Fuji Xerox DocuCentre-V C2265, DocuCentre-V C2263 Administrator's Manual

DocuCentre-V C2263

Administrator Guide

DocuCentre-V C2265

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe, Acrobat, Reader, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.

Macintosh and Mac OS are trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

Mopria is a trademark of the Mopria Alliance.

Google Cloud Print and Gmail are registered trademarks or trademarks of Google Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.

PDF Bridge, ContentsBridge, ApeosWare, DocuShare, SmartWelcomEyes, and DocuWorks are registered trademarks or trademarks of Fuji Xerox Co., Ltd.

CentreWare is a registered trademark or trademark of Xerox Corporation in Japan and/or other countries.

In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.

As the copying machine contains a feature designed to prevent forging of certain documents, there may be rare instances where copies or scanned images do not achieve the desired results.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

Table of Contents

1 Before Using the Machine ................................................................ 15

Preface.............................................................................................................................................. 16

Types of Manuals.......................................................................................................................... 17

Using This Guide ........................................................................................................................... 18

Organization of This Guide.......................................................................................................................................... 18

Conventions ....................................................................................................................................................................... 19

Interface Cables............................................................................................................................ 21

Using the USB Interface............................................................................................................................................... 21

Using the Ethernet Interface...................................................................................................................................... 21

Power Saver Mode........................................................................................................................ 23

Changing the Interval for Entering Power Saver Mode................................................................................... 23

Warmer Mode ................................................................................................................................ 26

Setting the Warmer Mode ........................................................................................................................................... 26

Customizing the Control Panel ................................................................................................ 29

Changing the Screen Default...................................................................................................................................... 29

Setting the Screen After Auto Clear ......................................................................................................................... 31

Customizing the Button Layout................................................................................................................................. 33

Assigning Services to the Custom Buttons ............................................................................................................39

Adjusting Screen Brightness........................................................................................................................................ 41

Touch Screen.................................................................................................................................. 42

Important Security Instructions ............................................................................................. 44

Entering Text.................................................................................................................................. 45

2 Paper and Other Media...................................................................... 47

Paper Types .................................................................................................................................... 48

Loadable Quantity and Weight for Supported Paper ....................................................................................... 48

Supported Paper Type ................................................................................................................................................... 49

Loading Paper................................................................................................................................ 66

Loading Paper in Trays 1 to 4..................................................................................................................................... 67

Loading Paper in Tray 5 (Bypass) ............................................................................................................................. 68

Changing the Paper Size ............................................................................................................ 70

Changing the Paper Size for Trays 1 to 4 .............................................................................................................. 70

Changing the Paper Settings.................................................................................................... 72

3 Maintenance.......................................................................................... 77

Replacing Consumables.............................................................................................................. 78

Replacing Toner Cartridge ...........................................................................................................................................80

Replacing Waste Toner Container (R5) ..................................................................................................................82

Replacing Drum Cartridges R1, R2, R3, or R4 ....................................................................................................... 87

Replacing Staple Cartridge (for Finisher-A1) ........................................................................................................ 88

Replacing Staple Cartridge (for Finisher-B1).........................................................................................................90

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) .........................................................92

Emptying Punch Waste Container (for Finisher-B1) ..........................................................................................93

Replacing Stamp...............................................................................................................................................................94

Cleaning the Machine..................................................................................................................96

Cleaning the Exterior.......................................................................................................................................................96

Cleaning the Interior (LED Printheads) ...................................................................................................................97

Cleaning the Touch Screen...........................................................................................................................................99

Cleaning the Document Cover and Document Glass ........................................................................................99

Cleaning the White Chute and Constant Velocity Transport Glass .......................................................... 100

Cleaning the Document Feeder Rollers ................................................................................................................101

Executing Calibration................................................................................................................ 103

Printing a Report/List................................................................................................................ 107

Deleting a Private Charge Print Job with an Invalid User ID..................................... 108

Setting Restore Tool..................................................................................................................109

4 Machine Status...................................................................................111

Overview of Machine Status................................................................................................... 112

Machine Information................................................................................................................ 113

General Information .................................................................................................................................................... 113

Paper Tray Status .......................................................................................................................................................... 114

Print Reports ....................................................................................................................................................................115

Automatically Printed Reports/Lists.......................................................................................................................125

Overwrite Hard Disk......................................................................................................................................................127

Print Mode........................................................................................................................................................................127

Fax Receiving Mode .....................................................................................................................................................130

Faults .............................................................................................................................................. 132

