GAI-Tronics 12509-037 User Manual
Pub. 42004-447A
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Telephone Management Application
(TMA)
Installation Bulletin
Confidential ity Notice
This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein,
and such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
This manual covers TMA version 7.3.3 and newer.
Introduction
The GAI-Tronics Telephone Management Application (TMA) is used to monitor the activity and
health of GAI-Tronics SMART Telephones. The reports and information provided by TMA can prove
useful in reducing maintenance labor costs and greatly reduce liabilities typically associated with an
emergency communication system.
TMA runs continuously on a dedicated personal computer and it uses one or more voice-mode modems to
gather status information from each telephone at regular intervals. In addition, the System Manager uses
TMA to remotely adjust the behavior of ind iv idual te le phones. These adjus tments are either sent to the
telephone immediately or are held to be sent during the next scheduled health-check maintenance call.
TMA provides an at-a-glance view of the status of the telephones as well as customizable reporting in the
form of scheduled printed reports, and reports generated on demand.
For questions about TMA, please contact:
Service Group
GAI-Tronics Corporation
400 E. Wyomissing Avenue
Mohnton, PA 19540
800-492-1212 (8 a.m. to 5 p.m. EST)
610-777-1374 outside the USA
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
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TMA Product Pac kage
Upon receipt of a TMA product, inspect the contents of the carton to ensure the following items are
included:
Table 1. TMA Product Packages
Item
Description
44008-004 TMA DTMF Transceiver Unit
44306-7xx CD-ROM
49186-005 Security Key
61007-007 Cable Assembly, 4-conductor
61007-044 USB Cable
Model 12509-037
TMA Application
Package
Model 12509-036
TMA Line
Expansion Kit
Component Descriptions
The TMA DTMF Transceiver is used to interface the PC running the TMA application and dedicated
PABX telephone line. The DTMF Transceiver is a black plastic box with sloped sides measuring 5.50 L×
5.25 W × 1.75 D inches. The front of the unit has three LEDs and the rear has one USB type “B” jack,
and one RJ11 jack.
The CD-ROM contains all the files to be installed on a PC that are required to run the TMA application
and the TMA User Guide.
The USB Security Key provides the necessary hardware security for the Administrator account access to
the TMA application. The USB Security Key has the appearance of a USB flash drive (or memory stick).
The USB cable is used to interconnect the PC running the TMA application with the DTMF Transceiver.
The cable is equipped with a USB type “A” plug at one end for connection to a USB port at the PC, and a
USB type “B” plug at the other end for connection to the DTMF Transceiver.
The telephone line cord is used to connect the DTMF Transceiver to a dedicated PABX telephone line.
The telephone line cord is equipped with an RJ11 plug at each end and is approximately 7 feet in length.
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System Requ irements
The minimum system requirements for installing and running the TMA are:
• The GAI-Tronics TMA software
• System Manager (Host) PC equipped with the following:
®
- Intel
- Microsoft
- RAM, hard disk space, and processor speed is dependent on the operating system's recommended
- CD-ROM Drive
- One USB port for the security key
- One USB port per TMA DTMF Transceiver
- One printer port
- One telephone line connection (PBX/PABX only*) per TMA DTMF Transceiver
*The No. 44008-004 DTMF Transceiver is not an FCC approved device. This prohibits connection
to the “public network” without first being routed through a PBX/PABX telephone switch.
Pentium™ or AMD® 32-bit or 64-bit Processor
®
Windows® XP, Windows® Vista or Windows® 7 operating system
requirements
The host PC should be installed in a controlled environment such an office without extremes in
temperature, humidity or dust.
The “System Manager” must be Microsoft Windows
®
literate and knowledgeable of the use of a
computer, copying files, renaming files, etc.
®
Pentium™ is a trademark of Intel
®
Microsoft
Windows
Windows
is a registered trademark of Microsoft Corporation. Windows® XP, Windows® Vista and
®
7 are trademarks of Microsoft Corporation.
®
XP users: SP2 or above is required. Refer also to the Readme.txt file on the installation
Corporation.
CD. To confirm the Service Pack installed, right click on the desktop icon My Computer, and
select Properties. Examine the System description on the General tab, and confirm the Service
Pack is listed.
Windows® Considerations
The TMA application is intended to run on a PC dedicated to the Telephone Management Application.
Running other applications while TMA is active may affect the operation of TMA. To make optimum
use of the Windows
Hide” option.
OTE 1: Having the Windows
N
without the ‘Auto Hide’ option being active may block a portion of the TMA display.
®
taskbar while TMA is running Full Screen, activate the Windows® taskbar “Auto
®
taskbar at the top or bottom of the screen and set to ‘Always on top,’ and
N
OTE 2: TMA is intended for use with the Windows
®
Regional setting set as either English (United
States), or English (United Kingdom). Avoid using a 12-hour date format without an AM/PM setting
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.
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Installing TMA
To install TMA, you must be logged on with administrator rights.
TMA and its components are contained on the provided CD-ROM. Please exit all other programs that are
running before beginning the installation. To install TMA to your PC, perform the following steps:
OTE 1: Do not insert the USB security key until instructed to do so. If TMA is already installed on the
N
PC, uninstall the existing TMA application prior to starting this TMA installation.
N
OTE 2: The installation examples shown on the following pages represent a Windows
and may differ slightly in appearance to an installation on a PC running Windows
N
OTE 3: Multi-Tech serial port modems (Models MT5656ZDXV and MT5600ZDXV) employed with
older versions of TMA are compatible with this version of TMA.
1. Place the CD-ROM in the PCs CD-ROM drive. If the “AutoRun” feature on your CD-ROM drive is
enabled, the main installation screen should appear in approximately 20 seconds. If the installation
does not start up automatically, it can be run from the Start menu. Click
Start and then select Run
from the Start menu. At the prompt type “X:\ Setup.exe.” “X” represents the drive letter is
associated with your CD-ROM drive, which may be something other than “X.” When the installation
begins, the following screen should appear:
®
®
XP installation,
Vista or Windows® 7.
2. Click
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Next > to continue.
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3. The License Agreement window will appear. After reading the license agreement, select “I accept the
agreement” and click Next > to continue.
4. Upon acceptance, an “Information” window will appear. Click
Next > to continue.
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5. The “Select Destination Location” window will appear. Click Next > to accept the default folder
location.
6. The next window asks “Which components should be installed?” A typical installation requires all
components to be installed. Ensure all check boxes are checked and click
Next > to continue.
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