Garland XG36-1C Installation Manual

Electric/Gas Dual Side Xpress Grill
Models: XP(E/G)12 XP(E/G)24, XP(E/G)24-1(L/R) XP(E/G)36, XP(E/G)36-2(L/R)
Installation, Operation and Maintenance Manual
Please read all sections of this manual and retain for future reference.
For your safety:
XP(E/G)12 Shown
XP(E/G)24 Shown
Original Instructions
Part #: GAR_IOM_ 4532522 Rev 08—6/17
XP(E/G)36 Shown
THIS PAGE INTENTIONALLY LEFT BLANK
Safety Notices
DEFINITIONS
DANGER
Indicates a hazardous situation that, if not avoided, will result in death or serious injury. This applies to the most extreme situations.
Warning
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
Caution
Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
Notice
Indicates information considered important, but not hazard-related (e.g. messages relating to property damage).
NOTE: Indicates useful, extra information about the procedure you are performing.
DISCLAIMERS
DANGER
It is the responsibility of the equipment owner to perform a Personal Protective Equipment Hazard Assessment to ensure adequate protection during maintenance procedures.
DANGER
The on-site supervisor is responsible for ensuring that operators are made aware of the inherent dangers of operating this equipment.
NOTE: Proper installation, care and maintenance are essential for maximum performance and trouble-free operation of your equipment. Visit our website www.mtwkitchencare.com for manual updates, translations, or contact information for service agents in your area.
Warning
Do Not Store Or Use Gasoline Or Other Flammable Vapors Or Liquids In The Vicinity Of This Or Any Other Appliance. Never use flammable oil soaked cloths or combustible cleaning solutions, for cleaning.
Warning
Do not store combustible materials on the appliance.
Warning
Only trained and authorized service personnel or store manager should access the service screens. If changes to these settings are made incorrectly they will cause the unit to malfunction.
Caution
Maintenance and servicing work other than cleaning as described in this manual must be done by an authorized service personnel.
DANGER
Do not install or operate equipment that has been misused, abused, neglected, damaged, or altered/ modified from that of original manufactured specifications.
DANGER
All utility connections and fixtures must be maintained in accordance with local and national codes.
Warning
Warning labels mounted directly on the equipment must be observed at all times and kept in a fully legible condition.
Warning
Read this manual thoroughly before operating, installing or performing maintenance on the equipment. Failure to follow instructions in this manual can cause property damage, injury or death.
Warning
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by a person responsible for their safety. Do not allow children to play with this appliance.
Notice
Routine adjustments and maintenance procedures outlined in this manual are not covered by the warranty.
Warning
This product contains chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm. Operation, installation, and servicing of this product could expose you to airborne particles of glass-wool or ceramic fibers, crystalline silica, and/or carbon monoxide. Inhalation of airborne particles of glass-wool or ceramic fibers is known to the State of California to cause cancer. Inhalation of carbon monoxide is known to the State of California to cause birth defects or other reproductive harm.
ELECTRICAL
DANGER
Check all wiring connections, including factory terminals, before operation. Connections can become loose during shipment and installation.
DANGER
Do not operate any appliance with a damaged/pinched cord or plug. All repairs must be performed by a qualified service company.
LOCATION
Warning
Two or more people or a lifting device are required to lift this appliance.
Warning
To avoid instability the installation area must be capable of supporting the combined weight of the equipment and product. Additionally the equipment must be level side to side and front to back.
Warning
No structural material on the appliance should be altered or removed to accommodate placement of the appliance under a hood.
Warning
Be aware of the red mark in the threaded steem caster to indicated the maximum adjustment. Adjusting above the red mark could cause the caster to fail & the unit to tip. For more information see installation section 2.
Warning
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi (3.5 kPa).
Caution
This equipment must only be operated under an approved hood system in accordance with local regulations in force. This unit is intended for indoor use only.
DANGER
Failure to disconnect the power at the main power supply could result in serious injury or death. The power switch DOES NOT disconnect all incoming power.
DANGER
Copper wire suitable for at least 75°C (167°F) must be used for power connections.
Warning
This appliance must be grounded and all field wiring must conform to all applicable local and national codes. Refer to rating plate for proper voltage. It is the responsibility of the end user to provide the disconnect means to satisfy the authority having jurisdiction.
Warning
Do not use electrical appliances or accessories other than those supplied by the manufacturer.
Warning
This equipment must be positioned so that the plug is accessible unless other means for disconnection from the power supply (e.g., circuit breaker or disconnect switch) is provided.
Warning
Disconnect electric power at the main power disconnect for all equipment being serviced. Observe correct polarity of incoming line voltage. Incorrect polarity can lead to erratic operation.
Warning
Never touch anything that runs on electricity when your hands are wet.
CODE
CLEARANCE
Warning
Authorized Service Representatives are obligated to follow industry standard safety procedures, including, but not limited to, local/national regulations for disconnection / lock out / tag out procedures for all utilities including electric, gas, water and steam.
Warning
For an appliance equipped with casters, (1) the installation shall be made with a connector that complies with the Standard for Connectors for Movable Gas Appliances ANSI Z21.69 • CSA 6.16, and a quick-disconnect device that complies with the Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41 • CSA 6.9, (2) adequate means must be provided to limit the movement of the appliance without depending on the connector and the quick-disconnect device or its associated piping to limit the appliance movement and (3) the location(s) where the restraining means may be attached to the appliance shall be specified.
DAMAGE
DANGER
Improper installation, adjustment, alteration, service, or maintenance of this appliance or installation of a damaged appliance can result in DEATH, INJURY, EQUIPMENT DAMAGE, and void the warranty. NEVER install damaged appliances, equipment, or accessories.
ALWAYS have installation and service performed by trained and authorized personnel.
Caution
Pouring water or ice on a hot heating elements/heated surfaces will cause damage..
Warning
Pinch Hazard. Keep hands and tools clear from the area above the platens when platens are in motion towards the exhaust hood. Be aware that adjacent platens may unexpectedly move at any time. “Turn Grill Off” at main switch when cleaning platens as there can be an unexpected movement of the platens
Caution
Do not block the supply and return air vents or the air space around the air vents. Keep plastic wrappings, paper, labels, etc. from being airborne and lodging in the vents. Failure to keep the air vents clear will result in unsatisfactory operation of the system.
