This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics. GAITronics retains all intellectual property and other rights in or to the information contained herein, and
such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
General Information
The Model 12520-009 and 12520-010 Kits are intended for use on GAI-Tronics 300 Series standard
telephones (-001 and -002). The Model 12520-009 is a 2-inch red push-button assembly kit used on the
standard Model 393, 393AL, 394AL, 396, 397, and 398 Telephones. The Model 12520-010 is a 1-inch
black push-button assembly kit used on the Model 392, 394AL, 396, and 398 Telephones. The
installation procedures are the same for both kits.
Kit Components
Qty. Description Required Tools
1 Push-button Switch Assembly
1 Mounting Nut
1 Mounting Ring
1 Tie Wrap
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M
ODELS 12520-009 AND 12520-010ROUND PUSH-BUTTON ASSEMBLY REPLACEMENT KIT Page: 3 of 4
Installing New Push-Butt on Assembly
1. From the front side of the panel, push the new push-button assembly through the hole. See Figure 1
and Figure 2.
2. Secure the push-button assembly to the front cover using the mounting ring and the mounting nut.
See Figure 1 and Figure 2.
NOTE: Ensure that the O-ring seal is in its proper location, as shown in Figure 1 and Figure 2.
3. Tighten the anti-rotation screws on the mounting nut.
4. Use the enclosed tie wrap to secure the push-button assembly cable to the other wires, and attach to
the anchor.
5. Replace the #4-40 screws that secure the PCBA to the standoffs.
6. Plug the push-button assembly cable into the PCBA at the proper location noted earlier.
7. Reconnect the telephone line cord, and strobe wires, if applicable.
8. Align the front cover with the rear enclosure, and use the Model 233-001 Security Screwdriver to
secure four front cover screws (previously saved).
Model 392, 396, 397, and 398 Series T elephones
ATTENTION
accordance with the National Electrical Code or applicable local codes.
Removing the Old Push-Button Assembly
1. Use a Model 233-001 Security Screwdriver to remove the six front panel screws. Save the screws for
re-assembly.
2. Lift the front panel assembly away from the back box approximately 6 to 8 inches.
3. Unplug the telephone line cord from the modular block in the back box, and disconnect the strobe
wires, if applicable.
4. Remove the front panel assembly, and place it face down on a flat surface.
5. Use the wire cutters to snip the tie wrap that is securing the push-button assembly cables to the other
wires.
6. Unplug the push-button assembly cable from the PCBA. Be sure to note the location of the
connection for re-assembly.
Installation should be performed by qualified personnel and only in
7. Using the appropriate screwdriver, loosen the anti-rotation screws on the mounting nut.
8. Remove and discard the mounting nut, the mounting ring, and the push-button assembly.
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ODELS 12520-009 AND 12520-010ROUND PUSH-BUTTON ASSEMBLY REPLACEMENT KIT Page: 4 of 4
Installing the New Push-Button Assembl y
1. From the front side of the panel, push the new push-button assembly through the hole. See Figure 1
and Figure 2.
2. Secure the push-button assembly to the panel using the mounting ring and the mounting nut. See
Figure 1 and Figure 2.
NOTE: Ensure that the O-ring seal is in its proper location, as shown in Figure 1 and Figure 2.
3. Tighten the anti-rotation screws on the mounting nut.
4. Plug the push-button assembly cable into the PCBA at the proper location.
5. Use the enclosed tie wrap to secure the push-button assembly cable to the other wires.
6. Plug the telephone line cord into the modular block in the back box, and reconnect the strobe wires if
applicable.
7. Align the front cover with the rear enclosure, and use the Model 233-001 Security Screwdriver to
secure six front panel screws (previously saved).
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Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will reperform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor's personnel from the work
site. Re-performance of services shall be Buyer's sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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