This document is based on Orpak’s SiteOmat In-House Station Controller
MDE-4818E
SiteOmat In-House Station Controller
USER’S MANUAL
This manual supports released version 6.4.45
manual P/N 817423751
SAFETY CONSIDERATIONS
Read all warning no tes and instructions carefully. They are included to help y ou installing the Produc t safely
in the highly flammable env ironment of the fuel st ation. Disregarding these warning notes and instructions
could result in serious injury or property damage. It is the installer responsibility to install, operate and
maintain the equipment a ccording to the instructi ons given in this manual, a nd to conform to all applicable
codes, regulations and safety measures. Failure to do so could void all warranties associated with this
equipment.
Remember that the fuel station environment is highly flammable and combustible. Therefore, make sure
that actual installation is performed by experienc ed personnel, licensed to perform work in fuel station and at
a flammable environment, according to the local regulations and relevant standards.
WARNING - EXPLOSION HAZARD
Use separate conduit for the intrinsically safe. Do not run any other wires or cables through this conduit,
because this could create an explosion hazard.
Use standard test equipment only in the non- ha z ardous area of the fuel station, and approved test equipment
for the hazardous areas.
In the installation and maintenance of the Pro duc t, comply with all applicable re qui r ements of the National
Fire Protection Association NFPA-30 “Flammable and C ombustible Liquids Code” , NFPA-30A “Automotive
and Marine Servic e Station Code”, NFPA-70 “National Electric Code”, federal, state and local codes and any
other applicable safety codes and regulations.
Do not perform metal work in a hazardous area. Sparks generated by drilling, tapping and other metal work
operations could ignit e fuel vapors and flammable l iquids, resulting in death, serious personal injury,
property loss and damage to you and other persons.
CAUTION - SHOCK HAZARD
Dangerous AC voltages that could cause death or serious personal injury are used to power the Product.
Always disconnect power before starting any work. The Product has more tha n one power supply co nne c tion
points. Disconnect all power before servicing.
WARNING – PASSING VEHICLES
When working in any open area of fuel station, beware of passing vehicles that could hit you. Block off the
work area to protect yourself and other persons. Use safety cones or other signaling devices.
WARNING
Components substitut i ons could impair intrinsic safety.
Attaching unauthoriz e d c omponents or equipment will void your war r anties.
CAUTION
Do not attempt to make any repair on the printed circ uit boards residing in t he Product, as this will void all
warranties related to this equipment.
PROPRIETY NOTICE
This document contains propriety and confidenti al information. It is the prope r ty of ORPAK SYSTEMS
Ltd. It may not be disclosed or reproduced in who le or in part without writt en consent of ORPAK
SYSTEMS. The information in this document is current as of the date o f its publication, but is subject to
change without no tice.
DISCLAIMER
This document is provided for reference only. Although every effort has been made to ensure correctness,
ORPAK SYSTEMS does not guarantee that there are no errors or omissions in this document.
FCC Compliance Statement
The FCC Wants You to Kno w:
This equipment has been t ested and found to comply with the limits for a Cla ss B & C digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the i nst ructions, may cause harmfu l
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o ff and on, the user is encouraged to try to co r rect the
interference by one or more of the following measures :
a) Reorient or relocate the receiving antenna.
b) Increase the separation between the equipment and receiver.
c) Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
d) Consult the dealer or an experienced radio/TV technician.
FCC Warning
Modifications not expressly approved by the manufacturer could void the user authori ty to operate the
equipment under FCC Rules.
This document is the prop erty of:
ORPAK Systems Ltd.
ISRAEL
Table 7-3. Export Field Formats ...................................................................................................... 118
Table 9-1. Station Configuration for Payment Means ..................................................................... 126
Table 9-2. Active Keys for PIN Authorization ................................................................................ 131
Table 9-3. Active Keys for Pump Number Entry ............................................................................ 132
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SiteOmat User’s Manual– MDE 4818
1
SECTION
GENERAL DESCRIPTION
1-1. INTRODUCTION
This manual describes the web-based software application of the SiteOmat In House Station
Controller, which is a part of the FuelPoint PLUS system, including the usage of the various
features offered by the application, such as real-time gas station monitoring, data reporting, fleet
and vehicle management, fueling restriction setting and more.
This manual is targeted toward any authorized user of the SiteOmat Station Controller’s web-based
application (i.e. gas station managers, gas company managers, fleet owners). For technical
information regarding the SiteOmat Station Controller installation and setup, please refer to the
SiteOmat Station Controller Setup and maintenance Manual - MDE-4817.
