Fujitsu Siemens Computers PRIMERGY TX150 S3 Service Supplement Manual

PRIMERGY

PRIMERGY TX150 S3 Server System

Service Supplement

Susanne Däschlein Fujitsu Siemens Computers GmbH München 81730 München e-mail: email: manuals@fujitsu-siemens.com Tel.: (089) 61001155 Fax: (++49) 700 / 372 00000

Sprachen: En

Edition February 2005

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To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000.

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Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers.

This manual is printed on paper treated with chlorine-free bleach.

Introduction

Procedure

Safety notes

Replacement routines

Appendix

Index

Contents

1Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Overview of the documentation . . . . . . . . . . . . . . . . . . 1

1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . . . . 4

2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 13

4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4.1.1 Floorstand model . . . . . . . . . . . . . . . . . . . . . . . . 13

4.1.1.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 13

4.1.1.2 Removing the front cover . . . . . . . . . . . . . . . . . . . . 13

4.1.2 Rack model . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4.1.2.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 14

4.1.2.2 Removing the rack front cover . . . . . . . . . . . . . . . . . . 14

4.2 Replacing the operating panel module . . . . . . . . . . . . . 15

4.3 Replacing the floppy disk drive . . . . . . . . . . . . . . . . . 16

4.4 Replacing the system fan . . . . . . . . . . . . . . . . . . . . 18

4.5 Replacing the standard PS . . . . . . . . . . . . . . . . . . . 19

4.6 Replacing the Power backplane . . . . . . . . . . . . . . . . . 20

4.7 Replacing the SCSI backplane . . . . . . . . . . . . . . . . . 22

4.8 Replacing the SATA backplane . . . . . . . . . . . . . . . . . 23

4.9 Replacing the IDTEMP combo . . . . . . . . . . . . . . . . . 24

4.10 Replacing the intrusion switches . . . . . . . . . . . . . . . . 26

4.11 Replacing the processor . . . . . . . . . . . . . . . . . . . . . 28

4.12 Replacing the system board . . . . . . . . . . . . . . . . . . . 33

5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5.1 Board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5.1.1 Operating panel board . . . . . . . . . . . . . . . . . . . . . . 37

5.1.2 SCSI backplane . . . . . . . . . . . . . . . . . . . . . . . . . 38

5.1.3 SATA backplane . . . . . . . . . . . . . . . . . . . . . . . . . 39

5.1.4 Power backplane . . . . . . . . . . . . . . . . . . . . . . . . . 40

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Service Supplement

1 Introduction

The PRIMERGY TX150 S3 Server is an Intel-based server for medium-sized networks and large companies. The s erver is suitab le f or use as a fi le server as well as an application, information, or Internet server. It is available as a floorstand or rack model. The floorstand model can be converted to a rack model using an optional conversion kit.

1.1 Overview of the documentation

Concept and target groups

This Service Supplement completes the information given in the Operating Manual, the Options Guide and the Technical Manual of the system board.

The activities described in this manual may only be performed by service personnel.

Service CD

Service partners of Fujitsu Siemens can order a Service CD. On the CD the following manuals are available in pdf format:

– The “Security” manual – The Operating Manual for PRIMERGY TX150 S3 – The Technical Manual for the system board D1979 – The Options Guide for PRIMERGY TX150 S3 – The Service Supplement PRIMERGY TX150 S3 – The “BIOS Setup” manual

Service Supplement 1

Overview of the documentation Introduction

Information/procedure Manual

Detailed safety notes Safety Features and technical data of the server Operating Manual Installation and operation, among other things:

– External ports – Operation – Configuration of the server – Installation of the rack mounting kit

Troubleshooting Installation/removal of all hot-plug components:

– hot-plug power supply units – hot-plug hard disk drives

Information about the system board:

– Features of the system board

Technical Manual

– Board layout – Jumper settings –LED displays – Replacing the battery

Table 1: Overview of the documentation TX150 S3

2 Service Supplement

Introduction Overview of the documentation

Information/procedure Manual

Extensions and upgrades:

I For some components only the installation

routine is described in the Options Guide. Removing this components proceed in reverse order.

