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Gaggenau
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DF480162/62
Instructions for Use
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Table of contents
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Gaggenau DF480162/62 Instructions for Use

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Gaggenau
User manual
DF480..., DF481…
Dishwasher
en

Table of contents

Safety...............................................4
Safety systems ...............................10
Safe installation ..............................11
Safe use .........................................11
Childproof lock1............................12
Electric childproof lock...................12
Environmental protection and
Disposing of packaging .................12
Saving energy.................................12
Zeolith drying ............................13
AquaSensor1...................................13
Sensors ..........................................13
Scope of supply .............................14
Installing and connecting the ap-
pliance ............................................14
Drainage connection ......................14
Drinking water connection .............15
Electrical connection ......................15
Familiarising yourself with
Appliance .......................................16
Controls ..........................................17
Information for test institutes ..........22
Top basket .....................................24
Bottom basket ................................26
Cutlery basket ................................27
Cutlery drawer ................................27
Etagere ...........................................29
Folding prongs ...............................29
Small items holder .........................30
Knife shelf.......................................30
Baking sheet spray head ...............30
Basket heights................................31
Performing initial start-up ...............32
Overview of water hardness set-
tings................................................32
Setting water softening system ......33
Special salt .....................................33
Switching off water softening
system ............................................34
Regeneration of the water
softening system ............................34
Rinse aid ........................................35
Setting the amount of rinse aid......36
Switching rinse aid system off .......36
Suitable detergents ........................36
Unsuitable detergents ....................37
Information on detergents ..............37
Adding detergent ...........................38
Damage to glass and tableware ....39
Arrange tableware ..........................40
Removing tableware.......................41
1
Depending on the appliance specifications
2
en
Opening appliance door ................41
Switching on the appliance ............41
Setting a programme .....................41
Setting additional functions ............41
Setting timer programming ............41
Starting the programme .................42
Interrupting programme .................42
Terminate programme....................42
Display programme information.....42
Switching off appliance ..................42
Overview of basic settings .............43
Changing basic settings.................45
Setting the time ..............................46
Installing app ..................................46
Automatically connecting appli­ance to WLAN home network
(Wi-Fi) .............................................47
Connecting appliance to WLAN
home network (Wi-Fi) manually......47
HomeConnect settings..................48
Remote start .............................48
Remote Diagnostics ......................48
Energy manager ........................49
Data protection...............................49
Declaration of Conformity...............50
Error code / Fault display / Sig-
nal...................................................55
Washing results..............................57
Home Connect problem.................64
Information on display panel..........64
Malfunctions ...................................65
Mechanical damage.......................66
Noise ..............................................66
Clean wastewater pump.................67
Transportation, storage and
Removing the appliance ................67
Protect appliance from frost...........68
Transporting the appliance ............68
Disposing of old appliance ............68
Product number (E-Nr.) and pro-
duction number (FD) ......................69
AQUA-STOP guarantee1.................69
Cleaning the tub .............................50
Self-cleaning interior1......................51
Cleaning products ..........................51
Tips on appliance care...................51
Machine Care 1...........................51
Filter system ...................................52
Cleaning spray arms ......................53
Appliance safety.............................54
1
Depending on the appliance specifications
3
en Safety

Safety

Please read the safety information to ensure that you use the ap­pliance safely.

General information

¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the appliance correctly and safely. Only use this appliance:
¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2500m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable.
4
Safety en

Safe installation

Follow these safety instructions when installing the appliance.
WARNING‒Risk of injury!
Improper installation may cause injury.
▶
When installing and connecting the appliance, follow the in­structions in the manual and installation instructions.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical installation must be properly installed.
▶
Never equip the appliance with an external switching device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not trapped or damaged.
¡ Cutting through the supply hose or immersing the Aqua-Stop
valve in water is dangerous.
▶
Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.
▶
Never cut through the supply hose. The supply hose con­tains electric power cables.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-ap­proved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
5
en Safety
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
Hinges move when opening and closing the appliance door and can cause injury.
▶
If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from Customer Service or specialist outlets.
WARNING‒Risk of tipping!
Improper installation may cause the appliance to tip up.
▶
Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.
WARNING‒Risk of burns!
If the appliance is not installed properly, this may result in burns.
▶
With free-standing appliances, ensure that they are installed with the back panel against a wall.

Safe use

WARNING‒Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
▶
Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
WARNING‒Risk of explosion!
¡ Adding solvents to the interior of the appliance may cause ex-
plosions.
▶
Never add solvents to the interior of the appliance.
6
Safety en
¡ Highly caustic alkaline or highly acidic cleaning agents in con-
junction with aluminium parts in the interior of the appliance may cause explosions.
▶
Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of ex­tractor hoods or aluminium pans), e.g. for the Machine Care programme.
WARNING‒Risk of injury!
¡ Leaving the appliance door open may result in injury.
▶
Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping.
▶
Do not sit or stand on the appliance door when open.
¡ Knives and utensils with sharp points can cause injuries.
▶
Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
WARNING‒Risk of scalding!
If you open the appliance door while the programme is run­ning, hot water may splash out of the appliance.
▶
Open the appliance door carefully if the programme is still running.
WARNING‒Risk of tipping!
Overfilling the Baskets may cause the appliance to tip up.
▶
Never overfill the Baskets with free-standing appliances.
WARNING‒Risk of electric shock!
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appliance.
7
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appli­ance parts or heat sources.
▶
Never let the power cord come into contact with sharp points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of burns!
The blow opening of the Zeolith container becomes hot and can cause burns.
▶
Never touch the blow opening of the Zeolith container.

Damaged appliance

Follow the safety instructions if the appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or fractured sur­face.
▶
Never pull on the power cord to unplug the appliance. Al­ways unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
▶
"Call Customer Service." →Page68
▶
Repairs to the appliance should only be carried out by trained specialist staff.
¡ Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
8
Safety en

Risk to children

Follow the safety instructions if there are children in your home.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
▶
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING‒Risk of crushing!
With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
▶
Keep an eye on children when opening and closing the ap­pliance door.
WARNING‒Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
▶
Keep children away from detergent and rinse aid products.
▶
Keep children away from the appliance when open. The wa­ter in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
9
en Safety
WARNING‒Risk of injury!
Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
▶
Keep children away from the appliance when open.
WARNING‒Risk of suffocation!
Children may become trapped in the appliance and suffocate.
▶
Use the childproof lock if fitted.
▶
Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appli­ance. Depending on the features of the model, the appliance comes with a →"Childproof lock", Page12.
10
Preventing material damage en

Preventing material damage

Preventing material dam­age
Preventing material damage

Safe installation

Follow the instructions when installing the appliance.
ATTENTION!
¡ Improper installation of the appli-
ance may cause damage.
▶
If the dishwasher is installed above or below other domestic appliances, follow the informa­tion on installation in combina­tion with a dishwasher in the in­stallation instructions for the in­dividual appliances.
▶
If there is no information or if the installation instructions do not in­clude the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appli­ances.
▶
If no information is available from the manufacturer, the dish­washer should not be installed above or below such appli­ances.
▶
To ensure the safe operation of all domestic appliances, con­tinue following the installation in­structions for the dishwasher.
▶
Do not install the dishwasher un­der a hob.
▶
Do not install the dishwasher near heat sources, e.g. radiat­ors, heat storage tanks, ovens or other appliances that gener­ate heat.
¡ Modified or damaged water hoses
may result in material damage and damage to the appliance.
▶
Never kink, crush, modify or cut through water hoses.
▶
Only use the water hoses sup­plied with the appliance or genu­ine spare hoses.
▶
Never re-use water hoses that have been used before.
¡ If the water pressure is too high or
too low, this may impair function­ing of the appliance.
▶
Make sure that the water pres­sure in the water supply system is min. 50kPa (0,5bar) and max. 1000kPa (10bar).
▶
If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Safe use

Follow the instructions when using the appliance.
ATTENTION!
¡ Escaping water vapour can dam-
age fitted units.
▶
When the programme ends, leave the appliance to cool down for a while before opening the door.
¡ Special salt can damage the tub
due to corrosion.
▶
To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the pro­gramme starts.
¡ Detergent may damage the water
softening system.
▶
Only fill the dispenser of the wa­ter softening system with special dishwasher salt.
¡ Unsuitable cleaning agents may
damage the appliance.
▶
Do not use a steam cleaner.
11
en Childproof lock
▶
So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
▶
To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.

Childproof lock

Childproof lock
Childproof lock
The childproof lock lets you protect
1
children from possible hazards result­ing from the appliance. Depending on the features of the ap­pliance model, the appliance comes with an electric childproof lock.

Electric childproof lock

The electric childproof lock makes it more difficult to open the appliance door. You can activate or deactivate the electric childproof lock in the "Basic settings" →Page43.
WARNING
Risk of suffocation!
Children may become trapped in the appliance and thus suffocate.
▶
Activate the electric childproof lock and close the appliance door.
→"Opening appliance door",
Page41

Environmental protection and saving energy

Environmental protection and saving energy
Environmental protection and saving energy
Help protect the environment by us­ing your appliance in a way that con­serves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
▶
Sort the individual components by type and dispose of them separ­ately.
Information about current disposal methods are available from your specialist dealer or local authority.

Saving energy

If you follow these instructions, your appliance will use less electricity and less water.
Use the Eco 50° programme.
The Eco 50° programme is en­ergy efficient and environmentally friendly. →"Programmes", Page20
If you do not have much tableware to wash, use the additional Half Load function.
1
The programme will adjust to a lower load and consumption will be reduced. →"Additional functions", Page22
1
Depending on the appliance specifications
12
Change the sensor setting to the de­fault.
Consumption is reduced. →"Sensors", Page13
Environmental protection and saving energy en
Zeolith drying automatically helps to save energy.
→"Zeolith drying ", Page13

Zeolith drying

The appliance features a Zeolith con­tainer. Zeolith drying lets you save energy. Zeolite is a mineral that can store moisture and heat energy and then release them again. During dishwashing heat energy is used to heat up the washing water and dry the mineral. During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is released. The heat energy is blown out into the interior of the dishwasher with dry air. This speeds up and im­proves drying. Zeolith drying therefore saves a great deal of energy.
Tip:To avoid impairing Zeolith drying performance, do not position table­ware parts directly in front of the in­take opening or the blow opening of the Zeolith container. Do not position heat-sensitive table­ware parts directly in front of the blow opening of the Zeolith container. →"Appliance", Page16

AquaSensor

The AquaSensor is an optical meas­uring device (light barrier) which measures the turbidity of the washing water. You can save water with the AquaSensor. Use of the AquaSensor depends on the programme. If the soiling level is low, the washing water is used in the next wash cycle, so reducing water
1
consumption by 3-6 litres. If the soil­ing level is is greater, the washing water is drained off and replaced with fresh water. In the automatic pro­grammes the temperature and run­ning time are additionally adjusted to the level of soiling.

