Page 1
Operating Manual
English
Streamer LTO-3 half height
400GB/800GB
SCSI Ultra320
Page 2
Are there...
... any technical problems or other questions you need clarified?
Please contact our Help Desk (see warranty card as well as chapter "
manual).
The latest information on our products, tips, updates, etc., can be found on the Internet under:
www.fujitsu-siemens.com
Troubleshooting" in this
Page 3
Page 4
Herausgegeben von/Published by
Fujitsu Siemens Computers GmbH
Bestell-Nr./Order No.: A26361-H986-Z100-1-7619
Printed in the Federal Republic of Germany
AG 0207 02/07
Page 5
Streamer LTO-3
half height
400GB/800GB
SCSI Ultra320
OPERATING MANUAL
February 2007 edition
Page 6
Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Other software and hardware names referred to in the manual are generally also registered
trademarks whose use is also subject to legal conditions.
Copyright © 2007
All rights, including rights of translation, reproduction by printing, copying or similar methods,
even of parts are reserved.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or design,
are reserved.
Delivery subject to availability. Right of technical modification reserved.
This manual was produced by
cognitas. Gesellschaft für Technik-Dokumentation mbH
www.cognitas.de
Page 7
Contents
Introduction........................................................................................................................................... 1
Functions...................................................................................................................................... 1
Notational conventions ................................................................................................................. 2
Important notes..................................................................................................................................... 3
Safety ........................................................................................................................................... 3
Manufacturer's notes .................................................................................................................... 3
Environmental protection.............................................................................................................. 3
Cleaning notes ............................................................................................................................. 5
Notes on working with magnetic tape cartridges.......................................................................... 6
How to order magnetic tape cartridges and cleaning cartridges .......................................... 6
Installing the streamer .......................................................................................................................... 7
Setting streamer ........................................................................................................................... 8
Mounting the streamer ............................................................................................................... 10
Mounting position ...............................................................................................................10
Connecting the streamer ............................................................................................................ 11
Using the streamer ............................................................................................................................. 12
Control button/function key......................................................................................................... 12
Ejecting cartridge in normal operation................................................................................ 12
Ejecting cartridge in emergency operation......................................................................... 13
Handling magnetic tape cartridges............................................................................................. 14
Initializing /deleting magnetic tape cartridges .................................................................... 14
Loading a cartridge.............................................................................................................14
Unloading a cartridge ......................................................................................................... 15
Using cartridge write protection.......................................................................................... 15
Problems with magnetic tape cartridges ............................................................................ 16
Emergency reset ................................................................................................................ 16
Meaning of the LED indicators ........................................................................................................... 17
Software installation ........................................................................................................................... 18
Windows..................................................................................................................................... 18
LINUX......................................................................................................................................... 19
SOLARIS.................................................................................................................................... 19
Firmware flash............................................................................................................................ 19
Troubleshooting.................................................................................................................................. 20
Technical data .................................................................................................................................... 23
A26361-H986-Z100-1-7619 English
Page 8
Page 9
Introduction
The Streamer LTO-3 half height 400GB/800GB SCSI Ultra320 is a drive for magnetic tape
cartridges.
The streamer is a mass storage which is especially suited for the following applications:
• Backup of hard disk drives
• Data archiving
• Data acquisition
• Data exchange
• Software distribution
• Emergency recovery
This manual contains all the information you require to install and operate the streamer.
To install the streamer, you need some knowledge of hardware. Make sure you observe the
instructions in the "Important notes" chapter of your computer's operating manual.
The streamer has to be operated only in SCSI Bus mode LVD (Low Voltage Differential).
!
i
SCSI Bus mode SE (Single Ended) is not allowed and leads to losses speed and to
exceeding abrasion of the streamer and magnetic tape cartridges.
Pay attention to an appropriate SCSI configuration in Bus mode LVD during the
connection of the streamer (controller, cabling, and timing).
In the event of any problems occurring, please contact your sales outlet or your customer
service center.
Further information
• How to mount the streamer into the computer is described in the following manuals:
− Operating manual for your computer
− Technical Manual for your computer
• Information about the SCSI interface can be found in the following manuals:
− Technical Manual for the SCSI board
− Operating manual for your computer
− Technical Manual for your computer
• For information on the required SCSI drivers and the backup software, refer to the software
documentation.
Functions
In order to operate the streamer, the computer must therefore have a SCSI interface of the
i
The streamer is equipped with the following properties/functions:
● a SCSI interface of the type Ultra320 HD (high density), wide (16 bit) LVD/SE (Low Voltage
● a 68-pin Wide SCSI port
● a memory capacity of 400 Gbyte (without compression) or 800 Gbyte (with 2:1-compression).
● a maximum continuous data transfer rate of up to 60MB per second with compression
● an internal buffer of 128 MB
type Ultra160 or Ultra320 and the appropriate SCSI drivers must be installed.
