Apple, Bonjour, ColorSync, Macintosh, and Mac OS are trademarks of Apple Inc.
Microsoft, Windows Vista, Windows, and Windows Server are trademarks of Microsoft Corporation in
the United States and/or other countries.
Wi-Fi is a registered trademark of the Wi-Fi Alliance. Wi-Fi Protected Setup, WPA, and WPA2 are
trademarks of the Wi-Fi Alliance.
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions
before performing the required procedures.
It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of
similar nature, regardless of whether they will be used.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.
IMPORTANT:
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.
XEROX, the sphere of connectivity design, and DocuPrint are trademarks or registered trademarks of
Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.
2
Preface
Thank you for purchasing the DocuPrint CP215 series.
This guide is intended for users who use the printer for the first time, and provides all the necessary
operating information about the printer function.
Please read this guide to achieve the best performance from this printer.
This guide assumes you are familiar with computers and the basics of network operation and
configuration.
After reading this guide, keep it safe and handy for future reference.
Index ................................................................................................... 241
8Contents
Types of Manuals
Paper Manuals
Safety GuideDescribes the information you need to know before using the printer
and to operate the printer safely.
Setup GuideProvides step-by-step instructions on how to set up your printer.
Operator Panel GuideDescribes the icons assigned to the buttons or indicators on the
operator panel.
Manuals Included on the Software Pack CD-ROM
User Guide
(this guide)
Troubleshooting GuideDescribes the troubleshooting tips for printer problems such as paper
Product FeaturesDescribes the product features.
Show Me HowDescribes the error recovery procedures for the printer.
Describes how to get ready to print and set various features. It also
covers the operator panel menus, troubleshooting tips, and
maintenance information.
jams.
This guide can be opened from the Launcher.
This guide can be opened from the installer.
This can be opened from the SimpleMonitor.
Types of Manuals9
Using This Guide
This section describes the organization and conventions of this manual.
Organization
This guide is organized into the following chapters. The summary of each chapter is as follows:
1 SpecificationsDescribes the printer specifications.
2 Basic Operation
3 Printer Management Software
4 Printer Connection and
Software Installation
5 Printing Basics
6 Using the
Menus
7 Troubleshooting
8 Maintenance
9 Contacting Fuji Xerox
Operator Panel
Describes the main components of the printer, the power saver mode,
and how to turn on the printer.
Describes the software available for the printer.
Describes the basic information about how to connect the printer to
your computer via the network or USB and how to install the print
driver.
Describes the supported paper, how to load paper, and how to print
data using various print features.
Describes the setting items available on the operator panel, and their
setup procedures.
Describes the troubleshooting tips for printer problems such as paper
jams.
Describes how to clean the printer, how to replace toner cartridges,
and how to see the printer status.
Describes support information.
10Using This Guide
Conventions
LEF OrientationSEF Orientation
Paper feed directionPaper feed direction
• In this guide, personal computers and workstations are collectively called “computers”.
• The following terms are used throughout this guide:
IMPORTANT:
• Important information that must be read and followed.
NOTE:
• Additional information that merits emphasis.
See also:
• References within this guide.
• Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in landscape orientation.
, , Short Edge Feed (SEF): Loading the document or paper in portrait orientation.
• The screen shots and illustrations in this guide are those of the DocuPrint CP215 w unless there
is a note. Some of the items in the screen shots and illustrations may not be displayed or
available depending on your printer model.
• Some features are not available on some models.
Using This Guide11
Safety Notes
WARNING:
CautionFlammable ExplodableElectric
shock
Heated
surface
Moving
object
Pinched
fingers
Prohibited No fire Do not touch Do not use in
bathroom
Do not tear
down
Keep away
from wet
Never touch
with wet hand
InstructionsUnplugGround/
Earth
Before using this product, read “Safety Notes” carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety
requirements including safety agency approvals and compliance with environmental standards. Follow
the following instructions for safety use.
• Any unauthorized alteration including an addition of new functions or connection to external devices
may not be covered by the product warranty. Contact your local Fuji Xerox representative for more
information.
Follow all warning instructions marked on this product. The warning marks stand for the followings:
Used for item that if not followed strictly, can lead death or severe or
fatal injuries and the possibility to do it is comparatively high.
Used for items that if not followed strictly, can lead to severe or fatal
injuries.
Used for items that if not followed strictly, can cause injuries to user or
damages to machine.
: A symbol for items to pay attention to when handling machine.
Follow instructions carefully to use machine safely.
: A symbol for prohibited items. Follow instructions carefully to avoid
any dangerous acts.
: A symbol for items that must be performed. Follow instructions
carefully to carry out these essential tasks.
12Safety Notes
Electrical Safety
WARNING
This product shall be operated by the power source as indicated on the product's data plate. Consult
your local power company to check if your power source meets the requirements.
WARNING:
• Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter
plug to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult
your local Fuji Xerox representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Do not put an object on the power cord.
