Corporate Headquarters
GarrettCom, Inc.
47823 Westinghouse Dr.
Fremont, CA 94539
Phone (510) 438-9071
Fax (510) 438-9072
Website: http://www.GarrettCom.com
email support@garrettcom.com
ww m comw GarrettCo
..
MagnumFT14 and FT14H
10Mb/s Media Converters
www Garret tCom com
..
Installation and User Guide
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Magnum™ FT14 and FT14H 10Mb/s Media Converters
Installation and User Guide
Part #: 84-00134 Rev. A (09/04)
Trademarks
Ethernet is a trademark of Xerox Corporation
NEBS is a trademark of Telcordia Technologies
UL is a registered trademark of Underwriters Laboratories
GarrettCom, Magnum and Personal Switch are trademarks and Personal Hub is a
registered trademark of GarrettCom, Inc.
Copyright © 2003 GarrettCom, Inc. All rights reserved. No part
of this publication may be reproduced without prior written permission from
GarrettCom, Inc.
Printed in the United States of America.
www Garret tCom com
i
Important: The Magnum FT14 and FT14H 10 Mb/s Media Converters
contains no user serviceable parts. Attempted service by unauthorized
personnel shall render all warranties null and void. If problems are
experienced with Magnum FT14/FT14H 10 Mb/s Media Converters products,
consult Section 5, Troubleshooting, of this User Guide.
..
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Federal Communications Commission
Radio Frequency Interference Statement
This equipment generates, uses and can radiate frequency energy and if not
installed and used properly, that is in strict accordance with the manufacturer's
instructions, may cause interference to radio communication. It has been tested and
found to comply with the limits for a Class A computing device in accordance with the
specifications in Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference, in which case the user at his own expense will be required to take whatever
measures may be required to correct the interference.
www Garret tCom com
..
ii
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Contacting GarrettCom, Inc
Please use the mailing address, phone and fax numbers and email address listed below:
GarrettCom, Inc.
47823 Westinghouse Dr.
Fremont, CA 94539
Phone (510) 438-9071
Fax (510) 438-9072
Website: http://www.GarrettCom.com
Email: support@garrettcom.com
www Garret tCom com
..
iii
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
TABLE OF CONTENTS Page
1.0 SPECIFICATIONS ............................................................................... 1
2.0 INTRODUCTION ................................................................................. 8
3.0 INSTALLATION................................................................................. 23
iv
1.1 Technical Specifications..................................................................... 1
1.2 Summary of models and descriptions:.................................................... 7
2.1 Inspecting the Package and the Product............................................... 8
2.2 Product Description ............................................................................. 9
2.3 Features and Benefits......................................................................... 15
2.4 Applications for FT14’s and hardened FT14H’s.................................... 18
2.5 Full / Half-duplex capability.............................................................. 20
2.6 Link Pass-through, features and options............................................ 20
3.1 Locating the Media Converter Unit................................................... 23
3.2 MC14-TRAY for Rack Mounting of FT14/FT14H Media Converters. 25
3.3 MC14-TR+PS9 & MC14-TR+PS9X2 for Rack Mount Converters..... 26
3.4 DIN-Rail mounting option................................................................. 28
3.5 Calculating Overall Segment Distance .............................................. 29
ww Garrw et tCom com
..
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
3.6 Connecting Ethernet Media ............................................................... 34
3.6.1 Connecting Twisted Pair (RJ-45 ports)...................................... 34
3.6.2 Connecting Fiber Optic mm, sm (half- and full-duplex) ......... 35
3.6.3 Power Budget Calcs for Fiber Media Magnum FT14-series...... 37
4.0 OPERATION....................................................................................... 39
4.1 Power Requirements, Power Supply Types for FT14 and FT14H.... 39
4.2 Powering the FT14H (DC Direct) power input ..................................... 41
4.3 FT14H, DC-powered, Installation ..................................................... 43
4.4 Dual LEDs, front-panel and side-panel (Magnum FT14/FT14H)... 45
4.5 Up-Link (Cross-over) Switch ............................................................ 46
5.0 TROUBLESHOOTING...................................................................... 47
5.1 Before Calling for Assistance............................................................ 48
5.2 When Calling for Assistance ............................................................. 50
5.3 Return Material Authorization (RMA) Procedure............................. 51
5.4 Shipping and Packaging Information................................................. 54
APPENDIX A: WARRANTY INFORMATION......................................... 55
www Garret tCom com
..
v
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Revisions
Rev A 09/04: Minor updates on UL Requirements, power supplies
Rev A 06/04: Minor updates on Agency approvals and power supplies
Rev A 05/03: Initial release of this user manual for FT14 and FT14H
GarrettCom, Inc. reserves the right to change specifications, performance characteristics and/or
model offerings without notice.
www Garret tCom com
..
vi
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
1.0 SPECIFICATIONS
1.1 Technical Specifications Model FT14, FT14H multi-mode and single-mode
Performance:
Data Rate: 10 Mbps (IEEE 802.3), half duplex mode
Network Standards:
(Magnum Media Converters are physical layer standard Ethernet products,
Number of Media Converters in series:
Experience shows that up to three units can be used in series between repeaters.
For 4 or more in series, noise build-up will typically preclude proper operation.
www Garret tCom com
..
Ethernet: Ethernet V1.0/2.0 IEEE 802.3: 10BASE-T, 10BASE-FL IEEE
802.3,
and operate independently of all software.)
1
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Maximum Standard Ethernet Segment Lengths:
10BASE-T (twisted pair): 100 m (328 ft)
10BASE-FL Fiber optic : 2.0 km (6,562 ft)
10BASE-FL Single-mode Fiber optic: 10.0 km (32,810ft)
Note for single-mode: HDX collision domain limits may restrict distances to about 5km.
