The User Documentation Department would like to
know your opinion of this manual. Your feedback helps
us optimize our documentation to suit your individual
needs.
Fax forms for sending us your comments are included in
the back of the manual.
There you will also find the addresses of the relevant
User Documentation Department.
Certified documentation
according to DIN EN ISO 9001:2000
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2000.
cognitas. Gesellschaft für Technik-Dokumentation mbH
The functionality, mechanics and design of the PRIMERGY SX30 storage
subsystem are optimally adapted to the PRIMERGY servers. It can be used as
rack or floorstand model. In the 19-inch rack, the SX30 subsystem occupies
three height units.
The PRIMERGY SX30 storage subsystem can accommodate up to fourteen
1-inch hard disk drives. If it is equipped, e. g. with 146 Gbyte Ultra 160/320 SCSI
drives, approximately 2 Tbyte hard disk memory is available as a maximum
within one housing.
The PRIMERGY SX30 exists in a single-node, as well as in a dual-node version.
Whereas the one-channel option (1 x 14 HDD) and the two-channel option (2 x
7 HDD) are both available for the single-node version, there is only the twochannel option for the dual-node (cluster) version.
The cluster capability is made possible by the use of dual node SCSI modules.
In conjunction with the Microsoft Windows 2000 Advanced Server, two
PRIMERGY servers can be run over two channels on a two-channel
PRIMERGY SX30 storage subsystem via one RAID controller each. As a result
of the dual node SCSI module, both servers are connected to each SCSI
channel in the storage subsystem.
Server Management/ServerView
ServerView uses the SAF-TE protocol of the SCSI bus to communicate with the
clients.
ServerView and the related agents are set up within the group of servers and
storage subsystems being monitored. The received informations are evaluated
by ServerView and processed for display or forwarding to the administrator
(manager).
I When installing PRIMERGY SX30 Storage Subsystems in connection
with ServerView please install the ServerStart CD version 3.29 or higher
on each of the connected servers.
Notes to installing and update see at the documentation of ServerView (see
also “Related publications” on page 93).
U41169-J-Z156-4-747
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Target GroupIntroduction
1.1Target Group
The operating instructions are intended for the person responsible for installing
the hardware and correctly operating the system. The operating instructions
contain all the descriptions which are of importance for commissioning your
PRIMERGY SX30 storage subsystem in so far as they do not form part of the
publication of your server system.
To understand the different expansion options it is necessary to have a
knowledge of hardware and data transmission, as well as basic knowledge of
the operating system used.
1.2Structure of the Manual
The PRIMERGY SX30 storage subsystem manual describes how to install and
configure the subsystem and perform expansions or upgrades.
You will find further information (see also entries in the chapter “Related publi-
cations” on page 93):
● in the “Safety and Ergonomics” manual
● in the documentation on the PRIMERGY server
This manual consists of the following chapters:
● Important notes
This chapter contains instructions on the safe operation of your storage
subsystem as well as information about environmental protection.
● Operating and indicator elements
This chapter gives a detailed description of the operating panel and the
connecting elements on the rear panel of the corresponding storage
subsystem.
● Floorstand model
This part of the manual describes how opening and closing the floorstand
model housing.
● Power supply
This part of the manual describes the power supply units and their power
supply. Fitting and removing power supply units is also described in detail.
● Fan module
This part of the manual describes the fitting and removal of the fan module.
8 U41169-J-Z156-4-74
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IntroductionNotation Conventions
● SCSI drives
This chapter describes in detail how the hot replacement drives must be
dealt with.
● Electronic modules
This chapter describes the SCSI modules and its fitting and removal.
● Connections
This chapter describes the SCSI and the mains connection.
The possibilities of supplying the storage subsystem with mains voltage are
also described.
● Configurations
This part of the manual gives SCSI configuration examples.
● Installation
The activities needed to install and commission the storage subsystem are
described.
● Clearing faults
This chapter contains advice on solving problems that occur on commissioning or during the operation of the storage subsystem.
1.3Notation Conventions
Italicsidentifies commands and entries in flow text
Semiboldhighlights text
“Quotation marks”indicates references to other chapters or manuals
Êidentifies an operation that you have to perform.
Iindicates additional information, notes and tips
V CAUTION!indicates warnings, which, if ignored, will endanger
your health, the operability of your server or the
security of your data
Table 1: Notation Conventions
U41169-J-Z156-4-749
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Technical DataIntroduction
1.4Technical Data
Electrical Characteristics
Power supply2 hot-plug modules
Active powermax. 305 W
Apparent powermax. 310 VA
Heat transfer1100 kJ/h or 305 W
Rated voltage100 V - 240 V
Rated currentmax. 1,5 A at 240 V
max. 3,5 A at 100 V
Rated frequency50 Hz - 60 Hz
Environmental Conditions (according to DIN EN 60721-3-x)
Temperature/operation15°C to 35°C (to IEC 721)
Noise Development
Sound level≤ 56 dB (A) (to ISO 9296)
(in standard configurations)
Dimensions
Rack (H x W x D)133 x 483 x 681 mm
3 height units
installation depth 643 mm
Tower (H x W x D)481 x 280 x 692 mm
Weightapprox. 32 kg (depending on the
upgrading)
10 U41169-J-Z156-4-74
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IntroductionTechnical Data
Standards Complied With
Product safety
GlobalIEC 60950
EuropeEN 60950
USA / CanadaUL 1950, CSA 22.2 No. 950
Electromagnetic compatibility
EuropeEN 55022, Class A,
EN 55024, EN 61000-3-3
Ta iw a nJapanAustralia / New ZealandUSA / CanadaFCC Class A
Method of conformity
Europe (CE)73/23/EWG (EMV)
North AmericaFCC Class A
Admittance
Product safety
GlobalCB
EuropeENEC
GermanyGS
USA / CanadaCSAUS / CSAC
U41169-J-Z156-4-7411
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Page 13
2Important Notes
2.1Notes on Safety
In this section you will find information that you must note when using the
storage subsystem.
This device complies with the relevant safety standards for IT equipment,
including electronic office machines, intended for use in the office environment.
I You will also find the following safety instructions in the manual entitled
“Safety, Guarantee and Ergonomics“ which also includes other notes on
guarantee and ergonomics. Also pay attention to the notes in the manual
of the connected PRIMERGY system.
If you have any questions relating to setting up and operating your system in the
environment where you intend to use it, please consult our service organization.
V CAUTION!
● The actions described in these instructions should only be performed
by technicians, service personnel or technical specialists. Equipment
repairs should only be performed by qualified staff. Any failure to
observe the guidelines in this manual could expose the user to
considerable risks (electric shock, fire hazards) and could also
damage the equipment. Note that any unauthorized opening of the
device will result in the invalidation of the warranty and exclusion from
all liability.
● Transport the device in its original packaging or in other suitable
packaging which will protect it against shock or impact.
● Read the notes on environmental conditions in section “Technical
Data” on page 10 before setting up and operating the device.
● If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
U41169-J-Z156-4-7413
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Notes on SafetyImportant Notes
V CAUTION!
● Check that the rated voltage specified on the device's ID plate is the
same as the local line voltage.
● The device must only be connected to a properly grounded wall outlet
(the device is fitted with a tested and approved power cable).
● Make sure that the protective grounded outlet of the building’s wiring
system is freely accessible.
● Switching off the device does not cut off the supply of power. To do
this you must remove the power plugs.
● Before opening the unit, switch off the device and then pull out the
power plugs.
● Route the cables in such a way that they do not form a potential
hazard (make sure no-one can trip over them) and that they cannot
be damaged. When connecting up a device, refer to the relevant
notes in this manual.
● Never connect or disconnect data transmission lines during a storm
(lightning hazard).
● Systems which comprise a number of cabinets must use a separate
fused socket for each cabinet.
● The system unit and the directly connected external storage
subsystems should be connected to the same power supply
distributor. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the storage subsystem
has failed during a power failure.
● Make sure that no objects (such as bracelets or paper clips) fall into
or liquids spill into the device (risk of electric shock or short circuit).
● In emergencies (e.g. damage to housings, power cords or controls or
ingress of liquids or foreign bodies), immediately power down the
device, pull out the power plugs and notify your service department.
● Note that proper operation of the system (in accordance with IEC
60950/DIN EN 60950) is guaranteed only if slot covers are installed
on all vacant slots and/or dummies on all vacant bays and the housing
cover is fitted (cooling, fire protection, RFI suppression).
14 U41169-J-Z156-4-74
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Important NotesElectrostatic-sensitive Component Label
2.2Electrostatic-sensitive Component Label
Electrostatic-sensitive components may be identified by the following sticker:
You must follow the instructions below when handling modules containing
electrostatic-sensitive components
Ê Discharge static electricity from your body (for example by touching a
grounded metal object) before handling modules containing electrostaticsensitive components.
Ê The equipment and tools you use must be free of static charge.
Ê Remove the power plug before installing or removing modules containing
electrostatic-sensitive components.
Ê Only hold modules containing electrostatic-sensitive components by their
edges.
Ê Do not touch any of the pins or track conductors on a module containing
electrostatic-sensitive components.
Ê Use a grounding strap designed for the purpose, to connect you to the
system unit as you install the modules.
Ê Place all components on a static-safe base.
I An exhaustive description of the handling of modules containing electro-
static-sensitive components can be found in the relevant European and
international standards (DIN EN 61340-5-1, ANSI/ESD S20.20).
U41169-J-Z156-4-7415
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CE CertificateImportant Notes
2.3CE Certificate
The shipped version of this device complies with the requirements
of the EEC directives 89/336/EEC ”Electromagnetic compatibility“
and 73/23/EEC ”Low voltage directive“. The device therefore
qualifies for the CE certificate (CE=Communauté Européenne).
2.4RFI Suppression
All other equipment which is connected to this product must also have radio
noise suppression in accordance with EC Guideline 89/336/EWG.
Products which meet this requirement are accompanied by a certificate to that
effect issued by the manufacturer and/or bear the CE mark. Products which do
not meet this requirement may be operated only with the special permission of
the BZT (Bundesamt für Zulassungen in der Telekommunikation).
I This is a “Class A“ equipment. This equipment may cause harmful inter-
ference in residential areas. In this case, the user may be held liable for
taking appropriate measures and bearing the costs resulting from these
measures.
16 U41169-J-Z156-4-74
Page 17
Important NotesNotes on Mounting the Rac
k
2.5Notes on Mounting the Rack
● For safety reasons, at least two people are required to install the rack-
mounted model because of its weight and size.
● When connecting and disconnecting cables, observe the notes in the
documentation for your PRIMERGY system and the comments in the
”Important notes“ chapter in the 19-inch rack operating manual supplied with
the rack.
● Ensure that the anti-tilt bracket is correctly mounted when you set up the
rack.
● For safety reasons, no more than one unit may be withdrawn from the rack
at any one time during installation and maintenance work.
● If more than one unit is withdrawn from the rack at any one time, there is a
danger that the rack will tilt forward.
● The power supply to the rack must be installed by an authorized specialist
(electrician).
2.6Notes on Transportation
I Transport the storage subsystem in its original packaging or in other
suitable packaging which will protect it against shock or impact.
Do not unpack it until all transport maneuvers are completed.
If you need to lift or transport the storage subsystem, ask someone to
help you.
U41169-J-Z156-4-7417
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Environmental ProtectionImportant Notes
2.7Environmental Protection
Environmentally friendly product design and development
This product has been designed in accordance with the FSC standard for
“environmentally friendly product design and development”.
This means that the designers have taken into account important criteria such
as durability, selection of materials and coding, emissions, packaging, the ease
with which the product can be dismantled and the extent to which it can be
recycled.
This saves resources and thus reduces the harm done to the environment.
Notes on saving energy
Devices that do not have to be on permanently should not be switched on until
they need to be used and should be switched off during long breaks and on
completion of work
Notes on packaging
We recommend that you do not throw away the original packaging in case you
need it later for transportation. If possible, devices should be transported in their
original packaging.
Notes on labeling plastic housing parts
Please avoid attaching your own labels to plastic housing parts wherever
possible, since this makes it difficult to recycle them.
Take-back, recycling and disposal
For details on take-back and reuse of devices and consumables within Europe,
contact your FSC branch office/subsidiary or our recycling center in Paderborn:
Fujitsu Siemens Computers
Recycling Center
D-33106 Paderborn
Tel. ++49 5251 8180-10
Fax ++49 5251 8180-15
18 U41169-J-Z156-4-74
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Important NotesEnvironmental Protection
Further information on environmental protection
The Fujitsu Siemens Computers representative for environmental protection will
be happy to answer any further questions you may have concerning environmental protection.
This section describes the position and meaning of the operating and indicator
elements on the PRIMERGY SX30 storage subsystem.
3.1Indicator Elements on the Front
You can see the following on the front of the PRIMERGY SX30 subsystem
● The three operating status LEDs which indicate the power supply status, the
cooling status and the server management status.
● Control LEDs for the drives.
I There is a busy and a fault LED for each of the 14 possible hard disk
drives.
U41169-J-Z156-4-7421
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Indicator Elements on the FrontOperating and Indicator Elements
3.1.1Meaning of the Operating Status LEDs
The status of the status LEDs fitted on the drive backplane is transmitted by
optical waveguides so that the power supply status, the cooling status and the
server management status are indicated on the front of the storage subsystem.
1
2
3
Figure 2: Operating Status LEDs and Icons on the Front of the Rack Model
(1) Power supply status
(2) Cooling status
(3) Server management status
I Fault clearing instructions can be found in the chapter “Fault Clearing” on
page 85 of this manual.
22 U41169-J-Z156-4-74
Page 23
Operating and Indicator ElementsIndicator Elements on the Front
Optical WaveguideColorMeaning
Power supply statusnoneNo mains voltage present.
greenPOWER OK
Equipment switched on, all installed power
supply units OK.
yellowPOWER WARNING
One power supply unit has failed.
orangeSTANDBY
Equipment switched OFF, mains voltage
present.
Cooling statusgreenCooling OK
All installed fans and the interior temperature are OK.
yellowFan warning
One fan has failed.
The temperature is OK.
orangeCooling fault
All the fans have failed or the interior
temperature exceeds the permissible
values.
Server management
status
Table 2: Meaning of the Status Indication
noneNo meaning.
orangeIdentification display
Can be activated manually from
ServerView.
V CAUTION!
The PRIMERGY SX30 storage subsystem does not switch OFF
automatically in the case of overheating. Instead, the server switches it
OFF because data can only be saved to the hard disk drives when the
connected server has been shut down properly. Sudden switching OFF
can destroy the data.
U41169-J-Z156-4-7423
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Indicator Elements on the FrontOperating and Indicator Elements
3.1.2Meaning of the Control LEDs for the Drives
b u s y
f a u l t
Figure 3: Symbols of the Status LEDs of the Hard Disk Drives
(busy) Operating indication of the hard disk drive
(fault) Fault indication of the hard disk drive
24 U41169-J-Z156-4-74
Page 25
Operating and Indicator ElementsIndicator Elements on the Front
Optical
ColorMeaning
Waveguide
HDD BusygreenThe associated drive is active.
noneThe associated drive is inactive.
HDD FaultnoneThere is no hard disk drive fault.
orange,
permanently on
Check whether the associated drive has
been fitted correctly. If yes, the drive is
faulty or rebuild was stopped.
orange,
Drive rebuild
flashes slowly,
approximately once
per sec.
orange,
Drive identification
flashes quickly,
approximately 3
times per sec.
orange,
Drive fault must be assumed
flashes quickly, 4
times, pause
Table 3: Meaning of the Status LEDs Indications
U41169-J-Z156-4-7425
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Fan LEDOperating and Indicator Elements
3.2Fan LED
If you have been notified, via corresponding warning or error messages on the
server or via the cooling status LED on the front of the storage subsystem, that
there is a cooling problem, the fan status can be read on the fan LED.
1
Figure 4: Fitted Fan Module, View with Fan LED
(1) Fan LED
ColorMeaningRequired Measures
greenBoth fans are in operation.No action required.
yellowOne fan has failed.The fan module must be replaced.
orange Both fans have failed.The fan module must be replaced.
Table 4: Meaning of the Fan LEDs
I Replacement of the fan module is described in the chapter “Fan Module”
on page 39.
26 U41169-J-Z156-4-74
Page 27
Operating and Indicator ElementsON/OFF Switch
3.3ON/OFF Switch
The power switch is on the rear of the PRIMERGY SX30 storage subsystem. It
is a slide switch with three possible settings.
I
R
O
Figure 5: Power Switch on the Rear of the PRIMERGY SX30 Storage Subsystem
Position FunctionDescription
(I)local ONThe storage subsystem is switched on permanently
and is connected directly to the mains (for test
purposes only).
(R)remote ONThe operating mode (ON/OFF) is controlled by
TERMPWR via at least one of the SCSI buses or the
service processor module. In this default setting, the
storage subsystem is switched ON and OFF simultaneously with the server. If two servers are connected,
it remains active as long as one of the servers is
switched ON.
(O)OFFThe storage subsystem is switched OFF permanently.
Table 5: Possible Settings of the Power Switch
U41169-J-Z156-4-7427
Page 28
ON/OFF SwitchOperating and Indicator Elements
3.3.1Power Supply Unit LEDs
Depending on the delivery version there are two or three LEDs on the
connecting side of the power supply units that indicate the status of the power
supply units.
OFFOFFOFFNo AC voltage present.
OFFOFFflashingAC voltage present; standby
outputs ready.
OFFOFFONDC outputs ready. Power supply
unit operational.
ONOFFOFFNo AC voltage present for this
power supply unit or power supply
unit has failed.
flashingOFFONCurrent limiting.
OFFflashingOFFPre-failure. The LED indicates that
the fan speed falls under a speed
of 810 rpm and the fan will fail
soon.
Table 7: Meaning of the Power Supply Unit LEDs
U41169-J-Z156-4-7429
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Page 31
4Floorstand Model
4.1Open the Housing
4.1.1Removing and Mounting the Door
Figure 8: Removing the Door
Ê Unlock the door with the key (1) and open it.
Ê Remove the door by lifting it up (2).
Mounting is performed in the reverse order.
U41169-J-Z156-4-7431
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Open the HousingFloorstand Model
4.1.2Removing/Mounting the Left Side Cover
I To replacing the fan module (see section “Fitting/Removing the Fan
Module” on page 40) in the floorstand model the left side cover must be
removed.
!
Figure 9: Removing the Side Cover
Ê Open the door.
Ê Remove the lower left knurled screw (1) and slide the left side cover in the
direction of the arrow for cca. 3cm (2).
Ê Remove the side cover by lifting it from the sex guides (3).
32 U41169-J-Z156-4-74
Page 33
Floorstand ModelOpen the Housing
Mounting is performed in the reverse order.
V CAUTION!
For mounting the left side cover pay attention to the connection strip (1)
for the door switch (see figure 10). It can be damaged.
Figure 10: Floorstand Model: Door Switch with Connection Strip
U41169-J-Z156-4-7433
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Page 35
5Power Supply
5.1Power Supply Units
The PRIMERGY SX30 storage subsystem contains one power supply unit that
guarantees the power supply to all the fitted components. The second slot
(2 power supply units as a standard with the dual-node version) is equipped with
a dummy unit.
I To guarantee a redundant power supply, a second power supply unit
must be added. If one power supply unit fails, the system will carry on
running.
Figure 11: PRIMERGY SX30 Storage Subsystem with two Power Supply Units (Rack Model)
The power supply units are supplied with mains voltage via the supplied
connecting leads.
Power supply units (1) and (2) can be connected directly to two different phases
of the in-house circuit in order to achieve phase redundancy (see section “Mains
Connection with Phase Redundancy” on page 64).
U41169-J-Z156-4-7435
Page 36
Power Supply UnitsPower Supply
5.1.1Replacing the Power Supply Unit
V CAUTION!
It is imperative that you read the chapter chapter “Important Notes” on
page 13 in this manual before you carry out work on your storage
subsystem.
If faults occur with the power supply unit, it could be necessary to replace a
power supply unit. Information about the relevant error messages can be found
in the sections “Meaning of the Operating Status LEDs” on page 22 and “Power
Supply Unit LEDs” on page 28 and in the chapter chapter “Fault Clearing” on
page 85.
Figure 12: Power Supply Unit Removed
V CAUTION!
When a power supply unit is replaced in a non-redundant power supply
system (only one power supply unit present) the server must be
switched off or the SCSI channels deactivated.
Ê If only one power supply unit is present, shut down the server and switch it
off.
Ê Remove the lead of the defective power supply unit.
Ê Raise the lower catch on the power supply unit and carefully remove it from
its slot by pulling on the upper catch. To remove the power supply unit the
lower catch must be in the up position.
36 U41169-J-Z156-4-74
Page 37
Power SupplyPower Supply Units
Fitting is the reverse of removal:
Ê Push the new power supply unit into the empty slot (see next section “Adding
a Power Supply Unit”).
V CAUTION!
Please ensure that the power supply unit engages correctly in the
mounting frame and is locked in position. This is the only way to avoid
the power supply unit being shaken out of its mountings and
damaged during transport.
Ê Connect the lead to the power supply unit (see the section “Mains
Connection” on page 63
Ê Connect the power cable to the mains (see section “Mains Connection” on
page 63).
5.1.2Adding a Power Supply Unit
For a non-redundant power supply system (only one power supply unit
installed), the slot for an additional power supply unit contains a dummy unit.
This dummy unit must be removed.
Figure 13: Dummy Unit
Ê Raise the catch on the dummy unit and pull it out of the slot.
U41169-J-Z156-4-7437
Page 38
Power Supply UnitsPower Supply
Figure 14: Power Supply Unit Removed with Coding Pin
Ê Push the new power supply unit into the empty slot (see section “Replacing
the Power Supply Unit” on page 36).
I Please note the coding of the power supply unit. Only one power
supply unit, to which the coding pin (1) is attached in such a way that
it does not adversely affect the installation, may be used in the
PRIMERGY SX30 storage subsystem. The coding may not be
removed under any circumstances.
Ê Connect the lead to the new power supply unit (see section “Mains
Connection” on page 63).
Ê Connect the power cable to the mains (see section “Mains Connection” on
page 63).
38 U41169-J-Z156-4-74
Page 39
6Fan Module
The redundant fan module ensures cooling of the PRIMERGY SX30 storage
subsystem. It is equipped with two fans. If one fails, the other working fan sufficiently guarantees cooling and prevents the components of the storage
subsystem from overheating.
A temperature sensor on the rear panel of the power supply unit and a revolution
monitor fitted for each fan are used to permanently check the cooling. Error
messages can be read on the cooling status LED on the front panel of the
storage subsystem (see section “Meaning of the Operating Status LEDs” on
page 22) and on the fan LED (see section “Fan LED” on page 26).
As soon as fan failure is detected, the fan module with the defective fan should
immediately be replaced with an intact module so that the redundancy characteristics (availability) are retained.
I Only the complete fan module may be replaced.
I The fan module can be replaced during operation.
V CAUTION!
The fan module should be replaced within 30 seconds to prevent
possible overheating.
U41169-J-Z156-4-7439
Page 40
Fitting/Removing the Fan ModuleFan Module
6.1Fitting/Removing the Fan Module
I Please note the status of the fan LEDs before removing and after fitting
the fan module (3) (see section “Fan LED” on page 26).
Floorstand Model
Ê Remove the left side cover (see section “Removing/Mounting the Left Side
Cover” on page 32).
Rack Model
Ê Loosen the two knurled screws on the front of the rack model and pull the
subsystem out of the rack.
!
Figure 15: Releasing and Removing the Fan Module
Ê Release the fan module by putting two fingers into the recessed grips and
push the locking mechanisms found here inwards (1).
Ê Remove the fan module from the storage subsystem in the direction of the
arrow (2).
40 U41169-J-Z156-4-74
Page 41
Fan ModuleFitting/Removing the Fan Module
"
Figure 16: The Warning Label “Rotating Parts“ on the Fan Module
V CAUTION!
Note the warning label “Rotating Parts“ (4) on the fan module. There is
an increased risk of injury from rotating parts.
U41169-J-Z156-4-7441
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Fitting/Removing the Fan ModuleFan Module
Figure 17: Fitting the Fan Module
Proceed as follows when fitting the fan module:
Ê Put two fingers into the recessed grips (1). When fitting, it is not necessary
to push the locking mechanism inwards.
Ê Lift the fan module over the slot and insert it carefully (2).
Ê Gently push the fan module down until you can feel and hear it engaging.
42 U41169-J-Z156-4-74
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7SCSI Drives
The PRIMERGY SX30 storage subsystem can accomodate up to fourteen
1-inch hard disk drives. If it is equipped, e. g. with 146 Gbyte Ultra 160/320 SCSI
drives, approximately 2 Tbyte hard disk memory is available as a maximum
within one housing.
With the one-channel option, all of the fourteen U320 SCSI hard disk drives are
assigned only to this channel, and are accessible via a single node SCSI
module.
With the two-channel option, seven U160/320 SCSI hard disk drives at a time
are assigned to each of the two independend SCSI channels, and are accessible via two single-node SCSI modules in each case, as well as via the dual
node SCSI module.
The SCSI hard disk drives are built into a frame which allows defective drives to
be replaced (hot replacement) or new drives to be added (hot adding) during
operation.
The “Hot Replace“ function can only be performed together with a corresponding RAID configuration. Further information about the RAID configuration
or RAID level can be found in the disk array controller documentation.
A drive may only be replaced if it is inactive (see description of the LEDs in the
table “Meaning of the Status LEDs Indications” on page 25) or has been marked
as defective in the management tool.
The hot replacement procedure increases the availability of the system
operation and guarantees a high degree of data integrity and protection against
failure.
U41169-J-Z156-4-7443
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Handling Hard Disk DrivesSCSI Drives
7.1Handling Hard Disk Drives
Hard disk drives are highly sensitive electromagnetic devices and must be
handled with great care. It is extremely likely that an incorrect handling will lead
to a partially and/or total failure of the hard disk drives.
These failures will result in data errors and to loss of data or to total destruction
of the hard disk drive.
Please observe following rules, which will help to avoid the occurrence of this
type of problems:
● Store and transport hard disk units only within the limits stipulated in the
specification.
● When transporting hard disk units (even over short distances), always use
the original packaging (ESD labeling).
● Never expose a hard disk unit to a temperature shock. Avoid the formation
of condensation inside and on the outside of the hard disk drives.
The hard disk drives may be exposed only to defined temperature and
climatic conditions.
● Always put the hard disk unit down carefully, with its largest surface facing
downwards, to avoid the danger of tipping over.
7.2Fitting/Removing Drive/Blank Insert
V CAUTION!
Under no circumstances should you remove a hard disk unit while the
system is in operation if you are not sure that the hard disk drive is
operated by a RAID controller and belongs to a disk array which is
operating in RAID level 1, 5, 10 or 50.
The drives must all be marked clearly so that they can be put back into
the original slots after an upgrade. If this is not taken into account,
existing data can be destroyed.
The hard disk drives which can be ordered for the PRIMERGY SX30 storage
subsystem are delivered pre-installed in the slide-in hard disk units. Only a
service technician may remove a hard disk drive from the hard disk unit.
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SCSI DrivesFitting/Removing Drive/Blank Insert
Free slots are provided with a blank insert which must be removed before fitting
another hard disk unit.
The blank insert is fitted and removed in the same way as the hard disk drives.
Removing the blank insert
Installation/removal of the blank insert occurs for a part of storage subsystems
identically to the installation/removal of the hard disk units. For the other
subsystems follow the steps bellow:
Ê Press the upper and lower tabs on the blank insert together (see figure 18
on page 45) until the locking mechanism disengages, and remove the blank
insert from the slot.
Installation of the blank insert occurs in reverse order.
Figure 18: Blank Inserts and corresponding Hard Disk Units
V CAUTION!
Keep the blank insert for future use. If you remove the hard disk unit
again and do not fit a replacement, you must put back the blank insert
because of cooling, adherence to EMC (electromagnetic compatibility)
requirements and fire protection.
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Fitting/Removing Drive/Blank InsertSCSI Drives
Installing the hard disk units
V CAUTION!
The hard disk unit must be acclimatized in its operating environment for
an acclimatization time.
Temperature difference (°C)
(operating environment/outside)
53
105
157
208
259
3010
Table 8: Acclimatization Time for the Hard Disk Drives
Ê Solve the locking mechanism by pressing the locking button (1) (see
figure 18 on page 45) (only for a part of subsystems).
Ê Push the handle of the hard disk unit fully in the direction of the arrow.
Minimum acclimatization time
(hours)
!
Figure 19: Installing the Hard Disk Unit
Ê Push the hard disk unit into the empty slot (1) until it stops.
Ê Push the unit handle completely in the direction of the arrow (2) until the
locking mechanism (3) engages.
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SCSI DrivesFitting/Removing Drive/Blank Insert
Removing occurs in reverse order.
The hard disk units are provided with a transport lock (position 1 on figure 20).
This transport lock causes a blocking of the locking/unlocking mechanism of the
hard disk unit. The transport lock has to be removed before disengaging the
locking mechanism.
Figure 20: Hard Disk Unit: removing the transport lock
I Keep the safety lock pins.
For further server transportation you must lock the hard disk units with
the transport lock again (push the safety lock pin carefully and slantwise
through the opening below the locking mechanism, until it gets stuck).
Ê Pull the hard disk unit out. Note the instructions in the section “Handling
Hard Disk Drives” on page 44.
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Hot-Swap for SCSI Hard Disk DriveSCSI Drives
7.3Hot-Swap for SCSI Hard Disk Drive
V CAUTION!
Only pull out the hard disk units if the green HDD busy LED is not on.
If you want to replace an SCSI hard disk drive during operation, proceed as
follows:
Ê If you want to pull out a hard disk drive which is not defective, it must be set
to “Offline“ beforehand via the software (e.g. Mylex + GAM).
Ê Pull the hard disk drive (defective/not defective) out by a few centimeters.
Ê Wait for at least 60 seconds.
I This period is necessary for the RAID controller to recognize that a
hard disk drive has been pulled out and for the hard disk drive to come
to a stop.
Ê Pull the hard disk unit right out.
Ê Insert the new hard disk unit.
When you have removed the hard disk unit and are not fitting any replacement,
then fit a blank insert into the blank slot. Ensure that the blank insert engages
in the slot correctly.
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SCSI DrivesSCSI IDs
7.4SCSI IDs
With the one-channel option, the SCSI IDs of the hard disk drives are hardwarepredefined as follows:
The PRIMERGY SX30 storage subsystem is available in two different
HW versions:
● One-channel option
All of the fourteen U320 SCSI hard disk drives are assigned to this one
channel, and are accessible via a single node SCSI module.
● Two-channel option
Seven U160/320 SCSI hard disk drives at a time are assigned to each of the
two independent SCSI channels, and are accessible via two single node
SCSI modules in each case, as well as via two dual node (cluster) modules.
8.1Single Node SCSI Module
8.1.1Single Node SCSI Module One-channel
All of the fourteen SCSI hard disk drives are connected to this one SCSI
channel.
Figure 21: Single Node SCSI Modules on the Rear of the Server
(1) Single node SCSI module 0
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Single Node SCSI ModuleElectronic Modules
Figure 22: Single Node SCSI Module
The server accesses all SCSI drives via the single node SCSI module.
The single node SCSI module has the following functions:
● It transmits the SCSI bus from the SCSI input socket (68 pin, ultra high
density) on the rear side of the PRIMERGY SX30 storage subsystem to the
drive backplane.
● The SAF-TE controller on the module controls OLR functions and cabinet
diagnosis.
● Should the drive be replaced, it generates an SCSI reset signal.
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Electronic ModulesSingle Node SCSI Module
8.1.2Single Node SCSI Module Two-channel
Each of the two SCSI channels is accessible via a single node SCSI module:
– the first seven SCSI hard disk drives (located on the left side of the drive
cage, when seen from the front) as SCSI channel 1 via the single node SCSI
module 0, and
– the next seven SCSI hard disk drivers (located on the right of the drive cage)
as SCSI channel 2 via the single node SCSI module 1.
Figure 23: Single Node SCSI Modules on the Rear of the Server
(1) Single node SCSI module 0
(2) Single node SCSI module 1
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Single Node SCSI ModuleElectronic Modules
Figure 24: Single Node SCSI Module
The server accesses the SCSI arives via the single node SCSI modules. i. e. it
accesses one of the SCSI channels with seven drives in all via each of the
modules. If the host possesses a RAID controller with two channels, it has two
times seven hard disk drives at its command via the two SCSI input modules.
(see “Configurations” on page 65).
The single node SCSI module has the following functions:
● It transmits the SCSI bus from the SCSI input socket (68 pin, ultra high
density) on the rear side of the PRIMERGY SX30 storage subsystem to the
drive backplane.
● The SAF-TE controller on the module controls OLR functions and cabinet
diagnosis.
● Should the drive be replaced, it generates an SCSI reset signal.
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Electronic ModulesDual Node SCSI Module
8.2Dual Node SCSI Module
8.2.1Dual Node SCSI Module Two-channels
Each one of the two SCSI channels can be addressed from two servers via one
dual node SCSI module:
– The first 7 SCSI hard disk drives (located on the left side of the drive cage
when seen from the fronte) as SCSI channel 0 via the dual node SCSI
module 0 and
– The next 7 SCSI hard disk drives (located on the right side of the drive cage)
as SCSI channel 1 via the dual node SCSI module 1.
Figure 25: Dual Node SCSI Modules on the Rear of the Server
The dual node SCSI module allows two server to access the SCSI drives of one
of the two available SCSI channels in the storage subsystem. This ensures
server redundancy or common data access (Low Cost Clustering). If the host
has a RAID controller with 2 channels, 2 times 7 hard disk drives are available
twice via the two dual node SCSI modules (see chapter “Configurations” on
page 65).
The dual node SCSI module provides an Automatic Isolator Function if the
jumper X4 on figure 26 is setting. This function (default setting) allows the
replacement of the corresponding module without switching OFF the storage
subsystem (see table 11).
Jumper
Function
Position
1 - 2
(default)
The SCSI channels of the storage subsystem are automatically
isolated if the SCSI cable is unplugged or the corresponding
server is switched OFF.
Table 11: Jumper X4: Automatic Isolator Function
The dual node SCSI module has the following functions:
● Forward the SCSI bus from the two possible SCSI input sockets (68 pin, ultra
high density) on the rear of the PRIMERGY SX30 storage subsystem to the
drive backplane.
● Automatic isolation of the concerned SCSI input.
● The SAF-TE controller on the module controls OLR functions and cabinet
diagnosis.
● Should the drive be replaced, it generates an SCSI reset signal.
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Electronic ModulesFitting/Removing a Module
8.3Fitting/Removing a Module
Fitting/removing the two module types (single node SCSI module and/or the
dual node SCSI module) occurs in the same way. The following figures show
only the single node SCSI module.
V CAUTION!
Note the safety instructions and the instructions on the ESD label in
chapter “Important Notes” on page 13.
V CAUTION!
The single node SCSI module may only be removed while the system is
not in operation. Shut down the server before you remove the module or
take the line-to-neutral voltage from the SCSI (remove power supply unit
plug).
Proceed as follows if you would like to remove the SCSI module:
Figure 27: Unscrewing the SCSI Cable
Ê Loosen the knurled screw of the SCSI cables using your fingers, or, if
necessary, a screw driver, and remove the cable.
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Fitting/Removing a ModuleElectronic Modules
Figure 28: Loosening the Screw on the SCSI Module
Ê Loosen the knurled screw on the SCSI module using your fingers, or, if
necessary, a screw driver, and remove the cable.
Figure 29: Removing the SCSI Module
Ê Carefully remove the module. Grasp it on the top of the knurled screw and
on the bottom of the bracket so that it does not tilt.
Fitting the single node SCSI module is the reverse of removal:
Ê Make sure that the module engages correctly in the plug connection of the
drive backplane.
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9Connections
If you would like to put the PRIMERGY SX30 storage subsystem into operation,
the SCSI and the mains connections must be inserted.
The required connections are on the rear panel of the storage subsystem.
Figure 32: SCSI Connection
Ê Set up the data connection between the system unit and the storage
subsystem by inserting the plug of the cable from the system unit into the
corresponding SCSI connection of the storage subsystem.
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SCSI ConnectionConnections
Figure 33: Fitting the SCSI Plug Correctly
I When fitting the SCSI cables onto the connections, check that the
sensitive UHD plugs are fitted in the correct direction.
Incorrect installation damages the plugs!
Safe operation is not guaranteed with damaged plugs!
I Ensure that the plug is screwed securely to the SCSI connection. Only in
this way can the smooth flow of data between the system unit and the
storage subsystem be guaranteed.
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ConnectionsMains Connection
9.4Mains Connection
Figure 34: Inserting the Power Cable
The storage subsystem is supplied with the mains voltage via the delivered
power cable.
Ê Plug the end of the power cable marked (1) into the port of the power supply
unit on the rear panel of the storage subsystem.
Ê Plug the end of the power cable marked (2) into a safety socket on the in-
house mains or the 19-inch rack mains socket strip.
I Ensure that the safety socket used to connect the storage subsystem is
protected sufficiently by a 16 A or 15 A (USA) automatic cutout.
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Mains Connection with Phase RedundancyConnections
9.5Mains Connection with Phase Redundancy
In order to set up the mains connection of the storage subsystem with phase
redundancy, two power supply units and an additional power cable are required.
The two power supply units are connected directly either to two different phases
or to two different circuits of in-house mains.
2
1
Figure 35: Mains Connection with Phase Redundancy
Ê Connect one end of each power cable marked (1) to one of the power supply
units of the storage subsystem.
Ê Connect the ends of the power cables marked (2) to two different phases or
to two different circuits of the in-house mains or the 19-inch rack mains
socket strip.
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10Configurations
10.1With Single Node SCSI Modules
(One-channels)
P RI ME RGY
S e r v e r
R A I D c o n t r o l l e r
Figure 36: SCSI Configuration Example 1
● Server with RAID controller.
● PRIMERGY SX30 storage subsystem (one-channel version with a
maximum of 14 hard disk drives).
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With Single Node SCSI Modules (Two-channels)Configurations
10.2With Single Node SCSI Modules
(Two-channels)
P RI ME RGY
s e r v e r
R A I D c o n t r o l l e r
Figure 37: SCSI Configuration Example 2
● Server with RAID controller.
● PRIMERGY SX30 storage subsystem (two-channel version with two times 7
hard disk drives).
P RI ME RGY
s e r v e r
R A I D c o n t r o l l e r
P RI ME RGY
s e r v e r
R A I D c o n t r o l l e r
Figure 38: SCSI Configuration Example 3
● Two servers with RAID controller.
● PRIMERGY SX30 storage subsystem (two-channel version with a maximum
● PRIMERGY SX30 storage subsystem (two-channel version with two times 7
hard disk drives).
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11Installation
11.1Installation Steps
V CAUTION!
The storage subsystem should not be subjected to any extreme environmental conditions (see section “Technical Data” on page 10). Protect it
from dust, moisture and heat.
The following installation steps are described in detail in other sections of this
chapter:
Ê Unpacking the storage subsystem.
Ê Setting up the floorstand model or insert the rack model into the rack.
Ê Cabling the storage subsystem (see section “SCSI Connection” on
page 61).
Ê Setting the desired system parameters.
Ê Connecting the storage subsystem to the mains voltage (see section “Mains
Connection” on page 63 or section “Mains Connection with Phase Redun-
dancy” on page 64).
Ê Switching ON the storage subsystem.
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Unpacking the Storage SubsystemInstallation
11.2Unpacking the Storage Subsystem
V CAUTION!
Please note the safety instructions in chapter “Important Notes” on
page 13.
Enlist the help of others to carry the storage subsystem.
You should retain the original packing of the storage subsystem for possible
further transport.
Ê Unpack all parts.
Ê Check the contents of the package for visible transport damage.
Ê Check whether the delivery matches the information given on the delivery
note.
Ê Check whether the first page of the guarantee booklet has been completed
in full.
If you find transport damage or inconsistencies between the contents of the
package and the delivery note, inform your supplier immediately!
11.3Setting Up the Floorstand Model
Set up the storage subsystem at the intended installation site.
Note the following:
– The equipment must be protected against direct sunlight.
– The required minimum distances for operating and maintenance areas must
be adhered to.
– In order to connect the server, the rear panel of the storage subsystem must
be accessible.
– The mains plug must be accessible easily and safely.
– The free space in front of and behind the storage subsystem must be at least
200 mm so that the storage subsystem is ventilated sufficiently.
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InstallationInstalling/Uninstalling the Subsystem in/from the Rac
k
11.4Installing and Uninstalling the Storage
Subsystem in and from the Rack
V ● Please observe the safety precautions and references to mounting
into the rack in chapter “Important Notes” on page 13.
● At least two people are needed to position the server in the rack.
● The rack can tip over if more than one unit is removed.
11.5Requirements of the Rack
The rack systems of the Fujitsu Siemens Computers GmbH (19-Inch (Classic)
Rack, DataCenter Rack and PRIMECENTER Rack) fully support the installation
of the PRIMERGY server systems. The installation in rack systems of several
other manufacturers (3rd-Party Rack) available at present is supported to a
large part.
To accommodate the ventilation concept and ensure proper ventilation of the
components in the rack, any unused areas must be closed using dummy covers.
Power is supplied via the socket strips available in the rack.
The mounting of the cable management is described in detail in the Technical
Manual for the respective rack.
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Requirements of the RackInstallation
The main features of the rack systems of the Fujitsu Siemens Computers GmbH
are:
PRIMECENTER Rack
– Frontally bolted telescopic rails or sliding rails.
The rails are provided with a linear alignment facility to ensure also an
adjustment to different rack depths (except in the rear left area, where a
support bracket is used).
– Extended cable management within the lateral rack area.
DataCenter Rack
– Frontally or laterally (using a grid) bolted telescopic rails or sliding rails
(except within the rear left area, where a support bracket is used).
– Extended cable management within the lateral rack area.
19-Inch (Classic) Rack
– Laterally (using a grid) bolted telescopic rails or sliding rails.
– Cable management using a hinged cable carrier.
The mounting of the telescopic rails and the assembly brackets in the different
racks is described in the next sections.
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InstallationRequirements of the Rac
k
When installing rack systems of several other manufacturers, the following
applies:
3rd-Party Rack
Some general conditions must observed:
– Installation dimensions (see the dimensions shown in figure 40 on page 74).
Darea for cable routing (cable area depth) and ventilation
Earea for front panel and ventilation
Fright and left area for support systems
PPRIMERGY installation depth
a1front left support upright
a2front right support upright
b1rear left support upright
b2rear right support upright
– The operability of the server safety mechanisms, e.g. stoppers or holding
back systems, must be guaranteed.
– The form of the rack support uprights must ensure the frontal screwing on of
the telescope rails.
– Frontally bolted telescopic rails or gliding rails.
The rails are provided with a linear alignment facility to ensure also an
adjustment to different rack depths.
– No support for the cable management delivered with the mounting kit.
– Climatic conditions.
An air intake unimpeded to a large extent in the rack front and an air
discharge in the rear cover of the rack are necessary for the ventilation of the
installed server.
In principle, the ventilation concept envisages that the necessary cooling is
reached by the horizontal self-ventilation of the installed devices (air flow
from the front to the rear).
– Power supply.
Presence of appropriate socket strips must be ensured for the installation in
3rd-Party Racks.
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Requirements of the RackInstallation
2
D
min.
b1
A
a1
100 mm
F
min. 15 mm
C2
b2
PRIMERGY
P
F
710 - 815 mm
a2
C1
1
C
(450 mm +1)
-0
E
45 mm
B
Figure 40: Mechanical Conditions
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InstallationInstalling in the Different Racks
11.6Installing in the PRIMECENTER Rack
For installation in the PRIMECENTER Rack, the rack mounting kit delivered with
the subsystem is used.
Sliding rail
rear left
2
Sliding rail
front left
2
Tapetite II M4 screw
Figure 41: Rack Mounting Kit
Ê Install the support structure as shown in the figure.
Sliding rail
rear right
2
Sliding rail
front right
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Installing in the Different RacksInstallation
Support bracket 1HU
1
1
2
2
Sliding rail
rear left
2
Sliding rail
front left
1
2
1
2
1
19" mounting spring
2
Tapetite II M4 screw
Figure 42: Installing the Support Structure in the PRIMECENTER Rack
Sliding rail
rear right
2
Sliding rail
front right
2
1
For mounting the left telescopic rail in the PRIMECENTER Rack, the delivered
support bracket must first be mounted on the rear left support upright. The
bracket must be mounted level with the lower edge of the device.
Ê Refer to the assembly instructions in the Technical Manual for the PRIME-
CENTER Rack (see also “Related publications” on page 93).
I For better orientation the height units are marked on the support
uprights.
Ê Mount the support angle at the appropriate height on the left rear support
upright as described in the Technical Manual of the PRIMECENTER Rack.
Ê Insert the support structure in the rack.
Ê Place the mounting springs in the appropriate holes of the support bracket
or support upright at the marked attachment points and screw the support
structure tight at the 19“ profiles on the front and the rear (see figure on
page).
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InstallationInstalling in the Different Racks
Ê Also make sure that there is a length adjustment.
Ê Loosen the scews for the length adjustment slightly to ensure that the
support structure is installed in the rack without too much tension.
Ê After this, fasten the screws again tightly.
I The maximal moment of fixation for the Tapetite II M4 screws
is 170 Ncm.
Ê Place the cage nuts for fastening the front panel in the appropriate holes of
the front support uprights.
Ê Insert the server and fasten it using the two knurled screws (section
“Installing the Server” on page 79)
Ê Route the cables with the server inserted as described in the Technical
Manual of the PRIMECENTER Rack.
1
19" mounting spring
2
Tapetite II M4 screw
Figure 43: Installing the Sliding Rails in the PRIMECENTER Rack
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Installing in the Different RacksInstallation
11.7Installing in the DataCenter Rack
The installation in the DataCenter Rack is carried out in the same way as was
described for the PRIMECENTER Rack.
11.8Installing in the Classic Rack
To install the server in the Classic (19-inch) Rack, please use a sliding rail of the
rack manufacturer.
The rack mounting kit delivered with the server cannot be used for this rack.
11.9Installing in 3rd-Party Racks
If your rack matches the general conditions for 3rd-Party Racks, you can use
parts of the rack mounting kit delivered with the server. The delivered support
bracket and the cable management may not be required.
For installing the server in a 3rd-Party Rack the following parts from the rack
mounting kit are required:
– Two telescopic rails (assembled)
– Eight mounting springs with Tapetite II M4 screws.
Ê Refer to the original manual of the rack manufacturer regarding the
mechanical installation and/or the climatic conditions.
V When installing the server installation in 3rd-Party Racks, make sure
that there is air flow in the rack from the front to the rear.
I A number of parts of the delivered rack mounting kit may not be
compatible, because original parts of the 3rd-Party Rack must to be
used.
V Make sure that the server security mechanismus, e. g. stoppers and
holding back systems, will function properly.
Ê Insert the server (see section “Installing the Server” on page 79).
Ê Route the cables as described in the original manual of the rack.
Ê Secure the server on the front panel using two knurled screws.
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InstallationInstalling the Server
11.10 Installing the Server
Install the support structure as described for the PRIMECENTER Rack.
The following steps can be performed by a single person:
Figure 44: Fastening the Server
Ê Push the server into the rack as far as it will go (1).
Ê Secure the server within the rack using two knurled screws (2).
To uninstall the server, proceed in reverse order.
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Routing the LeadsInstallation
11.11 Routing the Leads
The leads of the storage subsystem are routed in the rack in such a way that the
slide-in unit can be pulled forwards without the leads having to be loosened.
The cable galleries and a swivelling arm on which the cables are routed are
located in the interior of the DataCenter rack (on the right if seen from the rear
of the rack). The procedure can be found in the chapter “Cable Management“ in
the DataCenter rack manual.
In other rack models, the leads are secured to hinged cable carriers. The hinged
cable carrier is in the installation kit for the 42-HE rack. The screw and the
spring-loaded nut which are used for installation form part of the racks or the
mounting kit belonging to the rack.
Figure 45: Hinged Cable Carrier
Proceed as follows:
Ê Secure the hinged cable carrier with the screw to the spring-loaded nut fitted
to the installation pillar according to the description in the rack manual. The
hinged cable carrier must be fitted within the height range of the storage
subsystem.
V CAUTION!
The hinged cable carrier should be fixed on the installation pillar only.
Do not fix it on the storage subsystem.
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InstallationRouting the Leads
1
Figure 46: Leads Routing
Ê Connect the leads to the system unit and to the storage subsystem.
V CAUTION!
The cables must have enough over-length when connecting to the
storage subsystem (see figure 46). This is necessary to prevent them
being pulled out of the connectors when the system is withdrawn from the
rack (the mains connectors could be pulled out unintentionally).
Ê Route the leads as shown in the figure 45 on page 80 und figure 46.
Ê Insert the leads through the cable guides.
Ê Secure the leads to the hinged cable carrier with the cable tie (1).
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Connecting/Disconnecting LeadsInstallation
11.12 Connecting and Disconnecting Leads
V CAUTION!
The power plug must be pulled out!
Read the documentation for the external device before connecting any
leads.
Lead may neither be connected nor disconnected during thunderstorms.
When disconnecting a lead, always hold it by the plug, never pull on the
wire!
When connecting or disconnecting leads, follow the sequence described below:
Connecting leads
Ê Switch OFF all the relevant devices.
Ê Pull the power plugs of all the relevant devices out of their sockets.
Ê Connect all the leads to the server and the storage subsystem. Mark the
leads and make a note of the function of each lead. Always note the safety
instructions in chapter “Important Notes” on page 13.Ê Connect the power plugs to appropriately protected safety sockets. For rack
models make sure that the power cables of the devices are connected in
such a way that the power is split equally among the three phases (L1, L2,
L3) (you can find further information in the manual for the19-inch rack).
Ê For devices with hinged cable carriers, secure the leads to the hinged cable
carrier with cable ties.
Disconnecting leads
Ê Switch OFF all the relevant devices.
Ê Pull the power plugs of all the relevant devices out of their sockets.
Ê Disconnect all the cables on the server and on the storage subsystem.
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InstallationSwitching the Subsystem ON/OFF
11.13 Switching the Storage Subsystem ON/OFF
The PRIMERGY SX30 storage subsystem can be switched ON or OFF via its
own operating switch or via TerminationPower of the controller in the server.
V CAUTION!
If the storage subsystem is not switched ON by a connected server, the
storage subsystem must always be switched ON before the connected
server.
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12Fault Clearing
V CAUTION!
Note the safety instructions in the “Safety, Guarantee and Ergonomics“
manual and in section “Connecting and Disconnecting Leads” on
page 82.
If a fault occurs, attempt to rectify it in accordance with the measures set out
below:
● Which are described in this chapter,
● Which are described in the documentation for the connected server and the
disk array controller used.
If you cannot rectify the fault, proceed as follows:
Ê Note the steps that you have performed and the state which was active when
the error occurred. Note also any error message which may have been
displayed.
Ê Switch OFF the connected server.
Ê Switch OFF the storage subsystem and pull out the power plug.
Ê Contact our service organization.
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Problem Solutions and TipsFault Clearing
12.1Problem Solutions and Tips
The following sections describe irregularities which can be observed on the
storage subsystem in case of faults. Their possible causes are named and there
are instructions for fault clearing.
12.1.1 Power Supply Indication (Front)
If the power supply indication is green the device is switched on and the power
supply and power supply units are OK.
12.1.1.1 Power supply indication remains dark
Power cable not connected correctly
Ê Ensure that the power cable on the storage subsystem and the safety socket
are connected correctly.
Power supply units defective
Ê Check the LEDs of the power supply units.
If the operating indication (green LED) is dark on the power supply units and
the error indication (amber LED) is on, the power supply units are defective.
Ê Replace the power supply units.
12.1.1.2 Power supply indication is yellow
One of the installed power supply units has failed
Ê Check which one of the power supply units has failed. On the rear panel of
the storage subsystem there is an amber LED and a green LED on all the
power supply units. If only the amber LED is ON, the power supply unit is
defective or the power supply don’t receive power.
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Fault ClearingProblem Solutions and Tips
Ê Replace the defective power supply unit (see section “Replacing the Power
Supply Unit” on page 36).
The problem is cleared if
– the green LED on the power supply unit is ON and
– the power supply indication on the front panel of the storage subsystem
is green.
12.1.1.3 Power supply indication is flashing orange
The device is switched OFF and in the standby mode.
Ê Switch the device ON (see section “Switching the Storage Subsystem
ON/OFF” on page 83).
Ê If the LED remains orange, the power supply units may have failed. Replace
the power supply units. If the LED then still remains orange, contact our
service organization.
12.1.2 Cooling Status
If the cooling status LED is green, both the installed fans and the interior temperature of the storage subsystem are OK.
12.1.2.1 Cooling status LED is yellow
I This indication means that a redundant fan is defective, but the temper-
ature is OK.
One of the fans is defective
I In this case, the status LED on the fan module is yellow (see section “Fan
LED” on page 26).
Ê Replace the fan module (see section “Fitting/Removing the Fan Module” on
page 40).
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Problem Solutions and TipsFault Clearing
V CAUTION!
It is imperative when replacing the fan module during operation that
you take no longer than 30 seconds, since otherwise the temperature
in the storage subsystem can exceed the permissible limit values.
After the fan module has been replaced successfully, both the status LED on the
fan module and the cooling status LED must be green again.
12.1.2.2 Cooling status LED is orange
In this case there is a cooling fault.
Ê Check whether or not all the fans have failed. In this case the status LED on
the fan module is orange (see chapter “Fan Module” on page 39).
If the status LED on the fan module is green or yellow, the temperature in the
device is too high although the fans (or at least one of the fans) are working.
Check whether or not the ambient temperature is too high or the air outlet on
the rear panel of the device is obstructed.
All the fans have failed
Ê Immediately shut down the system to prevent overheating damage in the
device.
Ê Replace the fan module (see section “Fitting/Removing the Fan Module” on
page 40).
V CAUTION!
It is imperative when replacing the fan module during operation that
you take no longer than 30 seconds, since otherwise the temperature
in the storage subsystem exceeds the permissible limit values.
12.1.3 Server Management Status
This indication can be activated manually from the ServerView. Evaluation is
performed with a later version of the storage subsystem.
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12.1.4 Storage Subsystem Switches OFF
Temperature too high
The temperature sensors have measured an increased temperature and the
server has shut down the system.
Ê Wait until the storage subsystem has cooled down.
12.1.5 System does not Start Up after New Drives have