Fuji Xerox 8560MFP, 8860MFP User Guide

User Guide

Guide d’utilisation

Phaser® 8560MFP/8860MFP

multifunction printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

Betjeningsvejledning

Ɋɭɤɨɜɨɞɫɬɜɨɩɨɥɶɡɨɜɚɬɟɥɹ

ǼȖȤİȚȡȓįȚȠȤȡȒıĲȘ

www.xerox.com/support

Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

, CentreDirect®, CentreWare®, FinePoint™, Phaser®, PhaserSMART®, PrintingScout®, and Walk-Up® are trademarks

of Xerox Corporation in the United States and/or other countries.

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, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

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and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

IBM

Microsoft

, Vista™, Windows®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other

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, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks

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is a trademark of SWOP, Inc.

SWOP

is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

UNIX

NERGY STAR

As an E E

NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.

partner, Xerox Corporation has determined that this product with an S configuration meets the

PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

accurate color. PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

Contents

1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Printer and Scan Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Phaser® 8560MFP/8860MFP Multifunction Printer

Contents

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Macintosh OS X, Version 10.3 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Duplex Automatic Document Feeder Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55

Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59

Phaser® 8560MFP/8860MFP Multifunction Printer

Contents

4Copying

Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Copying Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Image Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Image Placement Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Output Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Advanced Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Managing Copy Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Setting the Print Job Interrupt Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Using a Color Copy Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

5Scanning

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Installing the Scan Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Basic Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Scanning Originals at the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Using Walk-Up Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Retrieving Scanned Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Using CentreWare IS to Retrieve Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Using the Xerox Scan Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Importing Images into an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Scanning Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Setting the Scan Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Automatically Suppressing Background Variations . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Setting the Color Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Setting 1-Sided or 2-Sided Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Setting the Document Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Setting the Original Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Managing Scan Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Creating a Template with the Thumbnail Image Option . . . . . . . . . . . . . . . . . . . . . 5-21

Creating a Template to Scan Images Directly to a Folder . . . . . . . . . . . . . . . . . . . . 5-22

Deleting Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Managing Folder and Email Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

Creating or Editing Email Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

Deleting Email Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

Creating or Editing Folder Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

Deleting Folder Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

Phaser® 8560MFP/8860MFP Multifunction Printer

iii

Contents

Managing Files and Scanning Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

Deleting Image Files from the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

Deleting Image Files from the Xerox Scan Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Adding a Password for Scanning to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Creating a Private Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30

Controlling Scanning Policies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30

Calibrating the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

Starting the Calibration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

Calibrating the Scanner at the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32

Calibrating the Scanner at the Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33

6Faxing

Basic Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Sending a Fax from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Sending a Fax from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Adding Individual and Group Speed Dial Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Adding an Individual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Adding a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Editing or Deleting an Individual Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Editing or Deleting a Group Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Faxing Multiple Recipients Using Send List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Setting Up a Send List of Fax Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Viewing or Editing the Send List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Selecting Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Setting the Fax Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Setting the Fax Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Selecting the Original Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Selecting Auto Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Selecting the Starting Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

Delay Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

Managing Fax Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Printing a Transmission Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Enabling or Disabling Secure Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Printing or Clearing Secure Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Clear Pending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

Enabling or Disabling Junk Fax Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21

Printing Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

Inserting Pauses in Fax Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

Changing Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24

Solving Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25

Configuring the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25

Printing the Protocol Monitoring Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25

Resetting Fax Options to the Factory Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26

Phaser® 8560MFP/8860MFP Multifunction Printer

Contents

7 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Smudges or Smears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Colors Are Wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

8 Maintenance

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Cleaning the Document Glass and Document Feeder . . . . . . . . . . . . . . . . . . . . . . . 8-18

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-27

9 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Jam at Exit Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Jam at Exit Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Jam at Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

Jam at Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Jam at the Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23

Phaser® 8560MFP/8860MFP Multifunction Printer

Contents

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27

Fax and Scan Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28

Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29

A User Safety

B Copy Regulations

C Fax Regulations

Index

Phaser® 8560MFP/8860MFP Multifunction Printer

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-6

■ Control Panel on page 1-10

■ More Information on page 1-16

Phaser® 8560MFP/8860MFP Multifunction Printer

1-1

Parts of the Printer

This section includes:

