Gatekeeper Systems Fleet Safety, Security and Tracking Solutions G4-304SD1, G4-304SD1a User Manual & Installation Manual
G4-304SD1
User Manual & Install Guide
Document Ref. No. : DN2882
Version No. : 1.0.1
Document Date : 29th August 2016
Fleet Safety, Security and Tracking Solutions TM
G4-304SD1 User Manual & Install Guide
Table of Contents
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TABLE OF CONTENTS
GLOSSARY ............................................................................................................................................ 5
1 INTRODUCTION ........................................................................................................................... 7
1.1 WELCOME TO YOUR NEW G4-304SD1 .................................................................................................................... 7
1.2 IMPORTANT SAFETY AND HANDLING INFORMATION ................................................................................................ 7
2 YOUR G4-304SD1 AT A GLANCE ................................................................................................. 9
2.1 TAKE A TOUR ................................................................................................................................................................. 9
2.2 WHAT’S INCLUDED .................................................................................................................................................... 11
3 GETTING STARTED ..................................................................................................................... 13
3.1 LEARNING HOW TO NAVIGATE ................................................................................................................................. 13
3.1.1 Using the IR Remote Control .................................................................................................................... 14
3.1.2 Using the Trackball Mouse....................................................................................................................... 16
3.1.3 Using the Interactive Control Display (ICD2) ...................................................................................... 18
3.2 GUIDE TO COMMON NAVIGATION ACTIONS .......................................................................................................... 20
3.3 THE G4-304SD1 STARTUP SCREEN LAYOUT ......................................................................................................... 23
3.4 VIEWING LIVE VIDEO ................................................................................................................................................. 24
3.5 QUICK VIEW OF SYSTEM STATUS INFORMATION .................................................................................................... 26
3.6 LOGGING INTO THE SYSTEM...................................................................................................................................... 29
3.7 UNDERSTANDING THE MAIN MENU ........................................................................................................................ 31
4 BASIC SYSTEM QUICK START .................................................................................................... 33
4.1 STEP 1: POWERING UP THE G4-304SD1 ............................................................................................................... 33
4.2 STEP 2: CONNECTING YOUR NAVIGATION DEVICE ................................................................................................. 33
4.3 STEP 3: LOGGING IN AND ACCESSING SYSTEM CONFIGURATION ......................................................................... 34
4.4 STEP 4: SETTING THE DATE AND TIME ..................................................................................................................... 37
4.5 STEP 5: SETTING THE VEHICLE IDENTITY INFORMATION ......................................................................................... 38
4.6 STEP 6: SETTING BASIC PREFERENCES ...................................................................................................................... 39
4.7 STEP 7: SETTING UP AUTHORISED USERS ............................................................................................................... 40
4.8 STEP 8: SETTING UP RECORDING ............................................................................................................................. 41
4.9 STEP 9: SETTING UP IP CAMERAS ............................................................................................................................ 43
4.10 STEP 10: FINISH ......................................................................................................................................................... 44
5 VIEWING RECORDED DATA ....................................................................................................... 45
5.1 USING THE PLAYBACK FEATURE ................................................................................................................................ 45
5.2 USING REC SEARCH .................................................................................................................................................. 48
5.3 USING LOG SEARCH .................................................................................................................................................. 56
6 CONFIGURING THE G4-304SD1 ................................................................................................ 60
6.1 QUICK REFERENCE TO CONFIGURATION MENU SYSTEM ....................................................................................... 60
6.2 NAVIGATING THE CONFIGURATION MENUS ........................................................................................................... 61
6.3 BASIC SETTINGS ......................................................................................................................................................... 64
6.3.1 Regist Info ....................................................................................................................................................... 65
6.3.2 Time Setup ...................................................................................................................................................... 67
6.3.3 Startup ............................................................................................................................................................. 71
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6.3.4 User Setup ....................................................................................................................................................... 74
6.3.5 Network ........................................................................................................................................................... 76
6.3.6 Application ..................................................................................................................................................... 83
6.4 SURVEILLANCE SETTINGS ........................................................................................................................................... 84
6.4.1 Live View ......................................................................................................................................................... 85
6.4.2 Record .............................................................................................................................................................. 91
6.4.3 IPC Setup ....................................................................................................................................................... 102
6.5 COLLECTION SETTINGS ............................................................................................................................................ 105
6.5.1 General .......................................................................................................................................................... 105
6.5.2 Snap Setting ................................................................................................................................................. 109
ALARM SETTINGS ................................................................................................................................................................... 113
6.5.3 Base ................................................................................................................................................................ 113
6.5.4 Driver Alert Button: Setup ....................................................................................................................... 121
6.5.5 Video .............................................................................................................................................................. 121
6.5.6 Advanced ...................................................................................................................................................... 123
6.6 MAINTENANCE SETTINGS ........................................................................................................................................ 126
6.6.1 Config ............................................................................................................................................................. 126