Supplies..........................................................................................................................................133

Billing Information .................................................................................................................... 134

Billing Information........................................................................................................................................................134

User Account Billing Information ...........................................................................................................................135

5 Tools .......................................................................................................137

System Settings Procedure ..................................................................................................... 138

Step1 Entering System Administration Mode ...................................................................................................138

Step2 Entering the System Administrator User ID and Passcode............................................................. 138

Step3 Selecting [Tools]................................................................................................................................................ 139

Step4 Selecting a Setting Item on the [Tools] Screen ...................................................................................139

Step5 Setting a Feature..............................................................................................................................................142

Step 6 Exiting System Administration Mode .....................................................................................................142

Tools Menu List ...........................................................................................................................143

System Settings..............................................................................................................................................................143

Setup...................................................................................................................................................................................145

Accounting .......................................................................................................................................................................145

Authentication/Security Settings............................................................................................................................145

Common Service Settings........................................................................................................ 146

Table of Contents

Machine Clock/Timers..................................................................................................................................................146

Power Saver Settings....................................................................................................................................................149

Audio Tones .....................................................................................................................................................................150

Screen/Button Settings................................................................................................................................................152

Paper Tray Settings.......................................................................................................................................................157

Image Quality Adjustment........................................................................................................................................162

Reports ...............................................................................................................................................................................164

Maintenance....................................................................................................................................................................166

Watermark........................................................................................................................................................................170

Force Annotation...........................................................................................................................................................172

Print Universal Unique ID...........................................................................................................................................174

Notify Job Completion by E-mail ............................................................................................................................174

Plug-in Settings...............................................................................................................................................................175

Other Settings .................................................................................................................................................................175

Copy Service Settings................................................................................................................182

Copy Tab - Features Allocation ................................................................................................................................182

Preset Buttons .................................................................................................................................................................183

Copy Defaults..................................................................................................................................................................183

Copy Control....................................................................................................................................................................189

Original Size Defaults...................................................................................................................................................192

Reduce/Enlarge Presets...............................................................................................................................................192

Custom Colors .................................................................................................................................................................193

Annotations - Create Comments.............................................................................................................................193

Connectivity & Network Setup...............................................................................................194

Port Settings.....................................................................................................................................................................194

Protocol Settings ............................................................................................................................................................200

Machine’s E-mail Address/Host Name..................................................................................................................205

Proxy Server Settings....................................................................................................................................................206

EP Proxy Server Setup ..................................................................................................................................................207

SIP Settings......................................................................................................................................................................209

T.38 Settings....................................................................................................................................................................212

Outgoing/Incoming E-mail Settings ......................................................................................................................212

Remote Authentication/Directory Service...........................................................................................................214

Security Settings ............................................................................................................................................................220

Other Settings .................................................................................................................................................................226

Print Service Settings ................................................................................................................227

Allocate Memory............................................................................................................................................................227

Delete Form......................................................................................................................................................................229

Register Google Cloud Print.......................................................................................................................................229

Other Settings .................................................................................................................................................................229

Scan Service Settings ................................................................................................................235

Screen Defaults...............................................................................................................................................................235

Scan Defaults ..................................................................................................................................................................236

Scan to PC Defaults ......................................................................................................................................................239

Original Size Defaults...................................................................................................................................................240

Output Size Defaults ....................................................................................................................................................240

Reduce/Enlarge Presets...............................................................................................................................................241

Other Settings .................................................................................................................................................................241

Fax Service Settings...................................................................................................................245

Screen Defaults ..............................................................................................................................................................245

Fax Defaults.....................................................................................................................................................................246

Fax Control.......................................................................................................................................................................248

Fax Received Options...................................................................................................................................................255

Reduce/Enlarge Presets...............................................................................................................................................257

Original Size Defaults................................................................................................................................................... 257

Local Terminal Information ......................................................................................................................................258

Internet Fax Control.....................................................................................................................................................259

E-mail/Internet Fax Service Settings................................................................................... 262

E-mail Control .................................................................................................................................................................262

Address Book Settings .............................................................................................................. 266

Folder Service Settings .............................................................................................................267

Job Flow Service Settings ........................................................................................................ 269

Media Print Service Settings ..................................................................................................270

Stored File Settings....................................................................................................................271

Web Browser Setup.................................................................................................................... 274

Setup...............................................................................................................................................276

Create Folder...................................................................................................................................................................276

Stored Programming....................................................................................................................................................279

Create Job Flow Sheet ................................................................................................................................................. 279

