Funkwerk elmeg T240 Operating Instructions Manual

Operating instructions

Declaration of conformity and CE marks

This device meets the requirements of the following EC directive R&TTE 6/3/EG:

»Directive 1999/5/ECof theEuropean Parliament andof theCouncil of9 March 1999 on radioequip

-

mentand telecommunications terminalequipmentand the mutualrecognitionoftheir conformity«.

You can also requestthisEC declaration ofconformityat the followingInternetURL:http://www.funkwerk-ec.com.

The waste containersymbolwith the "X"through it onthedevice indicates thatthe device mustbedis

­posed of separately from normaldomestic wasteat an appropriate waste disposalfacility atthe end of
its usefulservice life. You will find additional information on anindividual returningof theold appli

­ances under www.funkwerk-ec.com.

© 2009 Funkwerk Enterprise Communications GmbH - All rights reserved.

Reprinting of thisdocument, even excerpts,is permitted onlywith the expressconsent of thepublisher and withpre­cise source information, regardless of the media used (mechanical or electronic).

Function descriptions included in this documentation which refer to software products of other manufacturers are
based on the software used and valid at the date the documentation was prepared or published. The product and
company names used in this documentation may be protected by trademarks.

Table of contents

PABX Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Loss of power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important safety information for handling the PABX system . . . . . . . . . . . . . . . . . . . 1

Supported Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Display / LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Acoustic signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Calling cycles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Direct exchange line access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Call pick-up from answering machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Telephone interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Making outside calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Making outside calls at automatic exchange line access . . . . . . . . . . . . . . . . . . . . . . 11

Making external calls with prefix code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Trunk group (routing discrimination) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Automatic completion of call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Automatic completion of calls on no reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Calling several telephones (team call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Defining Your Own Number for the Next Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Noting an external ISDN connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Speed dialing from the telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Direct dial-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table of contents

I

Voice announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Room monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Room monitoring from external telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tracing (Malicious call identification) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Allocating Project Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Keypad function (»Net direct«) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Multifunctional device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Never Out of Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Follow me (call forwarding from another telephone) . . . . . . . . . . . . . . . . . . . . . . . 20

Monitoring costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Call data records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Call account (charge limitation, pocket money account) . . . . . . . . . . . . . . . . . . . . . 22

Least Cost Routing (LCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

LCR Professional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activating the LCR procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Deactivating the LCR procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Block dialing (Austria) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

PABX Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Activating and deactivating call signaling for analog terminal devices. . . . . . . . . . . . . . 25

Teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Enabling / Inhibiting a member’s phone within a team . . . . . . . . . . . . . . . . . . . . . . 25

Switching team call day/night assignments (call distribution) . . . . . . . . . . . . . . . . . . 26

Switching all call modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Features without user action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SMS (short messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Information from the ISDN network (MWI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Automatic changeover of authorization for external calls . . . . . . . . . . . . . . . . . . . . . 27

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Protection of data link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Emergency call priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table of contents

II

Dial ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Time acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Conducting calls with several subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Transfer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting (ECT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Broker`s call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Three-party conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

System parked inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Initiating a system-parked inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accepting a system parked inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installation of the PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installation sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Connections to the PABX system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

View inside the PABX system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

PABX terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Assignment of the RJ12 jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Module installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation of the module elmeg M 1 POTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

External POTS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Functional ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installation of the module elmeg M 2 a/b . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Commissioning the phone part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Phone number plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Internal numbers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Initial startup (telephone operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuration using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

You can set the following features: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Table of contents

III

PIN 1 / PIN 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Changing PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting up cost monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting the date and the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Enabling/ inhibiting remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Restoring settings (Reset of the PABX system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuration by the specialized dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

PABX and PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contents CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Programs for configuring the PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Professional Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Charge manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Telephone Directory Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Control_Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Setting up/Terminating Internet connections from the phone . . . . . . . . . . . . . . . . . . 52

Download Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuration TAPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

LCR Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Application programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

TAPI in the LAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Initial installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing the Programs from the CD ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Configuration with a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting up the ISDN router and WIN-Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

1. Reconfiguring your Internet access and PABX system via USB . . . . . . . . . . . . . . . . 56

2.Configuring thePABXsystem withcurrent Internet access viaISDN . . . . . . . . . . . . . . 57

3.Configuring thePABXsystem withcurrent Internet access viaISDN(e.g. ISDNcard). . . . . 57

Description of the router functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Initial Commissioning and Minimum Configuration. . . . . . . . . . . . . . . . . . . . . . 58

Connection of a PC through USB installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Table of contents

IV

Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

63

Costs for Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Portmapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Information about data security when surfing the Internet . . . . . . . . . . . . . . . . . . . . 64

Dial-in into the LAN (RAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Brief description of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Table of contents