Sensors

The sensors adjust the programme sequence and strength in the auto­matic programmes depending on the level and type of soiling. The sensor has different sensitivity settings that can be changed in the basic settings. →"Changing basic settings",
Page45
Sensor setting Description
Standard Optimum setting for a
mixed load and heavily soiled tableware. Saves both energy and water.
Sensitive Adjusts the programme
strength for effective re­moval of food remnants even with low soiling levels. Energy and water consumption are adjusted accordingly.
Very sensitive Adjusts the programme
strength for difficult condi­tions of use, e.g. stubborn dried-on food remnants. Recommended setting when using organic or eco­logical detergents contain­ing low levels of active agents. Energy and water consumption are adjusted accordingly.
1
Depending on the appliance specifications
13
en Installation and connection

Installation and connection

Installation and connec­tion
Installation and connection

Scope of supply

After unpacking all parts, check for any damage in transit and complete­ness of the delivery. If you have any complaints, contact the dealer who sold you the appli­ance or our Customer Service.
Note:The appliance was tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.
The delivery consists of the following:
¡ Dishwasher ¡ Instruction manual ¡ Installation instructions ¡ Warranty ¡ Installation material ¡ Steam guard plate ¡ Rubber apron ¡ Mains cable ¡ Quick reference guide

Installing and connecting the appliance

You can position your built-under or integrable appliance in a fitted kit­chen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appli­ance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work­top that is securely connected to ad­jacent cabinets.
1. "Follow the safety instructions."
→Page4
1
1
1
1
2. "Follow the instructions for elec-
trical connection." →Page15
3. Check the "Scope of supply"
→Page14 and the condition of the appliance.
4. Consult the installation instructions
for the installation dimensions re­quired.
5. Make the appliance level using the
height-adjustable feet. Make sure that the appliance is
standing on the floor securely.
6. "Install the drainage connection."
→Page14
7. "Install the drinking water connec-
tion." →Page15
8. Connect the appliance to the
power supply.

Drainage connection

Connect your appliance to drainage connection so dirty water is dis­charged via the wash cycle.

Installing the drainage connection

1. Consult the installation instructions
supplied for the steps required here.
2. Connect the wastewater hose to
the outlet connection of the siphon using the enclosed parts.
3. When doing so, check that the
wastewater hose is not kinked, crushed or twisted.
4. Also check that there is no cover
in the drainage system preventing the wastewater from being dis­charged.
1
Depending on the appliance specifications
14
Installation and connection en

Drinking water connection

Connect your appliance to a drinking water connection.

Installing the drinking water connection

Note
¡ If you are replacing the appliance,
you must use a new water supply hose.
1. Consult the installation instructions
supplied for the steps required here.
2. Connect the appliance to the drink-
ing water connection using the en­closed parts.
Observe the "Technical data" →Page69.
3. When doing so, check that the
drinking water connection is not kinked, crushed or twisted.

Electrical connection

Connect your appliance to the power supply.
The connection data for the appli­ance can be found on the rating plate.
3. Check that the mains plug is inser-
ted properly.

Connecting the appliance to the electricity supply

Notes
¡ Follow the "Safety instructions"
→Page5.
¡ Connect the appliance to alternat-
ing current only, in the range of 220 - 240V and 50Hz or 60Hz.
¡ Please note that the water safety
system is only functional if there is a power supply.
1. Insert the non-heating appliance
plug of the power cable into the appliance.
2. Insert the mains plug of the appli-
ance into a nearby socket.
15
en Familiarising yourself with your appliance
1
2
3
4
5
6
7
8
9
10 11
12 13
14
15
16
1

Familiarising yourself with your appliance

Familiarising yourself with your appliance
Familiarising yourself with your appliance

Appliance

You can find an overview of the parts of your appliance here.
Rating plate Rating plate with "E number and FD number"
1
Depending on the appliance specifications
16
→Page69.
The data you need for "Customer Service"
→Page68.
Familiarising yourself with your appliance en
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Detergent dispenser "Detergent" →Page36 is added to the detergent
dispenser.
Bottom basket "Bottom basket" →Page26
Dispenser for special salt Add special salt for the "Water softening system"
→Page32 to the dispenser for special salt.
Lower spray arm The lower spray arm washes the tableware in the bot-
tom basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page53
Tablet collecting tray During the wash cycle tablets automatically fall out of
the detergent dispenser into the tablet collecting tray where they can fully dissolve.
Top basket "Top basket" →Page24
Cutlery drawer
EmotionLight
Etagere "Etagere" →Page29
Upper spray arm The upper spray arm washes the tableware in the top
Intake opening of the Zeolith con­tainer
Blow opening of the Zeolith con­tainer
Filter system "Filter system" →Page52
Cutlery basket
1
1
1
"Cutlery drawer" →Page27
Interior lighting of the appliance.
→"Overview of basic settings", Page43
basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page53
The intake opening is required for "Zeolith drying" →Page13.
The blow opening is required for "Zeolith drying " →Page13.
"Cutlery basket" →Page27
Dispenser for rinse aid Add rinse aid for the "Rinse aid system" →Page35
1
Depending on the appliance specifications
to the dispenser for rinse aid.

Controls

The controls are used to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions.
17
en Familiarising yourself with your appliance
1 2 3 4 5 6 7 8 9
1011121415 1316
1
2
3
4
5
6
7
8
9
10
ON/OFF button "Switching on the appliance" →Page41
Programme buttons "Programmes" →Page20
Info button If you press , the display shows information
Display The display shows information about pro-
WLAN display "Home Connect" →Page46
"Switching off the appliance" →Page42
about selected programmes, basic settings and additional functions. If you press for approx. 3 seconds, you can open the menu.
→"Changing basic settings", Page45
grammes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons.
→"Changing basic settings", Page45
Setting buttons "Changing basic settings" →Page45
Timer programming "Setting timer programming" →Page41
Remote start button "Remote start" →Page48
Start button and reset button "Starting the programme" →Page42
"Terminating the programme" →Page42
Programme buttons and additional
1
18
functions
Depending on the appliance specifications
"Programmes" →Page20 "Additional functions" →Page22
11
 buttons You can use these buttons to scroll between the
12
13
14
15
16
Remote start display
1
Display
Special salt refill indicator "Water softening system" →Page32
Rinse aid refill indicator "Rinse aid system" →Page35
Door opener
1
Depending on the appliance specifications
1
1
Familiarising yourself with your appliance en
basic settings.
→"Changing basic settings", Page45
If you have activated the remote start button and are controlling the appliance via the HomeCon­nect app, the remote start display lights up.
The display shows information about pro­grammes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons.
→"Changing basic settings", Page45
"Opening the appliance door" →Page41
19
en Programmes

Programmes

Programmes
Programmes
You can find an overview of the pro­grammes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depend­ing on the programme selected. The running time depends on the water temperature, the quantity of dishes, the level of soiling and the "Additional function" →Page22 selected. The
running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hard­ness of 16-20°E. Different influen­cing factors such as water temperat­ure or pipe pressure may result in deviations.
Programme Use Programme se-
quence
Intensive 70°
Tableware:
¡ Washing pots and
pans, non-fragile tableware and cut­lery.
Level of soiling:
Intensive:
¡ PreRinse ¡ Cleaning 70°C ¡ Intermediate rinse ¡ Rinsing 50°C ¡ Drying
¡ Removing stubborn
burned or dried-on food remnants con­taining starch and protein.
When using powder de­tergent, you can also apply a little to the in­side of the appliance door.
Auto 45-65°
Tableware:
¡ Cleaning mixed
tableware and cut­lery.
Level of soiling:
Sensor-controlled:
¡ Optimised by
sensors depending on the soiling of the washing water.
¡ Removing common
household food rem­nants lightly dried­on.
Additional functions
All
→"Additional func­tions", Page22
All
→"Additional func­tions", Page22
20
Programmes en
Programme Use Programme se-
quence
Eco 50°
Tableware:
¡ Cleaning mixed
tableware and cut­lery.
Level of soiling:
¡ Removing common
household food rem-
Most economical pro­gramme:
¡ Pre-Rinse ¡ Cleaning 50°C ¡ Intermediate rinse ¡ Rinsing 35°C ¡ Drying
nants lightly dried­on.
Auto 65-75°
Tableware:
¡ Washing pots and
pans, non-fragile tableware and cut­lery.
Sensor-controlled:
¡ Optimised by
sensors depending on the soiling of the washing water.
Level of soiling:
¡ Removing stubborn
burned or dried-on food remnants con­taining starch and protein.
Auto 35-45°
Tableware:
¡ Washing pots and
pans, non-fragile tableware and cut­lery.
Sensor-controlled:
¡ Optimised by
sensors depending on the soiling of the washing water.
Level of soiling:
¡ Removing stubborn
burned or dried-on food remnants con­taining starch and protein.
NightProgram
Tableware:
¡ Cleaning mixed
tableware and cut­lery.
Level of soiling:
¡ Removing common
Reduced noise:
¡ PreRinse ¡ Cleaning 50°C ¡ Intermediate rinse ¡ Rinsing 35°C ¡ Drying
household food rem­nants lightly dried­on.
Additional functions
All
→"Additional func­tions", Page22
All
→"Additional func­tions", Page22
IntensiveZone Power Improved drying
→"Additional func­tions", Page22
IntensiveZone Half Load Improved drying HygienePlus
→"Additional func­tions", Page22
21
en Additional functions
Programme Use Programme se-
quence
Glass 40°
Tableware:
¡ Cleaning delicate
tableware, cutlery, temperature-sensit­ive plastics, glasses and stemware in the
Particularly gentle:
¡ PreRinse ¡ Cleaning 40°C ¡ Intermediate rinse ¡ Rinsing 50°C ¡ Drying
stemware basket.
Level of soiling:
¡ Removing lightly ad-
hering fresh food remnants.
Quick 45°
Tableware:
¡ Cleaning delicate
tableware, cutlery, temperature-sensit-
Time-optimised:
¡ Cleaning 45°C ¡ Intermediate rinse ¡ Rinsing 50°C
ive plastics and glasses.
Level of soiling:
¡ Removing lightly ad-
hering fresh food remnants.
Tableware:
¡ Cleaning all types of
Cold rinse suitable:
¡ Pre-Rinse
tableware.
PreRinse
Level of soiling:
¡ Cold rinsing, inter-
mediate cleaning.
- Machine Care 70°C None
Machine Care