– Extending/replacing the main memory – Installing accessible drives, like CD/DVD-ROM

drive etc. – Installing the hard disk extension box – Installing controller in the PCI slots – Installing RemoteView components – Installing the external SCSI interface – Conversion standard PS to hot-plug PS – Converting from the floorstand model to the

rack model Cabling Replacement routines:

– Replacing the operating panel – Replacing the floppy disk drive – Replacing the system fan – Replacing the standard PS – Replacing the Power backplane – Replacing the SCSI backplane – Replacing the SATA backplane – Replacing the IDTEMP Combo – Replacing the intrusion switches – Replacing the processor – Replacing the system board

Options Guide

Service Supplement

Board layout BIOS setup BIOS Setup

Table 1: Overview of the documentation TX150 S3

Service Supplement 3

Notational conventions Introduction

1.2 Notational conventions

The following notational conventions are used in this manual:

Text in italics indicates commands, menu items or software programs. „Quotation marks“ indicate names of chapters and terms that are being

emphasized.

Ê describes activities that must be performed in the order

shown.

V CAUTION! pa y particular attention to texts marked with this symbol.

Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.

I indicates additional information, notes and tips.

Table 2: Notational conventions

4 Service Supplement

2Procedure

V CAUTION!

The actions described in these instructions should only be performed by service personnel.

Ê First of all please familiarize yourself with the safety instructions in the

section chapter “Safety notes” on page 7 et seqq. .

Ê Ensure that all required man uals (see Service CD) are avail able, printing out

the PDF files if necessary . You will defini tely need the Operating Manual f or the server, the Options Guide f or the server and the T echnical Man ual for the system board.

Ê Shut down the server correctly, switch it off, pull out the power plug, and

open the server as described in the chapter “Replacement routines” on page 13 et seqq. .

Ê Replace the defective component as described in the relevant chapter.

I Procedures which are identical for the floorstand and rack models are

only described for the floorstand model.

Ê Close the server. Ê Connect the cables. Ê Connect the server to the power outlet. Ê Start the operating system. Ê If necessary, configure the server as required.

This procedures are described in the Operating Manual.

Service Supplement 5

3 Safet y notes

I The following safety notes are also provided in the “Safety” manual.

This device complies with the relevant safety regulations for data processing equipment.

V CAUTION!

The actions described in these instructions should only be performed by service personnel.

Before operating the device

V CAUTION!

● During installation and before operating the device, observe the

instructions on environmental conditions for your device.

● If the de vice is brought in from a c old environment, condensation ma y

form both inside and on the outside of the machine. Wait until the device has acclimatized to room temperature and is

absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.

● Transport the device only in the original packaging or in packaging

that protects it from knocks and jolts.

Installation and operation

V CAUTION!

● If the rack model is integrated in an installation that receives power

from an industrial (public) power supply network with the IEC309 connector, the (pub lic) power supply protection must comply with the requirements for the non-industrial (pub lic) power supply networks for the type A connector.

● The server automatically sets itself to a voltage in the range of

100 V to 240 V. Make sure that your local voltage i s within this range.

Service Supplement 7

Safety notes

● This device has a specially approved power cable and must only be

connected to a grounded insulated socket.

● Ensure that the power socket on the device or the grounded wall

outlet is freely accessible.

● The ON/OFF button does not disconnect the device from the mains

voltage. To disc onnect the line vol tage completely, remove the po wer plug(s) from the grounded insulated socket(s).

V CAUTION!

● Alwa y s connect the de vice and the attached peripherals to the same

power circuit. Otherwise y ou run the risk of losing data if, for e xample, the central processing unit is still running but the peripheral device (e.g. storage subsystem) has failed during a power outage.

● Data cables to peripheral devices must be adequately shielded.

