Fuji Xerox 8560, 8860 User Guide

User Guide

Guide d’utilisation

Phaser® 8560/8860

printer

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding

Användarhandbok

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www.xerox.com/support

Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX

, CentreDirect®, CentreWare®, FinePoint™, Phaser®, PhaserSMART®, PrintingScout®, and Walk-Up® are trademarks

of Xerox Corporation in the United States and/or other countries.

Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of

Adobe Adobe Systems Incorporated in the United States and/or other countries.

, AppleTalk®, Bonjour®, ColorSync®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, and TrueType® are

Apple trademarks of Apple Computer, Inc. in the United States and/or other countries.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

HP-GL

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

IBM

Microsoft

, Vista™, Windows®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other

countries.

, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks

Novell of Novell, Incorporated in the United States and/or other countries.

Sun

, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other

countries.

is a trademark of SWOP, Inc.

SWOP

is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

UNIX

NERGY STAR

As an E E

NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.

partner, Xerox Corporation has determined that this product with an S configuration meets the

PANTONE

Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for

accurate color. PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

Contents

1 Printer Features

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Options and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

2Network Basics

Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Macintosh OS X, Version 10.3 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Phaser® 8560/8860 Printer

Contents

3 Printing Basics

Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45

Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51

Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57

Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61

4 Print Quality

Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Smudges or Smears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Colors Are Wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Phaser® 8560/8860 Printer

Contents

5 Maintenance

Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Moving the Printer Within the Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

6 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Jam at the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Jam at the Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

A User Safety

Index

Phaser® 8560/8860 Printer

iii

Printer Features

This chapter includes:

■ Parts of the Printer on page 1-2

■ Printer Configurations on page 1-4

■ Control Panel on page 1-6

■ More Information on page 1-10

Phaser® 8560/8860 Printer

1-1

Parts of the Printer

This section includes:

■ Front-Right View on page 1-2

■ Right Side View on page 1-3

■ Rear View on page 1-3

Front-Right View

Parts of the Printer

1. Optional 525-Sheet Feeder (Tray 4)

2. Optional 525-Sheet Feeder (Tray 3)

3. Standard 525-Sheet Tray 2

4. 100-Sheet Tray 1

5. Control panel

6. Exit cover release

7. Front cover release

8. Exit cover

9. Ink loader/Top cover

10. Legal/A4 output tray extension

11. Interface cover

12. Side door

8860p-044

Phaser® 8560/8860 Printer

1-2

Right Side View

1. Maintenance kit

2. Waste tray

3. Power cord connection

4. Power switc h

5. USB connection

6. Configuration card

7. Ethernet 10/100 Base-Tx connection

Parts of the Printer

8860p-045

Rear View

1. Optional hard drive

2. Two RAM slots

8860p-046

Phaser® 8560/8860 Printer

1-3

Printer Configurations

This section includes:

■ Standard Features on page 1-4

■ Available Configurations on page 1-5

■ Options and Upgrades on page 1-5

Standard Features

■ Maximum print speed (pages per minute) for PostScript Print-Quality Modes:

■ Fast: 30 ppm

■ Standard: 24 ppm

■ Enhanced: 16 ppm

■ High-Resolution/Photo: 10 ppm

■ Maximum print speed for PCL Print-Quality Modes:

■ 300 x 600 dpi: 16 ppm

■ 600 x 600 dpi: 8 ppm

■ Fonts: PostScript and PCL

■ Tray 1 and Tray 2: All Phaser 8560/8860 printers

■ Connection: USB, Ethernet 10/100 Base-Tx

Phaser® 8560/8860 Printer

1-4

Printer Configurations

Available Configurations

The following tables show the available configurations for your printer.

Phaser 8560 Printer

Printer Configurations

8560N 8560DN 8560DT 8560DX

Memory (MB) 256 256 512 512

Hard Drive No* No* No* Yes

Automatic 2-Sided Printing No Yes Yes Yes

525-Sheet Feeder (Tray 3) No* No* Yes Yes

525-Sheet Feeder (Tray 4) No* No* No* Yes

*This option can be purchased separately for this configuration.

