Fuji Xerox ApeosPort-V C2275, ApeosPort-V C3373, ApeosPort-V C3375, ApeosPort-V C4475, ApeosPort-V C5575 Administrator Guide

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Administrator Guide

ApeosPort-V C5575 ApeosPort-V C4475 ApeosPort-V C3375 ApeosPort-V C3373 ApeosPort-V C2275

DocuCentre-V C5575 DocuCentre-V C4475 DocuCentre-V C3375 DocuCentre-V C3373 DocuCentre-V C2275

ApeosPort-V C7775 ApeosPort-V C6675

DocuCentre-V C7775 DocuCentre-V C6675

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe, Acrobat, Adobe Reader, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated in the United States and other countries.

Macintosh, and Mac OS are trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License.

In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, Smart WelcomEyes, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents.................................................................................................................................................3

1 Before Using the Machine .................................................................................................................. 15

Preface................................................................................................................................................................... 16

Types of Manuals.............................................................................................................................................. 17

Using This Guide................................................................................................................................................ 18

Organization of This Guide..................................................................................................................... 18

Conventions................................................................................................................................................... 19

Interface Cables................................................................................................................................................. 21

Using the USB Interface.......................................................................................................................... 21

Using the Parallel Interface.................................................................................................................... 22

Using the Ethernet Interface ................................................................................................................. 23

Energy Saver Mode........................................................................................................................................... 25

Changing the Interval for Entering Energy Saver Mode............................................................. 25

Deactivating Smart WelcomEyes......................................................................................................... 26

Table of Contents

Customizing the Control Panel .................................................................................................................... 28

Changing the Screen Default................................................................................................................. 28

Setting the Screen After Auto Clear.................................................................................................... 29

Customizing the Button Layout ............................................................................................................ 30

Assigning Services to the Custom Buttons........................................................................................34

Adjusting Screen Brightness................................................................................................................... 36

Touch Screen....................................................................................................................................................... 37

Entering Text....................................................................................................................................................... 39

2 Paper and Other Media........................................................................................................................ 41

Paper Types .........................................................................................................................................................42

Loadable Quantity and Weight ............................................................................................................ 43

Supported Paper.......................................................................................................................................... 46

Loading Paper..................................................................................................................................................... 57

Loading Paper in Trays 1 to 4 ................................................................................................................ 57

Loading Paper in Tray 3 (When Tandem Tray Module is Installed) ...................................... 58

Loading Paper in Tray 4 (When Tandem Tray Module is Installed) ...................................... 59

Loading Paper in Tray 5 (Bypass Tray) .............................................................................................. 59

Loading Paper in Tray 6 (HCF B1)........................................................................................................ 60

Changing the Paper Size................................................................................................................................. 62

Changing the Paper Size for Trays 1 to 4.......................................................................................... 62

Changing the Paper Size for Tray 3 (When Tandem Tray Module is Installed)................ 63

Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed)................ 64

Changing the Paper Size for Tray 6 (HCF B1) (optional)............................................................ 65

Changing the Paper Settings........................................................................................................................ 67

3 Maintenance............................................................................................................................................ 71

Replacing Consumables.................................................................................................................................. 72

Replacing Toner Cartridges..................................................................................................................... 74

Replacing Waste Toner Container R5 .................................................................................................76

Replacing Drum Cartridges R1, R2, R3, or R4

(for Customers Having a Spot Maintenance Contract)................................................................79

Replacing Staple Cartridge (for Finisher-A1)....................................................................................83

Replacing Staple Cartridge (for Finisher-B1)....................................................................................84

Replacing Staple Cartridge

(for C3 Finisher or C3 Finisher with Booklet Maker) ......................................................................86

Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher-B1)....................88

Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)...........................88

Emptying the Hole Punch Waste Container (for Finisher-B1)...................................................91

Emptying the Hole Punch Waste Container

(for C3 Finisher or C3 Finisher with Booklet Maker) ......................................................................92

Replacing Stamp (for Duplex Automatic Document Feeder B1-C).........................................93

Replacing Stamp (for Duplex Automatic Document Feeder B1-PC) ......................................94

Cleaning the Machine......................................................................................................................................96

Cleaning the Exterior..................................................................................................................................96

Cleaning the Interior (LED Printheads)...............................................................................................96

Cleaning the Touch Screen......................................................................................................................98

Cleaning the Document Cover and Document Glass

(for Duplex Automatic Document Feeder B1-C).............................................................................98

