CFN III Fuel Management
System PA-DSS
Implementation Guide
Version 3.6
MDE-4870A
Page 2
Computer Programs and Documentation
All Gasboy computer programs (including software on diskettes and within memory chips) and documentation are copyrighted by, and shall remain the property of, Gasboy. Such
computer programs and documents may also contain trade secret information. The duplication, disclosure, modification, or unauthorized use of computer programs or
documentation is strictly prohibited, unless otherwise licensed by Gasboy.
Federal Communications Commission (FCC) Warning
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate this equipment.
Approvals
Gasboy, Greensboro, is an ISO 9001:2000 registered facility.
Underwriters Laboratories (UL):
UL File#Products listed with UL
MH4314
MH10581Key con t r o l u n i t , M o d e l G K E - B S e r i e s
All dispensers and self-contained pumping
units
Card reader terminals, Models 1000, 1000P
Site Controller, Model 2000S CFN Series
Data entry terminals, Model TPK-900 Series
Fuel Point Reader System
National Conference of Weights and Measures (NCWM) - Certificate of Compliance (CoC):
Gasboy pumps and dispensers are evaluated by NCWM under the National Type Evaluation Program (NTEP). NCWM has issued the following CoC:
Page iiMDE-4870A CFN III Fuel Management System PA-DSS Implementation Guide Version 3.6 · June 2010
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PurposeIntroduction
1 – Introduction
Purpose
This document provides information required to install and operate the CFN III in a manner
compliant with Payment Application - Data Security Standard (PA-DSS) version 1.2.
Failure to comply with the information in this document could put the merchant in violation of
PA-DSS and possibly Payment Card Industry (PCI-DSS) compliance.
Related Documents
Document
Number
PA-DSS – Requirements Version 1.2
MDE-4739 CFN III PCI Secure Controller Software Installation/Upgrade CFN Series Networks, Card
MDE-4871CFN III Manager’s Manual for Windows® XP Embedded
MDE-4872CFN III Configuration Manual for Windows XP Version 3.6CFN Series Controllers and POS
MDE-4873CFN Series Site Controller III Start-up Manual for CFN III
Document TitleGOLD Library
Version 3.6
Version 3.6 and Later
PA-DSS and PCI-DSS
PA-DSS is a series of requirements that apply to any payment application that stores,
processes, or transmits card holder data as part of the transaction process. CFN III falls under
this requirement and therefore must comply with PA-DSS. Many of the requirements under
PA-DSS are handled automatically by CFN III. However, there are certain requirements that
must be maintained by the merchant in order to run in a compliant manner. Each of the
merchant requirements will be covered in this document.
Handlers, and Pump Interface
CFN Series Controllers and POS
CFN Series Controllers and POS
PCI-DSS is a series of requirements that apply to the entire payment environment at a
merchant location. PA-DSS covers only a portion of that environment. It does not cover all
aspects of PCI-DSS. It is the responsibility of the merchant to ensure that their overall
payment environment is operated and maintained in a manner compliant with the PCI-DSS.
For more information on specific requirements of PCI-DSS or PA-DSS, refer to the PCI
Security Standards Council website http://www.pcisecuritystandards.org.
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IntroductionCertification Status
Certification Status
CFN III version 3.6A was evaluated by K3DES in July 2009, and certified as compliant under
PA-DSS version 1.2.
Abbreviations and Acronyms
TermDescription
ASCAuthorized Service Contractor
CFNCash Flow Network
DESData Encryption Standard
PA-DSSPayment Application - Data Security Standard
PCI-DSSPayment Card Industry - Data Security Standard
PIN Personal Identification Number
POSPoint Of Sale
SCSite Controller
TIPTransaction In Process
USBUniversal Serial Bus
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Physical SecurityGetting Started
2 – Getting Started
Physical Security
The merchant is responsible for ensuring that the CFN III is physically secure.