6.6.2 Filedata .......................................................................................................................................................... 127
6.6.3 Upgrade ......................................................................................................................................................... 128
6.6.4 Storage ........................................................................................................................................................... 128
6.6.5 Reset ............................................................................................................................................................... 129
7 SPECIAL TOPICS........................................................................................................................ 130
7.1 SETTING UP AN IP CAMERA ................................................................................................................................... 130
7.1.1 Adding an IP Camera ............................................................................................................................... 130
7.2 CONFIGURING SUBSTREAM RECORDING QUALITY ............................................................................................... 131
7.3 USING A NEW SD CARD ......................................................................................................................................... 134
7.4 SEQUENTIAL RECORDING (REQUIRES TWO SD CARDS). ...................................................................................... 135
7.5 UPGRADING DEVICE FIRMWARE ............................................................................................................................. 136
8 MAINTENANCE AND TROUBLESHOOTING ............................................................................ 137
9 HARDWARE INSTALLATION .................................................................................................... 138
9.1 QUICK REFERENCE GUIDE FOR INSTALLATION....................................................................................................... 138
9.2 INSTRUCTIONS FOR MOUNTING THE SYSTEM ....................................................................................................... 140
9.3 DETAILED CABLING DIAGRAMS .............................................................................................................................. 142
9.3.1 Fuse Connections ....................................................................................................................................... 142
9.3.2 Cabling Diagrams ...................................................................................................................................... 142
9.4 CAMERA MOUNTING AND CONNECTIONS ............................................................................................................ 145
10 CUSTOMER LIMITED WARRANTY ....................................................................................... 148
11 CONTACT INFORMATION. ................................................................................................... 149
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TABLE OF FIGURES
Figure 2-1 Front View of the G4-304SD1.......................................................................................................................... 9
Figure 2-2 Close Up View of the G4-304SD1 Status Indicator Lights .................................................................... 9
Figure 2-3 Rear View of the G4-304SD1 ........................................................................................................................ 10
Figure 3-1 Side View of the Finger Mouse .................................................................................................................... 16
Figure 3-2 Connecting the Finger Mouse and LCD Monitor .................................................................................. 17
Figure 3-3 Front View of the ICD2 .................................................................................................................................... 18
Figure 3-4 Connecting the ICD2 ....................................................................................................................................... 19
Figure 3-5 G4-304SD1 Startup Screen ............................................................................................................................ 23
Figure 3-6 Cycling through the Video Channels in Single View ............................................................................ 24
Figure 3-7 Example of Video Loss .................................................................................................................................... 26
Figure 3-8 Accessing the Main Menu ............................................................................................................................. 31
Figure 3-9 Options in the Main Menu ............................................................................................................................ 31
Figure 4-1 Live Camera View Shown on Device Startup .......................................................................................... 33
Figure 4-2 Setup Menu System for Device Configuration ....................................................................................... 36
Figure 5-1 Accessing the Playback Feature ................................................................................................................... 45
Figure 5-2 Playback On-Screen Controls ....................................................................................................................... 46
Figure 5-3 REC Search Date Controls .............................................................................................................................. 48
Figure 5-4 REC Search Camera Channel Controls ...................................................................................................... 49
Figure 5-5 REC Search Time Controls.............................................................................................................................. 50
Figure 5-6 REC Search Playback Controls ...................................................................................................................... 52
Figure 5-7 Log Search Date Controls .............................................................................................................................. 57
Figure 5-8 Log Time and Type Selection ....................................................................................................................... 58
Figure 5-9 View and Export Log File ................................................................................................................................ 59
Figure 6-1 Layout of the Configuration Menu ............................................................................................................. 61
Figure 6-2 Basic Setup Tab in the Device Configuration Options ........................................................................ 65
Figure 6-3 Surveillance Tab in the Device Configuration Options ....................................................................... 84
Figure 6-4 4 IP Camera Setup Screen............................................................................................................................ 102
Figure 6-5 4 IP Camera Settings Configuration Screen .......................................................................................... 103
Figure 6-6 Collection Tab in the Device Configuration Options ......................................................................... 105
Figure 6-7 Alarm Tab in the Device Configuration Options ................................................................................. 113
Figure 6-8 Maintenance Tab in the Device Configuration Options ................................................................... 126
Figure 7-1 Setting Up for Substream Recording ....................................................................................................... 132
Figure 7-2 Substream Recording Settings ................................................................................................................... 132
Figure 7-3 Formatting a New Storage Medium ........................................................................................................ 134
Figure 7-4 Upgrading Device Firmware........................................................................................................................ 136
Figure 9-1 G4-304SD1 Fuse Connections .................................................................................................................... 142
Figure 9-2: Basic Analog Connection ............................................................................................................................ 142
Figure 9-3: Basic Analog + IP ........................................................................................................................................... 143
Figure 9-4: G4-304SD1 Wiring with Wireless. ........................................................................................................... 144
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GLOSSARY
Term/Abbreviation
Description
ACC
Accelerometer
CAN
Controller Area Network is a vehicle bus standard designed to allow
microcontrollers and devices to communicate with each other in
applications without a host computer.