Phaser 8860 Printer

Printer Configuration

8860

Memory (MB) 256

Productivity Kit (with Hard Drive) No*

Automatic 2-Sided Printing Yes

525-Sheet Feeder (Tray 3) No*

525-Sheet Feeder (Tray 4) No*

*This option can be purchased separately for this configuration.

Options and Upgrades

You can order additional trays, memory, and a hard drive if these items are not standard on your printer. Print the Configuration page to see which options are installed. To print the Configuration page, see Information Pages on page 1-8.

For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies website for your printer:

■ www.xerox.com/office/8560Psupplies (Phaser 8560 printer)

■ www.xerox.com/office/8860supplies (Phaser 8860 printer)

Phaser® 8560/8860 Printer

1-5

Control Panel

This section includes:

■ Control Panel Features on page 1-6

■ Control Panel Layout on page 1-7

■ Menu Map on page 1-7

■ Information Pages on page 1-8

■ Sample Pages on page 1-8

Control Panel Features

The control panel:

■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer

errors, and warnings.

■ Prompts you to load paper, order and replace supplies, and clear jams.

■ Enables you to access tools and information pages to help resolve problems.

■ Enables you to change printer and network settings.

Phaser® 8560/8860 Printer

1-6

Control Panel Layout

Control Panel

Phaser 8860

READY TO PRINT

Walk-Up Features

Information Paper Tray Setup Printer Setup Troubleshooting

1. Status Indicator LED:

Green: Printer is ready to print.

Yellow: Warning condition, printer continues to

print.

Red: Startup sequence or error condition.

Blinking: Printer is busy or warming up.

2. Graphic display indicates status messages

and menus.

3. Cancel button

Cancels the current print job.

8860p-048

4. Back button

Returns to the previous menu item.

5. Up Arrow button

Scrolls upward through the menus.

6. Down Arrow button

Scrolls downward through the menus.

7. OK button

Accepts the setting selected.

8. Help (?) button

Displays a help message with information about the printer, such as printer status, error messages, and maintenance information.

Menu Map

The Menu Map helps you navigate the control panel menus. To print the Menu Map:

1. On the control panel, select

2. Select

Menu Map, and then press the OK button to print.

Note: Print the Menu Map to see other information pages available for printing.

Information, and then press the OK button.

Phaser® 8560/8860 Printer

1-7

Control Panel

Information Pages

Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

Note: This print icon appears before the titles of information pages that can

be printed. When the information page is highlighted on the control panel, press the OK button to print that page.

For example, to print the Configuration page, which displays current information about your printer, do the following:

1. On the control panel, select

2. Select

3. Select

Note: You can also print information pages from CentreWare Internet Services (IS).

Information Pages, and then press the OK button.

Configuration Page, and then press the OK button to print.

Information, and then press the OK button.

Sample Pages

Your printer comes with a set of sample pages that demonstrate different printer functions.

To print sample pages:

1. On the control panel, select

2. Select

3. Select the desired sample page, and then press the OK button to print.

Sample Pages, and then press the OK button.

Information, and then press the OK button.

Phaser® 8560/8860 Printer

1-8

Control Panel

Color Sampler Pages

The color sampler pages are designed to help you select colors to use in your print jobs. Each sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or the amounts (from 0 to 255) of red, green, and blue that are used.

Note: Before you print the sampler pages, select the appropriate default print-quality mode

and color correction from the Printer Setup menu on the control panel.

To print the color sampler pages:

1. On the control panel, select

2. Select

3. Select either

Sample Pages, and then press the OK button.

PANTONE Color Sampler Pages, CMYK Sampler Pages, or RGB Sampler

Pages

, and then press the OK button to print.

Information, and then press the OK button.

