JETSON
JETSON
JETSONJETSON
PC
PC
PC
PC
OPERATING MANUAL
OPERATING MANUAL
OPERATING MANUALOPERATING MANUAL
Is there ...
r
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... any technical problem or othe
question you need clarified?
Please contact:
• one of our service partners
• your sales partne
• your sales outlet
The addresses of your service partners are contained in the guarantee booklet or in the service
address booklet.
The latest information on our products, tips, updates, etc., can be found on the Internet under:
http://www.fujitsu-siemens.com
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Fujitsu Siemens Computers GmbH
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Printed in the Federal Republic of Germany
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A26361-K619-Z100-1-7619
A26361-K619-Z100-1-7619
A26361-K619-Z100-1-7619
A26361-K619-Z100-1-7619A26361-K619-Z100-1-7619
Introduction
Important notes
JETSON
Operating Manual
Preparation for use and
operation
Troubleshootingand tips
System expansions
Technical data
Index
July 2000 edition
Microsoft, MS, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft
Corporation.
VESA and DPMS are trademarks of Video Electronics Standards Association.
PS/2 is a registered trademark of International Business Machines, Inc.
Pentium is a registered trademark of Intel Corporation, USA.
All other trademarks referenced are trademarks or registered trademarks of their respective
owners, whose protected rights are acknowledged.
Copyright ã Fujitsu Siemens Computers GmbH 2000
All rights, including rights of translation, reproduction by printing, copying or similar methods,
even of parts are reserved.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or design,
are reserved.
Delivery subject to availability. Right of technical modification reserved.
Contents
Introduction .....................................................................................................................................1
Notational conventions ......................................................................................................................2
Important notes ...............................................................................................................................3
Safety................................................................................................................................................3
Manufacturer’s notes.........................................................................................................................3
Energy saving............................................................................................................................3
Disposal and recycling...............................................................................................................4
CE certificate.............................................................................................................................4
Transporting the PC ..........................................................................................................................4
Cleaning the PC ................................................................................................................................4
Preparation for use and operation .................................................................................................7
Unpacking and checking the delivery ................................................................................................7
Setting up the PC ..............................................................................................................................8
Connecting devices ...........................................................................................................................9
Notes on standard units.............................................................................................................9
Ports for external devices........................................................................................................10
Connecting the keyboard.........................................................................................................11
Connecting the mouse.............................................................................................................11
Connecting additional devices with a USB interface ................................................................11
Connecting the monitor to the line voltage...............................................................................12
Connecting the PC to the line voltage..............................................................................................12
Unlocking/locking the PC (optional).................................................................................................14
Switching the PC on and off ............................................................................................................15
Switching on the PC for the first time.......................................................................................16
Switching on the PC ................................................................................................................17
Switching off the PC ................................................................................................................17
Indicators on the system unit...........................................................................................................18
Keyboard.........................................................................................................................................19
Important keys and key combinations......................................................................................19
Property and data protection ...........................................................................................................21
Locking the system unit mechanically......................................................................................21
Security functions under Windows...........................................................................................21
BIOS Setup security functions.................................................................................................21
BIOS Setup fan control settings.......................................................................................................21
Troubleshooting and tips..............................................................................................................23
Installing new software ....................................................................................................................23
Power-on indicator remains dark after you have switched on your device .......................................23
The screen stays blank....................................................................................................................24
Flickering stripes on the monitor screen ..........................................................................................25
No screen display or display drifts ...................................................................................................25
No mouse pointer displayed on the screen......................................................................................25
Time and/or date is not correct........................................................................................................25
Keyboard does not react or types incorrect characters....................................................................26
Forgot BIOS password ....................................................................................................................26
The PC cannot be switched off with the ON/OFF switch..................................................................26
Error messages on the screen.........................................................................................................26
Restoring the hard disk contents .....................................................................................................26
Tips ..............................................................................................................................................27
System expansions.......................................................................................................................29
A26361-K619-Z100-1-7619
Contents
Information on boards ............................................................................................................. 29
Opening the system unit ................................................................................................................. 30
Assembling the system unit ............................................................................................................ 31
Extensions on the system board ..................................................................................................... 32
Upgrading main memory......................................................................................................... 32
Replacing processor ............................................................................................................... 34
Replacing lithium battery......................................................................................................... 36
Technical data............................................................................................................................... 37
Index.............................................................................................................................................. 39
A26361-K619-Z100-1-7619
Introduction
The JETSON is an "Easy PC" that is easy and simple to operate and upgrade. With its silver
aluminum casing and its small dimensions the PC fits into any environment. The JETSON can be
set up horizontally like a desktop PC or — with stand-up feet — vertically like a tower PC. The
JETSON can also be mounted on the wall with an optionally available bracket.
The JETSON is available in various configuration levels, which differ in hardware and software
equipment. Depending on the configuration level selected, the JETSON will initially be shipped with
the operating system Windows 98 or Windows 2000 Professional.
A CD-ROM or DVD drive and two covered USB ports are located on the front of the JETSON.
The PC is either supplied with an office keyboard or with a cableless radio keyboard. The cableless
radio keyboard with an integrated touchpad is matched to the design of the JETSON and enables
comfortable working without an annoying tangle of cables.