Cleaning Document Cover and Document Glass

(for Duplex Automatic Document Feeder B1-PC) ..........................................................................99

Cleaning the White Chute and the Constant Velocity Transport Glass

(for Duplex Automatic Document Feeder B1-C)..........................................................................100

Cleaning White Chute and Constant Velocity Transport Glass

(for Duplex Automatic Document Feeder B1-PC) .......................................................................100

Cleaning the Document Feeder Rollers ...........................................................................................102

Executing Calibration....................................................................................................................................103

Executing 2 Sided Color Scanning Calibration....................................................................................107

Printing a Report/List.....................................................................................................................................109

Deleting a Private Charge Print Job with an Invalid User ID........................................................ 110

Setting Restore Tool.......................................................................................................................................111

4 Machine Status..................................................................................................................................... 113

Overview of Machine Status.......................................................................................................................114

Machine Information....................................................................................................................................115

General Information ...............................................................................................................................115

Paper Tray Status .....................................................................................................................................116

Print Reports ...............................................................................................................................................116

Automatically Printed Reports/Lists..................................................................................................125

Overwrite Hard Disk.................................................................................................................................126

Print Mode ...................................................................................................................................................126

Fax Receiving Mode.................................................................................................................................129

Faults....................................................................................................................................................................130

Supplies...............................................................................................................................................................131

Billing Information......................................................................................................................................... 132

Billing Information...................................................................................................................................132

User Account Billing Information.......................................................................................................133

Table of Contents

5 Tools..........................................................................................................................................................135

System Settings Procedure..........................................................................................................................136

Step 1 Entering System Administration Mode..............................................................................136

Step 2 Entering the System Administrator User ID and Passcode.......................................136

Step 3 Selecting [Tools]..........................................................................................................................137

Step 4 Selecting a Setting Item on the [Tools] Screen..............................................................137

Step 5 Setting a Feature ........................................................................................................................139

Step 6 Exiting System Administration Mode.................................................................................139

Tools Menu List ................................................................................................................................................140

Common Service Settings............................................................................................................................156

Machine Clock/Timers.............................................................................................................................156

Energy Saver Settings..............................................................................................................................159

Audio Tones.................................................................................................................................................160

Screen/Button Settings...........................................................................................................................161

Paper Tray Settings..................................................................................................................................165

Image Quality Adjustment ...................................................................................................................170

Reports...........................................................................................................................................................172

Maintenance...............................................................................................................................................173

Watermark...................................................................................................................................................176

Secure Watermark....................................................................................................................................178

Force Annotation ......................................................................................................................................180

Print Universal Unique ID......................................................................................................................182

Image Log Control (ApeosPort Series Models Only)...................................................................182

Notify Job Completion by E-mail........................................................................................................185

Plug-in Settings..........................................................................................................................................185

Other Settings.............................................................................................................................................185

Copy Service Settings.....................................................................................................................................200

Copy Tab - Features Allocation ...........................................................................................................200

Preset Buttons ............................................................................................................................................201

Copy Defaults.............................................................................................................................................201

Copy Control ...............................................................................................................................................207

Original Size Defaults..............................................................................................................................209

Reduce/Enlarge Presets ..........................................................................................................................209

Custom Colors.............................................................................................................................................209

Annotations - Create Comments........................................................................................................209

Connectivity & Network Setup...................................................................................................................210

Port Settings................................................................................................................................................210

Protocol Settings .......................................................................................................................................216

Machine's E-mail Address/Host Name.............................................................................................219

Proxy Server Settings...............................................................................................................................220

EP Proxy Server Setup..............................................................................................................................221

SIP Settings .................................................................................................................................................222

T.38 Settings...............................................................................................................................................224

Outgoing/Incoming E-mail Settings..................................................................................................225

Remote Authentication/Directory Service ......................................................................................226

Security Settings........................................................................................................................................232

Other Settings.............................................................................................................................................237

Print Service Settings .....................................................................................................................................238

Allocate Memory.......................................................................................................................................238

Delete Form.................................................................................................................................................239

Other Settings............................................................................................................................................240

Scan Service Settings.....................................................................................................................................245

Screen Defaults..........................................................................................................................................245

Scan Defaults .............................................................................................................................................246

Scan to PC Defaults .................................................................................................................................249

Original Size Defaults..............................................................................................................................249

Output Size Defaults ............................................................................................................................... 250

Reduce/Enlarge Presets..........................................................................................................................250