Additional functions

IntensiveZone Power Half Load Improved drying
→"Additional func­tions", Page22
Improved drying
→"Additional func­tions", Page22
None

Information for test institutes

Test institutes are provided with in­formation for comparability tests, e.g. according to EN60436. These are the conditions for conduct­ing the tests, however they are not the results or consumption values. E-mail enquiries to: dishwasher@test­appliances.com The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rat­ing plate on the appliance door.
22
Additional functions
Additional functions
Additional functions
You can find an overview of the addi­tional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configur­ation.
Additional func­tion
Use
¡ Switch on with small
loads.
Features en
Additional func-
Use
tion
Half Load ¡ It is recommended
adding less detergent to the detergent dis­penser than for a full machine load.
¡ The running time is
shortened.
¡ Energy and water con-
sumption are reduced.
¡ To ensure a higher hy-
HygienePlus
giene status for the ap­pliance and dishes, the temperature is raised and maintained for an extra-long period.
¡ Especially suitable for
cleaning chopping boards or baby bottles.
¡ Continuous use of this
function increases the hygiene status.
¡ This will increase the
running time and en­ergy consumption.
¡ Switch on with mixed
IntensiveZone
loads containing table­ware with different soil­ing levels, e.g. place very soiled pots and pans in the bottom bas­ket and normally soiled tableware in the top basket.
¡ The spray pressure in
the bottom basket is in­creased and the max­imum programme tem­perature held longer. This will increase the running time and en­ergy consumption.
Additional func-
Use
tion
¡ For a better drying res-
Improved drying
ult the final rinse tem­perature is increased and the drying phase extended.
¡ Especially suitable for
drying plastic parts.
¡ There is a slight in-
crease in energy con­sumption and the run­ning time is extended.
¡ The running time is
Power
shortened by 20% to 66% depending on the washing programme.
¡ Energy and water con-
sumption are increased.

Features

Features
Features
You can find an overview of the pos­sible features of your appliance and how to use them here. These features depend on the model of your appliance.
23
en Features
a

Top basket

Arrange cups and glasses in the top basket.
Knife shelf You can adjust the height of the top
basket to make room for larger items of tableware.

Adjusting top basket with side levers

To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
1. Pull out the top basket.
2. To prevent the basket from sud-
denly dropping down, hold the side of the basket by the top edge.
1
3. Press in the levers on the right and
left on the outside of the basket.
The basket can then slip down slightly.
4. Raise or lower the basket evenly to
the right level. →"Basket heights", Page31
Check that the basket is level on both sides.
5. Slide the basket back in.
1
Depending on the appliance specifications
24

Removing the top basket

1. Pull the top basket right out ⁠.
Features en
1
2
2. Lift the basket forwards out of the
catches ⁠.
3. Lower the basket and pull out.
4. Slide the guide rails into the appli-
ance.
3. Lift the basket slightly and guide
the rear detent pins into the rear locking hooks of the guide rails ⁠.
4. Lower the basket and press the
front detent pins into the notches
⁠.
a The basket clicks into position.
5. Slide the basket back into the ap-
pliance ⁠.

Installing the top basket

1. Pull the guide rails of the top bas-
ket out of the appliance ⁠.
2. Insert the top basket ⁠.
Observe the position of the detent pins.
25
en Features
a
1
2

Bottom basket

Arrange pans and plates in the bot­tom basket.
Cutlery basket Large plates up to a diameter of
31/34cm1 can be arranged as shown.
1
2. Lift the basket out of the front hold-
ers and pull forwards slightly.
3. Lift the basket out of the rear hold-
ers.
4. Slide the guide rails into the appli-
ance.

Installing the bottom basket

1. Pull the guide rails of the bottom
basket out of the appliance.
2. Insert the bottom basket into the
rear holders and slide back slightly
⁠.
3. Lower the basket and insert into
the front holders ⁠.

Removing the bottom basket

1. Pull the bottom basket right out.
1
Depending on the appliance specifications
26
4. Slide the basket back into the ap-
pliance.
Features en
1
2
3

Cutlery basket

Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.

Cutlery drawer

Arrange cutlery in the cutlery drawer.
1. To fold down a side shelf, push the
lever forwards and fold down the side shelf ⁠.
2. To fold down the front prongs,
push the lever forwards and fold down the prongs ⁠.
Tip
If you want to return the cutlery drawer to the original position, fold the side shelf back up until it clicks into position.
Arrange cutlery with the points and sharp edges downwards. You can reorganise the cutlery drawer to make more space for longer/wider items of cutlery.

Reorganising cutlery drawer

1
1
You can fold down the side shelves and front prongs to make more space for longer/wider items of cut­lery.
1
Depending on the appliance specifications

Removing cutlery drawer

1. Pull the cutlery drawer right out ⁠.
27
en Features
2. Lift the cutlery drawer forwards out
of the catches ⁠.
3. Lower the cutlery drawer and pull
out.
2. Insert the cutlery drawer ⁠.
Observe the position of the detent pins.
3. Lift the cutlery drawer slightly and
guide the lower detent pins into the lower locking hooks of the guide rails ⁠.
4. Lower the cutlery drawer and
press the front detent pins into the notches ⁠.
a The cutlery drawer clicks into posi-
tion.
5. Slide the cutlery drawer into the
appliance ⁠.
4. Slide the guide rails into the appli-
ance.

Installing cutlery drawer

1. Pull the guide rails of the cutlery
drawer out of the appliance ⁠.
28
Features en
2 3
1
1
2
1
2

Etagere

Use the etagere and space under­neath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery.
You can adjust the height of the etagere. If you do not need the etagere, you can fold it up.

Adjusting etagere

You can adjust the height of the etagere.
1. Position the etagere vertically and
1
1
pull it upwards ⁠.

Folding prongs

Use the folding prongs to position tableware securely, e.g. plates.
You can fold the prongs down to po­sition pans, bowls and glasses
1
better.

Folding down prongs

If you do not need the prongs, fold them down.
1. Push the lever forwards and fold
down the prongs ⁠.
1
2. Position the etagere at a slight
angle and move to the right height
⁠.
3. Push the etagere down.
a The etagere clicks into position.
1
Depending on the appliance specifications
2. To use the folding prongs again,
fold them back up.
a The folding prongs click in posi-
tion.
29
en Features

Small items holder

Use the small items holder to posi­tion small items of tableware, e.g. light plastic parts.

Knife shelf

Use the knife shelf for long, sharp ob­jects and long items of cutlery.

Baking sheet spray head

Use the baking sheet spray head to clean large items of tableware, e.g. trays, grilles and plates.
Arrange max. 2baking sheets and 2grilles as shown to ensure that the spray jet can reach all parts.
Note:Check that the appliance is al­ways operated with the top basket or the baking sheet spray head.

Inserting baking sheet spray head

Use the baking sheet spray head in­stead of the top basket to clean large trays, grilles and plates.
1.
"Remove top basket." →Page24
2. Insert the baking sheet spray head
in the holder and turn to the right ⁠.
30
a The baking sheet spray head
clicks into position.
Features en

Removing baking sheet spray head

If you no longer require the baking sheet spray head, remove it from the appliance.
1. Turn the baking sheet spray head
anticlockwise and remove from the holder.
2. "Insert the top basket in the appli-
ance." →Page25

Basket heights

Set the baskets at the right height.
Appliance height 81.5cm with cutlery basket
Level Top basket Bottom basket
1 max. ø 22 cm 31 cm 2 max. ø 24.5 cm 27.5 cm 3 max. ø 27 cm 25 cm
Appliance height 81.5cm with cutlery drawer
Level Top basket Bottom basket
1 max. ø 16 cm 31 cm 2 max. ø 18.5 cm 27.5 cm 3 max. ø 21 cm 25 cm
Appliance height 86.5cm with cutlery basket
Level Top basket Bottom basket
1 max. ø 24 cm 34 cm 2 max. ø 26.5 cm 30.5 cm 3 max. ø 29 cm 28 cm
Appliance height 86.5cm with cutlery drawer
Level Top basket Bottom basket
1 max. ø 18 cm 34 cm 2 max. ø 20.5 cm 30.5 cm 3 max. ø 23 cm 28 cm
31
en Before using for the first time

Before using for the first time

Before using for the first time
Before using for the first time
Configure the settings for initial start­up.

Performing initial start-up

On initial start-up or after a reset to the factory settings, you will need to make settings.
Requirement:"The appliance has been installed and connected." →Page14
1.
"Add special salt." →Page33
2.
"Add rinse aid." →Page35
3. Switch on the appliance.
a The display shows the settings for
initial start-up.
4. Press repeatedly until the display
shows the required setting. Note:If you select Initial start-up
HomeConnect here, make further settings using the HomeConnect app on your mobile device. – Language – Initial start-up
– Time format – Time setting – Water hardness – Rinse aid disp. – Water connection
1
You can change these settings and other "Basic settings" →Page43 on the appliance at any time or using the HomeCon­nect app on your mobile device.
5. Press or repeatedly until the
display shows the right value. You can change several settings.
6. To save the settings, press for
approx. 3seconds.

Water softening system

Water softening system
Water softening system
Hard water leaves limescale on the tub and tableware and parts of the appliance may become blocked. To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened.

Overview of water hardness settings

You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
Water hardness °E Hardness range mmol/l Setting value
0 - 8 Soft 0 - 1.1 0 - 8 9 - 10 Soft 1.2 - 1.4 9 - 10 11 - 12 Medium 1.5 - 1.8 11 - 12 13 - 15 Medium 1.9 - 2.1 13 - 15 16 - 20 Medium 2.2 - 2.9 16 - 20 21 - 26 Hard 3.0 - 3.7 21 - 26
1
Depending on the appliance specifications
32
Water softening system en
Water hardness °E Hardness range mmol/l Setting value
27 - 38 Hard 3.8 - 5.4 27 - 38 39 - 62 Hard 5.5 - 8.9 39 - 62
Note:Set the water hardness determ­ined on your appliance. →"Setting water softening system",
Page33
With a water hardness of 0 - 8°E you can dispense with special salt and switch off the water softening system. →"Switching off water softening sys-
tem", Page34
Setting water softening sys­tem
Set the water hardness on your appli­ance.
1. Determine the water hardness and
the appropriate setting value. →"Overview of water hardness set-
tings", Page32
2. To open the basic settings, press
for approx. 3seconds.
3. Press repeatedly until the display
shows "Water hardness".
4. Press or repeatedly until the
display shows the right water hard­ness value.
5. To save the settings, press for
approx. 3seconds.
ter hardness: the higher the water hardness, the greater the amount of special salt required.
ATTENTION!
¡ Detergent may damage the water
softening system.
▶
Only fill the dispenser of the wa­ter softening system with special dishwasher salt.
¡ Special salt can damage the tub
due to corrosion.
▶
To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the pro­gramme starts.
1. Unscrew the lid of the dispenser
for special salt and remove.
2. On initial start-up: Fill the dispenser
right up with water.

