GarageAce R3 Installation Instructions Manual

R3 Roller Garage Door Opener

INSTALLATION INSTRUCTIONS | OWNERS COPY

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WARNING: It is vital for the safety of persons to follow all
instructions. Failure to comply with the installation instructions and
the safety warnings may result in serious personal injury and/or
property and opener damage. Please save these instructions for
future reference.

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TABLE OF CONTENTS

1. Safety warnings – Pages 4-5

2. Product Features – Page 6

3. Installation instructions – Pages 7-8

4. Setting and operating – Page 9-15

5. Common trouble shooting – Page 16-17

6. Packing list – Page 18

7. Technical data – Page 18

8. Final notes - Page 19

9. Important information for the user - Page 19

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1. SAFETY WARNINGS

Warning — It is vital for the safety of persons to follow all instructions. Failure to comply with the following
safety rules may result in serious personal injury and/or property damage.

Do not operate the garage door operator unless the garage door is in full view and free from objects such as
cars and children/people. Make sure that the door has finished moving before entering or leaving the garage.

Do not operate the garage door operator when children/persons are near the door. Children must be
supervised near the garage door at all times when the door opener is in use. Serious personal injury and/or
property damage can result from failure to follow this warning.

Do not allow children to operate the garage door operator. Serious personal injury and/or property damage
can result from failure to follow this warning.

Regularly check to make sure that the safety obstruction force is working correctly, and is tested (by placing a
50mm high object on the floor) and set as per the installation instructions manual. Failure to follow the manual
could result in serious personal injury and/or property damage. This test must be repeated at regular intervals
and the necessary adjustments made as required.

Do not disengage the door opener to manual operation with children/persons or any other objects including
motor vehicles within the doorway.

Wall switch or transmitter must be installed high enough and make sure children can’t reach them.

The door opener is not intended for use by young children or infirm persons without adequate supervision.
Children should be supervised to ensure that they do not play with the remote transmitters or the operator.

Keep hands and loose clothing clear of the door and door opener at all times. If the roll up door is the only
entrance to the garage, a back up battery must be installed and checked weekly.

The unit should be installed so that it is protected from the elements. It should not be exposed to water or rain.
It is not to be immersed in water or sprayed directly by a hose or other water carrying device.

The garage door must be well balanced. Sticking or binding doors must be repaired by a qualified garage door
installer prior to installation of the operator.

Frequently examine the installation, in particular cables, springs and mountings for signs of wear, damage or
imbalance. Do not use the door if repair or adjustment is needed since a fault in the installation or an
incorrectly balanced door may cause injury. Do not attempt to repair the door yourself as hardware is under
extreme tension.

Remove or disengage all garage door locks and mechanisms prior to installation the operator.

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Connect the garage door operator to a properly earthed general purpose 240V mains power outlet installed by
a qualified electrical contractor. The outlet (and operator) must be positioned so that it is easily accessible.

Disconnect the power cord from mains power before making any repairs or removing covers. Only
experienced service person can remove covers from garage door operator.

When using auto close mode, a photo electric beam must be fitted correctly and tested for operation at
regular intervals. Extreme caution is recommended when using auto close mode. All safety rules must be
followed.

In order for the garage door opener to sense an object obstructing under the door way, some force must be
exerted on the object. As a result the object, door and/or person may suffer damage or injury.

If the circuit is damaged, it must be repaired by a qualified person.

Make sure that the door is fully open before driving in or out the garage and fully closed before leaving the
driveway.

Make sure that remote controls are kept out of reach of children.

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2. PRODUCT FEATURES

1. Easy to use. Just press the remote control button or the O/S/D button on the motor to open, stop or close
the roller shutter.

2. Safe and reliable remote control system featuring rolling code, low coincident code rate.

3. Electronic travel limit switch, easy to operate, stable and reliable.

4. ISS (intelligent safety obstruction system). When performing a close cycle the door will automatically
reverse if it hit an obstacle or is restricted in some manner. The door will also stop if it is restricted when
opening.

5. Up to 20 different transmitters can be stored in the opener’s memory.

6. Energy-efficient LED light. The light will automatically on when operating and automatically off 3 minutes
later after finish operating.

7. Back up battery terminal available. (Back up battery optional)

8. Auto close mode available. The door will be closed automatically 1 minute after it is fully opened in default
auto close setting.

NOTE: It is compulsory to install a photo electric beam if auto close mode is selected, otherwise

the door may cause personal injury or damage to property. Auto close time is adjustable.

