Galaxy NOTE S5 User Manual

User Guide

SMARTPHONE

User Manual

Please read this manual before operating your device

and keep it for future reference.

i

Legal Notices

Legal Notices

WARNING! This product contains chemicals known to
the State of California to cause cancer, birth defects, or
other reproductive harm. For more information, please
call 1-800-SAMSUNG (726-7864).

Note: Water-resistant and dustproof based on IP67
rating, which tests submersion up to 1.0 meters for up to
30 minutes.

Intellectual Property

All Intellectual Property, as defined below, owned by
or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.

You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or
ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property
shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU LesserGeneralPublic
License (LGPL), OpenSSLLicense, BSD License
and other opensource licenses. Toobtain the source
codecoveredunder the opensource licenses, please
visit: opensource.samsung.com

VZW_G900V_UM_EN_PBE_TN_052316_FINAL

ii

Legal Notices

Disclaimer of Warranties;
Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY

OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.

iii

Legal Notices

IF YOUR CARRIER PROHIBITS THIS, IF YOU
ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE
DEVICE WITHOUT AUTHORIZATION, YOU WILL
BE NOTIFIED ON THE SCREEN THAT THE PHONE
WILL NO LONGER OPERATE AND BE INSTRUCTED
TO POWER DOWN THE DEVICE. YOU MUST THEN
CONTACT YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED SETTINGS.

Samsung KNOX

Samsung KNOX™ is Samsung’s security platform and
is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee
may be required. For more information about KNOX,
please refer to: samsung.com/us/knox [041516]

Samsung Electronics America
(SEA), Inc.

Address:

85 Challenger Road
Ridgefield Park,
New Jersey 07660

Phone:
1-800-SAMSUNG (726-7864)

Internet Address:

samsung.com

©2016 Samsung Electronics America, Inc. Samsung,
Samsung Galaxy, MultiWindow, SHealth, SVoice,
and Samsung Milk Music are all trademarks of
SamsungElectronics Co., Ltd.

Other marks are the property of their respective
owners.

Note: Screen images are simulated. Appearance of
device may vary.

iv

Legal Notices

Do you have questions about your
Samsung Mobile Device?

For 24 hour information and assistance, we offer a
new FAQ/ARS System (Automated Response System)
at: samsung.com/us/support

The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.

Legal Information

Important legal information can be accessed in writing
on the mobile device or at samsung.com

READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.

Samsung Limited Warranty - This product is

covered under the applicable Samsung Limited
Warranty INCLUDING ITS DISPUTE RESOLUTION

PROCEDURE and your right to opt out of arbitration
within 30 calendar days of the first consumer
purchase. You may opt out by either sending
an email to [e-mail] with the
subject line “Arbitration Opt-Out” or by calling
1-800-SAMSUNG (726-7864). For more detailed

procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and Opt-Out” section of
the Limited Warranty.

v

Legal Notices

Full written terms and detailed information about
the warranty and obtaining service are available
on the device at: Settings > About phone >
Legalinformation > Samsung legal or you may
access the online version of the Health/Safety and
Warranty guide for your device at:

English

samsung.com/us/Legal/Phone-HSGuide

Spanish

samsung.com/us/Legal/Phone-HSGuide-SP

The online version of the End User License
Agreement (EULA) for your device can be found
online at:

samsung.com/us/Legal/SamsungLegal-EULA4

vi

Table of Contents

Table of Contents

Getting Started ............................................................... 1

Front View ...........................................................................2

Back View ...........................................................................4

Assemble Your Device .....................................................6

Set Up Your Device .........................................................11

Set Up Accounts on Your Device .................................13

Know Your Device

......................................................14

Home Screen ...................................................................15

Status Bar .........................................................................21

Navigation .........................................................................23

Notification Panel ............................................................25

Multi Window ....................................................................28

Enter Text ..........................................................................33

Emergency Mode ............................................................37

Calling .................................................................................39

Phone Screen ..................................................................40

Make and Answer Calls .................................................43

Speed Dial ........................................................................48

Emergency Calls .............................................................50

Set Up and Access Voicemail ......................................52

Applications

....................................................................53

Apps List ...........................................................................54

Google Apps ....................................................................58

Verizon Apps ....................................................................61

Additional Apps ...............................................................63

Calculator ..........................................................................66

Calendar ...........................................................................67

Camera and Video ..........................................................69

Clock .................................................................................75

vii

Table of Contents

Contacts ............................................................................78

Email ..................................................................................84

Emergency Alerts ............................................................87

Gallery ...............................................................................88

Memo ................................................................................93

Message+ .........................................................................95

Messages .........................................................................98