Important components such as the network, monitor and audio controller are already integrated in
the system board of the JETSON.
In place of serial and parallel ports, the JETSON has USB ports on the front and on the back. The
abbreviation USB stands for "Universal Serial Bus" and represents a new kind of interface system.
External devices such as printers or scanners can easily be connected via USB and are
immediately recognized as new components.
Your PC has some security features to ensure that no unauthorized persons can access your data.
The security functions in the BIOS Setup also allow you to protect your data by means of passwords.
In addition, you can also lock your PC mechanically using the (optional) cover lock.
This Operating Manual tells you how to put the JETSON into operation and how to operate it in daily
use. The Operating Manual applies for all configuration levels. Depending on the configuration level
chosen some of the hardware components described may not be available on your PC. Please
observe the notes on your operating system.
Further information on this PC is provided:
• in the manual "Safety, Guarantee and Ergonomics"
• in the Operating Manual for the monitor
• in the Technical Manual for the system board
• in the manual "BIOS Setup"
• in the documentation of your operating system
• in the information files (e. g. *.TXT, *.DOC, *.WRI, *.HLP)
Some of the manuals listed can be found on the CD "Drivers & Utilities" provided with your
i
computer. These manuals can be read and printed with the preinstalled program Acrobat
Reader.
A26361-K619-Z100-1-7619 1
Introduction Notational conventions
Notational conventions
The meanings of the symbols and fonts used in this manual are as follows:
indicates information which is important for your health or for preventing physical damage.
!
indicates important information that is required to use the system properly.
i
Ê Texts which follow this symbol describe activities that must be performed in the order shown.
Texts in this typeface are screen outputs.
Texts in italics indicate commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being emphasized.
2 A26361-K619-Z100-1-7619
Important notes
In this chapter you will find information regarding safety which it is essential to take note of when
working with your PC. The manufacturer's notes contain helpful information on your PC.
Safety
This device complies with the relevant safety regulations for data processing equipment. If you have
any questions, contact your sales outlet or our customer service center.
The safety information is contained in the manual "Safety, Guarantee and Ergonomics".
!
The following outlines some of the most important safety information:
During installation and before operating the device, please observe the instructions on
environmental conditions in the chapter entitled "Technical data" as well as the
instructions in the chapter "Preparation for use and operation".
Please check whether the device is set to the local power supply (see chapter
"Preparation for use and operation").
The main switch and the ON/OFF switch do not disconnect the system unit from the line
voltage. To disconnect the line voltage completely, remove the power plug from the
grounded power outlet.
Replace the lithium battery on the system board in accordance with the instructions in the
chapter "System expansions - Replacing lithium battery
".
Caution: components in the system can get very hot.
Manufacturer's notes
Keep this Operating Manual together with your device. If you pass on the device to third parties, you
should include this manual.
Energy saving
Energy saving functions are already activated when the device is delivered.
• If you are not using your PC, switch it off.
• If necessary, use the power management features of Windows, e. g. in the menu: Start -
Settings - Control Panel - Display.
With the default setting Control Panel - Power Options additional power management features of
Windows are available.
A26361-K619-Z100-1-7619 3
Important notes Transporting the PC
Disposal and recycling
This device has been manufactured to the greatest possible degree from materials which can be
recycled or disposed of in a manner that is not environmentally damaging. The device is taken back
after use, to be recycled, provided that it is returned in a condition that is the result of normal use.
Any components not reclaimed will be disposed of in an environmentally acceptable manner.
Do not throw lithium batteries or accumulators into the trashcan. They must be disposed of in
accordance with local regulations concerning special waste.
If you have any questions on disposal, please contact your local office, our customer service center,
or:
Fujitsu Siemens Computers GmbH
Recyclingcenter
D-33106 Paderborn
Tel.: ..49 5251 818010
Fax: ..49 5251 818015
CE certificate
The shipped version of this device complies with the requirements of the EEC directives
!
89/336/EEC "Electromagnetic compatibility" and 73/23/EEC "Low voltage directive".
Transporting the PC
Transport all parts separately, and in their original packaging or in a packaging which
!
protects them from knocks and jolts, to the new site.
Never drop the monitor (risk of implosion)!
Cleaning the PC
Turn off all power and equipment switches and pull the power plug out of the grounded
!
power outlets.
Do not clean any interior parts yourself, leave this job to a service technician.
For cleaning, do not use any abrasive powder or cleaning agents that dissolve plastics to
avoid damaging the casing.
Ensure that no liquid enters the system (danger of short circuit).
Ensure that the ventilation areas of the system unit and the monitor are free to avoid
overheating.
Cleaning the system unit and the monitor
Wipe the system unit and monitor casing with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
4 A26361-K619-Z100-1-7619
Cleaning the PC Important notes
Cleaning the keyboard and the mouse
Use disinfectant wipes to clean the keyboard and the mouse.
Remove the retaining ring on the underside of the mouse and then clean the mouse mechanism and
the rotating ball.
2
1
3
4
Ê Using both thumbs exert downward pressure on the notches of the retaining ring and turn the
ring anticlockwise (1).
Ê Remove the retaining ring and the rotating ball from the mouse (2).
Ê Clean the three small wheels in the mouse and the ball with a lint-free cloth.
Ê Replace the ball and the retaining ring (3).
