Page 1
Pub. 42004-442D
GAI-TRONICS®
A H U B B E L L C O M P A N Y
Models 10959-903 and 10959-904
Wall-Mount Audio Messenger Interface
T A B L E O F C O N T E N T S
Confidentiality Notice .....................................................................................................................1
General Information .......................................................................................................................1
Features .................................................................................................................................................... 2
Functions .................................................................................................................................................. 2
Alarms ................................................................................................................................................... 2
Timed Events ........................................................................................................................................ 2
Live Voice Messages ............................................................................................................................ 2
Telephone Operation ............................................................................................................................. 2
Radio Operation .................................................................................................................................... 3
Page/Party® Operation (Model 10959-904 Only) ................................................................................. 3
Installation ......................................................................................................................................4
Mounting .................................................................................................................................................. 4
Field Wiring ............................................................................................................................................. 5
Audio Output ........................................................................................................................................ 5
Control Output ...................................................................................................................................... 6
Telephone Line ..................................................................................................................................... 7
ACC2500 Audio Control Center Desk Set ........................................................................................... 7
Page/Party® (Model 10959-904 Only) .................................................................................................. 7
Power .................................................................................................................................................... 8
No Connections ..................................................................................................................................... 8
Configuration ..................................................................................................................................9
Opening the Unit ..................................................................................................................................... 9
600-Ohm Line Termination Jumper Setting ........................................................................................ 9
Level Adjustments ................................................................................................................................ 10
Display Brightness .............................................................................................................................. 10
Telephone Line Levels ........................................................................................................................ 10
Party Line Levels (Model 10959-904 Only) ....................................................................................... 10
Page Line Levels (Model 10959-904 Only)........................................................................................ 10
Date and Time Set Up ........................................................................................................................... 10
Date Set Up ......................................................................................................................................... 10
Time Set Up ........................................................................................................................................ 11
ACT (AMI Configuration Tool) .......................................................................................................... 11
Overview ............................................................................................................................................. 11
System Requirements .......................................................................................................................... 11
CompactFlash®.................................................................................................................................... 11
Parameter Configuration ..................................................................................................................... 12
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Page 2
Table of Contents Pub. 42004-442D
Verification ....................................................................................................................................13
Operation .......................................................................................................................................13
LCD Display at Initial Power Up......................................................................................................... 13
LCD Display during Operation ........................................................................................................... 14
Push-Button Operation ........................................................................................................................ 15
Stop Message ...................................................................................................................................... 15
Play Message ...................................................................................................................................... 15
Firmware Update ................................................................................................................................ 15
Reset AMI ........................................................................................................................................... 15
Return .................................................................................................................................................. 15
Maintenance ..................................................................................................................................16
Replacement Parts.........................................................................................................................16
Specifications ................................................................................................................................16
Power Supply (No. 3308-50008-00, UL listed, provided with AMI) ................................................. 16
Audio ...................................................................................................................................................... 16
Audio and Telephone Line Levels ....................................................................................................... 16
Output Control (present with 600-ohm audio output) ...................................................................... 16
Mechanical ............................................................................................................................................. 16
Environmental ....................................................................................................................................... 17
FCC Information .................................................................................................................................. 17
Approvals .......................................................................................................................................17
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Page 3
Pub. 42004-442D
GAI-TRONICS®
A HUBBELL COMPANY
Models 10959-903 and 10959-904
Wall-Mount Audio
Confidential ity Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
Messenger Interface
The Model 10959-903 and 10959-904 Wall-Mount
AMIs (Audio Messenger Interfaces) are capable of
broadcasting up to 125 pre-recorded tone/speech
messages and live voice announcements. They are
designed to communicate with GAI-Tronics’ Model
ACC2500 Audio Control Center Desk Set (via RS-232)
for use in mass notification and general public address
applications. Both models can be accessed via a direct
telephone line connection (extension or Central Office)
for dial-up, live voice announcements.
The AMI’s 600-ohm, 0-dBm output can broadcast inputs
to GAI-Tronics’ addressable amplified speakers,
stanchion broadcast products, central amplifiers, radio
base stations, or to any device that accepts a telephone
line level input.
