Fuji Xerox ApeosPort-V C5580, DocuCentre-V C6680, DocuCentre-V C5580, ApeosPort-V C6680, ApeosPort-V C7780 Administrator's Manual

ApeosPort-V C7780
ApeosPort-V C6680
ApeosPort-V C5580
DocuCentre-V C7780
DocuCentre-V C6680
DocuCentre-V C5580

Administrator Guide

Microsoft, Windows, Microsoft Network, Windows Server, Windows Vista, and Internet Explorer are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Adobe, Acrobat, Reader, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.

RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the United States
and/or other countries.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

As the copying machine contains a feature designed to prevent forging of certain documents, there may
be rare instances where copies or scanned images do not achieve the desired results.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji
Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting
from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and
Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and
DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

1 Before Using the Machine................................................................................................................... 13

Preface ................................................................................................................................................................... 14

Types of Manuals...............................................................................................................................................15

Using This Guide ................................................................................................................................................ 16

Organization of This Guide...................................................................................................................... 16

Conventions................................................................................................................................................... 17

Interface Cables.................................................................................................................................................19

Using the USB Interface...........................................................................................................................19

Using the Ethernet Interface.................................................................................................................. 19

Power Saver Mode.............................................................................................................................................21

Changing the Interval for Entering Power Saver Mode............................................................... 21

Customizing the Control Panel.....................................................................................................................23

Changing the Screen Default .................................................................................................................23

Setting the Screen After Auto Clear.....................................................................................................24

Customizing the Button Layout.............................................................................................................25

Assigning Services to the Custom Buttons........................................................................................29

Adjusting Screen Brightness....................................................................................................................30

Table of Contents

Touch Screen ....................................................................................................................................................... 31

Entering Text .......................................................................................................................................................33

2 Paper and Other Media ........................................................................................................................35

Paper Types..........................................................................................................................................................36

Loadable Quantity and Weight for Supported Paper...................................................................36

Paper Type That Can Be Loaded in Each Tray ................................................................................36

Paper Type and Paper Feed Method...................................................................................................39

Supported Paper Type...............................................................................................................................41

Loading Paper ..................................................................................................................................................... 44

Loading Paper in Trays 1 and 2 .............................................................................................................45

Loading Paper in Tray 3............................................................................................................................45

Loading Paper in Tray 4............................................................................................................................46

Loading Paper in Tray 5 (Bypass) .........................................................................................................47

Loading Paper in Tray 6 (HCF2 (2000 sheets))............................................................................... 48

Loading Paper in Tray 6 (HCF B1-S) .................................................................................................... 51

Loading Tab Paper/Postcards/Envelopes................................................................................................. 53

Loading Tab Paper......................................................................................................................................53

Loading Postcards ....................................................................................................................................... 55

Loading Envelopes ......................................................................................................................................57

About Weight Switch Buttons .....................................................................................................................61

Improving the Paper Feeding Performance............................................................................................ 62

Changing the Paper Settings ........................................................................................................................63

3 Maintenance ............................................................................................................................................67

Replacing Consumables..................................................................................................................................68

..

Replacing Toner Cartridges.......................................................................................................

............69

3

Replacing the Waste Toner Container ............................................................................................... 71

Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)

............................................................................................................................................................................ 73

Replacing Staples (for C3 Finisher or C3 Finisher with Booklet Maker) ................................ 77

Replacing Booklet Staples (for C3 Finisher with Booklet Maker)............................................. 79

Emptying the Hole Punch Waste Container

(for C3 Finisher or C3 Finisher with Booklet Maker)...................................................................... 81

Cleaning the Machine...................................................................................................................................... 83

Cleaning the Exterior................................................................................................................................. 83

Cleaning the Touch Screen ..................................................................................................................... 83

Cleaning the Document Cover and Document Glass................................................................... 84

Cleaning the Document Presser and Narrow Glass Strip ........................................................... 84

Cleaning the Document Feeder Roller................................................................................................ 85

Executing Calibration....................................................................................................................................... 86

Executing 2 Sided Color Scanning Calibration ...................................................................................... 90

Printing a Report/List ....................................................................................................................................... 92

Deleting a Private Charge Print Job with an Invalid User ID........................................................... 93

Setting Restore Tool.........................................................................................................................................94

4 Machine Status ....................................................................................................................................... 95

Overview of Machine Status .........................................................................................................................96

Machine Information ......................................................................................................................................97

General Information.................................................................................................................................. 97

Paper Tray Status........................................................................................................................................ 98

Print Reports.................................................................................................................................................. 98

Automatically Printed Reports/Lists ..................................................................................................106

Overwrite Hard Disk..................................................................................................................................108

Print Mode....................................................................................................................................................108