Differential or Single-Ended)
A26361-H986-Z100-1-7619 English - 1
Page 10
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Notational conventions
In this manual the following notational conventions can be found:
Pay particular attention to texts marked with this symbol. Failure to observe
!
i
► Text which follows this symbol describes activities that must be performed in
T
"Quotation marks" Indicate names of chapters, hard disks, CD, DVD and terms that are being
his font Represents outputs on the screen.
this warning endangers your life, destroys the system, or may lead to loss of
data. Failure to follow the instructions may lead to loss of data, invalidate
your warranty, destroy the device, or endanger your life.
Indicates important information, which is required to use the system
properly.
the order shown.
Indicates names of programs, commands or menu items. This font
emphasized.
2 - English A26361-H986-Z100-1-7619
Page 11
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Important notes
In this chapter you will find information regarding safety which is essential to take note of
!
Safety
This device complies with the relevant safety regulations for data processing equipment, including
electronic office machines for use in an office environment. If you have any questions, contact your
sales outlet or your customer service center.
● This device has been developed for use in approved systems with a fire-proof casing (in
● Please observe the notes on power loss and environmental conditions in the "Important notes"
● Please observe the safety information provided in the "Important notes" chapter in the
Manufacturer's notes
with your streamer.
accordance with IEC 950 / EN 60950).
chapter of the computer's operating manual.
computer’s operating manual.
CE certificate
The shipped version of this drive complies with the requirements of the EC Guideline
89/336/EEC "Electromagnetic compatibility".
Compliance was tested in a typical system configuration.
When installing the streamer, observe the specific installation notes in the Operating
Manual or Technical Manual for the receiving device.
Environmental protection
Environmentally friendly product design and development
This product has been designed in accordance with the Fujitsu-Siemens Computers standard
”environmentally friendly product design and development". This means that the designers have
taken into account decisive criteria such as durability, selection of materials and coding, emissions,
packaging, the ease with which the product can be dismantled, and the extent to which it can be
recycled.
This saves resources and thus reduces the harm done to the environment.
Notes on saving energy
Devices that do not have to be switched on permanently should not be switched on until they are
used and should be switched off during long breaks and upon completion of work.
Notes on packaging
Please do not throw away the packaging. We recommend that you do not throw away the original
packaging in case you need it later for transporting your system unit. If possible, the system unit and
the devices should only be transported in their original packaging.
A26361-H986-Z100-1-7619 English - 3
Page 12
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Notes on dealing with consumables
Please dispose of printer consumables and batteries in accordance with local government
regulations. Lithium batteries may not be disposed of with household rubbish according to the EU
directive. They must be disposed of in accordance with local regulations concerning special waste.
All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition,
the marking is provided with the chemical symbol of the heavy metal decisive for the classification as
a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
The following applies for Germany:
Private consumers can return batteries free of charge after use at the point of sale or in its immediate
vicinity.
Notes on labeling plastic casing parts
Please avoid sticking your own labels on plastic casing parts wherever possible, since this makes it
difficult to recycle them.
The final consumer is obligated to return defective or used batteries to the seller or to the return
points established for this purpose
Restriction on the use of dangerous materials in electrical and electronic devices (ROHS)
In accordance with EC directive 2002/95/EC, the internal magnetic tape drive is subject
to restrictions on the use of certain dangerous substances in electrical and electronic
devices.
Take-back, recycling and disposal
The device may not be disposed of with household rubbish. This appliance is labeled in
accordance with European Directive 2002/96/EC concerning used electrical and
electronic appliances (waste electrical and electronic equipment - WEEE).
The guideline determines the framework for the return and recycling of used appliances
as applicable throughout the EU. To return your used device, please use the return and
collection systems available to you. You will find further information on this at
www.fujitsu-siemens.com/recycling
For details on take-back and reuse of devices and consumables within Europe, see the manual
„Returning used devices“, contact your Fujitsu Siemens Computers branch office/subsidiary or our
recycling center in Paderborn:
Fujitsu Siemens Computers
Recycling Center
D-33106 Paderborn
Tel.: ++49 5251 8 18010
Fax: +49 5251 818015
4 - English A26361-H986-Z100-1-7619
Page 13
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Cleaning notes
Do not carry out preventative cleaning.
!
Wait until the streamer requests cleaning!
The streamer requires cleaning in two ways:
– via a flashing LED indicator "Clean"
– via a message within the backup application.
The streamer should be cleaned immediately following the request.
Only use cleaning cartridges of the type "LTO Cleaning Cartridge".
Do not carry out wet cleaning!
► To clean the write/read head place the
cleaning cartridge into the drive bay.
The streamer automatically carries out cleaning in
less than two minutes and then automatically
ejects the cartridge.