The Model 10959-904 can also interface to GAITronics’ Page/Party
audio output.
The following components are included with the AMI:
AMI (Audio Messenger Interface)
CompactFlash
®
systems by providing a 33-ohm
®
memory card
Figure 1. Model 10959-90x Wall-Mount
Audio Messenger Interface (AMI)
ACT (AMI Configuration Tool) CD
padded envelope including:
No. 12612-002 AMI-to-ACC2500 Interface Module
modular cord, four-conductor., 7-foot
P-Cord, Cat-5E, booted, 7-foot
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
V
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Pub. 42004-442D
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 2 of 17
Features
record up to 125 tone and/or speech messages
600-ohm, 0 dBm, 1 V
audio output
RMS
scheduled events
live or recorded speech messages
dial-up telephone access
direct communication with an ACC2500 Audio Control Desk Set via RS-232
33-ohm, 1.5 V
audio output for page and party lines (Model 10959-904 only)
RMS
Functions
Alarms
The ACT tool includes pre-recorded tones suitable for most applications. The tones include typical
emergency tones (i.e., a siren, slow whoop, etc.) and signaling or process tones (i.e., a gong, steady tone,
etc.). All of the tones and speech messages broadcast by the AMI are stored in MP3 file format. For
applications where a required tone is not supplied, any tone recorded or stored in an MP3 file format can
be used with the AMI.
Custom speech messages can be recorded and configured for use with the AMI by recording them onto a
PC and storing them in MP3 file format on the AMI’s CompactFlash® memory card. Speech-over-tone
messages can be created by recording live voice audio on one channel with a tone on the other channel.
Timed Events
The AMI has the capability to perform several functions based on the time of day. Events can be
scheduled to occur at any interval (hourly, daily, weekly, and monthly, etc.). Scheduled events are
configured using the ACT software.
Live Voice Messages
The AMI can broadcast live voice speech messages via a connected Model ACC2500 Audio Control
Center Desk Set. The desk set can be configured to have any level of priority. Assign the highest priority
(0), to configure the desk set for emergency voice broadcasts of live speech messages.
Telephone Operation
The AMI’s telephone interface enables live speech broadcasting from a telephone. The AMI must be
connected to an analog station port of a PBX type telephone system or directly to a CO (Central Office)
telephone line on a PSTN (Public Switch Telephone Network) to perform this function.
A remote access security code must be entered when accessing the AMI via telephone (default
programming does not include a password). This code is used to prevent unwanted callers from directly
accessing the system.
The AMI’s telephone interface supports two temporal modes of operation: day mode and night mode.
The day mode and night mode can be configured independently of each other. As an example of different
day and night modes; the day mode may be configured to allow callers to page and wait for a subsequent
party line communication, while the night mode is configured to play a tone over the paging system
alerting personnel of an incoming call. The call can be answered at any Page/Party® station in this mode.
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 3 of 17
Acoustical feedback, or howling, can be a problem when broadcasting from a telephone. This occurs
when the telephone microphone is too close to a speaker that is broadcasting the audio created by the
microphone. The AMI includes an integral feedback eliminator circuit to prevent feedback. Incoming
telephone broadcasts are recorded and stored in the AMI until the telephone connection is terminated
(caller hangs up) when the AMI is configured to use the feedback eliminator. The AMI plays the saved
broadcast after termination of the call. The delay between the actual speech and the recording playback
eliminates the possibility of feedback.
The telephone interface has multiple operational modes that are configured with the AMI Configuration
Tool software application. The operational modes are as follows:
Model 10959-903
Record Page—Records a message and delivers it to the audio line output.
Live Page Mode—Delivers a live voice message (not pre-recorded) to the audio line output.
Manual/Disabled—Do not use.
Model 10959-904
Page/Party®—Delivers a live voice page (not pre-recorded) to the page line output. The party line is
held open following the page.
Record Page—Records a page, and delivers it to the page line output.
