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Before you contact our service, perform the following simple checks. If problem still persists,
disconnect the TV and contact the service.
PROBLEM POSSIBLE SOLUTION
No sound and picture
- Check whether the power cord is inserted the power outlet.
- Check whether you have pressed the POWER button on the
front panel of TV set.
- Check the setting of brightness and contrast.
Normal picture, but no sound
- Check the volume.
- Sound muted? Press MUTE button.
- Try another channel, problem can be with broadcasting.
- Are audio cable installed correctly?
The remote control does not work
- Check whether there is no object between the TV and the
remote control.
- Are batteries inserted correctly?
- Correct operating mode set: TV, VCR etc.?
- Insert new batteries.
TV is suddenly turned off - Is sleep timer set?
- Check the power supply. Power has been interrupted.
- Auto turn off function has been activated and tuned channel
broadcasts no signal, or the remote control has not been used
for a long time.
Picture appears slowly after switchingon- It is normal; the picture is muted during the startup process.
If the picture does not appear after 5 minutes, please contact
the service center.
No or poor color or poor picture - Adjust the color in menu.
- Keep a sufficient distance between the TV and the VCR.
- Try another channel, problem can be with broadcasting.
- Are the video cables installed correctly?
- Activate any function to restore the picture brightness.
Horizontal/vertical bars or picture
shaking
- Check for local interference such as an electrical appliance.
Poor reception of some channels - Channel or cable TV problems. Tune other station or
frequency of the same channel.
- Channel signal is poor or disturbed. Reorient the antenna or
have the antenna checked. (Bad antenna is usually the most
common cause of reception problems.)
- Check for the source of possible interference.
Lines or streaks in picture - Check the antenna (change the direction of the antenna).
No output from one of the speaker - Adjust the balance in the menu.