Always keep the plug connection free of dust. The dusty and damp environment may bring
about minute electric current in a connector. It may generate heat and eventually cause a fire
accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Fuji Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk
of electric shock and a fire accident.
CAUTION
When cleaning this product, always switch off and unplug it. Access to a live machine interior
may cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live
connector may deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
Safety Notes13
Always switch off and unplug the machine when it is not used over weekends or long holidays.
It may cause deterioration of insulations and eventually electric shock or a fire accident.
Once a month, switch off this product and check if
• the power cord is plugged firmly into an electrical outlet;
• the plug is not excessively heated, rusted or bent;
• the plug and electrical outlet are free of dust; and
• the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your
local Fuji Xerox representative.
14Safety Notes
Machine Installation
797 mm
470 mm
200 mm
200 mm
100 mm
100 mm
100 mm
100 mm
100 mm
923 mm
WARNING
Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
CAUTION
Never locate this product in the following places:
• Near radiators or any other heat sources
• Near volatile flammable materials such as curtains
• In the hot, humid, dusty or poorly ventilated environment
• In the place receiving direct sunlight
• Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 10.55 Kg.
Otherwise, if tilted, the product may fall over and cause injuries.
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the
product.
Keep the minimum clearance as follows for ventilation and an access to the power plug.
Unplug the product if an abnormal condition is noted.
Safety Notes15
Others
10°10°
10°10°
Left
Front
Right
Back
Left
Front
Right
Back
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies.
Otherwise, it may cause some defects.
To keep this product in a good performance and condition, always use it in the following
environment:
• Temperature: 10 – 32 °C
• Humidity: 10 – 85%
When the product is left in a chilly room and the room is rapidly warmed up by heater, dew
condensation may form inside the product and cause a partial deletion on printing.
16Safety Notes
Operational Safety
WARNING
The operator's product maintenance procedures are described in the customer documentation
supplied with this product. Do not carry out any other maintenance procedures not described in
the documentation.
This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To
prevent electric shock and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product
promptly in the following conditions, then contact your local Fuji Xerox representative.
• The product emits smoke or its surface is unusually hot.
• The product emits unusual noise or odor.
• The power cord is cracked or worn down.
• A circuit breaker, fuse or any other safety device becomes activated.
• Any liquid is spilled into the product.
• The product is soaked in water.
• Any part of the product is damaged.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
• Liquid container such as flower vases or coffee cups
• Metal parts such as staples or clips
• Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or
a fire accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated
paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other
cleaning materials may result in poor performance of the product. Never use aerosol cleaners
to avoid catching fire and explosion.
Never play the CD-ROM supplied with the product on an audio player. Always use a CD-ROM
player. Otherwise, large sound may damage audio players or your ears.
CAUTION
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries and electric shock, never touch the area with the “High
Temperature” or “High Voltage” marks on.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause
injuries or electric shock.
Safety Notes17
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper
wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns.
Switch off the product immediately and contact your local Fuji Xerox representative.
Ventilate well during extended operation or mass copying. It may affect the office air
environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
18Safety Notes
Consumable
WARNING
Store all consumables in accordance with the instructions given on its package or container.
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge
or toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion.
Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact
your local Fuji Xerox representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch
fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.
CAUTION
Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of
children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water
and consult a physician immediately.
When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be
careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes
and mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes until
irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
Safety Notes19
Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature"
or "High Voltage" marks on.
The illustrations show the DocuPrint CP215 w.
20Safety Notes
Environment
• For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner
cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy
recovery.
• Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges.
Return them to your local Fuji Xerox representative.
Environment21
Regulation
Radio Frequency Emissions (Class B)
This product has been tested and found to comply with the limits for a Class B digital device,
pursuant to the International Standard for Electromagnetic Interference (CISPR Publ. 22) and
Radiocommunications Act 1992 in Australia/New Zealand. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
product generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
product does cause harmful interference to radio or television reception, which can be
determined by turning this product off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between this product and the receiver.
• Connect this product into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications to this product not specifically approved by Fuji Xerox may void the
user’s authority to operate this product.
Product Safety Certification (UL, CB)
This product is certified by the following agency using the safety standards listed.
AgencyStandard
TUV-RhIEC60950-1:ed. 2
22Regulation
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines or
imprisonment may be imposed on those found guilty. The following are examples of items that may be
illegal to copy or print in your country.
• Currency
• Banknotes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Illegal Copies and Printouts23
Security Precautions for Using Wireless LAN
Products
One of the advantages of wireless LAN is that connections are possible anywhere within the range of
the radio waves. This is possible because instead of cables, wireless LAN uses radio waves to
connect computers and wireless access points.
On the other hand, the radio waves get through obstructions (such as walls) within the range to reach
every place, so the following problems may occur if security is not set up.
• Transmissions Can Be Accessed Covertly
It is possible for criminal outsiders to intentionally intercept the transmissions to covertly access the
information in the transmissions.