Special salt

You can use special salt to soften water.

Adding special salt

If the special salt refill indicator lights up, add special salt to the dispenser for special salt just before the pro­gramme starts. The amount of spe­cial salt required depends on the wa-
33
en Water softening system
a
3. Note:Only use special salt for
dishwashers. Do not use salt tablets. Do not use table salt.
Add the special salt to the dis­penser.
Funnel
1
Fill the dispenser right up with spe­cial salt. The water in the dis­penser is displaced and forced out.
4. Place the lid back on the dis-
penser and turn to close.

Switching off water softening system

If you find the special salt refill indic­ator irritating, e.g. when using com­bined detergents with salt replace­ment substances, you can switch the salt refill indicator off.
Note
To avoid damage to the appliance, only switch off the water softening system in the following cases:
¡ The water hardness is max. 26°E
and you are using combined deter­gents with salt replacement sub­stances. According to manufactur­ers, combined detergents with salt replacement substances can gen-
erally only be used up to a water hardness of 26°E without adding special salt.
¡ The water hardness is 0 - 8°E.
You do not need to use special salt.
1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Water hardness".
3. Press or repeatedly until the
display shows 0 - 6.
4. To save the settings, press for
approx. 3seconds.
a The water softening system is
switched off and the salt refill indic­ator is deactivated.

Regeneration of the water softening system

In order to obtain fault-free function of the water softening system, the appli­ance performs reheating of the water softening system at regular intervals. Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro­grammes. It will increase the run time and consumption values, e.g. water and electricity.
1
Depending on the appliance specifications
34
Rinse aid system en
1
2
max

Overview of consumption values with regeneration the water softening system

Here you can find an overview of the maximum additional running time and consumption values during regeneration of the water softening system. You can find the column applicable to your model in the quick reference guide according to its water consumption in the Eco50° programme.
Water consump­tion in litres (de­pending on model)
Regeneration of the water soften­ing system after x rinse cycles
Additional run­ning time in minutes
Additional water consumption in litres
Additional power consumption in kWh
6.5 / 6.7 8 7 5 0.05
7.5 / 7.7 7 7 5 0.05
9.5 6 7 5 0.05 above 10.5 5 7 5 0.05
The consumption values specified are laboratory measurements determ­ined in accordance with the currently
1. Press the catch on the lid of the
dispenser for rinse aid and lift
⁠. applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.

Rinse aid system

Rinse aid system
Rinse aid system
You can use the rinse aid system and rinse aid to get tableware and glasses rinsed perfectly without marks.

Rinse aid

2. Add rinse aid up to the max mark.
For optimum drying results, use rinse aid. Only use rinse aid for domestic dish­washers.

Adding rinse aid

If the display shows "Please add rinse aid. ", add rinse aid. Only use rinse aid for domestic dishwashers.
3. If rinse aid spills out, remove it
from the tub.
35
en Detergent
Spilled rinse aid can cause ex­cessive frothing during the wash cycle.
4. Close the lid of the dispenser for
rinse aid.
a The lid clicks into position.

Setting the amount of rinse aid

If there are streaks or water marks on tableware, change the amount of rinse aid.
1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Rinse aid dispenser".
3. Press or repeatedly until the
right amount of rinse aid has been set.
The value 5 is set at the factory. – A low setting adds less rinse aid
during the wash cycle and re­duces streaking on tableware.
– A higher setting adds more
rinse aid during the wash cycle, reduces water marks and im­proves the drying result.
4. To save the settings, press for
approx. 3seconds.

Switching rinse aid system off

If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid compon­ent, you can switch the rinse aid sys­tem off.
Tip:The function of rinse aid is lim­ited with combined detergents. You will generally get better results using rinse aid.
1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Rinse aid dispenser".
3. Press or repeatedly until the
display shows the amount of rinse aid as 0.
4. To save the settings, press for
approx. 3seconds.
a The rinse aid system is switched
off and the rinse aid refill indicator is deactivated.

Detergent

Detergent
Detergent
Find out which detergents are suit­able for your appliance.

Suitable detergents

Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable. For optimum washing and drying res­ults, use separate detergent, adding "Special salt" →Page33 and "Rinse aid" →Page35 separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen­based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup.
Note:Follow the manufacturer's in­structions for each detergent.
Detergent Description
Tabs Tabs are suitable for all
cleaning functions and do not need to be measured out. With shorter Programmes tabs sometimes do not dis­solve entirely and leave residues of detergent. This may impair the cleaning ef­fect.
36
Detergent en
Detergent Description
Powder deter­gent
Liquid detergent Liquid detergent works
Tip:Suitable detergents are available online via our website or from "Cus­tomer Services" →Page68.

Separate detergents

Separate detergents are products that do not contain components other than detergent, e.g. powder deter­gent or liquid detergent. With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table­ware. For better washing and drying results and to avoid damage to the appli­ance, please additionally use "Spe­cial salt" →Page33 and "Rinse aid" →Page35.
Powder detergent is re­commended for shorter Programmes. The dosage can be adjus­ted to the level of soiling.
faster and is recommen­ded for shorter Pro­grammes without PreR­inse. Sometimes liquid deter­gent may leak out despite the detergent dispenser being closed. This is not a fault and is non-critical if you remember the follow­ing:
¡ Only choose a pro-
gramme without PreR­inse.
¡ Do not select timer pro-
gramming for starting the programme.
The dosage can be adjus­ted to the level of soiling.

Combined detergent

Besides conventional separate deter­gents, a number of products are available with additional functions. These products contain not only de­tergent but also rinse aid and salt re­placement substances (3in1) and, depending on the combination (4in1, 5in1,...), additional components such as glass protection or stainless steel cleaner. According to manufacturers, com­bined detergents generally only func­tion up to a water hardness of 26°E. With a water hardness above 26°E you will need to add special salt and rinse aid. For the best washing and drying results we recommend using special salt and rinse aid from a wa­ter hardness of 17°E. If you are us­ing combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.

Unsuitable detergents

Do not use detergent which could cause damage to the appliance or present a risk to health.
Detergent Description
Hand washing-up liquid
Detergent con­taining chlorine
Hand washing-up liquid can cause increased froth­ing and damage the appli­ance.
Chlorine residue on table­ware may present a risk to health.

Information on detergents

Follow the instructions on detergents in everyday use.
¡ Detergents marked as "organic" or
"ecological" (environmentally friendly) generally contain lower levels of active agents or com-
37
en Detergent
15 ml
25 ml
50 ml
pletely dispense with certain sub­stances. The cleaning effect may be restricted here.
¡ Set the rinse aid and the water
softening system to the separate detergent or combined detergent in use.
¡ According to manufacturers, com-
bined detergents with salt replace­ment substances can only be used up to a certain water hardness, usually 26°E, without adding spe­cial salt. For the best washing and drying results we recommend us­ing special salt from a water hard­ness of 17°E.
¡ To prevent sticking, only touch de-
tergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
¡ Even if the rinse aid and special
salt refill indicators light up, wash­ing programmes will run properly with combined detergents.
¡ The function of rinse aid is limited
with combined detergents. You will generally get better results using rinse aid.
¡ Use tablets with a special drying
performance.
2. Add the detergent to the dry deter-
gent dispenser.
If you are using tablets, one is enough. Insert the tablets in a hori­zontal position. If you are using powder or liquid detergent, follow the manufac­turer's instructions and quantities for dosage in the detergent dis­penser. 20ml–25ml detergent is suffi­cient for normal soiling. If table­ware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.

Adding detergent

1. To open the detergent dispenser,
press the locking latch.
38
Tableware en
3. Close the lid of the detergent dis-
penser.
a The lid clicks into position. a The detergent dispenser will open
automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.

Tableware

Tableware
Tableware
Only clean tableware that is suitable for dishwashers.
Note:Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.
Damage to glass and table­ware
Avoid damage to glass and table­ware.
Cause Recommendation
The following table­ware is not dish­washer-safe:
¡ Items of cutlery
and tableware made from wood
¡ Decorated glass-
ware, antique and hand-crafted table­ware
¡ Plastic parts not
resistant to heat
¡ Tableware made
from copper or tin
¡ Tableware soiled
with ash, wax, lub­ricating grease or paint
¡ Very small items of
tableware
Glass and tableware was not dishwasher­safe.
The chemical com­position of the deter­gent causes damage.
Highly caustic alkaline or highly acidic clean­ing agents, in particu­lar commercial or in­dustrial cleaning agents, are not suit­able for dishwashers in conjunction with aluminium.
Only put tableware in the dishwasher if it is marked as dish­washer-safe by the manufacturer.
Only put glasses and china in the dish­washer if it is marked as dishwasher-safe by the manufacturer.
Use a detergent marked as gentle on tableware by the man­ufacturer.
If you are using highly caustic alkaline or highly acidic cleaning agents, in particular commercial or indus­trial cleaning agents, do not put aluminium parts in the dish­washer interior.
39
en Tableware
Cause Recommendation
The water temperat­ure of the programme is too high.
Select a programme with lower temperat­ures. After the programme has ended, take glass­ware and cutlery out of the appliance without delay.

Arrange tableware

Arrange the tableware correctly to optimise the dishwashing result and prevent damage to both the appli­ance and tableware.
Tips
¡ Using the appliance allows you to
save energy and water compared to washing-up by hand.
¡ See our website for examples of
how to load your appliance effi­ciently, free of charge.
¡ To save energy and water, load
the machine with the number of place settings specified. →"Technical specifications",
Page69
¡ For better washing and drying res-
ults, position items with curves or recesses at an angle so the water can run off.
To save resources, do not pre­rinse tableware under running wa­ter.
2. Observe the following when arran-
ging tableware: – Put heavily soiled tableware in
the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be.
– To prevent damage to table-
ware, arrange it so it is stable and cannot tip over.
– To prevent injury, arrange cut-
lery with the points and sharp edges downwards.
– Position containers with the
openings facing down so no wa­ter can collect in them.
– Do not block the spray arms -
make sure that they can turn freely.
– Do not place small parts in the
tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter­gent dispenser.
1. Remove large remnants of food
from your tableware.
40
Basic operation en

Removing tableware

WARNING
Risk of injury!
Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury.
▶
When the programme has ended, do not empty the appliance until the tableware has cooled down for a while.
1. To prevent water dripping on the
tableware, unload it starting at the bottom and working up.
2. Check the washing tank and ac-
cessories for soiling and clean if necessary. →"Cleaning and servicing",
Page50

Basic operation

Basic operation
Basic operation

Opening appliance door

1. If the electric childproof lock is not
activated, press on the upper middle section of the appliance door.
2. If the electric childproof lock is ac-
tivated, press on the upper middle section of the appliance door twice with a short interval in between.
a The appliance door will open auto-
matically.