Fax Receiving Mode.................................................................................................................................111

Faults ....................................................................................................................................................................112

Supplies................................................................................................................................................................113

Billing Information..........................................................................................................................................114

Billing Information ...................................................................................................................................114

User Account Billing Information.......................................................................................................115

5 Tools..........................................................................................................................................................117

System Settings Procedure..........................................................................................................................118

Step 1 Entering System Administration Mode..............................................................................118

Step 2 Entering the System Administrator User ID and Passcode .......................................118

Step 3 Selecting [Tools] ..........................................................................................................................119

Step 4 Selecting a Setting Item on the [Tools] Screen..............................................................119

Step 5 Setting a Feature ........................................................................................................................121

Step 6 Exiting System Administration Mode.................................................................................121

Tools Menu List.................................................................................................................................................122

Common Service Settings ............................................................................................................................137

Machine Clock/Timers.............................................................................................................................137

Power Saver Settings ...............................................................................................................................140

4

Table of Contents

Audio Tones................................................................................................................................................ 140

Screen/Button Settings .......................................................................................................................... 142

Paper Tray Settings .................................................................................................................................146

Image Quality Adjustment................................................................................................................... 151

Reports.......................................................................................................................................................... 153

Maintenance .............................................................................................................................................. 155

Watermark .................................................................................................................................................. 159

Secure Watermark....................................................................................................................................161

Force Annotation...................................................................................................................................... 163

Print Universal Unique ID ..................................................................................................................... 164

Image Log Control (ApeosPort Series Models Only).................................................................. 165

Notify Job Completion by E-mail ....................................................................................................... 167

Plug-in Settings.......................................................................................................................................... 168

Other Settings............................................................................................................................................168

Copy Service Settings.................................................................................................................................... 180

Copy Tab - Features Allocation........................................................................................................... 180

Preset Buttons............................................................................................................................................ 181

Copy Defaults ............................................................................................................................................ 181

Copy Control............................................................................................................................................... 186

Original Size Defaults..............................................................................................................................189

Reduce/Enlarge Presets.......................................................................................................................... 189

Custom Colors............................................................................................................................................ 190

Annotations - Create Comments ....................................................................................................... 190

Connectivity & Network Setup .................................................................................................................. 191

Port Settings ............................................................................................................................................... 191

Protocol Settings....................................................................................................................................... 196

Machine’s E-mail Address/Host Name ............................................................................................ 199

Proxy Server Settings .............................................................................................................................. 200

EP Proxy Server Setup.............................................................................................................................201

SIP Settings................................................................................................................................................. 202

T.38 Settings............................................................................................................................................... 205

Outgoing/Incoming E-mail Settings................................................................................................. 205

Remote Authentication/Directory Service...................................................................................... 207

Security Settings ....................................................................................................................................... 212

Other Settings............................................................................................................................................217

Print Service Settings..................................................................................................................................... 218

Allocate Memory.......................................................................................................................................218

Delete Form ................................................................................................................................................ 219

Other Settings............................................................................................................................................220

Scan Service Settings..................................................................................................................................... 224

Screen Defaults ......................................................................................................................................... 224

Scan Defaults .............................................................................................................................................225

Scan to PC Defaults ................................................................................................................................. 228

Original Size Defaults..............................................................................................................................228

Output Size Defaults ............................................................................................................................... 229

Reduce/Enlarge Presets.......................................................................................................................... 229

Other Settings............................................................................................................................................229

Fax Service Settings ....................................................................................................................................... 233

5

Screen Defaults..........................................................................................................................................233

Fax Defaults ................................................................................................................................................234

Fax Control...................................................................................................................................................235

Fax Received Options ..............................................................................................................................241

Reduce/Enlarge Presets ..........................................................................................................................242

Original Size Defaults ..............................................................................................................................243

Local Terminal Information..................................................................................................................243

Internet Fax Control.................................................................................................................................244

E-mail/Internet Fax Service Settings .......................................................................................................247

E-mail Control .............................................................................................................................................247

Address Book Settings ...................................................................................................................................250

Folder Service Settings ..................................................................................................................................251

Job Flow Service Settings (ApeosPort Series Models Only) ............................................................253

Media Print Service Settings .......................................................................................................................254

Stored File Settings.........................................................................................................................................255

Web Applications Service Setup (ApeosPort Series Models Only)...............................................258

Server Certificate Verification Settings............................................................................................258

Server Setup ................................................................................................................................................260

Other Settings.............................................................................................................................................262

Web Browser Setup.........................................................................................................................................263

Setup.....................................................................................................................................................................265

Create Folder...............................................................................................................................................265

Stored Programming................................................................................................................................267

Create Job Flow Sheet.............................................................................................................................267