Ê Using both thumbs exert downward pressure on the notches of the retaining ring (4) and turn
the ring clockwise. You must feel the ring engage.
A26361-K619-Z100-1-7619 5
Preparation for use and operation
Please pay attention to the safety information provided in the chapter "Important notes"
!
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be required for
reshipment at some later date.
Ê Unpack all the individual parts.
Ê Check the delivery for damage incurred during transportation.
Ê Check whether the delivery agrees with the details in the delivery note.
Should you discover that the delivery does not correspond to the delivery note, notify your local
sales outlet immediately.
!
and in the manual "Safety, Guarantee and Ergonomics".
The supplied power cable conforms to the requirements of the country in which you
purchased your device. Make sure that the power cable is approved for use in the country
in which you intend to use it.
A26361-K619-Z100-1-7619 7
Preparation for use and operation Setting up the PC
Setting up the PC
When installing your PC, give consideration to the recommendations on video workstation
!
ergonomics in the manual "Safety, Guarantee and Ergonomics".
Do not expose the PC to extreme environmental conditions (see chapter "Technical
data"). Protect it from dust, humidity and heat.
The space around the system unit must be at least 7 in (200 mm) on the left and right in
the horizontal operating position, or at the top in the vertical operating position so that the
system unit is sufficiently ventilated. Do not cover the ventilation areas of the monitor and
the system unit.
The system unit can operate in either a horizontal or vertical position.
Vertical operating position
A vertical operating position is only permissible with stand-up feet. The stand-up feet prevent the
device from falling over and ensure proper ventilation.
The set-up direction is specified: The covered USB ports must be at the bottom.
!
Ê Assemble the stand-up feet.
Ê Mount the stand-up feed on the right side of the unit.
We recommend that you place your equipment on a surface with good anti-slip qualities. In view of
the multitude of different finishes and varnishes used on furniture, it is possible that the rubber /
plastic feet of the devices will mark the surface they stand on.
8 A26361-K619-Z100-1-7619
Connecting devices Preparation for use and operation
Connecting devices
Read the documentation on the external device before connecting it. When you set up the
i
Notes on standard units
The notes in this section do not apply to units with a USB port and not to the LAN connection.
!
Connect and disconnect the cables in the order described below.
Connecting cables
PC for the first time, connect only the monitor, the keyboard and the mouse.
The power plug must be disconnected!
Do not connect or disconnect cables during a thunderstorm (electric shock).
Always take hold of the actual plug body. Do not pull the cable (you could damage the
plug or socket)!
• Turn off all power and equipment switches.
• Unplug all power plugs from the grounded power outlets.
• Connect all cables at the system unit and peripherals. You must observe the information
provided in the chapter "Important notes".
• Plug all data communication cables into the utility sockets.
• Plug all power cables into the grounded power outlets.
Disconnecting cables
• Turn off all power and equipment switches.
• Unplug all power plugs from the grounded power outlets.
• Unplug all data communication cables from the utility sockets.
• Disconnect all cables from the system unit and peripherals.
A26361-K619-Z100-1-7619 9
Preparation for use and operation Connecting devices
Ports for external devices
The ports for external devices are on the front and on the rear of the system unit. The ports
available on your device depend on the configuration level you have selected.
1
2
3
4
5
6
9
7
8
1 = USB ports
2 = Optional audio connections
(left microphone, right headphones)
3 = Microphone
4 = Audio input
The standard ports are marked with symbols like those below or similar symbols.
Example for the icons and color coding of connections
Keyboard port / purple
5 = Audio output
6 = Monitor port
7 = Upper USB port
8 = Lower USB port (keyboard)
9 = LAN connector (network)
LAN port
LAN
Monitor port / blue Audio input (Line in) / light blue
Audio output (Line out) / lime USB - Universal Serial Bus / black
Microphone jack (mono) / pink
Some of the devices that you connect may require special drivers (see the documentation
i
for the connected device and for the operating system).
10 A26361-K619-Z100-1-7619
Connecting devices Preparation for use and operation
USB ports
You can connect any desired device equipped with USB (Universal Serial Bus) to a USB port. USB
components can be connected or disconnected during operation.
A symbol is provided on the plugs of USB cables that usually faces upward during
i
connection.
If you use the USB ports on the front of the system unit, the symbol on the plug must face
downward.
Connecting the keyboard
The PC is either supplied with an office keyboard or with a cableless radio keyboard.
Office keyboard
Ê Connect the keyboard to the lower USB port on the back of the unit.
Radio keyboard
Ê Connect the radio receiver for the radio keyboard to the lower USB port on the back of the unit.
Connecting the mouse
Ê Connect the mouse to a free USB port (e. g. to the office keyboard).
Connecting additional devices with a USB interface
Additional devices with a USB interface can be connected to the other USB ports, e. g. a printer or
scanner.
Ê Connect the data cable to the external device.
Ê Connect the data cable of the external device to a free USB port on the system unit.
A26361-K619-Z100-1-7619 11
Preparation for use and operation Connecting the PC to the line voltage
r
Connecting the monitor to the line voltage
Ê Prepare the monitor as described in the Operating Manual for the monitor.
Ê Plug the data cable of the monitor into the monitor port of the system unit.
