Fujitsu Siemens Computers FibreCAT SX40 Service Supplement Manual

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PRIMERGY

FibreCAT® SX40 Storage Subsystem

Service Supplement

Joachim Pichol Fujitsu Siemens Computers GmbH Paderborn 33094 Paderborn e-mail: email: manuals@fujitsu-siemens.com Tel.: (05251) 8-14884 Fax: (++49) 700 / 372 00001 FibreCAT SX40 Sprachen: En

Edition February 2007

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Comments… Suggestions… Corrections…

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To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

All hardware and software names used are trademarks of their respective manufacturers.

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Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 Documentation overview . . . . . . . . . . . . . . . . . . . . 5

1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . . 7

2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.1 Notes on safety . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.2 ESD label . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.4 RFI suppression . . . . . . . . . . . . . . . . . . . . . . . . 14

3.5 Notes on the rack model . . . . . . . . . . . . . . . . . . . . 14

3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 15

4 Replacing components . . . . . . . . . . . . . . . . . . . . 17

4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.2 Replacing the I/O module . . . . . . . . . . . . . . . . . . . 18

4.3 Replacing LED displays . . . . . . . . . . . . . . . . . . . . 19

4.4 Replacing the midplane . . . . . . . . . . . . . . . . . . . . 19

4.5 Replacing the housing . . . . . . . . . . . . . . . . . . . . . 20

5 Cable overview . . . . . . . . . . . . . . . . . . . . . . . . . 21

Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

FibreCAT SX40 Service Supplement

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1 Preface

The FibreCAT® SX40 storage subsystem is a passive system that can be directly attached for data management or for expanding the hard disk capacity of connected PRIMERGY servers.

With 2 height units (HU), the FibreCAT SX40 satisfies the requirements of both compactness and maximum hard disk capacity in 19-inch rack infrastructures.

1.1 Documentation overview

Concept and target groups

This Service Supplement supplements the information contained in the operating manual.

V ATTENTION!

The activities described in this manual may only be performed by specialist personnel with technical training.

I The installation and removal of the hot-plug components is described in

the operating manual supplied with the storage subsystem.

Service DVD

A PRIMERGY service DVD is available for Fujitsu Siemens service partners. This DVD contains the following manuals as PDF files:

– The manual "Safety notes and other important information" – The operating manual for the PRIMERGY FibreCAT SX40 – The Service Supplement for the PRIMERGY FibreCAT SX40

FibreCAT SX40 Service Supplement 5

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Documentation overview Preface

Information/Activity Manual

Features and technical data of the storage

Operating manual

subsystem Installation and activation, including:

– External connections to the storage

subsystem – Operation – Configuration of the storage subsystem – Installation of the rack mounting kit

Troubleshooting Installation/removal of all hot-plug components,

such as:

– Hot-plug power supply units – Hot-plug HDD modules

Replacing components:

Service Supplement

– Replacing I/O modules – Replacing LED displays – Replacing the midplane – Replacing the housing

Cable overview Detailed safety information manual "Safety notes and

other important information"

Table 1: Overview of the documentation

6 Service Supplement FibreCAT SX40

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Preface Notational conventions

1.2 Notational conventions

The following notational conventions are used in this manual:

Italics indicate commands, menu items or software programs. “Quotation marks” indicate names of chapters and terms that need to be

emphasized.

Ê indicates an activity that must be performed.

V ATTENTION! indicates that, if you ignore the information given at this

point, your health, the correct functioning of your system or the security of your data may be at risk.

I indicates supplementary information, remarks and tips.

Table 2: Notational conventions

FibreCAT SX40 Service Supplement 7

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2Procedure

V ATTENTION!

The activities described in this manual should only be performed by engineers, service personnel or technical specialists.

Ê First of all please familiarize yourself with the safety instructions in the

chapter “Important notes” on page 11ff.

Ê Make sure that all the manuals you need (see service DVD) are available,

printing out the PDF files if necessary. You will definitely need the operating manual for the storage subsystem.