Ê
_
y
d
a
e
R
e
v
i
r
D
e
p
a
T
n
a
e
l
C
1
1
= drive bay
If the environmental conditions require tightened cleaning, an additional cleaning can be done after
approximately 100 hours of tape operation.
In case of heavier streamer soiling, or heavier wearing of the tapes used, the request for cleaning
may be indicated sooner (see section "
Control button/function key").
A26361-H986-Z100-1-7619 English - 5
Page 14
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Notes on working with magnetic tape cartridges
Although magnetic tape cartridges do not require any special maintenance, some basic rules should
be followed:
!
General
● Keep the cartridges out of direct sunlight.
● Place the cartridges not near magnetic fields.
● Always leave the protective cover over the opening for the write/read head.
● Never touch the magnetic tape.
When operating
● The cartridges are not to be operated in high-humidity and in dusty environments.
● Do not remove the magnetic tape cartridge from the streamer while it is being read or
written.
● Do not switch off the system while a magnetic tape cartridge is being read or written.
● Always leave the protective cover over the opening for the write/read head. Never
touch the magnetic tape.
● Acclimate new magnetic tape cartridges to the ambient temperature up to four hours
prior to use.
● As a rule, wind new magnetic tape cartridges forward once to the end of the tape and
rewind to the beginning, and then clean the streamer using a cleaning cartridge (see
the section "
Storage
Cleaning notes").
● Always observe the conditions for storing archiving cartridges (see the chapter
Technical data").
"
● Do not store the cartridges in high-humidity and in dusty environments.
● Always keep the magnetic tape cartridges in the protective covers provided.
● Never store cartridges in high temperatures.
● Rewind the cartridges once a year to prevent them from sticking.
The use of unsuitable cleaning methods can result in drive failure and void the warranty.
!
The streamer requires cleaning in two ways:
– via a flashing LED indicator "Clean"
– via a message within the backup application.
The streamer should be cleaned immediately following the request.
How to order magnetic tape cartridges and cleaning cartridges
Magnetic tape cartridges and cleaning cartridges (for dry cleaning) can be ordered with the
i
Fujitsu Siemens Computers price list (SysARC, PC-ARC).
The offered types of magnetic tapes comply with the requirements of the streamer.
6 - English A26361-H986-Z100-1-7619
Page 15
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Installing the streamer
When installing the streamer, make sure that the ventilation slits (1) on the front of the
!
streamer are not blocked.
Please note the information provided in the operating manual of the computer or in the
"Safety" booklet.
1
Ê
_
y
d
a
e
R
e
v
i
r
D
e
p
a
T
n
a
e
l
C
The following steps must be performed to install the streamer:
● Setting the jumpers
● Mounting the streamer
● Connecting the streamer
The current driver, firmware and tools can be found:
i
● on the CD-ROM “TapeSupport“, as attachment to this streamer
(the files are standing in the folder “LTO3 HP 5.25‘‘ HH (H986)“).
● on the Internet under http://www.fujitsu-siemens.com/support
Search for “lto“ in the full-text search
or
● search, based on the Primergy server system in which your streamer is embedded,
under the assortment "Industry standard server".
● on the Internet under ftp://ftp.fujitsu-siemens.com/fsc/supportcds
Search for “tapesupport“.
Please use the listed web links also for an update or when the CD-ROM "TapeSupport" is
!
old or nonexistent.
A26361-H986-Z100-1-7619 English - 7
Page 16
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Setting streamer
The streamer can be set by means of jumpers.
TERMPOWER
SCSI ID
1248NC
1248NC
2
1248NC
3
1248NC
5
1248NC
6
1248NC
9
1248NC
12
Position of jumpers on back of drive
SCSI address (jumpers SCSI ID 0, SCSI ID 1, SCSI ID 2, SCSI ID 3)
Every device on the SCSI bus must have its own SCSI address (ID).
The preset SCSI address is 6.
If the preset SCSI address 6 is already used by another SCSI device, the jumpers must be installed
as specified in the following table.
Select drive SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3
Select drive 15 + + + +
Select drive 14 – + + +
Select drive 13 + – + +
Select drive 12 – – + +
Select drive 11 + + – +
Select drive 10 – + – +
Select drive 9 + – – +
Select drive 8 – – – +
Select drive 7 + + + –
Select drive 6 – + + –
Select drive 5 + – + –
Select drive 4 – – + –
Select drive 3 + + – –
Select drive 2 – + – –
Select drive 1 + – – –
Select drive 0 – – – –
+ = installed, – = not installed
i
SCSI address 7 is always reserved for the SCSI controller.
8 - English A26361-H986-Z100-1-7619
Page 17
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Termination power (TERM POWER jumper)
The TERM POWER jumper sets the power supply for the terminating resistors on the SCSI bus. The
terminating resistors can be provided with power by the drive or the SCSI bus.