2
1
Ê Depending on the connector, plug the monitor power cable into either the system unit (1) or the
grounded power outlet (2).
You may only plug the monitor power cable into the monitor connector if the rated current
!
of the monitor is less than 1.5 A (230 V) or 3 A (115 V). The rated current for the monito
is also given on the monitor itself and in the Operating Manual for the monitor.
Connecting the PC to the line voltage
Ê Check the rated voltage.
The value shown or the value marked with an arrow must agree with the local line voltage:
!
115 = 100 V to 125 V 230 = 200 V to 240 V
12 A26361-K619-Z100-1-7619
Connecting the PC to the line voltage Preparation for use and operation
1
1 = Notch for inserting the screwdriver
Ê If the rated voltage does not agree with the local line voltage, lift out the plug-in unit with a
screwdriver (1), turn it and replace it.
2
1
Ê Plug the system unit's power cable into the system unit (1) and then into the grounded power
outlet (2).
A26361-K619-Z100-1-7619 13
Preparation for use and operation Unlocking/locking the PC (optional)
Unlocking/locking the PC (optional)
If your PC is equipped with a casing lock, you can mechanically lock the system unit.
Locking the system unit
1
Ê Turn the key clockwise (1).
Unlocking the system unit
Ê Turn the key counterclockwise (2).
2
14 A26361-K619-Z100-1-7619
Switching the PC on and off Preparation for use and operation
Switching the PC on and off
1
1 = Main switch
0 = System unit is switched off
I = System unit is ready-to-operate
2
3
2 = ON/OFF switch
3 = Power-on indicator
A26361-K619-Z100-1-7619 15
Preparation for use and operation Switching the PC on and off
r
Switching on the PC for the first time
When you switch on your PC for the first time the supplied software is set up and configured.
The software required for the initial installation already exists on the hard disk. The
i
If you require the license number of Windows, you will find it either on a sticker on your PC or
printed on the front cover of the Windows manual provided.
If the PC is integrated into a network, the user and server details as well as the network protocol are
required. Contact your network administrator if you have any questions about these details.
i
Ê Switch your monitor on.
Ê Switch the system unit on with the main switch at the rear of the system unit.
supplied Recovery CD or the CD "Drivers & Utilities" would therefore not be required fo
this process.
When you start up the PC for the first time, only the monitor, the keyboard and the mouse
should be connected. You can connect other devices after the initial installation.
Ê Switch the system unit on with the ON/OFF switch.
Ê If the power-on indicator lights orange, press the ON/OFF switch at the front of the system unit.
The power-on indicator lights green and the PC is started.
Ê Adjust the brightness if necessary (see the Operating Manual for the monitor).
Once the installation has been started the PC must not be switched off.
i
Ê During installation follow the instructions on the screen.
Consult the operating system manual if there is anything unclear about the requested input data.
i
You should only reboot the PC during installation if you are requested to do so. Otherwise
the installation will be not be performed correctly. If a fault occurs in the installation the
contents of the hard disk must be completely restored.
You will find further information about the system, drivers, utilities, updates, and manuals
etc. on the "Drivers & Utilities" CD supplied.
16 A26361-K619-Z100-1-7619
Switching the PC on and off Preparation for use and operation
Switching on the PC
Ê Switch the monitor on (see the Operating Manual for the monitor).
Ê Switch the system unit on with the main switch at the rear of the system unit.
Ê If the power-on indicator lights orange, press the ON/OFF switch at the front of the system unit.
The power-on indicator lights green and the PC is started.
If you have assigned the system password, you must enter this when requested to do so,
i
in order to start the operating system.
Switching off the PC
Your PC is equipped with a Save-to-RAM function. When it is switched off with the ON/OFF switch,
the system state is saved so that the last applications opened are available again very quickly after
switch-on.
Switching off PC with Save-to-RAM function
Ê Briefly (<4 seconds) press the ON/OFF switch.
The system state is saved. The system unit switches into the "ready-to-operate" mode.
When the system unit is operated in the Save-to-RAM mode, the power-on indicator flashes
green/orange. The system unit uses a minimum of electricity.
Switching off PC completely
Ê Shut down the operating system Windows properly in the Start menu via the Quit function.
Ê Switch the system unit off with the main switch.
When the system unit is switched off completely the power-on indicator is dark after a few seconds.
The system unit no longer uses any power.
The main switch and the ON/OFF switch do not disconnect the system unit from the line
!
Ê Switch the monitor off (see the Operating Manual for the monitor).
voltage. To disconnect the line voltage completely, remove the power plug from the
socket.
A26361-K619-Z100-1-7619 17
Preparation for use and operation Indicators on the system unit
Indicators on the system unit
5
1
2
3
4
1 = ON/OFF switch
2 = Message indicator
3 = Power-on indicator
1 - ON/OFF switch
2 - Power-on indicator
− lights green:
The system unit is on.
− lights orange:
The system unit is ready-to-operate.
In this mode the PC consumes very little power and can be switched on at the ON/OFF
switch.
− flashes green/orange:
ACPI function (Advanced Configuration and Power Management Interface):
The system unit is in the Save-to-RAM (StR) mode. After being switched on with the
ON/OFF switch, the PC returns to the state it was in before the StR mode. In the StR
mode the system unit may not be switched off with the main switch or disconnected from
the mains supply, as this may otherwise result in data loss.