Caution
Do not position the air intake vent near steam or heat exhaust of another appliance.
Warning
Slipping Hazard: Grease from food products will splatter. The areas surrounding the grill are a slipping hazard due to the splatter zone. Clean the area surrounding the grill regularly. The grill may be slippery. Ensure floor area is clean. Care needs to be taken as equipment may be hot.
Warning
Failure to maintain required clearances and additional distances as needed can result in INJURY and EQUIPMENT DAMAGE.
Consult manufacturers’ literature, and sales and service agencies as needed.
DANGER
To reduce the risk of fire, the equipment is to be installed in non-combustible surroundings only, with no combustible material within 18” (457 mm) of the sides, front or rear of the appliance or within 40 “ (1 m) above the appliance. The appliance is to be mounted on floors of noncombustible construction with noncombustible flooring and surface finish and with no combustible material against the underside or on noncombustible slabs or arches and have no combustible material against the underside. Such construction shall in all cases extend not less than 12” (305 mm) beyond the equipment on all sides.
DANGER
Risk of fire/shock. All minimum clearances must be maintained. Do not obstruct vents or openings.
Warning
Pinch Hazard. Ensure a minimum of 1" clearance between the hood and the uppermost position of the platen arm. To reduce the risk of chrushing injuries between platen & hood.
CLEANING
Caution
Ensure platens are down, in closed position, when moving grill. Follow the procedure to avoid potential damage, loss of calibration on the platen, and error messages.
Caution
Never use an acid based cleaning solution on exterior panels! Many food products have an acidic content, which can deteriorate the finish. Be sure to clean the stainless steel surfaces of ALL food products.
Caution
Do not use caustic cleaners on any part of the equipment or equipment cavity . Use mild, non abrasive soaps or detergents, applied with a sponge or soft cloth. Never use sharp implements or harsh abrasives on any part of the equipment.
Warning
When cleaning interior and exterior of unit, care should be taken to avoid front power switch and the power cord(s). Keep water and/or cleaning solutions away from these parts.
Warning
Turn grill off and unplug the unit before cleaning the side/back panels. Do not remove any panel during cleaning.
Warning
Interior cleaning must be performed by a qualified service technician only.
Warning
Never use a high-pressure water jet for cleaning or hose down or flood interior or exterior of units with water. Do not use power cleaning equipment, steel wool, scrapers or wire brushes on stainless steel or painted surfaces.
Warning
Be aware that adjacent platens may unexpectedly move at any time. “Turn Grill Off” at main switch when cleaning platens as there can be an unexpected movement of the platens.
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be OFF to all equipment and locked out of operation according to OSHA approved practices during servicing. Always allow unit to cool.
DANGER
Use appropriate safety equipment during installation and servicing.
DANGER
Never stand on the unit! They are not designed to hold the weight of an adult, and may collapse or tip if misused in this manner.
DANGER
Keep power cord AWAY from HEATED surfaces. DO NOT immerse power cord or plug in water. DO NOT let power cord hang over edge of table or counter.
Warning
DO NOT use the unit for storage. DO NOT leave paper products, cooking utensils, or food in the unit when not in use.
Warning
Allow heated equipment to cool down before attempting to clean, service or move. Unit must be cool to touch and disconnected from power source.
Warning
Always wear some type of protective covering on your hands and arms when opening the unit.
Caution
Use a commercial-grade cleaner formulated to effectively clean and sanitize food contact surfaces. Read the directions for use and precautionary statements before use. Particular attention must be paid to the concentration of cleaner and the length of time the cleaner remains on the food-contact surfaces.
Warning
Steam can cause serious burns. Always wear some type of protective covering on your hands and arms when opening the unit. When platen is Lifting, move away face and body from the escaping steam.
Warning
Remove all removable panels before lifting and installing.
Warning
Do not contact moving parts.
Warning
When using cleaning fluids or chemicals, rubber gloves and eye protection (and/or face shield) must be worn.
Warning
Use caution when handling all metal surface edges of the equipment.
Warning
This equipment is intended for indoor use only. Do not install or operate this equipment in outdoor areas.
Warning
All covers and access panels must be in place and properly secured, before operating this equipment.
Warning
Do not spray aerosols in the vicinity of this appliance while it is in operation.
Warning
Risk of burns from high temperatures. You may get burnt if you touch any of the parts during cooking. Surfaces close to the cooking surface including side panels may get hot enough to burn skin. Use extreme caution to avoid coming in contact with hot surfaces or hot grease. Wear personal protective equipment.
Warning
This appliance must be installed with sufficient ventilation to prevent the occurrence of unacceptable concentrations of substances harmful to the health of personnel in the room in which it is installed.
Warning
Hazard. Keep hands and tools clear from the area above the platens when platens are in motion towards the exhaust hood. Be aware that adjacent platens may unexpectedly move at any time. “Turn Grill Off” at main switch when cleaning platens as there can be an unexpected movement of the platens.
Warning
Slipping Hazard: Grease cans must be properly installed before use. Improper installation will result in grease on the floor which will create a slipping hazard. Ensure grease cans are emptied and cleaned as needed to prevent grease from overflowing onto the floor. The grill may be slippery. Ensure floor area is clean. Care needs to be taken as equipment may be hot
Warning
Pinch Hazard. Keep hands and tools clear of area between platen and grill plate when platens are in motion. Be aware that adjacent platens may unexpectedly move at any time. “Turn Grill Off” at main switch when cleaning platens as there can be an unexpected movement of the platens.
Warning
Post in a prominent location, instructions to be followed in the event the user smell gas. This information shall be obtained by consulting your local gas supplier.
Warning
When checking for burner ignition or performance, do not get too close to the burners. Slow ignition can cause possible flashback, increasing the potential for facial and body burns.