Mixed Mode—Records a page, delivers it to the page line output, and holds the party line open
following the page.
Live Page Mode—Delivers a live voice page (not pre-recorded) to the page line output. The party
line is not open following the page.
Ring Mode—Does not deliver a page, but instead plays a configured message on the page line to
signal the incoming call.
Manual/Disabled—The telephone interface does not automatically answer the telephone. An input
can be configured for Manual Access to allow an attendant to manually answer the phone and transfer
calls to a party line.
Radio Operation
The AMI can be used to access a mobile or base radio for wireless broadcasting. Connect the AMI’s
audio output and control output terminals to the transmit audio and PTT inputs of the radio’s accessory
connector to enable broadcast of live speech and alarm tones/messages over RF (Radio Frequency)
airwaves from the Model ACC2500 desk set.
NOTE: Radio audio levels can vary greatly between manufacturers. The AMI’s audio level output is
1 V
. Please contact our Service Department at 1-800-492-1212, prompt no. 2, if this level
RMS
overdrives the radio input, as an attenuation circuit may be required.
Page/Party® Operation (Model 10959-904 Only)
The Model 10959-904 AMI is equipped with a PPI (Page/Party® Interface) PCBA that plays
messages/alarms and connects telephone calls to a Page/Party® system. It can generate the VLC (Volume
Level Control) tone during message/alarm broadcasts that give VLC-equipped Page/Party® stations a
signal to change the volume of the message/alarm being played.
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DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 4 of 17
When interfaced to a Page/Party® system, the operation of the AMI’s telephone interface includes all page
modes and operates as described in the Telephone Operation section. The selected party line is hardwired
in the system and cannot be changed by the caller or the AMI configuration tool.
A user on the Page/Party® system can also initiate a call by using the party hot dial feature. Party hot dial
is configured using the ACT Tool. The AMI will then recognize when a station goes off-hook on the
designated party line, and will automatically dial a preprogrammed telephone number. The call is
terminated after the hang-up delay expires when the station goes on-hook.
Installation
—Power Disconnect—The power cord is the main power disconnect for all units.
—Disjontion de l’alimentation—Le cordon d’alimentation est la disjonction d’alimentation principale tous les appareils.
—Para Desconectar la Alimentación—El cable de alimentación es el medio principal de desconexión del equipo.
—Netzanschluß—Wenn man das Netzkabel aus der Steckdose zieht, dann ist die Spannungszuführung zum Gerät
vollkommen unterbrochen.
CAUTION
ATTENTION
PRECAUCIÓN
VORSICHT
—To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
—Pour réduire le risque d’incendie, utiliser uniquement des conducteurs de télécommunications 26
AWG ou de section supérieure.
—Para aminorar la posibilidad de incendios, utilice solamente cable de telecomunicaciones de
calibre 26 (sistema AWG americano) o mayor.
—Um die Brandgefahr zu verringern, verwenden Sie bitte nur Fernmeldekabel der Stärke Nr. 26
AWG oder höher.
Mounting
1. Loosen the four screws on the front cover.
2. Open the hinged front cover of the enclosure and turn it to the left.
3. Remove the cable connections between the front cover and the rear enclosure.
4. Pull the front cover of the enclosure up on the left side of the enclosure until the hinge pins pull loose
to separate the front and rear sections. Set the front half of the enclosure aside.
5. Determine the conduit or cable gland location on the rear enclosure.
6. Cut or punch the appropriate size hole(s) in the enclosure.
7. Use Myers™ ST-4 (1.25-inch) Scru-Tite® hubs or equivalent.
8. Secure the rear enclosure to the wall with screws or appropriate fasteners.
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Drill spots have been provided on the top and bottom for use with either a chassis punch or hole saw.
Reducers must be used for smaller conduit sizes to ensure proper contact with the supplied grounding
plates. Hub(s) must be connected to the conduit before being connected to the enclosure.
The enclosure mounting holes are 0.280-inches in diameter.
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 5 of 17
Field Wiring
1. Route all necessary cabling through conduit(s) and into the enclosure.
Allow adequate cable lengths to reach the terminal blocks.