Create Job Flow Sheet Keyword ..............................................................................................................................288

Add Address Book Entry..............................................................................................................................................289

Create Fax Group Recipients ....................................................................................................................................299

Add Fax Comment........................................................................................................................................................300

Paper Tray Attributes...................................................................................................................................................300

Accounting....................................................................................................................................301

Create/View User Accounts .......................................................................................................................................301

View Accounts.................................................................................................................................................................305

Reset User Accounts ..................................................................................................................................................... 305

System Administrator's Meter (Copy Jobs) ........................................................................................................307

Accounting Type............................................................................................................................................................307

Accounting Login Screen Settings ..........................................................................................................................308

Fax Billing Data..............................................................................................................................................................310

Accounting/Billing Device Settings ........................................................................................................................310

Authentication/Security Settings .........................................................................................313

System Administrator Settings ................................................................................................................................313

Authentication................................................................................................................................................................ 315

Allow User to Disable Active Settings....................................................................................................................324

Job Status Default.........................................................................................................................................................324

Overwrite Hard Disk......................................................................................................................................................325

6 CentreWare Internet Services Settings......................................327

Installation of CentreWare Internet Services..................................................................328

Preparations ....................................................................................................................................................................328

Configuration on the Machine.................................................................................................................................328

Starting CentreWare Internet Services..............................................................................330

Table of Contents

Configuring Machine Settings Using CentreWare Internet Services.......................331

7 Printer Environment Settings ........................................................335

Print Overview..............................................................................................................................336

Installation When Using USB Port.......................................................................................338

Step 1 Preparations ......................................................................................................................................................338

Step 2 Configuration on the Machine...................................................................................................................338

Step 3 Configuration on the Computer ................................................................................................................339

CentreWare Internet Services Setting Items......................................................................................................339

Installation When Using TCP/IP (LPD/Port 9100)..........................................................341

Step 1 Preparations ......................................................................................................................................................341

Step 2 Configuration on the Machine...................................................................................................................341

Step 3 Configuration on the Computer ................................................................................................................342

CentreWare Internet Services Setting Items......................................................................................................343

Installation When Using Internet Printing Protocol (IPP)...........................................345

Step 1 Preparations ......................................................................................................................................................345

Step 2 Configuration on the Machine...................................................................................................................345

Step 3 Configuration on the Computer ................................................................................................................346

CentreWare Internet Services Setting Items......................................................................................................347

8 E-mail Environment Settings .........................................................349

E-mail Overview...........................................................................................................................350

Preparations .................................................................................................................................352

Installation Procedures ............................................................................................................355

Step 1 Enabling Port and Setting up TCP/IP ......................................................................................................355

Step 2 Configuring E-mail Environment...............................................................................................................356

CentreWare Internet Services Setting Items......................................................................................................358

9 Scanner Environment Settings......................................................359

Scan Service Overview...............................................................................................................360

Configuration of Store to Folder...........................................................................................362

Step 1 Enabling Port and Setting up TCP/IP ......................................................................................................362

Step 2 Registering a Folder........................................................................................................................................363

Step 3 Configuring a Computer...............................................................................................................................363

Configuration of Scan to PC ...................................................................................................364

Step 1 Preparations ......................................................................................................................................................364

Step 2 Enabling Port and Setting up TCP/IP ......................................................................................................365

Step 3 Configuration on the Computer ................................................................................................................366

Configuration of Scan to My Folder.....................................................................................367

Step1 Preparations........................................................................................................................................................367

Step 2 Enabling SMB Port and Setting up TCP/IP............................................................................................367

Step 3 Configuring Remote Authentication .......................................................................................................368

Step 4 Configuring Scan to My Folder ..................................................................................................................369

Step5 Configuration on the Computer .................................................................................................................371

Configuration of Store to USB...............................................................................................372

Available USB Memory Devices...............................................................................................................................372

CentreWare Internet Services Setting Items .....................................................................................................372

Configuration of Network Scanning (Job Template Scanning)................................. 373

Step 1 Preparations ......................................................................................................................................................373

Step 2 Enabling Ports and Setting up TCP/IP ....................................................................................................373

Step 3 Configuring the SNMP Port.........................................................................................................................374

Step 4 Configuration on the Computer................................................................................................................375

Configuration of Job Flow Sheets......................................................................................... 376

Step 1 Enabling Ports and Setting up TCP/IP ....................................................................................................376

Step 2 Configuring the SNMP Port.........................................................................................................................376

Step 3 Configuration on the Computer................................................................................................................376