9. Photo beam terminal available.

10. Simple and reliable clutch. Pull down the manual release lever, the door can be manually operated. Push
up the manual release lever, the door will return to auto mode again.

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3. INSTALLATION INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS FOR
INSTALLATION

Warning：Incorrect installation can lead to severe
injury. Follow this installation instruction.

SIDE ROOM REQUIREMENTS

Fig. 1 shows the minimum and recommended side
room. The distance between the edge of the door
curtain and the inside of the bracket must be at least
40mm. However, for easier access it is
recommended that at least 95mm is allowed．

2. FIXING OF DOOR WEIGHT BAR (OPTIONAL)*

*Optional extra – not required for majority of
installations

Move the door manually to the mid open position.
Place the weight bar on the bottom rail, in the middle
of the door and secure with the fasteners provided
(FIG. 2). Check the operation of the door again. If the
door feels heavy it may require extra tension to be
added to the door springs ． Refer to the door
Installation manual from the manufacturer on how to
tension the door.

1. CHECK OPERATION OF DOOR
BEFORE BEGINNING THE INSTALLATION CHECK THE OPERATION OF THE DOOR

The door must be well balanced and be in a reasonable operating condition. The ideal operational effort in
raising or lowering the door should not exceed a force of l0kg (22 lbs．)．Make sure that all door locks, ropes,
chains etc. are neither released, nor disabled and remove unnecessary accessories．

2. FIX

3. INSTALLING OPERATOR

The R3 roller door operator can be fixed to the roll up garage door in a variety of ways. Described below is
one method of fixing. Make sure there is enough side room to slide the drive assembly onto shaft.

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PLEASE NOTE：

Installation process (FIG. 3, FIG. 4, and FIG. 5)

1. Check that the door shaft U bolt is securely tightened on
the left hand side of the door.

2. Raise the door and tie a rope around the center to
secure the roll.

3. Support the right hand end of the door with a suitable
prop, e.g. step ladder and soft padding to protect door
surface.

WARNING：DO NOT ALLOW CHILDREN/PERSONS
AROUND THE DOOR AND PROP. SERIOUS PERSONAL
INJURY AND/OR PROPERTY DAMAGE CAN RESULT FROM
FAILURE TO FOLLOW THIS WARNING

4. Carefully loosen and remove the right hand door shaft
U-bolt.

5. Make sure that the door supporting prop is secure. While
the door is supported remove the right hand door
mounting bracket from wall.

6. Remove the drive assembly from the packaging. Try to
rotate the drive gear by pushing on the fork (Fig. 6). If the
gear does not rotate the manual mode has to be
selected. To select pull downward the manual release
lever. The drive gear should now rotate freely.

7. Slide the drive assembly over the door axle making sure
that the fork extends into and over one of the spokes of
the door drum wheel.

8. Refit the door mounting bracket to the wall. In some
cases the bracket may have to be re-positioned. Re-fit
and tighten the door shaft U-bolt. Remove door
supporting prop and untie the rope from the curtain.

9. Straighten the drive assembly and position as per Fig. 5.
Tighten the two locking bolts firmly to secure the
operator.

10. Check the manual operation of the door by raising and
lowering the door. The door should run
smoothly.

NOTE: After installation, ensure that parts do not extend
over public footpaths or roads．

THE INSTRUCTIONS FOR FIXING THE OPERATOR TO THE DOOR ARE FOR

RIGHT HAND INSTALLATIONS ONLY.

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4. SETTING AND OPERATING

2. PB/GND/PE/+24V terminal

4. Battery backup terminal

6. K button (same function as O/S/C button)

1. O/S/C button

3. Manual release lever

5. Programming panel
H. Hole for battery backup

connection

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4.1 Left/right installation setting

WARNING：This step must be completed prior to setting travel limits (4.2) if utilizing a
lift sided installation.

If utilizing the standard right sided installation this step can be ignored.

Press ‘SET’ button and hold on until LED displays figure ‘5’, press ‘UP’ or ‘DOWN’ button to choose ‘1’ left

installation or ‘0’ right installation. Press ‘SET’ button to confirm the setting. The default setting is right hand

installation.

“0” means right installation Press ‘UP’ button

Press ‘SET’ button Display from 1 to 5

“1” means left installation Press ‘DOWN’ button

Turn into “1” (left installation)

Turn into “0” (right installation) Press ‘SET’ button to confirm setting

Please follow all setup steps from start to finish on initial
install to ensure correct functionality of your new garage
door opener. Failure to do so may result in operational
issues.

