Galaxy 790.6004 Series Use & Care Manual

Galaxy

Electric Range
Estufa el_ctrica

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Models, Modelos 790.6004

• = color number, n_mero de color

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www.sears.com Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. PIN 316417200 (0404)

Table of Contents Product Record

Free-Standing Range Warranty ......................................... 2

Product Record .................................................................. 2

Serial Plate Location .......................................................... 2

IMPORTANT SAFETY INSTRUCTIONS ....................... 3-5

Protection Agreements ...................................................... 6

Before Setting Oven Control .............................................. 7

Setting Surface & Oven Controls ................................... 7-8

Care & Cleaning ........................................................... 9-11

Before You Make a Service Call ................................. 12-13

Sears Service .................................................................. 14

EspaSol ...................................................................... 15-28

In this space below, record the date of purchase, model and
serial number of your product. You will find the model and
serial number printed on an identification plate. See the
bottom of this page for the serial plate location.

Model No. 790.

Serial No.

Date of Purchase

Save these instructions and your sales receipt for future
reference.

Free-Standing Range Warranty

FULL ONEYEARWARRANTY ON ALL PARTS

If, within one year from the date of installation, any part fails to function properly due to a defect in material or workmanship,
Sears will repair or replace it, at our option, free of charge.

If the product is subjected to other than private family use, the above warranty is effective for only 90 days.
WARRANTY SERVICE IS AVAILABLE BY CONTACTING THE NEAREST SEARS SERVICE CENTER IN THE UNITED

STATES.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears Roebuck and Co., Dept. 817WA Hoffman Estates, IL 60179

SERIAL ...................................................................................................................................................

PLATE
LOCATION

You will find the model and
serial number printed on the

serial plate.

Please refer to the illustration(s)
shown at right to locate the
serial plate on your range.

Remember to record the serial
number under Product Record
on this page for future

reference.

®© ®®

Important Safety Instructions

Read all instructions before using this appliance.

Save these instructions for future reference.

This manual contains important safety symbols and instructions. Please pay attention to these symbols and follow all instructions given.

This symbol will help a!eit you to situations that may Cause serious bodily harm, death or property damagel

This sYmbol Will help alert y0uto situations that may cause bodily injury or property damage.

• Remove all tape and packaging before using the range. Destroy
the carton and plastic bags after unpacking the range. Never
allow children to play with packaging material.

• Proper Installation--Be sure your appliance is properly
installed and grounded by a qualified technician in accordance
with the National Electrical Code ANSI/NFPA No. 70 latest

edition and local electrical code requirements. Install only per
installation instructions provided in the literature package for this
range.
Ask your dealer to recommend a qualified technician and an

authorized repair service. Know how to disconnect the power to
the range atthe circuit breaker or fuse box in case of an emergency.

• User servicing--Do not repair or replace any part of the
appliance unless specifically recommended in the manuals.

All other servicing should be done only by a qualified technician.
This may reduce the risk of personal injury and damage to the

range.

• Never modify or alter the construction of a range by removing
leveling legs, panels, wire covers, anti-tip brackets/screws, or
any other part of the product.

All ranges can tip.

Injury to persons could result.
Install anti-tip device packed with range.
See Installation Instructions.

@

To reduce the risk of tipping,

the range must be secured by properly installed
anti-tip bracket provided with the range. To

check ifthe bracket is installed properly, visually
check that rear leveling leg is inserted into and
fully secured by the anti-tip bracket by removing
lower panel or storage drawer. For models with

a warmer drawer, grasp the top rear edge of the
range and carefully attempt to tilt it forward.

Refer to the Installation Instructions for proper

anti-tip bracket installation.

Stepping, leaning or sitting on the doors or

drawers of this range can result in serious injuries and also
cause damage to the range. Do not allow children to climb or play

around the range. The weight of a child on an open door may cause
the range to tip, resulting in serious burns or other injury.

Do not use the oven or warmer drawer (if

equipped) for storage.

Do not store items of interest to children in the

cabinets above a range or on the backguard of a range. Children
climbing on the range to reach items could be seriously injured.

