Gateway GT4015h, GT5012h, GT5014h, GT5016h, GT5028h Quick Reference Guide

...

HARDWARE REFERENCE RÉFÉRENCE MATÉRIELLE

Gateway Computer Ordinateur Gateway

Contents

Chapter 1: About This Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Hardware Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 3: Maintenance Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adding or replacing a CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Replacing the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adding or replacing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing the front fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Replacing the rear fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Replacing the heat sink and processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replacing the I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Adding or replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents www.gateway.com

CHAPTER 1

About This Reference

•About this guide

• Accessing the User Guide

• Gateway contact information

• Microsoft Certificate of Authenticity

Chapter 1: About This Reference www.gateway.com

About this guide

This guide includes information and maintenance instructions that are specific

to your model of Gateway computer. For all other computer information, see

your online User Guide.

Accessing the User Guide

In addition to this guide, the User Guide has been included on your hard drive.

The User Guide is an in-depth, easy-to-read manual that includes information

on the following topics:

■ Help and technical support

■ Setting up and starting your computer

■ Using and customizing Windows and other software

■ Controlling audio and video settings

■ Using the Internet

■ Protecting your files

■ Playing and recording media

■ Networking

■ Maintenance and troubleshooting

■ Legal notices

To access the User Guide:

■ Click Start, All Programs, then click Gateway Documentation.

www.gateway.com

Gateway contact information

The label on the side of your computer case contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance.

Gateway contact information

O n li

e T e

s c

t: p o

S up

n e:

rt H

. S

our

da)

900 4

39 4

Online support: Tech Support Phone: (U.S.)

Tech Support Hours:

(Canada)

9004394

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation CD or DVD, you will need to enter these numbers to activate Windows.

Chapter 1: About This Reference www.gateway.com

CHAPTER 2

Hardware Basics

•Front

•Back

Chapter 2: Hardware Basics www.gateway.com

Front

Your computer hardware options and

port locations may vary from the

Important

illustration below.

Optical drive

USB port

(option al)

Optical drive (option al)

Memory card reader (option al)

Power button/ power indicator

Hard drive indicator

Microphone jack

Headphone jack

USB ports (optional)

IEEE 1394 ports (option al)

Component Icon Description

Optical drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large

USB ports (optional) Plug a USB (UniversalSerial Bus) device (such as a printer, scanner, camera, keyboard, or

Memory card reader (optional)

files onto recordable discs (depending on drive type). This dri ve may be a CD, recordable CD, DVD, or recordable DVD drive. To ident ify your drive t ype and for more information about your drive, see the User Guide.

mouse) into one of these ports. For more information, see the User Guide..

Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other devices into the memory card reader.

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Component Icon Description

Front

Power button and power indicator

Hard drive indicator Lights when the hard drive is in use.

IEEE 1394 ports (optional) Plug IEEE 1394 (also known as Firewire

Headphone jack Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This

Microphone jack Plug a microphone into this jack. This jack is color-coded red or pink.

Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The power indicator lights when the computer is turned on.

these 6-pin IEEE 1394 ports. For more information, see the User Guide..

jack is color-coded orange.

or i.Link®) devices (such as a digital camcorder) into

Chapter 2: Hardware Basics www.gateway.com

Back

Your computer hardware options and

port locations may vary from the

Case cover thumbscrew

Ethernet (network) jack

IEEE 1394/FireWire™/

i.Link™ ports (optional)

Important

illustration below.

Power connector

Rear speaker jack

(optional)

Parallel port

Voltage switch

Audio in/side speaker jack Headphone/front speaker jack

Microphone jack Center/subwoofer jack (optional)

S/PDIF jack (optional)

USB ports

Monitor port

Serial port

PS/2 keyboard port

S-Video out jack

(optional)

TV Tuner (optional)

Modem jack

Case cover thumbscrew

PS/2 mouse port Monitor port

(optional)

Telephone jack

Component Icon Description

Power connector Plug the power cord into this connector.

Case cover thumbscrews Remove these screws before opening the case.

Rear speaker jack (black plug) (optional)

Ethernet (network) jack Plug an Ethernet network cable or a device (such as a DSL or cable modem for a broadband

Plug your rear right and left speakers into this optional jack. For information on configuring this jack, see the User Guide.

Internet connection) into this jack. For more information, see “Learning about the Internet” in your User Guide which has been incl uded on yo ur hard drive. To acc ess this guide, click Start, All Programs, then click Gateway Documentation.

www.gateway.com

Component Icon Description

Back

IEEE 1394 por ts Plug IEEE 1394 (also known as Firewire® or i.Link®) devices (such as a digital camcorder) into these

Parallel port Plug a parallel device (such as a printer) into this port. For more information, see the User Guide..

S-Video (TV) out jack (option al)

Modem jack Plug a modem cable into this jack. For more information on modems, see the User Guide..

Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the

Audio input (Line in) jack (blue plug)

-ORSide speaker jack

6-pin IEEE 1394 ports. For more information, see the User Guide..