Note: Magnum Media Converters DO NOT support full length Ethernet segments. See
Section 3.2 of this manual for media lengths and segment distance calculations.
Operating Environment:
Ambient Temperature: (0ºC to 50ºC) FT14-Hd,-Hi, FT14S-Hd, Hi
(-40ºC to 55ºC) FT14H-Hd,-Hi, FT14SH-Hd,Hi
(-40ºC to 75ºC) FT14H-9VDC, FT14SH-9VDC,
FT14H-24VDC, FT14SH-24VDC
FT14H-48VDC, FT14SH-48VDC
Cold start down to -25ºC
Storage Temperature: -40ºC to 100ºC (-40ºF to 212ºF)
www Garret tCom com
..
2
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Ambient Relative Humidity: 5% to 95% (non-condensing)
UL 2043 tested for above-the –ceiling (plenum) installation
Conformal coating (humidity protection) option, request quote.
Designed for NEBS compliance, including vibration, shock, and altitude
Power Supply
These products are intended to be supplied by a Listed, Direct Plug-In power unit,
marked “Class 2”, or a Listed ITE Power Supply, marked “LPS”, which has suitably
rated output voltage (i.e. 9vdc, 12vdc, 24vdc, 48vdc), and suitably rated output current
(i.e. 100mA to 500mA).When connected to a 48 V centralized dc source these products
shall be provided with a Listed 5 A DC fuse in the supply circuit.
UL listed Class II Power Supply ( AC-DC Adapter):
100-240V AC at 50-60Hz, for “-Hd” high temp. with built-in IEC320 connector
Power input 9V DC jack is 2.5mm center +ve jack, with 6ft. cord
“Hd” North American models
www Garret tCom com
..
3
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
100-240V AC at 50-60Hz, for high temp. with built-in
IEC320 connector for “-Hi” DC to unit:
“Hi” international model
9V DC, 2.5mm jack, center +ve, 6ft. cord
Power Supply ( DC Direct): built-in terminal
block for +, -, ground. The 9V DC jack is also present.
9V DC internal (range of 7.5 to 15V DC)
24V DC internal (range of 18 to 36V DC)
-48V DC internal (range of 36 to 60V DC)
Power Consumption: 1.5 watts typical and 2 watts max. for all models
Connectors, for Media:
www Garret tCom com
..
4
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
RJ-45 Port: Modular 8-Pin female, with “cross-over” up-link switch
Fiber Port: Fiber optic (standard ST type)
Packaging:
Enclosure: Rugged sheet metal (Steel).
Dimensions, Media Converter unit: Height x Width x Depth
FT14 and FT14H: 3.5 in H x 3.0 in W x 1.0 in D (8.9 cm x 7.6 cm x 2.5 cm)
Weight: all FT14 and FT14H mm and sgl.mode models: 4.6 oz. (130g);
power supply –Hd, and =Hi: 3 oz (85g)
Cooling Method: Convection, plus the case is used as a heat sink on “H” models
Media Converter LED Indicators:
LED
FT14 FT14S Description
PWR unit unit Steady ON when power applied.
Link(per port) TP, Fiber TP, Fiber * Steady ON when both attached cable
segments are operational at the other end
RX/Act TP, Fiber TP, Fiber Indicates port is receiving packets.
www Garret tCom com
..
5
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Metal Mounting clips for panel mounting : included
DIN-Rail mounting option: Model # DIN-RAIL MC2 (see Section 3.4)
Rack-mount option: MC14-TRAY, see
http://www.garrettcom.com/mc_tray.htm
Mean Tine Between Failure (MTBF
) – 15+ years, Telcordia (Bellcore) Method
Agency Approvals and Standard Compliance:
UL LISTED (UL 60950), CUL, CE Emissions meet FCC Part 15, Class A
NEBS L3 and ETSI compliant
H Model:
IEEE P1613 Env. Std for Electric Power Substations
H Model: NEMA TS-2 and TEES for traffic control equipment
H Model: designed for UL 2043 above-the-ceiling installation
IEC61850 EMC and Operating Conditions Class C for Power Substations
Warranty: Three years, return to factory Made in USA
www Garret tCom com
..
6
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
1.2 Summary of models and descriptions:
FT14-Hd = TP to 10Mb mm Fiber ST, external 115 60Hz AC power supply , for 0 to 50`C
FT14-Hi = TP to 10Mb mm Fiber ST, external 230 50Hz AC power supply , for 0 to 50`C
FT14H-Hd =
FT14H-Hi = TP to 10Mb mm Fiber ST, external 230 50Hz AC power supply, for -40 to 55`C
FT14H-9V DC = TP to 10Mb mm Fiber ST, 12V DC Internal power supply, -40 to 75`C
FT14H-24V DC = TP to 10Mb mm Fiber ST, 24V DC Internal power supply, -40 to 75`C
FT14HR-24V DC = TP to mm Fiber, 24V DC Internal pwr supply, -40 to 75`C, includes DIN-Rail
FT14H-48V DC = TP to 10Mb mm Fiber ST, 24V DC Internal power supply, -40 to 75`C
For a Single-mode
MC14-TRAY = 19” Rack-mount tray for 14-series Media Converters, up to 16 units
TP to 10Mb mm Fiber ST, external 115 60Hz AC power supply, for -40 to 55`C
10Mb Fiber ST model, insert “S” after the number “14” in each line above.
DIN-RAIL-MC2 Metal DIN-Rail mounting bracket for one FT14-Series
Media Converter .
www Garret tCom com
..
7
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
2.0 INTRODUCTION
This section describes the FT14 and FT14H models, including appearance,
features and typical applications.
2.1 Inspecting the Package and the Product
Examine the shipping container for obvious damage prior to installing this
product; notify the carrier immediately of any damage which you believe occurred
during shipment or delivery. Inspect the contents of this package for any signs of
damage and ensure that the items listed below are included.