Other Settings............................................................................................................................................250

Fax Service Settings .......................................................................................................................................254

Screen Defaults..........................................................................................................................................254

Fax Defaults................................................................................................................................................255

Fax Control..................................................................................................................................................256

Fax Received Options..............................................................................................................................262

Reduce/Enlarge Presets..........................................................................................................................263

Original Size Defaults..............................................................................................................................264

Local Terminal Information .................................................................................................................264

Internet Fax Control................................................................................................................................265

E-mail/Internet Fax Service Settings....................................................................................................... 268

E-mail Control.............................................................................................................................................268

Address Book Settings................................................................................................................................... 271

Folder Service Settings..................................................................................................................................272

Job Flow Service Settings (ApeosPort Series Models Only)............................................................274

Media Print Service Settings.......................................................................................................................275

Stored File Settings ........................................................................................................................................276

Web Applications Service Setup (ApeosPort Series Models Only)...............................................279

Server Certificate Verification Settings............................................................................................279

Server Setup................................................................................................................................................281

Other Settings............................................................................................................................................282

Web Browser Setup ........................................................................................................................................283

Setup ....................................................................................................................................................................285

Create Folder..............................................................................................................................................285

Stored Programming...............................................................................................................................287

Create Job Flow Sheet ............................................................................................................................287

Create Job Flow Sheet Keyword .........................................................................................................296

Add Address Book Entry......................................................................................................................... 296

Create Fax Group Recipients................................................................................................................304

Add Fax Comment ...................................................................................................................................305

Paper Tray Attributes.............................................................................................................................. 305

Accounting.........................................................................................................................................................306

Create/View User Accounts.................................................................................................................. 306

View Accounts............................................................................................................................................309

Reset User Accounts................................................................................................................................310

System Administrator's Meter (Copy Jobs) ...................................................................................311

Table of Contents

Accounting Type........................................................................................................................................311

Accounting Login Screen Settings......................................................................................................312

Fax Billing Data..........................................................................................................................................313

Accounting/Billing Device Settings....................................................................................................313

Authentication/Security Settings..............................................................................................................316

System Administrator Settings............................................................................................................316

Authentication ...........................................................................................................................................317

Allow User to Disable Active Settings...............................................................................................325

Job Status Default....................................................................................................................................325

Overwrite Hard Disk..................................................................................................................................326

6 CentreWare Internet Services Settings........................................................................................329

Installation of CentreWare Internet Services......................................................................................330

Preparations................................................................................................................................................330

Configuration on the Machine ............................................................................................................330

Starting CentreWare Internet Services...................................................................................................332

Configuring Machine Settings Using CentreWare Internet Services.........................................333

7 Printer Environment Settings ..........................................................................................................337

Print Overview...................................................................................................................................................338

Installation When Using Parallel Port.....................................................................................................340

Step 1 Preparations..................................................................................................................................340

Step 2 Configuration on the Machine..............................................................................................340

Step 3 Configuration on the Computer ...........................................................................................341

CentreWare Internet Services Setting Items.................................................................................341

Installation When Using USB Port...........................................................................................................343

Step 1 Preparations..................................................................................................................................343

Step 2 Configuration on the Machine..............................................................................................343

Step 3 Configuration on the Computer ...........................................................................................344

CentreWare Internet Services Setting Items.................................................................................344

Installation When Using TCP/IP (LPD/Port 9100).............................................................................345

Step 1 Preparations..................................................................................................................................345

Step 2 Configuration on the Machine..............................................................................................345

Step 3 Configuration on the Computer ...........................................................................................346

CentreWare Internet Services Setting Items.................................................................................346

Installation When Using Internet Printing Protocol (IPP)..............................................................348

Step 1 Preparations..................................................................................................................................348

Step 2 Configuration on the Machine..............................................................................................348

Step 3 Configuration on the Computer ...........................................................................................349

CentreWare Internet Services Setting Items.................................................................................349

8 E-mail Environment Settings ...........................................................................................................351

E-mail Overview................................................................................................................................................352

Preparations ......................................................................................................................................................353

Installation Procedures.................................................................................................................................355

Step 1 Enabling Port and Setting up TCP/IP..................................................................................355

Step 2 Configuring E-mail Environment ..........................................................................................356

CentreWare Internet Services Setting Items.................................................................................357

9 Scanner Environment Settings........................................................................................................ 359

Scan Service Overview...................................................................................................................................360

Configuration of Store to Folder...............................................................................................................362