Never Use Your Appliance for Warming or

Heating the Room.

• Storage in or on Appliance--Flammable materials should not
be stored in an oven, warmer drawer, near surface units or in
the storage drawer. This includes paper, plastic and cloth items,

such as cookbooks, plasticware and towels, as well as flammable
liquids. Do not store explosives, such as aerosol cans, on or near
the range.

• Do Not Leave Children Alone--Children should not be left _
alone or unattended in the area where appliance is in use. They (_

should never be allowed to sit or stand on any part of the _
appliance.

• DO NOT TOUCH SURFACE UNITS, AREAS NEAR THESE
UNITS, HEATING ELEMENTS OR INTERIOR SURFACES OF
THE OVEN. Both surface units and oven heating elements may

be hot even though they are dark in color. Areas near surface units
may become hot enough to cause burns. During and after use, do
not touch, or let clothing or other flammable materials touch these
areas until they have had sufficient time to cool. Among these
areas are the cook top, surfaces facing the cook top, the oven vent
openings and surfaces near these openings, oven door and

window.

• Wear Proper Apparel--Loose-fitting or hanging garments
should never be worn while using the appliance. Do not let
clothing or other flammable materials contact hot surfaces.

• Do Not Use Water or Flour on Grease Fires--Smother the fire

with a pan lid, or use baking soda, a dry chemical or foam-type

extinguisher.

• When heating fat or grease, watch it closely. Fat or grease may
catch fire if allowed to become too hot.

• Use Only Dry Potholders--Moist or damp potholders on hot
surfaces may result in burns from steam. Do not let potholders

touch hot heating elements. Do not use a towel or other bulky cloth
instead of a potholder.

• Do Not Heat Unopened Food Containers--Buildup of pressure
may cause container to burst and result in injury.

• Remove the oven door from any unused range if it is to be
stored or discarded.

IMPORTANT--Do not attempt to operate the range during a
power failure, if the power fails, always turn off the range. If the

range is not turned off and the power resumes, the range will begin
to operate again. Once the power resumes, reset the clock and

oven function.

Important Safety Instructions

IMPORTANT INSTRUCTIONS FOR USING

YOUR COOKTOP

• Know which knob controls each surface heating unit. Place

a pan of food on the unit before turning it on, and turn the unit off
before removing the pan.

• Use Proper Pan Size--This appliance is equipped with one or
more surface units of different sizes. Select utensils having flat

bottoms large enough to cover the surface unit heating element.
The use of undersized utensils will expose a portion of the
heating element to direct contact and may result in ignition of
clothing. Proper relationship of utensil to element will also

improve efficiency.

• Utensil Handles Should Be Turned Inward and Not Extend
Over Adjacent Surface Elements--To reduce the risk of burns,

ignition of flammable materials, and spillage due to unintentional
contact with the utensil, the handle of the utensil should be

positioned so that it is turned inward, and does not extend over
adjacent surface units.

• Never Leave Surface Elements Unattended at High Heat
Settings--Boilovers cause smoking and greasy spillovers that
may ignite, or a pan that has boiled dry may melt.

• Do Not Immerse or Soak Removable Heating Elements--
Heating elements should never be immersed in water. Heating
elements clean themselves during normal operation.

• Glazed Cooking Utensils--Only certain types of glass, glass/
ceramic, ceramic, earthenware, or other glazed utensils are

suitable for cook top service without breaking due to the sudden
change in temperature. Check the manufacturer's
recommendations for cook top use.

• When flaming foods under a ventilating hood, turn the fan

on.

IMPORTANT INSTRUCTIONS FOR USING

YOUR OVEN

• Use Care When Opening Oven Door or Warmer Drawer (if

equipped)--Stand to the side of the range when opening the
door of a hot oven. Let hot air or steam escape before you
remove or replace food in the oven.

• Keep Oven Vent Ducts Unobstructed, The oven vent is
located under the left rear surface element if your model is
equipped with coil elements. The oven vent is located below the
backguard for models equipped with ceramic-glass cook tops.
Touching the surfaces in this area when the oven is operating

may cause severe burns. Also, do not place plastic or heat-
sensitive items on or near the oven vent. These items could melt

orignite.