● To the LAN wiring the requirements apply in accordance with the

standards EN 50173 and EN 50174-1/2. As minimum requirement the use of a protected LAN line of category 5 for 10/100 MBps Ethernet, and/or of category 5e for Gigabit Ethernet is considered. The requirements of the specification ISO/IEC 11801 are to be considered.

● Route the cables in such a way that they do not form a potential

hazard (make sure no-one can trip over them) and that they cannot be damaged. When connecting up a device, refer to the relevant notes in this manual.

● Never connect or disconnect data transmission lines during a storm

(lightning hazard).

● In emergencies (e.g. damaged casing, controls or cables, penetration

of liquids or foreign matter), s witch off the device immedi ately , remov e the power plug and contact your sales outlet or customer service team.

● Proper operation of the device (in accordance with IEC 60950/

EN 60950) is only ensured if the casing is completely ass embled and the rear covers for the installation openings have been put in place (electric shock, cooling, fire protection, interference suppression).

8 Service Supplement

● Only install system expansions that satisfy the requirements and

rules governing safety and electromagnetic compatibility and relating to telecommunications terminal equipment. If you install other expansions, you may damage the system or violate the safety regulations and regulations governing RFI suppression. Information on which system expansions are suitable can be obtained from the customer service centre or your sales outlet.

V CAUTION!

● The components or parts marked with a warning label (e.g. lightning

symbol) may only be opened, remo ved or exchanged by authorized, qualified personnel. The hot-plug power supply units are exceptions to this rule.

● The warranty expires if the device is damaged during the installation

or replacement of system expansions.

● You ma y only set those resolutions and refresh rates specified in the

„Technical data“ section of the monitor description. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service centre.

Safety notes

Batteries

V CAUTION!

● Incorrect replacement of batteries may lead to a risk of explosion. The

batteries may only be replaced with identical batteries or with a type recommended by the manufac turer (see the T echnical Man ual for the system board).

● Do not throw batteries into the trash can. They must be disposed of

in accordance with local regulations concerning special waste.

● The battery must be disposed of i n accordance with local regulat ions

concerning special waste.

● Replace the lithium battery on the system board in accordance with

the instructions in the Technical Manual for the system board.

Service Supplement 9

Safety notes

● All batteries containing pollutants are marked with a symbol (a

crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive f or the classification as a pollutant:

Cd Cadmium Hg Mercury Pb Lead

Notes on handling CDs and CD-/DVD-ROM drives

V CAUTION!

● Use only CDs in proper condition in the CD-/D VD-ROM driv e of your

server to prevent data loss, damage to the device and injuries.

● Theref ore , chec k each CD for damage, crac ks , breakage etc. before

inserting it in the drive.

Please note that any additional labels applied may change the mechanical properties of a CD and cause imbalance.

Damaged and imbalanced CDs can break at high driv e speeds (data loss).

Under certain conditions sharp-edged pieces of broken CDs can penetrate the cov er of the drive (damage to the device) and be thrown out of the device (danger of injury, particularly on uncovered body parts such as the face or neck).

I You protect the CD-/DVD-ROM drive and prevent mechanical damage,

as well as premature wearing of the CDs, by observing the following suggestions:

– Only insert the CDs in the drive when needed and remo v e them after

use. – Store the CDs in suitable sleeves. – Protect the CDs from exposure to heat and direct sunlight.

10 Service Supplement

Note about the laser

Safety notes

The CD-/D VD-ROM drive

is classified for

laser class 1according to IEC 60825-1.

V CAUTION!

The CD-/DVD-ROM drive contains a laser diode (LED). Sometimes the LED produces a stronger laser beam than laser class 1. Direct view into this laser beam is dangerous.

Never remove parts of the CD-/DVD-ROM drive assembly!