Music Player ..................................................................102

My Files .......................................................................... 105

S Health ......................................................................... 109

S Voice ...........................................................................111

Video Player .................................................................. 112

Voice Recorder ............................................................. 115

Settings .......................................................................... 117

How to Use Settings .................................................... 118

Airplane Mode .............................................................. 120

Wi-Fi Settings ................................................................ 121

Bluetooth ........................................................................ 125

Data Usage ................................................................... 129

Advanced Calling ......................................................... 131

More Networks ............................................................. 133

Sound and Notification ................................................ 142

Display ............................................................................ 147

Wallpaper ....................................................................... 151

Lock Screen ..................................................................152

Multi Window Settings ................................................. 154

Notification Panel Settings .......................................... 155

Toolbox ........................................................................... 157

One-Handed Operation ............................................... 158

Storage ........................................................................... 159

Battery ............................................................................ 162

Power Saving ................................................................163

Application Settings ..................................................... 164

Easy Mode ..................................................................... 167

Private Mode ................................................................. 168

Location ......................................................................... 169

viii

Table of Contents

Security .......................................................................... 172

Fingerprint ...................................................................... 176

Language and Input ..................................................... 178

Backup and Reset ....................................................... 182

Motions and Gestures .................................................184

Air View .......................................................................... 185

Accounts ........................................................................ 186

Date and Time .............................................................. 188

Accessibility .................................................................. 189

Safety Assistance ......................................................... 192

Accessories ................................................................... 194

Printing ........................................................................... 195

Help ................................................................................ 196

About Phone ................................................................. 197

System Updates ........................................................... 198

Getting Started

Learn about your mobile device
hardware, assembly procedures,
and how to get started using your
new device.

2

Getting Started

Front View

Earpiece

Status light

Volume key

Proximity sensors

Front camera

Power key

Back

Recent

Home key/Finger scanner

Front View

Front Features

•

Proximity sensor: Detect the presence of objects
near the device.

•

Front camera: Take self-portraits and record
videos of yourself.

•

Power key: Press and hold to turn the device on
or off, restart it, or for quick access to Airplane
and Emergency modes. Press to lock or wake up
thescreen.

•

Back: Return to the previous screen or close a
dialog box, menu, or keyboard. Touch and hold for
Multi window™.

•

Home key/Finger scanner: Return to the Home
screen. Activate the Fingerprint security feature.

•

Recent: Tap to display recent apps, or touch and
hold for Home screen options.

•

Volume key: Adjust the volume of your device’s
sounds and audio playback.

•

Status light: Display a light when the battery is
low, charging, or fully charged, when a notification
arrives, or when recording voice.

•

Earpiece: Listen to a call.

Getting Started

3

Front View

4

Getting Started

Back View

Microphone

Infrared transmitter

Rear camera

Heart rate sensor

Microphone

Headset jack

Flash

Speaker

USB charger/Accessory port

Back View

Back View

•

Microphone: Record audio and detect voice
commands.

•

USB charger/Accessory port: Connects the
USBcharger (included) and optional accessories
(not included).

•

Infrared transmitter: Controls external devices
using infrared light.

•

Speaker: Play music and other sounds.

•

Rear camera: Take pictures and record videos.

•

Flash: Illuminate subjects in low-light environments
when taking a photo or recording video.

•

Heart rate sensor: Measure your heart rate using
your fingertip when using the S Health™ app.
Formore information, see

•

Headset jack: Connect an optional headset.

“S Health” on page109.

Getting Started

5

Back View

6

Getting Started

Assemble Your Device

This section helps you to assemble your
device.

Maintaining Water and Dust
Resistance

This device is rated IP67 using the Ingress Protection
rating system.

Your device has been tested in a controlled
environment and shown to be water and dust resistant
in certain circumstances (meets requirements of
classification IP67 as described by the international
standard IEC 60529 - Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35°C,
86-106 kPa, 1.0 meters, for 30 minutes). Despite
this classification, your device is not impervious to
water damage in any situation. It is important that all
compartments are closed tightly.

Follow these tips carefully to prevent damage to the
device.

•

Whenever your device gets wet, dry it thoroughly
with a clean, soft cloth.

•

Do not expose the device to salt water or ionized
water, or to water over 1.0 meters deep for more
than 30 minutes. If your device is exposed to fresh
water, dry it thoroughly with a clean, soft cloth. If
the device is exposed to any liquid other than fresh
water, rinse the device with fresh water immediately
and dry it thoroughly with a clean, soft cloth.
Failure to rinse the device in fresh water and dry it
as instructed may cause the device to suffer from
operability or cosmetic issues.