Ê Shut down the server connected to the storage subsystem correctly (see the

operating manual for the relevant server).

Ê Switch off the storage subsystem, pull out the power plugs and – if

necessary – also disconnect the cables of the I/O modules as described in the chapter “Replacing components” on page 17ff.

Ê Replace the defective component as described in the relevant chapter. Ê If necessary, reconnect the cables of the I/O modules to the storage

subsystem.

Ê Plug the power plugs into the grounded power outlets1. Ê Switch on the storage subsystem.

These procedures are described in the operating manual.

FibreCAT SX40 Service Supplement 9

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3 Important notes

3.1 Notes on safety

This chapter provides safety instructions which you must observe when handling your storage subsystem.

The device complies with the relevant safety regulations for data processing equipment.

I The following safety instructions can also be found in the manual entitled

“Safety notes and other important information”. Please also read the notes in the operating manual for the attached PRIMERGY / PRIMEQUEST system.

If you have any questions on setting up and operating the device in your particular environment, please contact your sales outlet or our customer service center.

V ATTENTION!

● The activities described in this manual may only be performed by

specialist technical personnel. Equipment repairs must only be performed by service staff. Any unauthorized opening or improper repairs could endanger the user (through electric shock, energy hazard, fire hazard) or damage the equipment. Please note that any unauthorized opening of the device will result in the invalidation of the warranty and exclusion from all liability.

● Transport the device only in its original packaging or in packaging

which protects it from knocks and jolts.

● If the device is brought in from a cold environment, condensation may

form both inside and on the outside of the machine. Before operating the device, wait until it is dry and has reached approximately the same temperature as the installation site. Failure to observe these guidelines can lead to material damage of the device.

● Check that the rated voltage specified on the device's ID plate is the

same as the local mains voltage.

● Only connect the device to a properly grounded wall outlet (the device

is fitted with a tested and approved power cable).

FibreCAT SX40 Service Supplement 11

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Notes on safety Important notes

V ATTENTION!

● Make sure that the sockets on the device and the power points used

are freely accessible.

● Switching off the device does not disconnect it from the mains. To

completely disconnect it from the mains voltage, you must remove the power plugs from the power outlet.

● Before opening the device, switch it off first, then pull out the power

plug.

● Route the cables in such a way that they do not form a potential

hazard (tripping) and cannot be damaged. When connecting a device, refer to the relevant notes in the appropriate operating manual.

● Do not connect or disconnect any data transmission cables during a

thunderstorm (lightning hazard).

● Systems which comprise a number of cabinets must use a separate

fused socket for each cabinet.

● Always connect the server and the directly connected external

storage subsystems to the same power supply distributor. Otherwise you run the risk of losing data if, for example, the central unit is still running but the storage subsystem has failed during a power cut.

● Make sure that no objects (such as bracelets or paper clips) fall into

or liquids spill into the device (risk of electric shock or short circuit).

● In emergencies (e.g. damaged casing, control elements or cable,

penetration of liquids or foreign bodies), switch off the device immediately, unplug it from the mains, and contact your customer service center.

● Note that proper operation of the system (in accordance with IEC

60950-1/EN 60950-1) is only guaranteed if slot covers are installed in all vacant slots and/or dummies in all vacant bays and the housing cover is fitted (cooling, fire protection, RFI suppression).

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Important notes ESD label

3.2 ESD label

Components which can be damaged by electrostatic discharge (ESDs, electrostatic-sensitive devices) may have the following label:

Figure 1: ESD label

When handling modules with ESDs, it is essential that you observe the following guidelines:

Ê You must electrostatically discharge yourself (e.g. by touching a grounded

object) before handling modules with ESDs.

Ê Any devices or tools that are used must be free of electrostatic charge. Ê Pull out the power plug before installing or uninstalling modules containing

electrostatic-sensitive components.

Ê Touch modules containing electrostatic-sensitive components only at the

edges.

Ê Do not touch any connectors or conduction paths on a module containing

electrostatic-sensitive components.