Switching on the appliance

▶
Press ⁠. The Eco 50° programme is set by
default. The Eco 50° programme is an es­pecially environmentally friendly programme and ideal for normally soiled tableware. It is the most effi-
cient programme for the combina­tion of energy/water consumption for this type of tableware and evid­ences conformity with the EU Eco­design Directive. If you do not perform any actions on the appliance for 15 minutes, the appliance will automatically switch off.

Setting a programme

To adjust the wash cycle to the soil­ing level of the tableware, select a suitable programme.
▶
Press the right programme button. →"Programmes", Page20

Setting additional functions

You can set additional functions to complete the washing programme selected.
Note:The additional functions which can be used depend on the pro­gramme selected. →"Programmes", Page20
▶
Press the button for the relevant additional function. →"Additional functions", Page22
a The additional function is set and
the additional function button flashes.

Setting timer programming

You can delay the start of the pro­gramme by up to 24hours.
1. Press ⁠.
2. Press or repeatedly until the
display shows the right time. Depending on the setting of the
time display, the end of the pro­gramme is shown on the display either with "Finish in" (e.g. 3h25min) or "Finish at" (e.g.
41
en Basic operation
15:20hours). You can change this setting in the "Basic settings" →Page43.
3. To activate timer programming,
press ⁠.
Tip:To deactivate timer program­ming, press for approx. 3seconds.

Starting the programme

▶
Press .
a The display shows the programme
information.
a The programme has ended when
the display shows "Finished!".
Notes
¡ If you want to add more tableware
while the appliance is running, do not use the tablet collecting tray as a handle for the top basket. You might touch the partially dissolved tablet.
¡ You can only change a pro-
gramme when running if you can­cel it. →"Terminate programme",
Page42
¡ The appliance switches off auto-
matically 1minute after the end of the programme to save energy. If you open the appliance door im­mediately after the programme has ended, the appliance will switch off after 4 seconds.

Interrupting programme

Note:When you open the appliance
door once the appliance has heated up, leave the door slightly ajar for a few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open.
1. Press ⁠.
a The programme is saved and the
appliance switches off.
2. Press to resume the pro-
gramme.

Terminate programme

To end a programme early or to switch from a programme that has already started, you will need to can­cel it first.
1. Open the appliance door.
2. Press for approx.
3seconds.
a As soon as the displays are off,
the display shows "Programme was terminated." and then "Fin­ished!".
a The programme is cancelled and
ends after approx. 1minute.
Display programme informa­tion
You can show information about pro­grammes and additional functions on the display.
1. Press ⁠.
2. Press the programme button or an
additional function.

Switching off appliance

1. Please note the information on
"Safe use" →Page11.
2. Press .
Tip:If you press during the wash
cycle, the programme currently run­ning will be interrupted. When you switch the appliance back on, the programme continues automatically.
42

Basic settings

Basic settings
Basic settings
You can configure the appliance to meet your needs.

Overview of basic settings

The basic settings depend on the features of your appliance.
Basic setting Selection Description
Time setting 00:00 - 24:00 Set the current time.
The setting depends on the time format selected.
Time format 12 h
Time display In hours
24 h
Time
1
1
Sprache/Language See selection on the
appliance.
Water hardness 0 - 62
16 - 20 medium
Rinse aid dispenser 0 - 6
1
5
Sensor setting Standard
1
1
Sensitive Very sensitive
Extra Dry on
Water connection Cold water
off
1
1
Hot water
1
Factory setting (may vary according to model)
Set the time format.
Set the time display for the end of the pro­gramme. "Finish in" shows the remaining time the pro­gramme has to run, e.g. 3h25min. "Finish at" shows the time when the programme will end, e.g. 15:20hours.
Select the menu language.
Set the water hardness.
→"Overview of water hardness settings", Page32
Set or switch off the amount of rinse aid to be dis­pensed.
→"Setting the amount of rinse aid", Page36
Set the water sensor for identifying soiling.
→"Sensors", Page13
Switch "Extra Dry" on or off for each operation. The temperature is increased during the final rinse for a better drying result. This may increase the running time slightly. Please take care with delicate tableware.
Set cold water or hot water connection. Only set the appliance to hot water if this can be prepared with little energy and a suitable installa­tion is available, e.g. solar heating system with circulation line. The water temperature should be at least 40°C and max. 60°C.
Basic settings en
43
en Basic settings
Basic setting Selection Description
Eco forecast on
off
1
Switch EcoCheck on or off. When selecting the programme, the average wa­ter consumption and energy consumption is briefly shown on the display.
off
1
Switch the interior lighting of the appliance on or off.
Emotion Light on
The interior lighting switches on automatically when the appliance door is opened. When the appliance door is opened, the interior lighting switches off automatically after 15 minutes.
Emotion Light 1 Level 1
Level 2 Level 3 Level 4
1
Set the brightness of the interior lighting. Only available if "Emotion Light" is switched on.
Tip:You can also set the brightness of the in­terior lighting using the HomeConnect app.
Note:If you have used the HomeConnect app to create your own colour, you cannot select "Emo­tion Light 1".
Emotion Light 2 See selection on the
appliance.
Select the colour of the interior lighting. Only available if "Emotion Light" is switched on.
Tip:You can also set the colour of the interior lighting using the HomeConnect app.
off
1
Switch visual signalling of faults on or off. If an error occurs on your appliance, the interior
Emotion Light 3 on
lighting will flash. Only available if "Emotion Light" is switched on.
Front display on
1
Switch the front display on or off.
off
off
1
Switch "Remaining time proj." on or off. While the programme is running, status informa-
Remaining time proj. on
tion is projected onto the floor below the appli­ance door, e.g. the remaining running time. If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fit­ted flush, the display is not visible.
1
Factory setting (may vary according to model)
44
Basic settings en
Basic setting Selection Description
off
1
Switch "Infolight" on or off. While the programme is running, a spot of light is
Infolight on
projected onto the floor below the appliance door. This light will not be visible if the appliance is installed at eye level with the cabinet front fit­ted flush. If the appliance door is not completely closed, the spot of light will flash. The pro­gramme has ended when the spot of light is no longer visible on the floor.
Start programme Eco 50°C
Prog. last selected
Tone volume Scale with multiple
levels.
1
Set a default programme for when the appliance is switched on.
Set the signal volume at the end of the pro­gramme. Level 0 switches the signal tones off.
Button volume Scale with multiple
levels
Child-proof lock on
WLAN on
off
off
1
1
Network login Manual
Autom./WPS
Set the button volume during operation. Level 0 switches the button tones off.
Switch the "Electric childproof lock" →Page12 on or off.
Switch the wireless network connection on or off.
Log the appliance into the network. If your router has WPS, you can log your appli­ance into the network automatically. Only available if the basic setting "WLAN" is switched on.
Connect to app Start with Connect the appliance to a mobile device.
Only available if the basic setting "WLAN" is switched on and the appliance is connected to the network.
Energy manager Connect + Connect the appliance to the energy manager of
the home system. Only available if the appliance is connected to the network and the HomeConnect app.
off
1
Switch display of the brand name logo on or off when the appliance is switched on.
Greeting on
Factory setting Reset Restore changed settings to the factory settings.
The settings for initial start-up must be con­figured.
1
Factory setting (may vary according to model)

Changing basic settings

1. Open the appliance door.
2. Press ⁠.
3. To open the basic settings, press
for approx. 3seconds.
45
en HomeConnect
4. Press repeatedly until the display
shows the required setting.
5. Press or repeatedly until the
display shows the right value. You can change several settings.
6. To save the settings, press for
approx. 3seconds.

Setting the time

1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Time setting".
3. Press or repeatedly until the
display shows the required time. Holding down and will
change the set values in 10-minute steps.
4. To save the settings, press for
approx. 3seconds.
HomeConnect
HomeConnect
HomeConnect
This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the HomeConnect app. HomeConnect services are not avail­able in every country. The availability of the HomeConnect function de­pends on the availability of HomeConnect services in your coun­try. You can find information about this at: www.home-connect.com.
To be able to use HomeConnect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the HomeConnect app. There are various ways to connect to your home network, depending on the features of your appliance:
¡ →"Automatically connecting appli-
ance to WLAN home network (Wi­Fi)", Page47
¡ →"Connecting appliance to WLAN
home network (Wi-Fi) manually", Page47
The HomeConnect app will guide you through the entire login process. Follow the instructions in the HomeConnect app to configure the settings.
Tips
¡ Please consult the HomeConnect
documents supplied.
¡ Please also follow the instructions
in the HomeConnect app.
Note:Please note the safety precau­tions in this instruction manual and make sure that they are also ob­served when operating the appliance via the HomeConnect app. →"Safety", Page4

Installing app

1. Install the HomeConnect app on
your mobile device.
2. Start the app and set up access
for HomeConnect. The HomeConnect app will guide
you through the entire login pro­cess.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
46
HomeConnect  en
Automatically connecting ap­pliance to WLAN home net­work (Wi-Fi)
If your router has a WPS function, you can connect the appliance to your WLAN home network (Wi­Fi)automatically.
Requirements
¡ Wi-Fi on the router is activated. ¡ The appliance receives signals
from the WLAN home network (Wi­Fi) at its installation location.
¡ HomeConnect app is installed on
your mobile device.
1. Press on the appliance.
2. Follow the instructions on the dis-
play until the display shows "Press WPS button on your router within 2 minutes".
a The appliance is ready for auto-
matic connection to the WLAN home network (Wi-Fi) for 2minutes.
3. Activate the WPS function on the
router during this period.
a If the appliance is connected to the
WLAN home network (Wi-Fi), the display shows "Network login suc­cessful. " and "Connect to app".
a If the appliance is not connected
to the WLAN home network (Wi-Fi), the display shows "Network login Failed".
4. If the display shows "Network login
Failed", repeat the process.
5. Press to connect the appliance
to the app.
6. Follow the instructions in the app.
a If the appliance is connected to the
app, the display shows "Network login successful. ".
a If the appliance is not connected
to the app, the display shows "Net­work login Failed".
7. If the appliance is not connected
to the app, check that the mobile device is in the WLAN home net­work (Wi-Fi) and repeat the pro­cess.
8. To exit login, press ⁠.