Configuration of Store & Send Link .....................................................................................377

Step 1 Configuring E-mail .......................................................................................................................................... 377

Step 2 Enabling Authentication ..............................................................................................................................377

Step 3 Other Settings...................................................................................................................................................377

Step 4 CentreWare Internet Services Setting Items .......................................................................................377

Configuration of Store to WSD ............................................................................................. 379

Step 1 Preparations ......................................................................................................................................................379

Step 2 Enabling Port.....................................................................................................................................................379

Step 3 Confirmation on the Computer.................................................................................................................380

10 Using IP Fax (SIP)..............................................................................381

IP Fax (SIP) Overview................................................................................................................382

Preparations .................................................................................................................................383

System Requirements for the Machine ................................................................................................................383

Settings by System Configuration..........................................................................................................................383

Installation Procedures ............................................................................................................384

Step 1 Enabling Port and Setting up TCP/IP ......................................................................................................384

Step 2 Configuring the SIP User Name ................................................................................................................ 385

Step 3 Configuring Fax Environment ....................................................................................................................386

Step 4 Configuring the SIP Server ..........................................................................................................................387

Step 5 Registering the VoIP Gateway...................................................................................................................388

11 Using the Internet Fax Service .....................................................391

Internet Fax Overview .............................................................................................................. 392

Preparations .................................................................................................................................393

System Requirements for the Machine ................................................................................................................393

E-Mail Environment ......................................................................................................................................................393

Installation Procedures ............................................................................................................394

Step 1 Enabling Port and Setting up TCP/IP ......................................................................................................394

Step 2 Configuring E-mail Environment...............................................................................................................395

Step 3 Testing the Internet Fax ..............................................................................................................................397

12 Using the Server Fax Service..........................................................399

Server Fax Overview ..................................................................................................................400

Table of Contents

Preparations .................................................................................................................................401

System Requirements for the Machine ................................................................................................................401

Installation Procedure ..............................................................................................................402

Installation Overview ...................................................................................................................................................402

Step 1 Fax Settings .......................................................................................................................................................402

Step 2 Setting the Server Fax Feature ..................................................................................................................403

13 Encryption and Digital Signature Settings ...............................405

Encryption and Digital Signature Overview......................................................................406

Types of Certificate.......................................................................................................................................................406

Certificate Conditions ..................................................................................................................................................407

Encryption Features for Communication.............................................................................................................408

Encryption and Digital-Signature Features for Scan Files.............................................................................409

Configuration of HTTP Communications Encryption ....................................................410

Installation Overview ...................................................................................................................................................410

Step1 Configuration on the Machine....................................................................................................................410

Step2 Configuration on the Computer .................................................................................................................412

Configuration of Encryption using IPsec............................................................................413

Installation Overview ...................................................................................................................................................413

Step1 Import and Configuration of a Certificate.............................................................................................413

Step2 Configuration on the Machine (Configuration of IPsec)..................................................................414

Step3 Configuration on the Computer .................................................................................................................415

Configuration of E-mail Encryption/Digital Signature..................................................416

Installation Overview ...................................................................................................................................................416

Step1 Configuration on the Machine....................................................................................................................417

Step2 Configuration on Sender and Recipient ..................................................................................................417

Configuration of PDF/DocuWorks/XPS Signature ..........................................................420

Installation Overview ...................................................................................................................................................420

Step1 Configuration on the Machine....................................................................................................................420

Step2 Configuration on the Computer .................................................................................................................422

14 Authentication and Accounting Features .................................423

Overview of Authentication and Accounting Feature...................................................424

Types of User...................................................................................................................................................................424

User Roles and Authorization Groups....................................................................................................................424

Access Control .................................................................................................................................................................426

Types of Authentication .............................................................................................................................................426

Account Administration ..............................................................................................................................................428

Services Controlled by Authentication................................................................................432

Overview............................................................................................................................................................................432

Combination of Authentication and Account Administration types........................................................432

Authentication for Job Flow Sheets and Folders ............................................................435

Creating / Using Job Flow Sheet..............................................................................................................................435

Creating / Using Folder................................................................................................................................................437

Configuration for Authentication.........................................................................................439

Installation Overview...................................................................................................................................................439

Enabling Authentication............................................................................................................................................. 439

Changing the Default Authorization Group Settings .....................................................................................442

Creating an Authorization Group............................................................................................................................ 443

Configuration for IC Card Reader (Optional)...................................................................444

Step 1 Preparations ......................................................................................................................................................444