G4-304SD1
Digital Video Recorder – a device which records audio and video input
from the cameras and stores it to a hard disk drive and/or an SD card
for retrieval and viewing.
FTP
File Transfer Protocol is a standard network protocol used to transfer
computer files from one host to another host over a TCP-based
network, such as the Internet.
GPS
Global Positioning System – it is a radio navigation system that allows
land, sea, and airborne users to determine their exact location, velocity,
and time 24 hours a day, in all weather conditions, anywhere in the
world.
H.264
Also known as MPEG-4 Part 10, Advanced Video Coding (MPEG-4
AVC), this is a video coding format that is currently one of the most
commonly used formats for the recording, compression, and
distribution of video content.
ICD / ICD2
Interactive Control Display, purpose built touch screen monitors for
operating Gatekeeper Systems G4-304SD1s.
IO
Input/Output
IP Camera
An Internet protocol camera, or IP camera, is a type of digital video
camera commonly employed for surveillance, and which, unlike analog
closed circuit television cameras, can send and receive data via a
computer network and the Internet.
LAN
Local Area Network – it is a computer network that interconnects
computing devices within a limited area such as a school, work area,
or an office building.
LCD Monitor
Liquid Crystal Display Monitor – it is a display screen that uses
electronically modulated segments controlling a layer of liquid crystals
and arrayed in front of a light source (backlight) or reflector to produce
images and text.
MAC Address
Media Access Control address – it is a unique identifier assigned to
network interfaces for communications on the physical network
segment.
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OSD
On Screen Display – an image superimposed on a screen commonly
used to display information such as volume, channel, date/time, device
status, etc. It also forms the basis of the menu system display which is
used to configure the system settings of the digital video recorder.
SD
Secure Digital Card – an ultra-small flash memory card designed to
provide high-capacity memory in a small form factor. It is a commonly
used high performance portable storage standard for video and audio
capture devices.
TCP
TCP is one of the main protocols in TCP/IP networks which enables
two hosts to establish a connection and exchange streams of data. TCP
guarantees delivery of data and also guarantees that packets will be
delivered in the same order in which they were sent.
UDP
UDP is a simple connectionless transmission model with a minimum
overhead of protocol mechanisms.
USB
Universal Serial Bus – it is an industry standard that defines the cables,
connectors and communications protocols used in a bus for
connection, communication, and power supply between computers
and electronic devices.
UTC
Coordinated Universal Time is a time standard based on International
Atomic Time with leap seconds added at irregular intervals to
compensate for the Earth’s slowing rotation. It is the primary time
standard by which the world regulates clocks and time.
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1 Introduction
1.1 Welcome to Your New G4-304SD1
Congratulations on the purchase of your new Gatekeeper Systems G4-304SD1. This Mobile Digital Video
Recorder offers H.264 compression, the same compression technique as used in Blu-Ray disk players
that produces crystal clear, best in class, video imagery.
The G4-304SD1 records to a removable SD (Secure Digital) card. Utilizing a state of the art suspension
system and smart thermal management technology, the G4-304SD1 is built to withstand the shocks,
vibration and environmental stresses inherent in vehicle operation. In order to play back the recorded
video the G4-304SD1 utilizes custom video viewing software, “G4 Viewer Plus”, an easy to use
application that allows users to quickly find the video of interest and save a clip. With the press of a
button, users can print images and then send them to authorized staff.
1.2 Important Safety and Handling Information
Before using the product, please ensure that you observe the safety precautions described below. The
safety precautions noted on the following pages are intended to prevent injury to yourself and other
persons, or damage to the equipment. Always ensure that the product is used correctly and in
accordance with the listed instructions. Be sure to also check the manuals included with any other
product accessories that you may use.
SAFETY AND INFORMATION SYMBOLS USED IN THIS MANUAL
This symbol is intended to alert the user to the presence of uninsulated
“dangerous voltage” that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important
operating and maintenance instructions in the literature accompanying this
product. Failure to heed these warnings or instructions may damage the
product or cause it to operate incorrectly.
This symbol indicates text of importance or special significance in the
accompanying product literature. These may be important operating
instructions or supplemental information.
This symbol draws the user’s attention to time-saving tips and helpful
guidelines for using the product’s features.
This symbol draws the user’s attention to recommended best practices
which should be observed when installing and using the product.
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The battery must be disconnected from the vehicle before
working on the electrical system of the vehicle when installing,
servicing or removing Gatekeeper products.