Connecting appliance to WLAN home network (Wi-Fi) manually

If your router does not have a WPS function, you can connect the appli­ance to your WLAN home network (Wi-Fi) manually.
Requirements
¡ Wi-Fi on the router is activated. ¡ The basic setting "Wi-Fi"
→Page45 is activated on the ap­pliance.
¡ The appliance receives signals
from the WLAN home network (Wi­Fi) at its installation location.
¡ HomeConnect app is installed on
your mobile device.
1. Start HomeConnect app and fol-
low the instructions.
2. Press on the appliance for ap-
prox. 3seconds as soon as the app tells you to.
3. Press repeatedly until the display
shows "Network login".
4. Press to start manual network
login.
a The appliance briefly sets up its
own WLAN network.
a The display shows "Network login
Manual" and "SSID: HomeCon­nect", "Key = password".
5. Confirm in the app and follow the
instructions in the app.
a It can take up to 1minute to estab-
lish the connection.
47
en HomeConnect
a If the appliance is connected to the
WLAN home network (Wi-Fi), the display shows "Network login suc­cessful. ".
a If the appliance is not connected
to the WLAN home network (Wi-Fi), the display shows "Network login Failed".
6. If the display shows "Network login
Failed", repeat the process.
7. Press ⁠.
a The display shows "Connect to
app".
8. Press to connect the appliance
to the app.
‒ Follow the instructions in the
app.
a If the appliance is connected to the
app, the display shows "Network login successful. ".
a If the appliance is not connected
to the app, the display shows "Net­work login Failed".
9. If the appliance is not connected
to the app, check that the mobile device is in the WLAN home net­work (Wi-Fi) and repeat the pro­cess.
10.To exit login, press ⁠.
Tip:Terminate login by pressing
for approx. 3seconds.
HomeConnect settings
Adapt HomeConnect to your needs. You can find the HomeConnect set­tings in the basic settings for your ap­pliance. Which settings the display shows will depend on whether HomeConnect has been set up and whether the appliance is connected to your home network.

Remote start

You can use the HomeConnect app to start the appliance with your mo­bile device.
Tip:If you start operation on the ap­pliance itself, remote start is automat­ically deactivated.

Activating remote start

Requirements
¡ "The appliance is connected to
your WLAN home network." →Page46
¡ The appliance is connected to the
HomeConnect app.
¡ "A programme has been set."
→Page41
▶
Press ⁠.
a The display shows "Remote start is
activated.".
Note:If you open the appliance door, remote start is automatically deactiv­ated.

Deactivating remote start

Requirement:"Remote start is activ-
ated." →Page48
▶
Press .
a The display shows "Remote start
deactivated. ".

Remote Diagnostics

Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appli­ance connected to the HomeCon­nect server and if Remote Dia­gnostics is available in the country in which you are using the appliance.
Tip:For further information and de­tails about the availability of Remote Diagnostics in your country, please
48
HomeConnect  en
visit the service/support section of your local website: www.home-con­nect.com

Energy manager

You can connect your appliance to the energy manager of your home system. The energy management system will manage the power supply from your conventional and alternative energy sources, e.g. photovoltaic system. If your alternative energy sources pro­duce sufficient energy within a preselected time, the energy man­ager will start the appliance. If your alternative energy sources do not produce sufficient energy, your appli­ance will start at the latest time pos­sible within this preselected time us­ing power from conventional energy sources. Further information and the system requirements for using the energy manager can be found on the HomeConnect website.

Connecting energy manager to home system

Requirements
¡ "The appliance is connected to
your WLAN home network." →Page46
¡ The appliance is connected to the
HomeConnect app.
¡ The connection to the energy man-
agement of your home system is activated. Follow the instruction manual of your home system.
1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Energy manager".
3. To start connection, press ⁠.
4. Connect the appliance to the en-
ergy management of your home system within the next 2minutes.
a If the appliance is connected to the
energy management of your home system, the display shows "Net­work login successful. ".
a If the appliance is not connected
to the energy management of your home system, the display shows "Network login Failed".
5. If the display shows "Network login
Failed", press again.
6. To close the basic settings, press
for approx. 3seconds.

Activating energy manager

Requirements
¡ "The energy manager is connected
to your home system." →Page49
¡ "A programme has been set."
→Page41
¡ "You have preselected a time."
→Page41
▶
Press ⁠.
a The display shows "Flex ". a The energy manager has access
to the appliance and can start it during the preselected time.
a If the energy manager starts the
appliance earlier, the time display "Finish in"/ "Finish at" will be up­dated.

Disconnecting energy manager from home system

1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Energy manager".
3. To disconnect, press ⁠.
4. To close the basic settings, press
for approx. 3seconds.

Data protection

Please see the information on data protection.
The first time your appliance is registered on a home network connected to the Internet, your
49
en Cleaning and servicing
appliance will transmit the following types of data to the HomeConnect server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in­stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the HomeConnect functions for use and is only required when you want to use the HomeConnect functions for the first time.
BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
Note:Please note that the HomeConnect functions can only be utilised with the HomeConnect app. Information on data protection can be retrieved in the HomeConnect app.

Declaration of Conformity

Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Directive 2014/53/EU. A detailed RED Declaration of Con­formity can be found online at www.gaggenau.com among the addi­tional documents on the product page for your appliance.
2.4GHz band: 100mW max. 5GHz band: 100mW max.

Cleaning and servicing

Cleaning and servicing
Cleaning and servicing
To keep your appliance working effi­ciently for a long time, it is important to clean and maintain it carefully.

Cleaning the tub

WARNING
Risk of harm to health!
Using detergents containing chlorine may result in harm to health.
▶
Never use detergents containing chlorine.
50
1. Remove any coarse soiling in the
interior with a damp cloth.
2. Add detergent to the detergent dis-
penser.
3. Select the programme with the
highest temperature. →"Programmes", Page20
4. "Start the programme without
tableware." →Page42
Cleaning and servicing en

Self-cleaning interior

1
To remove deposits, the appliance self-cleans the interior at regular inter­vals. The programme sequence is auto­matically adjusted for self-cleaning, e.g. the cleaning temperature is briefly increased. Consumption val­ues, e.g. water and electricity, may also increase. If the interior is no longer self-cleaned adequately and deposits occur, see this information: →"Cleaning the tub", Page50.

Cleaning products

Only use suitable cleaning products to clean your appliance. →"Safe use", Page11

Tips on appliance care

Follow the tips on appliance care to make sure your appliance functions properly at all times.
Action Benefit
Wipe the door seals, the front of the dish­washer and the con­trol panel regularly us­ing a damp cloth and washing-up liquid.
If the appliance is not going to be used for a while, leave the door slightly ajar.

Machine Care

Deposits can cause your dishwasher to malfunction, e.g. due to grease or limescale. To avoid such faults and
This ensures the parts of the appliance will remain clean and hy­gienic.
This will prevent un­pleasant odours.
1
reduce odours, we recommend cleaning your appliance at regular in­tervals. Machine Care combined with com­mercially available machine care products is the right programme for the care of your appliance. Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel or if ad­vised to do so by the display. Once you have run the Machine Care pro­gramme, the indicator goes out. If your appliance does not have a re­minder function, follow the directions for use on the machine care products.

Performing Machine Care

Run the Machine Care programme if the indicator for Machine Care lights up on the control panel or if advised to do so by the display.
Notes
¡ Run the Machine Care programme
without any tableware in the dish­washer.
¡ Only use suitable machine care
products specially designed for dishwashers and not dishwasher detergent. Observe the manufac­turer's instructions.
¡ Make sure that there are no alu-
minium parts in the interior of the appliance.
¡ If you have not run Machine Care
after 3 washing cycles, the indic­ator for Machine Care will go out automatically.
¡ Follow the safety instructions and
the directions for use on the pack­agings of the machine care products.
1. Remove any coarse soiling in the
interior with a damp cloth.
1
Depending on the appliance specifications
51
en Cleaning and servicing
1
2
3
1
2
3
1
2
1
2
2. Clean filters.
3. Add the machine care product to
the appliance.
4. Press ⁠.
5. Press ⁠.
a The Machine Care programme is
run.
a As soon as machine care has fin-
ished, the indicator for Machine Care goes out.

Filter system

The filter system removes coarse soiling from the dishwashing cycle.
2. Turn the coarse filter anticlockwise
and remove the filter system ⁠.
‒ Check that no foreign objects
fall into the sump.
3. Pull down the micro filter to re-
move.
Micro filter
Fine filter
Coarse filter

Cleaning filters

Soiling in the dishwashing water may block the filters.
1. After each wash check the filters
for residue.
52
4. Press the locking catches to-
gether and lift the coarse filter out
⁠.
5. Clean the filter elements under run-
ning water.
Cleaning and servicing en
1
2
Carefully clean the rim of dirt between the coarse and the fine fil­ter.
6. Re-assemble the filter system.
Make sure that the locking catches on the coarse filter click into posi­tion.
7. Insert the filter system into the ap-
pliance and turn the coarse filter clockwise.
Make sure that the arrow markings match up.

Cleaning spray arms

Limescale and soiling in the dish­washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.
1. Unscrew the upper spray arm
and pull down to remove .
3. Check the outlet nozzles on the
spray arms for blockages under running water and remove any for­eign bodies.
4. Insert the lower spray arm.
a The spray arm clicks into position.
5. Insert the upper spray arm and
screw it firmly in place.
2. Pull up the lower spray arm to re-
move.
53
en Troubleshooting

Troubleshooting

Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting Customer Service. This will avoid unneces­sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

Appliance safety

Fault Cause Troubleshooting
Appliance door will not open or cannot be opened easily.
Appliance door does not open.
Childproof lock is activated.
Door is not correctly adjus­ted.
Appliance has no power.
▶
Adjust the appliance door as de­scribed in the installation instruc­tions.
▶
Check the mains plug and fuses.
1. Position the emergency release
supplied on the top right and left of the cabinet panel.
54
Appliance door and door seal are soiled.
Automatic door opening is not in home position.
2. Open the appliance door by pulling
lightly.
▶
Clean the appliance door and door seal with a damp cloth and a little washing-up liquid.
▶
Wait one second after closing the appliance door.
Fault Cause Troubleshooting
Appliance door opens too wide when activated.
Door is not correctly adjus­ted.
▶
Adjust the appliance door as de­scribed in the installation instruc­tions.