This package should contain:
1 Magnum FT14 or FT14H mm or single-mode Media Converter Unit
1 External Power Supply, (except for internal DC power supply models)
1 set Metal panel mounting clips and screws, 2 each
1 User Guide, i.e., this manual
www Garret tCom com
..
(continued next page)
8
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Remove the Magnum Media Converter from the shipping container. Be sure to keep the
shipping container should you need to ship the unit at a later date.
In the event there are items missing or damaged contact your supplier. If you need to
return the unit use the original shipping container. Refer to Section 5 Troubleshooting,
for specific return procedures.
2.2
Product Description
Rugged packaging, a selection of extended temperature models, choice of AC
and DC power types, ease-of-use features, and energy-efficiency are the primary
characteristics of the Magnum 10Mb FT14 and FT14H Media Converters. All models
offer a graceful way to convert and transmit data between twisted pair and Fiber network
cables for media flexibility in new or expanded 10Mb Ethernet networks. The future
proof fiber comes as ST connector with Multi or Single Mode options. They provide
standard collision detection and indication, and comply with the Ethernet V1.0 / 2.0
specifications and the IEEE 802.3 standards. Power consumed in use is 1.5 to 2 watts.
www Garret tCom com
..
9
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
r
X
r
The FT14 regular-package units are for office and wiring closet environments
and use an external AC power supply. A metal case with convection cooling is featured.
A
9VDC .0.3AMP
LINK
R
X/
A
C
T
COPPER
GarrettCom
Ethernet at its
Best
RX/ACT
LINK
PWR
FIBER
10 Mb/s
Magnum FT14
10Mb/s Media C
www. GarrettCom .com
onverte
L
R
LINK RX/ ACT
LINK
UP LINK
P
X/
=
X
=
A
L
A
C
T
GarrettCom
COPPER
Ethernet at its
Best
PWR
FIBER
10 Mb/s
R
X
TX
9VDC
Magnum FT14H
Hardened
10Mb/s Media C
www. GarrettCom .com
onverte
A
L
=
X
X
K
UP LIN
=
A
L
P
R
X
TX
Magnum FT14 Magnum FT14H
www Garret tCom com
..
10
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Operation may be in 0° to 50°C ambient temperature. The units can be mounted securely
on a closet wall or metal cabinet, or by using the metal panel mounting clips included.
The FT14H Hardened unit features a sealed metal case which is also used as a
heat sink. No air inflow is required for cooling, so the FT14H resists dust, dirt, moisture,
smoke and insects, and is plenum rated. Choices of models for external AC or internal
DC power are available. Storage temperature rating is up to –40°C to +75°C depending
on the power source used. The FT14H is suitable for temperature un
-controlled outdoor
applications. Mounting options include panel-mounting, DIN-rail, or rack-mount tray.
The FT14-series Media Converters offer a graceful way to convert and
transmit data among twisted pair, and Fiber (Multi or Single Mode) network cabling
environments. FT14 Media Converters cost significantly less than full repeaters and can
be used whenever media distance limitations will not be exceeded in the segment.
www Garret tCom com
..
11
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
r
r
All units are compatible with Ethernet V 1.0 / 2.0 specifications and comply with IEEE
802.3 standards.
9VDC
www Garret tCom com
..
R
LINK RX/ACT
LINK
PWR
X/
A
C
T
COPPER
GarrettCom
Magnum FT14
10Mb/s Media C
www. GarrettCom .com
10 Mb/s
FIBER
BestEthernet at its
onverte
12
A
L
(
Twisted Pair
=
X
X
UP LINK
=
A
L
P
Fiber optic - ST Connecto
10BASE-
T)
(10BASE-FL and
R
X
TX
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
The up-link (or crossover) switch on the RJ-45 port simplifies cable installation. All fiber
models operate in transparent full- or half-duplex mode, supporting matched sets of
either mode type, i.e., attached devices are either both full-duplex or both half-duplex.
Magnum FT14-series 10Mb Media Converters are designed for quick and easy
installation even in very tight spaces. Media cables are easily attached to the
corresponding Media Converter or any other device. Using the Uplink Switch feature
eliminate the use of cross-over cable, see sec 4.6 for details. Because of their compact
size, Magnum Media Converters can be Velcro®-mounted on an office wall or the side
of a desk or cabinet. Mounting options include panel-mounting, DIN-rail and rack-mount
tray ( MC14-TRAY) that neatly holds the units and associated power supplies.
The standard “1-per-unit” external power supply plugs into a nearby AC wall
socket or power strip. The FT14H (Hardened) media converter is also available with
www Garret tCom com
..
13
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
extended temperature power supply AC/DC (External/Internal) to qualify for uncontrolled and Industrial application. Each converter features two full sets of LEDs that
convey essential diagnostic and status information at any angle. See Section 4.1 and 4.4,
for power supply and LED function specifications.
All of the Magnum FT14-series Media Converters comply with the IEEE 802.3
10BASE-T specification for 10 Mb/sec traffic via shielded (STP) or unshielded
twisted pair (UTP) segments. The Link Pass-Through feature is especially
desirable for use in managed networks, and is standard in all FT14 and FT14H
models.
Note: experience shows that the maximum number of 10Mb Media Converters
that can be used in series is three. The cumulative signal noise from 4 or more
units together in series may cause packet alignment errors.
www Garret tCom com
..
14
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
2.3 Features and Benefits
Reduces Network Costs
Magnum Media Converters offer the ideal solution to efficiently and
inexpensively connect Twisted Pair with 10Mb Fiber media within an
expanding Ethernet network where full repeaters are not required.
No added Repeater Hop Count
Media Converters do not add signal timing delays associated with full
repeaters, and can be installed without increasing the repeater hop count
of an existing network.