Modules with electrostatic-sensitive components:

Systems and components that might be damaged by electrostatic discharge (ESD) are marked with the following label:

Figure 1: ESD label

When you handle components fitted with ESDs, y ou must observe the f ollowing points under all circumstances:

● Remov e the power plug from the power sock et bef ore inserting or removing

components containing ESDs.

● You must always discharge yourself of static charges (e.g. by touching a

grounded object) before working.

● The equipment and tools you use must be free of static charges.

● Only touch the components at the positions highlighted in green (touch

points).

● Do not touch any exposed pins or conductors on a component.

● Use a grounding cable designed for this purpose to connect yourself to the

system unit as you install components.

Service Supplement 11

Safety notes

● Place all components on a static-safe base.

I You will find a detailed description for handling ESD components in the

relevant European or international standards (DIN EN 61340-5-1, ANSI/ESD S20.20).

12 Service Supplement

4 Replacement routines

V CAUTION!

Observe the safety instructions in the chapter “Safety notes” on page 7 et seqq. .

4.1 Preparation

4.1.1 Floorstand model

I Y ou wil l find a detailed description of ’Opening the server’ and ’Removing

the front cover’ in the Options Guide TX150 S3.

4.1.1.1 Opening the server

Ê Terminate all applications and shut down the server correctly. Ê If your operating system has not switched off the sever, press the on/off

switch.

Ê Pull all power connectors out of the power outlets. Ê If required, remove the lock on the side cover. Ê Unlock the server. Ê Loosen the two screws at the server’s rear side. Ê Push back the left-hand side cover approxiate 2 cm. Ê Remove the left-hand side cover.

4.1.1.2 Removing the front cover

Remove the front cover when making the following replacements: – Replacing the operating panel – Replacing the floppy disk drive – Replacing the intrusion switches

Ê Push the drive cover up as far as possible. Ê Remove the hard disk cover.

Service Supplement 13

Preparation Replacement routines

Ê Disengage the three tabs on the left side one after the other and rotate the

front cover outward about 2 cm.

Ê Press the two hooks on the right side inward and pull out the front cover

frontward.

4.1.2 Rack model

I Y ou wil l find a detailed description of ’Opening the server’ and ’Removing

the rack front cover’ in the Options Guide TX150 S3.

Ê Terminate all applications and shut down the server correctly. Ê If your operating system has not switched off the server, press the on/off

button.

Ê Pull all power connectors out of the power outlets.

4.1.2.1 Opening the server

Ê Loosen the f our kn urled screws and pull the s erver as far as possible out of

the rack.

Depending on how accessible the server is in the rack cabinet, it can make sense to remove it from the cabinet. You will find a detailed description in the Options Guide or the Operating Manual.

Ê Loosen the two screws at the server’s rear side. Ê Push back the top cover approxiate 2 cm. Ê Remove the top cover.

4.1.2.2 Removing the rack front cover

Remove the rack front cover when making the following replacements: – Replacing the operating panel – Replacing the floppy disk drive – Replacing the intrusion switches

Ê Remove two screws on either side. Ê Remove the rack front cover to the front. Ê Disengage the three tabs on the top side one after the other and pull out the

plastic front cover frontward about 2 cm.

14 Service Supplement

Replacement routines Replacing the operating panel module

Ê Press the two hooks on the bottom side downward and pull out the plastic

front cover frontward.

4.2 Replacing the operating panel module

Ê Open the server and remove the front cover / rack front cover as described

in the section “Preparation” on page 13.

Figure 2: Removing the operating panel module

Ê Press the two metal tongues of the EasyClick rails inw ard (1) until the locking

mechanism is released. Ê Pull the operating panel module forw ard out of its mounting location (2) until

you can remove the ribbon cable and the USB cable from the operating

panel board. Remove the two cables. Ê Pull the operating panel module out of its bay as far as it is possible to get

access to the cable tie.

Ê Thread the two cables through the cable tie. Ê Take the operating panel module out of its bay. Ê Push the new operating panel module into its bay as far as it is possible to

have access to the cable tie.