SiteOmat software can be installed in the following Island Controllers:
•Islander PLUS - A self-contained pedestal that provides a complete island solution in a
forecourt compatible and weather-resistant cabinet. Islander PLUS is equipped with the
OrPT, a Payment Panel with an alphanumeric LCD (graphic LCD, optional) and a keyboard
to interface with the client. This enables the Islander PLUS to support all common refueling
identification devices such as: Vehicle/Driver Identification/FuelPoint PLUS Unit ,
FuelPoint PLUS, magnetic cards, contact-less RFID tags, keypad entry and others
•CFN PLUS - A sealed wall-mount, complete station automation
system in one compact, durable box for internal or external
installations. It interfaces with the forecourt devices, including
dispensers, Tank Level Gauge (TLG), payment terminals and Nozzle
Readers (for optional vehicle identification)
•Fuel Truck Controller - A sealed, metal box installed on mobile
tanker trucks, Fuel Truck Controller has been especially designed to
address the heavy or stationary equipment refueling needs at the site.
Fuel Truck Controller is connected to the nozzle equipment on the
tanker truck and controls the tanker's electric valve. The heavy or
stationary equipment is identified by the Fuel Ring (Vehicle
Identification Unit) component of FuelPoint PLUS or a driver
contactless Tag
SiteOmat User’s Manual– MDE 4818
11
1-2. SITEOMAT
1-2.1. Overview
Island Controllers are innovative products that enable refueling in Home Base Fueling Stations for
fleets' authorized vehicles or drivers. They electronically lock all dispensers and pumps thereby
ensuring that only appropriately authorized vehicles and personnel receive the required fuel. These
fuel control and data acquisition systems also ensures accurate recording of each transaction (see
Figure 1-1).
The heart of the Home Base Station solution is the SiteOmat automation software. SiteOmat runs
on an embedded operating system on the OrCU. This controller uses a solid state Flash disk and
RTC (Real Time Clock) with back-up, along with surge suppressors for transient and noise
immunity. It also includes power fail recovery mechanisms.
SiteOmat ensures accurate recording of each transaction. The dispenser is authorized to refuel after
a positive identification of the vehicle or the driver. All transaction information, including the
vehicle’s odometer or engine hour, is automatically recorded. A combined vehicle and driver
identification is also possible for a tight tracking.
SiteOmat features a comprehensive set of setup screens for easy and fast configuration and
modification in accordance with the client’s changing needs.
1-2.2. Interfaces
SiteOmat Station Controller provides the following operational features for a comprehensive Home
Base Station management:
• Supports over 50 different types of dispensers
• Advanced electronic support of electronic and mechanical dispensers
• Tank Level Gauging System (TLG) available for several brands
• Support of large variety of communication links: cellular dial-in modem, VPN, satellite,
ADSL and more
• Interface to Head Office Systems - The system has an interface for authorization and
for sending transaction to 3rd party head office/ SiteOmat Fleet Head Office using a
single export format (Web Services).
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SiteOmat User’s Manual– MDE 4818
Figure 1-1 – Islander PLUS in Home Base Station - General Configuration Diagram
SiteOmat User’s Manual– MDE 4818
13
1-2.3. Internal Communication Alternatives
OrCU can communicate with the other modules in the Island Controller system over:
a. TCP/IP Ethernet over CAT5e wires (some modules require the CommVerter Module as the
interface)
b. RS-485 links (segmentation to several links is available)
c. 8 Port CommVerter system
1-2.4. External Communication Alternatives
Communication with external management and data processing systems, for reports and
clearinghouse, can be provided by:
a. Direct - Ethernet or RS-232
b. ADSL/ISDN Modem
c. Dial-Up Modem (not recommended)
d. GPRS, Cellular modem.
1-2.5. Data Access Methods
OrCU is a web server over an SQL transaction database. It uses a secured link with several levels
of authentication. Logging into the SiteOmat is done with a standard browser from any PC and a
static IP address. Data is available in real time using pre-defined active forms.
Real-time data is available via an on-line connection, a dedicated line or Internet/Intranet (Secured)
link. The Station Controller system with SiteOmat enables real-time monitoring of a vehicle
refueling process including Volume, Price and all vehicle details.
The SiteOmat Station Controller supports exporting (transactions) and importing (Negative/Positive
lists) data using a pre-defined format.
1-3. ORCU
Orpak Controller Unit (OrCU) is a complete forecourt controller with its own embedded operating
system (see Figure 1-2). The unit consists of an embedded hardware platform with a solid state
Flash hard disk, Real Time Clock (RTC) with back up, along with surge suppressors for transient
and noise immunity. It also includes power fail recovery mechanisms.