Error code / Fault display / Signal

Fault Cause Troubleshooting
E:07 lights up. Intake opening of Zeolith
container is covered by items of tableware.
E:12 lights up. Heating element is furred
up.
E:14 lights up. Water protection system is
activated.
E:15 lights up. Water protection system is
activated.
E:16 lights up. Water is continuously run-
ning into the appliance.
E:18 or indicator for water
Supply hose is kinked.
supply lights up.
Water tap is turned off.
Water tap is jammed or furred up.
Filter in the water supply is blocked.
▶
Re-arrange the tableware in the ap­pliance so the "Intake opening of the Zeolith container " →Page16 is no longer obstructed.
1. Descale the appliance.
2. Operate the appliance with the "Wa-
ter softening system" →Page33.
1. Turn off the water tap.
2. Call "Customer Service"
→Page68.
1. Turn off the water tap.
2. Call "Customer Service"
→Page68.
1. Turn off the water tap.
2. Call "Customer Service"
→Page68.
▶
Install the supply hose without kinks.
▶
Turn on the water tap.
▶
Turn on the water tap. The flow rate must be at least 10 l/
min when the water supply is open.
1. Switch off the appliance.
2. Pull out the mains plug.
3. Turn off the water tap.
4. Unscrew the water connection.
Troubleshooting en
55
en Troubleshooting
Fault Cause Troubleshooting
E:18 or indicator for water supply lights up.
5. Remove the filter from the supply
hose
6. Clean the filter.
7. Re-insert the filter in the supply
hose.
8. Screw the water connection back
on.
9. Check the water connection for
leaks.
10. Restore the power supply.
11. Switch the appliance on.
E:22 lights up.
1
Filters are soiled or blocked.
▶
Clean the filters.
→"Cleaning filters", Page52
E:24 lights up. Wastewater hose is blocked
or kinked.
Siphon connection is still sealed.
Cover of the wastewater pump is loose.
1. Reposition the wastewater hose
without kinks.
2. Remove residues.
▶
Check the connection to the siphon and open if necessary.
▶
Secure the cover of the "Wastewa­ter pump " →Page67 so it clicks into position.
E:25 lights up. Wastewater pump is
blocked.
▶
Clean the wastewater pump.
→"Clean wastewater pump", Page67
Cover of the wastewater pump is loose
▶
Secure the cover of the "Wastewa­ter pump " →Page67 so it clicks into position.
1
Depending on the appliance specifications
56
Troubleshooting en
Fault Cause Troubleshooting
E:27 lights up. Mains voltage is too low. This is not a fault on the appliance.
1. Contact an electrician.
2. Have the mains voltage and elec-
trical installation checked by an electrician.
Another error code appears on the display.
E:01 to E:30
A technical fault is present. 1. Press .
2. Unplug the appliance or switch off
the fuse.
3. Wait at least 2minutes.
4. Insert the mains plug of the appli-
ance in a socket or switch on the fuse.
5. Switch the appliance on.
6. If the problem occurs again:
‒ Press ⁠. ‒ Turn off the water tap. ‒ Pull out the mains plug. ‒ Contact "Customer Service"
→Page68 and give the er- ror code.

Washing results

Fault Cause Troubleshooting
Tableware is not dry. No rinse aid used or dosage
set too low.
1. Add "Rinse aid" →Page35.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid", Page36
Selected programme has no
▶
Select a programme with drying.
drying phase Water collects in recesses of
the tableware or cutlery.
▶
Position tableware at an angle where possible.
57
en Troubleshooting
Fault Cause Troubleshooting
Tableware is not dry. The combined detergent
used has a poor drying per­formance.
1. Use rinse aid to improve drying per-
formance.
2. Use a different combined detergent
with a better drying performance.
Extra Dry not activated to im-
▶
Activate "Extra Dry" →Page43.
prove drying performance. Tableware removed too
early or drying process not yet ended.
Rinse aid used has a limited drying performance.
1. Wait until the programme ends.
2. Only remove tableware 30minutes
after the programme has ended.
▶
Use a name-brand rinse aid. Eco products may have limited ef-
fectiveness.
Plastic tableware is not dry. Not a fault. As plastic does
▶
No remedial action possible. not store heat so well, it also does not dry as well.
Cutlery is not dry. Cutlery not arranged prop-
erly in the cutlery basket or cutlery drawer.
1. Arrange the cutlery properly.
→"Arrange tableware", Page40
2. Arrange cutlery individually where
possible.
3. Avoid points of contact.
Appliance interior still wet after wash cycle.
Not a fault. The condensa­tion drying principle causes
No action required.
water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out.
Remnants of food on table­ware.
Tableware was placed too close together.
1. Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.
2. Avoid points of contact.
Basket is overfilled. 1. Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.
2. Avoid points of contact.
Spray arm rotation is blocked.
▶
Arrange tableware so that it does
not obstruct spray arm rotation.
58
Fault Cause Troubleshooting
Remnants of food on table­ware.
Spray arm nozzles are blocked.
Filters are soiled.
▶
Clean the "Spray arms" →Page53.
▶
Clean the filters.
→"Cleaning filters", Page52
Filters are inserted incor­rectly and/or not engaged.
Washing programme selec­ted too weak.
1. Insert the filters properly.
→"Filter system", Page52
2. Engage the filters.
▶
Select a more intensive washing
programme.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
Tableware has been pre­cleaned too intensely. The sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Tall narrow receptacles in corner areas are not rinsed adequately.
Top baskets on right and left are not set to same height.
▶
Only remove large remnants of food
and do not prerinse tableware.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
▶
Do not position tall narrow recept-
acles at too great an angle or in
corner areas.
▶
Set the top baskets on the left and
right to the same level.
→"Top basket", Page24
Detergent residue in the ap­pliance
Lid of the detergent dis­penser is blocked by items of tableware parts and will not open.
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page40
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
The lid of the detergent dis­penser is blocked by the tab
▶
Position the tab in the detergent dis-
penser crosswise, not vertically. and will not open.
Tabs are used in the quick or short programme. Dissolv­ing time of the tab is not at-
▶
Select a more intensive Programme
or use "Powder detergent"
→Page36. tained.
Troubleshooting en
59
en Troubleshooting
Fault Cause Troubleshooting
Detergent residue in the ap­pliance
Washing effect and dissolv­ing performance are re-
▶
Change your "detergent"
→Page36. duced after a prolonged storage time or detergent is very lumpy.
Water marks on plastic parts.
Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.
▶
Select a more intensive pro-
gramme.
▶
Position tableware at an angle.
→"Arrange tableware", Page40
▶
Use rinse aid.
→"Rinse aid", Page35
▶
Set the water softening system
higher.
→"Setting water softening system",
Page33
Wipeable or water-soluble coatings are present inside the appliance or on the door.
Detergent substances are deposited there. These coat­ings cannot generally be re­moved with chemicals.
White coating is deposited in the appliance interior.
▶
Change your "detergent"
→Page36.
▶
Clean the appliance mechanically.
1. Set the water softening system cor-
rectly.
→"Setting water softening system",
Page33
In most cases you will need to in-
crease the setting.
2. Change your detergent if required.
▶
Screw the special salt dispenser
tight.
▶
Change your "detergent"
→Page36.
▶
Clean the appliance mechanically.
▶
Set the "Water softening system"
→Page32 to the water hardness
or add special salt.
Stubborn white coatings are present on tableware, inside the appliance or the door.
Special salt dispenser is not screwed tight.
Detergent substances are deposited there. These coat­ings cannot generally be re­moved with chemicals.
The hardness range is set in­correctly or the water hard­ness is greater than 62°E (8,9mmol/l).
3in1/organic/eco detergent is not effective enough.
▶
Set the "Water softening system"
→Page32 to the water hardness
and use separate detergents (pro-
prietary detergent, special salt,
rinse aid).
60
Fault Cause Troubleshooting
Stubborn white coatings are present on tableware, inside the appliance or the door.
Too little detergent is being used.
Washing programme selec­ted too weak.
▶
Increase the amount of detergent
used or change "Detergent "
→Page36.
▶
Select a more intensive washing
programme.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
Tea residue or lipstick marks on tableware.
Washing temperature is too low.
Too little detergent is being used or is unsuitable.
▶
Select a programme with a higher
washing temperature.
▶
Use a suitable "Detergent "
→Page36 and follow the manufac-
turer's instructions for the amount
to be used.
▶
Only remove large remnants of food
and do not prerinse tableware.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
▶
Clean the appliance.
You can remove deposits with
"Mechanical cleaning" →Page50
or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
Coloured coatings (blue, yel­low, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel table­ware.
Tableware has been pre­cleaned too intensely. The sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).
are harmless to health.
The formation of films is due to metal components on sil­ver or aluminium tableware.
▶
Clean the appliance.
You can remove deposits with
"Mechanical cleaning" →Page50
or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
are harmless to health.
Troubleshooting en
61
en Troubleshooting
Fault Cause Troubleshooting
Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom).
The formation of films is due to ingredients of food rem­nants and tap water (limes­cale) "soaplike".
1. Check the setting of the water
softening system.
→"Setting water softening system",
Page33
2. Add special salt.
→"Adding special salt", Page33
3. If you are using combined deter-
gents (tabs), activate the water
softening system.
Follow the information about deter-
gents.
→"Information on detergents",
Page37
Plastic parts inside the appli­ance are discoloured.
Plastic parts inside the appli­ance may become discol­oured during the life of the
▶
Discolouration can come about and
will not impair functioning of the ap-
pliance. dishwasher.
Plastic parts are discol­oured.
Removable streaks are present on glasses, glass­ware with a metallic appear­ance and cutlery.
Washing temperature is too low.
Tableware has been pre­cleaned too intensely. The sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Amount of rinse aid to be dispensed is set too high.
No rinse aid has been ad-
▶
Select a programme with a higher
washing temperature.
▶
Only remove large remnants of food
and do not prerinse tableware.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
▶
Set the rinse aid system to a lower
setting.
→"Setting the amount of rinse aid",
Page36
▶
→"Adding rinse aid", Page35
ded. Detergent residue is present
in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page40
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
62
Fault Cause Troubleshooting
Removable streaks are present on glasses, glass­ware with a metallic appear­ance and cutlery.
Irreversible clouding of glassware.
Tableware has been pre­cleaned too intensely. The sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Glasses are not dishwasher­proof, only suitable for dish­washers.
▶
Only remove large remnants of food
and do not prerinse tableware.
▶
Adjust the sensitivity of the sensors.
→"Sensors", Page13
▶
Use dishwasher-proof glasses.
▶
Avoid a lengthy steam phase
(standing time after wash cycle
ends).
▶
Use a programme with a lower tem-
perature.
▶
Set the softening system to the wa-
ter hardness.
→"Setting water softening system",
Page33
▶
Use detergent with a glass protec-
tion component.
Rust spots on cutlery. Cutlery is not sufficiently
▶
Use rust-resistant tableware. rust-resistant. Knife blades are often more severely af­fected.
Cutlery may also rust if
▶
Do not wash rusting items. washed together with rust­ing items.
Salt content in washing wa­ter is too high.
1. Remove any spilled special salt
from the tub.
2. Screw the cap of the special salt
dispenser on tight.
Detergent residue is present in the detergent dispenser or the tablet collecting tray.
Spray arms were blocked by tableware so detergent was not rinsed out.
Detergent dispenser was damp when detergent was
▶
Check that the spray arms are not
blocked and can rotate freely.
▶
Only add detergent to a detergent
dispenser when dry. added.
Excessive formation of foam occurs.
Hand washing-up liquid is present in dispenser for rinse aid.
Rinse aid has been spilled.
Detergent or appliance care
▶
Immediately add rinse aid to the
dispenser.
→"Adding rinse aid", Page35
▶
Remove the rinse aid with a cloth.
▶
Change the brand of detergent. product used causes excess­ive foaming.
Troubleshooting en
63
en Troubleshooting