2. Terminate all field wiring following the instructions below.
3. Reconnect the front cover to the rear enclosure by pushing the hinge pins on the front cover into the
rear enclosure until a click is heard.
4. Re-install the cable connections between the front cover and the rear enclosure.
5. Rotate the front cover to close the enclosure and tighten the four screws on the front cover.
Figure 2. Internal Wiring Connections
Audio Output
Terminal block TB3, labeled AUDIO, is located on the termination PCBA. Connect the 600-ohm
balanced audio output terminals TB3-1 and TB3-2 to a public address system (central amplifier input,
amplified addressable speaker input, etc.). Use shielded pair conductors when connecting audio to any
public address system component.
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Termination
PCBA Label
Internal
Terminal
Pin-Out
Function or ACT Description
600-OHM L1
TB3-1
600-ohm audio pair to distribution amplifier cabinet,
stanchion broadcast electronics module, addressable
amplified speaker, or other 600-ohm compatible device
600-OHM L2
TB3-2
AUDBUS2 L1
TB3-3
no connection
AUDBUS2 L2
TB3-4
AUDBUS1 L1
TB3-5
no connection
AUDBUS1 L2
TB3-6
PGND
TB3-7
no connection
RS485 INT GND
TB3-8
no connection
RS485 INT−
TB3-9
RS485 INT+
TB3-10
Termination
PCBA Label
Internal
Terminal
Pin-Out
Function or ACT Description
EXT DATA GND
TB4-1
no connection
EXT DATA −
TB4-2
no connection
EXT DATA +
TB4-3
FLT
TB4-4
no connection
REBOOT
TB4-5
no connection
GND
TB4-6
no connection
AUD ACT 1
TB4-7
isolated solid state relay, closed during AMI broadcast
On resistance = 30 ohms
AUD ACT 2
TB4-8
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 6 of 17
Table 1. Audio Output Connection
Control Output
Terminal block TB4, labeled SYSTEM, is located on the termination PCBA. Connect the contact
closure output terminals TB4-7 and TB4-8 to the page control input on the addressable amplified speaker
or stanchion broadcast module.
Table 2. Control Output Connection
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 7 of 17
Telephone Line
The Model 10959-903 and 10959-904 Audio Messenger Interfaces are equipped with a telephone
interface PCBA. Make a connection from a standard PBX analog station port or CO telephone line to the
AMI’ telephone interface PCBA, PBX jack J1, with an RJ-11 plug-in connector or screw the wires to the
appropriate terminals; tip (green), and ring (red). The AMI includes a telephone line cord with modular
RJ-11 plugs.
OTE: Telephone interface operation requires a minimum loop current of 25 mA.
N
ACC2500 Audio Control Center Desk Set
The Model ACC2500 Desk Set connection requires a No. 12612-002 Interface and two modular cables
(included with the AMI). Connect an 8-conductor, Cat 5 Ethernet cable (customer provided) from the
No. 12612-002 Interface to Ethernet connector J1 (on the main PCBA) in the AMI (see Figure 3 and
Figure 4).
NOTE: maximum Cat 5 cable length is 45-feet
Figure 3. Typical ACC2500 Connection Diagram
Page/Party
Connector P1, located on the PPI (Page/Party
®
(Model 10959-904 Only)
®
Interface) PCBA, provides connectivity to a Page/Party®
system.
®
Connections
PPI PCBA
Label
PARTY L1
PARTY L2
PAGE L1
PAGE L2
Table 3. Page/Party
Internal
Terminal Pin-Out
P1-1
P1-2
P1-3
P1-4
Function or ACT Description
33-ohm line interface to GAI-TRONICS party line
internal 33-ohm termination
33-ohm line interface to GAI-TRONICS page line
external 33-ohm termination required
NOTE: Pin 1 on this connector is on the right side.
