Fujitsu Client Computing WB0040 Users Manual
FCC ID: EJE-WB0040 (IC: 337J-WB0040) Report No. M060758_Cert_WM3945ABG_DTS_BT
EMC Technologies Report Number: M060758_Cert_WM3945ABG_DTS_BT
APPENDIX I2
FUJITSU NOTEBOOK USER MANUAL (Part 2)
EMC Technologies Pty Ltd – 57 Assembly Drive, Tullamarine VIC 3043 Australia
www.emctech.com.au
P Series.book Page 49 Tuesday, February 21, 2006 1:44 PM
5
Troubleshooting
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LifeBook P Series Notebook/Tablet PC
50
P Series.book Page 51 Tuesday, February 21, 2006 1:44 PM
Troubleshooting
Troubleshooting
Your LifeBook P Series notebook/Tablet PC is sturdy
and subject to few problems in the field. However, you
may encounter simple setup or operating problems that
you can solve on the spot, or problems with peripheral
devices, that you can solve by replacing the device. The
information in this section helps you isolate and resolve
some of these straightforward problems and identify
failures that require service.
IDENTIFYING THE PROBLEM
If you encounter a problem that you are having difficulty in solving, go through the following procedure
before pursuing further troubleshooting:
1. Turn off your notebook/Tablet PC.
2. Make sure the AC adapter is plugged into your
system and to an active AC power source.
3. Make sure that any card inserted in the PC Card slot
is seated properly. You can also remove the card
from the slot, thus eliminating it as a possible cause
of failure.
4. Make sure that any devices connected to the external
connectors are plugged in properly. You can also
disconnect such devices, thus eliminating them as
possible causes of failure.
5. Turn on your notebook/Tablet PC. Make sure it has
been off at least 10 seconds before you turn it on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer to the
Troubleshooting Table, that follows, for more
detailed troubleshooting information.
8. If you still have the problem after taking all of the
above approaches, please check our support website
at http://www.computers.us.fujitsu.com/support
for possible known support issues.
■
If you keep notes about what you have
tried, your support representative may
be able to help you more quickly by giving additional suggestions over the
phone.
■
Do not return a failed notebook/Tablet
PC to your supplier until you have talked
to a support representative.
Before you place the call, you should have the following
information ready so that the customer support representative can provide you with the fastest possible solution:
■
Product name
■
Product configuration number
■
Product serial number
■
Purchase date
■
Conditions under which the problem occurred
■
Any error messages that have occurred
■
Type of device connected, if any
See the Configuration Label on the bottom of your
notebook/Tablet PC for configuration and serial
numbers. (See figure 2-8 on page 13 for location)
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your notebook/Tablet
PC, try to find the symptoms under the Problem
column of the troubleshooting table for the feature
giving you difficulty.
You will find a description of common causes for that
symptom under the column Possible Cause and what, if
anything, you can do to correct the condition under
Possible Solutions. All possible causes or solutions may
not apply to your notebook/Tablet PC.
9. If you have tried the solutions suggested in the
Troubleshooting Table and checked our website for
possible solutions without success, contact your
support representative:
Toll free: 1-800-8Fujitsu
E-mail: 8fujitsu@us.fujitsu.com
Web s i t e :
http://www.computers.us.fujitsu.com/support
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LifeBook P Series Notebook/Tablet PC
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 52
Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 52
Keyboard or Mouse Problems . . . . . . . . . . . . . . . page 52
Pen Input Problems . . . . . . . . . . . . . . . . . . . . . . . page 53
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . .page 53
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
Port Replicator Problems
System does not turn on
when installed in optional
Port Replicator
Hard Drive Prob lems
You cannot access your hard
drive.
Keyboard or Mouse Problems
The built-in keyboard does
not seem to work.
The software volume control is
set too low.
Headphones are plugged into
your notebook/Tablet PC.
Software driver is not configured
correctly.
Sound could have been muted
with function keys.
Port Replicator AC adapter is
not plugged in.
LifeBook is not properly seated
in the Port Replicator.
The setup utility is incorrectly
set for your internal (Primary
Master) hard drive.
The wrong drive designator was
used by an application when a
bootable CD-ROM was used to
start the system.
Security is set so your operating
system cannot be started
without a password.
The notebook/Tablet PC has
gone into Standby mode.
Your application has locked out
your keybo ard.
The NumLock key has been
toggled on.
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 53
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 53
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54
Shutdown and Startup Problems . . . . . . . . . . . . page 55
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 56
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 57
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in speakers,
remove the headphones.
Refer to your application and operating system
documentation for help.
Press [F3] while holding the [Fn] key to toggle the
sound on and off.
Provide power to the Port Replicator.
Remove and re-dock your notebook/Tablet PC.
Revise BIOS settings to set the Primary Master
correctly. See “BIOS Setup Utility” on page 30.