V

Table of contents

VI

PABX Description

The PABXis anISDN telecommunications system for operation at anISDN access(point-to-point or point-to-mul

-

tipoint connection) usingthe Euro-ISDN protocol(DSS1 (DSS1).Analog terminal devicescan be connectedvia inte

­grated jacks. Fixed cabling using terminals is also possible for analog connections. Two analog ports are routed out
via a commonRJ45jack. Assignment ofinternalphone numbersisfreely configurable between00...99. Callingusing
analog terminal devices should be conducted using the tone dialing (DTMF) method, and these devices should be
equipped with a Flash key. Analog terminal devices that use pulse dialing can not be used for functions or codes.
All terminal devicesconnectedtothe system mustbe»TCTerminals Guideline« or»R&TTEGuideline« approved.

The PABX system also provides all of the functions necessary for high-speed Internet access for a single PC, or for
complete LANs via ISDN. Here the firewall integrated into the PABX system, together with the NAT (network ad

­dress translation) function, provides the necessary security; the functions DHCP server and DNS proxy ensure that
the scope of configuration, both for your PABX system and your PC, is kept to a minimum.

Internet access for all of the PCs connected to the PABX system is provided via one single connection (SUA - single
user account); only one set of access data is required from your Internet service providers (ISP).

Loss of power

The PABX system is not operable on loss of power (230 V mains voltage).

Cleaning

You can clean your PABX without any difficulties. Use a slightly moistened cloth or an anti-static cloth for this. Do
not useany solvents!Never usea drycloth; Electrostaticcharges coulddamage theelectronics inthe system.Always
ensure, however, that no moisture penetrates into your PABX, as this could result in damage to the PABX.

Safety notes

Important safety information for handling the PABX system

·

Unauthorized opening of the PABX and improper repairs mayresult inrisk ofinjury forthe user.

Note:
Attention: Unplug the 230 V AC plug-in power supply beforeremoving the enclosure cover of the PABXand wor

-

king on the cable terminal bay. Replace the top on the PABX before plugging the power connector back in.

Note:
Plug the plug-in power supply unit into the 230 V ~ socket so that the connecting cord to the PABX system points
downward.

·

Do notexpose the inside of the PABX or the plug-in power supplyto anyliquids. thiswould pose
a riskof electrical shock. and can also destroythe devices.

·

You shouldnot connect or disconnect anylines duringthunderstorms.

PABX Description

1

·

Only terminalswith SELV and/or which comply with ETS 300047 may be connectedto thePABX
system. Thisregulation is fulfilled when approved terminal devices are usedas intended.

·

The distancebetween the plug-in power supply unit andthe PABXand tothe ISDNconnection
should notexceed 1. 5 meters so that standardconnecting linescan beused.

·

The PABXis operated with 230 V AC using the plug-inpower supplyunit. Pleaseensure thatthe
electrical outlet(grounding outlet) for the PABX (and foradditional deviceswhere required)is
installed suchthat it is freely accessible at alltimes andthat itis installedby aqualified electrician
to preventany risks of personal or material injury/damage!Where atall possible,provide asepa

­rate powercircuit for the 230 V ac connection of yourPABX system;This protectsyour PABX
from short-circuitsthat may occur in other in-house equipment.

·

We recommendinstalling an overload protection to protect yourPABX againstsurge thatcan so

­metimes occurduring thunderstorms. For further information please contactyour local
electrician.

·

To preventmutual interference, do not installyour PABXsystem inthe immediatevicinity of
electronic devicessuch as stereo equipment, electronicoffice equipmentor microwaveunits.
Avoid installingyour PABX near sources ofexcessive heat,e.g. radiatorsor inrooms withexces

­sive humidity.The ambient temperature at the location where the systemis operatedmust be
between 5to 176° C.

Supported Features

The following ISDN features are supported by the PABX system at the exchange of the network service provider;
some of these may have to be applied for at your service provider.

·

HOLD: Hold/ Broker’scall

·

ECT: Callswitching

·

3PTY: Three-partyconference call

·

CD: Calldeflection (forwardingof calls)

·

PR: PartialRerouting. Individual call forwarding for terminal devices at apoint-to-point
connection

·

CCLIP /LIR: Activation/Deactivation of caller ID to party being called.

·

COLP /COLR: Activation/Deactivationof calledparty ID to caller.

·

AOCD: Transmissionof charge costs during acall.

·

AOCE: Transmissionof costs of call at end ofcall.

·

AOCS: Transferof tariff information duringthe calling phase, for example for pay phones.

·

CCBS: Completionof callto busysubscriber, as soon as subscriberis available.

·

CCNR: Call-backto availablesubscriber as soon as thatparty haslifted andreplaced thehandset.

·

MCID: Maliciouscaller ID (tracing).

·

CFB /CFU /CFNR: Callforwarding.

·

UUS1: Transmissionof user-defined text messages.