Preparing to Install
Customers shall be responsible for addressing any systems on the bus that require
attention as a result of disconnecting the bus battery. This includes, but is not limited
to, entering a radio theft code, programming radio stations etc.
Installing the product
All Gatekeeper Systems employees or contractors who perform electrical work (eg.
installing, servicing or removing a G4-304SD1, installing a backup camera system, etc)
on a customer vehicle shall ensure that the battery in the vehicle is disconnected before
work commences.
Operating the product
The G4-304SD1 has an operating temperature range of -40°C to +65°C. It is good
practice to ensure that the product is mounted in a suitable location which does not
exceed acceptable temperature ranges during the course of normal operations.
Do not remove the cover of the product as this will void the warranty.
When a system has shipped with a GPS antenna, please ensure that the GPS antenna is
mounted externally on the roof of the bus with a clear view of the sky, and with the
magnetic side facing down.
The SD Card is specially formatted for use in your G4-304SD1. Please do not format it
yourself using Microsoft Windows. A SD card from a G4-304SD is not compatible with
the G4-304SD1 and so would require to be formatted in the G4-304SD1 prior to use.
Prior to removing the SD card for viewing video on a pc, it is essential that the G4304SD1 be fully powered down before removal of the SD card. Failure to do this will
result in data corruption and thereby loss of video.
Updating the product
Firmware updates (available from www.gatekeeper-systems.com) are system and
product model specific. These firmware updates must be applied to the G4-304SD1
system only.
Repairing the product
Your G4-304SD1 doesn’t have any user-serviceable parts. Do not open or disassemble
it, or attempt to repair it or replace any components.
Disassembling the G4-304SD1 may damage it or may cause injury to you. If your
product needs service, is damaged, or malfunctions, contact Gatekeeper Systems for
assistance. If you attempt to open it, you risk damaging your product, and such damage
isn’t covered by the warranty on your G4-304SD1.
If at any time there is a question about how to proceed, please contact Gatekeeper Systems immediately
at either 1-888-666-4833 or 1-604-864-6187 for assistance. Review all available installation
documentation, including technical bulletins. Additional resources, technical bulletins and product
tutorials can be found in the Support section of www.gatekeeper-systems.com.
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2 Your G4-304SD1 at a Glance
2.1 Take a Tour
This is the front panel of the G4-304SD1:
Figure 2-1 Front View of the G4-304SD1
This panel is only available when the system key has been used to open the front of the housing.
A. IR Receiver: If installed, used in conjunction with the IR Remote control for system navigation.
B. LED Status Indicators: Status indicator lights which light up and/or flash to alert the user to
the device’s operational status and/or alarm status.
C. USB Port: Supports external USB flash drives which can be used for saving/uploading
configuration files, updating system firmware and downloading of recorded video/event files.
When not in use, the port is covered by a port cover.
D. SD Card Slot: The SD Card is installed in this slot. The slot is protected by a cover which is
only removed when the SD Card needs to be accessed.
Figure 2-2 Close Up View of the G4-304SD1 Status Indicator Lights
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LED
Description
PWR
Illuminated blue indicates the device is powered.
USB
Illuminated green indicates that the device is connected.
ALM
Illuminated red indicates that a sensor has triggered an alarm.
REC
Illuminated green indicates that the device is recording.
ERR
Illuminated orange indicates for hardware error.
NET
Illuminated green indicates network connection is available.
(Note: The LAN LED status light is currently not supported)
Figure 2-3 Rear View of the G4-304SD1
A. GPS Antenna In: This is the connection point for the external GPS antenna. If there is no GPS
antenna attached, this port should be covered with a rubberized cap.
B. Four analog camera connectors.
C. Serial/Sensor cable (CAB000376) connection.
D. A/V Out port. Use CAB000390.
NOTE: Only used at setup.
E. IP Camera connector. Use CAB000377.
F. Power In: This is the power input port for the device.
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2.2 What’s Included
The following items are included as part of your basic product package.
G4-304SD1 Digital Video Recorder
(G4-304SD1 Assembly)
Your new mobile digital video recorder
with a state of the art hard disk drive
suspension system and smart thermal
management technology.
Power Cable
(CAB000360)
This is the vehicle power ignition cable for
powering the G4-304SD1 and its
connected accessories.
Sensor Cable
(CAB000376)
This is the sensor cable for connecting the
various sensor input to the G4-304SD1.
Power Line Fuse
Ignition Line Fuse
Fastening Screws
Front Cover Key
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There are numerous customisable options and accessories which can tailor the product installation to
fit your unique operating environment and requirements.
Please contact Gatekeeper Systems for information on optional download kits and other accessories for
use with your product.
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3 Getting Started
3.1 Learning How to Navigate
Your G4-304SD1 comes with a simple graphical user interface from which you can access all the features
and functions. You can select from a choice of intuitive interface devices with which to navigate the
system. Depending on your product package, your G4-304SD1 will have come bundled with one of the
following accessories for accessing the user interface.