Verify drive designator used by application is in use by
the operating system. When the operating system is
booted from a CD, drive designations are automatically
adjusted.
Verify your password and security settings.
Push the Suspend/Resume button.
Try to use your integrated pointing device to restart
your system. If this fails, turn your system off by
pressing the suspend/resume button for 10 seconds or
more, and then turn it back on.
Press the NumLock key to toggle it off.
52
P Series.book Page 53 Tuesday, February 21, 2006 1:44 PM
Problem Possible Cause Possible Solutions
You have installed an external
keyboard or mouse, and it
does not seem to work.
You have connected an
external keyboard or a mouse
and it seems to be locking up
the system.
Your external device is not properly installed.
Your operating system software
is not set up with the correct
driver for that device.
Your operating system software
is not set up with the correct
driver for that device.
Your system has crashed. Try to restart your system. If that fails, turn off the
Pen Input Problems
Cursor is not tracking the
pen
"Ink crossword" application
doesn’t work properly.
The system may be uncalibrated If the cursor on the screen appears to be misaligned
System has incorrect resolution This LifeBook model uses 1024x600 resolution, but the
Memory Problems
Power On scree n or Info
menu of BIOS setup utility
information, does not show
the correct amount of
installed memory.
Your memory upgrade module
is not properly installed.
You have a memory failure. Check for Power On Self Test (POST) messages. See
Modem Problems
Messages about modem
operation.
Modem does not appear to
work.
Messages about modem
operation are generated by
whichever modem application is
in use.
Modem may not have been
initialized.
USB Device Problems
You have installed a USB
device, but your notebook/
Tablet PC does not recognize
the device, or the device does
not seem to work properly.
The device is not properly
installed.
The device may have been
installed while an application
was running, so your system is
not aware of its installation.
Your software may not have the
correct driver active.
Troubleshooting
Re-install your device. See “Device Ports” on page 46.
Check your device and operating system docu-mentation and activate the proper driver.
Check your device and operating system
documentation and activate the proper driver.
power by pressing the suspend/resume button for at
least 10 seconds, and then power back on.
with the pen or is not accurately tracking the pen ,
calibrate the pen. See “Calibrating the Touch Screen”
on page 24.
application’s minimum resolution is 1024x768. The Ink
Crossword application (found in Tablet PC Experience
Pack) cannot be used with this model.
Turn off your system. Remove and re-install your
memory upgrade module. See “Memory Upgrade
Module” on page 39.
“Power On Self Test Messages” on page 58.
See your application software documentation for additional information.
Verify that the modem has been initialized by the operating system. TO do so, right-click on My Computer
and select the Hardware tab. Click [Device Manager]
and click on the “+” symbol that appears next to
Modems. Verify that your device is listed as installed.
Remove and re-install the device. See “Device Ports” on
page 46.
Close the application and restart your notebook/Tablet
PC.
See your software documentation and activate the
correct driver.
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LifeBook P Series Notebook/Tablet PC
Problem Possible Cause Possible Solutions
You have installed a USB
device, but your notebook/
Tablet PC does not recognize
the device, or the device does
not seem to work properly.
Your device and another device
are assigned the same I/O
address.
(continued)
Power Failures
You turn on your notebook/
Tablet PC and nothing seems
to happen.
The installed battery is
completely discharged or there is
no power adapter (AC or Auto/
Airline) installed.
The battery is installed but is
faulty.
The battery is low. Check the Status Indicator Panel to determine the pres-
The AC or auto/airline adapter is
not plugged in properly.
The Power adapter (AC or auto/
airline) is faulty.
The Power adapter (AC or auto/
airline) has no power from the
AC outlet, airplane seat jack, or
the car’s cigarette lighter.
Your notebook/Tablet PC
turns off all by itself.
The power management parameters are set for auto timeouts
which are too short for your
operating needs.
You are operating on battery
power only and have ignored a
low battery alarm until the
battery is at the dead battery
state and your machine has gone
into Dead Battery Suspend
mode.
You have a battery failure. Verify the condition of the battery using the Status
Your power adapter has failed or
lost its power source.
Your notebook/Tablet PC will
not work on battery alone.
54
The battery is dead. Replace the battery with a charged one or install a
Check all I/O addresses located within the BIOS setup
utility and any other installed hardware or software to
make sure there are no duplications.
Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicators” on page 14. Install a charged battery or a Power
adapter.
Use the Status Indicator Panel to verify the presence
and condition of the battery. See “Status Indicators” on
page 14. If a battery is indicating a short, remove that
battery and operate from another power source or
replace that battery.
ence and condition of the battery.See “Status Indicators” on page 14. Use a Power adapter until the battery
is charged.
Verify that your adapter is connected correctly. See
“Power Sources” on page 29.
Try a different Power adapter or install a charged
optional second battery.
Move the AC cord to a different outlet, check for a line
switch or tripped circuit breaker for the AC outlet. If
you are using an auto/airline adapter in a car make sure
the ignition switch is in the On or Accessories position.
