GarrettCom Magnum DX940 Installation Manual

Magnum DX940

Configurable Industrial

Router

Installation

Guide

GarrettCom, Inc.

47823 Westinghouse Drive,

Fremont, CA 94539, US A

Phone [phone]

Fax [phone]

$5.00 USD

Declarations

DOCUMENT N

OTICE

Copyright

Copyright 2010 by GarrettCom Inc. Printed in the US. All rights reserved.
This manual may not be reproduced or disclosed in whole or in part by any means without the written

consent of GarrettCom. DynaStar is a trademark of GarrettCom Inc. All other trademarks mentioned in
this document are the property of their respective owners.

This document has been prepared to assist users of equipment manufactured by GarrettCom and
changes are made periodically to the information in this manual. Such changes are published in
Software Release Notices. If you have recently upgraded your software, carefully note those areas
where new commands or procedures have been added. The material contained in this manual is
supplied without any warranty of any kind. G arrettCom therefore assumes no responsibility and shall
incur no liability arising from the supplying or use of this document or the material contained in it.

Rights

Except as set forth in the Software License Agreement, GarrettCom makes no representation that
software programs and practices described herein will not infringe on existing or future patent rights,
copyrights, trademarks, trade secrets or other proprietary rights of third parties and GarrettCom makes
no warranties of any kind, either express or implied, and expressly disclaims any such warranties,
including but not limited to any implied warranties of merchantability or fitness for a particular purpose
and any warranties of non- infringement. The descriptions contained herein do not imply the granting of
licenses to make, use, sell, license or otherwise transfer GarrettCom products described herein.
GarrettCom disclaims responsibility for errors which may appear in this docume
right, in its sole discretion and without notice, to make substitutions and modifications in the products
and practices described in this document.

nt, and it reserves the

Part Number Information

Part Number: 84-00187Z
Last Update: July 2010

DECLARATIONS

W

ARRANTY

GarrettCom warrants equipment manufactured by it to be free from defects in materials and
workmanship for a period of three (3) years from date of shipment. If within the warranty period the
purchaser discovers such item was not as warranted above and promptly notifies GarrettCom in
writing, GarrettCom shall repair or replace the items at the company's option. This warranty shall not
apply to: (a) equipment not manufactured by GarrettCom; (b) equipment which shall have been
repaired or altered by anyone other than GarrettCom; (c) equipment which shall have been subjected
to negligence, accident, or damage by circumstances beyond GarrettCom control, or to improper
operation, maintenance or storage,
sold but not manufactured by GarrettCom, the warranty obligation of GarrettCom shall, in all aspects,
conform and be limited to the warranty actually extended to GarrettCom by its supplier.

The

foregoing warranties do not cover reimbursement for labor, transportation, removal, installation,

or other
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND

IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

expenses that may be incurred in connection with repair or replacement.

or to ot

her than normal use or service. With respect to equipment

LIMITATION OF L

Anything to the contrary herein contained notwithstanding, GarrettCom, ITS CONTRACTORS AND
SUPPLIERS OF ANY TIER, SHALL NOT BE LIABLE IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER. The remedies of the purchaser set

forth herein are exclusive where so stated and the total cumulative liability of GarrettCom its contractors
and suppliers of any tier, with respect to this contract or anything done in connection therewith, such as
the use of any product covered by or f urnished und er the contract, whether in contract, in tort (including
negligence or strict liability) or otherwise, shal l not exceed the price of the product or part on which such
liability is based.

Un

less otherwise agreed to in writing by an authorized official of GarrettCom, products sold hereunder
are not intende d for use in or in connection with a nuclear facility or activity. If so used, GarrettCom
disclaims all liability for nuclear damage, injury or contamination, and purchaser shall indemnify
GarrettCom against any su ch liabi lity, whether as a result of breach of contract, warranty, tort (including
negligence) or otherwise.

IABILITY

Page 3

DECLERATIONS

P

ATENTS

As to equipment proposed and furnished by GarrettCom, GarrettCom shall defend any suit or
proceeding brought against purchaser so far as based on a claim that said equipment constitutes an
infringement of any patent of the United States, if notified promptly in writing and given authority,
information, and assistance at GarrettCom's expense for the defense of the claim. In event of a final
award of costs and damages from such a suit, GarrettCom shall pay such award. In event the use of
said equipment by purchaser is enjoined in such a suit, GarrettCom shall, at its own expense, a nd at its
sole option either (a) procure for purchaser the right to continue using equipment, (b)
equipment to render it non-infringing, (c) replace said equipment with non-infringing equipment, or (d)
refund the purchase price (less depreciation) and transportation and installation costs of said
equipment. GarrettCom will not be responsible for any compromise or settlement made without its
written consent. The foregoing states the entire liability of GarrettCom for patent infringement, and in no
event shall GarrettCom be liable if the infringement charge is based on the use of GarrettCom
equipment for a purpose other than that for which it was sold by GarrettCom As to any equipment
furnished by GarrettCom to purchaser and manufactured in accordance with designs proposed by
purchaser, purchaser shall indemnify GarrettCom against any award made against GarrettCom for
patent, trademark