System Security
Physical access to the Site Controller system must be limited to only those that use the Site
Controller. If modular Profit Point POS systems are used, then the Site Controller is best
controlled in a locked back room, with restricted access. If using Integral Profit Point POS
system, the system must only be accessible by those using the system. If it is not possible to
maintain the system in a secure area, the area must have adequate coverage by available
security cameras so that unauthorized access can be recorded and used to determine any cause
of physical security breaches.
System Report and Other Logs
Though the system log is secure from exposing any sensitive card information, it is a good
practice to keep the log printer in a secure area. It is possible that some bank host systems
require card account information to be listed on a report or log for back office purpo ses. When
the reports are used for holding account information it is the responsibility of the site manager
or store owner to secure the reports from unauthorized access.
Installations and Upgrades
To upgrade the CFN payment system from a non-compliant version of 3.4 or earlier, to a
secure PCI-compliant version, refer to MDE-4739 CFN III PCI Secure Controller Software
Installation/Upgrade Instructions.
The integrity of software upgrades is guaranteed because only software created by Gasboy®
will operate on the CFN III board set. Software created without the unique Gasboy
development system will typically fail checksum. However, in the event that the software
passes that test, the system will not boot or operate.
Purge Transaction Records
After the installation is complete, the embedded payment controller transaction table must be
purged of any information left in memory, which may retain previous card information. This is
a mandatory procedure in order to meet PCI requirements and cannot be skipped. This process
must be executed before the site is allowed to start processing card data. It would be best to
proceed with this process right after the table sizing is finalized.
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Getting StartedUser Accounts
To remove the non-secure information, proceed as follows:
1 In the SC3 window, log on to the Payment System as an administrator user with an
administrator permission level.
2 Type FIX TRAN;I and press Enter.
3 Type RESET TRAN;I and press Enter.
4 Type RESTORE TRAN FROM TRANWIPE.DTA and press Enter. If the message,
“Transaction physical record too large” is displayed on the screen, it is harmless, ignore the
message. After this command is executed, the transaction table will be wiped of any
information (system is unusable at this time).
5 Type FIX TRAN;A and press Enter. This command will renumber and correctly set up the
cleaned transaction table. The table is now ready for accepting secure card data.
Delete System Security Keys
To securely delete the System security keys, format the RAM drive.
1 Type FORMAT R: and press Enter.
2 Type autoexec and press Enter.
Re-encrypting Historic Data
CFN III does not support maintaining historic data before the upgrade. All transactions must
be settled before the upgrade begins.
User Accounts
Overview
PCI PA-DSS requirement 8 mandates the use of unique user IDs and secure authentication for
administrative access, access to card holder data, and access to PCs with payment applications.
The merchant is responsible for managing User Names and Passwords on all systems within
their network.
Removing System Defaults
The system is provided with some defaults to assist the install or upgrade process. However, to
meet the PCI requirements the default passwords must be changed, providing a secure system.
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User AccountsGetting Started
CFN III User Passwords and Permission Levels
Note: Contact Gasboy Technical Support if you do not know the CFN III Manager password.
Upgrading from a non-secure version will result in the removal of previous passwords. For
more information on obtaining a password, refer to MDE-4739 CFN III PCI Secure Controller
Software Installation/Upgrade Instructions.
Manager permission level access must not be granted for passwords that are used by general
CFN users. CFN general users and managers must meet the minimum password requirements
listed in “Appendix A: PCI Password Requirements” on page A-1. A unique CFN User ID
must be used for every individual that will be accessing the CFN system.
Windows XPE Users and Passwords
The Windows XP Embedded (XPE) PC is set up for three users - “Administrator”, “guest”,
and “gasboy”. The “guest” user is disabled and must not be enabled. The “gasboy” user is a
hybrid user and the account type for the “gasboy” user must not be modified or the system will
not meet PCI PA-DSS requirement 8.