•

Do not expose the device to water at high pressure.

•

If the device is dropped or receives an impact, the
water and dust resistant features of the device may
be damaged.

Assemble Your Device

•

The touchscreen and other features may not work
properly if the device is used in water or in other
liquids. [040616]

Remove the Back Cover

Remove the back cover using the slot on the topleft of
your device.

► Lift the cover up and to the right of the device.

Warning: Do not bend or twist the back cover
excessively. Doing so may damage the cover.

Replace the SIM Card

When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of
small children.

► Carefully slide the SIM card into the SIM card slot.

•

Make sure that the card’s gold contacts face
into the device and that the angled corner of
the card is positioned as shown.

Getting Started

7

Assemble Your Device

Important: To prevent water and dust from entering the
device, remove any dust on the O-Ring and ensure the
SIM card tray is closed tightly.

Caution: If the SIM card is not inserted correctly, the
device cannot detect it. Reorient the SIM card and place
it back into the slot if it is notdetected.

Install a Memory Card

You can install an optional microSD™ or microSDHC™
memory card (not included) to add more memory
space to your device.

Note: A memory card can be installed at any time. Itis
not necessary to install it prior to using the device.

► With the gold contacts facing down, carefully slide

the memory card into the slot.

Install the Battery

To install the battery:

1. Insert the battery into the opening on the back of
the device, making sure the connectors align.

2. Gently press down to secure the battery.

Getting Started

8

Assemble Your Device

Replace the Back Cover

To replace the back cover:

1. Place the back cover onto the back of the device
and press down.

2. Press along the edge of the back cover until you
have a secure seal.

Charge the Battery

Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.

The battery comes partially charged. A fully
discharged battery requires up to four hours of charge
time. You can use the device while charging.

Note: It is recommended you fully charge the battery
before using your device for the first time.

Caution: Use only charging devices and batteries that
are approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using
other accessories may invalidate your warranty and may
cause damage.

Note: You should dry the inside of the charging port
before inserting a power connector to charge your
device. If the charging port is not fully dry, your device
may operate abnormally. For example, it may charge
more slowly or overheat.

Getting Started

9

Assemble Your Device

)

1. Insert the USB cable into the port.

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

Caution: Failure to unplug the wall charger before you
remove the battery can cause damage to the device.

When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.

In this condition, your device conserves its remaining
battery power by dimming the screen.

When the battery level becomes too low, the device
automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the

top right corner of your device’s display. Asolid
color indicates a full charge.

You can also choose to display a percentage
value. Viewing a percentage value can provide a
better idea of the remaining charge on the battery.
For more information, see

(

“Battery” on page162.

Getting Started

10

Assemble Your Device

11

Getting Started

Set Up Your Device

Turn Your Device On or Off

Turn the Device On

To turn the device on:

► Press and hold the Power key until the device

turns on.

Turn the Device Off

To turn the device off:

1. Press and hold the Power key until the
Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Setup Wizard

The first time you turn your device on, the Setup
wizard displays. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi-Fi

®

network, set up accounts, choose
location services, learn about your device’s features,
and more.

Set Up Your Device

Secure Your Device

Use your device’s screen lock features to secure
yourdevice.

Lock the Device

By default, the device locks automatically when the
screen times out.

To lock the device:

► Press the Power key.

Unlock the Device

The default Screen lock on your device is Swipe.

Note: To choose a more secure screen lock, see

“Set a Screen Lock” on page152.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

Getting Started

12

Set Up Your Device

13

Getting Started





Set Up Accounts on Your Device

Google Account

Your new device uses your Google™ Account to
fully utilize its Android™ features, including Gmail™,
GoogleHangouts™, and the Google Play™ store.

When you turn on your device for the first time, set
up your existing Google Account or create a new
GoogleAccount.

– or –

To create a new Google Account or set up your
Google Account on your device at any time,
use Accounts settings. Formore information,
see“Accounts” on page186.

1. From a Home screen, tap Apps > Settings>
Accounts.

2. Tap Addaccount > Google.

Samsung Account

Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time,
use Accounts settings. Formore information,
see“Accounts” on page186.

1. From a Home screen, tap Apps > Settings>
Accounts.

2. Tap Addaccount > Samsungaccount.

Set Up Accounts on Your Device

Know Your Device

Learn some of the key features of
your mobile device, including the
screens and icons, as well as how
to navigate the device and enter
text using the keyboard.

Warning: Please note that a touch screen
responds best to a light touch from the pad
of your finger or a capacitive stylus. Using
excessive force or a metallic object when
pressing on the touch screen may damage
the tempered glass surface and void the
warranty.