Termination power via the streamer = TERM POWER inserted
TERMPOWER
TERM POWER jumper not inserted = power supply from SCSI bus
The terminating resistors of the SCSI bus should be as far as possible provided by the
i
Termination/terminating resistor
The last device at both ends of the SCSI bus must be equipped with a terminating resistor. Devices
that are not connected to the end of the SCSI bus must not be terminated.
If you run the streamer as the last device on the SCSI bus, you must connect an active terminating
resistor to the SCSI interface of the streamer. The active wide SCSI terminating resistor can either
already have been integrated in the SCSI cable or be connected as a separate connector.
SCSI adapter (add-on card or onboard). This is the default setting (TERM POWER not
inserted) of the streamer.
Termination power via other SCSI devices = TERM POWER not inserted
i
A passive or SE terminating resistor is not allowed.
A26361-H986-Z100-1-7619 English - 9
Page 18
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Mounting the streamer
The streamer requires a 5 ¼" mounting location of half height.
It can be mounted horizontally or vertically.
► Switch off the system and open the casing.
► If required, attach the mounting rails.
► Set the correct SCSI ID.
SCSI ID 7 is used by the SCSI-Controller, don’t set this ID.
!
► Mount the streamer into the system.
► Attach the SCSI cable to the SCSI adapter (add-on card or onboard) or to the SCSI backplane
!
The preset SCSI address is 6.
(periphery box, e.g. SX10).
Ensure that the SCSI bus operates in LVD mode.
Some SCSI controller allow the connection of devices to SE and LVD/SE. Connect in such a
case the SCSI cable always to the LVD/SE connector, never to the SE connector (see the
Quick Start Guide)
SCSI Bus mode SE (Single Ended) is not allowed and leads to losses speed and to
exceeding abrasion of the streamer and magnetic tape cartridges.
Mounting position
T he streamer can be installed either in a horizontal or in a vertical different position.
y
d
a
e
R
e
v
i
r
D
e
p
a
T
n
a
e
l
C
y
d
a
e
R
e
v
i
r
D
e
p
a
T
n
a
e
l
C
Do not cover the ventilation slots at the front of the streamer.
!
The streamer must be cooled sufficiently.
Do not expose the streamer to extreme environmental conditions (see chapter
"Technical Data"). Protect the streamer from dust, humidity and heat.
C
l
e
a
n
T
a
p
e
D
r
i
v
e
R
e
a
d
y
a
e
R
v
D
i
r
e
e
p
a
T
a
e
n
l
C
y
d
The streamer must not installed headfirst.
10 - English A26361-H986-Z100-1-7619
Page 19
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Connecting the streamer
► Plug the power supply cable of the
server (4-pin) or the peripherie box
into the power supply socket of the
streamer (1).
► Plug the SCSI cable (68-pin) of the
data line of the server or the
peripherie box (SCSI controller or
SCSI back plane) into the SCSI
interface of the streamer (3).
1
2
3
1 = Power supply connector
2 = Jumpers
3 = SCSI interface
If you run the streamer as the last device on the SCSI bus, you must connect an
i
active terminating resistor to the SCSI interface of the streamer. The active wide
SCSI terminating resistor can either already have been integrated in the SCSI cable
or be connected as a separate connector.
A26361-H986-Z100-1-7619 English - 11
Page 20
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Using the streamer
The control interface consists of the control button, the LED indicators and the mechanism of
inserting or ejecting a cartridge.
Ê
_
y
d
a
e
R
e
v
i
r
D
e
p
a
T
n
a
e
l
C
5
4
3
2
1
1 = LED-indicator "Clean“
2 = LED-indicator "Tape"
3 = LED-indicator " Drive "
4 = LED-indicator " Ready "
5 = Control button/function key
6 = Ventilation slits
When a cartridge is removed, the cartridge door may remain open. In this case, make sure
!
that the cartridge door is closed again. Otherwise the streamer may be damaged.
Control button/function key
The control button/function key (5) can be used for three different functions:
– to eject the cartridge in normal operation
– to eject the cartridge in emergency operation (emergency removal)
– Emergency reset of the streamer
Ejecting cartridge in normal operation
► Press the control button/function key (5) briefly (about 1 second)
6
The cartridge is ejected (see section “
!
Ensure that all system operations are completed. Otherwise a data loss can be the result.
12 - English A26361-H986-Z100-1-7619
Unloading a cartridge").
Page 21
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Blocked ejecting cartridge
The ejecting cartridge can be locked with your backup application.
► Unlock the access via your application.
Further details you can find in the description of your backup application.
Ejecting cartridge in emergency operation
► Press down the control button/function keyfor about 5 seconds.
The cartridge is then ejected.
This function can only be called if the streamer is in a current faulty
Please take note of the information in the chapter "
!
