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Pub. 42004-492A
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Model 10959-209
Audio Messenger Interface for ADVANCE
T ABLE OF C ONTENTS
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
Features .................................................................................................................................................... 1
Configurations ......................................................................................................................................... 2
Alarms ................................................................................................................................................................... 2
Timed Events ........................................................................................................................................................ 2
Telephone Operation ............................................................................................................................................. 2
ADVANCE Operation .......................................................................................................................................... 3
Installation ......................................................................................................................................4
Wiring ...................................................................................................................................................... 4
Data ....................................................................................................................................................................... 5
Port 1 & Port 2 ...................................................................................................................................................... 5
Mode Switch ......................................................................................................................................................... 5
Status..................................................................................................................................................................... 5
Power .................................................................................................................................................................... 6
PBX Connection ................................................................................................................................................... 6
Page/Party® ........................................................................................................................................................... 6
Block Diagram ......................................................................................................................................... 7
Settings and Adjustments ................................................................................................................8
Opening the Unit ..................................................................................................................................... 8
Level Adjustments .................................................................................................................................. 9
Display Brightness ................................................................................................................................................ 9
Telephone Line Levels .......................................................................................................................................... 9
Party Line Levels .................................................................................................................................................. 9
Page Line Levels ................................................................................................................................................... 9
Date and Time Set Up ............................................................................................................................. 9
Operation .......................................................................................................................................10
LCD Display at Initial Power Up......................................................................................................... 10
LCD Display during Operation ........................................................................................................... 11
Push-Button Operation ........................................................................................................................ 12
Firmware Update ................................................................................................................................................ 12
Reset AMI ........................................................................................................................................................... 12
Return ................................................................................................................................................................. 12
AMI Configuration Tool (ACT) ...................................................................................................13
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Page 2
Table of Contents Pub. 42004-492A
MODEL 10959-209 AUDIO MESSENGER INTERFACE FOR ADVANCE
Overview ................................................................................................................................................ 13
System Requirements ........................................................................................................................... 13
Configurable Parameter s ..................................................................................................................... 13
Fragments ........................................................................................................................................................... 13
Messages ............................................................................................................................................................. 13
Inputs .................................................................................................................................................................. 13
Outputs ................................................................................................................................................................ 14
Event Scheduling ................................................................................................................................................ 14
Telephone Interface ............................................................................................................................................ 14
Page/Party® Interface .......................................................................................................................................... 14
®
CompactFlash
Card Installation .................................................................................................................................................. 15
...................................................................................................................................... 15
Specifications ................................................................................................................................15
Replacement Parts ................................................................................................................................ 16
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PUB. 42004-492A
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Model 10959-209
Audio Messenger Interface for ADVANCE
Confidential ity Notice
This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein,
and such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
Product Overview
The Model 10959-209 GAI-Tronics Audio Messenger Interface (AMI) tone/speech generator broadcasts
telephone pages, pre-recorded alarm tones, pre-recorded speech messages, etc., and is designed
exclusively for ADVANCE systems that support either one or two AMIs.
Figure 1. Rack-Mount Audio Messenger Interface
Features
Recorded alarm tones
Status output
CompactFlash
AMI Configuration Tool (ACT) PC Software
®
memory
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Scheduled events
Day/Night modes
Live/recorded speech messages
Integration to ADVANCE SmartSeries
systems
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Configurations
Alarms
The ACT tool includes pre-recorded tones suitable for almost any application. The tones include typical
emergency tones (e.g., a siren, slow whoop) and signaling or process tones (e.g., a gong, steady tone). All
of the tones and speech messages broadcast by the AMI are stored in MP3 file format. For applications
where a required tone is not supplied, any tone recorded or stored in an MP3 file format can be used with
the AMI.
Timed Events
The AMI has the capability to perform several functions based on the time of day. With the ACT
software, events can be scheduled to occur at any interval (e.g. hourly, daily, weekly, monthly).
Telephone Operation
The Telephone Interface has multiple operational modes. The appropriate mode is configurable by the
AMI Configuration Tool software application.
The AMI can provide passcode-protected telephone access to the system. The AMI can be configured to
allow telephone access only if the correct remote access security code is entered. The remote access code
is used to prevent unwanted callers from directly accessing the system. If the system is configured to use
a security code, callers are required to enter the correct code to gain access to the system. Day and Night
modes can have different security codes.
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The modes of operation are as follows:
Page/Party® - Delivers a live voice page (not pre-recorded) to the page line output. The party line is
held open following the page.
Record Page - Records a page, and delivers it to the page line output.
Mixed Mode - Records a page, delivers it to the page line output, and holds the party line open
following the page.