, or copyright infringement.

modify said

RETURN OF E

No equipment may be r eturned without purchaser first obtaining written Return Material Authorization
(RMA) from GarrettCom. An RMA can be obtained by contacting Sales at 510-438-9071.

Equipment accepted for credit, not involving a GarrettCom error, shall be subject to all the terms of the
original purchase contract and to a service charge. Returned equipment must be of current
manufacture, unused, and in reasonable condition, securely packed to reach GarrettCom without
damage, shipped F.O.B. GarrettCom facilit y with transportation charges paid, and labeled with Return
Material Authorization (RMA) number. Any cost incurred by GarrettCom to put equipment in first class
condition will be charged to purchaser.

COMPLIANCE N

QUIPMENT

OTICES

FCC Part 15

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, use s and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a resident ial area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense.

In order to maintain compliance with FCC regulations shielded cables must be used for electrical I/O
with this equipment. Operation with non-approved equipment or unshielded cables may result in
interference to radio and television reception.

Page 4

DECLERATIONS

Changes or modifications could void the user’s authority to operate the equipment. The user is
cautioned not to change or modify this product.

FCC Part 68

This device complies with part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

Note: REN (Ringer Equivalence Number) does not apply to this equipment.

IC CS03 (Industry Canada)

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment entitled “Digital Apparatus”, ICES-003 of the
department of Communications (Cet appareil numérique respecte les limites bruits radioélectriques
applicables aux appareils numériques de Class A prescrites dans la norme sur le materiel brouilleur:
“Appareils Numériques”, NMB-003 édictée par le ministre des Communications).

This product meets the applicable Industry Canada technical specifications/Le présent materiel
conforme

aux specifications techniques applicables d’Industrie Canada.

est

EN55022

Warning: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.

S

AFETY

WARNING: Service to this unit can be made only by factory authorized personnel. Failure to observe

this caution can result in malfunction to the unit as well as electrocution to personnel.
Avertissement: Cet appareil ne peut être examiné ou réparé que par un employé autorisé du

fabricant. Si cette consigne n’est pas respectée, il y a risque de panne et d’électrocution.
Vorsicht: Dieses Gerät darf nur durch das bevollmächtigte Kundendienstpersonal der

instandgehalten
führen und das Personal durch Stromschläge gefährden.

fabrik

werden. Die Nichtbeachtung dieser Vorschrift kann zu Fehlfunktionen des Gerätes

Page 5

DECLERATIONS

Industry Canada Warnings Avis d’Industrie Canada

Notice:
Before installing this equipment, users should

ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications
company cause to request the user to disconnect
the equipment.

Users should ensure for their own protect ion th at
the electrical ground connections of the power
utility, telephone lines, and internal metallic water
pipe system, if present, are connected together.
The precaution may be particularly important in
rural areas.

Avis:
Avant d’installer ce matériel, l’utilisateur doit

s’assurer qu’il est permis de le raccorder aux
installations de l’entr eprise locale de
télécommunication. Le matériel doit également
être installé en suivant une méthode acceptée
de raccordement. L’abonné ne doit pas oublier
qu’il est possible que la conformité aux
conditions énoncées ci-dessus n’empêche pas
la dégradation du service dans certaines
situations.

Les réparations de matériel homologué doivent
être coordonnées par un représentant désigné
par le fournisseur. L’entreprise de
télécommunications peut demander à l’utilisateur
de débrancher un appareil à la suite de
réparations ou de modifications effectuées par
l’utilisateur ou à cause de mauvais
fonctionnement.

Pour sa propre protection, l’utilisateur doit
s’assurer que tous les fils de mise à la terre de la
source d’énergie électrique, des lignes
téléphoniques et des canalisations d’eau
métalliques, s’il y en a, sont raccordés ensemble.
Cette précaution est particulièrement importante
dans les régions rurales.

Service

The DX940 device may be AC or DC powered. Remove all power connections at the circuit panel
before removing the unit.

The installation of this product must comply with all applicable codes and practices specified by the
country, city, and operating company in which it is installed.

Personnel Warning

Grounding

All units require grounding. Use a grounding wire with a minimum size of 14 AWG at a maximum
length of five feet.