IR Remote Control
(G4-304SD1 RemoteCtrl)
This is an infra-red remote
control which can be used to
access the DVR functions and
menu system.
The DVR screens and menu
options are displayed on the
accompanying LCD monitor.
The IR Remote Control enables
you to move an on-screen
cursor which allows you to
select an on-screen button or
option by highlighting it.
Pressing the buttons on the IR
Remote Control will then allow
you to perform the selected
action.
Finger Mouse
(FDM-G51)
This is a trackball mouse which
enables access to the G4-304SD1
functions and menu system
through a simple point-and-click
interface.
The G4-304SD1 menu and
navigation actions are displayed
on the accompanying LCD
monitor.
You will be able to move the onscreen pointer using the Finger
Mouse, and interact with the
system by positioning the
pointer over the various onscreen buttons or options, and
clicking the buttons on the
Finger Mouse to perform an
action.
Interactive Control Display
(G4-ICD2 Assy)
This interactive control display
(ICD2) is a touchscreen LCD
display which allows access to
the G4-304SD1 functions and
menu system through an
intuitive touch interface.
The G4-304SD1 screens and
menu options are presented
on the ICD2 screen itself, and
you will be able to interact with
the system and perform
actions by touching or tapping
the on-screen buttons and
options.
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3.1.1 Using the IR Remote Control
The infra-red remote control, together with the accompanying LCD monitor, allows you to access the
DVR functions and menu system.
Front View of the IR Remote Control
Setup: To access the menu use the Setup
button. It is also possible to use the Login/Lock
screen button.
Arrow Keys: These buttons can be used to
move the cursor or menu highlight to the left
and right as well as up and down in order to
select a button or menu item.
Enter Key: Pressing this button will select the
highlighted menu item.
Numeric Keys: These buttons are used for
entering numeric input.
When viewing video streams,
pressing any button (from 1-9) will
immediately jump to the video
stream from the corresponding
camera. Pressing the button zero (0)
will cycle through the camera
channels iteratively.
Increment Key: This button provides a quick
way to increase the parameter value by one
unit (in configuration screens).
Decrement Key: This button provides a quick way to decrease the parameter value by one
unit (in configuration screens).
Main Menu: This two buttons provide a quick way to return to the main menu.
Access to the main menu requires that the user is logged into the system with correct
username and password.
Back Key: Pressing this button will return you to the previous screen. If you are at the live video
view screen, this button will toggle the on-screen quick menu on and off.
Playback Control Keys: When you are viewing video playback, these keys will allow you to easily
Pause/Step through the video frame by frame, Play the video at normal speed, play the video
at Slow speed (pressing repeatedly cycles through the available slow motion speed settings),
and Stop the video playback.
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How to Connect the IR Remote Control and LCD Monitor
Connecting the IR Remote Control and LCD Monitor
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3.1.2 Using the Trackball Mouse.
The trackball mouse, together with the accompanying LCD monitor, provides one way to access the G4304SD1 menu and functions using a familiar graphical user interface point-and-click system.
Figure 3-1 Side View of the Finger Mouse
Right Button: When viewing video streams, pressing this button will toggle between showing
and hiding the on-screen quick menu.
Track Ball: This is a finger-operated mouse ball which moves the on-screen mouse pointer in
response to the movement of the track ball. This is used to move the pointer to the left and
right as well as up and down in order to point to a desired button or menu item.
Trigger Button: Pressing this button will select the screen area, button or menu item that the
on-screen pointer is currently pointed at.
Pressing and holding the Trigger Button whilst simultaneously moving the Track Ball will
enable you to perform a click-and-drag action. This allows you to interact with moveable
screen options such as slider bar controls, and to reposition moveable text visually and
intuitively.
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How to Connect the Finger Mouse and LCD Monitor
Figure 3-2 Connecting the Finger Mouse and LCD Monitor
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3.1.3 Using the Interactive Control Display (ICD2)
The ICD2 is a full featured touch display that makes navigating the device menu system very intuitive.
Besides the touch function, this accessory also has a number of buttons which act as hotkeys allowing
the user to quickly select and go to different functions.
Figure 3-3 Front View of the ICD2
Touch Screen: A single tap anywhere on the screen (when showing video
streams) will bring up the on-screen quick menu. Another single tap
anywhere on the screen will hide the quick menu again. At all times,
tapping on an on-screen field, tab or button in the menu system will select
it. Tapping, holding and dragging will also work for sliders and moveable
items – allowing you to perform click-and-drag actions.
Menu Key: When viewing video streams, pressing this button will immediately jump to the main
menu screen.
Access to the main menu requires that the user is logged into the system with correct
username and password.
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Exit Key: Pressing this button will move the user back to the previous screen. If viewing video
streams, then pressing this button will toggle between showing and hiding the on-screen quick
menu (similar to a single tap on the touch screen).
