Garland RTCS GME36-I14C, Master Series, RTCS GME36-I20C Installation, Operation And Maintenance Manual

Master Series Electric Induction Range

Induction Quad Cook-Top with Convection Oven Base

Installation, Operation and Maintenance Manual

models

GME36-I14C
GME36-I20C

Original Instructions

Part Number 4533030 Rev 1 07/20177

READ THIS MANUAL

Warning

n

Read this manual thoroughly before installing,
operating, or performing maintenance on the
equipment. Failure to follow instructions in this manual
can cause property damage, injury or death.

This manual must always be available for reference at
the place of operation.

This manual is intended for kitchen consultants, cabinet
designers, fabricators, installers, owners and operators of
our appliances.

Owners, consultants, fabricators and designers:

In order for the appliance to function safely and
normally, you must read and understand all specific
and critical requirements (such as location, ventilation,
clearance) when designing the location and/or the
cabinet for the appliance.

Installers, operators and staff:

For your safety and safety of the others, you must
observe all safety instructions during installation,
operation and maintenance of the equipment.

Should you require technical assistance, call your factory
authorized service agent or distributor. Always have your
model and serial number available when you call.

Your Factory Authorized Service Company and Contact
Information

ABOUT THIS MANUAL

Throughout this manual, the induction appliance model
indicated on the cover page is referred to as appliance,
induction appliance or equipment.

A period (.) is used in this manual as the decimal separator.

Original measurements are in imperial. Measurements in

Original measurements are in metrics. Measurements in
metrics are provided for reference.

imperial are provided for reference.

Not ALL models, options and accessories are available in
all geographical regions. Please consult your equipment
supplier for the availability of the specific products in your
region.

WARRANTY

INSPECT THE SHIPMENT

Please visit our website at www.garland-group.com to

Thoroughly inspect the equipment upon delivery.
review or download a copy of the Warranty Statement.

Immediately report to the delivery carrier, any damage that
occurred during transportation and request for a written
inspection report from a claim inspector.

Your shipment might include small packages of fasteners
or silicone strips for installation. Keep all packages.

KEEP THE PACKING SLIP

The packing slip attached to the shipment contains
detailed information on all components. Keep the packing
slip for reference.

Your Equipment Supplier and Contact Information

Model Number

Serial Number

Date of Installation

Safety Notices

Safety Notices

DEFINITIONS

DANGER

Indicates a hazardous situation that, if not avoided, will
result in death or serious injury. This applies to the most
extreme situations.

Warning

n

Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.

Caution

,

Indicates a hazardous situation that, if not avoided,
could result in minor or moderate injury.

Notice

Indicates information considered important, and is used
to address practices not related to physical injury. For
example, messages relating to property damage.

NOTE: Indicates useful, extra information about the
procedure you are performing.

Reference: ANZI Z535.6-2011

SAFETY SYMBOLS AND WARNINGS ON THE APPLIANCE

This symbol alerts you to a hazardous situation
that WILL or COULD cause serious bodily harm
or death. Be alert and implement relevant safety
precautions.

DANGER - HIGH VOLTAGE

This dangerous voltage warning symbol
indicates a risk of electric shock and hazards
from dangerous voltage.

Electromagnetic Field

Warning

RISK OF FIRE OR ELECTRIC SHOCK! DO NOT OPEN!

To reduce the risk of fire or electric shock, do not remove or

open cover. No user-serviceable parts inside.

Refer servicing to qualified personnel.

DISCLAIMERS

DANGER

Disregarding any safety instructions may cause harm
to people, the surroundings, and the equipment. The
manufacturer and/or authorized representative are not
responsible for any damages or personal injury caused
by failure to observe any safety instructions. Risks
involved when disregarding safety instructions include,
but not limiting to:

• Death or injury caused by electric shock.

• Burn injury caused by contacting hot cooking surface,
cookware, or oil and grease.

• Damage to the equipment caused by using
unsuitable cookware.

DANGER

Do not install or operate equipment and/or accessories
that have been misused, abused, neglected, damaged,
or altered from that of original manufactured
specifications.

DANGER

Contact the manufacturer if you intend to make any
changes on the equipment. For safety reasons, always
use genuine parts and accessories approved by the
manufacturer or authorized representative. Refer to the
warranty documents for your equipment.