·

SUB: Extendedaddressing for a terminal device.

Safety notes

2

·

X.31: Supportfor packetdata (V-25) on the D-channel, for example for electroniccashiers.

·

SMS inthe fixed-line network.

Note:
Please notethat some of the featuresdescribed inthese operatingmanual must be applied for at yourservice provi

-

der.

Display / LEDs

Power Readyfor operation indicator.

Green lit: When the PABX is ready for operation.

Green flashing: When 480 data records have been saved in the charges memory of the PABX

ISDN/
POTS

Indicatesthe allocation ofeachBchannel for theexternalISDNconnection.

Green lit: ISDN port ready for operation or POTS-module plugged in.

Green flashing : One B-channel busy or an existing connection through the POTS-module.

Green flickering: Two B-channels busy.

B1 Shows the busy-state fortheexternalISDN-connection:

Green lit: The first B-channel remains busy.

B1 Shows the busy-state fortheexternalISDN-connection:

Green lit: The first B-channel remains busy.

USB Indicatesthe status /activitiesonthe USB port.

Not lit: The USB port of the PABX system is not ready for operation at the connected

PC (not logged in, or not recognized), or when the PC/USB port is in the sus

-

pended mode.

Green lit: The USB port of the PABX system is ready for operation at the connected PC

(USB driver active). PC applications that run via the USB connection can be
started.

Green flickering: Data is being exchanged via the USB port. For ex.: CAPI application pro

-

grams, CTI applications or new software download into PABX system.

Display / LEDs

3

All LEDs lit

New firmware not properly identified by the PABX. Please repeat the operation.

All LEDs flashing

New firmwarebeing downloadedinto thePABX. Donot removethe plug-inpower supply unit for the PABX system
during this phase, as it can result in data being lost in the PABX.

Display / LEDs

4

Symbols

Please note: Differentterminaldevices willnotnecessarily have thesamedial tones,ringingsignals or proceduresfor
use.

Symbols used

b Lift upthehandset,activate hands free calling,orstartinitializing selection.

g This symbolindicatesthecall status.

a Replace thehandsetofyour phone in thecarriage,or the telephone isidle.

l Indicates signaling ataterminaldevice, for exampleyourphonerings.

t You candial thedesirednumber.

1x0
*#

Dial a specified code,numberor character.

=x)~ Dial a code oracharacter.

R Prompts youtopressthe flash key (signalkey).

q Indicates thatan acknowledgementsignalcanbe heard inthehandset.

d Indicates a conferencecall.

Symbols Display / LEDs

5

Acoustic signals

The following tones describe signaling for the PABX when using analog telephones.

Internal dial tone(421 Hz)

//___//___//________//___//___//________//___//_______// You will hear this dial tone after lifting the handset for »cal

-

ling external parties with line access digit«. This signal indica

­tes that you can dial a number. After 40 seconds this signal
changes to the busy signal; hang up the handset and then lift
it up again. You will then hear again the internal dial tone.

Busy tone (421Hz)

//____//____//____//____//____//____//____//____//___//_ You will hear this signal, when the called external or internal

extension is busy.

Positive acknowledgement signal
(mixed tone 421Hz und 320 Hz)

///////_________________________________________________ The positive acknowledgement signal indicates that your in

-

put has been accepted.

Negative acknowledgement signal
(mixed tone 421Hz and 320 Hz)

///___///___///___///___///___///___///___///___///___// If you hear this tone, the selected function can not be used or

the feature has not been configured or has been canceled.

Internal ringing signal (421 Hz)

//////////_______________________________________/////// This signal indicates that the telephone of the external or in-

ternal extension is ringing.

Special dial tone (421 Hz and 316 Hz mixed)

//___//___//________//___//___//________//___//_______/ This signal indicates that your phone has been set for call re-

routing.

External dial tone (425 Hz)

//////////////////////////////////////////////////////// A continuous signal that you hear when you have engaged the

external ISDN connection.

Call waiting tone (421 Hz)

//___//_____________//___//_____________//___//_________ Call waiting tone. This tone signals that an external party is

calling you during an ongoing call. The call waiting signal is
sounded for a maximum of. 30 seconds.

Time intervals of the signals in seconds

//////////__________//////////__________/////////_______

12 345

Display / LEDs Acoustic signals

6

Calling cycles

The figures below show the duration of the calling cycles when using analog telephones.

Internal call, Internal call-back, internal recall

////____////_____________________________////___///_____ Internal call: You are called either directly, or in an inquiry

calll by an internal user.
Internal call-back: You are called automatically when the par

-

ty you attempted to call hangs up the handset for his/her pho

­ne.
Internal repeat call: You initiate an inquiry call, but replace
the handset before dialing. The first call that is on hold is sig

­naled at your terminal device by call-back for 3 minutes. If
your telephone has been configured for calling line identifica

­tion (CLIP), this alarm call will be displayed just like a normal
external call.