− does not glow:
The system unit is switched off.
3 - Hard disk indicator
4 = Hard disk indicator
5 = Indicator CD/DVD drive
The indicator lights up when the hard disk drive of the system unit is accessed.
4 - Message indicator
The display glows or flashes when the system has received a message or has reported a
malfunction. A detailed description can be found in the Technical Manual for the system board.
5 - Indicator CD/DVD drive
The indicator lights up when the CD/DVD drive of the system unit is accessed.
18 A26361-K619-Z100-1-7619
Keyboard Preparation for use and operation
Keyboard
This chapter contains information on the office keyboard. For information on the radio keyboard, see
the documentation supplied with the radio keyboard.
1 = Function keys
2 = OFF switch (optional)
3 = Alphanumeric keypad
1
34
4 = Cursor control keys
5 = Numeric keypad (calculator keypad)
2
5
Important keys and key combinations
The following description of keys and key combinations refers to MS Windows. Details of other keys
and key combinations can be found in the documentation of the relevant application program.
OFF switch
switches the PC into the Save-to-RAM mode (depending on the corresponding
setting in the operating system).
Enter key
confirms or starts the marked selection. The enter key is also referred to as the
"Return" key or "Carriage Return".
Start key
invokes the START menu of Windows.
Menu key
invokes the menu for the marked item.
Shift key
enables upper-case letters and the upper key symbols to be displayed.
A26361-K619-Z100-1-7619 19
Preparation for use and operation Keyboard
\
Alt Gr (e. g. German keyboard)
Alt Gr
produces a character shown on the right-hand side of a key (e. g. the character "
on the key [ß]
[ß]).
[ß][ß]
"
%
5
$
4
Num
Lock
Ctrl
Euro key
enables the output of the euro symbol.
Num Lock key
by pressing the Num Lock key you switch between the upper- and lower-case
levels of the calculator keypad.
At upper-case level (Num Lock indicator lit) the digit and comma keys are active.
At lower-case level (Num Lock indicator not lit) the cursor control functions are
active in the calculator keypad.
Ctrl key
starts key combination actions.
20 A26361-K619-Z100-1-7619
Property and data protection Preparation for use and operation
Property and data protection
Your PC enables you to protect your system and personal data in a number of ways against
unauthorized access. By combining these options, you can achieve optimum protection for your
system.
Locking the system unit mechanically
You can use the optional lock on the cover to lock the system unit mechanically.
Security functions under Windows
Under MS-Windows you can activate a screen saver and protect it with a password. Only those
users who know the password can deactivate the screen saver and access any open files. Detailed
information on screen savers is provided by the associated help function.
BIOS Setup security functions
The BIOS Setup allows you to protect your system and personal data with passwords from
unauthorized access.
You can:
• prevent unauthorized BIOS Setup calls (setup password)
• prevent unauthorized system access (system password)
You can display the BIOS Setup by pressing the [F2]
Starting appears.
You will find a detailed description of the BIOS Setup and how to assign passwords in the Technical
Manual for the system board or in the "BIOS Setup" manual.
[F2] key while booting the system and the message
[F2][F2]
BIOS Setup fan control settings
In the BIOS Setup you can select between different fan settings in order to control the amount of
noise your JETSON will produce.
Silent In this operating mode, the processor can be slowed down so that the fan does not
have to run. This ensures the quietest possible operation.
Auto Mode You should select this setting for applications which concentrate on the
performance of the system. In this mode, the fan will not be shut down.
You can display the BIOS Setup by pressing the [F2]
Starting appears.
[F2] key while booting the system and the message
[F2][F2]
You will find a detailed description of the BIOS Setup and how to assign passwords in the Technical
Manual for the system board or in the "BIOS Setup" manual.
A26361-K619-Z100-1-7619 21
Troubleshooting and tips
Take note of the safety notes in the manual "Safety, Guarantee and Ergonomics" and in
!
If a fault occurs, try to correct it as described in the following documents:
• in this chapter
• in the documentation of the connected devices
• in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Switch the PC off.
Ê Make a note of the steps and the circumstances that led to the fault. Also make a note of any
Ê Contact your sales outlet or our customer service center.
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To be able to
access the original data in the case of any problems following installation, you should backup your
hard disk prior to installation.
the chapter "Preparation for use and operation", when you connect or disconnect cables.
error messages displayed and the Ident-No. of your device.
Power-on indicator remains dark after you have
switched on your device
This may have the following causes:
The line voltage supply is faulty
Ê Check that the power cable is plugged properly into the system unit and grounded power outlet.
Ê Switch the PC on at the main switch.
Internal power supply overloaded
Ê Disconnect the power plug of the system unit from the grounded power outlet.
Ê Wait for a moment.
Ê Plug the power plug into the grounded power outlet again.
Ê Switch the PC on at the main switch.
A26361-K619-Z100-1-7619 23
Troubleshooting and tips
The screen stays blank
If your screen remains blank this may have the following causes:
Monitor is switched off
Ê Switch your monitor on.
Power cable or monitor cable not connected
Ê Switch off the monitor and the system unit.
Ê Check that the power cable is properly connected to the monitor and system unit or to the
grounded power outlet.