Create Job Flow Sheet Keyword..........................................................................................................276

Add Address Book Entry .........................................................................................................................276

Create Fax Group Recipients ................................................................................................................283

Add Fax Comment....................................................................................................................................284

Paper Tray Attributes ..............................................................................................................................284

Accounting .........................................................................................................................................................285

Create/View User Accounts...................................................................................................................285

View Accounts ............................................................................................................................................288

Reset User Accounts.................................................................................................................................288

System Administrator's Meter (Copy Jobs)....................................................................................289

Accounting Type........................................................................................................................................289

Accounting Login Screen Settings......................................................................................................290

Fax Billing Data..........................................................................................................................................292

Accounting/Billing Device Settings....................................................................................................292

Authentication/Security Settings..............................................................................................................294

System Administrator Settings............................................................................................................294

Authentication ...........................................................................................................................................295

Allow User to Disable Active Settings ...............................................................................................303

Job Status Default....................................................................................................................................303

Overwrite Hard Disk..................................................................................................................................304

6 CentreWare Internet Services Settings........................................................................................307

Installation of CentreWare Internet Services......................................................................................308

6

Table of Contents

Preparations................................................................................................................................................ 308

Configuration on the Machine............................................................................................................ 308

Starting CentreWare Internet Services.................................................................................................. 310

Configuring Machine Settings Using CentreWare Internet Services......................................... 311

7 Printer Environment Settings.......................................................................................................... 315

Print Overview .................................................................................................................................................. 316

Installation When Using USB Port........................................................................................................... 318

Step 1 Preparations................................................................................................................................. 318

Step 2 Configuration on the Machine .............................................................................................318

Step 3 Configuration on the Computer........................................................................................... 319

CentreWare Internet Services Setting Items................................................................................ 319

Installation When Using TCP/IP (LPD/Port 9100)............................................................................. 320

Step 1 Preparations................................................................................................................................. 320

Step 2 Configuration on the Machine .............................................................................................320

Step 3 Configuration on the Computer........................................................................................... 321

CentreWare Internet Services Setting Items................................................................................ 321

Installation When Using Internet Printing Protocol (IPP)..............................................................323

Step 1 Preparations................................................................................................................................. 323

Step 2 Configuration on the Machine .............................................................................................323

Step 3 Configuration on the Computer........................................................................................... 324

CentreWare Internet Services Setting Items................................................................................ 324

8 E-mail Environment Settings........................................................................................................... 325

E-mail Overview ............................................................................................................................................... 326

Preparations...................................................................................................................................................... 327

Installation Procedures................................................................................................................................. 330

Step 1 Enabling Port and Setting up TCP/IP................................................................................. 330

Step 2 Configuring E-mail Environment.......................................................................................... 331

CentreWare Internet Services Setting Items................................................................................ 332

9 Scanner Environment Settings ....................................................................................................... 333

Scan Service Overview................................................................................................................................... 334

Configuration of Store to Folder .............................................................................................................. 336

Step 1 Enabling Port and Setting up TCP/IP................................................................................. 336

Step 2 Registering a Folder...................................................................................................................337

Step 3 Configuring a Computer.......................................................................................................... 337

Configuration of Scan to PC....................................................................................................................... 338

Step 1 Preparations................................................................................................................................. 338

Step 2 Enabling Port and Setting up TCP/IP................................................................................. 339

Step 3 Configuration on the Computer........................................................................................... 340

Configuration of Store to USB................................................................................................................... 341

Step 1 Available USB Memory Devices............................................................................................ 341

CentreWare Internet Services Setting Items................................................................................ 341

Configuration of Network Scanning (Job Template Scanning)................................................... 342

Step 1 Preparations................................................................................................................................. 342

..

Step 2 Enabling Ports and Setting up TCP/IP

............................................................................. 342

7

Step 3 Configuring the SNMP Port.....................................................................................................343

Step 4 Configuration on the Computer ...........................................................................................343

Configuration of Scan to My Folder (ApeosPort Series Models Only) .......................................344

Step 1 Preparations..................................................................................................................................344

Step 2 Enabling SMB Port and Setting up TCP/IP .......................................................................344

Step 3 Configuring Remote Authentication...................................................................................345

Step 4 Configuring Scan to My Folder..............................................................................................346

Step 5 Configuration on the Computer ...........................................................................................347

Configuration of Job Flow Sheets.............................................................................................................348

Step 1 Enabling Ports and Setting up TCP/IP................................................................................348

Step 2 Configuring the SNMP Port.....................................................................................................349

Step 3 Configuration on the Computer ...........................................................................................349

Configuration of Store & Send Link .........................................................................................................350

Step 1 Configuring E-mail......................................................................................................................350

