
openSM2 (Windows) 
Version 8.0 
System Performance Monitor 
Round-the-clock performance monitoring forms the basis for effective and 
economic operation of IT systems. 
With the openSM2 product line, Fujitsu Technology Solutions offers a consistent 
solution for the enterprise-wide performance management of server and storage 
systems, by which the server systems Microsoft® Windows, Linux®, 
Solaris™(SPARC®), VMware™ ESX Server™, Xen® and BS2000/OSD® and the 
storage systems Symmetrix, CLARiiON and FibreCAT are supported. 
openSM2 (Windows) provides a comprehensive online monitoring with configurable alarm management, detailed bottleneck analyses as well as forecasts of 
future performance requirements and so gives the customer the capability to 
optimize the performance of his Windows systems. 
openSM2 (Windows) consists of the components 
INSPECTOR for online monitoring, and ANALYZER for 
offline analysis of monitoring files. 
Each component consists of a manager with a comfortable 
graphical user interface on a Windows PC and agents 
which collect performance data of the systems to be 
monitored resp. analyze monitoring files. 
The managers can work together with the agents of all 
members of the openSM2 product line. 
Online monitoring 
With INSPECTOR a number of systems can be monitored 
simultaneously. Besides to the graphical presentation of 
the monitored data INSPECTOR offers a flexibly configurable alarm management which supports the automated 
monitoring with a rule-based check of the measurement 
data and automatically executable actions. 
The performance data can be saved to a monitoring file for 
later analysis. 
Offline analysis 
The monitoring files generated by INSPECTOR are analyzed using ANALYZER. The output from ANALYZER permits accurate bottleneck and trend analyses and provides 
support in planning capacity and generating reports. 
Time-controlled analysis runs enable regular analyses to 
be fully automated, for reporting procedures for example. 
Description of the measurement variables 
openSM2 (Windows) collects all relevant system 
performance data, including 
 Utilization of processors in user and privileged mode  
 Utilization of logical partitions of disks  
 Utilization of physical disks  
 Data about the communication of the server with the 
network 
 Length of server work queues  
 Utilization of file system cache  
 Utilization of physical and virtual memory  
 Number of processes, threads, events, semaphors and 
mutexes 
 Utilization of paging file  
 Number of system calls  
 Process and workload specific data  
 Accounting and processor utilization data of job objects  
 Information about the print queue  
 Transfer rates of TCP/IP net connections  
 Information about the Microsoft WWW Publishing 
Service (IIS) 
 Information about the Microsoft FTP Publishing Service 
(IIS) 
 Information about Microsoft Exchange  
 Information about Microsoft SQL Server 
Issue May 2009 
Pages 3 

Data Sheet ⏐ Issue: May 2009 ⏐ openSM2 (Windows) V8.0   Page 2 / 3 
INSPECTOR 
In selectable time intervals, the monitoring cycles, agents 
collect performance data relating to the current status of 
the monitored systems and send it via a TCP/IP connection 
to the PC, where the data is presented and monitored by 
the manager. An agent on any server can collect data of 
other systems remotely, so that no installation on these 
systems is necessary ("agentless" monitoring). 
The monitored systems are displayed in the system list of 
the manager. The system list has a tree structure showing 
the association of the systems to system types and system 
groups. The color of a system entry indicates the status of 
the system. There are the possibilities “no data”, “values in 
normal range” and “alarm”. The status display is constantly 
updated and enables exceptional situations to be detected 
instantly and an appropriate response to be made. 
A number of different types of reports with a graphical or 
tabular layout are available for presenting the performance 
data. 
Snapshot reports show the current system status in graphic 
or numeric form. Time-series reports enable the user to 
read off the chronological development of the measured 
values over the last hours. There are global reports, which 
provide an overview of multiple systems in a chart or a 
table, and reports which show selected performance data 
of an individual system. 
The user can specify the measurement variables and 
monitored objects whose measured values are to be 
presented in a report, and can also define new measurement variables by linking variables by means of formulas. 
The user can customize the charts in the reports by 
selecting different chart types (bar, line, line logarithmized, 
etc.) and colors. The charts can be printed by mouse click, 
saved as a graphics file or copied to the Clipboard for 
transfer to mainstream programs (Word, PowerPoint, etc.). 
A header and footer can be inserted for printout and the 
labeling of the charts modified. 