Step 1 Enabling Port and Setting up TCP/IP .................................................................................362

Step 2 Registering a Folder...................................................................................................................363

Step 3 Configuring on the Computer ...............................................................................................363

Configuration of Scan to PC.......................................................................................................................364

Step 1 Preparations .................................................................................................................................364

Step 2 Enabling Port and Setting up TCP/IP .................................................................................365

Step 3 Configuration on the Computer...........................................................................................366

Configuration of Store to USB...................................................................................................................367

Step 1 Available USB Memory Devices............................................................................................367

Step 2 CentreWare Internet Services Setting Items ..................................................................367

Configuration of Network Scanning (Job Template Scanning)...................................................368

Step 1 Preparations .................................................................................................................................368

Step 2 Enabling Ports and Setting up TCP/IP ...............................................................................368

Step 3 Configuring the SNMP Port ....................................................................................................369

Step 4 Configuration on the Computer...........................................................................................369

Configuration of Scan to My Folder (ApeosPort Series Models Only)....................................... 370

Step 1 Preparations .................................................................................................................................370

Step 2 Enabling SMB Port and Setting up TCP/IP....................................................................... 370

Step 3 Configuring Remote Authentication ..................................................................................371

Step 4 Configuring Scan to My Folder.............................................................................................372

Step 5 Configuration on the Computer...........................................................................................373

Configuration of Job Flow Sheets ............................................................................................................375

Step 1 Enabling Ports and Setting up TCP/IP ...............................................................................375

Step 2 Configuring the SNMP Port ....................................................................................................376

Step 3 Configuration on the Computer...........................................................................................376

Configuration of Store & Send Link.........................................................................................................377

Step 1 Configuring E-mail.....................................................................................................................377

Step 2 Enabling Authentication..........................................................................................................377

Step 3 Other Settings.............................................................................................................................. 377

Step 4 CentreWare Internet Services Setting Items ..................................................................377

Configuration of Store to WSD .................................................................................................................379

Step 1 Preparations .................................................................................................................................379

Step 2 Enabling Port................................................................................................................................379

Step 3 Confirmation on the Computer............................................................................................380

10 Using IP Fax (SIP)................................................................................................................................ 381

IP Fax (SIP) Overview....................................................................................................................................382

Preparations......................................................................................................................................................382

System Requirements for the Machine ...........................................................................................382

Settings by System Configuration.....................................................................................................382

Installation Procedures.................................................................................................................................383

Step 1 Enabling Port and Setting up TCP/IP .................................................................................383

Step 2 Configuring the SIP User Name ...........................................................................................384

Step 3 Configuring Fax Environment ............................................................................................... 384

Table of Contents

Step 4 Configuring the SIP Server......................................................................................................385

Step 5 Registering the VoIP Gateway..............................................................................................386

11 Using the Internet Fax Service........................................................................................................389

Internet Fax Overview ..................................................................................................................................390

Preparations ......................................................................................................................................................390

System Requirements for the Machine............................................................................................390

E-Mail Environment..................................................................................................................................390

Installation Procedures.................................................................................................................................392

Step 1 Enabling Port and Setting up TCP/IP..................................................................................392

Step 2 Configuring E-mail Environment ..........................................................................................393

Step 3 Testing the Internet Fax..........................................................................................................394

12 Using the Server Fax Service............................................................................................................395

Server Fax Overview ......................................................................................................................................396

Preparations ......................................................................................................................................................396

System Requirements for the Machine............................................................................................396

Installation Procedure...................................................................................................................................397

Installation Overview...............................................................................................................................397

Step 1 Fax Settings...................................................................................................................................397

Step 2 Setting the Server Fax Feature..............................................................................................398

13 Encryption and Digital Signature Settings .................................................................................401

Encryption and Digital Signature Overview..........................................................................................402

Types of Certificate..................................................................................................................................402

Encryption Features for Communication........................................................................................402

Encryption and Digital-Signature Features for Scan Files........................................................403

Configuration of HTTP Communications Encryption.......................................................................404

Installation Overview...............................................................................................................................404

Step1 Configuration on the Machine ...............................................................................................404

Step2 Configuration on the Computer.............................................................................................405

Configuration of Encryption using IPsec...............................................................................................406

Installation Overview...............................................................................................................................406

Step1 Import and Configuration of a Certificate........................................................................406

Step2 Configuration on the Machine (Configuration of IPsec).............................................407

Step3 Configuration on the Computer.............................................................................................408