• Placement of Oven Racks, Always place oven racks in desired
location while oven is cool. If rack must be moved while oven is

hot use extreme caution. Use potholders and grasp the rack with
both hands to reposition. Do not let potholders contact the hot
heating elements in the oven. Remove all utensils from the rack
before moving.

• Do not use the broiler pan without its insert, The broiler pan
and its insert allow dripping fat to drain and be kept away from

the high heat of the broiler.

• Do not cover the broiler insert with aluminum foil. Exposed

fat and grease could ignite.

• Protective Liners--Do not use aluminum foil to line the oven
bottom. Only use aluminum foil as recommended in this manual.

Improper installation of these liners may result in risk of electric
shock, or fire.

Important Safety Instructions

IMPORTANT INSTRUCTIONS FOR CLEANING YOUR RANGE

• Clean the range regularly to keep all parts free of grease that could catch fire. Pay particular attention to the area underneath
each surface element. Do not allow grease to accumulate.

• Kitchen cleaners and aerosols--Always follow the manufacturer's recommended directions for use. Be aware that excess
residue from cleaners and aerosols may ignite causing damage and injury.

• Clean Ventilating Hoods Frequently--Grease should not be allowed to accumulate on the hood or filter. Follow manufacturer's
instructions for cleaning.

COIL COOKTOP MODELS

• Make Sure Reflector Pans or Drip Bowls Are in Place--Absence of these pans or bowls during cooking may subject wiring or
components underneath to damage.

• Protective Liners--Do not use aluminum foil to line surface unit drip bowls, or reflector pans. Only use aluminum foil as recommended
in this manual. Improper installation of these liners may result in risk of electric shock, or fire. Improper installation of these liners may

result in risk of electric shock, or fire.

IMPORTANT SAFETY NOTICE

The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known
to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure [_

to such substances.

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PROTECTION AGREEMENTS

In the U.S.A.

Master Protection Agreements

Congratulations on making a smart purchase. Your new
Kenmore® appliance is designed and manufactured for
years of dependable operation. But like all products, it
may require preventive maintenance or repair from time to
time. That's when having a Master Protection Agreement
can save you money and aggravation.

Purchase a Master Protection Agreement now and protect

yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extend the
life of your new appliance. Here's what's included in the

Agreement:

5_ Expert service by our 12,000 professional repair

specialists

I_'Unlimited service and no charge for parts and labor on

all covered repairs

I_'"No-lemon" guarantee - replacement of your covered

product if more than three product failures occur within
twelve months

lY_Product replacement if your covered product can't be

fixed

I_'Annual Preventive Maintenance Check at your request

- no extra charge

I_"Fast help by phone - non-technical and instructional

assistance on products repaired in your home, plus
convenient repair scheduling

lY_Power surge protection against electrical damage due

to power fluctuations

I_'Rental reimbursement if repair of your covered product

takes longer than promised

In Canada

Maintenance Agreements

Your purchase has added value because you can depend on
Sears HomeCentral® for service. With over 2400 Service

Technicians and access to over 900,000 parts and
accessories, we have the tools, parts, knowledge and skills
to ensure our pledge: We Service What We Sell.

Your Kenmore® appliance is designed, manufactured and
tested to provide years of dependable operation. Yet any
major appliance may require service from time to time. The
Sears Maintenance Agreement offers you an outstanding
service program, affordably priced.

The Sears Maintenance Agreement

• Is your way to buy tomorrow's service at today's price.

• Eliminates repair bills resulting from normal wearand tear.

• Provides for non-technical and instructional assistance.

• Even if you don't need repairs, provides an annual
Preventive Maintenance Check, at your request, to ensure
that your appliance is in proper running condition.

Some limitations apply. For information concerning
Sears Canada Maintenance Agreements, call

1-800-361-6665.

Once you purchase the Agreement, a simple phone call is
all that it takes for you to schedule service. You can call
anytime day or night, or schedule a service appointment

online.

