Garland GI-SH-DU-BA 7000 Operator’s Manual

Induction Counter-Top Series

Dual Base-Line Models

Installation, Operation and Maintenance Manual

models

GI-SH/DU/BA 7000 GI-SH/DU/BA 10000

Original Instructions

Part Number 4532290 Rev 3 12/15

READ THIS MANUAL

Warning

Read this manual thoroughly before installing, operating, or performing maintenance on the equipment. Failure to follow instructions in this manual can cause property damage, injury or death.

This manual must always be available for reference at the place of operation.

This manual is intended for kitchen consultants, cabinet designers, fabricators, installers, owners and operators of our appliances.

Owners, consultants, fabricators and designers:

In order for the induction appliance to function safely and normally, you must read and understand all specific and critical requirements when designing the location and the counter for the appliance.

Installers, operators and staff:

For your safety and safety of the others, you must observe all safety instructions during installation, operation and maintenance of the equipment.

Should you require technical assistance, call your factory authorized service agent or distributor. Always have your model and serial number available when you call.

Your Factory Authorized Service Agent

ABOUT THIS MANUAL

Throughout this manual, the induction appliance model indicated on the cover page is referred to as appliance, induction appliance or equipment.

A period (.) is used in this manual as the decimal separator.

Original measurements are in metrics. Measurements in imperial are provided for reference.

Not ALL models, options and accessories are available in all geographical regions. Please consult your local equipment supplier for the availability of the specific products in your region.

INSPECT THE SHIPMENT

Thoroughly inspect the equipment upon delivery. Immediately report to the delivery carrier, any damage that occurred during transportation and request for a written inspection report from a claim inspector.

Your shipment might include small packages of fasteners or silicone strips for installation. Keep all packages.

KEEP THE PACKING SLIP

The packing slip attached to the shipment contains detailed information on all components. Keep the packing slip for reference.

Service Agent Telephone Number

Your Local Equipment Supplier

Supplier Telephone Number

Model Number

Serial Number

Date of Installation

Safety Notices

DEFINITIONS

DANGER

Indicates a hazardous situation that, if not avoided, will result in death or serious injury. This applies to the most extreme situations.

Warning

Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

Caution

Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

Notice

Indicates information considered important, and is used to address practices not related to physical injury. For example, messages relating to property damage.

NOTE: Indicates useful, extra information about the procedure you are performing.

Reference: ANZI Z535.6-2011

SAFETY SYMBOLS AND WARNINGS ON THE APPLIANCE

This symbol alerts you to a hazardous situation that WILL or COULD cause serious bodily harm or death. Be alert and implement relevant safety precautions.

DANGER - HIGH VOLTAGE

This dangerous voltage warning symbol indicates a risk of electric shock and hazards from dangerous voltage.

Electromagnetic Field

Warning

RISK OF FIRE OR ELECTRIC SHOCK! DO NOT OPEN!

To reduce the risk of fire or electric shock, do not remove or

open cover. No user serviceable parts inside.

Refer servicing to qualified personnel.

CAUTION ATTENTION

DISCONNECT FROM SUPPLY CIRCUIT BEFORE OPENING

DISCLAIMERS

DANGER

Disregarding any safety instructions may cause harm to people, the surroundings, and the equipment. Garland is not responsible for any damages or personal injury caused by failure to observe any safety requirements. Risks involved when disregarding safety precautions include, but not limiting to:

• Death or injury caused by electric shock.

• Burn injury caused by contacting overheated cooking surface, cookware, or oil and grease.

• Damage to the equipment caused by using unsuitable cookware.

DANGER

Do not install or operate equipment and/or accessories that have been misused, abused, neglected, damaged, or altered from that of original manufactured specifications.

DANGER

Contact the manufacturer if you intend to make any changes on the equipment. For safety reasons, always use genuine parts and accessories approved by the manufacturer or authorized representative. Refer to the warranty documents for your equipment.

DANGER

Owners and operators are cautioned that maintenance and repairs must be performed by an authorized service agent using only genuine replacement parts. The manufacturer will have no obligation with respect to any product that has been improperly installed, adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions provided with the product or any product that has its serial number defaced, obliterated or removed, and/or which has been modified or repaired using unauthorized parts or by unauthorized service agents.

DANGER

Improper installation, adjustment, alteration, service, or maintenance of this appliance or installation of a damaged appliance can result in DEATH, INJURY, EQUIPMENT DAMAGE, and void the warranty.

DANGER

All utility connections and fixtures must be maintained in accordance with local and national codes.