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Termination
PCBA Label
Internal
Terminal Pin-Out
Function or ACT Description
+
TB6-1
positive terminal of external power supply
(black wire with white stripe from power supply)
−
TB6-2
negative terminal of external power supply
(solid black wire from power supply)
GND
TB6-3
frame ground
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 8 of 17
Power
Terminal block, TB6, labeled CLASS 2 12–24 VDC, is located on the termination PCBA. It provides
the required 12–24 V dc power connection to the AMI.
Table 4. Input Power Connection
No Connections
The following connections on the termination PCBA are not used by the Model 10959-903 and 10959904 Audio Messenger Interfaces:
digital outputs (TB1)
digital inputs (TB2)
auxiliary audio (J1)
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 9 of 17
Configuration
Opening the Unit
1. Loosen the four screws on the front cover.
2. Open the hinged front cover of the enclosure and turn it to the left.
Figure 4. AMI (open with connections, adjustments, and PCBAs labeled)
600-Ohm Line Termination Jumper Setting
Terminate the 600-ohm audio lines with 600 ohms for impedance matching. Use jumper P5, located on
the termination board to enable/disable impedance matching on the 600-ohm audio line connections (see
Figure 4 and Table 5).
Table 5. Termination PCBA—P5 Jumper Function
Jumper Output Position Function
P5
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TB3-1, 2
600 ohms
1-2 600-ohm resistor connected (ADVANCE position)
2-3 default: unterminated
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 10 of 17
Level Adjustments
Display Brightness
Adjust potentiometer R237, on the main PCBA, to change the brightness of the LCD display on the front
of the assembly.
Telephone Line Levels
Two potentiometers on the optional telephone interface PCBA adjust the telephone audio levels:
Volume level from telephone line—Adjust the receiver volume potentiometer, R36.
Volume to telephone line—Adjust the transmit volume potentiometer, R1.
Party Line Levels (Model 10959-904 Only)
Two potentiometers on the Page/Party® Interface PCBA adjust the party line audio levels:
Volume level to party line—Adjust the party volume potentiometer, R66.
Sidetone level from party line—Adjust the party sidetone potentiometer, R30.
Page Line Levels (Model 10959-904 Only)
Two potentiometers on the Page/Party® Interface PCBA adjust the page line audio levels:
Volume level to the page line—Adjust the page volume potentiometer, R39.
Page line audio monitor level—Adjust the page monitor potentiometer, R69.
Date and Time Set Up
Date Set Up
Use the push buttons located on the top edge of the main PCBA to set the date (see Figure 4 for the
locations of the push buttons). Complete the following procedure to set the date:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <SELECT>, PB3, to scroll to the DATE: display.
3. Press <ENTER>, PB4, to enter the DATE set up.
4. Press <ENTER>, PB4, to confirm choice.
5. Press <UP>, PB1 or <DOWN>, PB2 to select the desired day.
6. Press <SELECT>, PB3, to scroll to the month.
7. Press <UP>, PB1 or <DOWN>, PB2 to select the desired month.
8. Press <SELECT>, PB3, to scroll to the year.
9. Press <UP>, PB1 or <DOWN>, PB2 to select the desired year.
10. Press <ENTER>, PB4, to accept the DATE setting.
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 11 of 17
Time Set Up
Use the push buttons located on the top edge of the main PCBA to set the time. Complete the following
procedure to set the time:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <SELECT>, PB3, to scroll to the TIME: display.
3. Press <ENTER>, PB4, to enter the TIME: set up.
4. Press <ENTER>, PB4, to confirm choice.
5. Press <UP>, PB1 or <DOWN>, PB2 to select the desired hour.
6. Press <SELECT>, PB3, to scroll to the minute.
7. Press <UP>, PB1 or <DOWN>, PB2 to select the desired minute.
8. Press <ENTER>, PB4, to accept the TIME: setting.
ACT (AMI Configuration Tool)
Overview
The ACT (AMI Configuration Tool) software is used to define and change configurations for the AMI,
and is included with the unit. The AMI accesses a CompactFlash® memory card that is pre-programmed
with the 10959-903 or 10959-904 product configuration to retrieve configurations and play audio
messages.
Please refer to the ACT software online help for specific instructions.