OrCU features two separate and isolated networks (TCP/I P over Ether net) . One network l inks the
Islander PLUS syste m componen ts. The sec o nd ne t wor k is in tende d for external remote
communication (Head Office, 3rd party systems). This network is protecte d b y SSL security.
OrCU includes a Security Access Module (SAM) for enhanced data protection and safe security key
storage (Triple DES encry ptio n). OrCU includes a built-in server for Web access through Internet
Explorer 7.0 or higher.
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SiteOmat User’s Manual– MDE 4818
OrCU includes the following communication ports:
• LAN 1 / LAN 2 for TCP/IP over Ethernet
• RS-232 ( DB9-female ) for serial communication
• The other ports (CAN, USB) are currently not in use
NOTE
This note is relevant for the Islander PLUS system
only:
The connection (RS-485) to the optional printer is
done through the OrPT device. OrPT is connected to
the OrCU via LAN.
Figure 1-2 - OrCU - General View
SiteOmat User’s Manual– MDE 4818
15
1-4. SYSTEM WORKFLOW – EXAMPLES
1-4.1. General
This section provides examples of different operational workflow, refueling, scenarios for selfservice at the Home Base Station. These examples are a function of the payment and transaction
devices available in each Station Controller system.
1-4.2. Refueling Scenario with FuelPoint PLUS
A motorist stops for fuel at the station. His authorization device for the fueling transaction is a
vehicle identification unit (VIU) mounted in his car. The client lifts the nozzle and inserts it into
the car’s fuel inlet.
The VIU information is automatically read and sent to the Site Controller (OrCU) for
authentication and approval. Upon approval the fueling transaction starts, once refueling is
completed, the motorist replaces the nozzle back to pump. At this point the transaction data is
kept internally. Data is periodically transferred to the Fleet Head Office (FHO) for future billing.
1-4.3. Refueling Scenario with Magnetic Cards
A motorist stops for fuel at the station. His authorization device for the fueling transaction is a
magnetic card. The client swipes the card through the magnetic card reader on the payment
terminal.
The magnetic card information is read and sent to the Site Controller (OrCU) for authentication
and approval. The client lifts the nozzle and inserts it into the car’s fuel inlet. Upon approval,
the fueling transaction starts, once the refueling is completed, the motorist replaces the nozzle
back to the pump. At this point the transaction data is kept internally. Data is periodically
transferred to the Fleet Head Office (FHO) for future billing.
During the authorization process the motorist may be prompted to enter more data to the
transaction (PIN code, Odometer, Vehicle No., Etc.). This is done by manually entering the
information using the payment terminal keypad.
1-4.4. Refueling Scenario with 2 devices (2 stage
authorization)
A motorist stops for refueling at the gas station. His authorization devices for the refueling
transaction include any two devices. One represents the vehicle and the other represent the
driver (e.g. two cards, two tags, card and tag, card and manual entry, etc.). The refueling
scenario for each device is the same as with magnetic cards (see above). For each device, the
motorist may be requested to add more relevant data to the transaction (PIN for the driver,
Odometer recording for the vehicle, etc.). The OrCU opens the dispenser for refueling only after
successful authorization of the two devices.
For all options above, the motorist may print a transaction ticket from the Islander PLUS printer
(optional).
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SiteOmat User’s Manual– MDE 4818
1-5. MANUAL STRUCTURE
This manual comprises of the following sections:
Section 1: General Description
This section provides a general description of the FuelPoint PLUS system in general, and the
SiteOmat Station Controller in particular.
Section 2: Common Functional Principles
This section explains generic principles, which the user must be familiar with for proper operation
of the SiteOmat Station Controller application, and which will not be detailed in each occurrence.
Section 3: Getting Started
This section provides initial instructions needed for the user to start using the SiteOmat Station
Controller, namely application launch, login and general orientation of the application. This section
gives references to the following sections, which discuss the different operative parts of the
SiteOmat Station Controller.
Section 4: Monitoring Station Status
This section provides instructions for monitoring the gas station in real-time using the SiteOmat
Station Controller application. The SiteOmat Station Controller is connected to all FuelPoint PLUS
modules in the gas station, and receives on-line fueling information and status from each of the
pumps deployed in the gas station.
Section 5: Local Management
This section provides instructions for managing the fleets, devices, rules, group rules and models in
the SiteOmat Station Controller database, as well as setting limits for each vehicle per day, week,
month and year.
Section 6: Wet Stock Management
This section provides instructions for adding, controlling, tracking and updating the price of a
product in all pumps and nozzles.
Section 7: Producing Reports
This section provides instructions for generating data reports using the SiteOmat Station Controller
application.