● Emergency removal can cause data loss on the magnetic tape cartridge. Only use
this procedure if the magnetic tape cartridge cannot be ejected any other way!
● If the cartridge ejection in emergency operation does not work, please contact your
Service Hotline.
The cartridge can now only be removed by opening the streamer.
● The streamer must be opened only by authorized service personnel. Improperly
opening will cause mechanical damage.
Important notes".
write-/read-function.
A26361-H986-Z100-1-7619 English - 13
Page 22
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Handling magnetic tape cartridges
The magnetic tape streamer reads and writes the following magnetic tape cartridges:
Ultrium-1 100GB/200GB (read only)
–
Ultrium-2 200GB/400GB
–
Ultrium-3 400GB/800GB
–
Ultrium-3 400GB/800GB WORM (write once)
–
For cleaning you can use the universal LTO cleaning cartridges.
Magnetic tapes are subject to quality fluctuations.
i
Initializing /deleting magnetic tape cartridges
The backup application allows you to initialize and to delete of the cartridge. This is necessary:
Ask the Service Hotline which tape manufacturers should be preferably be used.
– when you use a new cartridge
– when
– when
How to effect an Initialization or deletion, see the description of your backup application.
you want to delete data
you have to initialize a cartridge after an error.
Loading a cartridge
Ê Lift the front door of the streamer.
Ê Insert the magnetic tape cartridge with the white arrow upwards and in the direction to the front
door into the drive.
Ê Press the magnetic tape cartridge completely into the drive until the streamer draws in and
loads the cartridge.
The "Ready" indicator is flashing green after insertion and initialization of the tape cartridge.
When the cartridge is loaded, the "Ready" indicator is on (green).
Streamer is ready-to-operate.
When inserting the magnetic tape cartridge, make sure the cartridge is inserted correctly.
!
The marking of the cartridge should be at the top in horizontal operation. The arrow also
located on the top points to the streamer opening in this case.
Incorrect insertions are prevented by the streamer.
However, mechanical destruction can result if excessive force is used.
The streamer does not have an automatic load function.
14 - English A26361-H986-Z100-1-7619
Page 23
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Unloading a cartridge
Ê Press the control button/function key either briefly (normal operation) or 5 seconds minimum
(emergency operation).
Commands in wait state are completed in normal operation and buffered data will be written to the
tape. Tape operation will be completed appropriately.
This may take up to 1 minute.
In emergency operation these functions are not guaranteed. Normally, in this case data cannot be
repaired.
Then the tape is rewound and ejected. This procedure may take up to 10 minutes, depending on the
tape cartridge’s position.
Ê Remove the cartridge.
The unload of the cartridge can be locked with your backup application.
► Unlock the access via your application.
Further details you can find in the description of your backup application.
!
If the drive fails during a read/write procedure, the unload of the cartridge can be forced by
emergency operation.
Emergency removal can cause data loss on the magnetic tape cartridge. Only use this
procedure if the magnetic tape cartridge cannot be ejected any other way!
Using cartridge write protection
Write protection should be enabled whenever you wish to protect the tape from accidental
overwriting or deletion. When the tape cartridge is write-protected, the system can read data, but can
neither overwrite nor delete data.
1
2
► Slide the write-protection switch to the right or left into the desired position.
i
A26361-H986-Z100-1-7619 English - 15
When the switch is set to the write-protection position
tape.
When the switch is in the non-write-protected position, data can be written to the tape.
, no data can be written to the
Page 24
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Problems with magnetic tape cartridges
If you experience any problems using magnetic tape cartridges, check:
● The cartridge case is not intact and that it contains splits, cracks or damage.
● The cartridge has not been stored at the correct temperature and humidity.
► Check whether the inside of the cartridge shows traces of condensation.
● The write-protect switch is fully operational.
► Unlock the write-protect.
● The cartridge is not inserted in a wrong way.
► Insert the cartridge with the correct orientation.
● The cartridge does not correspond with the recommended type.
► Only use cartridges of the recommended type (see chapter "
Further information about troubleshooting you can find on the internet under
i
www.fujitsu.siemens.com/support
Technical data").
Emergency reset
As a last resort, if the streamer does not react any more or appears to have failed, it can be reset by
holding the eject button down for 20 seconds.
► Hold the control button/function key down for 20 seconds minimum.
The streamer is reinitialized and makes a self-test.
After effective ending of the internal self-test the streamer is ready-to-operate.
The streamer does a reset of its internal hardware, including the SCSI port.
The reset process may take up to 10 minutes to complete.
!
The emergency reset deletes the internal data storage that means data will be lost.
If the streamer was writing at the time, data will be lost. Old data which were already
written onto the cartridge will be obtained.
If the old data cannot be read correctly, delete or reinitialize the cartridge.
