GAI-Tronics 293-101 User Manual
Pub. 42004-378C
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Model 293-101, 293-101AL, 297-101,
298-101, and 294-101AL Externally Powered
Emergency Phones
TABLE OF C ONTENTS
Getting Started ........................................................................................................................... 1
Product Overview..............................................................................................................................1
Standard Operation...........................................................................................................................3
Placing an Emergency Call.............................................................................................................................3
Placing a Non-Emergency Call (Models 294-101AL and 298-101 Only)......................................................... 3
Americans with Disabilities Act (ADA) Functionality...................................................................... 4
Installation................................................................................................................................. 5
Safety Guidelines...............................................................................................................................5
General Installation Guidelines.........................................................................................................5
Tamper-Resistant Hardware........................................................................................................................... 5
Conduit Installation Details............................................................................................................................ 6
Models 293-101, 293-101AL, and 294-101AL...................................................................................7
Models 297-101 and 298-101 .............................................................................................................9
Setup ........................................................................................................................................ 12
Hardware Configuration................................................................................................................. 12
Audio Level Adjustments................................................................................................................ 14
Programming...........................................................................................................................15
Remote Programming..................................................................................................................... 15
Local Programming......................................................................................................................... 16
Programming Sequences................................................................................................................. 18
Dialing Options............................................................................................................................................18
Password..................................................................................................................................................... 20
Silent Monitoring Feature............................................................................................................................. 20
Off-Hook Ringing........................................................................................................................................20
Disconnect Options ...................................................................................................................................... 21
Americans with Disa bili ti es Act (ADA) Pr ogramming.................................................................................. 22
Maintenance.............................................................................................................................24
Specifications................................................................................................................. ..........25
GAI-Tronics Corporation P.O. Box 1060, Readi ng, PA 19607-1060 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
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PUB. 42004-378C
Model 293-101, 293-101AL, 297-101,
298-101, and 294-101AL Externally Powered
Emergency Phones
Getting Started
Product Overview
Thank-you for your purchase of a GAI-Tronics ADA-compliant emergency telephone. This manual
applies to the following GAI-Tronics ADA-Compliant Emergency Telephones:
Model Description
293-101
293-101AL
294-101AL
297-101
298-101
All of the emergency telephones listed above comply with the Americans with Disabilities Act (ADA).
Each phone includes a Braille tag for vision-impaired individuals to identify the functions of the
telephone and a visual indication for hearing-impaired individuals indicating that an emergency call has
been answer ed.
Emergency Phone – This phone is housed in a safety yellow, glass-reinforced polyester
encl osure tha t is design e d to be s urface- mount e d and i nclu des an emer gency push b utt o n.
Emergency Phone – The vandal-resistant phone is housed in a cast aluminum enclosure
painted safety yellow that is designed to be surface-mounted and includes an emergency
push button.
Emergency Phone wi th Keypad – A cast aluminum enclosure painted safety yellow that
is designed to be surface-mounted and includes a 12-button Braille keypad, an emergency
push button and a call (off-hook) button.
Flush-panel Emergency P hone – This is a flush-mount phone with a heavy-gauge
brushed stainless steel front panel, and includes an emergency push button.
Flush-panel Emergency Phone with Keypad – This flush-mount phone with a heavygauge brushed stainless steel front panel includes a 12-button Braille keypad, an
emergency push button, and a call (off-hook) button.
The C
ALL RECEIVED WHEN LIT LED is the visual call- received indica t or . When the security off icer
answers the telephone and acknowledges the call, the LED will light. The LED remains lit until the call
is disconnected.
GAI-Tronics Corporation P.O. Box 1060, Readi ng, PA 19607-1060 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
V
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The GAI-Tronics emergency phone product line provides the flexibility to address a diverse range of
applications. A wi de variet y of functions can b e achieved by alteri ng the conf igur atio n data st ored in the
phone’s non-volatile memory. These configuration options include:
• Pre-programmed auto-dial telephone numbers
• Call terminati on method (a utomatic or manua l)
• Maximum call duration
• Ans w erin g options
Each of the above emergency phones require a “Class 2” 12 V dc regulated power supply (included) and
can be connected to any of the following:
• Central Office (CO) line to the Public Switched Telephone Network (PSTN)
• 24 V dc or 48 V dc analog station port of Private Branch Exchange (PBX), Private Automatic Branch
Exchange (PABX) or KSU.