Part Number 4532290 Rev 3 12/15 3

Safety Notices

Warning

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. Never use flammable oil soaked cloths or combustible cleaning solutions for cleaning.

Warning

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by a person responsible for their safety. Do not allow children to play with this appliance.

Warning

This product contains chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm. Operation, installation, and servicing of this product could expose you to airborne particles of glass-wool or ceramic fibers, crystalline silica, and/or carbon monoxide. Inhalation of airborne particles of glass-wool or ceramic fibers is known to the State of California to cause cancer. Inhalation of carbon monoxide is known to the State of California to cause birth defects or other reproductive harm.

your area.

CORRECT DISPOSAL OF THIS PRODUCT

This marking shown on the product indicates that the product should not be disposed as household waste or regular commercial waste. Instead it shall be

handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed correctly, you will help prevent potential harm to the environment or human health, which could otherwise be caused by inappropriate waste handling of this product.

For more detailed information regarding recycling of the product, please contact your local city office or your waste disposal service.

DANGER

Induction appliances, sent for disposal, can be brought back into operation and their use must be avoided.

NOTE: The appliance is built with common electrical, electromechanical and electronic parts. No batteries are used.

NOTE: The owner and operator are responsible for the proper and safe disposal of the appliance.

Warning

Authorized Service Representatives are obligated to follow industry standard safety procedures, including, but not limited to, local/national regulations for disconnection / lock out / tag out procedures for all utilities including electric, gas, water and steam.

Notice

This appliance is not approved or authorized for home or residential use, but is intended for commercial applications only. The manufacturer and/or authorized representative will not provide service, warranty, maintenance or support of any kind other than in commercial applications.

Notice

Routine adjustments and maintenance procedures outlined in this manual are not covered by the warranty.

NOTE: Proper installation, care and maintenance are essential for maximum performance and trouble-free operation of your equipment. Visit our website www.mtwkitchencare.com for manual updates, translations, or contact information for service agents in

4 Part Number 4532290 Rev 3 12/15

Safety Notices

Section 1 General Information

Section 2 Installation

Table of Contents

Definitions.................................................................................................................................................3

Safety symbols and Warnings on the Appliance ........................................................................3

Disclaimers ................................................................................................................................................3

Correct Disposal of This Product .......................................................................................................4

Description of Product .......................................................................................................7

Application .........................................................................................................................7

Compliances .......................................................................................................................7

Components and Features ................................................................................................7

Serial Plate Location ..........................................................................................................8

Model Number ....................................................................................................................8

Serial Number .....................................................................................................................8

Accessories .......................................................................................................................... 8

Installation safety—Disclaimer .........................................................................................................9

Installation Safety—Clearance and Ventilation ...........................................................................9

Personal Protection ............................................................................................................................10

Installation Safety—Electrical ......................................................................................................... 10

Specifications ...................................................................................................................11

Dimensions: SH/DU/BA 3500 (7kW), SH/DU/BA 5000 (10kW) ............................................ 11

Installation Clearance ........................................................................................................................ 12

Parallel installation and Clearance ................................................................................................ 12

Electrical Specifications..................................................................................................................... 13

Electrical Cables ................................................................................................................................... 13

Operating Conditions ........................................................................................................................ 13

Weights ................................................................................................................................................... 13

Installation Instructions ..................................................................................................14

Location of the Induction Appliance ........................................................................................... 14

Ventilation Requirements.................................................................................................................14

Adjusting and Locking the Feet ..................................................................................................... 14

Commissioning .................................................................................................................................... 15

Function Test .....................................................................................................................15

Part Number 4532290 Rev 3 12/15

Section 3 Operation

Section 4 Maintenance

Section 5 Troubleshooting

Table of Contents (continued)

Operation Safety—Disclaimer ........................................................................................................ 16

Operation Safety—Personal Protection ...................................................................................... 16

Important Rules—Operation and Maintenance ............................................................ 18

Proper Induction Cookware ............................................................................................19

Condition ...............................................................................................................................................19

Round bottom Wok pans.................................................................................................................. 19

Material ................................................................................................................................................... 19

BOIL TEST ................................................................................................................................................ 19

Size of Pan .............................................................................................................................................. 20

Placing Pan On A Cook Zone ...........................................................................................20

Power Control ...................................................................................................................21

Power Level Settings .......................................................................................................................... 21

Automatic Pan Detection, No Pan No Heat ....................................................................22

Reading the Signals from An Indicator Lamp ................................................................22

When Appliance Is Idle.....................................................................................................22

Maintenance Safety—Disclaimer .................................................................................................. 23

Dangerous Electrical Voltage .......................................................................................................... 23