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4.2 Door travel limit Setting

4.2.1 Pull down the manual release lever, the door
operator is under manual mode.

4.2.2 Open the door by hand until the door

touches the upper door stop. (see Fig.7)
Close the door by hand until the door touches
the ground . (see Fig.8)

4.2.3 Push up the manual release lever, the door
operator is now under electric mode.

4.2.4 Press ‘SET’ button and hold on until LED displays
figure ‘1’ , then adjust the up limit by pressing the
‘up’ button. Fine-tune using ‘up’ or ‘down’ button to
determine the final up limit position, then press
‘SET’ button to confirm. The display will now show a
‘2’ automatically.
Adjust the down limit by pressing ‘down’ button.
Fine-tuning ‘up’ or ‘down’ button to determine the
final down limit position, then press ‘SET’ button.

The opener will operate a cycle automatically to
remember the limit positions and the opening &
closing force. If completed correctly, a ‘half 11’ will
be displayed on the control panel indicating that the
unit is in standby mode. If this does not occur then
repeat the steps above.

Press ‘SET’ button

Display ‘1’

Press ‘UP’ or ‘DOWN’ button to adjust the opening height

Press ‘SET’ button

Display ‘2’

Press ‘DOWN’ or ‘UP’ button to adjust the closing height

Press ‘SET’ button to confirm the setting

Setting processes：

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4.2.5 Press the RED O/S/C button at the bottom of door operator or K button (FIG.9), confirm the up limit and

Press any one
button 2 times

Light turn off
Coding finished

down limit are correct. If not, please re-set the travel limit according to above processes until the limits are
correct.

4.3 CODING TRANSMITTER

4.3.1 The operator should be under standby mode when coding remotes. Press ‘SET’ button until the coding
light turns on and the operator is under remote learning mode. Press any one button two times on the remote,
the coding light will extinguish. The remote has been coded successfully. Use the same method to code
multiple remotes. Up to 20 can be stored at any one time.

Press ‘CODE’ button Red light turn on Light flashes

4.3.2 Deleting remotes：Press the code button over 8 seconds until display shows C, then it will be under
standby mode. All stores remotes are now deleted.

Press ‘CODE’ button over 8 seconds Display C Under standby mode

4.4 Safety reverse force adjustment

4.4.1 Press ‘SET’ button and hold on until the LED displays figure ’3’. Press ‘UP’ button to increase the force,

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Press ‘DOWN’ button to decrease the force. The maximum force is 9, the minimum force is 1. The default is 3.

Press ‘SET’ button

Display from ‘1’ to ‘3’

Press ‘UP’ or ‘DOWN’ button to adjust the force

The force from 1 to 9
Min force is 1, max force is 9

Press ‘DOWN’ button

Display ‘11’

Press ‘UP’ button

Display ‘H’

Press ‘SET’ to confirm

4.5.2 Activating the photocell function:

Press ‘DOWN’ button and hold on until the LED displays’11’,

press ‘UP’ button the LED displays ‘H’, photocell function is

available, press ‘SET’ to confirm.

Press ‘SET’ to confirm

4.5.1 The GND、PE、+24V connections of the terminal block
(green) at the bottom of the door operator are for photocells,
Please refer the Fig.10. Please choose switch value style(NC)
photocell.

Notice: Close the photo beam function when not utilizing

the photo beam sensor.

4.4.2 Recommended force：5-15 kg resistance is recommended. Lightly lift the door while door closing, the
door can be automatic reverse under approximate 5~15 kg resistance.

4.5 Connecting the photocells (OPTIONAL)*

*The photo beam is an optional unit available

as a special order.

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Please confirm the photocells are well connection and programmed. Please check if the door will be

Press ‘DOWN’ button

Display ‘H’

Press ‘DOWN’ button

Display ‘11’

Press ‘SET’ to confirm

Press ‘UP’ button

Display ‘-’

Press ‘UP’ or ‘DOWN’ button to choose the close time

The minute from 1 to 9

Press ‘SET’ to confirm

automatically reversed when encountering an obstacle during door closing.

4.5.3 Canceling the photocell function:
Press ‘DOWN’ button and hold on until the LED displays ‘H’ , press ‘DOWN’ button the LED displays 11’, to
cancel this function, press ‘SET’ to confirm. The default is close for this function.

to cancel this function. When setting is finished,

WARNING: Close the photo beam function when not utilizing photo beam sensor.