Step 2 Logout Method Using the Smart Card ...................................................................................................445

Step 3 Registering Smart Card Information ......................................................................................................445

Configuration for Account Administration .......................................................................446

Step 1 Selecting an Accounting Type ...................................................................................................................446

Step 2 Registering User Information ....................................................................................................................446

User Authentication Operations...........................................................................................448

Authenticating Login Users.......................................................................................................................................448

Changing Passcode.......................................................................................................................................................449

15 Problem Solving..................................................................................451

Troubleshooting..........................................................................................................................452

Machine Trouble.........................................................................................................................453

Image Quality Trouble .............................................................................................................458

Trouble during Copying............................................................................................................ 464

Unable to Copy...............................................................................................................................................................464

The Copy Result is Not What was Expected ....................................................................................................... 465

Trouble during Printing ............................................................................................................468

Unable to Print ...............................................................................................................................................................468

The Print Result is Not What was Expected........................................................................................................ 469

Trouble during Faxing...............................................................................................................471

Sending Problems..........................................................................................................................................................471

Receiving Problems.......................................................................................................................................................475

Trouble during Scanning.......................................................................................................... 481

Unable to Scan with the Machine ..........................................................................................................................481

Unable to Import Scanned Documents to the Computer ............................................................................482

Unable to Send a Scanned Document over the Network (FTP/SMB) ......................................................482

Unable to Send E-mail.................................................................................................................................................484

The Image is not What was Expected ..................................................................................................................484

Network-related Problems.......................................................................................................486

When using SMB............................................................................................................................................................486

When using TCP/IP ....................................................................................................................................................... 486

CentreWare Internet Services Problems ..............................................................................................................488

E-mail Features Problems...........................................................................................................................................489

Internet/Intranet Connection Problems ..............................................................................................................489

IPv4 and IPv6 Connection Problems.....................................................................................................................491

Media Print - Text Trouble ......................................................................................................494

Media Print - Photos Trouble.................................................................................................. 495

Error Code......................................................................................................................................496

Other Errors ......................................................................................................................................................................611

Table of Contents

Paper Jams....................................................................................................................................612

Paper Jams in Trays 1 to 4 .........................................................................................................................................613

Paper Jams in Tray 5 ....................................................................................................................................................613

Paper Jams in Top Left Cover A ...............................................................................................................................615

Paper Jams in Bottom Left Cover B (for 2-tray configuration) ...................................................................617

Paper Jams in Bottom Left Cover B (for 4-tray configuration) ...................................................................617

Paper Jams in Top Left Cover C ...............................................................................................................................618

Paper Jams in Duplex Module ..................................................................................................................................619

Paper Jams in Finisher-A1 ..........................................................................................................................................620

Paper Jams in Finisher-B1 ..........................................................................................................................................621

Document Jams...........................................................................................................................623

Document Jams..............................................................................................................................................................623

Stapler Faults ...............................................................................................................................626

Staple Jams in Staple Cartridge (For Finisher-A1)............................................................................................627

Staple Jams in Staple Cartridge (For Finisher-B1)............................................................................................628

16 Appendix ...............................................................................................631

Specifications...............................................................................................................................632

Copy Function .................................................................................................................................................................632

Print Function .................................................................................................................................................................635

Scan Function (Optional)............................................................................................................................................637

Fax Function (optional)...............................................................................................................................................639

Direct Fax Function (optional)..................................................................................................................................640

Internet Fax Function (optional).............................................................................................................................641

IP Fax (SIP) Function (optional) ..............................................................................................................................641

Duplex Automatic Document Feeder....................................................................................................................642

Duplex Function .............................................................................................................................................................642

Finisher-A1 (Optional)..................................................................................................................................................643

Finisher-B1 (Optional)..................................................................................................................................................643

Side Tray (optional) ......................................................................................................................................................645

Printable Area ..............................................................................................................................646

Standard Printable Area..............................................................................................................................................646

Extended Printable Area.............................................................................................................................................646

Internal Fonts ..............................................................................................................................648

Optional Components...............................................................................................................651

Adjust Image Transfer..............................................................................................................654

Adjusting the Transfer Output Value ....................................................................................................................654

ESC/P-K Emulation......................................................................................................................659

Emulation..........................................................................................................................................................................659

Output Feature ...............................................................................................................................................................660

ESC/P-K Emulation Print Features...........................................................................................................................660

ESC/P-K Emulation Settings.......................................................................................................................................660

Magnification Table .....................................................................................................................................................667

Paper Size and Number of Printable Characters...............................................................................................674