Fiber / twisted-pair models for all fiber modes
A variety of twisted-pair-to-fiber models provide for multi-mode or
single-mode fiber, transparent full- or half-duplex mode, ST connectors
www Garret tCom com
..
15
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Two sets of LEDs for viewing status from any angle.
Each FT14 Media Converter is equipped with a two sets (front and side)
of LEDs to provide status information when viewed at any angle or
mounting arrangement, rack-mount (MC14- Tray) or wall-mount.
Rugged metal case, Industrial grade
FT14 Media Converters have a robust design and are packaged in a
rugged sheet metal enclosures to ensure high reliability and durability
even when placed in extended temp; e.g industrial or outdoor applications.
AC and DC Power Supplies with extended tempera tur e ratings
FT14 & FT14H Media Converters are designed for use in temperature
un
-controlled applications, and are available with variety of ratings,
external AC and internal DC power supplies. See Section 1.1 for details.
www Garret tCom com
..
16
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Qualified to use for temperature un-controlled “outdoor” application
The Magnum FT14H Hardened version of media converter supports
the ambient temperature rating up to –40C to +75C for DC options model,
which qualified for un-controlled “outdoor” application.
Compact design, mount anywhere
Featuring a compact steel case with an external AC power supply,
Magnum FT14 Media Converters can be installed in minimal space in
rack mount cabinets like MC14-TRAY, on table-tops or wall-mounted.
Uplink Switch to eliminate cross-over cable while cascading
All the Magnum FT14-series Media Converter featured with Uplink
Switch, which easily allow the media converter to cascade with other
Switch Hub or media converter, without using the cross-over cable.
www Garret tCom com
..
17
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
2.4
Applications for FT14’s and hardened FT14H’s
different 10Mb media types to coexist inexpensively within the same network by
allowing data to be transmitted and received between different media types.
networking equipment is being installed in un-controlled temp environment and require
longer distance. Magnum FT14-series Media Converters have an external AC power
supply and internal DC Power supply, enabling them to be used to convert signals among
media that does not have a power source as part of the cabling system, such as twisted
pair and Fiber. Equipped with wide variety of options of AC and DC power supply and
components for higher un-controlled temp qualify the FT14’s for use in office locations
as well as industrial and even outdoor applications.
www Garret tCom com
The primary function of a 10Mb Ethernet Media Converter is to permit two
Magnum FT14-series Media Converters are typically used where 10BASE-T
..
18
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
K
In this application, in a Industrial environment where extended temp. supported units is a
requirement, the existing Twisted pair network can be easily connected to longer distance
through fiber media using Magnum FT14 or FT14H 10 Mb media converters.
www Garret tCom com
10Base-T Ethernet Segment
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
..
RX\ACT Link Pw
L
ink
RX/ACT
ACT
FIBER
Magnum TB
Lin
k
UP LIN
14
onve
rter Media C
RX\ACT
Lin
k
RX
T
TWISTED PAIR
9VDC .3AMP
Expanding longer distance through Fiber o
ptic
19
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
2.5 Full / Half-duplex capability
For 10Mb FT14-series Media converters, the twisted-pair to fiber
combination is capable of full-duplex (i.e., simultaneously transmitting and
receiving on the same cable segment) operation. Full-duplex is rarely required
at 10Mb, but might occasionally be desired to connect a 10Mb RJ-45 Switching
Hub port over a fiber link to a full-duplex RJ-45 NIC in a remote server, or to
connect one port of a full-duplex Switching Hub via fiber to another full-duplex
10Mb RJ-45 Switching Hub port.
All the FT14-series operate in transparent half-and full-duplex mode. For half-duplex
traffic, the FT14-series work correctly but do not detect or indicate collisions.
2.6 Link Pass-through, features and options.
The Magnum FT14 Media Converters, regular, non-hardened models, come
without the Link Pass-through feature unless it is specially ordered with the “LP” model.
In this regard, the FT14 models operate the same as the smaller companion product, the
Magnum TF14.
By comparison, the FT14H hardened models come with Link-Pass-through as a
standard feature in order to be used with switches in industrial networks. In managed
www Garret tCom com
..
20
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
K
R
t
networks, the LINK signal on a managed switch (or hub) port is used as an indicator that
the attached cable segment is installed and operable. The network manager, using the
SNMP agent, can troubleshoot the cabling by examining the LINK status on each port.
This works fine as long as all of the cabling is twisted pair.
When a twisted-pair to fiber media converter is introduced, the FT14 regular
models of these products (not
as a separate entity. LEDs on
the FT14 Media Converters
separately indicate LINK on
each port, enabling an installer
to see the LINK (or no-LINK)
status of each port and each
piece of cable independently.
This is nice for the network
installer, but it introduces a
discontinuity for the managed
the Magnum FT14H’s) treat each attached cable segment
Twisted Pair
RX
Li
P
Li
RX
A
n
Ac
wr
n
/
C
C
AI
TWISTED P
Ma
FT1
4
diga
Me
9
DC
.3
A
M
P
Lin
FIBER
k
n um
An/FF
UP LIN
Lin
Rx
k
/A
c
RX
TX
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Two Link LEDs, one for each
-
C ble segments RJ-45 & Fiber
a
Fiber
1 2 3 4 5 6 7 8 9
network software which wants
to “see through” the media
converter, treating it as part of
www Garret tCom com
..
21
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
the cable attached to a managed switch port.
The Link-Pass-through in the FT14H models provides the LINK “see-through”
feature desired for managed networks. On the FT14H models, either both LINK LEDs
are lit or neither is lit. And, the FT14 and FT14H’s both operate in transparent half- and
full-duplex mode.
Note that a pair of F
media converters in series can
be used to go from an RJ-45
port, through a fiber segme
and into another RJ-45 port.