Step 2 Enabling Authentication ..........................................................................................................350

Step 3 Other Settings ..............................................................................................................................350

CentreWare Internet Services Setting Items.................................................................................350

Configuration of Store to WSD..................................................................................................................352

Step 1 Preparations..................................................................................................................................352

Step 2 Enabling Port ................................................................................................................................352

Step 3 Confirmation on the Computer.............................................................................................353

10 Using IP Fax (SIP) ................................................................................................................................355

IP Fax (SIP) Overview.....................................................................................................................................356

Preparations.......................................................................................................................................................356

System Requirements for the Machine............................................................................................356

Settings by System Configuration......................................................................................................356

Installation Procedures .................................................................................................................................357

Step 1 Enabling Port and Setting up TCP/IP..................................................................................357

Step 2 Configuring the SIP User Name............................................................................................358

Step 3 Configuring Fax Environment................................................................................................358

Step 4 Configuring the SIP Server......................................................................................................359

Step 5 Registering the VoIP Gateway ..............................................................................................360

11 Using the Internet Fax Service........................................................................................................363

Internet Fax Overview ..................................................................................................................................364

Preparations.......................................................................................................................................................364

System Requirements for the Machine............................................................................................364

E-Mail Environment..................................................................................................................................364

Installation Procedures .................................................................................................................................366

Step 1 Enabling Port and Setting up TCP/IP..................................................................................366

Step 2 Configuring E-mail Environment ..........................................................................................367

......368

Step 3 Testing the Internet Fax ..................................................................................................

..

12 Using the Server Fax Service............................................................................................................369

Server Fax Overview .......................................................................................................................................370

Preparations.......................................................................................................................................................370

System Requirements for the Machine............................................................................................370

8

Table of Contents

Installation Procedure................................................................................................................................... 371

Installation Overview.............................................................................................................................. 371

Step 1 Fax Settings.................................................................................................................................. 371

Step 2 Setting the Server Fax Feature............................................................................................. 372

13 Encryption and Digital Signature Settings................................................................................. 375

Encryption and Digital Signature Overview......................................................................................... 376

Types of Certificate ................................................................................................................................. 376

Encryption Features for Communication........................................................................................ 376

Encryption and Digital-Signature Features for Scan Files ....................................................... 377

Configuration of HTTP Communications Encryption ...................................................................... 378

Installation Overview.............................................................................................................................. 378

Step1 Configuration on the Machine............................................................................................... 378

Step2 Configuration on the Computer............................................................................................ 379

Configuration of Encryption using IPsec............................................................................................... 380

Installation Overview.............................................................................................................................. 380

Step1 Import and Configuration of a Certificate ....................................................................... 380

Step2 Configuration on the Machine (Configuration of IPsec) ............................................ 381

Step3 Configuration on the Computer............................................................................................ 382

Configuration of E-mail Encryption/Digital Signature..................................................................... 383

Installation Overview.............................................................................................................................. 383

Step1 Configuration on the Machine............................................................................................... 383

Step2 Configuration on Sender and Recipient............................................................................. 385

Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)............ 387

Installation Overview.............................................................................................................................. 387

Step1 Configuration on the Machine............................................................................................... 387

Step2 Configuration on the Computer............................................................................................ 389

14 Authentication and Accounting Features .................................................................................. 391

Overview of Authentication and Accounting Feature ..................................................................... 392

Types of User.............................................................................................................................................. 392

User Roles and Authorization Groups.............................................................................................. 392

Access Control............................................................................................................................................ 393

Types of Authentication........................................................................................................................ 394

Types of Account Administration...................................................................................................... 395

Services Controlled by Authentication................................................................................................... 400

Overview....................................................................................................................................................... 400

Combination of Authentication and Account Administration types .................................. 400

Authentication for Job Flow Sheets and Folders............................................................................... 403

Creating / Using Job Flow Sheet ........................................................................................................ 403

Creating / Using Folder .......................................................................................................................... 404

Configuration for Authentication ............................................................................................................ 406

Installation Overview.............................................................................................................................. 406

Enabling Authentication........................................................................................................................ 406

Changing the Default Authorization Group Settings................................................................ 409

Creating an Authorization Group....................................................................................................... 409

Configuration for IC Card Reader (Optional)...................................................................................... 411

p

1 Preparations................................................................................................................................. 411

Ste

9

Step 2 Logout Method Using the Smart Card...............................................................................411

Step 3 Registering Smart Card Information ..................................................................................412

Configuration for Account Administration ...........................................................................................413

Step 1 Selecting an Accounting Type...............................................................................................413

Step 2 Registering User Information ................................................................................................413

User Authentication Operations................................................................................................................415