Ê Thread the two cables through the cable tie. Ê Push the operating panel module into its bay as far as it is possible to plug

the cables.

Service Supplement 15

Replacing the floppy disk drive Replacement routines

Ê Connect the ribbon cable and the USB cable to the operating panel board

(see the board layout on page 37).

Ê Push the operating panel module into the housing until it engages. Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

4.3 Replacing the floppy disk drive

Ê Open the server and remove the front cover / rack front cover as described

in the section “Preparation” on page 13.

Ê Remove the power cable and the floppy cable at the rear side of the floppy

disk drive.

Figure 3: Removing the floppy disk drive with

Ê Remov e the two scre ws (1) that attach the drive holder to the housing front

side.

Ê Pull the drive holder out of the server (2).

16 Service Supplement

Replacement routines Replacing the floppy disk drive

Figure 4: Removing the floppy disk drive from the holder

Ê Remov e two screws (1) on each side and tak e the floppy disk drive out of the

drive holder. Ê Position the new floppy disk drive in the drive holder and fasten it with two

screws on each side.

Ê Push the drive holder with the floppy disk drive in its bay. Ê Fasten the drive holder with two screws to the housing. Ê Reconnect all cables. Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

Service Supplement 17

Replacing the system fan Replacement routines

4.4 Replacing the system fan

Ê Open the server as described in the section “Preparation” on page 13.

Figure 5: Removing the system fan

Ê Pull the cable off the system fan (1). Ê Press on the clip (2) from behind and remove the system fan (3).

Figure 6: Installing the system fan

Ê Place the new system f an in the bay (1). The proper fan position can best be

judged from the outside at the rear side of the server. When doing so, make sure the fan clip (a) engages properly.

Ê Connect the cable to the system fan (2). Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

18 Service Supplement

Replacement routines Replacing the standard PS

4.5 Replacing the standard PS

Ê Open the server as described in the section “Preparation” on page 13.

I You can replace the power supply without removing the adapter plate.

Ê Disconnect all power cab les fro m the system board and the drives (see the

cabling plans in the Appendix of the Options Guide).

Figure 7: Removing the screws

Ê Remove the four screws of the standard power supply (see the circles).

Service Supplement 19

Replacing the Power backplane Replacement routines

Figure 8: Taking out the standard PS

Ê Slide the standard power suppl y somewhat tow ard the inside (1) to detach it

from the adapter plate and take the standard power supply out toward the side (2).

Ê Push the new power supply into the bay. Take care not to trap the cables. Ê Fasten the power supply with four screws to the adapter plate. Ê Connect all power cabl es to the system board and the drives (see the cabling

plans in the Appendix of the Options Guide).

Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

4.6 Replacing the Power backplane

The Power backplane is mounted on the PS cage. The power cables are permanently connected to the Power backplane.

Ê Open the server as described in the section “Preparation” on page 13. Ê Push the green latch of the hot-plug power supply unit upward and pull the

power supply unit simultaneously out of the PS cage using the handle (see also the Operating Manual).

20 Service Supplement

Replacement routines Replacing the Power backplane

Ê If a second hot-plug power supply unit has been installed, remove this one

in the same way (if there is a dummy cover instead of a second hot-plug

power supply unit, this can remain in place).

I The Power backpl ane in the floorstand model is positioned directly under

the top cover and it makes sense to lay the server on a table with the uncovered side facing upward. Place the server in such a way that the feet can project over the edge.

Ê Remove all power cables from the system board and the drives (see the

cabling plans in the Appendix of the Options Guide).

Figure 9: Removing the Power backplane

Ê Remove the knurled screw (see the circle). Ê Push the P ower backplane downward (see direction of the arrow) until it gets

out of the three bolts of the PS cage. Take out the Power backplane. Ê Insert the new P ower bac kplane and push the P ower bac kplane upward until

the three bolts of the PS cage engage.

Ê Fasten the Power backplane with the knurled screw in the PS cage. Ê Plug the power cab les on the system board and the drives (see the cabling

plans in the Appendix of the Options Guide).