Internal call, internal call-back,
internal recall with Clip

//______________________////____////_____________________ CLIP: If your analog telephone has been configured for calling

line identification (CLIP), it will be called with this signal.

External call, external call-back,
external recall

////////_________________________////////_______________ External call: You are called by an external party.

External call-back: You are called automatically when the par­ty you attempted to call hangs up the handset for his/her pho­ne.
External repeat call: You initiate an inquiry call, but replace
the handset before dialing. The first call that is on hold is sig­naled at your terminal device by call-back for 3 minutes.

External call, External call-back,

external recall, call with CLIP

////////_________________________////////_______________ CLIP: If your analog telephone has been configured for calling

line identification (CLIP), it will be called with this signal.

Time intervals of the signals in seconds

//////////__________//////////__________/////////_______

12 345

Calling cycles Display / LEDs

7

Making Calls

Some terminal devicesusetheir own specialproceduresfor the functionsdescribedin the following.Referto the ope

-

rating instructions for the terminal device being used for detailed information.

Only telephone connections,i. e. callsbetweensubscribers, are presentedin the followingusage procedures asexam

­ples. For analog telephones, these functions are only described for tone dialing terminal devices equipped with a
flash key.The tones and signals describedbelow are heard when usinganalog telephones. These tones may be diffe

­rent foranalog telephones which generate their own dial tones.Other information may also beshown in the display
of these telephones.

Direct exchange line access

The individual usersof the PABXcan configure activationof direct exchangeline access ordialing calls usinga prefix
digit. Whendirectexchange lineaccess is activated,you will be switched immediatelyto the externalISDN connecti

­on when youlift the handsetand will thenhear the dialtone fortheexchange. Youcanthen begindialingthe external
number at once.
If you deactivate direct exchange line access you must dial a prefix (LAD) when you make an external call. You will
hear the internal dial tone when you lift up your handset.

Note:
If your phone is set for »Automatic line access«you must first press the * key when you lift the handset b before
beginning any internal call procedures. The symbol b is highlighted in color, as shown in the example below, for
the corresponding performance feature.

bt g

Lift up handset Making internal calls Conduct your call

calls

Accepting calls

lbga

Telephone

rings

Lift up

handset

Conversation Replace

handset

Accepting a call (Pick-up)

An external call is signaled at a different in-house telephone.
You can now create different pick-up groups of subscribers for whom pick-up (accepting) of calls is possible. A call
can only be accepted by subscribers/terminal devices of the same pick-up group. Assignment of subscribers to
pick-up groups can be made regardless of the settings for the Day/Night team call assignments.

Note:
However, picking up a call is possible only within the pick-up group to which your terminal device has beenassig

­ned via PCconfiguration. Inthe initial stateall terminal devicesare assignedtopick-up group00 so thatcalls can be
accepted from any telephone.

A telephone near you begins ringing. You would like to accept the call at your own phone.

Making Calls calls

8

b*0 g

Lift up handset Accept call Conversation

Call pick-up from answering machine

Calls that are signaled atthe answeringmachine (the answeringmachine hasnot yet responded) can betaken within
a group usingtheperformance feature»Acceptinga call«. Ifthe answering machinehasalready acceptedtheconnec

-

tion you can also take this call from your telephone.

b#0 g

Lift up handset Take call / conversation

from the answering machine

Conversation

Telephone interlock

Use this feature to download configured characteristics for outgoing calls into another phone. This includes trunk
group seizure, authorizations etc. All charges will be billed to your own phone. If possible, the called party sees the
numer or name in the display of his or her phone.This applies also to an inquirycall. During configuration, a PIN is
allocated to each subscriber.

b *5* t t g

Lift up handset Dial this code Enter PIN

(subscriber-specific)

Select external

party

Conduct your call

Making internal calls

All phone calls, fax transmissionsor data transmissions that take place between internalanalog devices are internal
connections, for which no charges are billed.

If a connection is set upbetween internal terminal devices and the terminal devices connected tothe external ISDN
point-to-multipoint connection(to which yourPABX system isalso connected),this is consideredas beingan exter­nal connection for which charges are billed.

Making internal calls without »Direct exchange line access«

btlg

Lift up

handset

Dial internal

number

The phone being called

rings

Conversation

Making internal calls with »Direct exchange line access«

If youare makingan internalcall, orinitiating afunction, suchas acceptinga call, lift the handset and press the aste

­risk key – you can then dial an internal number.
If you hearthebusy signal whenyoulift the handset(externalISDN connectionbusy)pressthe asterisk keyagainand
you will hear the internal dial tone.

b*tlg

Lift up

handset

Dial internal number The phone being called

rings

Conversation

Telephone interlock Making Calls

9

Announcement

Would you liketocall yourco-workersto a meeting,or invite yourfamilyout toeat?You could calleachseparate per

­son todo this, or you can use the message function.With this function, you need to makeonly onecall to reach all of
the telephones thatare authorizedfor messages,without the calledparties havingto lift upthe handsetsof their pho

­nes.
You can enable or inhibit the message function for each internal user (see page 8). A notice signal is issued at the
beginning of the message.

