GAI-Tronics 12509-037 User Manual

Pub. 42004-447A

GAI-TRONICS® CORPORATION

A HUBBELL COMPANY

Telephone Management Application

(TMA)

Installation Bulletin

Confidential ity Notice

This manual is provided solely as an operational, installation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics retains all intellectual property and other rights in or to the information contained herein, and such information may only be used in connection with the operation of your GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.

This manual covers TMA version 7.3.3 and newer.

Introduction

The GAI-Tronics Telephone Management Application (TMA) is used to monitor the activity and health of GAI-Tronics SMART Telephones. The reports and information provided by TMA can prove useful in reducing maintenance labor costs and greatly reduce liabilities typically associated with an emergency communication system.

TMA runs continuously on a dedicated personal computer and it uses one or more voice-mode modems to gather status information from each telephone at regular intervals. In addition, the System Manager uses TMA to remotely adjust the behavior of ind iv idual te le phones. These adjus tments are either sent to the telephone immediately or are held to be sent during the next scheduled health-check maintenance call.

TMA provides an at-a-glance view of the status of the telephones as well as customizable reporting in the form of scheduled printed reports, and reports generated on demand.

For questions about TMA, please contact:

Service Group GAI-Tronics Corporation 400 E. Wyomissing Avenue Mohnton, PA 19540 800-492-1212 (8 a.m. to 5 p.m. EST) 610-777-1374 outside the USA

GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA

610-777-1374  800-492-1212  Fax: 610-796-5954

ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS

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TMA Product Pac kage

Upon receipt of a TMA product, inspect the contents of the carton to ensure the following items are included:

Table 1. TMA Product Packages

Item

Description

44008-004 TMA DTMF Transceiver Unit 44306-7xx CD-ROM 49186-005 Security Key 61007-007 Cable Assembly, 4-conductor 61007-044 USB Cable

Model 12509-037 TMA Application Package

        

Model 12509-036 TMA Line Expansion Kit

Component Descriptions

The TMA DTMF Transceiver is used to interface the PC running the TMA application and dedicated PABX telephone line. The DTMF Transceiver is a black plastic box with sloped sides measuring 5.50 L×

5.25 W × 1.75 D inches. The front of the unit has three LEDs and the rear has one USB type “B” jack, and one RJ11 jack.

The CD-ROM contains all the files to be installed on a PC that are required to run the TMA application and the TMA User Guide.

The USB Security Key provides the necessary hardware security for the Administrator account access to the TMA application. The USB Security Key has the appearance of a USB flash drive (or memory stick).

The USB cable is used to interconnect the PC running the TMA application with the DTMF Transceiver. The cable is equipped with a USB type “A” plug at one end for connection to a USB port at the PC, and a USB type “B” plug at the other end for connection to the DTMF Transceiver.

The telephone line cord is used to connect the DTMF Transceiver to a dedicated PABX telephone line. The telephone line cord is equipped with an RJ11 plug at each end and is approximately 7 feet in length.

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System Requ irements

The minimum system requirements for installing and running the TMA are:

• The GAI-Tronics TMA software

• System Manager (Host) PC equipped with the following:

- Intel

- Microsoft

- RAM, hard disk space, and processor speed is dependent on the operating system's recommended

- CD-ROM Drive

- One USB port for the security key

- One USB port per TMA DTMF Transceiver

- One printer port

- One telephone line connection (PBX/PABX only*) per TMA DTMF Transceiver

*The No. 44008-004 DTMF Transceiver is not an FCC approved device. This prohibits connection to the “public network” without first being routed through a PBX/PABX telephone switch.

Pentium™ or AMD® 32-bit or 64-bit Processor

Windows® XP, Windows® Vista or Windows® 7 operating system

requirements

The host PC should be installed in a controlled environment such an office without extremes in temperature, humidity or dust.

The “System Manager” must be Microsoft Windows

literate and knowledgeable of the use of a

computer, copying files, renaming files, etc.

Pentium™ is a trademark of Intel

Microsoft Windows

Windows

is a registered trademark of Microsoft Corporation. Windows® XP, Windows® Vista and

7 are trademarks of Microsoft Corporation.

XP users: SP2 or above is required. Refer also to the Readme.txt file on the installation

Corporation.

CD. To confirm the Service Pack installed, right click on the desktop icon My Computer, and select Properties. Examine the System description on the General tab, and confirm the Service Pack is listed.

Windows® Considerations

The TMA application is intended to run on a PC dedicated to the Telephone Management Application. Running other applications while TMA is active may affect the operation of TMA. To make optimum use of the Windows Hide” option.

OTE 1: Having the Windows

without the ‘Auto Hide’ option being active may block a portion of the TMA display.

taskbar while TMA is running Full Screen, activate the Windows® taskbar “Auto

taskbar at the top or bottom of the screen and set to ‘Always on top,’ and

OTE 2: TMA is intended for use with the Windows

Regional setting set as either English (United

States), or English (United Kingdom). Avoid using a 12-hour date format without an AM/PM setting

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Installing TMA

To install TMA, you must be logged on with administrator rights.

TMA and its components are contained on the provided CD-ROM. Please exit all other programs that are running before beginning the installation. To install TMA to your PC, perform the following steps:

OTE 1: Do not insert the USB security key until instructed to do so. If TMA is already installed on the

PC, uninstall the existing TMA application prior to starting this TMA installation.

OTE 2: The installation examples shown on the following pages represent a Windows

and may differ slightly in appearance to an installation on a PC running Windows

OTE 3: Multi-Tech serial port modems (Models MT5656ZDXV and MT5600ZDXV) employed with

older versions of TMA are compatible with this version of TMA.

1. Place the CD-ROM in the PCs CD-ROM drive. If the “AutoRun” feature on your CD-ROM drive is

enabled, the main installation screen should appear in approximately 20 seconds. If the installation does not start up automatically, it can be run from the Start menu. Click

Start and then select Run

from the Start menu. At the prompt type “X:\ Setup.exe.” “X” represents the drive letter is associated with your CD-ROM drive, which may be something other than “X.” When the installation begins, the following screen should appear:

XP installation,

Vista or Windows® 7.

2. Click

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Next > to continue.

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3. The License Agreement window will appear. After reading the license agreement, select “I accept the

agreement” and click Next > to continue.

4. Upon acceptance, an “Information” window will appear. Click

Next > to continue.

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5. The “Select Destination Location” window will appear. Click Next > to accept the default folder

location.

6. The next window asks “Which components should be installed?” A typical installation requires all

components to be installed. Ensure all check boxes are checked and click

Next > to continue.

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