Sears has over 12,000 professional repair specialists,

who have access to over 4.5 million quality parts and

accessories. That's the kind of professionalism you can
count on to help prolong the life of your new purchase for
years to come. Purchase your Master Protection

Agreement today!

Some limitations and exclusions apply.
For prices and additional information,

call 1-800-827-6655.

Sears Installation Service
For Sears guaranteed professional installation of home

appliances and items like garage door openers and water
heaters, in the U.S.A. call 1-800-4-MY-HOME®

OVEN VENT LOCATED

UNDER LEFT REAR ELEMENT

Before Setting Oven Control

Oven Vent Location

For models equipped with coiled surface elements, the oven vent is located under

the left rear surface element. When the oven ison, warm air flows through the

left rear element. This venting is necessary for proper air circulation in the oven

and good baking results. DO NOT BLOCK THE OVEN VENT.

Arranging Oven Racks

ALWAYS ARRANGE OVEN RACKS WHEN THE OVEN IS COOL (PRIOR TO
OPERATING THE OVEN). Always use oven mitts when using the oven.

Removing & Replacing Oven Racks

To remove, pull the rack forward until it stops. Lift up front of rack and slide out. To replace, fit the rack onto the guides on

the oven walls. Tilt the front of the rack upward and slide the rack back into place.

Rack

RECOMMENDED RACK POSITIONS FOR

BROILING, BAKING & ROASTING

Food
Broiling meats, chicken or fish

Cookies, cakes, pies, biscuits & muffins
Frozen pies, angel food cake, yeast, bread,

casseroles, small cuts of meat or poultry
Turkey, roast or ham

Setting Surface & Oven Controls

To Operate the Surface Elements:

Rack Position

1,2or3

3or4
4or5

5

1. Place cooking utensil on the surface element.

2. Push in and turn the surface control knob in either direction to the desired setting. Start most cooking operations on a
higher setting and then turn to a lower setting to finish cooking. The control knobs do not have to be set exactly on a particular
setting. Use the settings as a guide and adjust the control knob as needed.

3. When cooking is completed, turn the surface element off before removing the pan. Note: The Surface indicator light will
glow when one or more elements are turned on. A quick glance at this indicator light when cooking is finished is an easy

check to be sure all surface elements are turned off.

The suggested settings found in the chart below are based on cooking in medium-weight

...........................................................................................aluminum pans with lids. Settings may vary when using other types of pans.

STANDARD SURFACE ELEMENTS

Setting Type of Cooking

HIGH (HI) Start most foods, bring water to a boil, pan broiling

MEDIUM HIGH (6) Continue a rapid boil, fry, deep fat fry
MEDIUM (4-5) Maintain a slow boil, thicken sauces and gravies, steam vegetables
MEDIUM LOW (2 - 3) Keep foods cooking, poach, stew

LOW (SIM) Keep warm, melt, simmer

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Do not place plastic items such as salt and pepper shakers, spoon holders or plastic wrappings on top

of the range when itis in use. These items could melt or ignite. Potholders, towels orwooden spoons could catch fire ifplaced
too close to the surface elements.

7

Setting Surface & Oven Controls

@ OVEN O TEMP @

SURFACE OVEN

READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar

with the various functions of the oven as described below. Note: The Oven indicator light will glow when the oven is turned on
when baking or broiling. A quick glance at this indicator light when cooking is finished is an easy check to be sure the oven is

turned off.

To Bake

1. Arrange oven racks while the oven is still cool. See "Arranging Oven Racks" under Before Setting Oven Control.

2. Turn the Oven Control knob counterclockwise to the desired temperature.

3. Preheat the oven for 10 to 12 minutes before baking. Preheating is not necessary when roasting, cooking casseroles or
broiling most foods.

4. When cooking is finished, turn the Oven Control knob to OFF.

To Broil

1. Arrange oven rack while oven is still cool. For rare meats, position the broiler pan closer to the element (upper position).
For well-done foods such as chicken, lobster tails or thick cuts of meat, position the pan further from the element (lower
position).

2. Turn the Oven Control counterclockwise to Broil. Most foods can bebroiled at the Broil setting. To sear rare steaks, allow
the element to become red-hot--about 2 minutes--before placing food in the oven.

