Gatekeeper Systems S31IP Firmware Upgrade Procedure

DN2907 S31IP Camera Firmware Update Process

V1.0 Apr. 7th 2016

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S31IP Camera Firmware Upgrade Procedure

GATEKEEPER SYSTEMS S31IP CAMERA FIRMWARE UPDATE.

DN2907 S31IP Camera Firmware Update Process

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TABLE OF CONTENTS.

Introduction. ........................................................................................................................................................................................... 3

Equipment Needed. ........................................................................................................................................................................ 3

Getting the Files. ................................................................................................................................................................................... 3

Firmware. ........................................................................................................................................................................................ 3

GSI Search Utility ......................................................................................................................................................................... 3

Extracting the Search Utility. ............................................................................................................................................................ 4

Connecting the S31IP to a POE or Gatekeeper Systems Network Switch. ............................................................... 5

POE (Power Over Ethernet). ......................................................................................................................................................... 5

POE Injector. .................................................................................................................................................................................. 5

Gatekeeper Network Switch. ....................................................................................................................................................... 6

Running the Search Utility. .......................................................................................................................................................... 7

Setup N9MActiveX. ......................................................................................................................................................................... 7

The Web Interface. .......................................................................................................................................................................... 8

Live View. ............................................................................................................................................................................................. 9

Re-Associating the S31IP to DVR. .................................................................................................................................................. 9

Appendix. .............................................................................................................................................................................................. 11

Network Settings. ......................................................................................................................................................................... 11

Windows 7 .................................................................................................................................................................................. 11

Windows 8.1 ............................................................................................................................................................................... 12

Windows 10. ............................................................................................................................................................................... 13

GATEKEEPER SYSTEMS S31IP CAMERA FIRMWARE UPDATE.

DN2907 S31IP Camera Firmware Update Process

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Introduction.

This firmware release for a Gatekeeper Systems S31IP camera is specifically for the correction of an Audio
issue. The following document will describe the procedure.

It is essential that only Firmware Approved and Supplied by Gatekeeper Systems
for the S31IP is used on the S31IP Camera. Firmware applied for any other product
will cause device failure and this will void the warranty. S31IP firmware is a free
download from the Gatekeeper Systems Website.

 To perform the firmware upgrade a 12V POE (Power Over Ethernet) injector or a Gatekeeper

Systems Network Switch will be required. The POE will provide the required voltage for the S31IP
so that it can power up.

 Currently only Microsoft Internet Explorer is supported for the firmware update process.

Equipment Needed.

 A 12V POE (power over ethernet) adapter, or, Gatekeeper Systems Network Switch with a

Powered Gatekeeper Systems Hybrid DVR.

 2 X CAT5 Cables.
 A PC running Windows 7; windows 8.1 or Windows 10
 A S31IP Camera
 Firmware Update File
 GSI Search Device Utility File.

Getting the Files.

Firmware.

The Firmware Upgrade file is specific to the SP31IP and must obtained from Gatekeeper Systems Website.
Log in to your Gatekeeper Systems account and go to Support  Downloads  Cameras  SP31IP and
download the firmware file, STM_712C1_VA_FMWARE_T2016021501.

Save this file on to the PC on which the firmware upgrade will be done. Make a note of the file location as
this firmware file will be required for the upgrade from within the Web Interface.

GSI Search Utility

Gatekeeper systems provides a search utility with which to discover the S31IP Camera. This utility is
available as a free download from Gatekeeper Systems Website. Log in to your Gatekeeper Systems
account and go to Support  Downloads  Cameras  SP31IP and download GSI SearchDevice.zip

GATEKEEPER SYSTEMS S31IP CAMERA FIRMWARE UPDATE.

DN2907 S31IP Camera Firmware Update Process

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Download “GSI Search Device” from

www.gatekeeper-systems.com. This is a zipped file.

Right click on the downloaded file and choose
Extract all.

In the windows which now appears click on
Browse.

It is recommended that the files be extracted into
its own folder on the hard drive of the host PC.

This will make finding the Search tool easier, in this
example the files will be extracted to C:\GSI
SearchDevice

Click on Extract.

Once the files have been extracted a folder called
GSI SearchDevice will be created. Inside this folder
is another folder called GSI SearchDevice.

Open GSI SearchDevice.

Find the file called GSI SearchDevice (1).

Single right click on this file, a menu will appear.

Move the mouse to Send To (2) and another menu will appear. From this menu select, Desktop (create
shortcut) (3). A shortcut icon will now be placed upon your desktop.

Extracting the Search Utility.

The S31IP Camera has a default IP address of 192.168.1.100. You must change your network adapter
settings on your PC to be able to communicate with the S31IP.

For instructions on how to change your network adapter settings, please see the Appendix.

GATEKEEPER SYSTEMS S31IP CAMERA FIRMWARE UPDATE.

DN2907 S31IP Camera Firmware Update Process

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Connecting the S31IP to a POE or Gatekeeper Systems Network Switch.

The S31IP Camera requires 12V for operation. To apply the firmware upgrade there are two basic methods
with which to get 12V power to the S31IP Camera;

1. A POE (Power Over Ethernet) Adapter;

2. A Gatekeeper Systems 4 Port Network Switch with Powered up Gatekeeper Systems Hybrid DVR.

Typical high-level wiring for both of these scenarios are shown.

POE (Power Over Ethernet).

POE Injector.

If you do not have a POE adapter please contact Gatekeeper Support on 1-888-666-4833

Please Note: Only a 12V source must be used in conjunction with the S31IP
Camera.

The S31IP utilizes POE (Power over Ethernet) and as such requires a power source.
For setup when using a PC a POE injector or a Gatekeeper Network Switch with a
powered up Gatekeeper Systems Hybrid DVR will be required. Do not use a POE
injector that provides greater than 12V.

A typical POE with have a Power In and Two CAT 5 connections out. It is essential to ensure that the correct CAT 5
output goes to the correct device.

The POE should come with markings indicating which CAT 5 connection carries Data and Power (POE to camera)
and which CAT 5 carries just Data (output to PC.)