PDF Direct Print...........................................................................................................................677

PDF Direct Print Settings.............................................................................................................................................677

DocuWorks Direct Print............................................................................................................ 679

DocuWorks Direct Print Settings .............................................................................................................................679

PCL Emulation .............................................................................................................................681

Emulation .........................................................................................................................................................................681

Fonts ................................................................................................................................................................................... 681

Output Feature...............................................................................................................................................................682

PCL Emulation Settings...............................................................................................................................................683

HP-GL/2 Emulation.....................................................................................................................688

Emulation .........................................................................................................................................................................688

Fonts ................................................................................................................................................................................... 688

Output Feature...............................................................................................................................................................689

Factory Default Settings.............................................................................................................................................689

HP-GL/2 Emulation Settings...................................................................................................................................... 690

Hard Clip Area................................................................................................................................................................. 695

Printable Area .................................................................................................................................................................696

Auto Layout .....................................................................................................................................................................698

Notes and Restrictions.............................................................................................................. 707

Notes and Restrictions on the Use of the Machine.........................................................................................707

Notes and Restrictions on the Use of the Copy Feature ............................................................................... 711

Notes and Restrictions on the Use of the Print Feature ................................................................................711

Notes and Restrictions on the Use of the Scan Features..............................................................................714

Notes and Restrictions on the Use of the Fax Feature ..................................................................................720

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature..................................................722

Notes and Restrictions for IP Fax (SIP) ................................................................................................................727

Notes and Restrictions when Connecting with Internet Service Provider .............................................. 728

Notes and Restrictions on the Interrupt Mode .................................................................................................731

Notes and Restrictions on Folders ..........................................................................................................................732

Notes and Restrictions when Connecting to Internet or Intranet ............................................................733

Notes and Restrictions when Operating from Computers ............................................................................733

Notes and Restrictions on Job Flows .....................................................................................................................734

Notes and Restrictions on the Security Features..............................................................................................735

Notes and Restrictions on the Authentication and Accounting Features..............................................735

Notes and Restrictions for Using SMB ..................................................................................................................735

Notes and Restrictions for Using TCP/IP .............................................................................................................736

Notes and Restriction for Using Secondary Ethernet (Optional)...............................................................737

Notes and Restrictions for Using Bonjour ...........................................................................................................737

Notes and Restrictions for IPv6 Connection ......................................................................................................738

Notes and Restrictions for Print E-mail ................................................................................................................. 739

Passcode Setting for Extended Functions.........................................................................740

Available Extended Function and Passcode .......................................................................................................740

Using the Telephone .................................................................................................................743

Placing a Call ...................................................................................................................................................................743

Activity Report.............................................................................................................................746

EP System...................................................................................................................................... 749

Automated Meter Reading........................................................................................................................................749

Check or Maintenance Request of the Machine...............................................................................................749

Automated Alert Notification ..................................................................................................................................749

Timely Delivery of Consumables.............................................................................................................................749

Table of Contents

Remote Modification of the Settings ....................................................................................................................750

Software Upgrade .........................................................................................................................................................750

Index...............................................................................................................751

Before Using the Machine

Preface

Thank you for selecting DocuCentre-V C2265/C2263 (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, andtroubleshooting procedures.

The guide assumes that you are familiar with a personal computer and knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:This equipment will be inoperable when mains power fails.

When you use this machine, we recommend that you change the system administrator's user ID and passcode immediately after installing the machine.For more information on changing the user ID and passcode, refer to "System Administrator Settings" (P.313).

Types of Manuals

Before Using the Machine

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

 User Guide

The guide describes all the necessary steps for copy, print, scan, and fax.

This manual is included in the Media (Software/Product Manual).

 Administrator Guide

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide alsodescribes daily maintenance and the system settings procedures. This manual is included in the Media (Software/Product Manual).

 Quick Reference Guide

The guide describes the basic operations of the machine, as well as daily management and maintenance.

 Security Function Supplementary Guide

The guide is intended for the manager and system administrator of the organization where the machine is installed, and describes the setup procedures related to security.

This manual is included in the Media (Software/Product Manual).

 Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Media (Software/Product Manual).

 Print Driver Help

The help describes the Print features and operations.

 CentreWare Internet Services Help

The help describes how to change various settings of the machine using a web browser, and how to import scanned data to a computer from the machine.

Important

To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet. The communication fee shall be borne by you.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides.

The guides for optional components describe all the necessary steps for using the optional components and for installing the software.