The monitored data provided by the systems can be supervised by means of user-defined rules. In a rule conditions 
and actions are defined. If all conditions of a rule are 
fulfilled an alarm for the rule is set off. The system entry in 
the system list takes the color of the alarm level assigned 
to the rule and the actions defined for the rule are 
executed. 
The following actions can be triggered: 
 A report with the measurement variable in question is 
opened automatically for each condition of the rule. 
 An audible alarm is triggered. 
ANALYZER 
With ANALYZER, multiple monitoring files – from the same 
or different systems – can be analyzed simultaneously in a 
single analysis run. The user specifies the type and scope 
of the analysis via the user-friendly graphical interface of 
the manager. The analysis job thus defined is processed by 
agents and the result is then presented by the manager. 
The monitoring files to be analyzed can be stored on any 
server or PC where an agent is running. 
The analysis result is supplied as chart and table and can 
be saved as a file and also copied into mainstream programs like Excel and Word or to the Clipboard for further 
processing. 
Functions: 
 Selection of the analysis period; time windows can also 
be defined and certain periods (e.g. weekends) can be 
excluded 
 Selection of the measurement variables via report 
group, report and measurement variable 
 Linking of a number of measurement variables by 
means of formulas 
 Selection of monitored objects (e.g. CPU, devices, 
workload classes, etc.) 
 Selection of different analytical functions (mean value, 
frequencies, minimum, maximum, quantiles) 
 Creation of time series and correlation charts  
 Identification of overloaded resources by automatic 
production of hit lists of the monitored objects with the 
highest utilization values 
 Identification of the processes involved in load peaks by 
automatic production of a list of the processes with 
highest CPU consumption for each monitoring cycle 
 Monitoring of specified service levels through analysis of 
frequencies (e.g. percentage share of the monitoring 
cycles with CPU utilization above 80%) 
 Discovery of functional interrelationships between 
measurement variables through presentation as 
correlation chart 
 Customizing of the charts by selection of different chart 
types (bar, line, line logarithmized, etc.) and colors. 
ANALYZER supports macro technology, enabling regular 
analysis runs to be automated. 
The long-term files of ANALYZER provide the ability to 
save measured values of randomly selected measurement 
variables over longer periods in compressed form on the 
PC in order to produce trend analyses and support longterm capacity planning. 
 A procedure is started on any desired monitored server.  
 A batch file is executed on the PC.  
 An e-mail or SMS is sent. 
A rule can be used to link not only conditions for the 
measurement variables of one system, but also conditions 
for different systems. 
In the rules the user can define different limit values and 
actions for different times of day in order to take account of 
different system usage types – for instance, online mode 
during the day and batch mode during the night. 

Data Sheet ⏐ Issue: May 2009 ⏐ openSM2 (Windows) V8.0   Page 3 / 3 
TECHNICAL DETAILS 
OPENSM2 (WINDOWS) V8.0 
Technical requirements 
Hardware 
Monitored systems: 
x86-compatible server, e.g. PRIMERGY Server 
Agent: 
PC with INTEL Pentium processor or 
x86-compatible server, e.g. PRIMERGY Server 
Manager: 
PC with INTEL Pentium processor or compatible 
running at min. 800 MHz with 
min. 512 MB RAM 
min. 100 MB free hard disk space 
min. 1024 x 768 screen resolution 
Software 
Monitored systems: 
Microsoft Windows NT 4.0 Server or 
Microsoft Windows Server 2000, 2003, 2008 
Agent: 
Microsoft Windows 2000, XP, Vista or 
Microsoft Windows NT 4.0 Server or 
Microsoft Windows Server 2000, 2003, 2008 
Manager: 
Microsoft Windows 2000, XP, Vista  
Microsoft .NET Framework 2.0 
Implementation language 
C, Visual Basic 
User interface 
English and German; others on request 
Installation 
See release notice 
Documentation 
Online help 
Training 
See course offer at: 
http://ts.fujitsu.com/training
Demands on the user 
The user should possess in-depth system knowledge so as 
to be able to analyze and interpret the performance data. 
Conditions 
This software product is supplied to the customer under the 
conditions for the use of software products against a single 
payment or installments. 
Ordering and delivery 
This software product can be obtained from your local 
Fujitsu Technology Solutions GmbH regional office. 
Information about environmental care, policies, programs and our Environmental Guideline FSC03230: 
ts.fujitsu.com/aboutus 
Take back and Recycling information: ts.fujitsu.com/recycling 
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Copyright © Fujitsu Technology Solutions GmbH 2009 
 Published by: 
Fujitsu Technology Solutions GmbH 
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