The DX940 is equipped with an external grounding bolt (#10/32 UNF-2B). The ground lug bolt torque
rating is 32 inch pounds (3.6 Nm).

Page 6

CONTACTING G ARRETTCOM

CONTACTING G

ARRETTCOM

Website: www.garrettcom.com

By Mail: GarrettCom Inc.

47823 Westinghouse Drive,
Fremont, CA 94539, USA

Telephone: [phone]
Fax: [phone]
Email:

[e-mail]

Page 7

Preface

ABOUT THIS M

This document provides instructions for installing the Magnum DX940 hardware. This docum ent gives
product descriptions, specifications, detailed information on ports and pin-outs, all site preparation
required to install the product, complete installation procedures, power up instructions, and instructions
for removing and maintaining the product. This document is arranged as follows:

Chapter 1, “Overview” - Contains a brief product description, a list of applicable specifications,
description of all controls and indicators and pin-outs for connectors.

Chapter 2, “Installation” - Contains all site preparation that must be accomplished prior to installing the
DX940, installation in a rack, panel, or DIN-Rail system, powering the unit up, and making all external
connections. This chapter also includes maintenance procedures.

C

ONVENTIONS

Graphically distinctive alerts labeled either “Note” or “Caution” (illustrated below) are
interspersed throughout this manual. These alerts call your attention to useful information
related to the text immediately following the alert. Notes provide supplemental information or
provide a point of emphasis. Cautions warn you of the risk of poor system performance or of
system failure.

NOTE: Notes provide you with helpful information about an upcoming step or action.
If you do not use the information contained in a Note there is no risk of harm to the
system, but using the information will improve performance and/or increase your
understanding.

ANUAL

and

CAUTION: A caution warns you that you should take some action to avoid poor
system performance or system failure.

LASER WARNING: This Warning is used to call attention to the fact that Laser
output can cause serious damage to the eye.

ELECTRICAL WARNING: This format is used for Electrical Warnings.
Callouts of this format are used to notify that a potential of electrocution
exists and that a defined action could cause personal injury or death to occur.

a

WEB A

All of the DX940 installation guide is also available in a PDF format on the GarrettCom website,

http://www.garrettcom.com/techsupport/hardware/userguides/dx940ug.pdf. See Datasheet and
Administrator Guide sections in this guide for information on other related documents.

CCESS

PREFACE

YOUR C

If you find an error or have a helpful tip on the layout or informational content of this or any other
GarrettCom manual please feel free to contact us via email with any problems or helpful
information. All enquiries will be responded to with a correction or whatever resolution is
required. Please make all comments to [e-mail] or phone a support engineer

510-438-9071.

at

OMMENTS

Page 9

Chapter 1

Overview

1.1 Overview

The Magnum DX940 can be configured at order time and provides connectivity to Ethernet via four
10/100 Base-T Ethernet p orts or 100Mbps Fiber por ts via SFP's. Additiona lly, two 10/100/ 1000 Base-T
ports can be added for Gigabit connectivity or 1000Mbps fiber ports (via SFP) can be added for
1000Mbps fiber connectivity. Other connectivity options includes optional four programmable serial
ports, and one DDS or T1/E1 WAN port. Optionally a 3G cellular wireless interface can be added as
well.

1.2 Configuration

The following sections describe the features and requirements of the DX940.

1.2.1 Connectivity

The DX940 is equipped with:

• (Optional) 1 DDS or T1/E1 WAN port. Instead of the DDS or T1/E1 port or a 3G cellular
wireless interface.

• 4 Ethernet ports 10/100 Base-T, RJ45 OR 4 SFP 100Mbps ports. These are labeled E3
through E6. All ports are disabled by default, except E6.

• (Optional) 2 Ethernet 10/100/100 Base-T ports OR 2 SFP 1000Mbps ports. These ports
are labeled E1 and E2. These ports are disabled by default.

• (Optional) 4 Serial programmable RS232/485 ports.

These ports are all located on the front face of the device, as shown below in Figure 1-1.

CHAPTER 1 - OVERVIEW

Figure 1-1. Different ports and capabilities of DX940

Figure 1-1(a) - Front View of DX940 (without the WAN port). This view shows the optional
Gigabit Ethernet ports E1, E2; 10/100 Eth ernet port E 3 to E6 and optio nal seria l ports S1 to
S4.

1.2.2 Power and Ground

The DX940 can be ordered with a high (90 -250 VAC or VDC) or Low (24-48 VDC) voltage power
supply. The connection point for the power supply is located at the rear of the chassis. The rear face
also contains the primary ground stud and labels including serial num ber, model
power specifications.

For detailed power specifications see

Power Requirements.

number, and

port and

Page 11