Ê While installing modules, wear a suitable grounding strap that connects you

to the system unit.

Ê Place all the components on a pad which is free of electrostatic charge.

I For a detailed description of how to handle ESD-module components,

see the relevant European or international standards (EN 61340-5-1, ANSI/ESD S20.20).

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CE conformity Important notes

3.3 CE conformity

The device complies with the requirements of EC directive 89/336/EEC on “Electromagnetic Compatibility" and 73/23/EEC “Low-Voltage Directive". This is indicated by the CE certificate label (CE = Communauté Européenne) on the back of the device.

3.4 RFI suppression

All other equipment which is connected to this product must also have radio noise suppression in accordance with EC directive 89/336/EEC.

Products which meet this requirement are accompanied by a certificate to that effect issued by the manufacturer and/or bear the CE mark. Products which do

not meet this requirement may be operated only with the special permission of the German Federal Approvals Office for Telecommunications (BZT).

I This is "Class A" equipment. This equipment may cause harmful inter-

ference in residential areas. In this case, the user may be required to take appropriate measures and bear the costs resulting from these measures.

3.5 Notes on the rack model

● For safety reasons, at least two people are required to install the rack model

because of its weight and size.

● When connecting and disconnecting the cables, observe the notes in the

operating manual for your PRIMERGY/PRIMEQUEST system and the chapter “Important notes” in the technical manual for the relevant rack. The technical manual for the rack is supplied with the rack.

● Ensure that the anti-tilt bracket is correctly mounted when you set up the

rack.

● For safety reasons, no more than one unit may be pulled out of the rack at

any one time during installation and maintenance work.

● If more than one unit is pulled out at any one time, the rack may tip over.

● The rack must be connected to the mains by an authorized specialist

(electrician).

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Important notes Environmental protection

3.6 Environmental protection

Environmentally friendly product design and development

This product was designed in compliance with the Fujitsu Siemens Computers standard on ”environmentally friendly product design and development”. This means that the designers have taken into account important criteria such as durability, selection of materials, emissions, packaging, the ease with which the product can be dismantled, and the extent to which it can be recycled.This saves resources and helps to protect the environment.

Notes on packaging

Do not throw away the packaging as you may need it for future transport. If possible, devices should be transported in their original packaging.

Notes on labeling plastic housing parts

Avoid sticking your own labels on plastic housing parts whenever possible, as this makes recycling more difficult.

Take-back, recycling and disposal

The device must not be disposed of together with regular household refuse. This device is labeled according to European directive 2002/96/EC on Waste from Electrical and Electronic Equipment - WEEE). This directive sets the framework for EC-wide take-back and recycling of used devices. To return your device, please use the return or collection systems available to you. For more information see www.fujitsu-siemens.com/recycling.

For details on take-back and reuse of devices and consumables within Europe, see the manual "Returning used devices" or contact your Fujitsu Siemens Computers branch office/subsidiary or our recycling center in Paderborn, Germany:

Fujitsu Siemens Computers Recycling Center 33106 Paderborn, Germany

Tel. +49 5251 8180-10 Fax +49 5251 8180-15

FibreCAT SX40 Service Supplement 15

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4 Replacing components

V ATTENTION!

When handling systems and boards, make sure you observe the safety information in the chapter “Important notes” on page 11ff.

4.1 Preparation

To replace components which are not hot-pluggable, proceed as follows: Ê Shut down the server connected to the FibreCAT

wait until the server is switched off and then switch off both power supply units of the storage subsystem.

Ê Unplug the two power plugs of the storage subsystem from the mains. Ê Disconnect the SAS cables from the I/O modules.

SX40 storage subsystem;

FibreCAT SX40 Service Supplement 17

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Replacing the I/O module Replacing components

4.2 Replacing the I/O module

Product-no.: SNP:A3C40081244

Requirements

– The storage subsystem has been switched off (see page 17) – The power cables have been uplugged. – The SAS cables have been removed.

Figure 2: Removing the I/O module

Ê Undo the two knurled screws (1) and pull the levers downward (2). This

moves the I/O module a little out of the device.