Safety Notices
Section 1 General Information
Section 2 Installation
Table of Contents
Definitions.................................................................................................................................................3
Disclaimers ................................................................................................................................................3
Location .....................................................................................................................................................4
Electrical ....................................................................................................................................................4
Damage......................................................................................................................................................5
Clearance ...................................................................................................................................................5
Read This Manual ............................................................................................................. 10
Unit Inspection .................................................................................................................10
Model Numbers ................................................................................................................10
Serial Plate Numbers ........................................................................................................10
Warranty Statement .........................................................................................................11
Main Features and Components .....................................................................................12
Items included with the purchase of your new grill from manufacturer: ....................13
3 Platen Dimensions Specification .................................................................................14
2 Platen Dimensions Specification .................................................................................15
1 Platen Dimensions Specification .................................................................................16
Electrical Input Specification - WYE (Electric models) ................................................... 17
Electrical Input Specification - DELTA (Electric models) ................................................ 18
Electrical Input Specification - WYE (gas XPG-12-CE models) ......................................20
Electrical Input Specification - DELTA (gas XPG-12 models) .........................................20
Electrical Input Specification - DELTA (electric XPE-24 models) ...................................20
Electrical Input Specification - WYE (gas XPG-24 CE models) ....................................... 21
Electrical Input Specification - DELTA (gas XPG-24 models) .........................................21
Electrical Input Specification - DELTA (gas XPG-36 models) .........................................22
Gas Input Specification .................................................................................................... 24
Determining Unit Configuration for Gas Grills: .............................................................24
Gas Elevations Settings ...................................................................................................25
Conversion Labels: ...........................................................................................................28
Removing Grill From Wood Crate ....................................................................................29
Transporting Grill To Location .........................................................................................30
Location ............................................................................................................................30
Clearance Requirements ..................................................................................................30
Leveling .............................................................................................................................30
Exhaust Hood Requirements ...........................................................................................30
Appliances Equipped with Casters .................................................................................31
Casters Adjustment Procedure .......................................................................................31
Temporary Storage ..........................................................................................................32
Gas Connector Requirements: ........................................................................................32
National Codes Requirements: ........................................................................................33
Installation store responsibilities: ..................................................................................33
Restraining device installation Procedure .....................................................................33
“Desi Pak” bags from the grill: ........................................................................................34
Removing “Desi Pak” bags from the grill: ......................................................................34
Gas Connections, and Pipe Sizing: .................................................................................34
Flue Upper Rear Panel Install Instruction.......................................................................36
Startup Procedure ............................................................................................................38
Section 3
8 Part #: GAR_IOM_ 4532522 Rev 08—6/17
Operation
Section 4 Maintenance
Table of Contents (continued)
Sequence of Operation ....................................................................................................39
easyToUCH™ Controller ...................................................................................................40
Home Screen, Recipe Selector Screen & Icons .........................................................................40
On Screen Warnings and Alerts Messages .................................................................................41
Operations Overview .........................................................................................................................41
easyTOUCH™ Procedures .................................................................................................42
Start Up & Preheat ............................................................................................................................... 42
Cook A Recipe ....................................................................................................................................... 42
Check Temperatures ........................................................................................................................... 43
Canceling a Cook Cycle .....................................................................................................................43
Change Cook Time/Gap .................................................................................................................... 43
Create New Recipe .............................................................................................................................. 44
setting up for 2 stage cooking, “add cheese”............................................................................. 46
Create a New Menu ............................................................................................................................47
Turn Menus OFF or ON ...................................................................................................................... 47
Activate Sleep Mode Manually ....................................................................................................... 48
Shutdown .............................................................................................................................................. 48
Cleaning Reminders ........................................................................................................................... 48
Special Settings — Time & Gap Adjustment Limits ................................................................ 49
Volume Adjustment ........................................................................................................................... 49
Hood Height Adjustment ................................................................................................................. 50
Language Selection ............................................................................................................................ 50
Clean Settings ....................................................................................................................................... 51
Cleaning the easyToUCH™ controller..............................................................................54
Cleaning the Stainless Steel Panels ................................................................................54
Cleaning During Operation .............................................................................................54
Daily Cleaning ..................................................................................................................55
Moving the Grill ................................................................................................................58
Section 5 Troubleshooting
Cooking Issues .................................................................................................................. 59
Temperature Issues ..........................................................................................................60
User Interface Issues ........................................................................................................60
Section 6 Tools & Cleaning Supplies
Undercooked product ....................................................................................................................... 59
Undercooked product only at front of grill ................................................................................59
Overcooked product .......................................................................................................................... 59
Grill or platen too hot ........................................................................................................................60
Grill or platen too cool ....................................................................................................................... 60
Unable to reach or maintain temperature ................................................................................. 60
No sound ................................................................................................................................................ 60
Screen locked out, frozen, non-responsive to touch ..............................................................60
Touch screen rebooting .................................................................................................................... 60
Unable to read USB ............................................................................................................................. 60
Unable to load USB files .................................................................................................................... 60
Recommended Cleaning Supplies ..................................................................................61
Part #: GAR_IOM_ 4532522 Rev 08—6/17 9
Section 1
General Information
Read This Manual
Garland Commercial Equipment developed this manual as a reference guide for the owner/operator and installer of this equipment. Please read this manual before installation or operation of the machine. A qualified service technician must perform installation and start-up of this equipment, consult Section 5 within this manual for troubleshooting service assistance.
If you cannot correct the service problem, call your Service Agent or Distributor. Always have your model and serial number available when you call.
Your Service Agent ____________________________ Service Agent Telephone Number _________________ Your Local Distributor ___________________________ Distributor Telephone Number ____________________ Model Number _______________________________ Serial Number ________________________________ Installation Date ______________________________
Unit Inspection
Thoroughly inspect the unit upon delivery. Immediately report any damage that occurred during transportation to the delivery carrier. Request a written inspection report from a claims inspector to document any necessary claim
Model Numbers
This manual covers the following models:
XP(E/G)12 XP(E/G)24, XP(E/G)24-1(L/R) XP(E/G)36, XP(E/G)36-1(L/R), XP(E/G)36-2(L/R)
Grill plate width
Type
Model Prex
Upper Platen
* see note
XP G 36 - 2 L
Starting to:
XPress
G: Gas E: Electric
* Sux not used if all platens included
Serial Plate Numbers
The serial plate is affixed to the lower left corner of the right panel and a serial sticker on front edge of the chassis. Important information such as the unit’s model number, serial number, and electrical/gas specifications can be found on the serial plate. Serial plate is located is manual covers the following models:
12in, 24in, 36in
R: Right L: Left
1, 2
10 Part #: GAR_IOM_ 4532522 Rev 08—6/17
Section 1 General Information
LIMITED WARRANTY FOR COMMERCIAL PRODUCTS - CLAMSHELL GRILL
(U.S.A & Canada)
LIMITED WARRANTY
Garland Commercial Ranges Limited (“Garland”) warrants this product to be free from defects in material and workmanship for a period of two (2) year from the date the product is installed or thirty (30) months from the date of shipment unless stated otherwise for speci c models or product lines from our factory, whichever comes  rst.