DANGER

Owners and operators are cautioned that maintenance
and repairs must be performed by an authorized service
agent using only genuine replacement parts. The
manufacturer will have no obligation with respect to any
product that has been improperly installed, adjusted,
operated or not maintained in accordance with national
and local codes and/or installation instructions provided
with the product or any product that has its serial
number defaced, obliterated or removed, and/or which
has been modified or repaired using unauthorized parts
or by unauthorized service agents.

DANGER

Improper installation, adjustment, alteration, service,
or maintenance of this appliance or installation of
a damaged appliance can result in DEATH, INJURY,
EQUIPMENT DAMAGE, and void the warranty.

Part Number 4533030 Rev 1 07/2017 3

DANGER

All utility connections and fixtures must be maintained
in accordance with local and national codes.

Safety Notices

Warning

n

Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
Never use flammable oil soaked cloths or combustible
cleaning solutions for cleaning.

Warning

n

This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning
use of the appliance by a person responsible for their
safety. Do not allow children to play with this appliance.

Warning

n

This product contains chemicals known to the State
of California to cause cancer and/or birth defects or
other reproductive harm. Operation, installation, and
servicing of this product could expose you to airborne
particles of glass-wool or ceramic fibers, crystalline
silica, and/or carbon monoxide. Inhalation of airborne
particles of glass-wool or ceramic fibers is known to the
State of California to cause cancer. Inhalation of carbon
monoxide is known to the State of California to cause
birth defects or other reproductive harm.

Warning

n

Authorized Service Representatives are obligated to
follow industry standard safety procedures, including,
but not limited to, local/national regulations for
disconnection / lock out / tag out procedures for all
utilities including electric, gas, water and steam.

Notice

This appliance is not approved or authorized for home
or residential use, but is intended for commercial
applications only. The manufacturer and/or authorized
representative will not provide service, warranty,
maintenance or support of any kind other than in
commercial applications.

NOTE: Proper installation, care and maintenance are
essential for maximum performance and trouble-free
operation of your equipment. Visit our website
for manual updates, translations, or contact information
for service agents in your area.

CORRECT DISPOSAL OF THIS PRODUCT

This marking shown on the product
indicates that the product should not be
disposed as household waste or regular
commercial waste. Instead it shall be

handed over to the applicable collection
point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed correctly,
you will help prevent potential harm to the environment
or human health, which could otherwise be caused by
inappropriate waste handling of this product.

For more detailed information regarding recycling of the
product, please contact your local city office or your waste
disposal service.

DANGER

Induction appliances, sent for disposal, can be brought
back into operation and their use must be avoided.

NOTE: The appliance is built with common electrical,
electromechanical and electronic parts. No batteries are
used.

NOTE: The owner and operator are responsible for the
proper and safe disposal of the appliance.

Important

Additional Safety Notices are stated in the relevant
sections throughout the manual.

Notice

Routine adjustments and maintenance procedures
outlined in this manual are not covered by the warranty.

4 Part Number 4533030 Rev 1 07/2017

Safety Notices

Section 1
General Information

Section 2
Installation

Table of Contents

Definitions.................................................................................................................................................3

Safety symbols and Warnings on the Appliance ........................................................................3

Disclaimers ................................................................................................................................................3

Correct Disposal of This Product .......................................................................................................4

Description of Product .......................................................................................................7

Garland Induction ..................................................................................................................................7

Garland Convection Oven ...................................................................................................................7

Product Compliance ..............................................................................................................................7

Accessories ...............................................................................................................................................7

Serial Plate Location ..........................................................................................................8

Model Number ....................................................................................................................8

Serial Number .....................................................................................................................8

Main Features and Components .......................................................................................8

Section 3
Operation

Installation safety—Disclaimer .........................................................................................................9

Installation Safety—Clearance and Ventilation ...........................................................................9

Installation Safety—Electrical ............................................................................................................9

Personal Protection ............................................................................................................................10

Specifications ...................................................................................................................11

Dimensions ............................................................................................................................................ 11

Weights ................................................................................................................................................... 11

Operating Conditions ........................................................................................................................ 11

Installation Clearance ........................................................................................................................ 12

Electrical Specifications..................................................................................................................... 13

Installation Instructions ..................................................................................................13

Uncrating ................................................................................................................................................ 13

Legs .......................................................................................................................................................... 13

Casters ..................................................................................................................................................... 13