System Requirements
The ACT software must be installed on a Windows PC (Windows® XP/7/10) equipped with a USB port.
A reader/writer capable of programming CompactFlash® memory cards must be connected to the USB
port. The CompactFlash® reader/writer is not included with the AMI.
CompactFlash®
The CompactFlash® memory card stores the system configuration, speech messages, and alarm tones.
Complete the following instructions to install the memory card:
1. Insert the memory card through the rectangular MEMORY CARD slot on the AMI main board with
the label on the memory card facing up.
2. Slide the memory card in until it is fully seated in the slot.
When seated properly, the card protrudes approximately ¼ inch from the front of the socket.
NOTE: The memory card and its socket are keyed for proper insertion—do not force the card into the
socket.
3. Reboot the system so the AMI unit can read the memory card.
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 12 of 17
Parameter Configuration
Fragments
All tones and voice messages are digitally recorded and stored on the CompactFlash® card as audio
fragments stored in MP3 files.
Messages
Each message is a collection of fragments. The content of each message must be defined by selecting the
fragment(s) to be incorporated into the message. Other message parameters include:
message title
priority
volume
play mode and repeat interval
Event Scheduling
Use the event-scheduling feature to set up messages to automatically play at certain dates and times. Set
the following parameters when scheduling events:
start and stop times
start and stop dates
event duration and intervals
Telephone Interface
Configure the following parameters if using the telephone interface:
number of rings before answer
message mode (live or recorded)
message delay, if recorded
maximum message duration
selection of a greeting message to be played to the caller
selection of a pre-announcement tone to be played to the PA system
Page/Party® Interface (Model 10959-904 Only)
The following parameters can be set for the Model 10959-904 Page/Party® Interface:
VLC activation
party hot dial
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 13 of 17
Verification
Verify that the AMI is installed correctly and that all connections are made per the Installation section of
this manual before beginning unit testing or operation.
Verify the following:
dc power connection and polarity is correct
600-ohm audio is connected
control contact output is connected
telephone line is connected (if required)
No. 12612-002 and Model ACC2500 are properly connected
Refer to Pub. 42004-417, Model ACC2500 Audio Control Center User and Installation Manual for
additional information pertaining to system setup.
Operation
The AMI operates based on system inputs and outputs or by manual operation after the CompactFlash®
has been programmed and installed in the unit.
LCD Display at Initial Power Up
The AMI completes a self-diagnostic of its settings at initial power up. The LCD display cycles through
the following messages:
AMI firmware version
boot DSP
media detected
EEPROM firmware version
DSP firmware version
progress bar/LOAD CONFIG
configuration version
configuration date and time
configuration file name
HIO (I/O control module) board firmware version or HIO NOT INSTALLED.
ASM (Zone Interface Module) board firmware version or ASM NOT INSTALLED.
Page/Party® board firmware version
AMI main board firmware version
telephone interface mode (if telephone interface installed)
telephone interface board firmware version or TELEPHONE INTERFACE NOT INSTALLED.
telephone interface greeting file name (if recording a new greeting)
AMI ready
time, page symbol/date
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The VU meter indicates the volume of a page playing.
Mute indicates the page audio is muted.
Progress bar indicates remaining time for the party line connection timeout.
Telephone handset indicates the AMI unit is being accessed via a telephone connection.
Microphone indicates a page from the auxiliary jack.
Off hook indicates that a digital input designated as party line off hook is active.
Right/left arrows indicate transmit and receive activity on the auxiliary jack or external RS-485.
Text display (scrolling) displays current system status, such as the name of the current message
playing, telephone connection status, and party connection status.
Rotating slash, when visible, indicates the AMI has a lower priority message pending, ready to be
played.
MIN
MAX
MAX
MIN
MID
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 14 of 17
LCD Display during Operation
The LCD uses various symbols to indicate AMI activity:
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Push-Button Operation
Front panel push buttons provide menu access for various control features including, play a message, stop
a message, and firmware update.
Stop Message
This menu item halts the currently playing message. The button sequence is:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <ENTER>, PB4, to select the STOP: item.