Refer to the operating instructions for your telephones whether the phones support the message feature.

Making an announcement

b *540 t q g

Lift up

handset

Internal or

team number

Ack.

signal

Announcement

Enabling / inhibiting announcements

You can enableorinhibit the sendingofmessages to yourtelephone. If youhavedisabled messages beingsentto your
phone, the caller that is attempting to send a message to you will hear the busy signal.

Enabling / Inhibiting announcements at telephones

b*/ # 591 q a

Lift up

handset

Enable message /

Inhibit message

Ack.

signal

Replace
handset

Making outside calls

Your PABX system comes equipped with an external ISDNport, with the option for an external,analog port (POTS
module). You can set up two external connections via the two B channels for this ISDN port, and one external con­nection via the external analog port. These connections may also be to two different partiessimultaneously. For ex­ample, you cancall an external business partner while simultaneously transferring data from your PC to a different
business partner. Whenyouinitiate anexternalcall via yourPABX, the systemautomaticallytransmits your number
and the service ID (for the terminal device, such as phoneor fax). Thisensures that only a terminal having the same
ID code is called at the subscriber being called (phone calls phone, fax group 4 calls fax group 4).

If a terminal connection isconfigured for amulti-functional device in the PABX, external calls aresignaled with the
ID »Analog telephony«, »ISDN telephony«and »Faxdevice« at theterminal device.Here, whenyou initiate anexter

­nal call, the service ID code »Analog telephony« is transmitted.

It is notnecessarilyrequired that alltelephones / terminaldevicesbe availableformaking calls throughoutthe world.
It is sometimes even more advantageous when some telephones are authorized for local calls only (phone bills also
more transparent).

The exchange authorization function exists to control and monitor this. An individual authorization for outgoing
calls (external) can be assigned in PC configuration for each PABX user. This authorization is broken down into 5
different categories.

The user

·

has unrestrictedline access authorization.

·

has callauthorization for national (long-distance) calls.

·

has callauthorization for local calls.

·

Region (regionalnumbers).

·

can be reached for incoming calls, but can onlymake internalcalls.

Making Calls Making outside calls

10

·

is authorizedfor internal calls only.

The individual usersof the PABXcan configure activationof direct exchangeline access ordialing calls usinga prefix
digit. Whendirectexchange lineaccess is activated,you will be switched immediatelyto the externalISDN connecti

­on when youlift the handsetand will thenhear the dialtone fortheexchange. Youcanthen begindialingthe external
number at once.

Making outside calls at automatic exchange line access

You wish to make a call to an external party.

btlg

Lift up

handset. Dial to

-

ne for the ex

-

change

Dial

external number

The phone being called

rings

External call

Making external calls with prefix code

You wish to make a call to an external party.

b0tlg

Lift up

handset

Dial line access digit Dial outgoing number The phone being called

rings

External call

Note:
If youhear thebusy signalafter dialing the first 0 your telephoneeither doesnot haveauthorization for making ex­ternal calls, or the external ISDN connection is busy.

Trunk group (routing discrimination)

You can only use this performance feature when you areusing more than one externalport (only withPOTS modu

­le). Inthe defaultsetting, the external ISDN port is used first afterdialing theline accessdigit. If this port is busy, the
external analog portisselectedautomatically. In theConfiguratoryou can definewhichtrunk group istobe used first
when 2 trunk groups have been configured (ISDN and POTS).

Call waiting
Enable / Inhibit Call Waiting for a Further Call

Using the function»Callwaiting« you canbecalled byotherparties while conductingan ongoing call.Whena second
callers calls upyou will hearthe call waitingsignal in yourhandset and canthendecide whetheryou want tocontinue
your call with the current caller, or whether you want to take the waiting caller right away.

Call waitingfor external calls is possiblewith analogtelephones. Ifcall waiting occurs during anongoing callwith an
analog phoneand you ignore the call waiting signal,it willbe de-activatedafter around30 seconds.You canalso dis

­able call waiting with analog telephones so that no call waiting signals are given during your calls.

Enable / inhibit call waiting

b*/ #58 q a

Lift up

handset

Enable /

Inhibit

Dial this code Ack.

signal

Replace
handset

Making outside calls Making Calls

11

Automatic completion of call

This functioncan onlybe usedby telephonesthat permitsuffix dialing! Automatic call completions from an inquiry
call are not possible.

