Online Support Assistant: www.fujixerox.com.my/support
Website : http://www.fujixerox.com.my
PRINTED BY FUJI XEROX OFFICE COLOR PRODUCT
Version 1.0 Updated Nov 2006
Page 2
INTRODUCTION
The main objective of compiling this Quick Guide is to serve
as an easy reference to customers. We understand customers
are tight up with daily schedules and can only learn up limited
machine feature in the training sessions. Thus, we hope this Quick
Guide will provide you with all the essential feature should you
encounter any operation problems with the machine.
Kindly contact the following number :
For General Service & Supplies
Toll Free : 1-300-88-1163
Or
To contact us kindly email to us at:
mysallcto@mys.fujixerox.com
Page 3
Thank you for purchasing the Fuji Xerox Document Centre C6550 / 5540. This Quick
Guide will provide you with the normal operating procedures, maintenance and
precautions.
For details about copying features please refer to the User Guide (Copier).
For details about printing and scanning features please refer to the User Guide
(Printer/Scanner).
The philosophy and objective of the training is to guide users in
taking advantage and the best possible way in utilizing the machine.
Always set the Fuji Xerox printer device as a default and gain full benefits from it :
1)Capture Attention
•Color emphasizes critical information and conveys a sense of professionalism
•Color increases reader’s attention and recall by 82%
•Color gains readership by 80%
•Color makes an impressions that is 39% more memorable
•Telephone listings printed in color can increase response by 44%
•People are 55% more likely to pick up full color piece of mail first.
2)Enhance Productivity
•Color reduces search time by as much as 80%
•Color educes errors by 80%
•Information can be located 70% faster if it is in color
•Document sorting improves by 15% when highlight color is used
•Highlight color improves search time by 39% compared to using different fonts
•Color can increase payment response by up to 30%
•People are 2.5% more likely to pay the full amount when it’s shown in color
3)Improve Communication
•Color increases comprehension by as much as 73%
•Color increases learning and retention by 78%
•Color can boost survey participation by 80%
•Reader comprehension has been found to be 14% better with highlight color than bold text
•Color increases motivation by 80%
4)Boost Sales
•Color helps sell up to 80% more
•Color can improve brand recognition by up to 80%
5)Reduce color print cost..
•Printing color on Fuji Xerox printers is cheaper than printing on inkjet printers
•Fuji Xerox printing cost for A4 and A3 is the same
Page 4
Page 5
TABLE OF CONTENTS
Section A: Copy Features
1. 2-Sided Copy
2. IC Copy – 2 Methods
3. Reduce / Enlarge
4. Finishing
5. Edge Erase
6. Margin Shift
.
7. Book Copying
8. Multi-Up
.
9. Booklet Creation
10. Repeat Image + Original Size
Section B : Scan to FTP / SMB Feature
Section C : Scan to Mailbox Feature
Section D : Printing Features
Section E : Maintenance
1. Checking Billing Meter
2. Checking Consumables Status
3. Replacing Toner Cartridge
4. Replacing Waste Toner Container
5. Clearing Paper Jams
Online Service & Support Request
Online Support Assistant
Page 6
Section A: COPY
2-Sided Copying
Steps: 1. Load document on feeder
2.Goto [Scan Options Tab]
3. Select required options:
1Æ 1Sided
Makes a copy of a 1 sided document on one side of the paper.
1Æ 2 Sided
Makes a copy of a 1 sided document on both sides of the paper.
2Æ 2 Sided
Makes a copy of a 2 sided document on both sides of the paper.
2Æ 1Sided
Makes a copy of a 2 sided document on one side of the paper.
4. Press Start
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IC Copy – 2 methods
I.) Copy IC both sides on the same page
1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Put IC onto platen glass (Top Left corner) and press Start
4. Take the printed copy and load it to Tray 5 (Bypass)
(Note: Do not change paper order)
5. Open the Cover and Flip IC to the opposite point of A4, press Start
II.) Copy IC both sides front and back page
1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Goto [Scan Options Tab] – Select 2 Sided – Change to 1Æ 2 – Press Save
4. Load the first side of your IC onto platen glass (Top Left corner) and
press Start
5. Open the Cover and Flip IC to the opposite point of A4, press Start
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Reduce/ Enlarge
(Allows to select/specify the reduction/enlargement ratio within range of 25 - 400%)
Steps:1. Load document on feeder
2. Goto [Basic Copying Tab]
3. Select Reduce / Enlarge
4. Select copy ratio
5. Select Save
6. Press Start
¨ 100%
Copies are made at the same size as the original document.