Arrow Keys: These buttons can be used to move the cursor or menu highlight to the left and
right as well as up and down in order to select a button or menu item.
Enter Key: Pressing this button will select the highlighted menu item (similar to tapping on it).
Numeric Keypad: These buttons are used for entering numeric input.
When viewing video streams, pressing any button (from 1-9) will immediately jump
to the video stream from the corresponding camera. Pressing the button zero (0) will
cycle through the camera channels.
How to Connect the ICD2
Figure 3-4 Connecting the ICD2
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3.2 Guide to Common Navigation Actions
The following table provides a summary of commonly used navigation functions.
No.
Action
IR Remote
Finger Mouse
ICD2
1
Navigating through
the screens.
Use the Arrow Keys to
move the cursor to
highlight different
menu options.
Move the on-screen
pointer using the Track
Ball and point to the
desired menu option.
Use your finger to tap
the desired menu
option.
2
Selecting an item on
the screen.
Note: Also referred to
as clicking the item.
Move the cursor using
Arrow Keys until the
desired item is
highlighted, then press
the Enter Key to select
it.
Move the on-screen
pointer until it points to
the desired item, then
click the Trigger Button
to select it.
Tapping on the desired
item with your finger
will select it.
3
Pressing an onscreen button.
Note: Also referred to
as clicking the button.
Move the cursor using
Arrow Keys until the
on-screen button is
highlighted, then press
the Enter Key.
Move the on-screen
pointer using the Track
Ball until it is situated
over the on-screen
button, then click the
Trigger Button.
Tap the on-screen
button with your finger.
4
Entering text into a
selected
alphanumeric field.
Move the cursor using
Arrow Keys until the
desired text field is
highlighted, then press
the Enter Key. An onscreen keyboard will
be displayed. Type
your text by moving
the cursor with Arrow
Keys to highlight each
letter and pressing the
Enter Key.
Move the on-screen
pointer using the Track
Ball until it is situated
over the text field, then
click the Trigger
Button. An on-screen
keyboard will be
displayed. Type your
text by moving the
pointer with Track Ball
to each letter and
clicking the Trigger
Button.
Tap on the text field
with your finger. An onscreen keyboard will be
displayed. Use the onscreen keyboard to type
the text with your
fingers.
5
Entering numbers
into a selected
numeric field.
Move the cursor using
Arrow Keys until the
desired numeric field
is highlighted, then
press the Enter Key.
An on-screen keypad
will be displayed. Type
the number by moving
the cursor with Arrow
Keys to highlight each
Move the on-screen
pointer using the Track
Ball until it is situated
over the numeric field,
then click the Trigger
Button. An on-screen
keypad will be
displayed. Type your
numbers by moving the
pointer with Track Ball
to each digit and
Tap on the numeric field
with your finger. An onscreen keypad will be
displayed. Use the onscreen keypad to type
the numbers with your
fingers.
Alternatively, you may
also use the Numeric
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No.
Action
IR Remote
Finger Mouse
ICD2
digit and pressing the
Enter Key.
Alternatively, you may
also use the Numeric
Keys on the IR Remote
Control to type the
numbers directly, once
the numeric field has
been selected.
clicking the Trigger
Button.
Keypad on the ICD2 to
type the numbers
directly, once the
numeric field has been
selected.
6
Click and drag an
item.
This action can’t be
performed using an IR
Remote.
Move the on-screen
pointer using the Track
Ball until it is situated
over the item, then click
and hold the Trigger
Button.
Whilst still holding the
Trigger Button, now
simultaneously move
the on-screen pointer
using the Track Ball.
This will drag the item in
the direction which you
are moving the pointer.
Tap your finger on the
item and continue to
hold. Now, without
releasing your finger,
move it in the direction
you desire. This will
drag the item in the
direction which you are
moving your finger.
7
Go back to previous
screen.
Press the Exit button
on the IR Remote.
Not applicable. Use the
on-screen controls.
Press the Exit button on
the ICD2.
8
Display the on-screen
quick menu.
Note: On-screen quick
menu is only accessible
from the live video
view screens.
When you are at any
live video view screen,
press the Exit button
on the IR Remote to
toggle between
displaying and hiding
the on-screen quick
menu.
Note that at any other
screen, the Exit button
returns you to the
previous screen.
When you are at any
live video view screen,
press the Right Button
on the Finger Mouse to
toggle between
displaying and hiding
the on-screen quick
menu.
When you are at any
live video view screen,
press the Exit button on
the ICD2 to toggle
between displaying and
hiding the on-screen
quick menu.
Note that at any other
screen, the Exit button
returns you to the
previous screen.
9
Jump to the main
menu.
Press either the
Login/Lock button or
the Setup button on
the IR Remote.
Not applicable. Use the
on-screen controls.