Automatic completion of call to busy subscriber

Let’s assume thatyou must urgentlycontact abusinesspartner oran internal extension.When you calltheir number
you always get a busysignal however. If you were to be provided with a messagethat the subscriber you areattemp

­ting to call has ended his/her call, this would increase your chances of reaching that party considerably.
»Completion of call to busy subscriber« allows youto call theextension as soon as the other subscriber hangs up his
or her telephone. Your telephone will then ring. When you then lift your handset, a connection is set up
automatically to that party.

An internal »Completionof call tobusysubscriber« is deletedautomatically after 30minutes.The external»Comple

­tion of call to busy subscriber« is deleted after a period defined by the exchange (around 45 minutes). You can also
manually delete this function before this period expires.

Automatic completion of calls on no reply

Let’s assume thatyou must urgentlycontact abusinesspartner oran internal extension.When you calltheir number
you alwaysget aringing signal,but the party is not near the phone ordoes notanswer. Ifsupported by your network
provider, you can use the function »Completion of calls on no reply« to reach the party immediately when he/she
ends a call,or liftsand then replaceshis/her handset. Yourtelephone willthen ring. Whenyou then lift your handset,
a connection is set up automatically to that party.

Programming an automatic »Completion of Call on No Answer« for analog phones

l *40 q a

Internal or exter-

nal subscriber is
busy or does not

answer

Ack.

signal

Replace
handset

When the subscriber that was called hangs up his/her handset your telephone will ring.
When youlift upyour handset the subscriber for which completion of callis activeis called. If the party answers you
can conduct your call.

Deleting automatic completion of call for analog phones

Analog telephones use this procedure for canceling:

·

Internal and external completion of call to busy subscriber.

·

Internal completion of calls on no reply.

An external »Completion of calls on no reply« is canceled by the exchange after the defined time period expires.

b #40 q a

Lift up

handset

Cancel

call-backs

Ack.

signal

Replace
handset

Calling several telephones (team call)

You can place a call to all the members of a team using the assigned number (group call).

A distinctionis made between thee types of teamcall variants,»Team callsimultaneous«, »Team call linear«, »Team
call rotating« and »Teamcall adding«.

·

Team call simultaneous:
All assignedterminal devices are called simultaneously.If atelephone isbusy callwaiting canbe
initiated.

Making Calls Making outside calls

12

·

Team call linear:
All assignedterminal devices are called oneafter theother (asentered inthe PCconfiguration); if
one telephoneis busy, the next available one iscalled.
The callis signaled for around 15 seconds ateach terminal.You canset this time to between 1 and
99 secondshowever during PC configuration.

·

Team call rotating:
This typeof team call is a special variantof thelinear teamcall. Afterall ofthe terminaldevices of
a teamhave been called the call is signaledagain atthe firstterminal device.The callis signaled
until eitherthe caller hangs up, or until the call isterminated bythe exchange(after around2
minutes).

·

Team call adding:
The terminaldevices are called in the order that they havebeen enteredin thesubscriber list in
PC configuration.Each terminal device that has already beencalled willcontinue tobe calledun

­til allof thedevices that are entered have been called.Using PCconfiguration youcan define
when thenext terminal device is to be called each time.

Note:
If you haveset linearor rotating teamcall fora team, themembers of this team cannot forward callswhen thecall is
being signaled (call deflection).

Defining Your Own Number for the Next Call

For example, if you want to make a business call from home, late at night, you can define your business telephone
number as the MSN for this business call.
The advantage isthat the connectionand its costare recordedunderthe selectedMSN and yourbusiness partner can
see that it is you calling.

Before you begintomakean external callyoucan define whichnumberisto be transmittedtothe exchange andtothe
party you are calling. This MSN must first be assigned to an index during PC configuration (see External numbers).
When you then also dialthis index,the assignedMSN is transmittedto theparty beingcalled. The chargefor thiscall
at your network service provider is then billed to this MSN.

You wish tosetupa connection withanexternal party andhaveacertain number transmittedalongwith the call.

b#81ttlg

Lift up

handset

Index for the MSN

(0...9)

Dial the

number

Conversation

Suppressing transmission of your own number

If you do not wish to haveyour numberdisplayed to the party beingcalled beforehe/she liftsup thehandset, you can
suppress the transmission of your MSN specifically for that call.

This feature must be applied for at your network service provider.

Transmissionof the caller’sownnumber is suppressedusingthefollowing procedure withanalogterminal devices.

b *594 t l g

Lift up

handset

Dial the

number

Conversation

Making outside calls Making Calls

13

Noting an external ISDN connection

You canuse for each terminal devicean »automatic call back« (subscriber free) ornote »an external ISDN connecti

-

on«. The last entered feature will be active. The performance feature entered previously will be canceled.

You wantto callan outsideparty butthe externalISDN connectionis busy.With thisprocedure, youcan notean ex

­ternal ISDN connection. As soon as thisISDN connection is again available, your telephone ringsand you can make
your call.All current »reservations« are automaticallydeleted at midnight (0: 00).This function can only be used by
telephones that permit suffix dialing.