Before Using the Machine

Using This Guide

Organization of This Guide

This guide consists of the following chapters.

 Before Using the Machine(P.15)

Describes the organization of this guide and conventions.

 Paper and Other Media(P.47)

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

 Maintenance(P.77)

Describes how to replace consumables and to clean the machine.

 Machine Status(P.111)

Describes how to check the faults that occurred on the machine and to print various reports/lists.

 Tools(P.137)

Describes the procedures to set up the system.

 CentreWare Internet Services Settings(P.327)

Describes how to use CentreWare Internet Services.

 Printer Environment Settings(P.335)

Describes the settings to use the Print feature on the machine.

 E-mail Environment Settings(P.349)

Describes the settings to use various services via e-mail on the machine.

 Scanner Environment Settings(P.359)

Describes the settings to use the Scan services on the machine.

 Using IP Fax (SIP)(P.381)

Describes the settings to use the IP Fax (SIP) feature on the machine.

 Using the Internet Fax Service(P.391)

Describes the settings to use the services via the Internet Fax service on the machine.

 Using the Server Fax Service(P.399)

Describes how to use the Server Fax service on the machine.

 Encryption and Digital Signature Settings(P.405)

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

Using This Guide

Before Using the Machine

 Authentication and Accounting Features(P.423)

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

 Problem Solving(P.451)

Describes troubleshooting procedures to solve the problems with the machine.

 Appendix(P.631)

Describes the specifications of the machine, optional accessories, and cautions/restrictions.

Conventions

The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

Important

Important information that you should read.

Note

Additional information on operations or features.

The following symbols are used in this guide:

Orientation of documents or paper is described in this guide as follows:

, , Long Edge Feed (LEF): Loading the document or paper in portrait orientation when

viewed from the front of the machine.

A cross-reference included in this guide.

Names of media,features, touch screen messages and input text.

[]

Folders, files, applications, button or menu names displayed on the touch screen.

Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button

Hardware buttons on the control panel.

<>key

Keys on the keyboard of the computer.

Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] >[Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder].

Path to a certain item within a procedure on a computer. For example: When you see the procedure "to search for files and folders, click [Start] > [Search] > [For Files or Folders]", this means that you need to click [Start], click [Search], and then click [For Files or Folders] to search for files and folders.

Cross-reference For example: "Refer to "Tools" > "Common Service Settings" > "Audio Tones" in the Administrator Guide." The sentence above means that it is recommended to refer to the section "Audio Tones", in "Common Service Settings" in chapter "Tools" of the Administrator Guide.

Before Using the Machine

, , Short Edge Feed (SEF): Loading the document or paper in landscape orientation

when viewed from the front of the machine.

LEF Orientation

SEF Orientation

Paper feed direction

Interface Cables

Before Using the Machine

Interface Cables

When you connect the machine directly to your computer, use the USB interface.

When you connect the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

Press the power switch to switch off the power.

Make sure that the touch screen is blank and the <Power Saver> button is not lit.

Open the front cover.

Press the main power switch to the [ ] position to switch off the main power.

Remove the rear right cover.

Connect a USB cable to the USB 2.0 interface connector.

Return the rear right cover to its original position.

Connect the other end of the USB cable to the computer.

Press the main power switch to the [ ｜ ] position to switch on the main power.

Close the front cover.

Press the power switch to switch on the power.

Restart the computer.

Reference

For more information on setting items, refer to "Printer Environment Settings" (P.335).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

1000BASE-T

Before Using the Machine

100BASE-TX

10BASE-T

Note

The machine supports IEEE802.3az (a compliance standard of wired LAN) which reduces the power consumption of the Ethernet equipments while suspending data transmission. To use this feature, both of the equipments need to support IEEE802.3az.

This section describes the installation procedures for the Ethernet interface.

Press the power switch to switch off the power.

Make sure that the touch screen is blank and the <Power Saver>button does not light up.

Open the front cover.

Press the main power switch to the [ ] position to switch off the main power.

Connect a network cable to the Ethernet interface connector.

When the Secondary Ethernet Kit (optional) is not installed

When the Secondary Ethernet Kit (optional) is installed.

Note

Prepare a network cable suitable for your network connection. When you replace the network cable, contact our Customer Support Center.

Press the main power switch to the [ ｜ ] position to switch on the main power.

Close the front cover.

Press the power switch to switch on the power.

Reference

For more information on setting items, refer to "Printer Environment Settings" (P.335).

Power Saver Mode

Before Using the Machine

Power Saver Mode

The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Power Saver has two modes: the Low Power mode and the Sleep mode.