Maintenance Safety—Cleaning ..................................................................................................... 23

Personal Protection ............................................................................................................................24

Daily Cleaning and Maintenance ....................................................................................25

Glass Cleaning ...................................................................................................................................... 25

Stainless Steel case ............................................................................................................................. 25

Visual Inspection of Silicone Seal .................................................................................................. 25

Weekly Cleaning and Maintenance ................................................................................25

Air Intake Filter, Countertop Models ............................................................................................ 25

Air Intake Filter, Built-In Models ..................................................................................................... 26

Yearly Maintenance ..........................................................................................................26

Dangerous Electrical Voltage .......................................................................................................... 27

Common Problems ...........................................................................................................27

Symptoms .........................................................................................................................27

Boil Test ............................................................................................................................. 27

Troubleshooting Without Error Code / Flash Code ........................................................28

Troubleshooting — Error Code / Flash Code ..................................................................28

Wearable Parts List ...........................................................................................................30

6 Part Number 4532290 Rev 3 12/15

Section 1

General Information

Description of Product

Built with a robust construction, our induction appliances are compact and powerful with the revolutionary RTCS® or RTCSmp® Technology (Realtime Temperature Control System).

The RTCS®/RTCSmp® Technology monitors continuously in realtime, the energy supply, temperature of the cook zone, and the state of the components such as the induction coil. This monitoring system ensures the most efficient energy transfer, as well as maximizes safety:

• Safety functions such as Pan Detection and Boil Dry Protection are therefore guaranteed.

• The appliance generates power only when a pan is in contact with the cook zone surface.

• When a malfunction occurs, the integrated fault diagnostic system reports the malfunction instantly.

Application

The RTCS®/RTCSmp® induction appliances are designed as compact equipment for use on the surface of a counter or table.

Many applications throughout the day with your appliance are possible, such as cooking, warming up, keeping warm, flambéing, and roasting of food. All these applications are possible because:

• Temperature control is instantaneous and precise. Instant energy transmission from inverter coil to the bottom of cookware, allows for fast startup time.

• High power is possible for braising application and quick saute.

• High power also means you can heat up a large stockpot quickly (3.5kW coil or above).

NOTE: To guarantee the reliability and performance of the appliance, you must use the recommended types and sizes of pans with the appliance. See section 3 Operation.

Compliances

• North American models:

ETL listed in compliance with UL 197, CSA C22.2 No.109, NSF-4. Complies with FCC part 18, ICES-001

• CE models comply with the latest European Norms:

EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)

Complies with EU-norms for EMC immunity.

Components and Features

Your induction appliance comes fully assembled.

Indicates the direction of airflow.

1 Ceran® Glass Cook-Top, dual cook-zones

2 Rotary power switch, allows for continuously variable

power adjustment. Dial is marked 0 to 12 power levels. The front control panel is sloped for ease of operation.

3 Indicator lamp

• Illuminates when the appliance is ON.

• Blinks when the appliance is in Pan Detection Mode.

• Blinks at intervals when a malfunction occurs

More details in sections 3 Operation and 5 Troubleshooting.

4 CrNi-steel exterior structure.

5 Fresh air intake. An integrated fan pulls air in through the

filter to cool the electronics.

6 Air exhaust vent, allows hot exhaust to escape.

7 Air filter, cleans the intake air. The filter is removable,

reusable and dishwasher-safe.

8 Air deflector, prevents hot exhaust from the rear to be

pulled back into the appliance through the fresh air intake opening.

9 Feet that are height adjustable and lockable.

10 Power supply cable and plug included, 1.8-meter [6-foot]

long (exception 440V appliance).

11 Grounding bolt

Part Number 4532290 Rev 3 12/15 7

General Information Section 1

Serial Plate Location

The serial plate specifies the model number, serial number, and electrical specifications of the appliance.

See illustration below for location.

Model Number

The model number is located on the serial plate. This manual covers the following models:

SH/DU/BA 3500

3500 Watts per cook zone, total of 7000 Watts

5000 Watts per cook zone, total of 10000 Watts

SH/DU/BA 5000

READING THE MODEL NUMBER

Example:

1 Product

2 Multi-Zone DU = Dual Cook Zones 3 Function BA = Base Line Cooktop 4 Power (Watt) 3500, 5000 (per Cook Zone)

SH/DU/BA 3500

Series

3 4

SH = Slim Hob

Serial Number

The serial number is located on the serial plate.