Connection may not be made to pay phone extensions or shared service (party) lines.
OTE: Each telephone req ui res a d edicated powe r s upply. Multiple telephones ca nnot be
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connected to a si ng le power supp ly. The power supply must p ro v i de g a lvanic isol at ion between its
input a nd it s 12 V dc o utput. For dc - t o -dc app licat ions, g alvanic is olation is requir e d. Galv anic
isolation (separation) is achieved by using a transformer or opto-coupler.
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Standard Operation
Placing an Emer gency Call
1. Press the EMERGENCY push button to place an immediate call to a preprogrammed emergency
number, typically a security office or 911.
2. The emergen cy operator lifts the han dset, and p resses * to acknowledge the call.
3. Once acknowledged, the C
ALL RECEIVED WHEN LIT lamp on the phone’s front panel illuminates, and
communication can begi n.
Placing a Non-Emergen cy Call ( Models 294-10 1AL and 298-10 1 Only)
The emergency phone models with keypads can also be used to make non-emergency type calls as
follows:
1. Press the C
ALL push button.
2. Wait for dial tone.
3. Use the k eypad to di al t he d esired n umber.
To disconnect the call, press t h e C
ALL push button a second time.
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Americans with Disabilities Act (ADA) F unctionality
Call Received Indicator Lamp
The CALL RECEIVED WHEN LIT lamp indicates to hearing-impaired individuals that the emergency call
has been answered. When the individual presses the emergency push button, the person receiving the call
(typically the security operator) presses the * DTMF button. The telephone detects the * DTMF signal
and illuminates the C
Location Identification Code Dialing
The Location Identification Code feature enables security personnel to quickly and easily locate an
individual in trouble. When the individual presses the E
call (typic all y the se c urit y operator) pr es ses t he *
signal and transmits a three-digit location identification code to identify which emergency telephone is
originating the call. This location code can be displayed on a DTMF decoder device (not supplied).
Disconnecting Calls
There are both manual and automatic methods included in the emergency telephones to disconnect calls.
The disconnect methods include the following:
ALL RECEIVED WHEN LIT lamp.
MERGENCY push button, the person receiving the
DTMF button. The telephone detects the * DTMF
• To remotely disconnect an emergency call, operator presses the # for a least 2 seconds or #
# twice
within 2 seconds.
• To manually disconnect an emergency call, press the E
MERGENCY button after 15 seconds (can be
disabled).
• To manually disconnect a non- emer g en cy call, press t he C
ALL button a second time.
• To automatically disconnect;
- All calls, loop current disconnect.
- All calls, maximum call duration timeout (configurable from 1 minute to 99 minutes) or disable for
no timeout.
- Emergency and incoming calls, call progress tones (dial tone, busy signal, fast busy (or reorder)
tone)
For f actory defaults and a vailable op tions, please refer to t h e Progra mming sec tion of th is manu al
beginning on page 15.
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Installation
ATTENTION
Installation should be performed by qualified personnel and only in
accordance with the National Elec trical Code or applicable loc al cod es.
Safety Guidelines
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
• Do not install telephone wiring during a lightning storm.
• All telephone models must be properly connected to earth ground to protect personnel and to
minimize the effects of any electrostatic discharge (e.g., lightning). The Model 293-101AL, 294101AL, 297-101, and 298-101 Telephones each include a ground terminal. Please note proper
grounding does not eliminate the need for lightning protection for the telephone or the telephone
system.
• An additional UL Listed lightning arrestor may be installed on any phone or phone cable that is
exposed t o a hig h er risk of li ghtning st rikes . The l ightning arr es tor must be i nsta lled as close to the
phone as possible to maximize the protection. It must not be installed within the enclosure supplied
with the phone. Please consult our Service Center at 800-492-1212 for further information.