Authenticating Login Users...................................................................................................................415

Changing Passcode ..................................................................................................................................416

15 Problem Solving ....................................................................................................................................417

Troubleshooting...............................................................................................................................................418

Machine Trouble..............................................................................................................................................419

Image Quality Trouble..................................................................................................................................424

Trouble during Copying ................................................................................................................................430

Unable to Copy ..........................................................................................................................................430

The Copy Result is Not What was Expected...................................................................................431

Trouble during Printing .................................................................................................................................434

Unable to Print ...........................................................................................................................................434

The Print Result is Not What was Expected ...................................................................................435

Trouble during Faxing....................................................................................................................................437

Sending Problems......................................................................................................................................437

Receiving Problems...................................................................................................................................442

Trouble during Scanning ..............................................................................................................................446

Unable to Scan with the Machine......................................................................................................446

Unable to Import Scanned Documents to the Computer........................................................447

Unable to Send a Scanned Document over the Network (FTP/SMB)..................................448

Unable to Send E-mail.............................................................................................................................449

The Image is not What was Expected..............................................................................................449

Network-related Problems ...........................................................................................................................451

When using TCP/IP...................................................................................................................................452

CentreWare Internet Services Problems..........................................................................................453

E-mail Features Problems.......................................................................................................................454

Internet/Intranet Connection Problems..........................................................................................455

IPv4 and IPv6 Connection Problems.................................................................................................456

Media Print - Text Trouble ...........................................................................................................................459

Media Print - Photos Trouble ......................................................................................................................460

Error Code...........................................................................................................................................................461

Other Errors..................................................................................................................................................554

Paper Jams.........................................................................................................................................................555

Paper Jams in Trays 1 to 2 ....................................................................................................................556

Paper Jams in Tray 3................................................................................................................................556

Paper Jams in Tray 4................................................................................................................................557

Paper Jams in Tray 5 (Bypass).............................................................................................................557

Paper Jams in Tray 6 (HCF2 (2000 sheets))...................................................................................559

Paper Jams in Tray 6 (HCF B1-S) ........................................................................................................561

Paper Jams in the Transfer Module...................................................................................................564

10

Table of Contents

Paper Jams in the Bottom Left Door................................................................................................ 565

Paper jams in the Bottom Right Door.............................................................................................. 566

Paper Jams in the Output Tray ........................................................................................................... 568

Paper Jams in the Transport Unit V1 ............................................................................................... 568

Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker................................................569

Paper Jams in the Folder Unit CD1 ................................................................................................... 575

Document Jams............................................................................................................................................... 579

Document Jams at the Covers ............................................................................................................ 579

Document Jams at the Narrow Glass Strip .................................................................................... 580

Stapler Faults.................................................................................................................................................... 582

Staple Jams in Staple Cartridge

(for C3 Finisher and C3 Finisher with Booklet Maker)...............................................................583

Booklet Staple Jams in Booklet Staple Cartridge

(for C3 Finisher with Booklet Maker)................................................................................................ 584

16 Appendix................................................................................................................................................. 587

Specifications ................................................................................................................................................... 588

Printable Area................................................................................................................................................... 600

Internal Fonts................................................................................................................................................... 601

Optional Components................................................................................................................................... 603

The Paper Type and the Number of Sheets That Can Be Stapled ............................................. 605

Alignment Adjustment Settings ............................................................................................................... 607

Alignment Adjustment........................................................................................................................... 607

Alignment Adjustment Settings ......................................................................................................... 608

Perpendicularity Adjustment............................................................................................................... 610

Skew Adjustment...................................................................................................................................... 611

Scale Adjustment......................................................................................................................................612

Print Position Adjustment ..................................................................................................................... 614

Fold Position Adjustment ............................................................................................................................ 616

Fold Position Adjustment ...................................................................................................................... 616

Single Fold Position Adjustment ........................................................................................................ 617

Booklet Position Adjustment ............................................................................................................... 618

C Fold Position Adjustment.................................................................................................................. 619

Z Fold Position Adjustment.................................................................................................................. 620

Z Fold Half Sheet Position Adjustment............................................................................................ 621

Adjust Image Transfer.................................................................................................................................. 623

Image Transfer Adjustment ................................................................................................................ 623

ESC/P-K Emulation.......................................................................................................................................... 627

Emulation..................................................................................................................................................... 627

Fonts .............................................................................................................................................................. 628

Output Feature..........................................................................................................................................628

ESC/P-K Emulation Print Features...................................................................................................... 628

ESC/P-K Emulation Settings ................................................................................................................. 629

Magnification Table................................................................................................................................ 635

Paper Size and Number of Printable Characters ......................................................................... 640

PDF Direct Print ............................................................................................................................................... 642