■ Front View on page 1-3

■ Side View on page 1-4

■ Back View on page 1-4

■ Open View on page 1-5

Parts of the Printer

Phaser® 8560MFP/8860MFP Multifunction Printer

1-2

Front View

Phaser 8560MFP/D Printer and

Phaser 8860MFP Printer Phaser 8560MFP/N Printer

Parts of the Printer

1. Tray 4 (optional)

2. Tray 3 (optional)

3. Tra y 2

4. Tra y 1

5. Output tray

6. Exit cover

7. Control panel

8. Document feeder

9. Duplex automatic document feeder

10. Interface cover

11. Side door

12. Front cover release

8860mfp-001

8860mfp-134

1. Document cover

Phaser® 8560MFP/8860MFP Multifunction Printer

1-3

Side View

Parts of the Printer

1. Maintenance kit

5 6

7 8 9

8860mfp-002

2. Waste tray

3. Power cord connection

4. Power switch

5. Scanner cable connection

6. USB connection

7. RJ-11 fax modem connection

8. Configuration card

9. Ethernet 10/100 Base-Tx connection

Back View

1. Hard drive

2. RAM slots

3. Stabilizer

8860mfp-003

8860mfp-135

1. Flash memory

Phaser® 8560MFP/8860MFP Multifunction Printer

1-4

Open View

Parts of the Printer

1. Long paper extension

2. Short paper stop

3. Exit cover

4. Ink cover

5. Scanhead transportation lock

8860mfp-004

Phaser® 8560MFP/8860MFP Multifunction Printer

1-5

Printer Configurations

This section includes:

■ Standard Features on page 1-6

■ Available Configurations on page 1-7

■ Options on page 1-9

■ Upgrade on page 1-9

■ Accessory on page 1-9

■ Printer and Scan Drivers on page 1-9

Standard Features

Your Phaser 8560MFP/8860MFP Multifunction Printer offers many standard features to meet your office needs.

■ Maximum print speed (pages per minute) based on letter-size plain paper:

Phaser 8560MFP Printer Phaser 8860MFP Printer

PostScript Print-Quality Modes

■ Fast Color: 30 ppm

■ Standard: 24 ppm

■ Enhanced: 16 ppm

■ High-Resolution/Photo: 10 ppm

PCL Print-Quality Modes

■ 600 x 300 dpi: 16 ppm

■ 600 x 600 dpi: 8 ppm

■ First-page-out speed (pages per minute): 6 seconds for color prints, 12 seconds for color

PostScript Print-Quality Modes

■ Fast Color: 30 ppm

■ Standard: 24 ppm

■ Enhanced: 16 ppm

■ High-Resolution/Photo: 10 ppm

PCL Print-Quality Modes

■ 600 x 300 dpi: 16 ppm

■ 600 x 600 dpi: 8 ppm

copies

■ Copy, print, scan, fax capabilities

■ Fonts: PostScript and PCL

■ Trays: Tray 1 and Tray 2

■ Connection: USB, Ethernet 10/100 Base-Tx

See also:

Copying on page 4-1 Scanning on page 5-1 Faxing on page 6-1

Phaser® 8560MFP/8860MFP Multifunction Printer

1-6

Printer Configurations

Available Configurations

Phaser 8560MFP Printer

Standard System Configurations

8560MFP/N 8560MFP/D 8560MFP/T 8560MFP/X

Memory 512 MB 512 MB 512 MB 1 GB (2x512)

Hard Drive Yes Yes Yes Yes

Flash Memory No No No No

Automatic 2-Sided Printing No Yes Yes Yes

Duplex Automatic Document Feeder

525-Sheet Feeder (Tray 3) Optional* Optional* Yes Yes

525-Sheet Feeder (Tray 4) Optional* Optional* Optional* Yes

System cart Optional* Optional* Yes Yes

C o p y Ye s Ye s Ye s Ye s

Scan to PC or Macintosh computer

Scan to Email Yes Yes Yes Yes

Scan to System Hard Drive Yes Yes Yes Yes

F a x Ye s Ye s Ye s Ye s

* This option can be purchased separately for this configuration.