16 - English A26361-H986-Z100-1-7619
Page 25
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Meaning of the LED indicators
During operation, the indicators have the following meaning:
Indicators (LED)
LED "Clean"
orange
then
OFF OFF OFF OFF
OFF OFF OFF ON
OFF OFF OFF flashing
OFF OFF OFF flashing
OFF OFF OFF flashing
ON ON ON OFF
OFF flashing flashing OFF
flashing OFF OFF OFF
ON OFF OFF flashing
OFF flashing OFF OFF
OFF
"Tape"
orange
flashing OFF
"Drive"
orange
"Ready"
green
Streamer is not ready-tooperate: error in power supply
or in connection.
Streamer is ready-to-operate:
cartridge inserted/not inserted
Streamer activity: read, write,
load, unload, initialization
Streamer is in OBDR mode
then
ON
Firmware download in progress
fast
Firmware update in progress
Tape drive or medium error
(incorrect, write-protected or
defective medium)
Streamer requires cleaning
Cleaning in progress
Streamer believes the current
tape or the tape just ejected is
faulty.
OFF Tape cartridge memory (CM) may
be faulty.
cartridge is ejected immediately
Drive state
or or or or
OFF flashing flashing on unloading tape
OFF flashing flashing flashing
then
A26361-H986-Z100-1-7619 English - 17
OFF OFF flashing OFF
OFF
then
flashing
OFF
then
flashing
flashing
then
OFF
flashing
then
OFF
Tape drive mechanism has
detected an error.
There is a firmware download
problem
Streamer has a firmware error
Page 26
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Software installation
The tape drive can be identified during server boot through the inquiry data string
HP Ultrium 3-SCSI.
BIOS (all OS):
If SCSI BIOS is enabled, you can see the inquiry data string on the screen during boot.
Windows 2003 OS:
You can see the inquiry data string, if a tape driver is loaded (see below), in the device manager
under Hardware IDs.
Windows 2000 OS:
You do not see the inquiry data string, except you can see the device description Hewlett
Packard LTO Ultrium 3-drive.
Suse/RedHat Linux OS:
You can see the inquiry data string if you type dmesg. Scroll through all the messages of the boot
process and find the inquiry data string.
Windows
Dependent on the backup application you are using, it is required to install different tape drivers.
Provider Application name Tape driver
Atempo Time Navigator hplto.sys
BakBone NetVault No driver required
CA Brightstor ARCserve No driver required
Dantz Retrospect No driver required
Dantz Retrospect hplto.sys
HP Data Protector No driver required
IBM Tivoli IBM Tivoli tape driver
Microsoft Windows NTBackup hplto.sys
UltraBac UltraBac hplto.sys
Veritas BackupExec Veritas tape driver
Veritas NetBackup on 32 bit systems NetBackup tape driver
Veritas NetBackup on 64 bit systems hplto.sys
Yosemite TapeWare No driver required
Atempo Time Navigator hplto.sys
BakBone NetVault No driver required
CA Brightstor ARCserve No driver required
Dantz Retrospect
18 - English A26361-H986-Z100-1-7619
No driver required
Page 27
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
For Microsoft Windows based operating systems, you can find the tape driver hplto.sys on the
locations described under "Actual drivers, firmware and tools can be found on: "
Only install the appropriate driver required by your backup application (see the table
!
!
above).
If Microsoft Windows NTBackup is not used, it is often required to disable “Removable
Storage Manager (RSM)“. Please consult the manual/help of your backup application.
LINUX
For LINUX based operating systems (Suse, RedHat), it is not required to install a tape driver. The
tape drive can be accessed by using device handles.
► type dmesg at the terminal console
► scroll through the messages to verify that the tape drive has been detected by the SCSI
controller.
You can access the tape drive over the handles /dev/st? or /dev/sfn? (? has to be replaced
with the logical number of tape drive, like 0, 1, 2,...) with the commands mt , tar , cpio and dd.
► Type man comand at the console to get detailed information.
SOLARIS
For SOLARIS, it is required to add an entry in the st.conf file.
The description of the required entry is defined in a solaris.txt file, which can be found on the
same locations as the tape driver.
Firmware flash
A firmware flash can be done under Widows and Linux by using L&TT (Library and tape tools).
The flash tool can be found on the same locations as the tape drivers.
For huge FW updates on the several systems, a firmware code load tape can be generated with
L&TT. This is a cartridge which makes an automatical firmware flash when inserted into the
streamer. The cartridge can be deleted again with L&TT to be used in the usual way.
Please consult the documentation that comes with the flash tool.
A26361-H986-Z100-1-7619 English - 19
Page 28
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Troubleshooting
Getting Started:
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check that you are using the latest version of the streamer firmware and bus adapter firmware
(SCSI, SAS or USB - add-on card or onboard). Latest drivers, firmware and tools can be found
www.fujitsu-siemens.com/support.
under
► Check that you are using the correct and appropriate device drivers for the streamer and the
bus adapter. Latest drivers, firmware and tools can be found under
siemens.com/support
► Check that you are using the latest service packs, patches or updates for the operating system
and the backup application. For additional information, refer to the support pages of the
operating system or backup application suppliers.