Plug a standard S-Video device (such as a television) into this optional jack. Plug the other end of the cable into an S-Video jack on a television.

correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power su ppl y sh ould alw ays b e se t to this whe n yo ur co mpu ter is op era tin g in t he U nit ed St ate s. In oth er areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230.

If the back of your computer has five audio jacks, this jack is user configurable for one of the following: Stereo in: Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this jack. For information on configuring this jack, see the User Guide. If the back of your computer has three audio jacks, this jack is the audio input (line in) jack. Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer.

Headphone/analog speakers jack (green plug)

-ORFront speakers jack

Microphone jack (pink plug)

Center/subwoofer jack (orange plug) (optional)

USB ports Plug USB (UniversalSerial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner,

Monitor port Plug a monitor into this port.

Serial port Plug a serial device (such as a digital camera) into this port. For more information, see the User

PS/2 keyboard port Plug a Personal System/2

PS/2 mouse port Plug a PS/2 mouse into this port.

If the back of your computer has five audio jacks, this jack is user configurable for one of the following:

Headphone: Plug headphones or amplified speakers into this jack (Default). Stereo out: Plug your front left and right speakers into this jack.

For information on configuring this jack, see the User Guide. If the back of your computer has three audio jacks, this jack is the headphone/analog speaker (line out) jack. Plug powered speakers, an external amplifier, or headphones into this jack.

Plug a microphone into this jack.

Plug your center speaker and subwoofer into this optional jack. For information on configuring this jack, see the User Guide.

camera, keyboard, or mouse) into these ports. For more information, see the User Guide..

Guide..

(PS/2) keyboard into this port.

Chapter 2: Hardware Basics www.gateway.com

CHAPTER 3

Maintenance Basics

• Preventing static electricity discharge

• Opening the case

• Closing the case

• Installing memory

• Replacing the system battery

• Adding or replacing a CD or DVD drive

• Replacing the memory card reader

• Adding or replacing a hard drive

• Replacing the front fan

• Replacing the rear fan

• Replacing the power supply

• Replacing the heat sink and processor

• Replacing the I/O board

• Adding or replacing an expansion card

• Replacing the system board

CHAPTER 3: Maintenance Basics www.gateway.com

Preventing static electricity discharge

To avoid exposure to dangerous electrical voltages and moving parts, turn off your

computer and unplug the power cord

and modem and network cables before

ESD can permanently damage

electrostatic discharge-sensitive

components in your computer. Prevent

ESD damage by following ESD guidelines

every time you open the computer case.

To prevent risk of electric shock, do not

insert any object into the vent holes of the

Warning

opening the case.

Caution

Warni ng

power supply.

The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before opening the computer case, follow these guidelines:

■ Turn off your computer.

■ Wear a grounding wrist strap (available at most electronics stores) and

attach it to a bare metal part of your computer.

■ Touch a bare metal surface on the back of the computer.

■ Unplug the power cord and the modem and network cables.

Before working with computer components, follow these guidelines:

■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing

foam.

■ Remove components from their antistatic bags only when you are ready

to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

■ Always hold expansion cards by their edges or their metal mounting

brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface.

Opening the case

Removing the side panel

To avoid exposure to dangerous electrical voltages and moving parts, turn off your

computer, then unplug the power cord

and modem cable before opening the

Warni ng

case.

Your computer case provides easy access to internal components.

To remove the side panel:

1 Follow the instructions in “Preventing static electricity discharge” on

page 12.

2 Shut down your computer, then disconnect the power cord and modem,

network, and all peripheral device cables.

3 Press the power button for ten seconds to drain any residual power from

your computer.

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Opening the case

4 Remove the two thumbscrews on the side panel cover.

Thumbscrews

Removing the front bezel

5 Swing the side panel away from the back of your computer, then pull the

panel off.

To remove the front bezel:

1 Press the three bezel retention tabs, then swing the right side of the front

bezel away from the computer and remove it.

Tab s

CHAPTER 3: Maintenance Basics www.gateway.com

Closing the case

Replacing the front bezel

To replace the front bezel:

1 Engage the tabs on the left side of the bezel with the slots in the left side

of the computer.

2 Swing the right side of the bezel in to engage the tabs on the right side

of the bezel with the slots on the right side of the computer.

3 Press the right side of the bezel firmly until it snaps into place.

Replacing the side panel

To replace the side panel:

1 Make sure that all of the internal cables are arranged inside the computer

so they will not be pinched when you close the computer.

2 Engage the front edge of the side panel with the inside front edge of the

computer, then swing the side panel in toward the back of the computer to secure it into place.

Thumbscrews

3 Replace the side panel thumbscrews.

4 Reconnect the cables and power cord.

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Installing memory

When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory.

Installing memory

To install or replace DIMM memory:

1 Remove the side panel by following the instructions in “Removing the side

panel” on page 12.

2 For more stability, place your computer on its side. To avoid scratching the

case, place it on a towel or other non-abrasive surface.

3 Find the memory module banks on your system board.

4 If you are removing a DIMM from the memory module bank, gently pull

the plastic tabs away from the sides of the memory module and remove it.