This warranty covers defects in material and workmanship under normal use providing that:
the equipment has not been accidentally or intentionally damaged,
a.
altered or misused.
b.
the equipment is properly installed, adjusted, operated and maintained in accordance with national and local codes and in accordance with the installation instructions and operations manual provided with this product.
c.
the warranty serial number a xed to the appliance by Garland has not been defaced, obliterated or removed.
d. an acceptable report for any claim under this warranty is supplied to
Garland.
Garland recommends a Preventive Maintenance Program which is essential to extend the life of equipment.
During the warranty period, Garland shall repair or, at Garland’s option, replace parts determined by Garland to be defective in material or workmanship, and with respect to services, shall re-perform any defective portion of said services.
The foregoing shall be the sole obligation of Garland under this Limited Warranty with respect to the equipment, products and services. With respect to equipment, materials, parts and accessories manufactured by others, Garland’s sole obligation shall be to use reasonable e orts to obtain the full bene t of the manufacturers’ warranties. Garland shall have no liability, whether in contract, tort, negligence, or otherwise, with respect to non­Garland manufactured products.
WHO IS COVERED
This Limited Warranty is available only to the original purchaser of the product and is not transferable.
EXCLUSIONS FROM COVERAGE
Repair or replacement of parts required because of misuse, improper care or storage, negligence, alteration, accident, use of incompatible supplies or lack of speci ed maintenance shall be excluded.
• Do not remove any permanently a xed labels,warnings or data plates from the appliance as this may invalidate the Garland warranty.
• Normal maintenance items, including but not limited to, te on sheets, gaskets, O-rings, seals, interior and exterior  nishes, lubrication, broken glass, etc.
• Failures caused by erratic voltages or gas supplies.
• Travel costs beyond 100 miles in the USA and 150 km in Canada, or two (2) hours, travel other than overland, overtime, holiday charges, and any special arrangements.
• Improper or unauthorized repair.
Changes in adjustment and calibration after ninety (90) days from equipment
• installation date.
This Limited Warranty will not apply to any parts subject to damage
• beyond the control of Garland, or to equipment which has been subject to alteration, misuse or improper installation, accidents, damage in shipment,  re,  oods, power changes, other hazards or acts of God that are beyond the control of Garland.
• This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by Garland when such products or commercial equipment is installed or used in a residential or non-commercial application. Installations not within the applicable building or  re codes render this Limited Warranty and any responsibility or obligations associated therein null and void. This includes any damage, costs or legal actions resulting from the installation of any Garland manufactured commercial cooking or warming equipment in a non-commercial application or installation, where the equipment is being used for applications other than those approved for by Garland.
With respect to equipment, materials, parts and accessories manufactured
• by others, Garland’s sole obligation shall be to use reasonable e orts to obtain the full bene t of the manufacturers’ warranties. Garland shall have no liability, whether in contract, tort, negligence, or otherwise, with respect to non-Garland manufactured products.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims based on failure of, or defect in, products or services sold hereunder, whether the failure or defect arises before or during the warranty period, and whether a claim, however instituted, is based on contract, indemnity, warranty, tort (including negligence), strict liability, implied by statute, common-law or otherwise. Garland, its servants and agents shall not be liable for any claims for personal injuries or consequential damages or loss, howsoever caused. Upon the expiration of the warranty period, all such liability shall terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, IMPLIED OR STATUTORY. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE SHALL APPLY. GARLAND DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.
REMEDIES
The liability of Garland for breach of any warranty obligation hereunder is limited to: (i) the repair or replacement of the equipment on which the liability is based, or with respect to services, re-performance of the services; or (ii) at Garland’s option, the refund of the amount paid for said equipment or services.
Any breach by Garland with respect to any item or unit of equipment or services shall be deemed a breach with respect to that item or unit or service only.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
Immediately advise the Dealer or Garland Factory Authorized Service
• Agency of the equipment serial number and the nature of the problem. For a list of authorized service agents, please refer to the Garland web site at www.garland-group.com
• Verify the problem is a factory responsibility. Improper installation, gas adjustments or misuse of equipment are not covered under this Limited Warranty.
Cooperate with the Service Agency so that warranty service may be
• completed during normal working hours.
Submit su cient documentation on a timely manner for reimbursement.
GOVERNING LAW
For equipment, products and services sold in Canada this Limited Warranty shall be governed by the laws of the province of Ontario, Canada; otherwise this Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their con icts of law principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.
Garland Commercial Ranges Ltd.
1177 Kamato Road, Mississauga,
Ontario, Canada L4W 1X4
Part # 4602161 Rev. 0 (May 13/16)
Part #: GAR_IOM_ 4532522 Rev 08—6/17 11
General Information Section 1
2 3
1
7
6
4
14
or
4
5
9
12
11
16
13
10
15
8
Main Features and Components
1. On/Off Power Switch.
2. easyToUCH™ Touch sensitive controls for easy operation.
3. Green Push Button.
press to start cook.
press and hold to abort.
4. Grease Buckets.
with straight sides to save space.
with flared sides to accommodate optional tool holders.