Streamer is not ready-to-operate or is not recognized
► Check whether the LED indicators of the streamer are lighting during/after power on the server.
If not, check that the power cable to the streamer is properly connected.
.
www.fujitsu-
► Check whether the LED indicators of the streamer are indicating a failure status. First eliminate
this failure status.
► Carry out a self-test of the streamer, if possible.
► For Microsoft Windows operating systems: Check whether a yellow exclamation mark or a red
cross is shown in the Device Manager next to a bus adapter or a streamer. If so, uninstall and
reinstall the appropriate device drivers.
► For LINUX operating systems: Check whether the streamer is detected after typing dmesg at
the terminal console and scrolling through the messages. The system inquiry of the streamer
must be registered (see chapter "
► Check whether the data cable (SCSI, SAS or USB) is properly connected to the bus adapter
and streamer, and that none of the pins in the connector are bent.
► For SCSI: Check whether the SCSI cable is connected to the LVD or LVD/SE port of the SCSI
bus adapter.
► For SCSI: Depending on the SCSI configuration, an additional SCSI terminator may have to be
connected to the end of the SCSI cable. Check if the SCSI terminator is properly connected.
► For SCSI: Check whether the SCSI ID setting is correct. The SCSI ID of the streamer must not
be identical with the SCSI ID of the SCSI bus adapter or other SCSI devices.
► Remove the cartridge from the streamer.
► Restart your server and ensure that the streamer will be recognized.
The streamer should now be ready for operation. If not, please contact the Fujitsu Siemens
Computers hotline.
Software installation" and "Technical data").
20 - English A26361-H986-Z100-1-7619
Page 29
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Streamer does not accept a cartridge
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check whether the streamer must be cleaned. To determine this status, check the streamer’s
indicator for cleaning.
► Use a new cartridge and check if it is accepted.
The streamer should accept the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
Streamer does not eject a cartridge
► Check whether the streamer is executing a “Format Recovery”. Depending on the streamer
type, this may take several hours, during which time the status indicator flashes constantly. The
cartridge can only be removed after this process is completed.
► Check whether the unload of the cartridge is locked by the backup application. Unlock this if
necessary.
The streamer should eject the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
The cartridge cannot be written
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check whether the write protection of the cartridge is activated.
► Check whether the streamer must be cleaned. To determine this status, check the streamer’s
indicator for cleaning.
► Check whether the cartridge is locked by the backup application. Unlock this if necessary.
► Use a new cartridge and check if it is accepted and if a write process is possible.
The streamer should write to the cartridge now. If not, please contact the Fujitsu Siemens Computers
hotline.
Problems with the performance and read/write
► For SCSI: Check that the streamer is connected to the correct SCSI port of the SCSI bus
adapter (add-on card or onboard). The streamer should only be connected to the appropriate
port (LVD or LVD/SE) with the correct speed (Ultra2, Ultra160 or Ultra320)!
► For USB: Check that the streamer is connected to the correct USB port of the bus adapter
(add-on card or onboard). The streamer should only be connected to the USB 2.0 port.
► For USB: Check whether to the USB bus of the USB bus adapter (add-on card or onboard), to
which the streamer is connected, USB 1.1 devices are connected to. The streamer is only
allowed to operate together with USB 2.0 devices on the same USB bus.
► Check the cartridge block size setting of the streamer. For good performance, the cartridge
block size should be set at least to 32 kB (standard setting of most backup applications). For
optimum performance, set 64 kB. Please consult the documentation/help of your backup
application to determine the setting and how to change it.
► Check whether the streamer must be cleaned. To determine this status, check the streamer’s
indicator for cleaning.
► Check that the bus adapter has been configured to ensure that it performs at its maximum
performance. For example, check the Windows registry settings for SCSI and SAS block sizes
- MaximumSGList setting - for SCSI bus adapter Adaptec 29160 and Fujitsu Siemens D1305.
A26361-H986-Z100-1-7619 English - 21
Page 30
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
► Check whether the data for the backup is defragmented and whether the data source (for
example, the hard disk) can supply the data at a sufficient speed (performance of the data
source, organization/structure of the data).
► Check whether the data can be compressed. If the data can be compressed, enable hardware
compression on the streamer. If the data cannot be compressed, disable hardware
compression on the streamer. Use the backup application to do so.
The streamer should now read/write without problems with the expected performance. If not, please
contact the Fujitsu Siemens Computers hotline.
Streamer is not detected by backup application
► Check whether the streamer is not ready-to-operate or is not recognized.