Press the Menu button
on the ICD2.
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No.
Action
IR Remote
Finger Mouse
ICD2
Note that if you are in
the midst of video
playback, then you
need to Exit the
playback first before
you can jump to the
main menu.
10
Jump to a particular
channel.
While viewing video,
press any one of the
numbered buttons
(from 1 to 9) on the
numeric keys of the IR
Remote to switch the
view to the
corresponding channel
number.
Not applicable. Use the
on-screen controls.
While viewing video,
press any one of the
numbered buttons
(from 1 to 9) on the
numeric keypad of the
ICD2, or double tap the
channel on the screen
to switch to the
corresponding channel.
11
Cycle to the next
channel.
Press the ( 0 ) button
on the numeric keys of
the IR Remote.
Not applicable. Use the
on-screen controls.
Press the ( 0 ) button on
the numeric keypad of
the ICD2.
12
Playback controls for
video.
When you are viewing
video playback, press
the Setup key to
display/hide the onscreen video playback
controls which you
then use to adjust the
video playback.
Besides that, you may
also use the following
dedicated keys on the
IR Remote to perform
the following actions:
Pause/Step through
the video frame by
frame.
Play the video at
normal speed.
Slow motion playback
(pressing repeatedly
cycles through the
available slow motion
speed settings).
Stop the video
playback.
When you are viewing
video playback, press
the Right Button to
display/hide the onscreen video playback
controls.
You may then use the
on-screen controls to
adjust the video
playback.
When you are viewing
video playback, tap
anywhere on the screen
to display/hide the onscreen video playback
controls.
You may then use the
on-screen controls to
adjust the video
playback.
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3.3 The G4-304SD1 Startup Screen Layout
Upon startup, the screen of the G4-304SD1 will display the live video streams from the various cameras
attached to the G4-304SD1. Users can select and configure how many video channels to be displayed
on the screen for monitoring purposes. The screen also serves as an interface into the menu system of
the G4-304SD1 where users can playback recorded video, and access the configuration menu to change
the device configuration settings.
The screen layout will stay the same regardless of whether an ICD2 is being used, or an LCD monitor
being used along with a Finger Mouse or IR Remote control. This ensures that the user always has a
familiar interface and consistent methodology to interact with the menu system and device functions.
Figure 3-5 G4-304SD1 Startup Screen
Live Video From Cameras: By default upon system startup, the screen will display live video from
the camera attached to channel one in single camera full onscreen view. Clicking anywhere on
the video screen will bring up the on-screen quick menu where the user can select from several
different display options.
Single Camera On-screen View: This view displays the video stream from a single camera on the
entire screen.
4 Camera On-screen View: This view splits the screen into four sections (using a 2x2 grid layout),
and displays the video streams from four cameras simultaneously on the screen.
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9 Camera On-screen View: This view splits the screen into nine sections (using a 3x3 grid layout),
and displays the video streams from cameras simultaneously on the screen.
System Information: This displays the system information screen where the user can view various
device information such as version information, active modules, server status, environment data,
and storage size.
Main Menu: This opens up the main menu screen. This function requires the user to be logged
in. If the user is not logged in yet, the system will display the login screen.
Playback Function: This opens up the recorded video playback screen. This function requires the
user to be logged in. If the user is not logged in yet, the system will display the login screen.
3.4 Viewing Live Video
Single Camera On-screen View
When the screen is in Single Camera On-screen View mode, camera from a single camera
channel will be shown on the entire screen.
In order to select a specific camera for viewing, you may press any of the keys [1-5] on the ICD2
to immediately jump to that channel and display the video stream from the corresponding
camera.
You can also cycle through the channels iteratively by pressing the key zero [0] on the ICD2.
Figure 3-6 Cycling through the Video Channels in Single View
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4 Camera On-screen View
In 4 Camera (Quad) On-screen View mode, the screen is split into four sections (using a 2x2
grid layout) and video from four cameras is simultaneously shown on the screen.
In order to select a specific camera for viewing, you may press any of the keys [1-5] on the ICD2
to immediately jump to that channel and display the video stream from the corresponding
camera. This will switch the display to Single Camera On-screen View to display the video from
the selected camera.
Alternatively, with the Finger Mouse or the ICD2, you could also click on any video stream on
the (2x2) grid display to immediately jump to that channel and display the video from the
corresponding camera. This will switch the display to Single Camera On-screen View to display
the video from the selected camera.
Once you have selected a channel to view, you can cycle through the available channels
iteratively in quad grid display mode by pressing the key zero [0] on the ICD2.
9 Camera On-screen View
In 9 Camera On-screen View mode, the screen is split into nine sections (using a 3x3 grid layout)
and video from all connected cameras is simultaneously shown on the screen. Note: all other
areas will display a black box.