N o Ye s Ye s Ye s

Ye s Ye s Ye s Ye s

Phaser® 8560MFP/8860MFP Multifunction Printer

1-7

Phaser 8860MFP Printer

Standard System Configuration

8860MFP

Memory 512 MB

Hard Drive Yes

Flash Memory No

Automatic 2-Sided Printing Yes

Duplex Automatic Document Feeder Yes

525-Sheet Feeder (Tray 3) Optional*

525-Sheet Feeder (Tray 4) Optional*

System cart Optional*

Copy Yes

Printer Configurations

Scan to PC or Macintosh computer Yes

Scan to Email Yes

Scan to System Hard Drive Yes

Fax Yes

* This option can be purchased separately for this configuration.

Phaser® 8560MFP/8860MFP Multifunction Printer

1-8

Printer Configurations

Options

You can order additional trays, and memory if these items are not standard on your system. Print the Configuration page to see which options are installed on your system. To print the Configuration page, see Information Pages on page 1-14.

Additional Trays

■ 525-Sheet Feeder (Tray 3)

■ 525-Sheet Feeder (Tray 4)

Memory

RAM memory cards: 256 MB and 512 MB (up to a total of 1 GB)

Upgrade

The Phaser 8560MFP/N to Phaser 8560MFP/D upgrade kit contains the duplex automatic document feeder and a configuration card. To order the upgrade kit, contact your local reseller or go to www.xerox.com/office/85

60MFPsupplies.

Accessory

The system cart is the only accessory for the Phaser 8560MFP/8860MFP printer. For more information on accessories, go to www.xerox.com/office/8560MFPsupplies

www.xerox.com/office/8860MFPsupplies

Printer and Scan Drivers

To access all your system’s features, install the printer and scan drivers from the Software and Documentation CD-ROM or the Xerox Drivers and Downloads website:

■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer)

■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer)

Printer drivers enable your computer and system to communicate and provide access to your system features. Xerox makes printer driver installation easy with its Walk-Up Technology.

Scan drivers enable you to scan images directly to your personal computer and place scanned images directly into an application.

Phaser® 8560MFP/8860MFP Multifunction Printer

1-9

Control Panel

This section includes:

■ Control Panel Features on page 1-10

■ Control Panel Layout on page 1-10

■ Information Pages on page 1-14

■ Menu Map on page 1-14

■ Sample Pages on page 1-14

Control Panel Features

The control panel:

■ Displays the system’s operating status (for example, Printing, Ready to Print), system

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change system and network settings.

Control Panel Layout

The control panel is divided into three major areas.

Left side

Copying, scanning, and faxing function buttons and LEDs

Middle

Function buttons, graphic display screen, mode buttons, menu navigation buttons, and status LED

8860mfp-097

Right side

Fax function buttons, numeric keypad, Clear All, Stop, and Start buttons

Phaser® 8560MFP/8860MFP Multifunction Printer

1-10

Left Side of the Control Panel

Color Mode

1 263 4 5

Document

Type

Output

Quality

2 Sided

Lighten Darken

Reduce Enlarge

Control Panel

8860mfp-007

The left side of the control panel contains the following copy, scan, and fax function buttons and LEDs. A lighted LED indicates the current selection.

1. Color Mode button and LEDs

Press the Color Mode button to select black and white or color for your copy or scan job.

2. Document Type button and LEDs

Press the Document Type button to select the type of document for your copy or scan job: photo, graphic, mixed (text and graphics), text only.

3. Output Quality button and LEDs (copy only)

Press the Output Quality button to select the output quality mode for the copy job: fast color, standard, enhanced, and high-resolution/photo.

See also:

Copying on page 4-1 Scanning on page 5-1 Faxing on page 6-1

4. 2-Sided button and LEDs

Press the 2-Sided button to select either oneor 2-sided for the original and one- or 2-sided for the output.

5. Lighten/Darken button and LEDs

Press the Lighten/Darken button to select a setting for your copy, scan, or fax job.

6. Reduce/Enlarge button and LEDs

Press the Reduce/Enlarge button to select reduce/enlarge percentage options for your output: 25, 50, 100, 150, 200, 400.

7. Reduce/Enlarge Down Arrow button

Press the Down Arrow button to reduce the percentage in one percent increments.

8. Reduce/Enlarge Up Arrow button

Press the Up Arrow button to increase the percentage in one percent increments.

9. Reduce/Enlarge Percentage LED

The LED displays the percentage selected.