5. USB Ports - for easyToUCH.
6. Incoming gas manifold (gas models only).
7. Main gas shut off (gas models only). Supply with optional flexible hose connection assembly.
8. Main Electric Power Cables and Plugs.
9. Restraining device assembly (gas models only)
10. Platen - providing double-side cooking. Each platen can be controlled separately.
11. Grill Plate - cooking surface with three (3) Independently controlled heaters per cook zones.
12. Front Casters - height adjustable swivel casters, with brakes and swivel lock pins.
13. Rear Casters - height adjustable swivel casters and swivel lock pins (without brakes).
14. Release Material Sheet - non-stick surface for case of operation and cleaning.
15. Circuit Breaker(s)
16. Rating Plate location. - Important information such as the unit’s model number, serial number, and electrical specifications can be found on the serial plate. Note: Serial number also can be found in the control in the “Diagnostic Menu” in the “Revision” screen.
12 Part #: GAR_IOM_ 4532522 Rev 08—6/17
Section 1 General Information
Items included with the purchase of your new grill from manufacturer:
1. Each 1 platen gas & electric grill includes the following items;
1 PLATEN
Part # Description Qty
4527294 Release Material Sheet Clips 3 4600722 Release Material Sheet Hanger 1 4600866 Release Material Sheet (box) 1 4600207 Grease Drawer Slide LT - GM 1 4600208 Grease Drawer Slide RT - GM 1 1838701 Platen Levelling Tool 1 4532089 Service Wrench 1 4601665 Garland Grill Start Up Form 1 4532522 Installation Operation Manual 1
4601358 Grease Buckets - right side straight 1 4601357 Grease Buckets - left side straight 1
OR
4601443 Grease Buckets - right side  ared 1 4601442 Grease Buckets - left side  ared 1
NOTE: Quantity may vary according to the model.
2. Each 2 platen gas & electric grill includes the following items;
2 PLATEN
Part # Description Qty
4527294 Release Material Sheet Clips 6 4600722 Release Material Sheet Hanger 2 4600866 Release Material Sheet (box) 1 4600207 Grease Drawer Slide LT - GM 1 4600208 Grease Drawer Slide RT - GM 1 1838701 Platen Levelling Tool 1 4532089 Service Wrench 1 4601665 Garland Grill Start Up Form 1 4532522 Installation Operation Manual 1
4601358 Grease Buckets - right side straight 1 4601357 Grease Buckets - left side straight 1
OR
4601443 Grease Buckets - right side  ared 1 4601442 Grease Buckets - left side  ared 1
NOTE: Quantity may vary according to the model.
3. One Grill 3 platen gas & electric included the following list, except countries mentioned
3 PLATEN
Part # Description Qty
4527294 Release Material Sheet Clips 9 4600722 Release Material Sheet Hanger 3 4600866 Release Material Sheet (box) 1 4600207 Grease Drawer Slide LT - GM 1 4600208 Grease Drawer Slide RT - GM 1 1838701 Platen Levelling Tool 1 4532089 Service Wrench 1 4601665 Garland Grill Start Up Form 1 4532522 Installation Operation Manual 1
4601358 Grease Buckets - right side straight 1 4601357 Grease Buckets - left side straight 1
OR
4601443 Grease Buckets - right side  ared 1 4601442 Grease Buckets - left side  ared 1
NOTE: Quantity may vary according to the model.
Items NOT INCLUDED from the manufacturer:
1. Any electrical cords needed for application (optional).
2. Flexible gas hoses with shut o valve and restrain cable kit (gas models only) - (optional).
3. Tool holder for spatula, scraper and wiper that integrate with  ared grease buckets (optional).
THE FOLLOWING INSTALLATION PROCEDURE CAN BE PERFORMED BY:
A factory authorized service center
An installation person approved by Garland.
A licensed installer contracted by purchaser of grill. Contact local Garland Factory Authorized Service Center for more details.
CAUTION:
PRIOR TO INSTALLATION, CHECK THE ELECTRICAL SUPPLY TO ENSURE INPUT VOLTAGE AND PHASE MATCH THE EQUIPMENT VOLTAGE RATING AND PHASE. MANY LOCAL CODES EXIST, IT IS THE RESPONSIBILITY OF THE OWNER/
INSTALLER TO COMPLY WITH THESE CODES.
CAUTION FOR GAS GRILLS:
PRIOR TO INSTALLATION, CHECK THAT THE GAS TYPE AVAILABLE MATCHES THE GAS TYPE LISTED ON THE RATING PLATE. MANY LOCAL CODES EXIST, IT IS THE RESPONSIBILITY OF THE OWNER/INSTALLER TO COMPLY WITH THESE CODES.
Part #: GAR_IOM_ 4532522 Rev 08—6/17 13
General Information Section 1
3 Platen Dimensions Specification
Dimensions: model: XP(E/G)36
PLATEN WIDTH
OVERALL
DEPTH
34.503in
876mm
11.500in
292mm
31.512in
*
800mm
GRILL PLATE
WIDTH
35.750in
*NARROWEST DIMENSION FOR ENTRY THROUGH STANDARD 32" DOORWAY
WITH REMOVAL OF CONTROL PANEL, TOWEL BAR AND GAS FLUE BOX
908mm
PLATEN LENGTH
20.000in
508mm
GRILL PLATE
DEPTH
22.000in
559mm
229mm
9.000in
6.250in
159mm
5.625in
143mm
.750in
19mm
SHOWN WITH LEFT PLATEN REMOVED
COOK ZONE
WIDTH
11.250in
286mm
GREASE DRAWER
COOK ZONE
DEPTH
19.750in
502mm
GREASE DRAWER
LENGTH
31.437in
798mm
WIDTH
1.746in
44mm
OVERALL
WIDTH
2.008in
51mm
32.913in
836mm
21.188in
538mm
GAS
39.663in
GAS
1.833in
47mm
23.672in 601mm
1007mm
36.979in
939mm
35.406in
899mm
GRILL PLATE TO
GREASE DRAWER
SIDE SPLASH
6.497in
165mm
GREASE DRAWER
DEPTH
7.375in
187mm
BURNER VIEW
HOLES (x3)
RESTRAINT CABLE
ANCHOR
3/4" DORMONT QUICK
CONNECT MALE FITTING
ELECTRICAL & RESTRAINT
CABLE ANCHOR
58.797in
1493mm
MAX.
COOK HEIGHT
2.125in
54mm
WORK HEIGHT
MAX.
35.563in
903mm
WORK HEIGHT
MIN.