Press any button on the keyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. Check your power management
settings, or close your applications and go to the Power
Savings menu of the setup utility to adjust the timeout
values to better suit your operation ne eds.
Install a power adapter and then push the Suspend/
Resume button. See “Power Sources” on page 29.
Indicator panel, and replace or remove any battery that
is shorted. See “Status Indicators” on page 14.
Make sure the adapter is plugged in and the outlet has
power.
Power adapter.
P Series.book Page 55 Tuesday, February 21, 2006 1:44 PM
Problem Possible Cause Possible Solutions
Your notebook/Tablet PC will
not work on battery alone.
(continued)
No battery is installed. Install a charged battery.
The battery is improperly
installed.
Your battery is faulty. Verify the battery condition using the Status Indicator
The battery seems to
discharge too quickly.
You are running an application
that uses a great deal of power
due to frequent hard drive or
CD-ROM access, or use of a
modem or LAN PC card.
The power savings features may
be disabled.
The brightness is turned all the
way up.
The battery is very old. Replace the battery.
The battery has been exposed to
high temperatures.
The battery is too hot or too
cold.
The AC Adapter is defective. Replace with another AC Adapter to see if the problem
Shutdown and Startup Problems
The Suspend/Resume button
does not work.
The system powers up, and
displays power-on
information, but fails to load
the operating system.
An error message is displayed
on the screen during the boot
sequence.
The Suspend/Resume button is
disabled from the Advanced
submenu of the Power menu of
the setup utility.
You did not hold the button in
long enough.
There may be a conflict with the
application software.
The boot sequence settings of
the setup utility are not compatible with your configuration.
You have a secured system
requiring a password to load
your operating system.
Power On Self Test (POST)
has detected a problem.
Troubleshooting
Verify that the battery is properly connected by
re-installing them.
panel and replace or remove any battery that is shorted.
See “Status Indicators” on page 14.
Use a power adapter for this application when at all
possible.
Check the power management and/or setup utility
settings in the Power Savings menu and adjust
according to your operating needs.
Turn down the brightness adjustment. The higher the
brightness the more power your display uses.
Replace the battery.
Restore the system to normal operating temperature.
The Charging icon on the Status Indicator panel will
flash when the battery is outside its operating range.
persists. Replace any defective AC Adapters.
Enable the button from the setup utility.
Hold the button longer. This may need to be a few
seconds if your application is preventing the CPU from
checking for button pushes.
Close all applications and try the button again.
Set the operating source by pressing the [F2] key while
the Fujitsu logo is on screen, entering the setup utility
and adjusting the source settings from the Boot menu.
See “BIOS Setup Utility” on page 30.
Make sure you h ave the right pas sword. Enter the se tup
utility and verify the Security settings and modify them
as accordingly. See “BIOS Setup Utility” on page 30.
See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all
messages are errors; some are simply status indicators.
See “Power On Self Test Messages” on page 58.
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LifeBook P Series Notebook/Tablet PC
Problem Possible Cause Possible Solutions
Your system display won’t
turn on when the system is
turned on or when the
system has resumed.
Your notebook/Tablet PC
appears to change setup
parameters when you start it.
The system may be passwordprotected.
BIOS setup changes were not
saved when you made them and
exited the BIOS setup utility
returning it to previous settings.
The BIOS CMOS back-up
battery has failed.
Video Problems
The built-in display is blank
when you turn on your notebook/Tablet PC.
The notebook/Tablet PC
turned on with a series of
beeps and your built-in
display is blank.
Your system display won’t
turn on when the system is
turned on or when the
system has resumed.
The display goes blank by
itself after you have been
using it.
The display does not close. A foreign object, such as a paper
56
The angle of the display and the
brightness settings are not
adequate for your lighting
conditions.
The optional Port Replicator is
attached, an external monitor is
plugged in, and the system is set
for an external monitor only.
The power management
timeouts may be set for very
short intervals and you failed to
notice the display come on and
go off again.
Power On Self Test (POST) has
detected a failure which does not
allow the display to operate.
The system may be passwordprotected.
The notebook/Tablet PC has
gone into Video Timeout,
Standby Mode, or Hibernate
Mode because you have not used
it for a period of time.
The power management timeouts may be set for very short
intervals and you failed to notice
the display come on and go off
again.
clip, is stuck between the display
and the keyboard.
Check the status indicator panel to verify that the
Security icon is blinking. If it is blinking, enter your
password.
Make sure you select Save Changes And Exit when
exiting the BIOS setup ut ility.
Contact your support representative for repairs. This is
not a user-serviceable part.
Move the display and the brightness control until you
have adequate visibility.
Pressing [F10] while holding down the [Fn] key allows
you to chang e your selection of where to send you r
display video. Each time you press the combination of
keys you will step to the next choice. The choices, in
order are: built-in display only, external monitor only,
both built-in display and external monitor.