► Check whether you have installed the appropriate device drivers for your streamer (see chapter
"Software installation").
► Check that you are using the latest version, updates and patches of the backup application.
► Check whether Removable Storage Manager service (RSM service) has to be enabled or
disabled.
► Check whether you are using the latest version of your backup application and whether you
have installed the newest updates and patches.
The streamer should now be detected by your backup application. If not, please contact the Fujitsu
Siemens Computers hotline.
22 - English A26361-H986-Z100-1-7619
Page 31
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Technical data
Dimensions and weight
Height: 41 mm
Width: 145 mm
Length: 206 mm
Weight: 1450 g
Electrical data
Voltage: + 5V
Current
• +5 V
• +12 V
Permissible ripple
• +5 V
• +12 V
Output: 13 W Standby
Environmental conditions of the computer
Environment class 3K2/2K2, IEC 721
Permissible temperature
• Room approx. during operation
• Transport (without media)
Condensation during operation must be avoided.
Performance
Data transfer rate: 60 MB/s maximum (without any compression)
±5%
+ 12V
Type: 2,5A
Type: 0,7A
< 125 mV
< 200 mVss
20 W typical for read / write
30 W maximum
±10%
ss
10 °C - 40 °C
-40 °C - 66 °C °C
120 MB/s (with 2:1-compression)
180 MB/s (Burst)
Adaptive data transfer rate: Yes,
Compression algorithm: ALDC
Cache memory: 128 MB (64 MB for data)
A26361-H986-Z100-1-7619 English - 23
Transfer rate is dependent on system performance,
data compression-factor and media type used.
26–60 MB/s (Ultrium-3)
10–24 MB/s (Ultrium-2)
6.67–16 MB/s (Ultrium-1)
Page 32
Streamer LTO-3 half height 400GB/800GB SCSI Ultra320
Data interface: SCSI-3, ULTRA320 Chip, HD68, LVD/SE
Regulations complied with: CE (EN60950, EN55022)
CSA C22.2 No. 60950
TÜV 60950
FCC 47 CFR Parts 15, class B
CE Declaration of Conformity
RoHS
Manufacturer's designation: LTO Ultrium 3 half-height format SCSI tape drive
System inquiry: HP Ultrium 3-SCSI
Tape Alert support: yes
OBDR yes
Storage conditions for magnetic tape cartridges
WEEE
Short-term storage
• Temperature
• Humidity
Long-term storage (archiving)
• Temperature
• Humidity
If tape cartridges shall be used after storing, ensure that there is sufficient adaptation of
i
Suported magnetic cartridges
The drive supports the following types of cartridges:
temperature. This may take up to several hours depending on the difference of the
temperature.
-5 °C ...45 °C
20% ... 80%
20 °C ±5 °C
50% ±10%
• Ultrium 800 GB WORM cartridge 400/800 GB read/1xwrite
• Ultrium 800 GB cartridge 400/800 GB read/write
• Ultrium 400 GB cartridge 200/400 GB read/write
• Ultrium 200 GB cartridge 100/200 GB
50/100 GB
read only
• Ultrium Universal Cleaning Cartridge
24 - English A26361-H986-Z100-1-7619
Page 33
Information on this document
On April 1, 2009, Fujitsu became the sole owner of Fujitsu Siemens Computers. This new subsidiary of Fujitsu has been renamed Fujitsu Technology Solutions.
This document from the document archive refers to a product version which
was released a considerable time ago or which is no longer marketed.
Please note that all company references and copyrights in this document have
been legally transferred to Fujitsu Technology Solutions.
Contact and support addresses will now be offered by Fujitsu Technology Solutions and have the format …@ts.fujitsu.com.
The Internet pages of Fujitsu Technology Solutions are available at
http://ts.fujitsu.com/...
and the user documentation at http://manuals.ts.fujitsu.com.
Copyright Fujitsu Technology Solutions, 2009
Hinweise zum vorliegenden Dokument
Zum 1. April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von
Fujitsu übergegangen. Diese neue Tochtergesellschaft von Fujitsu trägt seitdem den Namen Fujitsu Technology Solutions.
Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine
bereits vor längerer Zeit freigegebene oder nicht mehr im Vertrieb befindliche
Produktversion.
Bitte beachten Sie, dass alle Firmenbezüge und Copyrights im vorliegenden
Dokument rechtlich auf Fujitsu Technology Solutions übergegangen sind.
Kontakt- und Supportadressen werden nun von Fujitsu Technology Solutions
angeboten und haben die Form …@ts.fuji tsu.com.
Die Internetseiten von Fujitsu Technology Solutions finden Sie unter
http://de.ts.fujitsu.com/..., und unter http://manuals.ts.fujitsu.com finden Sie die
Benutzerdokumentation.
Copyright Fujitsu Technology Solutions, 2009
Loading...