Home Connect problem

Fault Cause Troubleshooting
Connection to home net­work is not established.
WLAN on router is not act­ive.
WLAN display is flashing. Connection to home net-
work is not available.
Home Connect cannot be implemented correctly.
Home Connect set incor­rectly.
Technical fault is present.
▶
Check the wireless network con-
nection of your router.
▶
Activate the wireless network con-
nection on your router.
▶
Please consult the documents sup-
plied for HomeConnect.
▶
Please consult the information
about support in the documents
supplied for HomeConnect.
Energy manager does not connect to the energy man­ager of the home system.
Connection to the energy manager of the home sys­tem is not available.
▶
Please consult the instruction
manual of the energy manager
manufacturer of your home system.

Information on display panel

Fault Cause Troubleshooting
Special salt refill indicator lights up.
Refill indicator for special salt does not light up.
Refill indicator for rinse aid lights up.
Refill indicator for rinse aid does not light up.
Machine Care indicator lights up.
Insufficient special salt.
Sensor does not detect spe­cial salt tablets.
Water softening system is switched off.
Insufficient rinse aid. 1. Add "Rinse aid" →Page35.
Rinse aid system is switched off.
Machine care is recommen­ded.
▶
Add "Special salt" →Page33.
▶
Do not use special salt tablets.
▶
"Setting water softening system"
→Page33
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page36
▶
→"Setting the amount of rinse aid",
Page36
▶
Run the Machine Care programme
without tableware.
‒ Use a special machine care
product. The indicator will go out automatic­ally after 3 wash cycles whether Machine Care is carried out or not.
64

Malfunctions

Fault Cause Troubleshooting
Water is left in the appliance at the end of the pro­gramme.
Appliance cannot be switched on or operated.
Appliance does not start. The mains fuse has tripped.
Programme starts automat­ically.
Appliance stops during the programme or cuts out.
Filter system or area under the filters is blocked.
1. Clean the "Filters" →Page52.
2. Clean the "Wastewater pump"
→Page67.
Programme has not yet ended.
▶
Wait until the programme ends or cancel the programme with reset.
▶
→"Terminate programme", Page42
Appliance functions have failed.
1. Pull out the mains plug or switch off
the fuse.
2. Wait at least 2minutes.
3. Connect the appliance to the power
supply.
4. Switch the appliance on.
▶
Check the relevant fuse.
Mains cable is not inserted. 1. Check whether the socket works.
2. Check whether the mains cable is
properly inserted in the socket and on the rear of the appliance.
Appliance door is not closed
▶
Close the appliance door.
properly. You did not wait until pro-
gramme ended.
Appliance door is not closed
▶
→"Terminate programme", Page42
▶
Close the appliance door.
properly. Power and/or water supply
has been interrupted.
Top basket is pressing against inner door and pre­venting appliance door from being closed securely.
1. Check the power supply.
2. Check the water supply.
▶
Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed.
▶
Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly.
Troubleshooting en
65
en Troubleshooting

Mechanical damage

Fault Cause Troubleshooting
Appliance door cannot be closed.
Door lock has been activ­ated.
Door cannot be closed due to installation method.
▶
Close the appliance door with greater force.
▶
Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock against adjacent cabin­ets or the worktop.
▶
Wait for a second after opening the appliance door.
▶
Remove detergent residue.
Lid on the detergent dis­penser cannot be closed.
Automatic door opening is not in home position.
Detergent dispenser or lid are blocked by sticky deter­gent residue.

Noise

Fault Cause Troubleshooting
Filling valves making knock­ing noises.
Caused by the domestic in­stallation. No appliance fault present. Does not affect functioning of the appliance.
Knocking or rattling noise. Spray arm is striking table-
ware.
With a small load the water jets directly strike against the tub.
Light items of tableware move about during the wash cycle.
▶
Can only be remedied in the do­mestic installation.
▶
Arrange tableware so that the spray arms do not strike tableware.
▶
Distribute the tableware evenly.
▶
Load the appliance with more table­ware.
▶
Position light items of tableware se­curely.
66
Transportation, storage and disposal en
1
2

Clean wastewater pump

Large remnants of food or foreign bodies can block the wastewater pump. As soon as the washing water no longer drains properly, the wastewater pump must be cleaned.
WARNING
Risk of injury!
Sharp and pointed objects or frag­ments of glass may block the waste water pump and cause injury.
▶
Remove any foreign bodies care­fully.
1. Disconnect the appliance from the
power supply.
2. Remove the top and bottom bas-
ket.
3. Remove the filter system.
4. Scoop out any water.
Use a sponge if necessary.
5. Prise off the pump cover using a
spoon and grip it by the crosspiece.
8. Insert the pump cover and press
down ⁠.
a The pump cover clicks into posi-
tion.
9. Install the filter system.
10.Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storage and disposal
Transportation, storage and disposal
You can find out here how to prepare your appliance for transportation and storage. You will also find out how to dispose of old appliances.
6. Lift the pump cover inwards at an
angle and remove.
7. Remove any remnants of food and
foreign bodies in the area of the impeller.

Removing the appliance

1. Disconnect the appliance from the
power supply.
2. Turn off the water tap.
3. Detach the drainage connection.
4. Detach the drinking water connec-
tion.
5. Loosen any screws fastening the
appliance to cabinet parts.
6. Remove the base panel if fitted.
7. Pull the appliance out carefully,
along with the hose behind it.
67
en Customer Service

Protect appliance from frost

If there is a risk of frost where the ap­pliance will be standing, e.g. in a holi­day home, empty the appliance com­pletely.
▶
"Empty the appliance." →Page68

Transporting the appliance

To avoid damage to the appliance, empty it before transporting.
Note:Always transport the dish­washer upright to prevent residual water getting into the machine's con­trols and damaging the appliance.
1. Remove tableware from the appli-
ance.
2. Secure loose parts.
3.
"Switch on appliance." →Page41
4. Select the programme with the
highest temperature. →"Programmes", Page20
5.
"Start the programme." →Page42
6. To drain the appliance, terminate
the programme after approx. 4minutes. →"Terminate programme",
Page42
7. "Switch off the appliance."
→Page42
8. Turn off the water tap.
9. To empty the residual water out of
the appliance, detach the supply hose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re­claimed by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
▶
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac­cordance with European Direct­ive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and re­cycling of used appliances as applicable throughout the EU.

Customer Service

Customer Service
Customer Service
If you have any queries, are unable to rectify faults on the appliance your­self or if your appliance needs to be repaired, contact Customer Service. You can solve many problems your­self by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service.
68
Technical specifications en
With any warranty claims, we will make sure that your appliance is re­paired by trained after-sales techni­cians using genuine spare parts, in­cluding after the manufacturer's war­ranty has expired. Function-relevant genuine spare parts according to the corresponding Eco­design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco­nomic Area.
Note:Under the terms of the manu­facturer's warranty the use of Cus­tomer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our after­sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E­Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser­vice can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (E­Nr.) and the production number (FD) on the appliance's rating plate. The rating plate is located inside the appliance door. Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again quickly.

AQUA-STOP guarantee

1
In addition to warranty claims against the seller under the purchase agree­ment and in addition to our manufac­turer's warranty, we will provide a re­placement under the following condi­tions.
¡ If our Aqua-Stop system is defect-
ive and causes water damage, we will make good the damage for private users. To ensure protection from water damage, the appliance must be connected to the power supply.
¡ The liability guarantee is valid for
the service life of the appliance.
¡ A claim can only be made under
the guarantee if the appliance has been correctly installed and con­nected with Aqua-Stop according to our instructions; this also in­cludes correctly fitting the Aqua­Stop extension (genuine access­ory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
¡ If your appliance is fitted with
Aqua-Stop, you can leave your ap­pliance unattended during opera­tion and the tap turned on after­wards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.

Technical specifications

Technical specifications
Technical specifications
Facts and figures for your appliance can be found here.
Weight Max.: 60kg Voltage 220 - 240V, 50Hz or
60Hz
1
Depending on the appliance specifications
69
en Technical specifications
Power rating 2000 - 2400W Fuse 10 - 16A Power consumption Off mode/standby
mode: 0.50W Left-on mode: 0.50W Networked standby:
2.00W Time in left-on mode: 0min Time after which ap­pliance is switched to networked standby mode: 15min Complies with the latest regulations (EU) for energy labels and ecodesign at the time of placing on the mar­ket. Additional functions and settings may in­crease power con­sumption and times.
Water pressure ¡ Min. 0.05MPa
(0.5bar)
¡ Max. 1MPa
(10bar) Inlet rate Min. 10l/min Water temperature Cold water.
Hot water max.: 60°C
Capacity 12-15place settings
This product contains light sources from energy efficiency class G. These light sources are available as a spare part and should only be replaced by trained specialist staff.
1
More information about your model can be found online at https://en­ergylabel.bsh-group.com2. This web address is linked to the official EU EPREL product database. At the time of printing its web address had not
yet been published. Please then fol­low the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively you can also find the model identifier in the first line of the EU energy label.
1
Depending on the appliance specifications
2
Only applies to countries in the European Economic Area
70
Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34 81739 München GERMANY www.gaggenau.com
*9001534629*
9001534629 en 001015
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