Press any button the keyboard, or move the mouse to
restore operation. If that fails, push the Suspend/
Resume button. (The display may be shut off by
Standby mode, Auto Suspend or Video Timeout)
Contact your support representative.
Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.
Press a button on the keyboard, or move the mouse to
restore operation. If that fails, push the Suspend/
Resume button. Check your power management
settings, or close your applications and go to the Power
Savings menu of the setup utility to adjust the timeout
values to better suit your operation ne eds. See “BIOS
Setup Utility” on page 30.
Press any button on the keyboard, or move the mouse to
restore operation. If that fails, push the Suspend/Resume
button. (The display may be shut off by Standby Mode,
Auto Suspend or Video Timeout)
Remove all foreign objects from the keyboard.
P Series.book Page 57 Tuesday, February 21, 2006 1:44 PM
Problem Possible Cause Possible Solutions
The display has bright or
dark spots.
The application display uses
only a portion of your screen
and is surrounded by a dark
frame.
You have connected an
external monitor and it does
not display any information.
You have connected an
external monitor and it does
not come on.
If the spots are very tiny and few
in number, this is normal for a
large LCD display.
If the spots are numerous or
large enough to interfere with
your operation needs.
You are running an application
that does not support 800 x 600/
1024 x 768 pixel resolution
display and display compression
is enabled.
Your BIOS setup is not set to
enable your external monitor.
Your external monitor is not
properly installed.
Your operating system software
is not set up with the correct
software driver for
that device.
Your external monitor may not
be compatible with your system.
Miscellaneous Problems
An error message is displayed
on the screen during the
operation of an application.
Can’t change screen
orientation using Tablet and
Pen Settings.
Application software often has
its own set of error message
displays.
Incorrect system resolution. This LifeBook uses 1024x600 resolution, but this
Troubleshooting
This is normal; do nothing.
The display needs technical diagnosis; contact your
support representative.
When compensation is disabled, a clearer but smaller
display for applications that do not support 800 x 600/
1024 x 768 pixel resolution will result. You can fill the
screen but have less resolution by changing your
compensation setting. (See the Video Features
submenu, located within the Advanced menu of the
BIOS. See “BIOS Setup Utility” on page 30.
Try toggling the video destination by pressing [Fn] and
[F10] together, or check your BIOS setup and enable
your external monitor. (See the Video Features
submenu, located within the Advanced Menu of the
BIOS. See “BIOS Setup Utility” on page 30.
Reinstall your device. See “External Video Port” on
page 47.
Check your device and operating system
documentation and activate the proper driver.
See your monitor documentation and the External
Monitor Support portions of the Specifications section.
See “Specifications” on page 71.
See your application manual and help displays screens
for more information. Not all messages are errors some
may simply be status.
feature has a minimum resolution of 1024x768. To
rotate the screen, use the Rotation button.
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LifeBook P Series Notebook/Tablet PC
POWER ON SELF TEST MESSAGES
The following is an alphabetic list of error-and-status
messages that Phoenix BIOS and/or your operating
system can generate and an explanation of each message.
Error messages are marked with an *. If an error message
is displayed that is not in this list, write it down and
check your operating system documentation both on
screen and in the manual. If you can find no
reference to the message and its meaning is not clear,
contact your support representative for assistance.
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes
successfully tested by the Power On Self Test. (This can
only appear if you have an SRAM PC Card installed.)
*Extended RAM Failed at offset: nnnn
Extended memory not working or not configured properly. If you have an installed memory upgrade module,
verify that the module is properly installed. If it is properly installed, you may want to check your Windows
Setup to be sure it is not using unavailable memory
until you can contact your support representative.
nnnn Extended RAM Passed
Where nnnn is the amount of memory in kilobytes
successfully tested.
*Failing Bits: nnnn The hex number nnnn
This is a map of the bits at the memory address (in
System, Extended, or Shadow memory) which failed the
memory test. Each 1 (one) in the map indicates a failed
bit. This is a serious fault that may cause you to lose data
if you continue. Contact your support representative.
*Fixed Disk x Failure or Fixed Disk Controller
Failure (where x = 1-4)
The fixed disk is not working or not configured properly.
This may mean that the hard drive type identified in
your setup utility does not agree with the type detected
by the Power On Self Test. Run the setup utility to check
for the hard drive type settings and correct them if
necessary. If the settings are OK and the message appears
when you restart the system, there may be a serious fault
which might cause you to lose data if you continue.
Contact your support representative.
*Invalid NVRAM media type
Problem with NVRAM access. In the unlikely case that
you see this message you may have some display problems. You can continue operating but should contact
your support representative for more information.
*Keyboard controller error
The keyboard controller test failed. You may have to
replace your keyboard or keyboard controller but may
be able to use an external keyboard until then. Contact
your support representative.