Ê Take the I/O module out of the bay. To install the I/O module follow the above steps in reverse.

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Replacing components Replacing LED displays

4.3 Replacing LED displays

Product-no.: see 4.5 (housing)

I In the case of defective LED displays, you replace the entire housing (see

section “Replacing the housing” on page 20).

4.4 Replacing the midplane

Product-no.: see 4.5 (housing)

I In the case of a defective midplane, you replace the entire housing (see

section “Replacing the housing” on page 20).

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Replacing the housing Replacing components

4.5 Replacing the housing

Product-no.: SNP:A3C40081243

V CAUTION!

Before you exchange the defective housing, the FRU data of the ID-PROM must be exported with the SX40 FRU-Data Recovery Tool. Once you have exchanged the housing, this data must be imported into the ID-PROM of the new housing with the same tool. If the ID-PROM of the defective housing is no longer readable, the FRU data for the new housing can also be generated via an input mask with the SX40 FRU-Data Recovery Tool.

Requirements

– The storage subsystem has been switched off (see page 17). – The power cables have been uplugged. – All other cables connected to the storage subsystem have been removed. – All HDD modules have been removed (these must be removed before the

system is removed from the rack cabinet; the relevant procedure is described in the operating manual).

– The storage subsystem has been removed from the rack cabinet (see

operating manual).

Figure 3: Empty replacement housing for the storage subsystem

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Replacing components Replacing the housing

Ê Remove the hot-plug power supply units (as described in the operating

manual).

Ê Remove the I/O modules (see page 18). Ê Replace the old housing with a new (replacement) one.

To reassemble the storage subsystem in the replacement housing, follow the above procedure basically in reverse.

FibreCAT SX40 Service Supplement 21

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5 Cable overview

No. Product-no. Description From To

1a S26361-F3246-L5 External SAS

connection cable (0.5m)

1b S26361-F3246-L20 External SAS

connection cable (2.0m)