The “Administrator” user is the Windows system administrator and, as default, is set up
without a password. On completion of the system install and the embedded payment system
configuration, the “Administrator” user password must be set. This administrator account
must be assigned to one individual only and only that individual must know the password. The
password is set up by logging onto the Windows XPE as the “Administrator” user, through the
Control Panel “User Accounts”.
If other employees require administrative rights to Windows XP, such as access to Audit logs
for backup, then additional administrative level users must be created for each individual.
These accounts can be created by logging onto the Windows XPE as an administrator user,
accessing the Control Panel “User Accounts”, and adding a user.
For PCI password requirements, refer to “Appendix A: PCI Password Requirements” on
page A-1.
Screen Saver
To ensure that only the intended individual has access to the system, a password-protected
screen saver must be used for each Administrative level user account.
1 Log on to the system using an Administrative level user account.
2 Right-click on the desktop.
3 Select Properties.
4 Select Screen Saver tab in the Display Properties box.
5 Select any option other than “None” from the list of options for Screen Saver.
6 Set the wait time to 5 minutes.
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Getting StartedRemote Access
7 Select On resume, password protect.
8 Click OK.
9 Repeat step 1 to 8 for each Administrative level user account.
Administrator Desktop
The newly created administrator user’s desktop will not look exactly like the default
“Administrator” user’s. To change to default settings, proceed as follows:
To change the settings for the Control Panel, proceed as follows:
1 Click on Start > Settings > Control Panel.
2 Select Switch to classic view.
To change the settings for the Start Menu, proceed as follows:
1 Click on Start > Settings > Control Panel > Taskbar and Start Menu Properties > Start
Menu.
2 Select Classic Start Menu.
To change the settings for the desktop icons, proceed as follows:
1 Right-click on the desktop and select Properties > Display Properties > Desktop.
2 Select Customize Desktop.
3 Clear the options My Documents, My Network Places, and Internet Explorer icons.
To resize the SC3 Window to default settings, proceed as follows:
1 Right-click title bar of SC3 window.
2 Select Properties.
3 Set Window Size - Height to 26.
Remote Access
T wo-factor authentication is required for remote access into the CFN III system by employees,
administrators, and third-party.
Passwords and access by vendors for remote maintenance must be enabled only when
explicitly required, and must be disabled thereafter. Best practice is to only enable this access
when access to the system has been requested by the vendor. Remote access is provided only
to users with permission level 9 or lower. Remote access is not provided for users with
permission level 10 or higher.
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CFN III Key ManagementGetting Started
Disabling and Enabling Remote Access
Remote access is disabled by setting the remote port channel to “None” in Sys_par page 8.
Instructions for setting this are documented in MDE- 4872 CFN III Configuration Manual for
Windows XP Version 3.6.
CFN III Key Management
System Keys are required to protect card holder data against disclosure and misuse. The
following must be implemented to meet PCI requirements:
• Strong keys must be generated, which are a mix of lower case letters, upper case letters,
and numerical data.
• The Master key and Pass key must be initially loaded by two separate personnel.
Note: A key custodian is a person who holds, maintains, controls, stores, and protects the
keys required by the CFN III system. Such keys encrypt and protect customer card
data.
• Keys are to be stored in a secure manner preventing unauthorized personnel from access.
• Any old keys are to be destroyed to prevent unauthorized access.
• Keys are to be changed on a periodic basis as required. Keys must be changed at least once
a year to maintain PCI compliance.
• Keys must be changed if there is any known or suspected compromise to the system.
• Each key-custodian must sign a key-custodian form or document, which states that he or
she understands and accepts the responsibilities of key custodianship. Such a document,
for key custodianship, is to be produced, maintained, and controlled by the accessor
company.
Audit Trail
The CFN III system provides a menu for setting and loading the security keys. For additional
information, refer to MDE-4873 CFN Series Site Controller III Start-up Manual for CFN III
Version 3.6 and Later.