*Keyboard error
Keyboard not working. You may have to replace your
keyboard or keyboard controller but may be able to
use an external keyboard until then. Contact your
support representative.
*Keyboard error nn
BIOS discovered a stuck key and displays the scan code
for the stuck key. You may have to replace your keyboard
but may be able to use an external keyboard until then.
Contact your support representative.
*Operating system not found
Operating system cannot be loc ated on either drive A: or
drive C: Enter the setup utility and see if both the fixed
disk, and drive A: are properly identified and that the
boot sequence is set correctly. Unless you have changed
your installation greatly, the operating system should be
on drive C:. If the setup utility is correctly set, your hard
drive may be corrupted and your system may have to be
re-installed from your back up media.
*Parity Check 1 nnnn
Parity error found in the system bus. BIOS attempts to
locate the address and display it on the screen. If it
cannot locate the address, it displays “????”. This is a
potentially data destroying failure. Contact your
support representative.
*Parity Check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to
locate the address and display it on the screen. If it
cannot locate the address, it displays “????”. This is a
potentially data destroying failure. Contact your
support representative.
*Press <F1> to resume, <F2> to SETUP
Displayed after any recoverable error message. Press
the [F1] key to continue the boot process or the [F2]
key to enter Setup and change any settings.
*Previous boot incomplete –
Default configuration used
Previous Power On Self Test did not complete successfully. The Power On Self Test will load default values and
offer to run Setup. If the previous failure was caused by
incorrect values and they are not corrected, the next
boot will likely fail also. If using the default settings does
not allow you to complete a successful boot sequence,
you should turn off the power and contact your support
representative.
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P Series.book Page 59 Tuesday, February 21, 2006 1:44 PM
Troubleshooting
*Real time clock error
Real-time clock fails BIOS test. May require board
repair. Contact your support representative.
*Shadow RAM Failed at offset: nnnn
Shadow RAM failed at offset nnnn of the 64k block at
which the error was detected. You are risking data
corruption if you continue. Contact your support representative.
nnnn Shadow RAM Passed
Where nnnn is the amount of shadow RAM in kilobytes
successfully tested.
*System battery is dead – Replace and run SETUP
The BIOS CMOS RAM memory hold up battery is dead.
This is part of your BIOS and is a board mounted
battery which requires a support representative to
change. You can continue operating but you will have to
use setup utility default values or reconfigure your setup
utility every time you turn off your notebook/Tablet PC.
System BIOS shadowed
System BIOS copied to shadow RAM.
*System CMOS checksum bad – run SETUP
BIOS CMOS RAM has been corrupted or modified
incorrectly, perhaps by an application program that
changes data stored in BIOS memory. Run Setup and
reconfigure the system.
*System RAM Failed at offset: nnnn
System memory failed at offset nnnn of in the 64k block
at which the error was detected. This means that there is
a fault in your built-in memory. If you continue to
operate, you risk corrupting your data. Contact your
support representative for repairs.
nnnn System RAM Passed
Where nnnn is the amount of system memory in
kilobytes successfully tested.
*System timer error
The timer test failed. The main clock that operates the
computer is faulty. Requires repair of system board.
Contact your support representative for repairs.
UMB upper limit segment address: nnnn
Displays the address of the upper limit of Upper
Memory Blocks, indicating released segments of the
BIOS memory which may be reclaimed by a virtual
memory manager.
Video BIOS shadowed
Video BIOS successfully copied to shadow RAM.
MODEM RESULT CODES
The operating system and application software that is
factory installed detects the modem characteristics and
provides the necessary command str ings to operate the
modem. The internal modem operation is controlled by
generic AT commands from the operating system and
application software. The standard long form result
codes may, in some cases, be displayed on your screen to
keep you informed of the actions of your modem. The
operating system and application software may suppress
display of the result codes.
Examples of result codes are:
■
OK
■
NO CARRIER
■
NO DIALTONE
■
CONNECT 53000 (Connection complete
at 53,000 bps.)
■
ERROR
■
FAX
■
RING (This means an incoming call.)
■
BUSY
■
NO ANSWER
When using the internal modem with applications that
are not factory installed refer to the application
documentation.
59
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LifeBook P Series Notebook - Section Five
LifeBook P Series Notebook/Tablet PC
Restoring Your
Pre-installed Software
The Drivers and Applications Restore (DAR) CD
contains sets of device drivers and Fujitsu utilities (in
specific directories) that are unique to your notebook
configuration for use as documented below
If you have access to the internet, visit the
Fujitsu Support website at http://
www.computers.us.fujitsu.com/support to
check for the most current information,
drivers and hints on how to perform
recovery and system updates. See
“Automatically Downloading Driver
Updates” on page 61.
Re-Installing Individual Drivers and Applications
The Drivers and Applications CD can be used to selectively re-install drivers and/or applications that may have
been un-installed or corrupted.