See also:

Advanced Features Guide at www.xerox.com/office/8560Psupport

office/8860support

or www.xerox.com/

Phaser® 8560/8860 Printer

1-9

More Information

This section includes:

■ Resources on page 1-10

■ Xerox Support Centre on page 1-12

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Phaser 8560 printer:

Information Source

Installation Guide* Packaged with printer

Quick Use Guide* Packaged with printer

User Guide (PDF) www.xerox.com/office/8560Psupport

Advanced Features Guide (PDF) www.xerox.com/office/8560Psupport

Quick Start Tutorials www.xerox.com/office/8560Psupport

Video Tutorials www.xerox.com/office/8560Psupport

Recommended Media List Recommended Media List (United States)

Recommended Media List (Europe)

Printer Management Tools www.xerox.com/office/8560Pdrivers

Online Support Assistant www.xerox.com/office/8560Psupport

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8560Psupport

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

Phaser® 8560/8860 Printer

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More Information

Phaser 8860 printer:

Information Source

Installation Guide* Packaged with printer

Quick Use Guide* Packaged with printer

User Guide (PDF) www.xerox.com/office/8860support

Advanced Features Guide (PDF) www.xerox.com/office/8860support

Quick Start Tutorials www.xerox.com/office/8860support

Video Tutorials www.xerox.com/office/8860support

Recommended Media List Recommended Media List (United States)

Recommended Media List (Europe)

Printer Management Tools www.xerox.com/office/8860drivers

Online Support Assistant www.xerox.com/office/8860support

PhaserSMART www.phaserSMART.com

Technical Support www.xerox.com/office/8860support

Information about menu selection or error messages on control panel

Information pages Control panel menu

* Also available on the Support website.

Control panel Help (?) button

Phaser® 8560/8860 Printer

1-11

More Information

Xerox Support Centre

The Xerox Support Centre is a utility that may be installed during printer driver installation. It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher.

The Xerox Support Centre icon appears on the desktop for Windows printers or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■ User manuals and video tutorials

■ Solutions to troubleshooting problems

■ Printer and supplies status

■ Supplies ordering and recycling

■ Answers to frequently asked questions

■ Default printer driver settings (Windows only)

Note: You can install the Xerox Support Centre utility from the Xerox Drivers and

Downloads website:

■ www.xerox.com/office/8560Pdrivers (Phaser 8560 printer)

■ www.xerox.com/office/8860drivers (Phaser 8860 printer)

To start the Xerox Support Centre utility:

1. Select one of the following options:

■ Windows: Double-click the Xerox Support Centre icon

on your desktop.

■ Macintosh: Click the Xerox Support Centre icon in the

dock.

2. Select your printer from the Select Printer drop-down list.

See also:

Using the Xerox Support Centre tutorial at www.xerox.com/office/8560Psupport

www.xerox.com/office/8860support

Note: If you have a USB connection, some of the status information is not available. You

must have an Internet connection to view manuals and videos on the website.

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Network Basics

This chapter includes:

■ Overview of Network Setup and Configuration on page 2-2

■ Choosing a Connection Method on page 2-3

■ Configuring the Network Address on page 2-5

■ Installing the Printer Drivers on page 2-9

This chapter provides basic information about setting up and connecting to your printer.

See also:

Advanced Features Guide at www.xerox.com/office/8560Psupport

office/8860support

or www.xerox.com/

Phaser® 8560/8860 Printer

2-1

Overview of Network Setup and Configuration

To set up and configure the network:

1. Connect the printer to the network using the recommended hardware and cables.

2. Turn on the printer and the computer.

3. Print the Configuration page and keep it for referencing network settings.

4. Configure the printer’s TCP/IP address, which is required to identify the printer on the

network.

■ Windows operating systems: Run the Installer on the Software and Documentation

CD-ROM to automatically set the printer’s IP address if the printer is connected to an

established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

■ Macintosh systems: Manually set the printer’s TCP/IP address on the control panel.

5. Install the driver software on the computer from the Software and Documentation

CD-ROM. For information on driver installation, see the section in this chapter for the

specific operating system you are using.

Note: If the Software and Documentation CD-ROM is not available, you can download the

latest driver from the Xerox Drivers and Downloads website:

■ www.xerox.com/office/8560Pdrivers (Phaser 8560 printer)

■ www.xerox.com/office/8860drivers (Phaser 8860 printer)

See also:

Advanced Features Guide at www.xerox.com/office/8560Psupport

office/8860support

or www.xerox.com/

Phaser® 8560/8860 Printer

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Choosing a Connection Method

Connect the printer via Ethernet or USB. A USB connection is a direct connection from the printer to your computer and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.

