Thank you for purchasing the Fuji Xerox Document Centre C3000. This Quick Guide
will provide you with the normal operating procedures, maintenance and precautions.
For details about copying and faxing features please refer to the User Guide (Copier)
and the User Guide (Facsimile).
For details about printing and scanning features please refer to the User Guide
(Printer/Scanner).
The philosophy and objective of the training is to guide users in
taking advantage and the best possible way in utilizing the machine.
Always set the Fuji Xerox printer device as a default and gain full benefits from it :
1)Capture Attention
•Color emphasizes critical information and conveys a sense of professionalism
•Color increases reader’s attention and recall by 82%
•Color gains readership by 80%
•Color makes an impressions that is 39% more memorable
•Telephone listings printed in color can increase response by 44%
•People are 55% more likely to pick up full color piece of mail first.
2)Enhance Productivity
•Color reduces search time by as much as 80%
•Color educes errors by 80%
•Information can be located 70% faster if it is in color
•Document sorting improves by 15% when highlight color is used
•Highlight color improves search time by 39% compared to using different fonts
•Color can increase payment response by up to 30%
•People are 2.5% more likely to pay the full amount when it’s shown in color
3)Improve Communication
•Color increases comprehension by as much as 73%
•Color increases learning and retention by 78%
•Color can boost survey participation by 80%
•Reader comprehension has been found to be 14% better with highlight color than bold text
•Color increases motivation by 80%
4)Boost Sales
•Color helps sell up to 80% more
•Color can improve brand recognition by up to 80%
5)Reduce color print cost..
•Printing color on Fuji Xerox printers is cheaper than printing on inkjet printers
•Fuji Xerox printing cost for A4 and A3 is the same
Page 3
Page 4
INTRODUCTION
The main objective of compiling this Quick Guide is to serve
as an easy reference to customers. We understand customers
are tight up with daily schedules and can only learn up limited
machine feature in the training sessions. Thus, we hope this Quick
Guide will provide you with all the essential feature should you
encounter any operation problems with the machine.
Kindly contact the following number :
For General Service & Supplies
Toll Free : 1-300-88-1163
Or
To contact us kindly email to us at:
mysallcto@mys.fujixerox.com
Page 5
TABLE OF CONTENTS
Section A: Copy Features
1. 2-Sided Copy
2. IC Copy – 2 Methods
3. Reduce / Enlarge
4. Finishing
5. Edge Erase
.
6. Margin Shift.
7. Book Copying
8. Multi-Up
.
9. Booklet Creation
10. Repeat Image + Original Size
Section B : Fax Feature
Section C : Scan to FTP / SMB Feature
Section D : Scan to EMAIL
Section E : Scan to Mailbox Feature
Section F : Printing Features
Section G : Maintenance
1. Checking Billing Meter
2. Checking Consumables Status
3. Replacing Toner Cartridge
4. Replacing Waste Toner Container
5. Clearing Paper Jams
Online Service & Support Request
Online Support Assistant
Page 6
Section A: COPY
2 Sided Copy
2-Sided Copying
Steps: 1. Load document on feeder
2.Goto [Scan Options Tab]
3. Select required options:
1Æ 1Sided
Makes a copy of a 1 sided document on one side of the paper.
1Æ 2 Sided
Makes a copy of a 1 sided document on both sides of the paper.
2Æ 2 Sided
Makes a copy of a 2 sided document on both sides of the paper.
2Æ 1Sided
Makes a copy of a 2 sided document on one side of the paper.
4. Press Start
Page 7
IC Copy – 2 methods
I.) Copy IC both sides on the same page
1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Put IC onto platen glass (Top Left corner) and press Start
4. Take the printed copy and load it to Tray 5 (Bypass)
(Note: Do not change paper order)
5. Open the Cover and Flip IC to the opposite point of A4, press Start
II.) Copy IC both sides front and back page
1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Goto [Scan Options Tab] – Select 2 Sided – Change to 1Æ 2 – Press Save
4. Load the first side of your IC onto platen glass (Top Left corner) and
press Start
5. Open the Cover and Flip IC to the opposite point of A4, press Start
Page 8
Reduce/ Enlarge
(Allows to select/specify the reduction/enlargement ratio within range of 25 - 400%)
Steps:1. Load document on feeder
2. Goto [Basic Copying Tab]
3. Select Reduce / Enlarge
4. Select copy ratio
5. Select Save
6. Press Start
♦ 100%
Copies are made at the same size as the original document.
♦ Auto%
The copy ratio is automatically set based upon the document and paper sizes, and
the document is copied to fit in the selected paper.
♦ Presets % (7 Types)
Select from among 7 preset ratios.
♦ Variable %
You can enter any ratio for copying. Set the ratio within the range from 25 to 400% in 1%
increments.