29.875in
759mm
MAX.
20.677in
MAX.
525mm
42°
SHOWN WITH GREASE DRAWERS REMOVED
MIN. FLOOR CLEARANCE
3.140in
80mm
MAX. FLOOR
CLEARANCE
8.828in
224mm
Model Height* Width** Depth
XP(E/G)36
32 in 812 mm 36 in 610 mm 34.5 in
GAS FLUE BOX
2.125in
54mm
RESTRAINT CABLE
ANCHOR
GAS
28.353in
720mm
ELECTRICAL
9.197in
234mm
CASTER HEIGHT
MIN.
5.996in
152mm
CASTER HEIGHT
MAX.
11.684in
297mm
876 mm
31.049in
789mm
* Height not including caster ** Without grease buckets.
14 Part #: GAR_IOM_ 4532522 Rev 08—6/17
Section 1 General Information
2 Platen Dimensions Specification
Dimensions: model: XP(E/G)24
PLATEN WIDTH
11.500in
292mm
SHOWN WITH LEFT PLATEN REMOVED
OVERALL
DEPTH
34.503in
876mm
2.008in
51mm
31.512in
800mm
GAS
1.833in
47mm
COOK ZONE
DEPTH
19.750in
502mm
GREASE DRAWER
WIDTH
1.746in
44mm
GREASE DRAWER
LENGTH
31.437in
798mm
GAS FLUE BOX
2.125in
54mm
RESTRAINT CABLE
GAS
28.353in
720mm
ELECTRICAL
9.197in
234mm
ANCHOR
31.049in
789mm
5.625in
9.000in
229mm
6.250in
159mm
.750in 19mm
58.797in
1493mm
143mm
MAX.
COOK HEIGHT
2.125in
54mm
WORK HEIGHT
MAX.
35.563in
903mm
COOK ZONE
WIDTH
11.250in
286mm
WORK HEIGHT
MIN.
29.875in
759mm
MAX.
20.677in
MAX.
525mm
42°
SHOWN WITH GREASE DRAWERS REMOVED
GRILL PLATE
DEPTH
22.000in
559mm
GRILL PLATE
WIDTH
23.750in
603mm
OVERALL
WIDTH
27.663in
703mm
24.979in
634mm
PLATEN
LENGTH
20.000in
508mm
GRILL PLATE TO
GREASE DRAWER
SIDE SPLASH
6.497in
165mm
GREASE DRAWER
DEPTH
7.375in
187mm
BURNER VIEW
HOLES (x2)
GAS
9.219in
234mm
ELECTRICAL & RESTRAINT
CABLE ANCHOR
11.734in 298mm
23.406in
595mm
RESTRAINT CABLE
ANCHOR
3/4" DORMONT QUICK
CONNECT MALE FITTING
MIN. FLOOR
CLEARANCE
3.140in
80mm
MAX. FLOOR CLEARANCE
8.828in
224mm
CASTER HEIGHT
MIN.
5.996in
152mm
CASTER HEIGHT
MAX.
11.684in
297mm
Model Height* Width** Depth
XP(E/G)24
* Height not including caster ** Without grease buckets.
32 in 812 mm 24 in 610 mm 34.5 in
876 mm
Part #: GAR_IOM_ 4532522 Rev 08—6/17 15
General Information Section 1
1 Platen Dimensions Specification
Dimensions: model: XP(E/G)12
PLATEN WIDTH
11.500in
OVERALL
DEPTH
36.628in
930mm
31.512in
800mm
292mm
GRILL PLATE
DEPTH
22.000in
559mm
PLATEN
LENGTH
20.000in
508mm
GRILL PLATE
WIDTH
11.750in
298mm
9.000in
229mm
6.250in
159mm
SHOWN WITH PLATEN REMOVED
5.625in
143mm
.750in
19mm
COOK ZONE
WIDTH
11.250in
286mm
COOK ZONE
DEPTH
19.750in
502mm
GREASE DRAWER
WIDTH
1.746in
44mm
GREASE DRAWER
LENGTH
31.437in
798mm
OVERALL
WIDTH
1.842in
47mm
GAS
1.660in
42mm
ANTI-TIP LEGS
.250in
TYP
6mm
GAS
6.853in
174mm
15.663in
398mm
12.979in
330mm
13.706in
348mm
BURNER VIEW
1/2" DORMONT QUICK
CONNECT MALE FITTING
GRILL PLATE TO
GREASE DRAWER
SIDE SPLASH
6.497in
165mm
GREASE DRAWER
DEPTH
7.375in
187mm
HOLE
1.284in
33mm
RESTRAINT CABLE
ANCHOR
58.797in
1493mm
WORK HEIGHT
COOK HEIGHT
MAX.
35.563in
903mm
MAX.
2.125in
54mm
WORK HEIGHT
MIN.
29.875in
759mm
MAX.
20.677in
MAX.
525mm
42°
SHOWN WITH GREASE DRAWERS REMOVED
MIN. FLOOR CLEARANCE
2.021in
51mm
MAX. FLOOR
CLEARANCE
7.709in
196mm
Model Height* Width** Depth
XP(E/G)12
32 in 812 mm 12 in 305 mm 34.5 in
GAS FLUE BOX
2.125in
GAS
28.945in
735mm
ELECTRICAL
9.197in
234mm
CASTER HEIGHT
MIN.
5.996in
152mm
CASTER HEIGHT
MAX.
11.684in
297mm
876 mm
54mm
* Height not including caster ** Without grease buckets.