Phaser® 8560MFP/8860MFP Multifunction Printer

1-11

Middle of the Control Panel

Control Panel

Copy Scan Print Fax System

Ready to Copy

Paper Supply... Reduce/Enlarge... Lighten/Darken... Original Size...

1. Copy button

Press to view the screen.

2. Scan button

Press to view the Scan menu on the display screen.

3. Print button

Press to view the screen.

4. Fax button

Press to view the screen.

5. System button

Press to view the System Setup menu on the display screen.

6. Help (?) button

Press to read a help message explaining the menu or message that appears on the display screen.

Copy menu on the display

Print menu on the display

Fax menu on the display

2: Letter 8.5X11

100%

Tray/Auto

7. OK (

✓) button

Press to accept the setting selected.

8. Down Arrow button

Press to scroll down through menu options.

9. Up Arrow button

Press to scroll up through menu options.

10. Back button

Press to return to the previous menu.

11. Graphic display screen indicates status

messages and menus.

12. Status indicator LED:

Green: System is ready to print, copy, scan, or

fax.

Yellow: Warning condition, system continues to print, copy, scan or fax.

Red: Startup sequence or error condition exists for the current function.

Blinking: System is busy or warming up.

8860mfp-006

Phaser® 8560MFP/8860MFP Multifunction Printer

1-12

Right Side of the Control Panel

Control Panel

Speed

Send

Dial

List

ABC2

= : ( ) , ! / *

1. Alphanumeric keys

■ Press each alphanumeric key several times

to cycle through numbers and letters.

■ Press the * and # keys several times to

cycle through characters when using speed dial.

The cursor advances after one second.

2. Start button

Press to start a copy, scan, or fax job.

3. Stop button

Press to interrupt print, copy, scan, or fax jobs. To cancel the job, follow the instructions indicated on the graphic display.

4. Clear All button

Press once to return to the default main menu. All job settings are reset to default.

5 7

Delay

Send

Pause

5. Pause button

Press to enter pauses (represented by commas) in fax numbers.

6. Delayed Send button

Press to select a later time for sending your fax.

7. Send List button

Press to view or add a fax telephone number, an individual, or group speed dial numbers.

8. Speed Dial button

Press to access directories of group or individual fax telephone numbers.

8860mfp-008

Phaser® 8560MFP/8860MFP Multifunction Printer

1-13

Control Panel

Information Pages

Your system comes with a set of information pages to help you obtain the best results from your system. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the information page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page, which displays current information about your system, do the following:

1. On the control panel, press the System button.

2. Select

3. Select

4. Select

Note: You can also print the Configuration page from CentreWare IS and from the printer

driver.

Information, and then press the OK button.

Information Pages, and then press the OK button.

Configuration Page, and then press the OK button to print.

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, press the System button.

2. Select

3. Select

Information, and then press the OK button.

Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Sample Pages

Your system comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, press the System button.

2. Select

3. Select

4. Select the desired sample page, and then press the OK button to print.

Information, and then press the OK button.

Sample Pages, and then press the OK button.

Phaser® 8560MFP/8860MFP Multifunction Printer

1-14

Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate default print-quality mode

and color correction for your print job on the control panel.

To print the color sampler pages:

1. On the control panel, press the System button.

2. Select

3. Select

4. Select one of the following options, and then press the OK button to print:

See also:

Information, and then press the OK button.

Sample Pages, and then press the OK button.

■ CMYK Sampler Pages or RGB Sampler Pages (Phaser 8560MFP printer)

■ PANTONE Color Sampler Pages, CMYK Sampler Pages, or RGB Sampler Pages

(Phaser 8860MFP printer)

Advanced Features Guide at www.xerox.com/office/8560MFPsupport

www.xerox.com/office/8860MFPsupport

Phaser® 8560MFP/8860MFP Multifunction Printer

1-15

More Information

This section includes:

■ Resources on page 1-16

■ Xerox Support Centre on page 1-18

Obtain information regarding your system and its capabilities from the following sources.