3. Place the insert on the broiler pan, then place the food on the insert. DO NOT use the broiler pan without the insert or cover
the insert with aluminum foil. The exposed fat could ignite.

4. Place the pan on the oven rack. Leave the door open at the broil stop position while broiling. The door will stay in this
position without closing.

5. Broil on one side until food is browned; turn and cook on the second side. Season and serve. Note: Always pull the rack
out to the stop position before turning or removing food.

6. When broiling isfinished, turn the Oven Control to OFF.

Should an oven fire occur,

close the oven door and turn offthe oven.
If the fire continues, throw baking soda on

the fire or use afire extinguisher. DO NOT
put water or flour on the fire. Flour may be
explosive.

The broiler pan and the insert allows
grease to drain and be kept away from the
high heat of the broiler. DO NOT use the
pan without the insert. DO NOT cover the
insert with foil;the exposed grease could
ignite.

Care & Cleaning

Surfaces How to Clean

Aluminum (Trim Pieces) & Vinyl Use hot, soapy water and a cloth. Dry with a clean cloth.

Painted and Plastic Control Knobs, Body
Parts, and Decorative Trim

Chrome Control Panel, Decorative Trim

Porcelain Enamel Broiler Pan and Insert,
Door Liner, Body Parts, Warmer Drawer

(ifequipped)

Oven Racks

Oven door

Forgeneral cleaning, use hot, soapywater and a cloth. Formore difficult soils and
built-up grease, apply a liquid detergent directly onto the soil. Leave on soil for 30

to 60 minutes. Rinse with adamp cloth and dry. DO NOT use abrasive cleaners
on any of these materials; they can scratch. To remove control knobs, turn to the
OFF position; grasp firmly and pull straight off the shaft. To replace knobs after
cleaning, line up the flat sides of both the knob and the shaft then push the knob
into place.

Before cleaning the controlpanel, turn all controls to OFF and remove the control
knobs. To remove, pull each knob straight off the shaft. Clean using hot, soapy
water and a dishcloth. Rinse with clean water using a dishcloth. Be sure to
squeeze excess water from the cloth before wiping the panel; especially when
wiping around the controls. Excess water in or around the controls may cause
damage to the appliance.To replace knobs after cleaning, line up the flat sides of
both the knob and the shaft then push the knob into place.

Gentle scouring with asoapy scouring pad will remove most spots. Rinse with a

1:1 solution of clear water and ammonia. If necessary, cover difficult spots with
an ammonia-soaked paper towel for 30 to 40 minutes. Rinse with clean water and
a damp cloth, and then scrub with a soap-filled scouring pad. Rinse and wipe dry
with a clean cloth. Remove all cleaners or the porcelain may become damaged
during future heating. DO NOT use spray oven cleaners on the cooktop.

Remove oven racks and clean by using a mild, abrasive cleaner following
manufacturer's instructions. Rinse with clean water and dry.

Rub the sides of the racks with wax paper or a cloth containing a small amount
of baby oil or salad oil (this will make the racks glide easier into the rack positions).

To clean oven door, wash with hot, soapy water and a clean cloth. DO NOT
immerse the door in water.

DO NOT clean the oven door gasket. The oven door gasket is made of a silicone
rubber material on non self-cleaning models, which is essential for a good seal.
Care should be taken not to rub, damage or remove the gasket.

Care & Cleaning

Surface Elements and Drip Bowls- Surface elements can be unplugged and removed to make cleaning the drip pans

easier. The surface elements clean themselves when they are turned on. Food spilled on a hot element will burn off. Food spilled
on a cool element may be cleaned with a damp cloth--any remaining soil will burn offthe next time the element is used.

Be sure the range is cool

before removing elements or drip bowls.
Be careful not to bend terminal ends

when replacing elements after cleaning.

Hold

Down

Clip

(if equipped) -

Allow Element

Terminal En(

nina

Plug

Main top

Lift-up rod "_"

When lowering the lift-up

range top, grasp the sides with finger-tips
only. Be careful not to pinch fngers. DO
NOT drop or bend the range top when
raising or lowering. This could damage

the surface.