PDF Direct Print Settings ....................................................................................................................... 642

11

DocuWorks Direct Print .................................................................................................................................644

DocuWorks Direct Print Settings.........................................................................................................644

PCL Emulation...................................................................................................................................................646

Emulation.....................................................................................................................................................646

Fonts...............................................................................................................................................................647

Output Feature...........................................................................................................................................648

PCL Emulation Settings...........................................................................................................................648

HP-GL/2 Emulation .........................................................................................................................................653

Emulation.....................................................................................................................................................653

Fonts...............................................................................................................................................................653

Output Feature...........................................................................................................................................654

Factory Default Settings ........................................................................................................................654

HP-GL/2 Emulation Settings .................................................................................................................655

Hard Clip Area ............................................................................................................................................661

Printable Area.............................................................................................................................................662

Auto Layout.................................................................................................................................................664

Notes and Restrictions...................................................................................................................................672

Notes and Restrictions on the Use of the Machine.....................................................................672

Notes and Restrictions on the Use of the Copy Feature...........................................................676

Notes and Restrictions on the Use of the Print Feature............................................................677

Notes and Restrictions on the Use of the Scan Features..........................................................680

Notes and Restrictions on the Use of the Fax Feature..............................................................685

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature..............................687

Notes and Restrictions for IP Fax (SIP) ............................................................................................691

Notes and Restrictions when Connecting with Internet Service Provider..........................693

Notes and Restrictions on the Interrupt Mode .............................................................................695

Notes and Restrictions on Folders......................................................................................................697

Notes and Restrictions when Connecting to Internet or Intranet ........................................697

Notes and Restrictions when Operating from Computers .......................................................698

Notes and Restrictions on Job Flows.................................................................................................699

Notes and Restrictions on the Security Features .........................................................................700

Notes and Restrictions on the Authentication and Accounting Features..........................700

Notes and Restrictions for Using SMB..............................................................................................701

Notes and Restrictions for Using TCP/IP.........................................................................................701

Notes and Restrictions for Using Bonjour .......................................................................................703

Notes and Restrictions for IPv6 Connection ..................................................................................703

Notes and Restrictions for Print E-mail.............................................................................................705

12

Using the Telephone......................................................................................................................................706

Placing a Call...............................................................................................................................................706

Activity Report ..................................................................................................................................................708

EP System ...........................................................................................................................................................711

Glossary ...............................................................................................................................................................712

Index................................................................................................................................................................715

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in this guide.



Preface...............................................................................................................................................14



Types of Manuals..........................................................................................................................15



Using This Guide............................................................................................................................16



Interface Cables.............................................................................................................................19



Power Saver Mode.........................................................................................................................21



Customizing the Control Panel.................................................................................................23



Touch Screen...................................................................................................................................31



Entering Text...................................................................................................................................33

1 Before Using the Machine

When you use this machine, we recommend that you change the system administrator's user ID
and passcode immediately after installing the machine.

For more information on changing the user ID and passcode, refer to "System Administrator
Settings" (P.294).

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-V C7780/C6680/C5580, DocuCentre-V C7780/C6680/
C5580 (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.

The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to the
manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

14

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

 User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

 Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network
and how to solve problems that may occur with the machine. This guide also describes daily
maintenance and the system settings procedures.

 Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and
maintenance.

 Security Function Supplementary Guide (Document CD-ROM)

The guide is intended for the manager and system administrator of the organization where
the machine is installed, and describes the setup procedures related to security.

When the Data Security Kit (optional) is installed, be sure to read this guide for the effective
use of the security features.

 Manual (HTML)

Before Using the Machine

1

The manual describes installation and configuration procedures for print drivers and the
printer environment. This manual is included in the Driver CD Kit.

 Print Driver Help

The help describes the Print features and operations.

 CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web browser, and
how to import scanned data to a computer from the machine.

Important • To display the online help for CentreWare Internet Services, users need to have the environment to

connect to the Internet. The communication fee shall be borne by you.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides.
The guides for optional components describe all the necessary steps for using the optional
components and for installing the software.

15

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.

Organization of This Guide

This guide consists of the following chapters.

 1 Before Using the Machine

Describes the organization of this guide and conventions.

1

 2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to
load media in a tray.

 3 Maintenance

Describes how to replace consumables and to clean the machine.

 4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/
lists.

 5 Tools

Describes the procedures to set up the system.

 6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

 7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

 8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

 9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

 10 Using IP Fax (SIP)

Describes the settings to use the IP fax (SIP) feature on the machine.

 11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

 12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

16

 13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

 14 Authentication and Accounting Features

 15 Problem Solving

 16 Appendix

Conventions

Using This Guide

The machine has the Authentication feature to restrict the availability of services for each
feature and the Accounting feature to manage the use of each feature based on the Login
Type selected.