Section 8: Events
This section provides all the events that occurred during the operation, history of login events and
reports history logs.
Section 9: Scenario in Basic Payment Modes
This section explains the basic payment modes for SiteOmat In-house.
Section 10: Glossary
This section provides a glossary of abbreviation used in the FuelPoint PLUS manuals.
Appendix A: General Guide for Web Client User
SiteOmat User’s Manual– MDE 4818
17
This appendix provides instructions to enhance the connection from a web client to the SiteOmat
application.
1-6. USING THIS MANUAL
This manual includes comments planted along the text, in order to draw the reader’s attention to
important issues. The comments are accompanied by symbols for ease of reference. The following
comment types are used:
WARNING
An operating procedure, practice, et cetera, which if
not correctly followed, could result in injury or loss
of life.
CAUTION
An operating procedure, practice, etcetera, which if
not strictly observed, could result in damage to, or
destruction of equipment.
TIP
A useful guidance, whose purpose is to use the
system in a more efficient way.
NOTE
A relevant and important comment.
INSIGHT
More detailed technical/ functional information
regarding relevant issues.
18
SiteOmat User’s Manual– MDE 4818
1-7. REFERENCES
For additional and complementary information regarding Gasboy’s home base solution, please refer
to the following manuals:
• SiteOmat Station Controller Setup Manual, Document No. MDE-4817
• Islander PLUS installation Manual, Document No. MDE-4811
• CFN PLUS installation Manual, Document No. MDE-4813
• FHO installation and setup guide Document No. MDE-4821
• Fuel Point PLUS Installation and Configuration Manual, Document No. MDE-4851
SiteOmat User’s Manual– MDE 4818
19
0
No.
Name
Appearance (Typical)
Description
1.
Checkbox
2.
Combo
3.
Radio
SECTION
2
COMMON FUNCTIONAL PRINCIPLES
2-1. GENERAL
This section explains generic principles, which the user must be familiar with for proper operation
of the SiteOmat Station Controller application that are not to be detailed in each occurrence.
2-2. TERMINOLOGY
The SiteOmat is a user-friendly, window-based application with a graphical interface similar to
other Windows® applications.
A number of common terms are used in this manual under the assumption that their meaning is
obvious, as depicted in Table 2-1.
Table 2-1. Common Terms
1.
2.
3.
Cursor
Pointer
Text Box
Box
Buttons
|
Indicator pointing where text is to be
inserted
Indicator pointing where the mouse is
located on the screen
An element allowing the user to input text
information
An element permitting the user to enable/
disable a specific option.
An element allowing the user to choose one
value from a list. Clicking on the arrowshaped button in the combo box opens the
list of values.
An element allowing the user to choose a
single value from a predefined set of
options.
20
SiteOmat User’s Manual– MDE 4818
Table 2-1. Common Terms
No.
Name
Appearance (Typical)
Description
4.
Grid
5.
Scroll Bar
6.
Tab
An element, usually located on the top of a
A database consisting of columns (fields)
and rows (records). Grids are a common
way of displaying and handling data in the
SiteOmat application.
A bar allowing continuous text to be
viewed even if it does not fit into the space
in the window. Clicking the arrow-shaped
buttons in the ends allows users to move the
body of the document.
Scroll bars may be either horizontal or
vertical.
window, allowing the user to switch from
multiple documents located in a single
window.
2-3. COMMON ACTIONS
The user-interface of the SiteOmat Station Controller is intuitive and requires little experience for
using it. The operative actions are common and generic across the various windows. The common
actions in the SiteOmat application are as follows:
a. Selecting a row in a grid
b. Marking row(s ) in a grid
c. Sorting a grid
2-3.1. Selecting a Row in a Grid
Selecting a row in a grid serves several purposes, such as displaying the data associated with the
grid. To select a row, click on the applicable row. Consequently, the row is highlighted in a gray
color (as seen in Figure 2-1), indicating that the row is currently selected.
SiteOmat User’s Manual– MDE 4818
21
Figure 2-1. Selecting a Row in a Grid
2-3.2. Sorting a Grid
Sorting a grid is done simply by clicking on a column header. The records are consequently sorted
by the selected column in an ascending order. A second click arranges the records by descending
order. The small triangle in the right-side of the selected header indicates the current sorting order.
NOTE
Sorting applies only to the currently displayed
screen.
22
SiteOmat User’s Manual– MDE 4818
SECTION
3
GETTING STARTED
3-1. GENERAL
This section provides initial instructions needed for the user to start using the SiteOmat, namely
launching the application, login and familiarizing with the general orientation of the application.