4.6 Auto close setting:

Press ‘UP’ button and hold on until the LED displays ‘-’. Press ‘up’ button once, the auto-close time will
increase by 1 minute, the maximum time is 9 minutes. Press ‘down’ button the auto-close time decrease by 1

minute. The auto-close function will be turned off when LED displays 0. Press ‘SET’ button to confirm.
The default setting for this function is 0 (off).

NOTE：The auto close is only available when door is at its full open position.

When using auto close mode, a photo electric beam must be fitted correctly

and tested for operation at regular intervals.

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4.7 Battery backup connection:

It must use 24V DC 3.5Ah sealed lead acid battery. Please open the light cover to connect the wires of
battery with the battery backup terminal in the control board(Fig.12). The ‘H’ of Fig.11 is a hole for battery
connection wires to through.

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5. COMMON TROUBLE SHOOTING

Symptom

Possible reason

Solution

The door does not move

The door is locked or motor

jammed

Main power not switch on

Switch on the main power

The door is obstructed

Remove the barrier

Unlock the door

Check the motor is turning

The door won’t reverse when

obstructed

The moving force of the motor is set

too high

Decrease the safety reverse force

The door reverses

automatically when closing

The moving force of the motor is set

too low

Increase the safety reverse force

There could be an obstruction under

the door

Remove obstruction

The door stops automatically

when opening

The moving force of the motor is set

too low

Increase the safety reverse force

The operator can be controlled

by O/S/C button but not the

remote

The remote light doesn’t flash

The battery is loose. Open rear

cover and ensure batttery is

connected.

The receiving antenna is not pulled

out

Pull out the receiving antenna

Low battery in remote

Change new battery（12V）

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The door can’t fully close

The door is beyond the original up

limit setting after power failure

Reset the limit position as per

instruction

A noise emits from the motor
during the first manual travel

limit setting

The up/down limit position

confirmation

This is normal, no action required

The door can only open, cannot

close

The photocell function was activated

Close the photocell function

The motor rotates but the door

doesn’t move

Motor put into manual mode

Push the manual release lever up

The door closes when pressing

‘UP’ during limit setting

Left / right installation error

Chang the installation direction
according to left/right installation
setting in the instruction manual

2 short beeps from buzzer

means 24V DC Motor out of

work

The connector of motor break away

the control board

Please make sure well connection

between motor connector and

control board.

Motor fault

Please change a new motor

3 short beeps from buzzer

means over-load protection

The door has met an obstacle

Remove the obstacle

Door twisted

Fix the door

4 short beeps from buzzer

means potentiometer out of

work

The connector of potentiometer break

away the control board

Please make sure well connection

between motor connector and

control board.

Potentiometer

Please change a new

potentiometer

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6. PACKING LIST

Item

Quantity

R3 roller door operator

1

Remote

2

U-clamp and cast iron

1

Extended fork

2

Extended release arm

1

Installation manual

1

Weight bar (optional)

2

7. TECHNICAL DATA

Input voltage: 200 V AC——240 V AC 50/60 HZ
Controller voltage: 24 V DC
Max power: 235W
Lifting force: 400N(40kgs)
Working circumstance: -20℃——+40℃
Operator limits travel: 4 circles of door drum wheel
Receiver type: 433.92 MHZ ASK rolling code

The Max height of door : 4.5m

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8. FINAL NOTES

This manual is only used by those who are qualified to carry out the installation.
No given information in this manual can be considered of any interest to the end user. It is important for the
installer to show their clients correct operation using of the opener including the using of manual
disengagement cord. Inform the owner about the need of a regular and accurate maintenance, especially
regarding a regular check of the safety and reversing devices.

9. IMPORTANT INFORMATION FOR THE USER

Once the opener has been installed, the user must be informed about how it works and all the risks that can
arise if it is used improperly. The user must avoid placing himself/herself in dangerous situations such as
standing within the door’s operating range when it is moving.

Do not let children play near the door, and keep the remote controls out of their reach.

All services, repairs or checks must be carried out by professionally qualified persons, and noted on a
maintenance register kept by the user.

IMPORTANT NOTE: In the case of a malfunction the user must call an authorized installer and should not

attempt to repair it by yourself.

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Distributed in New Zealand by Newfield Group

PO Box 11303, Christchurch, New Zealand

www.garageace.co.nz

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0800 600 789