Describes troubleshooting procedures to solve the problems with the machine.

Describes the specifications of the machine, optional accessories, and cautions/restrictions.



The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.



The procedures in this guide may vary depending on the driver and utility software being
used due to the upgrades.



In this document, "Computer" refers to a personal computer or workstation.



The following terms are used in this guide:

Before Using the Machine

1

Important : Important information that you should read.

Note : Additional information on operations or features.



The following symbols are used in this guide:

" " :A cross-reference included in this guide.



Names of CD-ROM, features, and touch screen messages and
input text.



[ ] :

Folders, files, applications, button or menu names displayed on
the touch screen.



Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and menu
names.

< > button : Hardware buttons on the control panel.

< > key : Keys on the keyboard of the computer.

17

1 Before Using the Machine

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

Before Using the Machine

1



>:

Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].



Path to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]", this
means that you need to click [Start], click [Search], and then
click [For Files or Folders] to search for files and folders.



Cross-reference

For example: "Refer to "5 Tools" > "Common Service Settings" >
"Audio Tones" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tones", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator Guide.



Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when

viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation

when viewed from the front of the machine.

18

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

1

Press the power switch to switch off the power.

2

Make sure that the touch screen is blank and the <Power Saver> button is not lighting up.

3

Open the machine front door.

4

Press the main power switch to the [ ] position to switch off the main power.

5

Connect the USB cable to the USB 2.0 interface
connector.

Before Using the Machine

1

6

Connect the other end of the USB cable to the computer.

7

Press the main power switch to the [ | ] position to switch on the main power.

8

Close the machine front door.

9

Press the power switch to switch on the power.

10

Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.315).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.



1000BASE-T



100BASE-TX



10BASE-T

Note • 1000BASE-T is not supported for some models. An optional component is required.

• The machine supports IEEE802.3az (a compliance standard of wired LAN) which reduces the power

consumption of the Ethernet equipment while suspending data transmission. To use this feature,
both of the equipment need to support IEEE802.3az.

1

Press the power switch to switch off the power.

2

Make sure that the touch screen is blank and the <Power Saver> button is not lighting up.

3

Open the machine front door.

19

1 Before Using the Machine

Before Using the Machine

1

4

Press the main power switch to the [ ] position to switch off the main power.

5

Connect the network cable to the Ethernet interface connector.



When the Gigabit Ethernet (optional) is
installed.



When the Gigabit Ethernet (optional) is NOT
installed.

Note • Always use the correct network cable with your network connection. When you replace the cable,

contact our Customer Support Center.

6

Press the main power switch to the [ | ] position to switch on the main power.

7

Close the machine front door.

8

Press the power switch to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.315).

20

Power Saver Mode

<Log In/Out> button

Power Saver Mode

The machine is equipped with the Power Saver mode that reduces the power consumption
by saving the electricity to the machine when no copy or print data is received for a specified
time.

The Power Saver has two modes: the Low Power mode and the Sleep mode.
When you do not use the machine for a specified period of time, the machine enters the Low

Power mode.
When time exceeds the time specified in the Low Power mode, the machine then enters the

Sleep mode.

Changing the Interval for Entering Power Saver Mode

You can set the time to elapse until the machine enters the Low Power mode and the Sleep
mode from 1 to 240 minutes in 1 minute increments.

Note • If the preset time period is the same for the Low Power mode and the Sleep mode, the machine

directly enters the Sleep mode without entering the Low Power mode first.

• When the machine operates Print, Sample print, or Print fax while the control panel remains lit off

and the machine is in the Power Saver mode, only the output device exits the Power Saver mode. In
this case, the machine enters the Sleep mode 15 seconds later without following this setting.

1

Press the <Log In/Out> button.

Before Using the Machine

1

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

21

1 Before Using the Machine

Before Using the Machine

1

4

Select [System Settings] > [Common Service
Settings] > [Power Saver Settings].

5

Select [Power Saver Timers], and then select
[Change Settings].

6

Using [ ] and [ ], set the time to elapse until the machine enters the Power Saver mode,
in 1 minute increments.

 From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot disable

the Low Power mode.

 From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [15] minutes. To enable the machine to

enter the Low Power mode before the Sleep mode, you must set a longer period of time for [From
Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].

7

Select [Save].

8

Select [Close] repeatedly until the [Tools] screen is displayed.

9

Select [Close].

22

Customizing the Control Panel

<Log In/Out> button

Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the
buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto
Clear, the services displayed on the Services Home screen, and the services assigned to the
custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.142).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Power Saver
mode is deactivated.

The Services Home screen is displayed by factory default.