This section provides references to the subsequent sections, which discusses the different operative
parts of the System.
NOTE
The SiteOmat application has been designed and
tested to run properly on Microsoft Internet Explorer
7 and up. On any other browser (or version), the
application may not function properly.
3-2. SITEOMAT STARTUP
The SiteOmat Application can be logged into using a standard browser from any PC. The
application is launched from the SiteOmat computer and may be accessed from any networked
computer (directly connected to the SiteOmat via the LAN) or from a remote computer with an
Internet browser over the Internet.
To access the application, launch the Internet browser and enter the address (IP address or domain
name) of the SiteOmat as provided by Gasboy as follows:
https://IPaddress
(Each customer’s IP address may differ based on their network.)
NOTE
Before proceeding, go to Appendix A, and follow
the procedure. This enables the connection from a
web client to the SiteOmat and improves browsing
capabilities.
SiteOmat User’s Manual– MDE 4818
23
Once a link is established, the SiteOmat login window is displayed. The system grants access to
authenticated users only. It sets its clearance level in accordance with the organizational level of
the user. Information regarding the login is given in the following paragraph.
3-3. LOGIN
The SiteOmat Station Controller incorporates powerful SSL mechanisms to allow only authorized
users to view and alter its contents. The SiteOmat application opens with a login dialog box, for
entering the username and password (see Figure 3-1).
The accessible contents and privileges of the user depend upon its clearance level, as set in the User
Management definitions of the SiteOmat application (refer to Section 5 – Local Management). The
application is designed to grant each user with his suitable privileges and block other capabilities.
For example, a gas station manager is not allowed to manage vehicle fleets.
Enter the username and password and click on the Login button. The SiteOmat Station Controller
checks the entered information against the users listed in the system. If the user and the password
are authenticated, the user logs into the SiteOmat Station Controller with its applicable clearance
level.
NOTE
The default username is “Admin” and password is
“Admin” (lowercase sensitive).
It is highly recommended for the administrator to
change the password once the system is running (the
user "Admin" cannot be deleted or renamed).
Figure 3-1. SiteOmat Login Dialog Box
NOTE
Disable any sort of pop-up blockers, because it
interferes with the operation of the application.
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SiteOmat User’s Manual– MDE 4818
3-4. NAVIGATING THROUGH THE SITEOMAT
Button
Description
After successful login, the opening screen (see Figure 3-3) appears. When entering the program for
the first time, the opening screen appears after the system data is uploaded (it may take a few
seconds). Meanwhile the following message appears (see Figure 3-2):
Figure 3-2. Updating Data Message
The SiteOmat interface includes three sections:
a. Navigation Bar – Accessing the various capabilities of the SiteOmat application is done using
the Navigation Bar on the left-hand side of the window. The Navigation Bar appears throughout
the SiteOmat application and contains buttons, which lead to the various screens of the
application within the boundaries of the user’s clearance level
b. Alarm Line– The alarm line is constantly displayed on the bottom of the window, indicating
the most critical fault in the system
c. Work Area – The main user interface located in the center of the screen
NOTE
The login name of the current user is displayed in
the information bar at the bottom of the screen
"Login User Name" (see Figure 3-3).
Clicking on a button in the Navigation Bar opens the subsequent contents in the work area; while
the Navigation Bar is fixed, the work area is dynamic and changes according to the requested
option. The objective of each button in the Navigation Bar is depicted as follows (see Table 3-1):
Table 3-1. Navigation Bar Buttons
SiteOmat User’s Manual– MDE 4818
25
Status
Enables real-time monitoring of the gas station fuel pumps. This part is
Reports
A report generator tool, which facilitates producing a wide variety of reports
Wet Stock Mgmt
Manages and updates the price of a product in all pumps and nozzles
Local
Management
Defines all authorized fleets and devices in the tank-fuel station
Setup
Leads to SiteOmat setup definitions, which map the gas station for the
Event Viewer
Enables viewing system warnings and logins.
Admin
The admin section contains system properties and diagnostics tools, meant for
Exit
Closes the current window and opens the login dialog - Used for exiting the
detailed in Section 4 – Monitoring Station Status
on the data in the SiteOmat
including a product price history report for tracking price changes
SiteOmat Station Controller. These definitions are beyond the scope of the
user, and are described in the SiteOmat In-House Installation & Setup Manual
the SiteOmat Controller administrator/technician.
SiteOmat Application.
NOTE
Not all navigation buttons are available to all users
(i.e. Setup and Admin navigation buttons are
available to users with ADMIN clearance level
only).
26
SiteOmat User’s Manual– MDE 4818
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