Location .................................................................................................................................................. 14

Ventilation .............................................................................................................................................. 14

Electrical Connection ......................................................................................................................... 14

Commissioning .................................................................................................................15

Function Test ..................................................................................................................... 16

IMPORTANT: Air Management System ................................................................... 16

Induction Cook-Top Function Test ................................................................................................ 16

Oven Function Test ............................................................................................................................. 16

Controls .............................................................................................................................19

Working with Induction Equipment ...............................................................................21

5

Part Number 4533030 Rev 1 07/2017

Operation Safety—Disclaimer ........................................................................................................ 17

Operation Safety—Personal Protection ...................................................................................... 17

Important Rules—Operation and Maintenance ...................................................................... 21

Section 4
Maintenance

Section 5
Troubleshooting

Table of Contents (continued)

Proper Induction Cookware ............................................................................................22

Condition ...............................................................................................................................................22

Material ................................................................................................................................................... 22

BOIL TEST ................................................................................................................................................ 22

Size of Pan .............................................................................................................................................. 23

Placing Pan On A Cook Zone ...........................................................................................23

Automatic Pan Detection, No Pan No Heat ....................................................................24

When Appliance Is Idle.....................................................................................................24

Working with Convection Oven ......................................................................................25

Oven Motor ........................................................................................................................................... 25

Load Size and Pans .............................................................................................................................25

Temperature Guidelines ................................................................................................................... 25

Best Practice .......................................................................................................................................... 25

Maintenance Safety—Disclaimer .................................................................................................. 26

Dangerous Electrical Voltage .......................................................................................................... 26

Maintenance Safety—Cleaning ..................................................................................................... 26

Personal Protection ............................................................................................................................27

Daily Cleaning and Maintenance ....................................................................................28

Glass Cleaning ...................................................................................................................................... 28

Visual Inspection of Silicone Seal .................................................................................................. 28

Stainless Steel ...................................................................................................................................... 28

Oven ......................................................................................................................................................... 28

Control knobs ....................................................................................................................................... 28

Weekly Cleaning and Maintenance ................................................................................29

Oven ......................................................................................................................................................... 29

Air Intake Filter ..................................................................................................................................... 29

Yearly Maintenance .......................................................................................................... 29

Dangerous Electrical Voltage .......................................................................................................... 30

When problem occurs ......................................................................................................30

Incident Record .................................................................................................................................... 30

Air System Troubleshooting ............................................................................................31

Convection Oven Troubleshooting .................................................................................31

Induction Cook-Top Troubleshooting ............................................................................ 32

Common Problems ............................................................................................................................. 32

Symptoms .............................................................................................................................................. 32

Boil Test for Induction Cookware ................................................................................................... 32

Troubleshooting Without Error Code / Flash Code ........................................................33

Troubleshooting — Error Code / Flash Code ............................................................................ 34

Incident Record ................................................................................................................35

Incident Record ................................................................................................................35

6 Part Number 4533030 Rev 1 07/2017

Section 1

General Information

Description of Product

ALL IN ONE, the Garland Master Series Induction Range is
engineered to incorporate Garland Induction with Garland’s
Convection Oven. Garland’s Induction cook tops with Boil
Dry Protection and Automatic Pan Detection cook faster
and are energy efficient. The well-crafted convection oven
base is reliable, durable and functional.

GARLAND INDUCTION

The RTCS®/RTCSmp® Induction Technology monitors
continuously in realtime, the energy supply, temperature
of the cook zone, and the state of the components such as
the induction coil. This monitoring system ensures the most
efficient energy transfer, as well as maximizes safety:

• Safety functions such as Automatic Pan Detection and
Boil Dry Protection are therefore guaranteed.

• The appliance generates power only when a pan is in
contact with the cook zone surface.

• When a malfunction occurs, the integrated fault
diagnostic system reports the malfunction instantly.

Your induction appliance is versatile and suitable for many
applications throughout the day, such as cooking, warming
up, keeping warm, flambéing and roasting of food. All these
applications are possible because:

• Temperature control is instantaneous and precise.
Instant energy transmission from inverter coil to the
bottom of cookware, allows for fast startup time.

• High power is possible for braising application and
quick sauté.

• High power also means you can heat up a large
stockpot quickly (3.5kW coil or above).