Live Page Mode - Delivers a live voice page (not pre-recorded) to the page line output. The party
line is not open following the page.
Ring Mode – Does not deliver a page, but instead plays a configured message on the page line to
signal the incoming call.
Manual/Disabled – The Telephone Interface does not automatically answer a phone call. However,
an input can be configured for “Manual Access” to allow an attendant to manually answer the phone,
and transfer calls to a party line.
The AMI can support two modes of operation: Day and Night Mode. The Day and Night modes can be
configured independently of each other.
As an example of the Day and Night modes, Day mode may be configured to allow callers the ability of
paging and subsequent party line communications. The Night mode may be configured to play a tone
over the paging system alerting personnel of an incoming call. In this mode, the call can be answered at
any Page/Party
®
station.
ADVANCE Operation
The Page/Party® operation allows for the AMI(s) to play messages/alarms and connect telephone calls to
an ADVANCE system.
Since the AMIs are interfaced to an ADVANCE system, the operation of the Telephone Interface is as
described above, and includes all page modes. The selection of a party line is hardwired in the
ADVANCE system, and cannot be changed by the caller or the AMI configuration.
Scheduled events and live pages can be played through the ADVANCE system to a specified zone group.
Zone groups are configured using the ACT tool. Configured zone groups can be assigned to individual
events, messages, or the AMI auxiliary microphone jack.
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Installation
Power Disconnect. The power cord is the main power disconnect for all units.
Disjontion de l’alimentation. Le cordon d’alimentation est la disjonction d’alimentation principale tous les appareils.
Para Desconectar la Alimentación: El cable de alimentación es el medio principal de desconexión del equipo.
Netzanschluß. Wenn man das Netzkabel aus der Steckdose zieht, dann ist die Spannungszuführung zum Gerät vollkommen
unterbrochen.
CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
ATTENTION Pour réduire le risque d’incendie, utiliser uniquement des conducteurs de télécommunications 26 AWG ou
de section supérieure.
PRECAUCIÓN Para aminorar la posibilidad de incendios, utilice solamente cable de telecomunicacio nes de calibre 26
(sistema AWG americano) o mayor.
VORSICHT Um die Brandgefahr zu verringern, verwenden Sie bitte nur Fernmeldekabel der Stärke Nr. 26 AWG oder
höher.
The Model 10959-209 is mounted in a standard EIA 19-inch electronic equipment rack and requires 1U
(1.75 inches) in height. Mount the AMI into the rack using the four 10–32 × ¾-inch screws provided.
Wiring
Figure 2. AMI rear panel detail
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Data
The DB-9 connector labeled DATA, located on the rear of the AMI, interfaces to the Master Control Unit
(MCU) serving the ADVANCE control system. Depending on the position of the MODE Switch, the
AMI will respond to one of two communication pathways, i.e. COM1 or COM 2 (RS-485) indigenous to
the MCU.
Port 1 & Port 2
The RJ-45 connectors, labeled PORT 1 and PORT 2, interconnect to the External Audio Interface (EAI)
PCBA associated with the ADVANCE system, and allow multiple audio paths (page, party line 1 and
party line 2) to be interfaced to a SmartSeries system. In addition to audio paths, the ports also serve as a
pathway for input and output control contacts to facilitate play, off-hook, and system failure notification.
Mode Switch
The slide-switch labeled MODE, determines which communication pathway from the MCU the AMI will
use. In position 1 the AMI utilizes COM 1 pathway, whereas in position 2 it uses COM 2. The system
configuration requires that one of the two required AMI be set to MODE “1” and that the second AMI be
set to MODE “2”, thus allowing a sharing of MCU resources.
Status
The 3-position terminal labeled STATUS allows external notification of an AMI failure and/or assurance
of healthy and nominal operation via a fault relay (single Form C, contact maximum current = 1A).
Nominal operation is indicated by an open circuit between the FLT and COM contacts; a fault condition
is indicated by a closed circuit between FLT and COM.
Table 1. Power Assignment
Metalwork
Label
HEALTHY
Internal Terminal
Pin-Out
TB1-1 Indicate nominal operation with short-circuit between
Function or ACT Descripti on
TB1-1 and TB1-2
COM
FAULT
TB1-2 Relay Common
TB1-3 Indicate fault condition with short-circuit between
TB1-3 and TB1-2
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Power
The terminal block labeled CLASS 2, 12 VDC provides power connection for the AMI.