Configuration of E-mail Encryption/Digital Signature .....................................................................409

Installation Overview...............................................................................................................................409

Step1 Configuration on the Machine ...............................................................................................409

Step2 Configuration on Sender and Recipient .............................................................................411

Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only).............413

Installation Overview...............................................................................................................................413

Step1 Configuration on the Machine ...............................................................................................413

Step2 Configuration on the Computer.............................................................................................415

14 Authentication and Accounting Features ...................................................................................417

Overview of Authentication and Accounting Feature......................................................................418

Types of User..............................................................................................................................................418

User Roles and Authorization Groups...............................................................................................418

Access Control............................................................................................................................................419

Types of Authentication ........................................................................................................................420

Types of Account Administration.......................................................................................................421

Services Controlled by Authentication...................................................................................................426

Overview.......................................................................................................................................................426

Combination of Authentication and Account Administration types...................................426

Authentication for Job Flow Sheets and Folders................................................................................429

Creating / Using Job Flow Sheet.........................................................................................................429

Creating / Using Folder...........................................................................................................................430

Configuration for Authentication.............................................................................................................432

Installation Overview..............................................................................................................................432

Enabling Authentication........................................................................................................................432

Changing the Default Authorization Group Settings.................................................................435

Creating an Authorization Group.......................................................................................................435

Configuration for IC Card Reader (Optional)...................................................................................... 437

Step 1 Preparations .................................................................................................................................437

Step 2 Logout Method Using the Smart Card ..............................................................................437

Step 3 Registering Smart Card Information..................................................................................438

Configuration for Account Administration...........................................................................................439

Step 1 Selecting an Accounting Type...............................................................................................439

Step 2 Registering User Information................................................................................................439

User Authentication Operations ...............................................................................................................441

Authenticating Login Users..................................................................................................................441

Changing Passcode..................................................................................................................................442

15 Problem Solving.................................................................................................................................... 443

Troubleshooting...............................................................................................................................................444

Machine Trouble..............................................................................................................................................445

Image Quality Trouble..................................................................................................................................450

Trouble during Copying................................................................................................................................456

Unable to Copy..........................................................................................................................................456

The Copy Result is Not What was Expected..................................................................................457

Trouble during Printing.................................................................................................................................460

Unable to Print...........................................................................................................................................460

The Print Result is Not What was Expected...................................................................................461

Trouble during Faxing................................................................................................................................... 463

Sending Problems.....................................................................................................................................463

Receiving Problems..................................................................................................................................467

Trouble during Scanning..............................................................................................................................471

Unable to Scan with the Machine......................................................................................................471

Unable to Import Scanned Documents to the Computer........................................................472

Unable to Send a Scanned Document over the Network (FTP/SMB)..................................473

Unable to Send E-mail............................................................................................................................474

The Image is not What was Expected .............................................................................................474

Network-related Problems...........................................................................................................................476

Table of Contents

When you cannot communicate with other SMB machines...................................................476

When using TCP/IP...................................................................................................................................476

CentreWare Internet Services Problems..........................................................................................477

E-mail Features Problems ......................................................................................................................478

Internet/Intranet Connection Problems..........................................................................................479

IPv4 and IPv6 Connection Problems.................................................................................................481

Media Print - Text Trouble ...........................................................................................................................484

Media Print - Photos Trouble ......................................................................................................................485

Error Code...........................................................................................................................................................486

Other Errors..................................................................................................................................................579

Paper Jams.........................................................................................................................................................580

Paper Jams in Top Left Cover A ..........................................................................................................581

Paper Jams in Bottom Left Cover C...................................................................................................582

Paper Jams in Top Left Cover D..........................................................................................................582

Paper Jams in Trays 1 to 4 ....................................................................................................................583

Paper Jams in Tray 3 (When Tandem Tray Module is Installed) ..........................................584

Paper Jams in Tray 4 (When Tandem Tray Module is Installed) ..........................................584

Paper Jams in Tray 5 (Bypass Tray)...................................................................................................585

Paper Jams in Tray 6 (HCF B1)............................................................................................................586

Paper Jams in Duplex Module B..........................................................................................................588

Paper Jams in Finisher-A1......................................................................................................................588

Paper Jams in Finisher-B1......................................................................................................................589

Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker...................................................590

Paper Jams in the Folder Unit CD1....................................................................................................597

Document Jams ...............................................................................................................................................601

Duplex Automatic Document Feeder B1-C ....................................................................................601

Duplex Automatic Document Feeder B1-PC (optional).............................................................602

Stapler Faults ....................................................................................................................................................605

Staple Jams in Staple Cartridge (for Finisher-A1)........................................................................606

Staple Jams in Staple Cartridge (for Finisher-B1)........................................................................607

Staple Jams in Staple Cartridge

(for C3 Finisher and C3 Finisher with Booklet Maker)................................................................609

Booklet Staple Jams in Booklet Staple Cartridge (for C3 Finisher with Booklet Maker) ......