NOTE: To guarantee the reliability and performance of the
appliance, you must use the recommended types and sizes
of pans with the appliance. See section 3 Operation.

GARLAND CONVECTION OVEN

• Oven cavity is stainless steel and fully insulated.

• Flat convection motor allows for flush mount at the
back.

• Backward inclined fan blade allows for efficient air flow
and quiet operation.

• Chrome plated, removable rack guides with one (1)
oven rack.

• Heat resistant, cool-to-the-touch oven door handle.

• Off-Cook-Cool, 3-position convection fan control.

PRODUCT COMPLIANCE

Full certification pending, CSA.

The GME36 series Induction Range complies with the
standards CSA 22.2 No. E60335– latest edition, the UL197 –
latest edition and the NSF#4 – latest edition. The installation
and connection of this appliance must comply with current
codes. In Canada – The Canadian Electrical Code Part 1 and
in the USA – The National Electrical Code.

EMC - FCC Part 18 Compliant *

Industry Canada Compliant ICES001 (CS1PR11)

Sanitary-NSF4

* WARNING FCC Notice: Part 18 This equipment has been
tested and found to comply with the limits for industrial
and commercial ISM equipment, pursuant to part 18 of the
FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
installation, operation and maintenance manual, may cause
harmful interference to radio communications. Operation
of these equipment in a residential area is likely to cause
harmful interference in which case the user will be required
to correct the interference at his/her own expense.

ACCESSORIES

Included with the appliance:

Description Part Number Quantity

Oven Rack
25-7/16” x 20” [646 x 508mm]
Air Filter

16.16” x 3.38” x 0.38”
[410 x 86 x 10mm]

Not included with the appliance:

Induction cooking equipment requires Induction Ready
pans to operate. Please consult your equipment supplier for
a list of our pan selection and prices.

4522409 1

4533038 1

Part Number 4533030 Rev 1 07/2017 7

General Information Section 1

Serial Plate Location

The serial plate specifies the model number, serial number,
and electrical specifications of the appliance.

See illustration below for location.

WARNING-RISK OF FIRE

MOD.

ITEM

C

US

R

R

NSF

S/N

3Ø

V

V

1Ø

GARLAND COMMERCIAL RANGES LTD.,

Hz

MAX

kW

kW A

MISSISSAUGA, ONT., CANADA MADE IN CANADA

A

3Ø

1Ø

CAUTION - ATTENTION:

USE SUPPLY WIRE SUITABLE FOR

!

EMPLOYEZ LE FIL APPROPRIÉ D'ALIMENTATION COMME INDIQUÉ

USE COPPER WIRE ONLY FOR
POWER SUPPLY CONNECTIONS

MIN
AWG

MIN
AWG

MINIMUM INSTALL CLEARANCE:

DISTANCE MINIMUM D'INSTALLATION:

NON-COMBUSTIBLE

COMBUSTIBLE

" "

SIDE/CÔTÉ

SIDE/CÔTÉ

°C

" "

REAR/ARRIÈRE REAR/ARRIÈRE

SUITABLE FOR COMBUSTIBLE FLOORS

POUR LES PLANCHERS COMBUSTIBLES

4527849 Rev. 2

Model Number

The model number is located on the serial plate. This
manual covers the following models:

GME36-I14C, GME36-I20C

READING THE MODEL NUMBER

Example:

1 G Garland Brand
2 M Master Series
3 E Electric Equipment
4 36 Width, 36” model
5 I Garland Induction Range Top
6 14, 20 Four (4) 3.5kW or 5kW Hobs
7 C Garland Convection Oven

G M E 36 - I 20 C

2

3 6 74 5

1

Serial Number

The serial number is located on the serial plate.

READING THE SERIAL NUMBER

Example:

1 Year of manufacture: 2015 (15), 2016 (16), ...
2 Month of manufacture: 01, 02, 03, 04, ...
3 Factory Code: Garland (1001)
4 5-Digit Sequential Number

16 04 1001 00289

2

1

3 4

Main Features and Components

1

2

5

4

3

7

6

10

8

Direction of airflow—fresh air.

Direction of airflow—hot exhaust air.