- OR -

If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank.

5 Align the notches on the new DIMM with the notches on the memory

module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click.

6 Replace the side panel by following the instructions in “Replacing the side

panel” on page 14.

7 Return your computer to its upright position.

8 Reconnect the cables and the power cord.

CHAPTER 3: Maintenance Basics www.gateway.com

9 Turn on your computer. Windows starts and the Windows desktop

appears.

10 Click Start, Control Panel, then click Performance and Maintenance (if in

Category view). Click/Double-click

System. The amount of memory in your

computer is shown at the bottom of the System Properties dialog box in the General tab.

Replacing the system battery

Danger of explosion if battery is

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries following the

Your computer’s battery location may

manufacturer’s instructions.

vary from the illustration below.

Warning

incorrectly replaced.

Important

If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery that was in your computer.

To replace the battery:

1 Restart your computer.

2 During the restart, press and hold the F1 key. The main menu of the

BIOS Setup utility opens.

3 Write down all the values in the menus and submenus, then exit from the

utility.

4 Shut down your computer.

5 Remove the side panel by following the instructions in “Removing the side

panel” on page 12.

6 For more stability, place your computer on its side. To avoid scratching the

case, place it on a towel or other non-abrasive surface.

7 Locate the old battery on the system board and note its orientation. You

will need to install the new battery the same way.

8 Push the battery release tab. The battery pops out of the socket.

Battery

9 Make sure that the positive (+) side of the new battery is facing up, then

Battery release tab

press the battery into the socket until it snaps into place.

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10 Replace the side panel by following the instructions in “Replacing the side

panel” on page 14.

11 Reconnect all external cables and the power cord.

12 Turn on your computer.

13 Open the BIOS Setup utility.

14 In the BIOS Setup utility, restore any settings that you wrote down in

Step 3.

15 Save all your settings and exit the BIOS Setup utility.

Adding or replacing a CD or DVD drive

You need a Phillips screwdriver to add or

The color and shape of your replacement

component's front cover may vary from

Tips & Tricks

replace a CD or DVD drive.

Important

your original component.

To add replace a CD or DVD drive:

1 Remove the side panel by following the instructions in “Removing the side

panel” on page 12.

2 Remove the front bezel by following the instructions in “Removing the

front bezel” on page 13.

3 If you are replacing an existing drive, disconnect the cables from the drive,

noting their locations and orientation. You will reconnect the cables after you install the new component. (CD/DVD drive shown.) If you are installing a new drive, go to Step 6.

CHAPTER 3: Maintenance Basics www.gateway.com

4 Remove the two drive retention screws, then slide the drive forward and

out of the drive bay.

Drive retention screws

5 Note any jumper settings on the old drive and set the jumper on the new

drive to be the same.

6 Slide the new drive into the drive bay, line up the screw holes on the drive

bay with the screw holes on the drive, then replace the two drive retention screws.

Drive retention screws

7 Reconnect the drive cables using your notes from Step 3.

8 Replace the front bezel by following the instructions in “Replacing the

front bezel” on page 14.

9 Replace the side panel by following the instructions in “Replacing the side

panel” on page 14.

Replacing the memory card reader

You need a Phillips screwdriver to replace

Tips & Tricks

To replace the memory card reader:

the memory card reader.

1 Remove the side panel by following the instructions in “Removing the side

panel” on page 12.

2 Remove the front bezel by following the instructions in “Removing the

front bezel” on page 13.

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Adding or replacing a hard drive

3 Remove the screws holding the card reader in the drive bay.

Screws

4 Disconnect the card reader’s data cable from the system board.

5 Slide the card reader out of the case.

6 Slide the new card reader into the bay from the front of the case.

The color and shape of your replacement

component's front cover may vary from

your original component.

Important

7 Connect the new card reader’s data cable to the system board.

8 Use the screws you removed previously to secure the card reader to the

bay.

9 Reinstall the bezel by following the instructions in “Replacing the front

bezel” on page 14.

10 Reinstall the computer case’s side panel by following the instructions in

“Replacing the side panel” on page 14.

Adding or replacing a hard drive

To add or replace a hard drive:

You need a Phillips screwdriver to add or

Tips & Tricks

replace a hard drive.

1 Remove the side panel by following the instructions in “Removing the side

panel” on page 12.

2 If you are adding a new drive, go to Step 4. If you are replacing an existing

drive, go to the next step.

Screws

CHAPTER 3: Maintenance Basics www.gateway.com

3 Disconnect the drive cables, noting their locations and orientation. (You

will reconnect the cables after you install the new drive.)

4 Remove the front fan assembly by pulling it away from the system board.

5 Disconnect the fan cable from the system board.

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Adding or replacing a hard drive

6 Remove the hard drive bay screw.

Hard drive bay screw

7 Remove the hard drive bay from your computer. You may need to work

the bay out of your computer by rocking the bay back and forth. If you are adding a new drive, go to Step 10.

8 Remove the four screws that secure the hard drive to the hard drive bay,

then remove the hard drive from the bay.

ScrewsScrews

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