¨ Auto%
The copy ratio is automatically set based upon the document and paper
sizes, and the document is copied to fit in the selected paper.
¨ Presets % (7 Types)
Select from among 7 preset ratios.
¨ Variable %
You can enter any ratio for copying. Set the ratio within the range from 25
to 400% in 1% increments.
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Finishing
(Allows to sort copy outputs collated or uncollated)
Steps:1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Finishing
4. Select required options
5. Select Save
6. Press Start
♦ Auto
Copies are output collated
♦ Collated/Stapling/Punching
The machine can output sheets sorted into sets that are arranged in page order.
♦ Uncollated
The machine can output the specified number of copies and sort sheets by page
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Edge Erase
(To erase shadows/unwanted marks e.g. hole punch from edges or centre of page)
Steps:1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Edge Erase
4. Change the default from Normal to Edge Erase
5. Use the arrow up or down button to set the amount of area to
be erased
6. Select Save
7. Press Start
Image Shift
(Allows to change the position of the image on an output page)
Steps:1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Image Shift/Variable Shift
4. Select any items for image shift options
- Auto Center; Corner Shift or Variable Shift
5. Select Save twice
6. Press Save
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Book Copying
(To copy bound documents using document glass into 2 separate pages)
Steps:1. Open and place book at top left on the platen glass
2. Goto [Scan Option Tab]
3. Select Book Copying
4. Select required option
- Left Page then Right OR Right Page then Left
5. Select Save
6. Press Start
Multi-up
(To copy 2, 4 or 8 documents onto 1 sheet of paper. Document Centre will
automatically reduce/enlarge the images)
Steps: 1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Multiple-Up
4. Select 2up, 4up or 8up
5. Select required Image Order
6. Select Save
7. Press Start
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Booklet Creation
(To print the images side by side on both sides of each pages in the correct order to make
a booklet. Fold the copies in half and staple in the middle to create a finished booklet)
Steps:1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Booklet Creation
4. Select Left Bind/ Top Bind or Right Bind
5. Select Save
6. Goto [Basic Copying Tab]
7. Select paper tray that contains of Landscape paper
9. Press Start
Repeat Image + Original Size
(Print original image repeatedly on one sheet of paper)
Steps:1. Load document on platen glass
2. Goto [Output Format Tab]
3. Select Repeat Image
4. Select Auto Repeat
5. Select Save
6. Goto [Scan Options Tab]
7. Select Originals Size
8. Set document size using left-right for value “X” and top-bottom
for value “Y”
9. Select Save
10. Press Start
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Section B: SCAN TO PC (FTP/SMB)
Scan to PC (FTP/SMB) – From Address Book
Steps:1. Press All Services button
2. Select Scan to FTP/SMB
3. Select Address Book
4. Select Recipient Name
5. Select Save
6. Under [Basic Scanning Tab], select File Format
7. Goto [Output Format Tab]
8. Select File Name (example: PDF)
9. Key in File Name
10. Select Save
11. Press Start
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Section C: SCAN TO MAILBOX
Scan to Mailbox
(This feature scan and save document(s) on the machine mailbox an import/retrieve
scanned documents using specific program.)