This section includes:

■ Connecting via Ethernet (Recommended) on page 2-3

■ Connecting via USB on page 2-4

Connecting via Ethernet (Recommended)

Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). The CentreWare IS web interface enables you to manage, configure, and monitor networked printers from your desktop.

Network Connection

Depending on your particular setup, the following hardware and cabling is required for Ethernet.

■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.

■ If you are connecting to one or more computers with an Ethernet hub, cable, or DSL

router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for each device.)

■ If you are connecting to one or more computers with a hub, connect the computer to the

hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

See also:

Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9

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2-3

Choosing a Connection Method

Connecting via USB

If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 2000, Windows XP, Windows Server 2003, or newer operating system. Macintosh users must use Mac OS X, version 10.3 and higher.

USB Connection

A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or

2.0) cable for your connection.

1. Connect one end of the USB cable to the printer and turn it on.

2. Connect the other end of the USB cable to the computer.

See also:

Installing the Printer Drivers on page 2-9

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2-4

Configuring the Network Address

This section includes:

■ TCP/IP and IP Addresses on page 2-5

■ Automatically Setting the Printer’s IP Address on page 2-6

■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6

■ Manually Setting the Printer’s IP Address on page 2-7

TCP/IP and IP Addresses

If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information.

If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network. With TCP/IP protocols, each printer and computer must have a unique IP address. It is important that the addresses are similar, but not the same; only the last digit needs to be different. For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4.

Generally, Macintosh computers use either TCP/IP or the EtherTalk protocol to talk to a networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, EtherTalk does not require printers or computers to have IP addresses.

Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.

See also:

Online Support Assistant at www.xerox.com/office/8560Psupport

office/8860support

or www.xerox.com/

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2-5

Configuring the Network Address

Automatically Setting the Printer’s IP Address

If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Installer launches, follow the prompts for installation.

Note: For the automatic Installer to function, the printer must be connected to an established

TCP/IP network.

Dynamic Methods of Setting the Printer’s IP Address

There are two protocols available for dynamically setting the printer’s IP address:

■ DHCP (enabled by default on all printers)

■ AutoIP

You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP.

Note: You can view the printer’s IP address at any time. On the control panel, select

Information, press the OK button, select Printer Identification, and then press the

button.

Using the Control Panel

To turn on/off either the DHCP or AutoIP protocol:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IP Setup, and then press the OK button.

DHCP/BOOTP or AutoIP.

6. Press the OK button to run the selection

Printer Setup, and then press the OK button.

On or Off.

Using CentreWare IS

To turn on/off the DHCP protocol:

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Select Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP.

6. In the BOOTP/DHCP Settings section, set the BOOTP/DHCP option to On or Off.

7. Click the Save Changes button at the bottom of the page.

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Configuring the Network Address

Manually Setting the Printer’s IP Address

Note: Verify that your computer has a properly configured IP address for your network.

Contact your network administrator for more information.

If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.

Information Required for Manual IP Addressing

Information Comments

Internet Protocol (IP) address of the printer Format is xxx.xxx.xxx.xxx, where xxx represents

a decimal number from 0–255.

Network Mask If you are unsure, leave this blank; the printer

chooses an appropriate mask.

Default Router/Gateway address Router address is required to communicate with

the host device from anywhere other than the local network segment.

Using the Control Panel

To manually set the IP address:

1. On the control panel, select

2. Select

3. Select

4. Select

5. Select

6. Select

Connection Setup, and then press the OK button.

Network Setup, and then press the OK button.

TCP/IP Setup, and then press the OK button.

DHCP/BOOTP, and then press the OK button to select Off.

TCP/IP Address, and then press the OK button.

7. Enter the printer’s IP address, and then press the OK button.

Printer Setup, and then press the OK button.

Phaser® 8560/8860 Printer

2-7

Configuring the Network Address

Using CentreWare IS

CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.