610

16 Appendix .................................................................................................................................................613

Specifications....................................................................................................................................................614

Printable Area ...................................................................................................................................................636

Standard Printable Area.........................................................................................................................636

Extended Printable Area.........................................................................................................................636

Internal Fonts ...................................................................................................................................................637

Optional Components ...................................................................................................................................639

Fold Position Adjustment.............................................................................................................................642

Fold Position Adjustment.......................................................................................................................642

Single Fold Position Adjustment.........................................................................................................643

Booklet Position Adjustment................................................................................................................644

C Fold Position Adjustment...................................................................................................................645

Z Fold Position Adjustment...................................................................................................................646

Z Fold Half Sheet Position Adjustment............................................................................................ 648

Adjust Image Transfer..................................................................................................................................650

Adjusting the Transfer Output Value ...............................................................................................650

ESC/P-K Emulation..........................................................................................................................................653

Emulation.....................................................................................................................................................653

Fonts ..............................................................................................................................................................654

Output Feature .......................................................................................................................................... 654

ESC/P-K Emulation Print Features......................................................................................................654

ESC/P-K Emulation Settings..................................................................................................................655

Magnification Table ................................................................................................................................661

Paper Size and Number of Printable Characters..........................................................................666

PDF Direct Print................................................................................................................................................668

PDF Direct Print Settings........................................................................................................................668

DocuWorks Direct Print.................................................................................................................................670

DocuWorks Direct Print Settings.........................................................................................................670

PCL Emulation..................................................................................................................................................672

Emulation.....................................................................................................................................................672

Fonts ..............................................................................................................................................................673

Output Feature .......................................................................................................................................... 674

PCL Emulation Settings..........................................................................................................................674

HP-GL/2 Emulation.........................................................................................................................................680

Emulation.....................................................................................................................................................680

Fonts ..............................................................................................................................................................680

Output Feature .......................................................................................................................................... 681

Factory Default Settings........................................................................................................................681

HP-GL/2 Emulation Settings.................................................................................................................682

Hard Clip Area............................................................................................................................................688

Printable Area.............................................................................................................................................689

Auto Layout.................................................................................................................................................691

Notes and Restrictions..................................................................................................................................698

Notes and Restrictions on the Use of the Machine....................................................................698

Notes and Restrictions on the Use of the Copy Feature...........................................................702

Notes and Restrictions on the Use of the Print Feature ...........................................................703

Notes and Restrictions on the Use of the Scan Features.........................................................705

Notes and Restrictions on the Use of the Fax Feature..............................................................712

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature .............................713

Notes and Restrictions for IP Fax (SIP)............................................................................................718

Notes and Restrictions when Connecting with Internet Service Provider .........................719

Notes and Restrictions on the Interrupt Mode.............................................................................721

Notes and Restrictions on Folders......................................................................................................723

Notes and Restrictions when Connecting to Internet or Intranet........................................723

Notes and Restrictions when Operating from Computers.......................................................724

Notes and Restrictions on Job Flows.................................................................................................725

Notes and Restrictions on the Security Features.........................................................................726

Notes and Restrictions on the Authentication and Accounting Features.........................727

Notes and Restrictions for Using SMB .............................................................................................727

Table of Contents

Notes and Restrictions for Using TCP/IP.........................................................................................728

Notes and Restrictions for Using Bonjour.......................................................................................729

Notes and Restrictions for IPv6 Connection..................................................................................729

Notes and Restrictions for Print E-mail.............................................................................................731

Using the Telephone......................................................................................................................................732

Placing a Call...............................................................................................................................................732

Activity Report..................................................................................................................................................734

EP System ...........................................................................................................................................................738

Glossary...............................................................................................................................................................740

Index.....................................................................................................................................................................743

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in this guide.