Steps:1. Press All Services button
2. Select Scan to Mailbox
3. Select your own Mailbox Number
4. Goto [Scan Options Tab] to change optional settings:
- Select 2 sided originals (Head to Head)
- Select Scan Size
- Select Reduce/Enlarge
5. Goto [Output Format Tab]
6. Select Document Name
7. Key in Document Name
8. Select Save
9. Press Start
Retrieving / Importing Scanned Documents
Steps:1. Go to START > PROGRAMS > FUJI XEROX > UTILITY >
MAILBOX VIEWER2
2. Identify the scanner (by printer name) and press Select
Scanner button
3. Enter your Mailbox Number into the text box (e.g. 1)
4. Enter your 4-digit password (if any)
5. Click on Open Mailbox button
6. Click ‘Import’ to import the scanned file
7. Select Close button once completed file transfer
8. By default the Scanned documents are stored in
My Documents folder, Fuji Xerox, Network Scan
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Section D: PRINTING
Printing Job Types
Main Features
1.Normal Print
To print documents from your PC as a normal print job
2.Secure Print
Allows you to set user ID and password for the document on your
PC. When send for printing, it temporary stores the documents on
the machine and only prints out when you select your user ID and
password on the physical machine
3.Sample Print
Before printing multiple sets of a document, you may print one
sample set for trial before proceeding the next sets
4.Save to Mailbox
Allows you to store your documents in your own mailbox before
printing out
5.Delay Print
Allows you to print your documents at a specific time
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Normal Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under Job Type, Select Normal Print
4. Select OK
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Secure Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under Job Type, Select Secure Print
4. Under Secure Print Message Box, key in:-
-User ID
- Password
- Document Name
Secure Print (Document Retrieval)
Steps:1. Select Job Status Button (at the machine)
2. Click Stored Documents
3. Select User ID
4. Select Document List
5. Key-in Password and Confirm
6. Select Job and Print
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2-sided Print
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Under 2 Sided Print, Select Flip on Long Edge or Short Edge
4. Select OK
Note: Flip on Long Edge is known as Head to Head
Flip on Short Edge is known as Head to Toe
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Multi-Up
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Multiple-Up (1Up to 32 Up)
5. Select OK
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Booklet Printing
Steps :1. Go to File, Select Print
2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Booklet/ Poster/ Mix Document/ Rotation
5. Select Booklet Creation Option Button
6. Select OK to the pop-up message box
7. Select OK
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Section E: Maintenance
Checking Billing Meter
Steps: 1. Press <Machine Status> button on the control panel.
2. Select Billing Meter/Print Report tab.
3. Select Billing Meter.
4. Press Close button once done
Notes:
Serial Number – Displays the serial number of the machine
Meter 1 - Number of full color copies + Number of full color prints
Meter 2 - Number of B/W copies + Number of B/W prints
Meter 3 - Number of large-size full color prints
Meter 4 - Meter 1 + Meter 2
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Checking Consumables
You can check the status of consumables in the [Consumables]
screen. The status of consumables is shown as "Ready",
"Replace Soon", or "Replace Now". For toner, the amount is
shown in percentage (0 to 100%).
Steps: 1. Press <Machine Status> button on the control panel.
2. Select Consumables Tab.
3. Press Close button once done
*Consumables Status Reminder:
REPLACE SOON: To Order New Cartridges
REPLACE NOW: To Replace Immediately and
Place New Order for Standby.
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How to Replace Toner Cartridge
1. Open the toner cover.
2. Hold the lower part of the toner cartridge of
the color indicated in the message and gently
pull it out
3. Remove the toner cartridge by holding the
handle on the top of the cartridge while gently
pulling it out.
4. Take out the new toner cartridge of the same
color as the old one from its box, and gently
tilt the cartridge up and down, and then left
and right several times.
5. Insert the toner cartridge in gently until it
comes to a stop.
6. Close the toner cover.
Page 24
How to Replace Waste Toner Container
1. Make sure that the machine has stopped
before opening the front cover.
2. Open the waste toner container cover.
3. Grip the handle of the waste toner container
and pull out about half of it.
4. Hold the center part on the top of the
container, and then remove it.
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5. Hold the used waste toner container firmly
with both hands and put it into the provided
plastic bag.
6. Hold the center part on the top of a new
container and insert it until it comes to a stop.
7. Close the waste toner container cover.
8. Close the front cover.
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How to Clear Paper Jam
From Document Feeder (Cover)
1. Grip the handle of the top cover of the
document feeder, and open the top cover
until it comes to a stop.
2. Open the left cover until it comes to a stop.
3. If the document is not caught in the entry
of the document feeder, pull out the
document.
4. If there are instructions to open the inner
cover, lift up the lever with the green label
on it, and open the inner cover. Then
remove the jammed paper.
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How to Clear Paper Jam
From Document Feeder (Cover)
5. When the inside of the left cover is indicated,
remove the jammed document.
6. Close the top cover of the inner cover until you hear it click into place.
7. Close the left cover of the document feeder until you hear it click into
place.