1. Launch your web browser.

2. Enter the printer’s IP address in the browser’s Address field.

3. Click Properties.

4. Select the Protocols folder on the left navigation panel.

5. Select TCP/IP.

6. Enter or modify the settings, and then click Save Changes at the bottom of the page.

See also:

For the Phaser 8560 printer:

Advanced Features Guide at www.xerox.com/office/8560Psupport System Administrator Guide at www.xerox.com/office/8560Psupport

For the Phaser 8860 printer:

Advanced Features Guide at www.xerox.com/office/8860support System Administrator Guide at www.xerox.com/office/8860support

Phaser® 8560/8860 Printer

2-8

Installing the Printer Drivers

This section includes:

■ Available Drivers on page 2-9

■ Windows 2000 or Later on page 2-10

■ Macintosh OS X, Version 10.3 and Higher on page 2-11

Available Drivers

To access special printing options, use a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available:

Printer Driver Source* Description

Windows PostScript Driver CD-ROM and

Web

PCL Driver Web only The Printer Command Language driver can

Xerox Walk-Up Printing Driver (Windows and Macintosh)

Mac OS X (version 10.3 and higher) Driver

UNIX Driver Web only This driver enables printing from a UNIX

Web only This driver enables printing from a PC to any

CD-ROM and Web

The PostScript driver is recommended to take full advantage of your system's custom features and genuine Adobe® PostScript®. (Default printer driver)

be used for applications requiring PCL.

Note: For Windows 2000/XP/Vista only.

Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers.

Note: For Windows 2000/XP only.

This driver enables printing from a Mac OS X (version 10.3 and higher) operating system.

operating system.

* Go to the Xerox Drivers and Downloads website for the latest printer drivers:

■ www.xerox.com/office/8560Pdrivers (Phaser 8560 printer)

■ www.xerox.com/office/8860drivers (Phaser 8860 printer)

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2-9

Installing the Printer Drivers

Windows 2000 or Later

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

do the following:

a. Click Start, and then click Run. b. In the Run window, type: <CD drive>:\INSTALL.EXE.

2. If necessary, select your desired language from the list.

3. Select Install Printer Driver.

4. Select the installation method you want to use, and then follow the onscreen instructions.

See also:

For the Phaser 8560 printer: Advanced Features Guide at www.xerox.com/office/ Online Support Assistant at www.xerox.com/office/8560Psupport

For the Phaser 8860 printer: Advanced Features Guide at www.xerox.com/office/8860support Online Support Assistant at www.xerox.com/office/8860support

8560Psupport

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2-10

Installing the Printer Drivers

Macintosh OS X, Version 10.3 and Higher

To install the printer driver from the Software and Documentation CD-ROM:

1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,

click Applications, Utilities, and then click Printer Setup Utility.

2. Double-click the VISE Installer icon.

3. Enter your password in the password field on the Authenticate screen, and then click the

OK button.

4. Click I Agree on the license agreement screen.

5. Select the installation method you want to use, and then follow the onscreen instructions.

6. Click Finish when the installation completes.

See also:

For the Phaser 8560 printer: Advanced Features Guide at www.xerox.com/office/8560Psupport Online Support Assistant at www.xerox.com/office/8560Psupport

For the Phaser 8860 printer: Advanced Features Guide at www.xerox.com/office/8860support Online Support Assistant at www.xerox.com/office/8860support

Phaser® 8560/8860 Printer

2-11

Printing Basics

This chapter includes:

■ Overview of Basic Steps on page 3-2

■ Supported Paper and Media on page 3-3

■ Loading Paper on page 3-9

■ Selecting Printing Options on page 3-22

■ Printing on Both Sides of the Paper on page 3-27

■ Printing on Specialty Media on page 3-31

■ Creating Custom Paper Types on page 3-61

See also:

Using paper trays video tutorials at www.xerox.com/office/8560Psupport

www.xerox.com/office/8860support

Phaser® 8560/8860 Printer

3-1

Overview of Basic Steps

1. Load paper in the tray.

2. If you are prompted by the control panel, either confirm the paper type and size or change

it as required.

3. From the software application, access the Print dialog box, and then select printing

options in the printer driver.

4. Send the job to the printer from the software application’s Print dialog box.

See also:

Loading Paper on page 3-9 Selecting Printing Options on page 3-22 Printing on Specialty Media on page 3-31

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