• Do not install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
• Do not touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
• If an ac source is available within five feet of the telephone, the included power supply can be used
The ac source and power supply must be mounted in a dry location, such as a GAI-Tronics stanchion.
• If the ac source is located more than five feet from the telephone either extend the wiring of the
included power supply, or provide a UL LISTED “Class 2” 12 volt dc regulated power supply.
Additionally, if the ac source is not located within the same structure or building, lightning/surge
protection is required.
General Installation Guidelines
GAI-Tronics emergency phones are designed to operate on telephone lines as detailed in the Product
Overview section of this manual. The telephones are designed to operate with one telephone per line. If
telephones are operated in parallel or “party line configuration” you may experience sporadic phone
operation, difficulties with programming, or premature disconnection of calls. Additionally, if special
features, e.g. voice mail, call waiting, etc, are not disabled, the phone may not function.
Tamper-Resistant Hardware
All of the telephones described in this manual are vandal resistant. The front panel for each telephone
covered in this manual is attached to its enclosure with tamper-resistant screws. A GAI-Tronics Model
233-001 Tamper-Resistant Screwdriver (sold separately) is recommended for installing the tamperresistant screws.
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Conduit In stallation D etails
GAI-Tronics recommends installing telephone lines in conduit to protect against accidental damage and
vandalism. To prevent moisture from entering the enclosure, we strongly recommend the following:
• Conduit should enter the enclosure from the bottom.
• Sealed fittings should be installed at all cable entry points.
• Silicone sealant or equivalent should be applied around and inside all conduit entries.
Please refer to the examples below for the recommended conduit installation details.
Figure 1. Bottom entry conduit recommended for
non-metal li c en cl osu res
Figure 3. Bottom entry conduit installation details
for meta ll ic en cl os ures
Figure 2. Top entry conduit installation for non-
metallic enclosures (NOT recommended)
Figure 4. Top entry conduit installation details for
metallic enclosures (NOT recommended)
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Models 293-101, 293-101AL, and 294-101AL
The mounting and wiring instructions for Models 293-101, 293-101AL and 294-101AL are as follows:
1. Remove the four tamper-resistant screws from
the front panel.
2. Position the enclosure on the mounting
su rface. The enclosure prov ides fo ur
0.28-inch mounting holes. Secure it with the
four ¼-inch diameter bolts of the appropriate
length for the mounting surface.
OTE: When using the GAI-Tronics Model
N
231 Pole Mounting Kit, follow the mounting
instructions provided in the kit.
3. For Model 293-101 only: Create an access
hole using a Greenlee-type punch that is
equivalent in size to the conduit diameter.
Bottom entry is strongly recommended. Insert
a conduit fitting in the access hole. Refer to
conduit installation details on page 6.
OTE: Use silicone sealant or equivalent
Figure 5. Model 293-101 Emergency Phone in a
Non-metallic Enclosure
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around and inside all conduit entries.
4. Pull the telephone line and power supply cord through the conduit.
5. Connect the power supply 4-pin connector to the P17 header jack on the PCBA.
6. Connect the telephone’s modular plug to a USOC RJ11 or CA11A (Canada) modular jack.
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OTE: A modular jack may be mounted inside the telephone. Connecting the telephone line directly
to TB1 is acceptable.
7. Perform the initial programming of the phone. Refer to the Programming section on page 15.
8. Make hardware configuration changes, if necessary. Refer to page 12 for more information. Verify
the phone is operating properly by calling to and from another phone.
9. Adjust the speaker levels if necessary. See the Audio Level Adjustments section on page 14 for
details.
10. Complete the installation by attaching the front panel assembly to the rear enclosure using the four
tamper-res i stant screws .
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Figure 6. Model 293-101AL
Figure 7. Model 294-101AL
Figure 8. Model 293-101, 293-101AL, and 294-101AL Component Locations
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