8. Gently return the document feeder tray.
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How to Clear Paper Jam
From Document Feeder (Cover – For 2 Sided)
1. Open the document cover.
2. Open the belt of the document cover while
gripping the lever, and remove the jammed
document.
3. Gently return the belt to the original position.
4. Return the document cover to the original position.
Page 29
How to Clear Paper Jam
From Tray 1 and 2
1. Pull out the tray where the paper jam
occurred.
2. Remove the jammed paper.
3. Push the tray in gently until it comes to
a stop.
From Tray 3
1. Pull out the Tray 3.
2. Remove the jammed paper.
3. Push the tray in gently until it comes to
a stop.
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How to Clear Paper Jam
From Tray 4
1. Pull out the Tray 4.
2. Remove the jammed paper.
3. If paper is jammed in the paper feed section,
open the inner cover and remove the paper.
4. Push the tray in gently until it comes to
a stop.
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How to Clear Paper Jam
From Tray 5
1. Open the Tray 5 (bypass) top cover
to remove the jammed paper.
2. Remove all paper loaded in theTray 5
(bypass).
3. Close the top cover.
4. Fan the paper you removed making sure that all four corners are neatly
aligned.
5. Insert the paper into the tray with the printing
side facing up until its leading edge lightly
comes up against the paper feed entrance.
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How to Clear Paper Jam
From Transfer Module
1. Make sure that the machine has stopped
before opening the front cover.
2. Turn the green lever 2 at the center of the
transfer module to the right until it is in the
horizontal position and then pull the transfer
module out to the end.
3. Remove the visible jammed paper.
4. Move lever 2a to the right and remove the
jammed paper.
Page 33
5. Return the lever 2a and 2b to the original
position.
6. Insert the transfer module completely and
turn the green lever 2 to the left.
7. Close the front cover.
From Bottom Left Cover
1. Open the bottom left cover while gripping
the release lever.
2. Remove the upper jammed paper.
3. Remove the lower jammed paper.
4. Close the bottom left cover.
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How to Clear Paper Jam
From Bottom Right Cover
1. If the finisher is installed, open the front
cover of the finisher and then pull down
the lever 1a.
2. Open the bottom right cover while pressing
the downward arrow button.
3. Remove the upper jammed paper.
4. Remove the lower jammed paper.
5. Check the lower parts of the machine. If
there is jammed paper, remove it.
6. Close the bottom right cover.
7. If the finisher is installed, return the lever 1a to the original position and then
close the front cover of the finisher.
Page 35
How to Clear Paper Jam
From Output Tray
1. Remove jammed paper from the output tray.
Page 36
1
Log onto
www.fujixerox.com.my
& Select Online Support Assistant
Select product
2
3
5
Type a problem & search
Feedback from you !
Select Contact Xerox Support
if you can’t find a solution- you
can report your problem online
You’ve got the solution !
4
Page 37
Online Service & Support Request
1
2
Log onto
www.fujixerox.com.my
& Select Service & Support
Request
Input the machine’s info
Another service to bring us closer to you
Another service to bring us closer to you
Upon receiving your request by
FXM Call Center, the request
will be logged into our system
and you will be notified through
e-mail with a report number.
Benefits :
1.No phone call is
require
Submit your request-
3
You’ve done it !!
2.No more
waiting/holding on
the phone line
3.Your call will be
logged into our
service system on
time
Fuji Xerox Asia Pacific Pte. Ltd.
Call Center Manager
Page 38
SAFETY NOTE
ITEMDODON’T
1.Sharing of Supply socketOne socket for one plugDo not share socket with
heavy load unit. Do not use
cable extension/multiple
socket extension.
2.Power cord lengthProper length to allow
certain loosening
3.Power cord routingAvoid obstruction. Keep away
4.Power cord surface
condition
5.Ground/EarthingDo not use 2-pin plug type
6.Condition of Plug/socketDiscard if found cracked/
Do not allow cable pull to
tension
from combustable/water/
twisting around table& chair
Discard if surface found
stripped
/exposed/cracked/burnt
without grounding wire
discolored/deterioration/defor
med
7.Plug/socket contactEnsure plug & socket are
tightly connected.
Page 39
No 10 Jalan Bersatu 13/4, 46200 Petaling Jaya, Selangor
Fuji Xerox Asia Pacific Pte Ltd
Malaysia Operations
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