Ê Check that the monitor cable is properly connected to the system unit and monitor (if not
permanently attached).
Ê Switch on the monitor and the system unit.
Screen has been blanked
Ê Press any key on the keyboard.
or
Ê Deactivate screen blanking (screen saver). Enter the appropriate password.
or
Ê If the power-on indicator blinks green/orange, press the ON/OFF switch.
Brightness control is set to dark
Ê Set the brightness control to bright. For detailed information, please refer to the Operating
Manual supplied with your monitor.
Wrong monitor has been set under Windows
Ê Restart the PC.
Ê If the message Starting Windows appears, press function key [F8]
The Start menu or the Advanced Windows 2000 Start Options menu of Windows appears.
[F8].
[F8][F8]
Ê Set the correct values for the connected monitor.
The wrong RAM memory modules have been inserted
See the Technical Manual for the system board for information on which memory modules can be
used.
24 A26361-K619-Z100-1-7619
Troubleshooting and tips
Flickering stripes on the monitor screen
Switch off the PC immediately.
!
Monitor does not support the set horizontal frequency
Ê Find out which horizontal frequency your monitor screen supports.
You will find the horizontal frequency (also known as line frequency or horizontal deflection
frequency) in the documentation of your monitor.
Ê Refer to the documentation for your operating system or the corresponding driver software for
the screen controller for how to set the correct horizontal frequency for your monitor, and follow
the procedure accordingly.
No screen display or display drifts
The wrong horizontal frequency and/or resolution has been selected for the monitor or for
the application program.
Ê Find out which horizontal frequency your monitor screen supports.
You will find the horizontal frequency (also known as line frequency or horizontal deflection
frequency) in the documentation of your monitor.
Ê Refer to the documentation for your operating system or the corresponding driver software for
the screen controller for how to set the correct horizontal frequency for your monitor, and follow
the procedure accordingly.
No mouse pointer displayed on the screen
Ê Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.
Ê Check that the mouse driver is properly installed and is present when the application program
is started.
Detailed information can be found in the User Guide of the mouse or application program.
Time and/or date is not correct
Ê Set the time and/or date. You can set the time and date in the BIOS Setup or in the operating
system.
If the time and date are repeatedly wrong when you switch on your PC, the battery is flat.
i
A26361-K619-Z100-1-7619 25
The lithium battery must be changed as described in the chapter "System expansions".
Troubleshooting and tips
Keyboard does not react or types incorrect
characters
Ê Check whether the cable of the keyboard radio receiver is properly connected.
Ê Check whether you have set the correct keyboard driver (country setting).
The program you have started does not allow any further entries.
Ê Try to end the program, e. g. with the Task Manager.
Forgot BIOS password
If you have forgotten a BIOS password, contact our customer service center.
The PC cannot be switched off with the ON/OFF
switch
Cause: an audio or video CD is being played.
Ê Shut down the player software before you turn off the PC.
Cause: System crash
Ê Press the ON/OFF switch for at least four seconds, until the device switches off.
Error messages on the screen
Error messages and their descriptions are listed in the Technical Manual of the system board or in
the "BIOS Setup" manual and in the documentation of the installed software.
Restoring the hard disk contents
When the JETSON is delivered the entire software is already preinstalled on the hard disk.
Use the Recovery CD to restore the software installation e.g if an error occurs.
All data on the C drive (PROG) will be overwritten during the recovery process. All data on
i
the second drive (DATA) are retained.
Back up important data from the C drive to the second drive or to an external storage
medium before the recovery.
If you have changed or deleted the name of the C drive (PROG) the recovery proccess will
be aborted.
Ê Switch on the JETSON and insert the Recovery CD in the CD-ROM drive.
Ê Follow the instructions on screen.
For systems without a Recovery CD, consult the documentation booklet for the "Drivers & Utilities"
CD.
26 A26361-K619-Z100-1-7619
Troubleshooting and tips
Tips
PC switches on briefly and then off again
The power cable has been plugged in or the device was switched on with the main switch. For
technical reasons, this brief switching on and off is necessary.
Out of system resources
If you have too many applications running at once, you may experience problems due to a lack of
system resources. If this happens, you should close applications you do not require or call the
applications in a different order.
Other manuals
Other manuals are contained on the "Drivers & Utilities" CD.
A26361-K619-Z100-1-7619 27
System expansions
This chapter describes all activities that must be carried out when hardware changes are to be
carried out in your PC. As detailed PC knowledge is required for these activities, they should always
be carried out by specially trained experts.
It may be necessary to update the BIOS when carrying out a system expansion or
!
Memory and processor upgrading are described in the Technical Manual for the system board.
Refer to the Technical Manual for the system board before making any extensions on the system
board.
Information on boards
To prevent damage to the system board or the components and conductors on it, please take great
care when you insert or remove components.
Be especially careful with the locking mechanisms (catches, centering pins etc.) when you replace
the system board or components on it, for example memory modules or processors.
Never use sharp objects (screwdrivers) for leverage.
hardware upgrade. In this instance, please contact our customer service center.
The device must be switched off when installing/removing the system expansions and
may not be in an energy saving mode.
Boards with electrostatic sensitive devices (ESD) are identifiable by the
label shown.
When you handle boards fitted with ESDs, you must observe the following
points under all circumstances:
• You must always discharge yourself (e. g. by touching a grounded
object) before working.