Garland Induction Range Top

1. 4x 3.5kW or 5.0kW RTCSmp Induction hobs

2. Ceran® glass 6mm thick

3. Induction operation control with indicator lamp.
Control switch has a 360o rotation, power levels from 1
to 12.

Garland Convection Oven

4. Oven operation control (in F or C, specified on order)

5. Off-Cook-Cool, 3-position convection fan control

6. Efficient and quiet 5kW electric convection oven

Air Management System

7. Indicator lamp for internal cooling fans

8. Removable, dishwasher-safe fresh air intake filter,
hidden behind access panel. Filter must be inspected

and cleaned at least once a week.

9. Air system exhaust vent

Other Features

10. Integrated circuit breaker, for both induction and oven,
hidden behind kick-plate.

11. 6-inch [152mm] adjustable legs. Option: Polyurethane
(non-markings) swivel casters with front brakes or deck
fasteners.

9

11

8 Part Number 4533030 Rev 1 07/2017

Section 2

Installation

INSTALLATION SAFETYDISCLAIMER

DANGER

Installation must be carried out by registered installation
contractors only.

The contractors are responsible for interpreting all
instructions correctly and performing the installation
in compliance with all applicable national and local
regulations.

The warning signs and serial plates on the equipment
must strictly be followed.

Warning

n

This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.

INSTALLATION SAFETYCLEARANCE AND
VENTILATION

DANGER

Risk of Fire or Shock or Equipment Failure

All minimum clearances must be maintained. Air intake
vents and exhaust vents must not be blocked or be
restricted by the installation.

Caution

,

This equipment must only be operated under an
approved ventilation system in accordance with all
applicable national and local regulations. Exceptions
may apply.

INSTALLATION SAFETYELECTRICAL

DANGER

All electrical connections must be carried out by a
certified electrical contractor, who is responsible for
the correct rating and installation of the appliance. The
contractor has to comply with all legal safety regulations
and all applicable national and local electrical codes.

Warning

n

Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.

Warning

n

This equipment must be grounded.

Notice

Ensure the supply voltage and the line current match
the specifications given on the serial plate affixed to the
appliance. Wrong voltage will damage the appliance. A
stable power supply must be provided.

Notice

Always refer to the serial plate on the appliance to verify
the electrical data. When the data listed on the serial
plate is different than that listed in this manual, contact
the manufacturer or the authorized representative.

Caution

,

Where this appliance is to be positioned in close
proximity to a wall, partitions, kitchen furniture,
decorative finishes, etc., it is recommended that they
be made of non-combustible material, if not, they shall
be clad with suitable non-combustible heat-insulating
material, and that the closest attention be paid to fire
prevention regulations.

(P/N 2624300)

Caution

,

Do not position the air intake vent near steam or heat
exhaust of another appliance.

Part Number 4533030 Rev 1 07/2017 9

Installation Section 2

PERSONAL PROTECTION

DANGER

All utilities (gas, electric, water and steam) must be
OFF to all equipment and locked out of operation
according to national/regional, as well as company
approved practices during installation, maintenance
and servicing. Always allow appliance to cool.

DANGER

Use appropriate safety equipment during installation,
maintenance and servicing.

DANGER

Never stand, sit, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.

DANGER

To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.

Warning

n

Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.

Warning

n

Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.

Caution

,

Use caution when handling metal surface edges of all
equipment.

10 Part Number 4533030 Rev 1 07/2017

Section 2 Installation

REAR ELECTRICAL

CONNECTION

Specifications

DIMENSIONS

Measurements in inches and [mm].

4.5in

114mm

REAR ELECTRICAL

INLET

28.3in

720mm

4.1in

105mm

28.3in

720mm

47.9in [1216.88mm]

35.4in

900mm

WEIGHTS

Model Ship Weight

(approximate)

kg lb

GME36-I14C 200 440 45” x 45” x 45”

GME36-I20C 200 440 45” x 45” x 45”

Shipping Crate

Dimensions

33.4in

850mm

29.4in

748mm

6in

[152mm]

ADJUSTABLE LEG

5in Caster [127mm]

35.4in

900mm

4.0in

102mm

OPTIONAL

BOTTOM

ELECTRICAL INLET

OPERATING CONDITIONS

For the appliance to function properly, the following
conditions must be maintained.

Maximum Tolerance of
Nominal Supply Voltage

Supply frequency 50/60 Hz

Minimal Diameter of
Induction Pan

+5 /-10 %

12cm [5”]

2.5in

64mm

Part Number 4533030 Rev 1 07/2017 11