You wish to call an external party. The external ISDN connection is busy. You hear the busy signal.

g *40 a l b

You hear the busy

signal.

Replace handset Called subscriber is again

available.

Dial the number of the external party you wish to call.

Canceling »Noting an external ISDN connection

b #41 q a

Lift up

handset

Ack. signal Replace handset

Speed dialing from the telephone directory

The PABXsystem is equipped with anintegrated telephone directory in which you can make up to500 entries, each
with up to a 24-digit number and up to a 20-character name (text).

Note:
With analog telephones,thecodes000...499 allowyouto access the telephonenumbersof the telephonedirectory.

Authorization for dialing from the telephone directory

The authorization levelfor dialing fromthe telephonedirectorycan besetindividually foreach subscriber. Thereare
three different authorization levels:

·

Subscriber isnot authorized to dial numbers listed inthe telephonedirectory.

·

Subscriber maydial only those telephone directory listings that match hisor herspecified call
authorization.

·

Subscriber maydial all telephone directory listings.

An analog subscriber with no telephone directory authorization hears the busy signal.

Configuration of the telephone directory is performed using the telephone directory program on the WIN-Tools
CD-ROM. You can create or edit telephone directory entries using this software.

Note:
When you download new firmware versions for your PABX system, all of the telephone directory data is deleted.

Making Calls Making outside calls

14

Therefore, save all of your telephone directory data to your PC prior to loading new firmware.

Reading/loading the telephone directory

The contents of the telephone directory can be exported, and also loaded, via a connected PC (USB, ISDN connecti

­on). You can have the service center export the directory of your PABX in a remote access link and then upload it
again when the firmware download is completed.

Speed dialing from the telephone directory

Every number in the PABX telephone directory is assigned to a speed dialing index (000...299). You can dial this
speed dialing indexin place ofthe longnumber.The speeddialing memory isintegrated into thePABX telephone di

­rectory. Observe the information provided in PC configuration.

b*#tlg

Lift up

handset

Select speed dialing index

(000 … 999)

Subscriber is called Conversation

Direct dial-in

Say you areaway fromhome. However, somebodyat home shouldbe able toreach youquickly and easilyby telepho

­ne if needed (for example children or elderly relative). Since you have already configured the function »Direct call«
for one or more of your phones, you need to lift the handset of one of these phones. After five seconds without any
numbers being dialed the PABX will automatically dial the defined direct call number.

You can enterthenumber yourselfofthe party thatis to becalled prior tocalling. The PABXsystemrecognizes bythe
length of the number whether you haveentered aninternal or external number. Youtherefore donot needto input a
prefix code for external numbers. To change an already entered direct call number, just enter the new one without
deleting the old number. You can also perform the following settings using PC configuration.

Preparing and activating a direct call with set numbers

b *65 t # q a

Lift up

handset

Call number Ack.

signal

Replace
handset

Note:
Now, when you lift up your handset the direct call number will be dialed after five seconds.

Activating direct dial-in

b #65*

or

*65# q a

Lift up

handset

Deactivate

direct call

Re-activate

direct call

Ack.

signal

Replace
handset

The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated.

Deleting a direct dial-in number

b #65# q a

Lift up

handset

Delete

direct call

Ack.

signal

Replace
handset

The stored direct dial-in number is deleted.

Making outside calls Making Calls

15

Voice announcement

You can useananalog port ofyourPABX for anintercomfunction by configuringthisport forvoiceannouncements.
This enables you make voice announcements for example into a waiting room via an internal telephone.

Note:
A voice announcement extension can be reached by internal devices only.

btga

Lift up

handset

Dial the internal number of the voice

announcement extension

Voice announcement Terminate voice announcement

Room monitoring

You can monitor a room acoustically from a telephone in your PABX system, or from an external telephone. To do
this, the telephone in theroom to be monitored mustbe enabled for room monitoring with the correct code and the
handset removed fromthe holder, orhands-free callingmust be activated.If you hangup the handsetof the phonein
the room beingmonitored, orif youdeactivate hands-free calling,room monitoringis ended andthe featureis deac

­tivated again.
This feature can not be used in conjunction with inquiry call, call forwarding or team call functions.

Note:
Room monitoring is deactivated after each PC configuration of the pabx and must subsequently be enabled and
configured once again.

Enabling room monitoring for an internal telephone

b *593 q

Lift up

handset

Ack.

signal

Do not replace handset /

Do not deactivate hands-free calling

Room monitoring from an internal telephone

bt

Lift up

handset

Dial the number of the telephone to be used for room

monitoring

Room monitoring is activated

Room monitoring from external telephones

This function is used for Room monitoring from an external telephone.
To carry out room monitoring from an external location dial the number (MSN or direct dial-in number) to which
the PABX system service number is assigned. The service number (internal virtual subscriber) is assigned to this
MSN in the PABX. You must then enter a 6-digit PIN 2. The PABX then checks your authorization for executing
room monitoring from an external phone based on this PIN2 2.
In the initial state (whendelivered), theinternal number 55is enteredas the servicenumber. Thisnumber cannot be
used in teams.
Please note that you mustfirst allocate amultiple subscriber number (MSN) or direct dial-in number to this service
number during PC configuration.