Page 9
Finishing
(Allows to sort copy outputs collated or uncollated)
Steps:1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Finishing
4. Select required options
5. Select Save
6. Press Start
♦ Auto
Copies are output collated
♦ Collated/Stapling/Punching
The machine can output sheets sorted into sets that are arranged in page order.
♦ Uncollated
The machine can output the specified number of copies and sort sheets by page
Page 10
Edge Erase
(To erase shadows/unwanted marks e.g. hole punch from edges or centre of page)
Steps:1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Edge Erase
4. Change the default from Normal to Edge Erase
5. Use the arrow up or down button to set the amount of area to
be erased
6. Select Save
7. Press Start
Margin Shift
(Allows to change the position of the image on an output page)
Steps:1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Image Shift/Variable Shift
4. Select any items for image shift options
- Auto Center; Corner Shift or Variable Shift
5. Select Save twice
6. Press Save
Page 11
Bound Original
(To copy bound documents using document glass into 2 separate pages)
Steps:1. Open and place book at top left on the platen glass
2. Goto [Scan Option Tab]
3. Select Book Copying
4. Select required option
- Left Page then Right OR Right Page then Left
5. Select Save
6. Press Start
Multi-up
(To copy 2, 4 or 8 documents onto 1 sheet of paper. Document Centre will
automatically reduce/enlarge the images)
Steps: 1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Multiple-Up
4. Select 2up, 4up or 8up
5. Select required Image Order
6. Select Save
7. Press Start
Page 12
Booklet Creation
(To print the images side by side on both sides of each pages in the correct order to make
a booklet. Fold the copies in half and staple in the middle to create a finished booklet)
Steps:1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Booklet Creation
4. Select Left Bind/ Top Bind or Right Bind
5. Select Save
6. Goto [Basic Copying Tab]
7. Select paper tray that contains of Landscape paper
9. Press Start
Repeat Image + Original Size
(Print original image repeatedly on one sheet of paper)
Steps:1. Load document on platen glass
2. Goto [Output Format Tab]
3. Select Repeat Image
4. Select Auto Repeat
5. Select Save
6. Goto [Scan Options Tab]
7. Select Originals Size
8. Set document size using left-right for value “X” and top-bottom
for value “Y”
9. Select Save
10. Press Start
Page 13
Section B: FAX
Keypad Dialing
(Direct Dialing using numeric Keypads)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number using numeric keypad
3. Press Start
One Touch Dialing
(Using Speed Dial Number for pre-programmed fax number)
Steps: 1. Load document(s) onto the Document Feeder
2. Select Speed Dial number using One Touch Keypad
3. Press Start
Dial Directory
(Search by pre-programmed Recipient’s Name from the Address book)
Steps: 1. Load document(s) onto the Document Feeder
2. Select Dial Directory
3. Select Recipient’s Name
4. Press Start
Page 14
Broadcast Send
(Transmitting fax to multiple destinations)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter Fax number using:
- Numeric keypad
- One Touch Dial Button
- Speed dial
3. Select Next Recipient to add new recipients.
4. Repeat steps 2 - 3 until all numbers are entered.
5. Press Start
Note: Max number of recipients specified at one time is as follow:
- using numeric keypad : 200 locations
- using address number : 500 locations
- using numeric keypad + addres s number : 699 locations.
Programming Fax Address Book (Speed Dial)
Steps: 1. Select All Services Screen
2. Select Setup Menu - Select Address Book
3. Select an Address Number (e.g 001, or 002..[not in use] )
4. Press [Create / Delete]
5. Select Address Type – Press [Change Settings]
6. Select Fax option - Press Save
7. Select item Fax Number - Press [Change Settings]
8. Enter Fax Number - Press Save
9. Select item Recipient Name - Press [Change Settings]
10. Key in Recipient Name - Press Save
11. Select item Index - Press [Change Settings]
12. Enter a single alphanumeric character - Press Save
13. Press Save to save current entry
14. Repeat Step 3 to Step 13 to add new numbers -orPress Close to Exit Setup Address Book
Page 15
Programming Group Send
(Max 50 Groups containing 20 addresses can be registered)
Steps: 1. Select All Services Screen
2. Select Setup Menu - Select Group Send
3. Select a Group Number (e.g. #01; #02..)
4. Press [Create/Delete]
5. Use numeric keypad to enter the 3-digit Address
number (e.g 001) and Press [Add]
6. Repeat Steps to continue registering fax number into the
group
7. Press Save to Exit Setup Group Send Menu
Transmission Report
(To activate transmission report option in order to print a deliver ed/undelivered report
after transmission)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. Go to Send Option Tab - Select Transmission Report
4. Select On and press Save
5. Press Start
* A transmission report is automatically printed when the transmission completes.