When you do not use the machine for a specified period of time, the machine enters the Low Power mode. When it reaches the specified time in the Low Power mode, the machine then enters the Sleep mode.

Changing the Interval for Entering Power Saver Mode

You can set the time to elapse until the machine enters the Low Power mode and the Sleep mode from 1 to 240 minutes in 1 minute increments.

Note

If the preset time period is the same for the Low Power mode and the Sleep mode, the machine directly enters the Sleep mode without entering the Low Power mode first.

Note

When the machine operates normal printing, Sample Set print, or printing received fax documents while the control panel remains lit off and the machine is in the Power Saver mode, only the output device exits the Power Server mode. In this case, the machine enters the Sleep mode 15 seconds later without following this setting by factory default.

Press the <Log In/Out> button.

Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note

The default user ID is "11111".

The default passcode is "x-admin".

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Before Using the Machine

Select [Tools] on the Services Home screen.

Note

When the Services Home screen is not displayed on the touch screen, press the <Services Home> button.

Select [System Settings] > [Common Service Settings] > [Power Saver Settings].

Select [Power Saver Timers], and then select [Change Settings].

Using[ ]and[ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note

The default value for [From Last Operation to Low Power Mode] is [1] minutes.You cannot disable the Low Power mode.

Power Saver Mode

Before Using the Machine

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note

The default value for [From Last Operation to Sleep Mode] is [1] minutes. To make the machine enter the Low Power mode set a longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].

Select [Save].

Select [Close] repeatedly until the [Tools] screen is displayed.

Select [Close].

Before Using the Machine

Warmer Mode

Depending on the operating environment, temperature rise in the machine may cause condensation when the machine exits the Sleep mode. You can use the Warmer mode to prevent or reduce condensation.

We recommend that you enable this mode when the season changes.

Note

For some models, [Warmer Mode] may not be displayed depending on the setting by our service representative. For more information, contact our Customer Support Center.

During operation of the Warmer mode, the machine does not enter the Sleep mode.

Setting the Warmer Mode

Press the <Log In/Out> button.

Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and

enter the system administrator’s passcode, and select [Enter].

Note

The default user ID is "11111".

The default passcode is "x-admin".

Select [Tools] on the Services Home screen.

Note

When the Services Home screen is not displayed on the touch screen, press the <Services Home> button.

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Warmer Mode

Before Using the Machine

Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers].

Select [Warmer Mode], and then select [Change Settings].

Note

Select[ ]to display the previous screen or[ ]to display the next screen.

Select [On].

Note

If you select [Off], the machine will not enter the Warmer mode. To display a message when condensation may have occurred, select [Condensation Alert].

Using[ ]and[ ], set the start time and duration of the Warmer mode.

Start Time

Set the start time of the Warmer mode.

Duration

Set the duration of the Warmer mode between 1 to 1440 minutes in 1 minute increments.

Before Using the Machine

Auto Start

Select the check box to automatically switch the Warmer mode to [On] when condensation continued for a specific period of time.

Auto Stop

Select the check box to automatically switch the Warmer mode to [Off] after a specified period of absence of condensation has elapsed.

Note

If the power is off at the time specified in [Start Time], the machine will not enter the Warmer mode.

While the Warmer mode is enabled, the machine will not enter the Sleep mode and prevents or reduces condensation.

[Auto Start] allows you to automatically enable the Warmer mode when the machine detects condensation in future years.

Select [Save].

Select [Close] repeatedly until the Services Home screen is displayed.

Note

When you configure settings under [System Settings] or [Setup] and then press the <Services Home> button, the screen directly goes back to the Services Home screen.

Customizing the Control Panel

Before Using the Machine

Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

Note

For information on how to change the other settings of the control panel, refer to Screen/Button Settings (P.152).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated. The Services Home screen is displayed by factory default.

Press the <Log In/Out> button.

Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and

enter the system administrator’s passcode, and select [Enter].

Note

The default user ID is "11111".

The default passcode is "x-admin".

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Before Using the Machine

Select [Tools] on the Services Home screen.

Note

When the Services Home screen is not displayed on the touch screen, press the <Services Home> button.

Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

Select [Screen Default], and then select [Change Settings].

Note

Select[ ]to display the previous screen or[ ]to display the next screen.

Select a service you want to display.

Note

Select[ ]to display the previous screen or[ ]to display the next screen.

Select [Save].

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Fuji Xerox DocuCentre-V C2265, DocuCentre-V C2263 Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual