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Certified documentation
according to DIN EN ISO 9001:2000
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2000.
cognitas. Gesellschaft für Technik-Dokumentation mbH
The PRIMERGY RX220 is an AMD-based server for mid-tier applications in
server farms. The server is well suited for front end services as well as for use
as an e-mail server, Internet server, or general applications server.
1.1Overview of the documentation
Concept and target groups
This Service Supplement adds to the information provided in the Operating
Manual, the Options Guide and the Technical Manual for the system board.
V CAUTION!
The activities described in this manual may only be performed by service
personnel.
Service DVD
A service DVD PRIMERGY is available for Fujitsu Siemens service partners.
This DVD contains the following manuals as PDF files:
– The “Safety” manual
– The Operating Manual for the PRIMERGY RX220
– The Technical Manual for the system board D2130
– The Options Guide for the PRIMERGY RX220
– The “D2130 Setup Utility for RX220” manual
– The Service Supplement for the PRIMERGY RX220
I These PDF files (except the Service Supplement) can also be
downloaded free of charge from the Internet:
At http://manuals.fujitsu-siemens.com you will find an overview page
showing the online documentation available on the Internet. You can go
to the PRIMERGY Server documentation by clicking on industry standard servers.
RX220Service Supplement5
Overview of the documentationIntroduction
Information/activityManual
Detailed safety notesSafety Manual
Features and technical data of the serverOperating Manual
Installation and operation, among other things:
– External connections to the server
– Operation
– Configuration of the server
– Installation of the rack mounting kit
Troubleshooting
Installation/removal of all hot-plug compo-
nents:
– Hot-plug HDD modules
Information about the system board:
– Features of the system board
– Board layout
– Jumper settings
– Replacing the battery
Extensions and upgrades:
Technical Manual
Options Guide
I For some components only the instal-
lation routine is described in the Options
Guide. Removing this components
proceed in reverse order.
– Extending/replacing main memory
– Installing a second processor/replacing the
processor
– Replacing the processor heat sink
– Installing accessible drives
– Installing controllers in non-hot-plug PCI
slots
– Installing RemoteView components
Table 1: Overview of the RX220 documentation
6Service Supplement RX220
Notational conventions
Information/activityManual
Replacement routines:
– Replacing the system fans
– Replacing the control panel board
– Replacing the power supply unit
– Replacing the internal server power supply
cable
– Replacing the chassis ID module
– Replacing the non-hot-plug hard disk
– Replacing the SATA backplane
– Replacing the fan backplane
– Replacing the system board
The following notational conventions are used in this manual:
Italicsindicate commands, menu items or software programs.
“Quotation marks”indicate names of chapters and terms that should be
emphasized.
Êtext which follows this symbol describes activities that
must be performed in the order shown.
V CAUTION!pay particular attention to text marked with this symbol.
Failure to observe this warning may endanger your life,
damage the server, or lead to loss of data.
Isupplementary information, remarks and tips follow this
symbol.
Table 2: Notational conventions
RX220Service Supplement7
2Procedure
V CAUTION!
The actions described in this manual should only be performed by
service personnel.
Ê First of all please familiarize yourself with the safety instructions in the
chapter “Safety notes” on page 11.
Ê Make sure that all required manuals (see Service-DVD) are available,
printing out the PDF files if necessary. You will definitely need:
– the Operating Manual for the server and
– the Options Guide for the server
– the Technical Manual for the system board.
Ê Shut down the server correctly, switch it off, pull out the power plug, and
open the server as described in the chapter “Replacement routines” on
page 17.
Ê Replace the defective component, as described in the relevant chapter.
Ê Close the server.
Ê Connect up the server cables.
Ê Connect the server to the mains.
Ê Start the operating system.
Ê If necessary, perform the relevant configuration.
1
1
1
1
1
These procedures are described in the Operating Manual.
RX220Service Supplement9
3Safety notes
I The following safety notes can also be found in the manual entitled
“Safety”.
This device complies with the relevant safety regulations for data processing
equipment.
V CAUTION!
The actions described in this manual should only be performed by
service personnel.
Before operating the device
V CAUTION!
● During installation and before operating the device, observe the
instructions on environmental conditions for your device.
● If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
● Transport the device only in its original packaging or in packaging
which protects it from knocks and jolts.
Installation and operation
V CAUTION!
● If the rack model is integrated in an installation that receives power
from an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.
● The server automatically adjusts to a mains voltage between 100 V
and 240 V. Make sure that the local mains voltage is neither above nor
below this range.
RX220Service Supplement11
V CAUTION!
● This device has a specially approved power cable and must only be
connected to a grounded insulated socket.
● Ensure that the power socket on the device or the grounded wall
outlet is freely accessible.
● The ON/OFF button does not disconnect the device from the mains
voltage. To completely disconnect it from the mains voltage, remove
the power plug from the insulated socket.
● Always connect the device and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the peripheral device
(e.g. storage subsystem) has failed during a power outage.
● Data cables to peripheral devices must be adequately shielded.
● To the LAN wiring the requirements apply in accordance with the
standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 MBps
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.
Safety notes
● Route the cables in such a way that they do not form a potential
hazard and that they cannot be damaged. When connecting up a
device, refer to the relevant notes in this manual.
● Never connect or disconnect data transmission lines during a storm
(lightning hazard).
● In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign matter), switch off the device immediately and
remove the power plug.
● Proper operation of the device (in accordance with IEC 60950/
EN 60950) is only ensured if the casing is completely assembled and
the rear covers for the installation openings have been put in place
(electric shock, cooling, fire protection, interference suppression).
12Service Supplement RX220
Safety notes
V CAUTION!
● Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other expansions, you may damage the system or violate the safety regulations
and regulations governing RFI suppression.
● The components or parts marked with a warning label (e.g. lightning
symbol) may only be opened, removed or exchanged by authorized,
qualified personnel.
● The warranty expires if the device is damaged during the installation
or replacement of system expansions.
● You may only set those resolutions and refresh rates specified in the
„Technical data“ section of the monitor description. Otherwise, you
may damage your monitor.
Batteries
V CAUTION!
● Incorrect replacement of batteries may lead to risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the Technical Manual for the
system board).
● Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
● Replace the lithium battery on the system board in accordance with
the instructions in the Technical Manual for the system board.
● All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). The marking also contains the chemical
symbol of the heavy metal that determines the classification as a
pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
RX220Service Supplement13
Safety notes
Notes on handling CDs/DVDs in CD/DVD drives
V CAUTION!
● Use only CDs/DVDs in proper condition in the CD/DVD drive of your
server to prevent data loss, damage to the device, or injuries.
● Therefore, check each CD/DVD for damage, cracks, breakage etc.
before inserting it in the drive.
● Please note that any additional labels applied may change the
mechanical properties of a CD/DVD and cause imbalance.
● Damaged and imbalanced CDs/DVDs can break at high drive speeds
(data loss).
● Under certain conditions, sharp-edged pieces of broken CDs/DVDs
can penetrate the cover of the drive (cause damage to the device)
and be thrown out of the device (therefore causing injury to
uncovered body parts, particularly the face or neck).
I To protect the CD/DVD drive and prevent mechanical damage, as well as
premature wearing of the CDs/DVDs, you should observe the following
advice:
– Only insert the CDs/DVDs in the drive when needed and remove
them after use.
– Store the CDs/DVDs in suitable sleeves.
– Protect the CDs/DVDs from exposure to heat and direct sunlight.
14Service Supplement RX220
Safety notes
Note about the laserThe CD-/DVD-ROM drive is classified for laser class
1according to
IEC 60825-1.
V CAUTION!
The CD-/DVD-ROM drive contains a laser diode (LED). Sometimes the
LED produces a stronger laser beam than laser class 1. Direct view into
this laser beam is dangerous.
Never remove parts of the CD-/DVD-ROM drive assembly!
Modules with electrostatic-sensitive devices
Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:
Figure 1: ESD label
V CAUTION!
When you handle components fitted with ESDs, you must observe the
following points under all circumstances:
● Remove the power plug from the power socket before inserting or
removing components containing ESDs.
● You must always discharge static build-up (e.g. by touching a
grounded object) before working with such components.
● The equipment and tools you use must be free of static charge.
● Use a grounding cable designed for this purpose to connect yourself
to the system unit as you install components.
RX220Service Supplement15
Safety notes
V CAUTION!
● Always hold components with ESDs at the points marked green
(touch points).
● Do not touch any exposed pins or conductors on a component.
● Place all components on a static-free base.
I You will find a detailed description of handling ESD components in the
relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).
16Service Supplement RX220
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