15

Know Your Device

Home Screen

The Home screen is the starting point for using your device.

Notification icons

Widget

App shortcuts

Home screen indicator

Primary app shortcuts

Status icons
Status bar

App folder

Apps list

Home Screen

Home Screen Features

•

Status icons: Displays information about the
device, such as the network signal strength, battery
level, and the time.

•

Status bar: Displays device status icons (right) and
notification icons (left).

•

App folder: Groups multiple apps into a folder.

•

Apps list: Allows quick access to all of your
applications.

•

Primary app shortcuts: Displays these shortcuts
on all Home screens.

•

Home screen indicator: Indicates which Home
screen is currently visible.

•

App shortcuts: Launches your favorite applications.

•

Widget: Runs as a simple application extension
(nota shortcut) on a Home screen.

•

Notification icons: Displays new messages and
emails, available software updates, and more.

16

Know Your Device Home Screen

Customize your Home screens by adding
application shortcuts, widgets, folders,
andcustom wallpapers.

To access Home screen manager:

► From a Home screen, pinch the screen.

– or –

Touch and hold an empty space on the screen.

– or –

Touch and hold Recent.

Manage Home Screens

Your device comes with multiple Home screens to
hold app shortcuts and widgets. You can add, remove,
change the order of screens, as well as choose a
different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

•

Add a screen: Swipe to the end of the
screens, and then tap Add.

•

Remove a screen: Touch and hold a screen,
and then drag it to Remove.

•

Set a screen as the main Home screen:
Tap Main Home screen at the top of a
screen. This screen is displayed when you
press the Home key.

•

Change the order of screens: Touch
and hold a screen, and then drag it to a
newposition.

•

Tap Home screen settings, and then tap an
option to customize:

-

Transition effect: Select a transition to use
when swiping between screens.

-

Flipboard Briefing: Swipe to the left of
the screens to find the Flipboard Briefing
screen. To enable or disable this feature,
tap On/Off at the top of the screen.

17

Know Your Device Home Screen

Wallpapers

Add a Widget to a Home Screen

Change the look of the Home and Lock screens with
wallpaper. You can display a favorite picture or choose
from preloaded wallpapers.

You can add a widget to a Home screen.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers to customize.

For more information, see “Wallpaper” on page151.

To access Wallpaper settings:

► From a Home screen, tap Apps > Settings

> Wallpaper.

Widgets

Widgets are simple application extensions that
run on a Homescreen. There are many kinds
of widgets, including links to a specific contact,
Internet bookmarks, Gmail and email accounts, and
manyothers.

1. From a Home screen, pinch the screen.

2. Tap Widgets.

3. Touch and hold a widget, drag it to a Homescreen,
and release it.

Remove a Widget

You can remove a widget that you added to a Home
screen.

1. From a Home screen, touch and hold a widget to
releaseit.

2. Drag the widget to Remove and releaseit.

Note: Removing a widget does not delete the widget,
itjust removes the widget from the Home screen.

18

Know Your Device Home Screen

App Shortcuts

You can use app shortcuts to launch an app from any
Home screen.

Add a Shortcut to a Home Screen

You can add a shortcut to a Home screen.

1. From a Home screen, tap Apps.

2. Touch and hold an app shortcut, drag it to a Home
screen, and then release it.

Remove a Shortcut

You can remove a shortcut that you added to a Home
screen.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Remove and
releaseit.

Note: Removing a shortcut does not delete the app, it
just removes the shortcut from the Home screen.

Folders

Place folders on a Home screen to organize items.

Create a Folder

You can create an app folder on a Home screen.

1. From a Home screen, touch and hold an app
shortcut.

2. Drag the shortcut onto Create folder and
release.

•

Enter folder name: Enter a name for the
folder.

Palette: Change the color.

•

Add application: Place additional apps in

the folder, and then tap Done.

•

3. Tap anywhere outside of the folder to close it.

•

To add more apps, touch and hold an app
shortcut and drag it to the folder.

19

Know Your Device Home Screen



Add a Folder to a Home Screen

To add a folder to a Home screen:

1. From a Home screen, tap Apps.

2. Touch and hold a folder, drag it to a Home screen,
and then release it.

Use Folders

•

To open a folder and access the shortcuts inside,
tap it.

•

To add app shortcuts to a folder, touch and hold
the app shortcut, and then drag it onto the folder
and release.

•

To change the folder’s color scheme, tap

Palette.

Remove a Folder from a Home Screen

You can remove a folder that you added to a
Homescreen.

1. Touch and hold the folder until it detaches.

2. Drag the folder to Remove and release it.

20

Know Your Device Home Screen