• The equipment and tools you use must be free of static charges.
• Pull out the power plug before inserting or pulling out boards containing
ESDs.
• Always hold boards with ESDs by their edges.
• Never touch pins or conductors on boards fitted with ESDs.
A26361-K619-Z100-1-7619 29
System expansions
Opening the system unit
Ê Switch the PC off.
Pull the power plug out of the power outlet so that the system is totally removed from the
!
Ê If any cables attached to the system unit are obstructing you, pull out the connectors on the
Ê Place the system unit in a convenient working position.
line voltage!
system unit.
2
1
Ê Loosen the two screws on the back (1) with several turns until you feel resistance.
Ê Lift off the top cover in an upward direction.
30 A26361-K619-Z100-1-7619
Assembling the system unit
2
System expansions
1
Before you assemble the system unit, make sure that the ventilation duct has correctly
!
Ê Place the top cover on the system unit from above.
Ê Mount the two screws at the rear (2).
Ê Return the system unit to its original position.
Ê If you have disconnected cables, reconnect them at the rear.
snapped into place.
A26361-K619-Z100-1-7619 31
System expansions
Extensions on the system board
Details of how and if you can upgrade the main memory or the processor of your PC are provided in
the Technical Manual for the system board. Below the necessary steps are described to enable you
to work on the system board.
Ê Open the system unit (see "Opening the system unit“).
Upgrading main memory
To access the slots of the memory modules, you must remove the drive carrier.
Removing drive carrier
1
3
2
Ê Remove the screw (1), pull the drive carrier approx. 0.5 in (1 cm) in the direction of the arrow
(2) and lift it carefully upward out of the bracket (3).
Make sure that the cable of the hard disk drive is not damaged.
!
Ê Set down the drive carrier on the casing so that you have free access to the memory module
Upgrading main memory
Ê Upgrade the memory as it is described in the Technical Manual for the system board.
32 A26361-K619-Z100-1-7619
You may also have to remove the data and power cable plugs from the hard disk and the
CD-ROM or DVD drive.
slots.
System expansions
Installing drive carrier
Ê If you previously disconnected them, plug the data and power cable connectors back into the
hard disk and the CD-ROM or DVD drive.
3
1
2
Ê Mount the drive carrier in the bracket again (1), slide it into position (2) and secure it with the
screw (3). Make sure that no cables get pinched underneath the drive carrier.
Make sure that the cable of the hard disk drive is not damaged.
!
Ê Close the system unit (see "Assembling the system unit").
A26361-K619-Z100-1-7619 33
System expansions
Replacing processor
To replace the processor you must remove the ventilation duct.
Removing ventilation duct
a
a
The ventilation duct is secured in the system unit with two lugs (a).
Ê Lift the ventilation duct out of the system unit in the direction of the arrow by unhooking the two
lugs (a).
You have free access to the processor socket.
Replacing processor
Ê Replace the processor as it is described in the Technical Manual for the system board.
34 A26361-K619-Z100-1-7619
Installing ventilation duct
System expansions
a
a
Ê Place the ventilation duct in the system unit as indicated by the arrow.
The two lugs (a) must engage.
If the ventilation duct is not installed properly, the system may be damaged by
!
overheating!
Ê Close the system unit (see "Assembling the system unit").
A26361-K619-Z100-1-7619 35
System expansions
Replacing lithium battery
Incorrect replacement of the lithium battery may lead to a risk of explosion.
!
The lithium battery may be replaced only with an identical battery or with a type
recommended by the manufacturer.
Do not throw lithium batteries into the trashcan. It must be disposed of in accordance with
local regulations concerning special waste.
Make sure that you insert the battery the right way round. The plus pole must be on the
top!
1
+
+
2
+
3
+
Ê Lift the contact (1) a few millimeters and remove the battery from its socket (2).
Ê Insert a new lithium battery of the same type in the socket (3).
36 A26361-K619-Z100-1-7619
Technical data
L
Electrical data
Regulations complied with: IEC 60950, EN 60950
UL 1950
CSA 22.2 No.950
Protection class: I
Rated voltage range: (selectable) 100V-125V/200V-240V
Frequency: 50 Hz - 60 Hz
Max. rated current
• System unit with monitor socket:
100 V -125 V/4,0 A
200 V -240 V/2,0 A
• Monitor socket (output)
Typical power draw in operation:
Power draw in the 'ready' status
Noise emission: Sound power level (
*) These values only apply for a JETSON with the configuration below.
Processor (512 Kbyte cache):
Main memory:
Hard disk drive:
CD/DVD-ROM drive
Dimensions and weight
Width/depth/height: 368 mm/268 mm/ 99 mm
Weight approx. 5 kg
Environmental conditions
Environment class (3K2)
Environment class (2K2)
Temperature:
• Operating (3K2)
• Transport (2K2)
100 V -125 V/3 A
200 V -240 V/1,5 A
<45W *)
<5W *)
Pentium III Processor at 733 MHz
128 Mbyte
20 Gbyte
24fold
DIN IEC 721 part 3-3
DIN IEC 721 part 3-2
15 °C .... 35 °C
-25 °C .... 60 °C
)<30dB(A)*)
Condensation in operating must be avoided.