3. Press <ENTER>, PB4, to confirm the selection.
Play Message
This menu item plays a specific message. Messages are grouped by priority (1 through 7). The button
sequence allows the user to select a message to be played from a specific priority group:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <SELECT>, PB3, to scroll to the PLAY: item.
3. Press <ENTER>, PB4, to enter the PLAY: item.
4. Press <SELECT>, PB3, to scroll to the message.
5. Press <ENTER>, PB4, to play the selected message.
Firmware Update
This menu item facilitates updating the firmware of the AMI main board. The button sequence used is:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <SELECT>, PB3, to scroll the menu to the FIRMWARE UPDATE: item.
3. Press <ENTER>, PB4, to select the FIRMWARE UPDATE: item.
4. Press <ENTER>, PB4, to confirm the selection.
Reset AMI
Complete the following menu sequence to restart the AMI:
1. Press <ENTER>, PB4, to enter the menu system.
2. Press <SELECT>, PB3, to scroll the menu to the SYSTEM REBOOT: item.
3. Press <ENTER>, PB4, to select the SYSTEM REboot: item.
4. Press <ENTER>, PB4, to confirm the selection.
Return
Select this menu item to return the system to normal operation mode:
1. Press <ENTER>, PB4, to enter the menu system
2. Press <SELECT>, PB3, to scroll the menu to the RETURN item
3. Press <ENTER>, PB4, to select the RETURN menu item and return to normal operating mode.
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Model Number
Description
69517-204
Termination PCBA
69462-001
Telephone Interface PCBA
69449-101
AMI Main PCBA
69463-001
Page/Party® Interface PCBA (Model 10959-004 only)
49100-007
CompactFlash® Card (blank)
Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 16 of 17
Maintenance
If your AMI requires depot repair service, contact your GAI-Tronics Regional Service Center for a Return
Authorization Number. Call 1-800-492-1212 inside the USA or 610-777-1374 outside the USA for help
identifying the Regional Service Center nearest you.
Replacement Parts
Table 6. Replacement Parts
Specifications
Power Supply (No. 3308-50008-00, UL listed, provided with AMI)
Voltage input ..................................................................................................................................... 120 V ac
Voltage output ..................................................................................................................................... 12 V dc
Current ..................................................................................................................................... 1 A maximum
Audio
Speech capacity .................................................................... 500 minutes with 512 Mb CompactFlash® card
Frequency response ............................................................................. 250–6500 Hz, +0/−3 dB ref. to 1 kHz
Distortion ........................................................................................ <1% THD @ 1 kHz @ nominal settings
Audio and Telephone Line Levels
600-ohm audio output ............................................................................................................ 1 V
600-ohm audio output .......................................................................................... adjustable, 0 dBm nominal
Telephone line input ............................................................................................ adjustable, 0 dBm nominal
Telephone line loop current requirement ............................................................................. 25 mA minimum
33-ohm page line input/output (Model 10959-904 only) .................................................... 1.5 V
33-ohm party line input/output (Model 10959-904 only) ................................................... 1.5 V
Output Control (present with 600-ohm audio output)
Solid state relay output ........................................................................................ dry contact rated at 125 mA
nominal
RMS
nominal
RMS
nominal
RMS
Mechanical
Enclosure material ................................................................... high-impact, glass-reinforced polyester, gray
Mounting ........................................................................................ wall mounting; four 0.28 mounting holes
Connections......................................................................................... four drill spots for location of conduit
Dimensions ............................................................... 13.00 H × 9.25 W × 4.00 D in; (330 × 235 × 102 mm)
Weight ....................................................................................................................................... 5 lb (2.27 kg)
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Models 10959-903 and 10959-904 Wall-Mount Audio Messenger Interface Page 17 of 17
Environmental
Temperature range ................................................................................... +32 ºF to +122 ºF (0 ºC to +50 ºC)
FCC Information
Complies with CFR47, Part 15 ........................................................................................................... Class A
Approvals
Safety of Information Technology Equipment.......UL 60950, CAN/CSA-C22.2 No. 60950-00, IEC 60950
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Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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