Where both media converters
are FT14H’s with Link Passthrough, the LINK on each
RJ-45 port can “see through” bo
Media Converters to the other RJ-45 port, as illustrated
in this diagram.
www Garret tCom com
..
T1 or FT14H
4
nt,
9V
DC
.
A
M
P
th f the FT14H’s o
RX
L
P
Li
RX
\A
n
wr
n
k
/A
C
AIR
TWISTED P
Mag
n Fum T
FT1
4
di
Me
a
Ac
CT
Lin
t
IBER
F
k
An/F
14
UP LINK
Lin
Rx
k
/A
ct
RX
TX
1 2 3 4 5 6 7 8 9 1 0 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Twisted P air
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Two LINK LED’s, b
ON o-r both
Fiber
oth
FF
O
22
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
3.0 INSTALLATION
This section describes the installation of the Magnum FT14-series Media
Converters, including location, segment distance calculation and media connection.
3.1 Locating the Media Converter Unit
All the FT14-series operate in transparent halfand full-duplex mode. For half-duplex traffic,
the FT14-series work correctly but do not
detect or indicate collisions.
The compact and lightweight design of the
Magnum Media Converter allows it to be
easily installed in almost any location. A
www Garret tCom com
..
Secure attachment of mounting
clips for wall mounting
23
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Velcro strip may be used for mounting the unit on a vertical surface such as a wall or
cabinet, or for securing the unit on a table-top or shelf. Alternatively, metal mounting
clips and screws are included for a rugged and secure mounting in any orientation.
Installation of the Magnum FT14 and FT14H Media Converters is a simple procedure.
The installation location is dependent upon the physical layout of the Ethernet network
and associated cabling. Make sure the unit is installed in a location that is easily
accessible to an AC power outlet or power strip, and where convection cooling is not
inhibited. The green Power (PWR) Led must turn ON, when power is applied through the
internal DC input 9V, 24V or –48V DC or external AC through 9V DC jack.
www Garret tCom com
..
24
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
3.2 MC14-TRAY for Rack Mounting of FT14 and FT14H Media Converters
For 19” rack-mounting of Magnum FT14-series Media Converters, a rack-mount tray is
available, MC14-TRAY. The Media Converter units are mounted with their RJ-45 port
and DC power jack in the
back, with either fiber or
BNC cable in the front.
Any mix of the FT14-type
Media Converters may be
placed on a tray, up to a
maximum of 16 units.
(The mounting spaces of
the MC14-TRAY are
www Garret tCom com
..
25
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
specific to the “14”-series, and do not permit other models).
A typical installation of the model MC14-TRAY, 19” rack-mount tray will hold a few
(often three to eight) 14-series Media Converters, with their power supplies plugged into
power strips (not included) in the rear area of the tray. Metal mounting screws in the
bottom-front hold the Media Converters firmly in place. The beveled-top edge of the
units permits the LEDs of each unit to be viewed for operational status, even when the
units are very close together.
3.3 MC14-TR+PS9 & MC14-TR+PS9X2 for Rack Mounting Media Converters
The MC14-TR+ PS9 and MC14-TR+PS9X2 are another option available for
Rack Mounting the mix-match of 10Mbps and 100Mbps Media Converters together in
19” rack-mount tray. These models comes with built-in common universal AC power
supply rated at 55 watts at 50°C ambient, 9VDC output, and supporting up to 10 MC for
www Garret tCom com
..
26
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
MC14-TR+PS9 and 16 units of Fiber media converters for MC14-TR+PS9X2. The
MC14-TR+PS9X2 Model has two groups of eight units per power supply. These models
are equipped with autoranging AC input to the power
supplies for use worldwide.
(The MC mounting spaces of
the MC14 -TR models are
specific to the Magnum
10Mbps (FT14 and TB14) and
100Mb (14E) series, and do
not permit other models to be
put in the tray).
www Garret tCom com
..
27
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
The side-view picture shown here (above) is an example of an installation of
the model MC14-TR+PS9, 19” rack-mount tray, holding a few 10Mbps FT14’s and
100Mb 14E Media Converters, each with their power input plugged into the built-in
common AC power supply in the rear area of the tray. (PS units that come with the
MC’s are not used).
Metal mounting screws in the bottom-front hold each of the media
converters secure in the tray, separately removable for service. The dual LEDs
permit viewing operating status of the Media Converters from any angle.
3.4 DIN-Rail mounting option
The Magnum FT14 and FT14H Media Converters, designed for use in
“Factory Floor” Industrial Ethernet environments, are also available for DIN-Rail
mounting in an enclosure having DIN Rails.
www Garret tCom com
..
28
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
The metal DIN-Rail mounting hardware is optional and needs to be ordered as
a separate item, e.g. Model # DIN-RAILMC2. It comes with four screws to attach the
bracket to the MC unit. The rail clip is springloaded with a pull-up latch at the top for easy
“snap-on” attachment and removal.
The Magnum FT14 Models with
“HR” have 24VDC power, and have the DINRail-MC2 bracket included and assembled
with the MC unit at the factory.
A Magnum FT14H is shown alongside the DIN-Rail-MC2 bracket
3.5 Calculating Overall Segment Distance
Important Note
: Special consideration must be given to maximum cable
segment lengths of a Magnum FT14 and FT14H Media Converter. It is recommended
that IEEE 802.3 specifications for overall maximum segment distances be adhered to in
www Garret tCom com
..
29
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
order to maintain optimum network performance. (See also Technical Specs, Maximum
Standard Ethernet Segment Distances, Section 1.1 of this manual.)
When installing the Magnum FT14-series Media Converter, it is important to consider
the combined overall segment length of both of the attached media types. The overall
segment length is calculated by adding together the segment lengths on both sides of the
Magnum Media Converters. Cable segment length on each side of the Media Converter
is measured as a percentage of the maximum allowable standard media distance for the
given media type. The percentages, when added together, must not exceed 100%.
www Garret tCom com
..