Resources

Phaser 8560MFP Printer:

Information Source

Installation Guide* Packaged with system

Quick Use Guide* Packaged with system

User Guide (PDF)* www.xerox.com/office/8560MFPsupport

Advanced Features Guide (PDF) www.xerox.com/office/8560MFPsupport

Quick Start Tutorials www.xerox.com/office/8560MFPsupport

Video Tutorials www.xerox.com/office/8560MFPsupport

Recommended Media List Recommended Media List (United States)

Recommended Media List (Europe)

Printer Management Tools www.xerox.com/office/8560MFPdrivers

Online Support Assistant www.xerox.com/office/8560MFPsupport

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8560MFPsupport

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

Phaser® 8560MFP/8860MFP Multifunction Printer

1-16

More Information

Phaser 8860MFP Printer:

Information Source

Installation Guide* Packaged with system

Quick Use Guide* Packaged with system

User Guide (PDF)* www.xerox.com/office/8860MFPsupport

Advanced Features Guide (PDF) www.xerox.com/office/8860MFPsupport

Quick Start Tutorials www.xerox.com/office/8860MFPsupport

Video Tutorials www.xerox.com/office/8860MFPsupport

Recommended Media List Recommended Media List (United States)

Recommended Media List (Europe)

Printer Management Tools www.xerox.com/office/8860MFPdrivers

Online Support Assistant www.xerox.com/office/8860MFPsupport

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8860MFPsupport

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

Phaser® 8560MFP/8860MFP Multifunction Printer

1-17

More Information

Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for systems with Windows 2000 and later or Mac OS X, version 10.3 and higher.

The Xerox Support Centre icon appears on the desktop for Windows systems or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

Note: You can install the Xerox Support Centre utility from the Xerox Drivers and

Downloads website:

■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer)

■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Click the Xerox Support Centre icon in the

dock.

2. Select your printer from the Select Printer drop-down list.

See also:

Using the Xerox Support Centre tutorial at www.xerox.com/office/8560MFPsupport

www.xerox.com/office/8860MFPsupport

Note: If you have a USB connection, some of the status information is not available. You

must have an Internet connection to view manuals and videos on the website.

Phaser® 8560MFP/8860MFP Multifunction Printer

1-18

Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Setting Up the Network on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-10

This chapter provides basic information about setting up and connecting to your product.

See also:

Advanced Features Guide at www.xerox.com/office/8560MFPsupport

www.xerox.com/office/8860MFPsupport

Phaser® 8560MFP/8860MFP Multifunction Printer

2-1

Overview of Network Setup and Configuration

To set up and configure the network:

1. Turn on the product and the computer.

2. Connect the product to the network using the recommended hardware and cables.

3. Configure the product’s network address, which is required to identify the product on the

network.

■ Windows operating products: Run the Installer on the Software and Documentation

CD-ROM to automatically set the product’s IP address if the product is connected to

an established TCP/IP network. You can also manually set the printer’s IP address on the control panel. Once the IP address is set, continue the installation procedure to install the driver software.

■ Macintosh products: Manually set the product’s network address (for TCP/IP) on the

control panel. Install the driver software on the computer from the Software and Documentation CD-ROM.

Note: For information on driver installation, see the section in this chapter for the specific

operating product you are using.

If the Software and Documentation CD-ROM is not available, you can download the latest driver from the Xerox Drivers and Downloads website:

■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer)

■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer)

See also:

Advanced Features Guide at www.xerox.com/office/8560MFPsupport

www.xerox.com/office/8860MFPsupport

Phaser® 8560MFP/8860MFP Multifunction Printer

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Setting Up the Network

This section includes:

■ Choosing a Connection Method on page 2-3

■ Connecting via USB on page 2-3

■ Connecting via Ethernet (Recommended) on page 2-3

Choosing a Connection Method

Connect the product via Ethernet or USB. A USB connection is a direct connection and not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your product and must be purchased separately.

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 2000, Windows XP, Windows Server 2003, or a newer operating system. Macintosh users must use Mac OS X, version 10.3 and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your product and must be purchased separately. Verify that you are using the correct USB cable for your connection.

1. Connect one end of the USB cable to the product and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-10

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and products on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the

CentreWare IS Online Help.

Phaser® 8560MFP/8860MFP Multifunction Printer

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Setting Up the Network

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with a hub, an Ethernet hub and two

twisted-pair (category 5/RJ-45) cables are required.

■ If you are connecting to one or more computers using a cable or DSL router, a cable or

DSL router and two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the product to the hub with the second cable. Connect to any port on the hub except the uplink port.

TCP/IP and EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and product requires a unique IP address.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-10

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