In order to select a specific camera for viewing, you may press any of the keys [1-5] on the ICD2
to immediately jump to that channel and display the video stream from the corresponding
camera. This will switch the display to Single Camera On-screen View to display the video from
the selected camera.
Alternatively, with the Finger Mouse or the ICD2, you could also click on any video stream on
the quad grid display to immediately jump to that channel and display the video from the
corresponding camera. This will switch the display to Single Camera On-screen View to display
the video from the selected camera.
Notes
Channels which do not have cameras configured on them will just show a black display.
Any channel which is configured with a camera, but is not receiving any video signal
from that camera will show a Video Loss message on the screen.
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Figure 3-7 Example of Video Loss
3.5 Quick View of System Status Information
Selecting the System Information button on the on-screen quick menu will display the system
information screen where the user can view various device information such as version information,
active modules, server status, environment data, and storage size.
Figure 3-8 System Information Function on Quick Menu
This System Information function is a quick and easy way to access and view all the important
information about your device’s status and configuration from one central location. It can be
accessed directly from the on-screen quick menu without the need to log in.
The following is a list of the device information which can be viewed by the user from the System
Information function.
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1. Version
This screen shows a summary of the various
device hardware identification numbers, and
also the version numbers of the firmware that is
running on the device.
The information shown is as follows:
Device Name
Device ID
Serial Number
MAC Address – this is the G4-304SD1
LAN MAC
Firmware Version
MCU Version
CP3/4 Version – this is the ICD firmware
2. Modules - WiFi
(Not supported by Gatekeeper)
This screen shows a summary of the WiFi
connection status of the device. This includes
information on whether WiFi is enabled, the
signal strength, connection point, and the IP
address of the device.
The information shown is as follows:
Built-in WiFi Status
Signal Strength
IP Address
External WiFi Status
ESSID
IP Address
3. Modules - Location
(Not supported by Gatekeeper)
This screen shows the GPS data giving the
current device location (in terms of GPS
coordinates), source of the location data, as well
as some additional details such as the location
triangulation data and current speed.
The information shown is as follows:
Planet Location Status
Location Source
Location Plant Number
Location Angle
Speed
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4. Server Status
This screen shows the details of the Center
Server that the device is setup for connection to
(summarising the connection status and type, as
well as the connection address and port
number).
Note: These settings are only applicable when the
device is setup for a network connection within a
Gatekeeper Wireless Configuration.
The information shown is as follows:
Server Status
Network Type
Protocol Type
Server Address
Port
You can click the ( ^ ) and ( v ) buttons to scroll
through the status information for different
servers which are set up in the system.
5. Environment
This screen summarises the current
environmental conditions of the device. It shows
the operating voltage, device temperature in
Celsius, and whether the device’s smart thermal
management system is currently active.
The information shown is as follows:
Voltage
Device Temperature (°C)
HDD Heater Status
6. Storage
This screen lists the storage devices which are
currently attached to the device. It also indicates
whether the device is currently recording to the
listed storage devices, their total storage
capacity, as well as remainder capacity in
storage space as well as estimated recording
time.
The information shown is as follows:
Storage Type
Status
Free/Total
Remain Time
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3.6 Logging into the System
In order to access many of the G4-304SD1’s advanced functions, you will need to be logged in to the
system. This is a security measure to ensure that access to sensitive functions and video data is restricted
to authorised users. Also, the system keeps an operations log which tags particular actions to usernames
for accountability and audit purposes.
Access to the following functions require the user to be logged in:
Access from the on-screen quick menu:
Playback
Access to the Main Menu and the following functions:
REC Search
Log Search
Setup ( * this function requires the user to be logged in as an administrator )
How to Log In
When attempting to access any of these functions, the system will check the log-on status of the user
before granting access to the function. If the user is not already logged in, the system will automatically
prompt the user to log in.
Step 1
System will display the log-in dialog box as shown below.
Click on the drop down ( v ) button at the right corner of the User Name field.
A drop down menu will appear which will list all the users who are set up to access
the system.
Select the user name to use for this log-in by clicking on the desired user name in
the list.
Your selected user name will be displayed in the User Name field.
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Step 2
Click on the Password field to enter the password.
Using the on-screen keyboard which is displayed, key in the password.
When done, press the Enter ( ) key on the on-screen keyboard.
Step 3
Click the ( Login ) button.
If the password is correct, you will be logged-in and allowed to access the advanced
functions of the G4-304SD1 and the Main Menu.
At any time, you may also cancel the log-in process by clicking the ( Cancel )
button.
Notes
The system ships with the following two default user credentials:
User name : admin ( * default administrator account )
Password : admin
User name : user
Password : user
You may change the default administrator user password, and also edit/add additional users
through the user management function in the configuration settings.
Normal users can access the Playback, REC Search and Log Search functions, but only
administrator level users can access all those functions, as well as the Setup function for
configuring the G4-304SD1.
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