Clearance required to ensure adequate ventilation:
• left-hand side
• right-hand side
In the vertical operating position (only with stand-up feet) the air intake and exhaust spaces at the
top must be at least 7 in (200 mm).
A26361-K619-Z100-1-7619 37
min. 200 mm
min. 200 mm
Index
2
!
2
i
A
Accumulator, disposal 4
ACPI function 18
Activating, security measures 21
Alphanumeric keypad 19
Alt Gr key 20
Assembling, system unit 31
Audio
input 10
output 10
B
Battery 36
disposal 4
BIOS password 26
BIOS Setup 21
fan control 21
security function 21
Board 29
Ê
2
C
Cable
connecting 9
disconnecting 9
Cabling, PC 9
Calculator keypad 19
Casing
assembling 31
opening 30
CE certificate 4
Changing
lithium battery 36
Checking, rated voltage 12
Cleaning 4
Clearance 37
Connecting
cables 9
devices 9
keyboard 11
monitor 12
mouse 11
PC 9
power voltage 12
radio receiver 11
A26361-K619-Z100-1-7619 39
Index
USB interface 11
Connecting to power voltage 12
Contents of delivery 7
Control key 20
Courier 2
Ctrl key 20
Cursor control keys 19
D
Dark screen 24
Data
protection 21
technical 37
Date, not correct 25
Devices
connecting 9
interface 10
Dimensions 37
Display
cleaning 4
Disposal 4
Documentation, overview 1
Drive carrier
installing 33
removing 32
E
Electrical data 37
Electromagnetic compatibility 4
Energy saving 3
Enter key 19
Environmental
conditions 37
data 37
Ergonomic, video workstation 8
Error
date 25
flickering screen 25
keyboard 26
message 26
mouse 25
screen 24
screen display drifts 25
system unit 23
time 25
ESD 29
Euro key 20
External devices
connecting 9
ports 10
F
Fan control, BIOS Setup 21
First time, switching on 16
40 A26361-K619-Z100-1-7619
Flickering stripes on the monitor screen 25
Function keys 19
Further informations, overview 1
G
Guarantee coupon booklet 7
I
Important notes 3
Indicator
power-on indicator
fails to light 23
remains blank 24
Indicators, system unit 18
Installing
drive carrier 33
new Software 23
ventilation duct 35
Insufficient memory 27
Interfaces 10
Italics 2
Index
K
Key combination 19
Keyboard 19
cleaning 5
connecting 11
port 10
radio receiver, connecting 11
Keys 19
L
LAN port 10
Line
in 10
out 10
Lithium battery 32
replacing 36
Locking, PC 14
M
Main memory 32
Manuals
further 27
overview 1
Manufacturer’s notes 3
Memory, upgrading 32
Menu key 19
Microphone jack 10
Monitor
connecting 12
drifting display 25
port 10
A26361-K619-Z100-1-7619 41
Index
transporting 4
Mouse
cleaning 5
connecting 11
error 25
N
Network port 10
New Installation, Software 23
No screen display 24
Noise level 37
Not enough memory 27
Notational conventions 2
Notes
boards 29
CE certificate 4
disposal 4
energy saving 3
important 3
manufacturer 3
safety 3
Num Lock key 20
Numeric keypad 19
O
Office keyboard
connecting 11
ON/OFF switch 19
Opening, system unit 30
Operation 7
Other manuals 27
Overview, documentation 1
P
Packing material 7
Password
forgotten 26
PC
assembling 31
cabling 9
cannot boot 23
connecting 9
connecting to power voltage 12
locking 14
opening 30
ports 10
setting up 8
switching off 15, 17
switching on 15, 17
switching on for the first time 16
transporting 4
unlocking 14
Ports, external devices 10
Power-on
42 A26361-K619-Z100-1-7619
indicator 18
dark 23
indicator, dark 23
Preparation for use 7
Processor 32
replacing 34
Property protection 21
R
Radio receiver for radio keyboard
connecting 11
Rated voltage
setting 12
Recycling 4
Removing
drive carrier 32
ventilation duct 34
Replacing
lithium battery 36
processor 34
Return key 19
Index
S
Safety 3
Save to RAM function 17
Save-to-RAM mode 18
Screen
blank 17
flickering 25
Security function
casing lock 21
Security functions
BIOS Setup 21
MS-Windows 21
Security measures 21
Setting
rated voltage 12
Setup
password 21
Shift key 19
Software, New Installation 23
Stand-up feet 8
Start key 19
StR mode 18
Summer time 25
Surface 37
Switching off
PC 15, 17
Switching on
PC 15, 17
Symbols, explanation of 2
System board
extensions 32
System password 21
A26361-K619-Z100-1-7619 43
Index
System unit
cleaning 4
indicators 18
T
Technical data 37
Time, not correct 25
Tips 27
Transport 4
Trouble
flickering screen 25
mouse 25
screen 24
screen display drifts 25
system unit 23
U
Unlocking, PC 14
Unpacking 7
Upgrading, memory 32
USB port
connecting devices 11
USB port 11
USB, Universal Serial Bus 10
V
Ventilation area 37
Ventilation duct
installing 35
removing 34
Vertical operating position 8
Video workstation 8
W
Winter time 25
44 A26361-K619-Z100-1-7619
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