CFN III creates an automated audit trail to meet the PCI requirements.
The audit journal contains information about system access, system actions executed, and
programs executed. The audit file contains the user ID, action taken by the user, the security
level of the user, and the channel device location of the user. This information is required to
allow traceability of user actions and must be protected to meet PCI requirements.
The audit journal is enabled by enabling journal.log in sys_par. Disabling this audit feature
will result in the system not being PCI-DSS compliant.
The disk journal in sys_par, item 10 must be set to “Yes”. New installs will already be
defaulted to run the disk journal. The journal is used to create system access audit information
and must be set to “Yes” to meet the PCI requirements.
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Getting StartedServices
Services
Windows XPE is set up with restricted services. The Windows XPE system is not set up as a
general PC computer and must be used only for the purpose of housing the CFN embedded
payment controller. Microsoft
cannot be used as a general purpose PC. For example, the restrictions would include general
software such as Microsoft Word, Microsoft Excel
Windows XPE system does not support networking and does not have the functionality for
wireless connections or other type of networking.The configuration of Windows XPE serial
and USB ports is for connecting to local equipment only . Using the serial or USB ports for any
other purpose may not meet the PCI security requirements. USB ports can be utilized to
download audit and other files to a separate smart or thumb drive.
®
Windows XPE license states that an Windows XPE system
®
, or other general applications.
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Data RetentionRecurring Operations
3 – Recurring Operations
Data Retention
The PCI PA-DSS requirement 3.1 defines the data retention requirements.
Note: The merchant is responsible for determining the duration to retain the secure
information by the CFN III.
• Keep card holder data storage to a minimum.
• Develop a data retention and disposal policy.
• Limit storage amount and retention time to that which is required for business, legal,
and/or regulatory purposes.
• Set the size of the transaction file small enough to ensure that the system will over write
the oldest transaction before the end of your defined retention period. For instructions on
setting the size of your transaction table, refer to MDE-4872 CFN III Configuration
Manual for Windows XP Version 3.6.
In the event that the transaction data is not over written in the defined period, the transaction
memory must be purged as described in “Purge Transaction Records” on page 3.
User Accounts
Refer to “Appendix A: PCI Password Requirements”on page A-1.
Audit Trail
This Audit Log information is required to allow traceability of user actions and must be
protected to meet the PCI requirements. This information must be reviewed daily by the
merchant. It is required that at least 90 days of audit information resides on the system and the
administrator/owner is to retain at least one year of audit information, offline, and in a secure
location. New audit information is to be copied to removable media for downloading and
protecting on a regular basis.
The Audit Log must remain enabled.
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Recurring OperationsAudit Trail
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Software UpdatesMaintenance and Troubleshooting
4 – Maintenance and Troubleshooting
Software Updates
The merchant is responsible for ensuring that all onsite updates to the CFN III are performed
by authorized personnel.
Merchant responsibilities for physical access to equipment are defined in PCI-DSS
requirement 9.
The integrity of software upgrades is guaranteed because only software created by Gasboy
will operate on the CFN III board set. Software created without the unique Gasboy
development system will typically fail checksum. However, in the event that the software
passes that check, the system will still not boot or operate.
CFN III does not support remote Software Updates.
Troubleshooting
Gathering Sensitive Data
CFN III does not require the collection of sensitive data for troubleshooting.
Sensitive information, such as Magnetic Stripe Data, Card Validation Codes, PINs, or PIN
Block Data must:
• Only be collected to solve a specific problem and the data must be limited to only what is
required to resolve the problem.
• Be stored in specific, known locations with limited access.
• Be encrypted while it is stored.
• Be securely deleted immediately upon resolving the issue.
Note: Sensitive information must not be transferred by e-mail.
Backup Password
CFN III supports a one-time backup password for use when the standard passwords have been
lost.