Table 2. Power Assignment
Metalwork
Label
Internal Terminal
Pin-Out
Function or ACT Descripti on
+ TB6-1 Positive terminal of external power supply
−
GND
TB6-2 Negative terminal of external power supply
TB6-3 Frame ground
PBX Connection
The connector labeled PBX provides connection to a standard PBX analog station port.
Page/Party®
The connector labeled PAGE/PARTY provides connection to a Page/Party® system.
®
Assignment
Metalwork
Label
Internal Terminal
Pin-Out
Party L1 P1-1
Party L2 P1-2
Table 3. Page/Party
Function or ACT Descripti on
The 33-ohm line interface to party line 3, 4 or 5.
(Internal 33-ohm termination)
Page L1 P1-3
Page L2 P1-4
Not typically used.
(External 33-ohm termination required)
NOTE: Pin 1 on this connector is on the right side.
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Block Diagram
Figure 3. Block Diagram
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Settings and Adjustments
Opening the Unit
Remove the four 10-32 ¾-inch screws holding the unit in the rack and pull the unit out. Remove the
four screws from the AMI cover.
Figure 4. Model 10959-209 AMI without cover (all boards installed).
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Level Adjustments
Display Brightness
R237 on the Main PCBA adjusts the brightness of the LCD display on the front of the assembly.
Telephone Line Levels
On the optional Telephone Interface PCBA two potentiometers adjust telephone audio levels. The
Receiver Volume potentiometer, R36, adjusts the volume level from the telephone line. The Transmit
Volume Potentiometer, R1, adjusts the volume to the telephone line.
Party Line Levels
On the Page/Party® Interface PCBA two potentiometers adjust party line audio levels. The Party Volume
potentiometer, R66, adjusts the volume level to the party line. The Party Sidetone Potentiometer, R30,
adjusts sidetone level from the party line.
Page Line Levels
On the Page/Party® Interface PCBA two potentiometers adjust page line audio levels. The Page Volume
potentiometer, R39, adjusts the volume level to the page line. The Page Monitor potentiometer, R69,
adjusts monitor level of audio activity on the page line.
Date and Time Set Up
The MCU serving the ADVANCE system will automatically update the date and time of the AMI(s).
The update will occur periodically while the MCU is running and no user interface is required.
Figure 5. Front View of AMI
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Operation
Once the CompactFlash® is programmed and installed into the unit, the unit operates based on system
inputs and outputs or by manual operation from the front of the rack-mount unit.
LCD Display at Initial Power Up
At initial power up, the AMI unit completes a self-diagnostic of its settings. The LCD display cycles
through the following messages:
AMI firmware version
Boot DSP
Media detected
EEPROM firmware version
DSP firmware version
Progress bar/LOAD CONFIG
Configuration version
Configuration date and time
Configuration file name
HIO not installed.
ASM not installed.
®
Page/Party
board firmware version
AMI Main board firmware version
Telephone Interface Mode
Telephone Interface Board firmware version
Telephone Interface Greeting file name (if recording a new greeting)
AMI ready
Time, page symbol/date
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LCD Display during Operation
The LCD uses various symbols to indicate AMI activity.
The VU meter indicates the volume of a page playing.
MIN
MAX
Mute indicates the page audio is muted.
Progress bar indicates remaining time for the party line connection timeout.
MIN
MID
MAX
Telephone handset indicates the AMI unit is being accessed via a telephone connection.
Microphone indicates a page from the auxiliary jack.
Off hook indicates that a digital input designated as party line off hook is active.
Right/left arrows indicate transmit and receive activity on the auxiliary jack or external RS-485.
Text display (scrolling) displays current system status, such as the name of the current message
playing, telephone connection status, and party connection status.
Rotating slash, when visible, indicates the AMI has a lower priority message pending, ready to be
played.
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Push-Button Operation
The front panel push buttons allow for various control features including Firmware Update. Reset AMI,
and Return.
Firmware Update
This menu item provides the means for updating the firmware of the AMI main board. This button
sequence is used:
Press <ENTER>, PB4, to enter the menu system.
Press <SELECT>, PB3, to scroll the menu to the Firmware Update: item.
Press <ENTER>, PB4, to select the Firmware Update: item.
Press <ENTER>, PB4, to confirm the selection.
Reset AMI
Press <ENTER>, PB4, to enter the menu system.
Press <SELECT>, PB3, to scroll the menu to the System Reboot: item.
Press <ENTER>, PB4, to select the System Reboot: item.
Press <ENTER>, PB4, to confirm the selection.
Return
Selecting this menu item returns the system to normal operation mode.
<ENTER>, PB4, to enter the menu system
<SELECT>, PB3, to scroll the menu to the Return item
<ENTER>, PB4, to select the Return menu item and return to normal operating mode.