There may be certain free third-party
applications pre-installed on your system
that are not on the DAR CD. The latest
versions of the applications can be
downloaded from the third-party’s website.
To re-install drivers and/or applications:
1. Boot up the system and insert the DAR CD after
Windows has started. A Fujitsu Installer screen is
displayed after the CD is inserted.
2. After reading the License Agreement, click [I agree].
3. A window will appear containing a list of applications, drivers, and utilities that you can install from
the Drivers and Applications CD
The components listed are color-coded in
terms of their install status. Blue indicates
that the component can be installed. Green
indicates that the component needs to be
installed separately. Grey indicates a
component that is already installed; grey
items can be reinstalled, but prior to
installation you will receive a reminder that
the component is already installed.
4. In the list, check off all the components you want to
install. If you want to install all components, click
[Select All]. Clicking [Select All] will select all of the
blue-coded components; you must select grey and
green components separately.
.
.
5. Once you have selected the components you wish to
install, click [Install Selected Subsystems]; the
components will be installed.
6. After the components are installed, click [OK], then
click [Yes] when asked if you want to reboot the
system.
RESTORING THE FACTORY IMAGE
The Restore Disc that came with your system contains
two utilities:
■
The Recovery utility allows you to restore the original
contents of the C: drive.
■
The Hard Disk Data Delete utility on this disc is used
to delete all data on your hard disk and prevent it from
being reused. Do not use the Hard Disk Data Delete
utility unless you are absolutely certain that you want
to erase your entire hard disk, including all partitions.
• The use of this disc requires that you
have a device capable of reading CDs
attached to your system. If you do not
have a built-in CD player, you will need
to attach an external player. For more
information on available external devices,
visit our website at:
www.shopfujitsu.com.
• This disc can only be used with the
system with which it was purchased.
BOOT Priority Change
Before restoring an image, you must first verify that your
system is set up to boot from the CD drive. To verify/
change the boot-up priority (rather than booting-up
from the hard drive or an external floppy disk drive),
perform the following steps:
1. Start your system and press the [F2] key when the
Fujitsu logo appears. You will enter the BIOS Setup
Utilit y.
2. Using the arrow keys, go to the Boot menu.
3. Arrow down to the Boot Device Priority submenu.
Press [Enter].
4. If “Optical Media Drive” or “CD-ROM Drive” is not
at the top of the list, arrow down to the drive in the
list, and press the space bar (or the + key) to move it
to the top of the list. (The system attempts to boot
from the devices in the order in which they are
listed.). Note that the BIOS for some systems will
indicate “CD-ROM Drive”, even when a DVD drive
is connected.
5. If you have an external drive connected, proceed to
step 6; otherwise, proceed to step 7.
6. If you have an external drive connected:
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P Series.book Page 61 Tuesday, February 21, 2006 1:44 PM
• Select the Advanced menu in the BIOS window.
• Scroll down to the USB Features submenu and
press the Enter key to open it.
• If Legacy USB Support is disabled, press the space
bar to enable it.
• Scroll down to SCSI SubClass Support and press
the space bar to enable it.
7. Press [F10], then click on [Yes] to exit the BIOS
Setup Utility and return to the boot process.
After you have changed the boot priority, you can restore
a backup image when you are booting up.
Procedure
1. Turn on the power to your system.
2. Ensure that you have a device that can read CDs
either installed in your system or attached externally to it.
3. Insert the Restore Disc into the drive tray.
4. Reboot your system.
5. After the system reboots, follow the instructions
that appear to either restore your system image or
erase all data from your hard disk.
Troubleshooting
AUTOMATICALLY DOWNLOADING
DRIVER UPDATES
Your system has a convenient tool called the Fujitsu
Driver Update (FDU) utility. With FDU, you can choose
to automatically or manually go to the Fujitsu site to
check for new updates for your system.
The FDU icon should appear in the system tray at
the bottom right of your screen (roll the cursor over the
icons to find the correct one). If the FDU icon does not
appear in the system tray, it can be started by going to
[Start] -> All Programs, and clicking on Fujitsu Driver
Update; this will create the icon automatically.
To invoke the FDU menu, right-click on the FDU icon.
The menu contains the following items:
■
Check for updates now
Allows for manual driver update search. The first
time it is used, you are prompted to agree to a user
agreement. After clicking on the icon, the FDU automatically connects with the Fujitsu site to check for
updates and downloads them. While downloading,
the icon has a red bar through it, indicating that it
cannot be used while the download is in process.
When the update is complete, a message appears
informing you of the fact.
■
Enable Automatic Update Notifications
Automatically searches for new updates on a regular
basis (approximately every 3 days).
■
Show update history
Brings up a screen that displays a history of updates
that have been made via the FDU.
■
About Fujitsu Driver Update
Displays the FDU version number and copyright
information
■
Fujitsu Driver Update Readme
Displays the FDU readme.