Preface ..............................................................................................................................................16

Types of Manuals..........................................................................................................................17

Using This Guide ........................................................................................................................... 18

Interface Cables............................................................................................................................21

Energy Saver Mode...................................................................................................................... 25

Customizing the Control Panel................................................................................................28

Touch Screen ..................................................................................................................................37

Entering Text ..................................................................................................................................39

1 Before Using the Machine

Warning: The equipment will be inoperable when main power fails.

When you use this machine, we recommend that you change the system administrator's user ID and passcode immediately after installing the machine.

For more information on changing the user ID and passcode, refer to "System Administrator Settings"

Preface

Before Using the Machine

Thank you for selecting the ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/

C2275, DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 (hereafter

referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information

such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

 User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

 Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

 Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

 Security Function Supplementary Guide (Document CD-ROM)

The guide is intended for the manager and system administrator of the organization where the machine is installed, and describes the setup procedures related to security.

 Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Before Using the Machine

 Print Driver Help

The help describes the print features and operations.

 CentreWare Internet Services Help

The help describes how to change various settings of the machine using a web browser, and how to import scanned data to a computer from the machine.

Important • To display the online help for CentreWare Internet Services, users need to have the environment to

connect to the internet. The communication fee shall be borne by you.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and installing the software.

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

 1 Before Using the Machine

Describes the organization of this guide and conventions.

 2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

 3 Maintenance

Describes how to replace consumables and to clean the machine.

 4Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/ lists.

 5Tools

Describes the procedures to set up the system.

 6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

 7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

 8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

 9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

 10 Using IP Fax (SIP)

Describes the settings to use the IP fax (SIP) feature on the machine.

 11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

 12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

 13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

 14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

 15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

 16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/restrictions.

Conventions

Using This Guide

The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

In this guide, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Before Using the Machine

Important : Important information that you should read.

Note : Additional information on operations or features.

The following symbols are used in this guide:

" " :

A cross-reference included in this guide.

Names of CD-ROM, features, and touch screen messages and input text.

[ ] :

Folders, files, applications, button or menu names displayed on the touch screen.

Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button : Hardware buttons on the control panel.

< > key : Keys on the keyboard of the computer.

1 Before Using the Machine

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

Before Using the Machine

Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder].

Path to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files and folders, click [Start] > [Search] > [For Files or Folders]", this means that you need to click [Start], click [Search], and then click [For Files or Folders] to search for files and folders.

Cross-reference

For example: "Refer to "5 Tools" > "Common Service Settings" > "Audio Tones" in the Administrator Guide." The sentence above means that it is recommended to refer to the section "Audio Tones" in "Common Service Settings" in chapter 5 "Tools" of the Administrator Guide.

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading the document or paper in portrait orientation when

viewed from the front of the machine.

, ,Short Edge Feed (SEF):Loading the document or paper in landscape orientation

when viewed from the front of the machine.

Interface Cables

When you connect the machine directly to your computer, use the USB interface or parallel interface (optional). When you connect the machine to a network, use the Ethernet interface.

Using the USB Interface

This section describes the installation procedures for the USB interface.

Note • The USB interface of the machine supports USB 2.0.

1 Press the push-button power switch to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button is not lit.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Remove the rear right cover.

Before Using the Machine

6 Connect the USB cable to the USB 2.0 interface

connector.

7 Return the rear right cover to its original

position.

8 Connect the other end of the USB cable to the computer.

9 Press the main power switch to the [ | ] position to switch on the main power.

10 Close the front cover.

11 Press the push-button power switch to switch on the power.

1 Before Using the Machine

12 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.337).

Before Using the Machine

Using the Parallel Interface

This section describes the installation procedures for the Parallel interface. The Ethernet interface of the machine supports the following three types.

1 Press the push-button power switch to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button is not lit.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Remove the rear right cover.

6 Connect the converting adapter to the parallel

interface connector of the machine, and then connect the adapter to the converting connector of the interface cable and lock the clasps on both sides.

7 Return the rear right cover to its original

position.

8 Connect the other end of the cable to the computer.

9 Press the main power switch to the [ | ] position to switch on the main power.

10 Close the front cover.

11 Press the push-button power switch to switch on the power.

12 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.337).

Using the Ethernet Interface

This section describes the installation procedures for the Ethernet interface. The Ethernet interface of the machine supports the following three types.

1000BASE-T

100BASE-TX

10BASE-T

Note • 1000BASE-T is not supported for some models. An optional component is required.

• The machine supports IEEE802.3az (a compliance standard of wired LAN) which reduces the power

consumption of the Ethernet equipments while suspending data transmission. To use this feature, both of the equipments need to support IEEE802.3az.