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AMI Configuration T ool (A CT)
Overview
The Audio Messenger Interface Configuration Tool (ACT) software is used to define and change
configurations for the Audio Messenger Interface (AMI), and is included with all models of AMI. To
retrieve configurations and play audio messages, the AMI accesses a CompactFlash
shipped with a CompactFlash
®
card pre-programmed with the AMI Factory Default configuration.
Please refer to the online help for specific instructions.
System Requirements
®
card. Each AMI is
The ACT software must be installed on a Windows PC (minimum Windows 7, compatible with Window
8) equipped with a USB port. A reader/writer capable of programming CompactFlash
must be connected to the USB port. The CompactFlash
®
reader/writer is not included with the AMI.
®
memory cards
Configurable Parameters
Fragments
All tones and voice messages are digitally recorded and stored on the CompactFlash® card as MP3 files.
Messages
Each message is a collection of fragments. The content of each message must be defined by selecting the
fragment(s) to be incorporated into the message. Other message parameters include:
Message title
Priority
Volume
Play mode and repeat interval
Inputs
Each input circuit is factory set and should not be changed.
Title containing a brief text description of the input and its use
The type of switch contact being used to activate the input (normally open, closed)
The action of the switch (maintained, momentary, toggle on/off)
Function of the input (activate a message, reboot, mute, etc.)
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Outputs
Each output circuit is factory set and should not be changed.
Title, which contains a brief text description of the output and its use
Mode of operation when active (maintained, flash, momentary, flicker)
Activation assignment from an input or scheduled event
Event Scheduling
Using the event-scheduling feature, messages can be set up to automatically play at certain dates and
times. When scheduling events several parameters must be set:
Start and stop times
Start and stop dates
Event duration and intervals
Telephone Interface
If using the telephone interface, several parameters must be set:
The number of rings before answer
Paging mode (live or recorded)
Page delay, if recorded
Maximum page duration
Selection of a greeting message to be played to the caller
Selection of a pre-announcement tone to be played to the PA system
Page/Party® Interface
The following parameters can be set for the Page/Party® Interface:
VLC activation (must remain disabled)
Party Hot Dial
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CompactFlash
®
The CompactFlash® memory card stores the system configuration, speech messages, and alarm tones.
Card Installat ion
When the memory card is being installed, complete the following instructions:
Insert the memory card through the rectangular MEMORY
CARD slot on the front panel. Ensure the
label on the memory card faces up and slide the memory card in until it is fully seated in the slot. When
seated properly, the card protrudes approximately ¼ inch from the front of the socket.
OTE: The memory card and its socket are keyed for proper insertion – do not force the card into the
N
socket.
Reboot the system so the AMI unit can read the memory card.
Specification s
Power Supply Requirements
Voltage ......................................................................................... 12 V dc (UL listed) Class 2 power source
(plug-in 12 V dc power supply included with AMI)
Current ................................................................................................................................. 1 amp minimum
Power consumed .............................................................................................................. 10 watts maximum
Audio
Speech capacity ................................................................... 500 minutes with 512 Mb CompactFlash
®
card
Scheduled events ........................................................................................................................ 29 maximum
Frequency response ............................................................................ 250–6500 Hz, +0/−3 dB ref. to 1 kHz
Distortion ........................................................................................ <1% THD @ 1 kHz @ nominal settings
33-ohm page line............................................................................................................... 1.5 Vrms nominal
33-ohm party line .............................................................................................................. 1.5 Vrms nominal
Telephone line .................................................................................................................... −10 dBm nominal
Output
Status .................................................................................................................................... 1 amp maximum
Communications
ADVANCE ........................................................................................................................................ RS-485
Phone line ........................................................................................................................................... DTMF
Enclosure
Material .................................................. Steel body with aluminum cover; black, fine-textured paint finish
Mounting ............................................................................................................ 1U in standard 19-inch rack
Dimensions ....................................................... 17.00 W 11.18 D 1.72 H inches; (432 284 44 mm)
Weight ................................................................................................................................. 8.5 lbs. (3.86 kg)
Environmental
Temperature range ................................................................................... +32º F to +122º F (0º C to +50º C)
FCC Information
Complies with CFR47, Part 15 .......................................................................................................... Class A
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Approvals
Safety of Information Technology Equipment.......UL 60950, CAN/CSA-C22.2 No. 60950-00, IEC 60950
Replacement Parts
Table 4. Replacement Parts
Model Number Description
69681-001 Termination PCBA
69462-001 Telephone Interface PCBA
69463-001 AMI Single-Party Interface
49100-007 CompactFlash® Card (blank)
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Page 19
Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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