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LifeBook P Series Notebook - Section Five
LifeBook P Series Notebook/Tablet PC
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6
Care and Maintenance
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LifeBook P Series Notebook/Tablet PC
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P Series.book Page 65 Tuesday, February 21, 2006 1:44 PM
Care and Maintenance
If you use your LifeBook P Series notebook/Tablet PC
carefully, you will increase its life and reliability. This
section provides some tips for looking after the system
and its devices.
Electrical equipment may be hazardous if
misused. Operations of this product or
similar products, must always be supervised
by an adult. Do not allow children access to
the interior of any electrical products and
do not permit them to handle any cables.
LIFEBOOK P SERIES NOTEBOOK/TABLET PC
Caring for your LifeBook
■
Your notebook/Tablet PC is a durable but sensitive
electronic device. Treat it with care.
Do not use excessive force when tapping
or writing on the screen with the stylus or
your finger. Use of excessive force could
result in damage to the LCD and/or Touch
Screen.
■
Make a habit of transporting it in a suitable carrying
case.
■
To protect your notebook/Tablet PC from damage and
to optimize system performance, be sure to keep all air
all vents unobstructed, clean, and clear of debris. This
may require periodic cleaning, depending upon the
environment in which the system is used.
■
Do not operate the system in areas where the air vents
can be obstructed, such as in tight enclosures or on
soft surfaces like a bed or cushion.
■
Do not attempt to service the computer yourself. Any
unauthorized service performed on the computer will
void the warranty.
■
Always follow installation instructions closely.
■
Keep it away from food and beverages.
■
If you accidentally spill liquid on your notebook/
Tablet PC:
1. Turn it off.
2. Position it so that the liquid can run out.
3. Let it dry out for 24 hours, or longer if needed.
4. If your system will not boot after it has dried out,
call your support representative.
■
Do not use your notebook/Tablet PC in a wet environment (near a bathtub, swimming pool).
■
Always use the AC adapter and batteries that are
approved for your system.
■
Avoid exposure to sand, dust and other environmental
hazards.
Care and Maintenance
■
Do not expose your notebook/Tablet PC to direct sunlight for long periods of time as temperatures above
140° F (60° C) may damage your system.
■
Keep the covers closed on the connectors and slots
when they are not in use.
■
Do not put heavy or sharp objects on the computer.
■
If you are carrying your notebook/Tablet PC in a
briefcase, or any other carrying case, make sure that
there are no objects in the case pressing on the lid.
■
Do not drop your notebook/Tablet PC.
■
Do not touch the screen with any sharp objects.
Cleaning your LifeBook
■
Always disconnect the power plug. (Pull the plug, not
the cord.)
■
Clean your system with a damp, lint-free cloth. Do not
use abrasives or solvents.
■
Use a soft cloth to remove dust from the screen. Never
use glass cleaners.
Storing your LifeBook
■
If storing your notebook/Tablet PC for a month or
longer, turn the system off, fully charge the battery,
then remove and store all Lithium ion batteries.
■
Store your notebook/Tablet PC and batteries separately. If you store your system with a battery installed,
the battery will discharge, and battery life will be
reduced. In addition, a faulty battery might damage
the system.
■
Store your notebook/Tablet PC in a cool, dry location.
Temperatures should remain between 13º F (-25º C)
and 140º F (60º C).
Traveling with your LifeBook
■
Do not transport your system while it is turned on.
■
Do not check your system as baggage. Carry it with
you.
■
When traveling with the hard drive removed, wrap the
drive in a non-conducting materials (cloth or paper).
If you have the drive checked by hand, be ready to
install the drive if needed. Never put your hard drive
through a metal detector. Have your hard drive handinspected by security personnel. You can however, put
your hard drive through a properly tuned X-ray
machine.
■
Take the necessary plug adapters if you're traveling
overseas. Check the following diagram to determine
which adapter you'll need or ask your travel agent.
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LifeBook P Series Notebook/Tablet PC
Outlet Type Location
United States, Canada, Mexico, parts
of Latin America, Japan, Korea, the
Philippines, Taiwan
Russia and the Commonwealth of
Independent States (CIS), most of
Europe, parts of Latin America, the
Middle East, parts of Africa, Hong
Kong, India, most of South Asia
United Kingdom, Ireland, Malaysia,
Singapore, parts of Africa
China, Australia, New Zealand
Figure 6-1. Outlet types
KEYBOARD
Caring for your Keyboard
The keyboard of your computer is a very sensitive
instrument. It is made up of many switches that are
activated when you press on the keys. The keyboard is a
major component of the heat dissipation system in a
notebook/Tablet PC. Due to heat and size considerations
the keyboard is not sealed. Because the keys are so close
together, it is not easy for the user to see when liquids
have fallen onto the circuitry below the keys.