30
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
r
t
r
X
9VDC .0.3AMP
R
LINK
X/
A
C
T
COPPER
GarrettCom
Ethernet at its
10 Mb/s
Magnum FT14
10Mb/s Media C
www. GarrettCom .com
RX/ACT
LINK
PWR
FIBER
Bes
onverte
Connectivity between Fiber and TP Ethernet Media.
www Garret tCom com
..
A
L
=
X
X
K
UP LIN
=
A
L
P
Y = 55m
Twisted Pair
(
10BASE-T)
Fiber optic - ST Connecto
R
TX
(10BASE-FL and FOIRL)
X = 780m
31
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Media Distance Formula for Magnum Media Converters:
X% + Y% <
100%
Where X = The segment distance on one side of the Magnum Media Converter
divided by the Standard Maximum Media Distance for that media type, x 100%.
Where Y = The segment length on the other side of the Magnum Media Converter
divided by the Standard Maximum Media Distance for that media cabling type, x 100
A Distance Calculation Example:
Connectivity between ThinNet and TP Ethernet Media.
In the figure shown above, the length of Segment X is 780m (2574 ft). This is
39% of the maximum allowable distance for 10BASE-FL media (2Km) [780/2000 x
100% = 39%]. The length of Segment Y is 55m (165 ft). This is 55% of the maximum
www Garret tCom com
..
32
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
allowable distance for UTP 10BASE-T media (100 m) [55/100 x 100% = 55%]. The
total of the two percentages (39% + 55%) is 94%, which is allowable.
Note 1
: Where more than one media converter is used in one segment run, the
percentages for all of the cabling lengths in the run must be added together and must not
exceed 100%.
Note 2
: If the total segment distance calculation result is greater than 100%, consider
using a Magnum Repeater so that each cable type can be 100% of its maximum allowed
length.
Note 3
: The maximum number of 10Mb Media Converters that can be used in series is
three. The cumulative noise from four or more units together causes packet alignment
errors.
www Garret tCom com
..
33
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
3.6 Connecting Ethernet Media Connecting Ethernet media to the Magnum FT14 Series Media Converter is
very simple and straightforward. Using proper media segment, simply attach the cable
end to the appropriate connector.
See Sections 4.4 for details of the LEDs on the media converter models.
3.6.1 Connecting Twisted Pair (RJ-45 ports)
The following procedure describes how to connect a 10BASE-T twisted pair
segment to the RJ-45 port on the Magnum Media Converters. The procedure is the same
for both unshielded and shielded twisted pair segments.
1. Using standard 10BASE-T media, insert either end of the cable with an RJ-45
plug into the RJ-45 connector of the Magnum Media Converter.
www Garret tCom com
..
34
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
2. Connect the other end of the cable to the corresponding device. Use the LINK
LED to ensure proper connectivity by noting that the LED will be illuminated
when the units are powered and proper connections established. If the LINK
LED is not illuminated, change the setting of the up-link switch (See Section
4.6 for up-link switch information.) If this does not help, ensure that the cable
is connected properly at both ends and is not defective.
3.6.2 Connecting Fiber Optic multi-mode, single mode (half- and fullduplex)
The following procedure applies to 10BASE-FL multi-mode and single mode
applications using the FT14-series Media Converters. All have ST-type fiber connectors.
The FT14S single-mode differs from the other fiber media converters in terms of the
maximum distance allowed. The others are used for a multi-mode fiber segment lengths
of up to 2km. The FT14S is used for single-mode fiber segments of up to 10km in
length. The following table (continued next page) is provided for general information:
www Garret tCom com
..
35
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Fiber Cable Type cable diameter * Max. length Wavelength
Multi-mode fiber 50/125, 62.5/125. 2km 850 nm
Fiber Cable Type
cable diameter * Max. length Wavelength
Single-mode fiber 2/15 - 8/60 10km 1300 nm
* xx/yy are the diameters of the core and the core plus cladding respectively
The values shown are typical values
Procedure for connecting multi-mode and single-mode fiber cables:
1.
Before connecting the fiber cable, remove the protective dust caps from the tips of the
connectors on the media converter. Save these dust caps for future use.
2. Wipe clean the ends of the dual connectors with a soft cloth or lint-free lens tissue
dampened in alcohol. Make certain the connectors are clean before connecting.
: One strand of the duplex fiber optic cable is coded using color bands at
Note
regular intervals; you must use the color-coded strand on the associated ports
at each end of the fiber optic segment.
3. Connect the Transmit (TX) port (light colored post) on the Magnum Media Converter to the
Receive (RX) port of the remote device. Begin with the color-coded strand of the cable for
this first TX-to-RX connection.
4. Connect the Receive (RX) port (dark-colored post) on the product to the Transmit
(TX) port of the remote device. Use the non-color coded fiber strand for this.
www Garret tCom com
..
36
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
5.
The LINK LED corresponding to the fiber port on the front of the product will illuminate
(for standard non-Link-Pass-through models) when a proper connection has been
established at both ends (and when power is ON in the units at each end). If LINK is not lit
after cable connection, the normal cause is improper cable polarity. Swap the fiber cables
on the product connector to remedy this situation.
6.
For the Link Pass-through model, connection is the same except that the LINK indication
will not be present unless LINK is made for the cables on both sides.