1

Press the <Log In/Out> button.

Before Using the Machine

1

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

4

Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].

23

1 Before Using the Machine

<Log In/Out> button

5

Select [Screen Default], and then select
[Change Settings].

Before Using the Machine

6

Select a service you want to display.

1

7

Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or
Services Home.

For information on Auto Clear, refer to "Auto Clear" (P.138).

1

Press the <Log In/Out> button.

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

24

4

Service buttons

Additional feature
buttons

*: WSD stands for Web Services on Devices.

Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].

5

Select [Screen After Auto Clear], and then
select [Change Settings].

6

Select [Last Selection Screen] or [Services Home].

7

Select [Save].

Customizing the Control Panel

Before Using the Machine

1

Customizing the Button Layout

You can customize the services and the button layout displayed on the Services Home
screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will

not be displayed on the screen. Grayed out
buttons cannot be used as a result of
malfunctioning.

The following services can be displayed on the service buttons.

Note • The available services vary depending on the installed options.



Copy



Simple Copy



Fax/Internet Fax



Simple Fax



E-mail

25

1 Before Using the Machine

<Log In/Out> button

Before Using the Machine

1



Store to Folder



Send from Folder



Network Scanning (ApeosPort series models only)



Scan to PC



Store to USB



Store & Send Link

Note • This service is displayed when the User Authentication feature is used.



Media Print - Text



Media Print - Photos



Send from Folder



Stored Programming



Job Flow Sheets (ApeosPort series models only)



Web Applications (ApeosPort series models only)



Custom Services

Note • [Custom Services] can be displayed when any custom service is installed on the machine. For more

information on the custom services, contact our Customer Support Center.

The following services can be displayed on the additional feature buttons.



Language



Setup



Screen Brightness



Calibration



Print Mode



Lockout Printer/Release Printer

Note • [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow

User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings]
> [Machine Clock/Timers], and then assign the feature to a button on the [Services Home ­Additional Features] screen.



Fax Receiving Mode



Activity Report

Services Home

26

You can select service buttons, which are displayed on the Services Home screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1

Press the <Log In/Out> button.

Customizing the Control Panel

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

Before Using the Machine

4

Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].

5

Select [Services Home], and then select
[Change Settings].

6

Select the position where you want to assign a
service.

Note • The layout of the buttons in this screen

corresponds to the layout of those on the
Services Home screen.

1

7

Select a service you want to display on the
Services Home screen.

Note • You cannot assign the same feature to more

than one button.

8

Select [Save].

9

Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the Services Home screen.

27

1 Before Using the Machine

<Log In/Out> button

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup]

button, select the [Show this in Admin mode] check box.

Before Using the Machine

1

1

Press the <Log In/Out> button.

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

4

Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].

5

Select [Services Home - Additional Features],
and then select [Change Settings].

6

Select the position where you want to assign an
additional feature.

Note • The layout of the buttons in this screen

corresponds to the layout of those on the
Services Home screen.

28

7

<Log In/Out> button

Select a service you want to display on the
Services Home screen.

Note • You cannot assign the same feature to more

than one button.

8

Select [Save].

9

Select [Save].

Assigning Services to the Custom Buttons

Customizing the Control Panel

Before Using the Machine

You can assign services to the <Copy>, <(Not in Use)>, and <Review> buttons on the control
panel.

Assigning a service to a custom button allows you to switch to this service without having to
return to the Services Home screen. If you do not need to assign any service to a custom
button, select [(Not Set)].

By factory default, the following services are assigned to each button: [Copy] for the <Copy>
button, [Fax] for the <(Not in Use)> button (only for the machine with the Fax service), and
[Review] for the <Review> button.

This section describes how to assign [Send from Folder] to the <(Not in Use)> button, as an
example.

Note • After you change the assignment, apply the labels provided with the machine. When you assign a

service for which no label is provided, use a blank label and write down the service name with a
permanent marker. The labels include the services that are not supported by the machine.

• "Fax" is assigned to <Custom Button 2> only when the Fax service is available to the model. Use a

"Fax" label on "Not in Use" on the control panel. If Fax is not available, "Fax" is not assigned to this
button.

1

Press the <Log In/Out> button.

1

2

Enter the system administrator’s user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

29

1 Before Using the Machine

Before Using the Machine

1

3

Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the
<Services Home> button.

4

Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].

5

Select [Custom Button 2], and then select
[Change Settings].

6

Select [Send from Folder].

7

Select [Save].

Adjusting Screen Brightness

You can adjust the screen brightness of the screen on the Services Home screen.

1

Select [Screen Brightness] on the Services Home screen.

2

Press [+] or [-] to adjust the screen brightness.

30

3

Select [Save].

To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.143).