16 Part #: GAR_IOM_ 4532522 Rev 08—6/17
Section 1 General Information
Electrical Input Specification - WYE (Electric models)
Current (A) Power Current (A) Power Current (A) Power
220/380V, 3N (WYE), 50/60Hz 230/400V, 3N (WYE), 50/60Hz 240/415V, 3N (WYE), 50/60Hz
L1 L2 L3 (kW) L1 L2 L3 (kW) L1 L2 L3 (kW)
Model #
XPE-12 12.6 15.5 13.9 7.9 11.8 15.3 13.9 8.0 11.8 15.0 13.9 8.0
XPE-12 0L/R 0.0 15.5 13.9 5.2 0.0 15.3 13.9 5.3 0.0 15.0 13.9 5.3
XPE-24 1 INPUT 24.7 24.9 26.9 15.8 23.1 23.9 26.2 15.9 22.6 22.9 25.7 15.9
Part #: GAR_IOM_ 4532522 Rev 08—6/17 17
XPE-24 0L/R 1 INPUT 24.7 13.8 15.7 10.5 23.1 13.8 15.5 10.6 22.6 13.8 15.2 10.6
XPE-24 1L 1 INPUT 24.7 13.8 26.9 13.1 23.1 13.8 26.2 13.3 22.6 13.8 25.7 13.2
XPE-24 1R 1 INPUT 24.7 24.9 15.7 13.1 23.1 23.9 15.5 13.3 22.6 22.9 15.2 13.2
XPE-36 1 INPUT 36.8 36.8 37.1 23.7 34.9 34.9 35.2 23.9 33.6 33.6 33.9 23.9
XPE-36 2 INPUT CORD 1 15.5 13.8 12.6 7.9 15.3 13.8 11.8 7.9 15.0 13.8 11.8 7.9
XPE-36 2 INPUT CORD 2 24.9 26.7 25.0 15.8 23.9 26.0 23.4 15.9 22.9 25.5 22.9 15.9
XPE-36 0L/R 1 INPUT 24.7 24.7 25.0 15.7 23.1 23.1 23.4 15.9 22.6 22.6 22.9 15.8
XPE-36 0L/R 2 INPUT CORD 1 15.5 13.8 0.0 5.2 15.3 13.8 0.0 5.3 15.0 13.8 0.0 5.3
XPE-36 0L/R 2 INPUT CORD 2 13.8 15.5 25.0 10.5 13.8 15.3 23.4 10.6 13.8 15.0 22.9 10.6
XPE-36 1L 1 INPUT 24.7 24.7 37.1 18.4 23.1 23.1 35.2 18.5 22.6 22.6 33.9 18.5
XPE-36 1L 2 INPUT CORD 1 15.5 13.8 12.6 7.9 15.3 13.8 11.8 7.9 15.0 13.8 11.8 7.9
XPE-36 1L 2 INPUT CORD 2 13.8 15.5 25.0 10.5 13.8 15.3 23.4 10.6 13.8 15.0 22.9 10.6
XPE-36 1R 1 INPUT 24.7 36.8 25.0 18.4 23.1 34.9 23.4 18.5 22.6 33.6 22.9 18.5
XPE-36 1R 2 INPUT CORD 1 15.5 13.8 0.0 5.2 15.3 13.8 0.0 5.3 15.0 13.8 0.0 5.3
XPE-36 1R 2 INPUT CORD 2 13.8 26.7 25.0 13.2 13.8 26.0 23.4 13.3 13.8 25.5 22.9 13.3
XPE-36 2L 1 INPUT 36.8 24.7 37.1 21.0 34.9 23.1 35.2 21.2 33.6 22.6 33.9 21.2
XPE-36 2L 2 INPUT CORD 1 15.5 13.8 12.6 7.9 15.3 13.8 11.8 7.9 15.0 13.8 11.8 7.9
XPE-36 2L 2 INPUT CORD 2 24.9 15.5 25.0 13.2 23.9 15.3 23.4 13.3 22.9 15.0 22.9 13.3
XPE-36 2R 1 INPUT 36.8 36.8 25.0 21.0 34.9 34.9 23.4 21.2 33.6 33.6 22.9 21.2
XPE-36 2R 2 INPUT CORD 1 15.5 13.8 0.0 5.2 15.3 13.8 0.0 5.3 15.0 13.8 0.0 5.3
XPE-36 2R 2 INPUT CORD 2 24.9 26.7 25.0 15.8 23.9 26.0 23.4 16.0 22.9 25.5 22.9 15.9
General Information Section 1
Electrical Input Specification - DELTA (Electric models)
Current (A) Power Current (A) Power
200V, 3L (DELTA), 50/60Hz 208V,3L (DELTA), 50/60Hz
L1 L2 L3 (kW) L1 L2 L3 (kW)
XPE 12 24.1 25.9 25.2 8.1 23.7 25.4 24.8 8.2
Model #
XPE 12 0L/R 13.9 16.9 25.2 5.4 14.0 16.6 24.8 5.4
XPE-24 1 INPUT 48.4 48.4 48.4 16.1 47.4 47.3 47.3 16.3
XPE-24 0L/R 1 INPUT 48.4 28.2 28.2 10.7 47.4 27.6 27.6 10.9
XPE-24 2 INPUT CORD 1 25.1 25.8 24.1 8.0 24.7 25.3 23.7 8.1
XPE-24 2 INPUT CORD 2 25.1 24.3 26.0 8.1 24.7 23.9 25.5 8.2
XPE-24 0L/R 2 INPUT CORD 1 25.1 16.8 13.9 5.3 24.7 16.5 14.0 5.4
18 Part #: GAR_IOM_ 4532522 Rev 08—6/17
XPE-24 0L/R 2 INPUT CORD 2 25.1 14.1 17.0 5.4 24.7 14.2 16.7 5.5
XPE-24 1L 1 INPUT 48.4 36.9 36.9 13.4 47.4 36.1 36.1 13.6
XPE-24 1L 2 INPUT CORD 1 25.1 25.8 24.1 8.0 24.7 25.3 23.7 8.1
XPE-24 1L 2 INPUT CORD 2 25.1 14.1 17.0 5.4 24.7 14.2 16.7 5.5
XPE-24 1R 1 INPUT 48.4 36.9 36.9 13.4 47.4 36.1 36.1 13.6
XPE-24 1R 2 INPUT CORD 1 25.1 16.8 13.9 5.3 24.7 16.5 14.0 5.4