3.6.3 Power Budget Calculations for Fiber Media Magnum FT14-serie
s
Receiver Sensitivity and Transmitter Power are the parameters necessary to
compute the power budget. To calculate the power budget of different fiber media
installations, the following equations should be used:
OPB (Optical Power Budget) = P
where P
= Transmitter Output Power, and PR = Receiver Sensitivity
T
(min) - PR(min)
T
Worst case OPB = OPB - 1dB(for LED aging) - 1dB(for insertion loss)
Worst case distance = {Worst case OPB, in dB} / [Cable Loss, in dB/Km]
where the “Cable Loss” for 62.5/125 and 50/125
µm
(M.m) is 2.8 dB/km,
and the “Cable Loss” for 100/140 (Multi-mode) is 3.3 dB/km,
and the “Cable Loss” for 9/125 (Single-mode) is 0.5 dB/km
www Garret tCom com
..
37
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
The following data has been collected from component manufacturer’s (HP’s and
Siemens’) web sites and catalogs to provide guidance to network designers and installers.
Fiber
Port
Module
FT14-series
all multi-
mode
FT14S all
single-mode
Speed,
Std.
10 Mb
FL
10 Mb
FL
Mode
Multi-
mode
Single-
mode
Std.
Wave
km
fdx
(hdx)
2
(2)
10
(5)
Cable
-
Size
length
µm
nm
62.5/125
850
100/140
50/125
1300 9/125 -30 -39 7
X’mitr
Output
dB
P
T ,
-15.0
-9.5
-19.5
R’cvr
Sens.
dB
P
R ,
-31
-31
-31
Worst
OPB,
dB
14
19.5
9.5
Worst*
distance
Km, fdx
5
5.9
3.4
14
typical
OPB,
dB
17
23.5
13.5
13
typical*
distance
Km, fdx
Note: The worst-case OPB of the fiber link must be greater than the fiber cable’s
passive Attenuation.
(Attenuation = Cable loss + LED aging loss + Insertion loss + safety factor)
www Garret tCom com
..
38
6
7
4.8
26
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
4.0 OPERATION
This section describes the operation of the Magnum FT14 and FT14H, 10Mb
Media Converters, including power supply requirements, up-link switch functionality,
and a description of all LEDs.
4.1 Power Requirements, Powe r Supply Types for FT14 and FT14H
Magnum FT14 Media Converters are power-efficient and can work with an external AC
power supply. Magnum FT14 Media Converters require a nominal 9VDC input. version
The extended temperature –Hd version is used for heavy duty and industrial applications.
The 9V DC power input has a plug of 2.5mm, center +ve , with 6 ft. cord. The Magnum
FT14 and FT14H media converters are designed to be used with UL listed Class II power
supplies. Detail info. is provided in Technical Specifications Section 1.1.
www Garret tCom com
..
39
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
The FT14H Hardened media converters are designed to provide reliable operation,
withstand higher temperature environments, and provide the direct DC power choices to
the user to deploy in uncontrolled temperature environments.
9VDC 24VDC -48VDC
The Internal 9V DC (8 – 15V
DC) has a built-in terminal block for +, -, ground. The 9V DC jack is also present. Detail
information about the 9 VDC, the 24V DC and the –48V DC is provided in the Technical
Specifications Section 1.1. The various models of DC power type and extended ambient
temperature power supplies are numerous and your choice needs to be called out on your
order.
www Garret tCom com
..
40
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Note: When connected to a -48 V centralized dc source these products are to be installed
only in Restricted Access Areas (dedicated equipment rooms, electrical closets or the
like).
4.2 Powering the FT14H (DC Direct) with 12V, 24V or –48V DC power input
Each Magnum FT14H is equipped with a Direct DC power supply, and have
built-in screw terminals for secure attachment of the power leads. Three models support a
range of power input types. The three model choices are for use with 9VDC, 24VDC or
-48VDC power. DC power input may be chosen
for high-availability.
The extended temperature capability
of the DC-powered FT14H’s can go outdoors,
rated at –40`C to +75`C. If indoors, the DC jack
www Garret tCom com
..
41
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
is also present and optionally can be used with an external AC power supply.
DC Power Terminals: “+”, “-”, floating
GND: Terminal for “earth” or ground wire connection to the FT14H chassis
Input Voltage: 7.5 - 15V DC (9V DC)
18 – 26V DC (24V DC)
30 – 60V DC (-48V DC)
Input current: 0.8 amp max.(9V DC)
0.4 amp max.(24V DC)
www Garret tCom com
..
42
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
0.2 amp max.(-48V DC)
Power Consumption: 1.5 watts typical, 2 watts maxm.
4.3 FT14H, DC-powered, -48VDC, 24VDC and 9VDC Installation
This section describes the proper
connection of the -48VDC leads (or 24VDC,
9VDC leads) to the Direct DC power terminal
block on the Magnum FT14H hardened media converter
(as shown in Figure above). The DC terminal block on the Magnum FT14H is located on
the left side of the unit and is equipped with three (3) screw-down lead posts. The power
www Garret tCom com
..
43
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
terminals are identified as positive (+) and negative (-), and they are floating inside the
unit so that either of the terminal may be grounded by the user if desired. The chassis is
“earth” or ground (GND).
The connection procedure is straightforward. Simply insert the DC leads to the
FT14H’s power terminals, positive (+) and negative (-) screws. The use of Ground
(GND) is optional; it connects to the FT14H chassis. Ensure that each lead is securely
tightened from the top, as shown here.
NOTE: Always use a voltmeter to measure the voltage of the incoming power supply
and figure out the +ve potential lead or -ve potential lead. The more +ve potential lead
will connect to the post labeled “+ve” and the rest to the “-ve”.
The GND can be hooked up at the last.
When power is applied, the green PWR LED will illuminate.
www Garret tCom com
..
44
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
4.4 Dual LEDs, front-panel and side-panel (Magnum FT14 and FT14H)
Description
LED
PWR/P Illuminates GREEN to indicate power applied.
LINK/L (TP) Illuminates GREEN, Steady ON when both attached cable segments are
operational at the other end. LINK will turn off in the event connectivity is
lost between the ends of the twisted pair segment or a loss of power occurs in
the unit or remote device.
RX/ACT/A Blinking GREEN indicates data is being received, receive activity.
(Steady On or steady Off indicates no Receive Activity).
www Garret tCom com
..
45
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
r
4.5 Up-Link (Cross-over) Switch The FT14 and FT14H Media Converter is equipped with an Up-Link slide switch. When
set to the UP position (X), the Media Converter is
wired with cross-over functionality for direct uplink to a network hub, switch or concentrator.
When set to the DOWN position (=), the Magnum
Media Converter is wired for normal twisted-pair
connection to a user node device. Some Ethernet
user device (=)
RJ45
up-link
Fibe
Switch ports may be of either polarity, and this
feature is most convenient with such switches.
www Garret tCom com
..
End view, FT14, FT14H
46
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
5.0 TROUBLESHOOTING
All Magnum Ethernet products are designed to provide reliability and
consistently high performance in all network environments. The installation of Magnum
FT14-SERIESs 10 Mb/s Media Converters is a straightforward procedure (see
INSTALLATION, Section 3.0); the operation is also straightforward and is discussed in
Section 4.
Should problems develop during installation or operation, this section is
intended to help locate, identify and correct these types of problems. Please follow the
suggestions listed below prior to contacting your supplier. However, if you are unsure of
the procedures described in this section or if the Magnum FT14 / FT14H 10 Mb/s Media
Converter is not performing as expected, do not attempt to repair the unit; instead contact
your supplier for assistance or contact GarrettCom Customer Support.
www Garret tCom com
..
47
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
5.1 Before Calling for Assistance
1. If difficulty is encountered when installing or operating the unit, refer back to
the Installation Section of the applicable chapter of this manual. Also check
to make sure that the various components of the network are interoperable.
2. Check the cables and connectors to ensure that they have been properly
connected and the cables/wires have not been crimped or in some way
impaired during installation. (About 90% of network downtime can be
attributed to wiring and connector problems.)
3. Make sure that an AC power cord is properly attached to each Magnum
FT14/FT14H 10 Mb/s Media Converters unit. Be certain that each AC power
cord is plugged into a functioning electrical outlet. Use the PWR LEDs to
verify each unit is receiving power.
www Garret tCom com
..
48
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
4. If the problem is isolated to a network device other than the Magnum
FT14/FT14H 10 Mb/s Media Converters product, it is recommended that the
problem device is replaced with a known good device. Verify whether or not
the problem is corrected. If not, go to Step 5 below. If the problem is
corrected, the Magnum FT14/FT14H 10 Mb/s Media Converters and its
associated cables are functioning properly.
5. If the problem continues after completing Step 4 above, contact your supplier
of the Magnum FT14/FT14H 10 Mb/s Media Converters unit or if unknown,
contact GarrettCom, Inc by fax, phone or email (support@garrettcom.com) for
assistance.
www Garret tCom com
..
49
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
5.2 When Calling for Assistance
Please be prepared to provide the following information.
1. A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
d. Any particular application that, when used, appears to create the problem;
2. An accurate list of GarrettCom product model(s)involved, with serial
number(s). Include the date(s) that you purchased the products from your
supplier.
www Garret tCom com
..
50
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
3. It is useful to include other network equipment models and related hardware,
including personal computers, workstations, terminals and printers; plus, the
various network media types being used.
4. A record of changes that have been made to your network configuration prior
to the occurrence of the problem. Any changes to system administration
procedures should all be noted in this record.
5.3
Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization
(RMA) number. To obtain an RMA number, please use this URL -
https://rma.garrettcom.com/rma/rma_request_noaccount.php to fill out the form.
Please have the following information readily available:
Name and phone number of your contact person.
Name of your company / institution
Your shipping address
www Garret tCom com
..
51
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
Product name
Serial Number (or Invoice Number)
Packing List Number (or Sales Order Number)
Date of installation
Failure symptoms, including a full description of the problem.
GarrettCom will carefully test and evaluate all returned products, will repair products
that are under warranty at no charge, and will return the warranty-repaired units to the
sender with shipping charges prepaid (see Warranty Information, Appendix A, for
complete details). However, if the problem or condition causing the return cannot be
duplicated by GarrettCom, the unit will be returned as:
No Problem Found.
www Garret tCom com
..
52
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
GarrettCom reserves the right to charge for the testing of non-defective units
under warranty. Testing and repair of product that is not under warranty will result in a
customer (user) charge.
www Garret tCom com
..
53
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
5.4 Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these instructions:
1. Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap" plastic
sheet or bag for shipping protection. ( You may retain all connectors and this
Installation Guide.)
CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material.
This material may cause electro-static shock damage to the unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. GarrettCom is not responsible for your return shipping charges.
www Garret tCom com
..
54
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
4. Ship the package to:
GarrettCom, Inc.
47823 Westinghouse Dr.
Fremont, CA 94539
Attn.: Customer Service
APPENDIX A: WARRANTY INFORMATION
GarrettCom, Inc. warrants its products to be free from defects in materials and
workmanship for a period of three (3) years from the date of shipment by GarrettCom.
During this warranty period, GarrettCom will repair or, at its option, replace
components in the products that prove to be defective at no charge other than shipping
and handling, provided that the product is returned pre-paid to GarrettCom.
www Garret tCom com
..
55
FT14 and FT14H 10Mb Media Converters Installation and User Guide (09/04)
This warranty will not be effective if, in the opinion of GarrettCom, the
product has been damaged by misuse, misapplication, or as a result of service or
modification other than by GarrettCom.
GarrettCom reserves the right to make a charge for handling and inspecting any
product returned for warranty repair which turns out not to be faulty.
Please complete the warranty card as this acts as a product registration, and
mail it to GarrettCom within two weeks of your purchase.
www Garret tCom com
..
56
Loading...