Never immerse a surface element in water.

To Remove the Surface Elements and Drip Bowls

1. Lift the edge of the drip bowl across from the terminal end. Lift the surface

element and drip bowl together just enough to clear the cooktop.

2. While holding the drip bowl and surface element, gently pull the terminal end

outfrom the terminal plug. Ifequipped, DO NOT remove the hold down clip from

the drip bowl.
To Clean Drip Bowls
Wash in hot, soapywater or inthe dishwasher. Rinse and drywhile still warm. Hard
to remove, burned on soil can be removed by soaking the drip bowls for about 20
minutes in a lightly diluted liquid cleanser or a solution of ammonia and water (1/
2 cup ammonia to 1gallon ofwater). A nylon scrubber may be used after soaking.
DO NOT use abrasive cleaners or steel wool, as they will scratch the surface.
Always rinse with clean water and polish dry with a soft cloth.
To Replace Drip Bowls and Surface Elements

1. Slide the terminal end on the element through the opening in the drip bowl.

2. Align the element support to rest on the rim inside the drip bowl. If your drip

bowl is equipped with a hold down clip, align the element support opposite the

terminal end with the slot in the hold down clip, and snap into place.

3. After the element is positioned in the drip bowl, line up the terminal end with

the terminal plug as shown.

4. Hold the surface element and drip bowl togetheras level as possible and firmly

push the terminal end into the terminal plug. Make sure element terminal is

seated properly into terminal plug. Make sure the surface element is level to

reduce the hazard of pans sliding off the element.
To Raise the Top for Cleaning

1. Grasp the sides and lift from the front. Lift-up rods will support the top in a
raised position. Only lift the top far enough to allow the support rods to snap
into place.

2. Clean underneath using a clean cloth and hot, soapy water.

3. To lower the top, gently push back on each rod to release the notched support.
Hold the range top and slide the lift rods down into the range frame.

Cleaning Oven Bottom

The bake element is designed to be gently tilted up using your hand from the front
of the bake element. This will allow easier access to the oven bottom for cleaning.
Be careful not to raise the element more than 4 or 5 inches from the resting position.

4 or 5 inches

to clean oven bottom

10

or
use

a Nail

Fig. 1

Fig. 2

[1_'_00 ven

Door

Oven Door
Hinge

Fig. 3

Care & Cleaning

Removing and Replacing the Oven Door

The door is heavy. For safe, temporary storage, lay the door flat

with the inside of the door facing down.

To Remove Oven Door:

1. Open oven door completely (horizontal with floor- See Fig. 1).

2. Remove 2 screws located on the inside of the oven door liner (See A Fig. 2)

3. Insert the 2 screws into the door hinge holes located on the side ofthe hinge arm, one
into each hinge (See B Fig. 2).

4. Close oven door until the door stops, (Do not force the door to close any further). The
placement of these screws should keep door open in about a 45 degree position.

5. Grasp oven door firmly on both sides and slide door up and off hinges atthe same angle.
(See Fig. 3)

6. To clean oven door, follow the instructions in the Care & Cleaning table (page 9).

To Replace Oven Door:

1. Be sure the hinge arms remain atthe45 degree angle position. Be sure the screws are
still locking the hinge arms from moving. If the screws fall out of the hinge holes, the
hinge(s) may snap back against the oven frame and could pinch fingers or chip the

porcelain finish on the oven front frame.

2. Hold door at the sides near the top while resting the lower front of door on your knee.
Insert the door channels at the bottom of door over the door hinges, (See Fig. 3).

3. Allow the door to slide down into the door hinges evenly at the same 45 degree angle.
The hinge arms should be inserted into the bottom corners as far as they can go.

4. Open door completely (horizontal with floor) and remove both screws from holes in
door hinges.

5. Reinstall the 2 screws into the door liner (See C Fig. 2).

6. If the door is not in alignment with the oven frame, remove door and repeat the above
steps.

G3

11

Before You Call

Solutions to Common Problems

Before you call for service, review this list. tt may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

Range is not level.