READING THE SERIAL NUMBER

Example:

1 Type of induction appliance:

2 Last two(2) or three(3) digits of the appliance article number

3 A sequential number:

4 Month of manufacture: 01, 02, 03, 04, ... 5 Year of manufacture: 2014 (14), 2015 (15), ...

BA01 . 00014 . 1214

BA = Base Line Series (Counter-Top Cook-Top) IN = Built-In Series WO = Counter Wok Series MO = Module Line Series HO = Hold Line Series GR = Griddle Line Series

or part number that can be found on the invoice or the packing slip.

• A 4-digit sequence number indicates that the appliance is not RTCS® nor RTCSmp®.

• A 5-digit sequence number indicates that the appliance is either a RTCS® or RTCSmp® appliance.

• A RTCSmp® appliance is marked as such on the serial plate.

3 4 5

Accessories

MARKETING IDENTIFIER

Marketing identifier is used when specifying the product on specification sheet and other marketing literature. This product is identified as:

GI-SH/DU/BA 7000

GI-SH/DU/BA 1000

Induction cooking equipment requires Induction Ready pans to operate. Please consult your equipment supplier for a list of our pan selection and prices.

8 Part Number 4532290 Rev 3 12/15

Section 2

Installation

INSTALLATION SAFETYDISCLAIMER

DANGER

Installation must be carried out by registered installation contractors only.

The contractors are responsible for interpreting all instructions correctly and performing the installation in compliance with all applicable national and local regulations.

The warning signs and serial plates on the equipment must strictly be followed.

Warning

This equipment is intended for indoor use only. Do not install or operate this equipment in outdoor areas.

Warning

To avoid instability, the installation area must be capable of supporting the combined weight of the equipment and food product. The equipment must be level side to side and front to back.

Caution

Consultants, fabricators and designers must consult their counter-top suppliers when designing an appropriate support structure and clearance for the counter-top and the installation.

INSTALLATION SAFETYCLEARANCE AND VENTILATION

DANGER

Risk of Fire or Shock or Equipment Failure

All minimum clearances must be maintained. Air intake vents and exhaust vents must not be blocked or be restricted by the installation.

Caution

This equipment must only be operated under an approved ventilation system in accordance with all applicable national and local regulations. Exceptions may apply.

Notice

The maximum ambient temperature for the induction appliance to operate must not exceed 40°C [104°F].

Failure to provide adequate ventilation will cause the appliance to overheat, to reduce power, or to shutdown.

NOTE: Always maintain enough space between and around the equipment for maintenance and service.

Notice

Induction equipment that is not installed correctly will have warranty voided.

Part Number 4532290 Rev 3 12/15 9

Installation Section 2

INSTALLATION SAFETYELECTRICAL

DANGER

All electrical connections must be carried out by a certified electrical contractor, who is responsible for the correct rating and installation of the appliance. The contractor has to comply with all legal safety regulations and all applicable national and local electrical codes.

Warning

Markings and warning labels mounted directly on the equipment must be observed at all times and kept in a fully legible condition.

Warning

This equipment must be positioned so that the plug is accessible unless other means for disconnection from the power supply, such as circuit breaker or disconnect switch, is provided.

Warning

CE Induction Appliance only: If ground fault current protective switches are used, they must be provided with selective activation and designed for a minimum fault current of 30mA.

Notice

Ensure the supply voltage and the line current match the specifications given on the serial plate affixed to the appliance. Wrong voltage will damage the appliance. A stable power supply must be provided.

Notice

Always refer to the serial plate on the appliance to verify the electrical data. When the data listed on the serial plate is different than that listed in this manual, contact the manufacturer or the authorized representative.

Notice

All cables must be routed, protected and tension free.

PERSONAL PROTECTION

DANGER

All utilities (gas, electric, water and steam) must be OFF to all equipment and locked out of operation according to national/regional, as well as company approved practices during installation, maintenance and servicing. Always allow appliance to cool.

DANGER

Use appropriate safety equipment during installation, maintenance and servicing.

DANGER

Never stand, sit, or lean on the equipment! They are not designed to hold the weight of an adult, and may collapse or tip if misused in this manner.

DANGER

To avoid cardiac pacemaker malfunction, consult your physician or pacemaker manufacture about effects of electromagnetic field on your pacemaker.

Warning

Markings and warning labels mounted directly on the equipment must be observed at all times and kept in a fully legible condition.

Warning

Risk of burns from high temperatures. You may get burnt if you touch any of the parts during operation. Surfaces close to the cooking area including side panels may get hot enough to burn skin. Use extreme caution to avoid coming in contact with hot surfaces or hot grease. Wear personal protective equipment.

Caution

Use caution when handling metal surface edges of all equipment.

10 Part Number 4532290 Rev 3 12/15

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