Page 16
2-sided Originals
(transmitting both sides of documents automatically)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. On the Basic Features Tab - Select 2-sided Originals
4. Select the required option (H to H / H to T)
5. Press Save
6. Press Start
On-Hook Dialing
(Use this feature when using Manual Send or for troubleshooting line)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. On the On-Hook/Others Tab
4. Select On-Hook (Manual Send/Receive) button
5. Enter Fax Number and wait for connection.
6. Press Start button once connected to transmit fax..
7. Press Exit (Line Cut) button to hang up
How to Cancel A Fax Job
Steps: 1. On the Control Panel of the machine
2. Press [Job Status] Button
3. Select the fax job to be cancel
4. Press Stop button on the touch screen
5. Press Exit
Page 17
Section C: SCAN TO PC (FTP/SMB)
Scan to PC (FTP/SMB) – From Address Book
Steps:1. Press All Services button
2. Select Scan to FTP/SMB
3. Select Address Book
4. Select Recipient Name
5. Select Save
6. Under [Basic Scanning Tab], select File Format
7. Goto [Output Format Tab]
8. Select File Name (example: PDF)
9. Key in File Name
10. Select Save
11. Press Start
Page 18
Section D: SCAN TO EMAIL
Email
Steps:1. Press All Services button
2. Select Email icon
3. Select Address
4. Select Keyboard if no email address is programmed
5. Close
6. Press Start
Programme Address Book ( for Email )
Steps: 1. Select Setup Menu from the All Services menu
2. Select Address Book
3. Select Create/Delete
4. Select an empty address number (Not In Use) and select
5. Create/Delete
6. Select Address Type
7. Change Settings
8. Select Email – Press Save
9. Select Address – Change Settings
10. Enter Email address – Press Save
11. Select Recipient Name – Enter Recipient Name
12. Press Save
13. Close all screens
Page 19
Section E: SCAN TO MAILBOX
Scan to Mailbox
(This feature scan and save document(s) on the machine mailbox an import/retrieve
scanned documents using specific program.)
Steps:1. Press All Services button
2. Select Scan to Mailbox
3. Select your own Mailbox Number
4. Goto [Scan Options Tab] to change optional settings:
- Select 2 sided originals (Head to Head)
- Select Scan Size
- Select Reduce/Enlarge
5. Goto [Output Format Tab]
6. Select Document Name
7. Key in Document Name
8. Select Save
9. Press Start
Retrieving / Importing Scanned Documents
Steps:1. Go to START > PROGRAMS > FUJI XEROX > UTILITY >
MAILBOX VIEWER2
2. Identify the scanner (by printer name) and press Select
Scanner button
3. Enter your Mailbox Number into the text box (e.g. 1)
4. Enter your 4-digit password (if any)
5. Click on Open Mailbox button
6. Click ‘Import’ to import the scanned file
7. Select Close button once completed file transfer
8. By default the Scanned documents are stored in
My Documents folder, Fuji Xerox, Network Scan
Page 20
Section F: PRINTING
Printing Job Types
Main Features
1.Normal Print
To print documents from your PC as a normal print job
2.Secure Print
Allows you to set user ID and password for the document on your
PC. When send for printing, it temporary stores the documents on
the machine and only prints out when you select your user ID and
password on the physical machine
3.Sample Print
Before printing multiple sets of a document, you may print one
sample set for trial before proceeding the next sets
4.Delay Print
Allows you to print your documents at a specific time
Page 21
Normal Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under Job Type, Select Normal Print
4. Select OK
Page 22
Secure Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under Job Type, Select Secure Print
4. Under Secure Print Message Box, key in:-
-User ID
- Password
- Document Name
Secure Print (Document Retrieval)
Steps:1. Select Job Status Button (at the machine)
2. Click Stored Documents
3. Select User ID
4. Select Document List
5. Key-in Password and Confirm
6. Select Job and Print
Page 23
2-sided Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under 2 Sided Print, Select Flip on Long Edge or Short Edge
4. Select OK
Note: Flip on Long Edge is known as Head to Head
Flip on Short Edge is known as Head to Toe
Page 24
Multi-Up
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Multiple-Up (1Up to 32 Up)
5. Select OK
Page 25
Booklet Printing
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Booklet/ Poster/ Mix Document/ Rotation
5. Select Booklet Creation Option Button
6. Select OK to the pop-up message box
7. Select OK
Page 26
PC Faxing
1. On your document, Select File Menu - Select Print
2. Select printer Document Centre 236/286 - Select printing Properties
3. On the Jobs Type list – Select FAX
4. Click OK on all open windows
5. The Fax Recipient dialog box appear.
6. Enter Recipient Name and Fax
Number into the respective field
7. Press “To->” button.
9. Repeat step 8 & step 9 to add
more recipients
10. Press OK
11. On the Fax Job Confirmation
box, check Delayed Send (if
necessary) or Click OK to
proceed.