XPE-24 1R 2 INPUT CORD 2 25.1 24.3 26.0 8.1 24.7 23.9 25.5 8.2
XPE-36 2 INPUT CORD 1 25.8 25.1 24.1 8.0 25.3 24.7 23.7 8.1
XPE-36 2 INPUT CORD 2 48.4 48.4 48.4 16.2 47.4 47.3 47.3 16.3
XPE-36 0L/R 2 INPUT CORD 1 16.8 13.9 25.1 5.3 16.5 14.0 24.6 5.4
XPE-36 0L/R 2 INPUT CORD 2 48.4 28.2 28.2 10.8 47.4 27.6 27.6 10.9
XPE-36 1L 2 INPUT CORD 1 25.8 25.1 24.1 8.0 25.3 24.7 23.7 8.1
XPE-36 1L 2 INPUT CORD 2 48.4 28.2 28.2 10.8 47.4 27.6 27.6 10.8
XPE-36 1R 2 INPUT CORD 1 25.1 16.8 13.9 5.3 24.7 16.5 14.0 5.4
XPE-36 1R 2 INPUT CORD 2 48.4 36.9 36.9 8.2 47.4 36.1 36.1 13.5
XPE-36 2L 2 INPUT CORD 1 25.8 25.1 24.1 8.0 25.3 24.7 23.7 8.1
XPE-36 2L 2 INPUT CORD 2 48.4 36.9 36.9 13.5 47.4 36.1 36.1 13.5
XPE-36 2R 2 INPUT CORD 1 25.1 16.8 13.9 5.3 24.7 16.5 14.0 5.4
XPE-36 2R 2 INPUTCORD 2 48.4 48.4 48.4 16.2 47.4 47.3 47.3 16.3
Section 1 General Information
Electrical Input Specification - DELTA (Electric models), continuation
Current (A) Power Current (A) Power Current (A) Power
220V, 3L (DELTA), 50/60Hz 230V,3L (DELTA), 50/60Hz 240V, 3L (DELTA), 50/60Hz
L1 L2 L3 (kW) L1 L2 L3 (kW) L1 L2 L3 (kW)
XPE 12 22.0 23.7 22.9 7.9 21.2 23.0 22.0 8.0 20.7 22.6 21.6 8.0
Model #
XPE 12 0L/R 13.8 15.6 22.9 5.3 13.8 15.4 22.0 5.3 13.8 15.1 21.6 5.3
XPE-24 1 INPUT 42.7 43.0 43.0 15.8 40.1 40.6 40.6 16.0 39.1 39.5 39.5 16.0
XPE-24 0L/R 1 INPUT 42.7 24.9 24.9 10.5 40.1 23.3 23.3 10.6 39.1 22.8 22.8 10.6
XPE-24 2 INPUT CORD 1 22.8 23.6 22.0 7.9 21.9 22.9 21.2 7.9 21.5 22.5 20.7 7.9
XPE-24 2 INPUT CORD 2 22.8 22.2 23.8 7.9 21.9 21.4 23.1 8.0 21.5 20.9 22.7 8.0
XPE-24 0L/R 2 INPUT CORD 1 22.8 15.5 13.8 5.2 21.9 15.3 13.8 5.3 21.5 15.0 13.8 5.3
Part #: GAR_IOM_ 4532522 Rev 08—6/17 19
XPE-24 0L/R 2 INPUT CORD 2 22.8 14.0 15.7 5.2 21.9 14.0 15.5 5.4 21.5 14.0 15.2 5.3
XPE-24 1L 1 INPUT 42.7 32.8 32.8 13.1 40.1 30.9 30.9 13.3 39.1 30.0 30.0 13.3
XPE-24 1L 2 INPUT CORD 1 22.8 23.6 22.0 7.9 21.9 22.9 21.2 7.9 21.5 22.5 20.7 7.9
XPE-24 1L 2 INPUT CORD 2 22.8 14.0 15.7 5.2 21.9 14.0 15.5 5.4 21.5 14.0 15.2 5.3
XPE-24 1R 1 INPUT 42.7 32.8 32.8 13.1 40.1 30.9 30.9 13.3 39.1 30.0 30.0 13.3
XPE-24 1R 2 INPUT CORD 1 22.8 15.5 13.8 5.2 21.9 15.3 13.8 5.3 21.5 15.0 13.8 5.3
XPE-24 1R 2 INPUT CORD 2 22.8 22.2 23.8 7.9 21.9 21.4 23.1 8.0 21.5 20.9 22.7 8.0
XPE-36 2 INPUT CORD 1 23.6 22.8 22.0 7.9 22.9 21.9 21.2 8.0 22.5 21.5 20.7 7.9
XPE-36 2 INPUT CORD 2 42.7 43.0 43.0 15.8 40.1 40.6 40.6 16.0 39.1 39.5 39.5 16.0
XPE-36 0L/R 2 INPUT CORD 1 15.5 13.8 22.8 5.2 15.3 13.8 21.9 5.3 15.0 13.8 21.5 5.3
XPE-36 0L/R 2 INPUT CORD 2 42.7 24.9 24.9 10.5 40.1 23.3 23.3 10.6 39.1 22.8 22.8 10.6
XPE-36 1L 2 INPUT CORD 1 23.6 22.8 22.0 7.9 22.9 21.9 21.2 8.0 22.5 21.5 20.7 7.9
XPE-36 1L 2 INPUT CORD 2 42.7 24.9 24.9 10.4 40.1 23.3 23.3 10.5 39.1 22.8 22.8 10.5
XPE-36 1R 2 INPUT CORD 1 22.8 15.5 13.8 5.2 21.9 15.3 13.8 5.3 21.5 15.0 13.8 5.3
XPE-36 1R 2 INPUT CORD 2 42.7 32.8 32.8 13.1 40.1 30.9 30.9 13.2 39.1 30.0 30.0 13.2
XPE-36 2L 2 INPUT CORD 1 23.6 22.8 22.0 7.9 22.9 21.9 21.2 8.0 22.5 21.5 20.7 7.9
XPE-36 2L 2 INPUT CORD 2 42.7 32.8 32.8 13.1 40.1 30.9 30.9 13.2 39.1 30.0 30.0 13.2
XPE-36 2R 2 INPUT CORD 1 22.8 15.5 13.8 5.2 21.9 15.3 13.8 5.3 21.5 15.0 13.8 5.3
XPE-36 2R 2 INPUTCORD 2 42.7 43.0 43.0 15.8 40.1 40.6 40.6 16.0 39.1 39.5 39.5 16.0
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