I/O module

to I/O module of a second SX40

to RAIDCtrl/HBA of the server

FibreCAT SX40 Service Supplement 21

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Abbreviations

Alternating Current

ACPI

Advanced Configuration and Power management Interface

ANSI

American National Standard Institute

ASR&R

Automatic Server Reconfiguration and Restart

ATA

Advanced Technology Attachment

BBU

Battery Backup Unit

BIOS

BMC

CHS

CMOS

COM

CPU

Basic Input-Output System

Baseboard Management Controller

Cache Coherency

Cylinder Head Sector

Complementary Metal Oxide Semiconductor

Communication

Central Processing Unit

FibreCAT SX40 Service Supplement 23

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Abbreviations

Direct Current

DIMM

Dual Inline Memory Module

DIP

Dual Inline Package

DMA

Direct Memory Access

DMI

Desktop Management Interface

DRAM

Dynamic Random Access Memory

ECC

EFI

EMC

EMI

EMP

EMRL

ESD

Error Checking and Correcting

Extensible Firmware Interface

Electromagnetic Compatibility

Electromagnetic interference

Emergency Management Port

Embedded RAID Logic

Electrostatic Sensitive Devices, ElectroStatic Discharge

EVRD

Enterprise VRD

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FPC

FRU

FSB

GUI

HBA

HDD

Abbreviations

Front Panel Controller

Field Replaceable Unit

Front Side Bus

Graphical User Interface

Host Bus Adapter

Hard Disk Drive

HPC

HSC

I²C

I/O

ICM

IDE

Hot-plug Controller

Hot-swap Controller

Inter-Integrated Circuit

Input/Output

Intelligent Chassis Management

Identification

Integrated Drive Electronics

IEC

International Electrotechnical Commission

FibreCAT SX40 Service Supplement 25

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Abbreviations

IME

Integrated Mirroring Enhanced

IPMB

Intelligent Platform Management Bus

IPMI

Intelligent Platform Management Interface

iRMC

integrated Remote Management Controller

IRQ

Interrupt Request Line

LAN

Local Area Network

LBA

LCD

LUN

LV D

MMF

MRL

NMI

Logical Block Address

Liquid Crystal Display

Logical Unit Number

Low-Voltage Differential SAS

Multi-Mode Faser

Manual-Retention Latch

Non-Maskable Interrupt

NVRAM

Non-Volatile Random Access Memory

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OEM

OHCI

PCI

PDA

PDB

Abbreviations

Original Equipment Manufacturer

Open Host Controller Interface

Operating System

Peripheral Component Interconnect

Prefailure Detection and Analysing

Power Distribution Board

PIO

PLD

POST

PS(U)

RAID

RoHS

RoMB

Programmed Input Output

Programmable Logic Device

Power-On Self Test

Power Supply (Unit)

Redundant Arrays of Independent Disks

Restriction of the Use of Certain Hazardous Substances (Waste from Electric and Electronic Equipment, EU-Richtlinie)

RAID on Motherboard

RSB

RemoteView Service Board

FibreCAT SX40 Service Supplement 27

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Abbreviations

RST

ReSeT

RTC

Real Time Clock

RTDS

Remote Test and Diagnostics System

SAF-TE

SCSI-Accessed Fault-Tolerance Enclosures

SAS

Serial Attached SCSI

SATA

Serial ATA

SBE

Single-Bit Error

SCA

Single Connector Attachment

SCSI

Small Computer System Interface

SDR

Sensor Data Record

SDRAM

Synchronous Dynamic Random Access Memory

SEL

System Event Log

SHDG

Server Hardware Design Guide

SMI

System Management Interrupt

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SMM

SMP

SSU

SVGA

UHCI

USB

Abbreviations

Server Management Mode

Symmetrical Multi-Processing

System Setup Utility

Super Video Graphics Adapter

Unified Host Controller Interface

Universal Serial Bus

WEEE

WfM

WOL

Waste from Electric and Electronic Equipment (EU directive)

Wired for Management

Wake up On LAN

FibreCAT SX40 Service Supplement 29

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Index

cable overview 21 CE conformity 14

devices

disposal 15 recycling 15 take-back 15

disposal of devices 15

environmental protection 15

housing

replace 20

I/O module

add 18 replace 18

replace

housing 20 I/O module 18 LED displays 19 midplane 19

RFI suppression 14

service DVD 5

take-back of devices 15 target group 5

upgrade

I/O module 18

labels on plastic housing parts 15 LED displays

replace 19

legend 7

midplane

replace 19

notational conventions 7 notes on safety 11

packaging 15

recycling of devices 15

FibreCAT SX40 Service Supplement 31

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Information on this document

On April 1, 2009, Fujitsu became the sole owner of Fujitsu Siemens Computers. This new subsidiary of Fujitsu has been renamed Fujitsu Technology Solutions.

This document from the document archive refers to a product version which was released a considerable time ago or which is no longer marketed.

Please note that all company references and copyrights in this document have been legally transferred to Fujitsu Technology Solutions.

Contact and support addresses will now be offered by Fujitsu Technology Solutions and have the format …@ts.fujitsu.com.

The Internet pages of Fujitsu Technology Solutions are available at

http://ts.fujitsu.com/...

and the user documentation at http://manuals.ts.fujitsu.com.

Hinweise zum vorliegenden Dokument

Zum 1. April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen. Diese neue Tochtergesellschaft von Fujitsu trägt seitdem den Namen Fujitsu Technology Solutions.

Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine bereits vor längerer Zeit freigegebene oder nicht mehr im Vertrieb befindliche Produktversion.

Bitte beachten Sie, dass alle Firmenbezüge und Copyrights im vorliegenden Dokument rechtlich auf Fujitsu Technology Solutions übergegangen sind.

Kontakt- und Supportadressen werden nun von Fujitsu Technology Solutions angeboten und haben die Form …@ts.fujitsu.com.

Die Internetseiten von Fujitsu Technology Solutions finden Sie unter

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Benutzerdokumentation.