This section describes the installation procedures for the Ethernet interface.

Interface Cables

Before Using the Machine

1 Press the push-button power switch to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button is not lit.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Remove the rear right cover.

6 Connect the network cable to the Ethernet

interface connector.

Note • Always use the correct network cable with

your network connection. When you replace the cable, contact our Customer Support Center.

• To use the Ethernet interface as the Gigabit

Ethernet interface, install the Gigabit Ethernet Kit (optional).

7 Return the rear right cover to its original

position.

8 Press the main power switch to the [ | ] position to switch on the main power.

9 Close the front cover.

10 Press the push-button power switch to switch on the power.

Before Using the Machine

1 Before Using the Machine

For more information on setting items, refer to "Printer Environment Settings" (P.337).

Energy Saver Mode

<Log In/Out> button

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low

Power mode. When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.

Note • The timer to enter the Energy Saver mode doesn't work while Smart WelcomEyes detects human

presence.

Changing the Interval for Entering Energy Saver Mode

You can set the time to elapse until the machine enters the Low Power mode and the Sleep mode from 1 to 240 minutes in 1 minute increments.

Note • If the preset time period is the same for the Low Power mode and the Sleep mode, the machine

directly enters the Sleep mode without entering the Low Power mode first.

• When the machine operates Print, Sample print, or Print fax while the control panel remains lit off

and the machine is in the Energy Saver mode, only the output device exits the Energy Server mode. In this case, the machine enters the Sleep mode 15 seconds later without following this setting.

1 Press the <Log In/Out> button.

Before Using the Machine

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the <Services Home> button.

Before Using the Machine

1 Before Using the Machine

4 Select [System Settings] > [Common Service

Settings] > [Energy Saver Settings].

5 Select [Energy Saver Timers], and then select

[Change Settings].

6 Using [ ] and [ ], set the time to elapse until

entering the Energy Saver mode, in 1 minute increments.

 From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minute. You cannot disable

the Low Power mode.

• The timer does not start counting until the operator leaves the detectable area of Smart

WelcomEyes. The Access Lamp is lit while the machine detects human presence.

 From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is 1 minute. To make the machine enter

the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].

• The timer does not start counting until the operator leaves the detectable area of Smart

WelcomEyes. The Access Lamp is lit while the machine detects human presence.

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

9 Select [Close].

Deactivating Smart WelcomEyes

When you do not use Smart WelcomEyes, follow the procedures below.

1 Press the <Log In/Out> button.

<Log In/Out> button

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed on the screen, and select [Enter].Select [Tools] on the Services Home screen.

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the Services Home screen.

Energy Saver Mode

Before Using the Machine

Note • When the Services Home screen is not

displayed on the touch screen, press the <Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Energy Saver Settings].

5 Select [Smart WelcomEyes] and press [Change

Settings].

6 Select [Deactivated] and press [Save].

Important • To deactivate Smart WelcomEyes, select

[Deactivated]. To save energy by using Smart WelcomEyes, select [Activated]. For details, refer to "Smart WelcomEyes" (P.159).

7 Select [Close] repeatedly until the [Tools] screen is displayed.

Note • When you configure settings under [System Settings] or [Setup] and then press the <Services Home>

button, the screen directly goes back to the Services Home screen.

1 Before Using the Machine

<Log In/Out> button

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.161).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated.

The Services Home screen is displayed by factory default.

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the <Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

5 Select [Screen Default], and then select

<Log In/Out> button

[Change Settings].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

6 Select a service you want to display.

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

7 Select [Save].

Customizing the Control Panel

Before Using the Machine

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or Services Home can be selected.

For information on Auto Clear, refer to "Auto Clear" (P.157).

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the Services Home screen.

Note • When the Services Home screen is not

displayed on the touch screen, press the <Services Home> button.

Before Using the Machine

Service buttons

Additional feature buttons

* WSD stands for Web Services on Devices.

1 Before Using the Machine

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

5 Select [Screen After Auto Clear], and then

select [Change Settings].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

6 Select [Last Selection Screen] or [Services

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the Services Home screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will

not be displayed on the screen. Grayed out buttons cannot be used as a result of malfunctioning.

The following services can be displayed on the service buttons.

Note • The available services vary depending on the

installed options.

Copy

Fax/Internet Fax

E-mail

Simple Copy

Simple Fax

Scan to PC

Store to Folder

Network Scanning (ApeosPort Series Models only)

Store to USB

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