Room monitoring is protected by a 6-digit PIN 2 and can be activated by entering this PIN 2.

Making Calls Making outside calls

16

Note:
In the initial state, thisPIN 2is set to000000. Toensure adequate securityyou mustchange this 6-digitPIN
2 and enable remote access to the PABX if you wish to use this featur

You are at an external telephone.

Lift up thehandset ofthephone fromwhich you wishto conductroommonitoring anddial the MSNor direct dial-in
number to which the service number for the PABX is assigned.

If remote access has been enabled and is possible at this time you will hear the special dial tone of your PABX.
Set your phone to frequency (DTMF) dialing, or use a DTMF manual transmitter.

tq t q

Enter PIN 2 Ack.

signal

Dial the number of the tele

-

phone to be used for room

monitoring

Ack.

signal

Room monitoring is acti

-

vated

To end room monitoring, hang up the handset of the external telephone.

Tracing (Malicious call identification)

You must applyforthis feature toyourservice provider. Youwill then beinformedof furtherproceduresthere. If you
dial the appropriate code during a call, or after the callerhas ended a call (you will hear the busy signal from the ex­change) the caller’s number is saved at the exchange.

Attention: Only hang up the handset after you have entered the code for tracing thecaller and hear the positive ac­knowledgement signal.

g *51 q a

Ongoing call, or

caller hangs up

Ack.

signal

Replace
handset

Allocating Project Numbers

Project numbers allow you for example to invoice telephone calls for specific customers. If you have initiated calls
yourself you cansavethe dataforcall durationandcosts for thiscustomer under theproject number. Ifyou are called
by a customer, you can store the call data for this particular customer.

A project isactivatedby entering acodeand a projectnumberconsisting of upto6 digits. Ifyouhave exportedcallda

-

ta records using the charge manager software on the CD, you can, for example, sort, filter or compile these data re

-

cords according to project numbers.

Assigning a project number for a call you initiate

b *50 t # q t

Lift up

handset

Entering a project

number

(max. 6 - place)

Ack.

signal

Dial call number

Project number for an external call

You are conducting a call and wish to register it for a project.

Making outside calls Making Calls

17

g R*50t#qRg

Conversation Entering a pro

-

ject number

(max. 6 - place)

Ack.

signal

Continue call

Keypad function (»Net direct«)

Only recently youpurchasedthe most moderntelephoneon the market.Sincethen, however, newfeatureshave been
added to the public network which you are not able to use just by pushing a button.

Ask your networkservice provider aboutthis andgetthe correspondingcodes from them(for example activatingin

­hibits at the exchange office). Use of this feature must be enabled for a user defined in configuration in the section
»Internal user« on the tab »Features«. If the feature »Direct exchange line access« is activatedyou will only be able to
use the keypad function if you press the * button first and then dial 0 after you lift the handset.

The keypad functionscan onlybe used byterminal devices to which anMSN has beenassigned duringconfiguration
and for which this feature has been applied for at the exchange.

Initiating the keypad function

b0 *or #t a

Lift up

handset

Dial line access digit Initiate keypad function Enter codes Replace handset

Multifunctional device

If an analog terminal device connection for the PABX has been configured as a »Multi-function port« for mul­ti-function devices, all calls will come in, regardless of theirservice function. With exchange lineacquisition using a
code the service IDs for»analog telephony«,»fax group 3« or »ISDNtelephony« canbe transmitted, regardlessof the
configuration for the analog connection. The service ID »analog telephony« is transmitted when you dial a 0.
Example:
You areunable to reach a fax machine of group 3that isoperated withthe serviceID ata remoteISDN PABXsystem.
By dialing the appropriate code, your PABX transmits the service ID »fax group 3«. The remote PABX system
recognizes the service and connects you to the fax machine.

You would like to make an external connection to a certain service.

b *773 t l

Lift up

handset

»Fax group 3« Dial external number

Never Out of Touch

Call forwarding

Using the function»Call forwarding«,the PABXprovides you with a meansfor remainingaccessible, even ifyou lea

­ve your desk or phone. This is achieved by the system automatically forwarding calls to another internal or external
number. During PC configuration for the PABXyou canspecify foreach internal extension whether thisfeature isto
be executed within your PABX system or in the exchange.

Call forwarding by the PABX

The PABX connects the calling party with the internal or external subscriber that youhave specified. The B channel
of the ISDN connection is used for an external call, depending on your particular configuration.

Call forwarding can also be made to a team number.

Making Calls Never Out of Touch

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