For obtaining and using the Backup password, refer to MDE-4871 CFN III Manager’ s Manual
for Windows XP Embedded Version 3.6.
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Maintenance and TroubleshootingUpdating Windows XPE
Updating Windows XPE
To remain PCI-DSS compliant, Windows XPE must be updated with the latest security
patches.
1 From an internet-connected computer visit the Microsoft web site and locate the security
2 Download the required security patches and save the files to a CD or USB thumb drive.
3 Log on to CFN III as an administrator user and insert the CD or USB thumb drive.
4 Use explorer to view the files and double-click on each file to install the updates.
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Wireless TechnologiesProhibited Interfaces
5 – Prohibited Interfaces
Wireless Technologies
CFN III does not require the use of wireless technologies. Modification of CFN III to be
installed in a wireless environment violates the product’ s PA-DSS compliance and could result
in a violation of the merchant’s PCI-DSS compliance.
Merchants and Authorized Service Contractors (ASCs) must not install the CFN III in a
wireless environment.
Direct Internet Connection
PCI-DSS requirement 1.3 prohibits any direct internet connection to the payment
environment.
CFN III does not support a direct internet connection. Implementing CFN III with a direct
connection to the internet violates the product’s PA-DSS compliance and the merchant’s
PCI-DSS compliance.
Merchants and ASCs must not install the CFN III with a direct internet connection.
Transmission of Data over Public Networks
CFN III does not support the transmission of sensitive data over public networks.
Implementing CFN III in an environment where data is transmitted directly from the CFN III
over a public network violates the product’s PA-DSS compliance and the merchant’s PCI-DSS
compliance.
Merchants and ASCs must not install CFN III in an environment where sensitive data is
transmitted directly from the CFN III over a public network.
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Prohibited InterfacesTransmission of Data over Public Networks
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Appendix A: PCI Password Requirements
Appendix A: PCI Password Requirements
The following password controls must be followed to meet minimum PCI PA-DSS
requirement 8:
• Assign all users a unique User Name before allowing them access to the system.
• For authentication purposes use either a Password/Passphrase or two-factor authentication
(such as token or smart card).
• Control addition, deletion, and modification of User Names and passwords.
• Verify user identity before performing password resets.
• Set first-time passwords to a unique value and require them to be changed after the first
use.
• Immediately revoke access for any terminated or temporary users.
• Remove/disable inactive or unnecessary user accounts at least every 90 days.
• Communicate password procedures and policies to all users who have access to card
holder data.
• Do not use group, shared, or generic accounts and passwords.
• Change user passwords at least every 90 days.
• Require a minimum password length of at least seven characters.
• Use “Strong” passwords containing a combination of lower case letters, upper case letters,
and numeric. A strong password must be unique and not consist of common names or
places.
• Do not allow an individual to submit a new password that is the same as any of the last
four passwords used.
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Appendix A: PCI Password Requirements
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Glossary
Glossary
Dispenser
A fueling dispenser that consists of a card reader, display, pump, and optionally a printer.
Master Key
Main security key used to protect card information.
Merchant
Refers to the owner and operator of the CFN equipment.
Pass Key
Secondary Key required to either protect card information or a key used to obtain a backup
®
password from Gilbarco
Payment Card
A Credit or Debit Card used for payment.
Technical Support.
POS
Point Of Sale system, or computer used to process electronic transactions at the POS.
TIP
Transaction In Process record used in the Site Controller memory for maintaining on going
sales information.
Trans Record
Transaction Record held in the Site Controller memory used to retain sales information.
Two-factor Authentication
Authentication requiring two separate forms of identification check, to ensure that the security
cannot be breached by breaking a single check point.
MDE-4870A CFN III Fuel Management System PA-DSS Implementation Guide Version 3.6 · June 2010Glossary-1
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Excel®, Microsoft®, and Windows® are re gistered trademarks of Microsoft Corporation. Gilbarco® is a registered trademark of Gilbarco Inc.