• IDs, passwords, credit card numbers, and other personal information
• Content of mail
• Unauthorized Access
Criminal outsiders may access private or company networks without authorization to do the following.
• Steal personal or secret information (information leak)
• Impersonate someone and send false information (impersonation)
• Alter intercepted transmissions and distribute them (falsification)
• Infect computers with a virus to destroy data or systems (vandalism)
You can reduce the possibility of these problems by doing the setting up security for your wireless LAN
product.
Wireless LAN cards and wireless access points conventionally have security arrangements to prevent
these types of problems.
We recommend that customers fully understand the problem of using the product without security and
that they determine to and take the responsibility for setting up security for their product.
24Security Precautions for Using Wireless LAN Products
Product Features
This chapter describes the product features and indicates their links.
2-Sided Print (Manual)
The 2-Sided Print feature allows you to print two
or more pages on the front and back sides of a
single sheet of paper manually. This feature
helps reduce paper consumption.
For more information, see "
Printing" on page 127.
Printing Through Wireless Connection
(Wireless Print) (DocuPrint CP215 w Only)
Manual Duplex
Multiple-Up Print
The Pages Per Sheet (N-Up) feature allows you
to print multiple pages on a single sheet of
paper. This feature helps reduce paper
consumption.
For more information, see the print driver's
Help.
Priority Sheet Inserter
The Wireless LAN feature on your printer allows
you to install the printer at any location, and
enables printing without a wired connection to
your computer.
The Wireless LAN feature is unavailable
depending on the region you purchased.
For more information, see "
(DocuPrint CP215 w Only)" on page 56.
Wireless Connection
Print media loaded on the priority sheet inserter
is given precedence over those loaded on the
multipurpose feeder. Using the priority sheet
inserter allows you to use other types or sizes of
print media preferentially over the regular print
media loaded on the multipurpose feeder.
For more information, see "
in the Priority Sheet Inserter" on page 121.
Loading Print Media
Product Features25
Fuji Xerox Imaging Technology
Conventional technology
Jagged line
Enhanced image
Smooth line
This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high-resolution LED print
heads, Image Enhancement (IE) Technology, and Micro Accurate Control Screen (MACS)
Technology.
In addition, the color registration of each toner is corrected with ultra high precision through a
digital process by Image Registration Control Technology (IReCT).
26Product Features
1
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may
change without prior notice.
ItemsDescription
Product CodeDocuPrint CP215 220V: TL300787
DocuPrint CP215 w 220V: TL300788
DocuPrint CP215 w 110V: TL300789
DocuPrint CP215 w 220V: TL300790
DocuPrint CP215 w 220V: TL300791
DocuPrint CP215 w 220V: TL300792
TypeDesktop
Printing methodLED Xerography
IMPORTANT:
• LED + LED electrophotographic system
Fusing systemThermal fusing system using a belt
Warm-up TimeLess than 25 seconds (after powering on at 22 °C temperature)
Continuous print speed
*1
A4: When plain paper fed is from the multipurpose feeder
*2
Color 1 Sided
Monochrome 1 Sided: 15 sheets/min
: 12 sheets/min
IMPORTANT:
*1 Print speed may decrease due to factors such as paper type, paper size,
and printing conditions.
*2 When continuously printing a single document of A4.
First printColor 27 seconds (A4/Fed from the multipurpose feeder)
Monochrome 22 seconds (A4/Fed from the multipurpose feeder)
IMPORTANT:
• Measurements based on Fuji Xerox test pattern. Time from printer
startup until output of the first page is complete. Except the time
when the printer controller receives or processes the print data.
Output tray capacityStandard: approximately 100 sheets (face down)
IMPORTANT:
• Fuji Xerox P paper (64 gsm)
2-sided Printing FeatureStandard (Manual)
CPUARM9 384MHz
Memory capacityStandard: 128 MB (Onboard)
IMPORTANT:
• The above memory capacity does not guarantee print quality
depending on the type and content of print data.
Hard disk—
Page Description Language— (Host-based)
28Specifications
ItemsDescription
Supported OS
*1
Windows® XP, Windows® XP x64 Edition, Windows Vista®, Windows
®
x64 Edition, Windows Server® 2003, Windows Server® 2003
Vista
x64 Edition, Windows Server® 2008, Windows Server® 2008 x64
Edition, Windows Server® 2008 R2, Windows® 7, Windows® 7
x64 Edition, Windows
2012, Mac OS
®
*2
8, Windows® 8 x64 Edition, Windows Server®
IMPORTANT:
*1 For the latest information about the supported operating systems, contact
our Customer Support Center or your dealer.
*2 Mac OS X 10.4.11 – 10.8 are supported.
InterfaceDocuPrint CP215:
Standard: USB 2.0 (Hi-Speed), Ethernet (10Base-T, 100Base-TX)
DocuPrint CP215 w:
Standard: USB 2.0 (Hi-Speed), Ethernet (10Base-T, 100Base-TX),
IEEE802.11b/g/n