Attempting to clean the keyboard with a spray on
cleaner or rag soaked with cleaner the liquid can drip
onto the circuitry sight unseen. Once the liquid seeps
between the layers of circuitry, it can cause corrosion or
other damage to the circuits. This can result in keys
which no longer operate, or which, when pressed, record
the wrong characters and other similar failures.
There is no repair for this problem other than replacement. The solution is to become aware of the issue and
take appropriate steps to protect your keyboard.
To clean the keyboard, use a rag dampened slightly with
cleaning solution. Use extreme care to prevent liquid
from dripping between the keys. Spraying directly on the
keys should be avoided. The spray should be applied first
to the cloth, and then the cloth wiped over the keys.
BATTERIES
Caring for your Batteries
■
Always handle batteries carefully.
■
Do not short-circuit the battery terminals (that is, do
not touch both terminals with a metal object). Do not
carry lose batteries in a pocket or purse where they
may mix with coins, keys, or other metal objects.
Doing so may cause an explosion or fire.
■
Do not drop, puncture, disassemble, mutilate or incinerate the battery.
■
Recharge batteries only as described in this manual
and only in ventilated areas.
■
Do not leave batteries in hot locations for more than a
day or two. Intense heat can shorten battery life.
■
Do not leave a battery in storage for longer than six
months without recharging it.
Increasing Battery Life
■
Keep brightness to the lowest comfortable level.
■
Set the power management for maximum battery life.
■
Put your notebook/Tablet PC in Standby mode when
it is turned on and you are not actually using it.
■
Disable the Windows CD auto insert function.
■
Always use fully charged batteries.
OPTIONAL FLOPPY DISK DRIVE
AND FLOPPY DISKS
Caring for your Floppy Disks
■
Avoid using floppy disks in damp and dusty locations.
■
Never store a floppy disk near a magnet or magnetic
field.
■
Do not use a pencil or an eraser on a disk or disk label.
■
Avoid storing the floppy disks in extremely hot or cold
locations, or in locations subject to severe temperature
changes. Store at temperatures between 50º F (10º C)
and 125º F (52º C).
■
Do not touch the exposed part of the disk behind the
metal shutter.
Caring for your Optional Floppy Disk Drive
■
To clean, wipe the floppy disk drive clean with a dry
soft cloth, or with a soft cloth dampened with water or
a solution of neutral detergent. Never use benzene,
paint thinner or other volatile material.
■
Avoid storing the floppy disk drive in extremely hot or
cold locations, or in locations subject to severe
temperature changes. Store at temperatures between
50º F (10º C) and 125º F (52º C).
■
Keep the floppy disk drive out of direct sunlight and
away from heating equipment.
■
Avoid storing the floppy disk drive in locations subject
to shock and vibration.
■
Never use the floppy disk drive with any liquid, metal,
or other foreign matter inside the drive or disk.
■
Never disassemble or dismantle your floppy disk drive.
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P Series.book Page 67 Tuesday, February 21, 2006 1:44 PM
Care and Maintenance
OPTIONAL OPTICAL DRIVE AND DISCS
Caring for your discs
CDs and DVD discs are precision devices and will function reliably if given reasonable care.
■
Always store your discs in their case when not in use.
■
Always handle discs by the edges and avoid touching
the surface.
■
Avoid storing any discs in extreme temperatures.
■
Do not bend discs or set heavy objects on them.
■
Do not spill liquids on discs.
■
Do not scratch discs.
■
Do not put a label on discs.
■
Do not get dust on discs.
■
Never write on the label surface with a ballpoint pen
or pencil. Always use a felt pen.
■
If a disc is subjected to a sudden change in temperature, cold to warm condensation may form on the surface. Wipe the moisture off with a clean, soft, lint free
cloth and let it dry at room temperature. DO NOT use
a hair dryer or heater to dry discs.
■
If a disc is dirty, use only a disc cleaner or wipe it with
a clean, soft, lint free cloth starting from the inner
edge and wiping to the outer edge.
Caring for your Optional Optical Drive
Your optical drive is durable but you must treat it with
care. Please pay attention to the following points:
■
The drive rotates the compact disk at a very high
speed. Do not carry it around or subject it to shock or
vibration with the power on.
■
Avoid using or storing the drive where it will be
exposed to extreme temperatures.
■
Avoid using or storing the drive where it is damp or
dusty.
■
Use of a commercially-available lens cleaner kit is
recommended to maintain the drive lens.
■
Avoid using or storing the drive near magnets or
devices that generate strong magnetic fields.
■
Avoid using or storing the drive where it will be
subjected to shock or vibration.
■
Do not disassemble or dismantle the optical drive.
CF CARDS
Caring for your CF Cards
CF Cards are durable, but you must treat them with
care. The documentation supplied with your CF Cards
provides specific information for caring for the cards.
When you don’t have a CF Card installed in your system,
you should be sure to install the CF Card slot inserts that
came with your system. These will help to keep dust and
dirt out of your system.
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LifeBook P Series Notebook/Tablet PC
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