Ê Reinstall the hot-plug power supply unit(s). Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

Service Supplement 21

Replacing the SCSI backplane Replacement routines

4.7 Replacing the SCSI backplane

The SCSI backplane is mounted on the hard disk cage. It is not necessary to remove the hard disk cage before replacing the SCSI backplane.

Ê Open the server as described in the section “Preparation” on page 13. Ê Remov e all the hot-plug hard disk drives (f or a description see the Operating

Manual).

V CAUTION!

Check if all hard disk drives are uniquely identified so that you can reinsert them into their original bays.

Figure 10: Disconnecting cables

Ê Take the I2C cable out of the green cable clamp and remov e the cable clamp

(1).

Ê Pull out the connectors of the power cable (2), the SCSI cable (3) and the

C cable (4) from the SCSI backplane.

Ê Remove the four screws (two at each side) that fasten the SCSI backplane

holder to the hard disk cage.

Ê Take the SCSI backplane together with the holder out of the server. Be

careful with the isolation foil positioned on the rear side of the SCSI backplane.

Ê Remove the isolation foil and lift the SCSI backplane from the holder. Ê Insert the new SCSI backplane in the holder. Ê Position the isolation foil.

22 Service Supplement

Replacement routines Replacing the SATA backplane

Ê Fasten the SCSI backplane holder using the four screws on the hard disk

cage.

Ê Attach the connectors of the SCSI cable , the po wer cab le and the I

to the SCSI backplane (see the figure 10 on page 22).

Ê Attach the green cable clamp to the connect or of the I

cable in the cable clamp.

Ê Reinstall all hot-plug hard disk drives. Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

C cable and place the

C cable

4.8 Replacing the SATA backplane

The SATA backplane is mounted on the hard disk cage. It is not necessary to remove the hard disk cage before replacing the SATA backplane.

Ê Open the server as described in the section “Preparation” on page 13. Ê Remov e all the hot-plug hard disk drives (for a desc ription see the Operating

Manual).

V CAUTION!

Check if all hard disk drives are uniquely identified so that you can reinsert them into their original bays.

4 x

Figure 11: Disconnecting cables

Ê Take the I2C cable out of the green cable clamp and remov e the cable clamp

(1).

Service Supplement 23

Replacing the IDTEMP combo Replacement routines

Ê Pull out the connectors of the power cab le (2), the f our SATA cables (3) and

the I

C cable (4) from the SATA backplane.

Ê Remove the four screws (two at each side) that fasten the SATA backplane

holder to the hard disk cage.

Ê Take the SATA backplane together with the holder out of the server. Be

careful with the isolation foil positioned on the rear side of the SATA backplane.

Ê Remove the isolation foil and lift the SATA backplane from the holder. Ê Insert the new SATA backplane in the holder. Ê Position the isolation foil. Ê Fasten the SATA backplane holder using the four screws on the hard disk

cage.

Ê Attach the connectors of the four SATA cables, the power cable and the I

cable to the SATA backplane (see the figure 11 on page 23).

Ê Attach the green cable clamp to the connector of the I

C cable and place the

cable in the cable clamp.

Ê Reinstall all hot-plug hard disk drives. Ê Close the server and connect all power plugs (for a detailed description see

the Options Guide).

4.9 Replacing the IDTEMP combo

This board includes two important system components: – EEPROM for the chassis ID and ident number of the server – temperature sensor for monitoring the environment temperature

The current temperature values and EEPROM data are transmitted to the system board via the connected I2C bus. The IDTEMP combo must be correctly installed in order: – to monitor the temperature correctly, – to enable the server management to display the correct system picture, – to install the server using ServerStart.

24 Service Supplement

+ 117 hidden pages

Fujitsu Siemens Computers PRIMERGY TX150 S3 Service Supplement Manual

Specifications and Main Features

Frequently Asked Questions

User Manual