Page 27
Watermarks
1. Go to File Menu of your document - Select Print
2. Select Document Centre 236 or 286
3. Select Printing Properties
4. Select Watermarks/Forms tab
5. Select Required Watermark (e.g Confidential / Copy Prohibited)
Or Click New Text to enter user defined text as required.
6. Click OK on all open windows
Page 28
Section G: Maintenance
Check Meter Reading
1.Press machine Status Button
2.Select Billing Meter / Print Report tab
3.Select Billing Meter
Meter 1 :Number of full color copies + Number of full color prints
Meter 2 :Number of B/W copies + Number of B/W prints
Meter 3 :Number of large-size
Meter 4 :Meter 1 + Meter 2
Page 29
Check Consumables
You can check the status of consumables in the
[Consumables] screen. The status of consumables is
shown as "Ready", "Replace Soon", or "Replace Now".
For toner, the amount is shown in percentage (0 to
100%).
Steps: 1. Press <Machine Status> button on the control panel
2. Select SuppliesTab
3. Press Close button once done
Consumables Status Reminder!
REPLACE SOON
to Order New Cartridges
REPLACE NOW
To Replace Immediately and Place New Order for Standby.
Page 30
REPLACING TONER CARTRIDGES
1Make sure the machine has
stopped before opening the
front cover.
2Turn the toner cartridge of the color
indicated in the message
anticlockwise to the unlocked position
3Remove the toner cartridge by gently
pulling it towards you.
4Prepare a new toner cartridge of the
same color as the cartridge that you
removed and gently tilt the cartridge 3
or 4 times up, down, left and right as
shown in the figure on the right
5Insert the toner cartridge as far as
possible with the arrow ( ↑ ) on the
cartridge facing upwards.
6Turn the toner cartridge clockwise to
the locked position.
7Close the front cover.
30
Page 31
REPLACING DRUM CARTRIDGES
1Make sure the machine has
stopped before opening the
front cover.
2Lift up the stopper on the left side of
the front of the machine while pressing
the bottom of the stopper upwards
3Pull down the handle
4Grip the handle of the drum cartridge
(A1, A2, A3, or A4) indicated in the
message and gently pull out the
cartridge
5Pull out the drum cartridge while
holding its underside as shown in the
figure on the right
6Remove the new drum cartridge from
its box, then place the used drum
cartridge into the supplied
polyethylene bag and place it in the
box
31
Page 32
REPLACING DRUM CARTRIDGES
7Place the new drum cartridge (with
protective cover) on the handle, and
insert the end of the drum cartridge
into the machine
8Peel of the seal from the top of the
drum cartridge while the end of the
cartridge is inserted in the machine
9Firmly hold the drum cartridge while
pressing down on the front part of the
protective cover and use the orange
tab at the top to slide the cartridge
forward
32
Page 33
How to clear Document Jams
On Document Feeder
Pull up the handle at the front of the left
cover on the document feeder, and open
the left cover until it comes to a stop.
If there are instructions to turn the wheel,
turn the green wheel to eject the
document upward.
How to clear Paper Jams
Top Left Cover
1Gently open the top left cover while
lifting up the release lever
2If the edge of the jam paper can be
reached at the output tray, pull out the
jammed paper in the direction of the
feed-out area.
3If paper is jammed inside the fuser, lift
up the green lever and remove the
jammed paper
Note: Press the center section on the
top left cover to gently close the cover.
Page 34
How to clear Paper Jams
Middle Left Cover
Gently open the left center cover while
pulling the release lever then remove the
jammed paper
Lower Left Cover
Gently open the lower left cover and
remove the jammed paper
Tray 5 (Bypass Tray)
Inspect the inside part (paper feed
entrance) of Tray 5 and remove any
jammed paper.
Note: Press the center section on the top
left cover to gently close the cover.
Tray 1 – 4
Pull out the tray where the paper
jammed occurred and remove the
jammed paper.
Page 35
1
Log onto
www.fujixerox.com.my
& Select Online Support Assistant
Select product
2
3
5
Type a problem & search
Feedback from you !
Select Contact Xerox Support
if
you can’t find a solution- you
You’ve got the solution !
4
can report your problem online
Page 36
Online Service & Support Request
1
2
Log onto
www.fujixerox.com.my
& Select Service & Support
Request
Input the machine’s info
Another service to bring us closer to you
Another service to bring us closer to you
Upon receiving your request by
FXM Call Center, the request
will be logged into our system
and you will be notified through
e-mail with a report number.
Benefits :
1.No phone call is
require
Submit your request-
3
You’ve done it !!
2.No more
waiting/holding on
the phone line
3.Your call will be
logged into our
service system on
time
Fuji Xerox Asia Pacific Pte. Ltd.
Call Center Manager
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