Cannot move appliance easily.
Appliance must be accessible for

service.

Surface element too hot or not hot

enough.

Surface element does not heat.

POSSIBLE CAUSE/SOLUTION

Poor installation. Place oven rack in center of oven. Place a level on the oven rack.

Adjust leveling legs at base of range until the oven rack is level.

Be sure floor is level and isstrong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.

Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are

square and have sufficient room for range clearance.

Cabinets not square or are built in too tightly. Contact builder or installer to make

appliance accessible.

Carpet interferes with range. Provide sufficient space so range can be lifted over

carpet.

Incorrect control setting. Make sure the correct control is on for the surface

element to be used.

Lightweight or warped pans used. Use only flat, evenly balanced, medium or
heavyweight cookware. Flat pans heat better than warped pans. Cookware
materials and weight of the material affect heating. Heavy- and medium-weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

No power to the appliance. Check steps under "Entire Appliance Does Not
Operate" in this Before You Call Checklist.

Incorrect control setting. Make sure the correct control is on for the surface

element to be used.

Entire appliance does not operate.

Element not making contact in block. Follow instructions under"Surface Elements

and Drip Bowls" in the Care & Cleaning section.

Make sure cord/plug is plugged tightly into outlet.

Oven smokes
broiling.

The time of day must first be set in order to operate the oven.

Service wiring is not complete. Contact your authorized Sears Service Center for

assistance.

excessively during

Control(s) not set properly. Follow instructions under Setting Oven Controls.
Make sure oven door is opened to broil stop position.
Meat too close to the element. Reposition the rack to provide proper clearance

between the meat and the element. Preheat broil element for searing.

12

Before You Call

Solutions to Common Problems

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

Drip bowls are pitting or rusting.

Drip bowls turning color or distorted.

Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause
corrosion. Remove and wash drip bowls as soon as possible after a spillover

Normal environment. Houses along sea coast are exposed to salt air. Protect
bowls as much as possible from direct exposure to salt air.

Bottom surface of cookware extends beyond surface elements and touches
cooktop surface. This can cause high enough temperatures to discolor the drip
bowls. DO NOT use cookware of this type. Pan sizes should be matched to the
size of the element. Replacement bowls may be purchased from your Sears

Service Center.

Poor baking results.

Many factors affect baking results. Make sure the proper rack position is used.
Center food in the oven and space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time.

Flames inside oven or smoking from Your oven will most likely smoke after a spillover has occurred ... this is normal,
vent. especially for high oven temperatures, pie spillovers or large amounts of grease

on bottom of oven. Wipe up excessive spillovers immediately.

C¸

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For repair-in your home-of all major brand appliances,

lawn and garden equipment, or heating and cooling systems,

no matter who made it, no matter who sold it!

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For the replacement parts, accessories and

owner's manuals that you need to do-it-yourself.

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For Sears professional installation of home appliances

and items like garage door openers and water heaters.

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1-800-4-MY-HOME ® (1-800-489-4663) ......

Call anytime, day or night (U.S.A. and Canada)

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www.sears.com www.sears.ca

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For repair of carry-in items like vacuums, lawn equipment,

and electronics, call or go on-line for the location of your nearest

Sears Parts & RePair Center.

1 800 488 1222

Ca,anytimedayorn ght/USAonly!

www.sears.com

To purchase a protection agreement (U.S.A.)

or 1mainte:ance800827 6655agreement(u.S.A.)(Canada)onaprod.uCtl800 361serviced6665(Canada)bYSears:

Para pedir servicio de reparaciSn Au Canada pour service en fran£ais:

a domicilio y para ordenar piezas: 1-800-LE-FOYER Mc

,,,,,,,,,,,,,,,,,, 1-888-SU-HOGAR sM

(1-888-784-6427)

® Registered Trademark / TMTrademark / SMService Mark of Sears, Roebuck and Co.
® Marca Registrada / TMMarca de FAbrica / SMMarca de Servicio de Sears, Roebuck and Co.

MCMarque de commerce / MDMarque deposee de Sears, Roebuck and Co. © Sears, Roebuck and Co.