Fujitsu Client Computing WB0037 Users Manual

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Please see page 51 of 80 (labeled 85) for FCC manual statements

User-Installable Features

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LifeBook P Series Notebook - Section Four

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User-Installable Features

Lithium ion Battery

Your LifeBook P Series notebook has a Lithium ion battery that provides power for operating your notebook when no external power source is available. The battery is durable and long lasting, but should not be exposed to extreme temperatures, high voltages, chemicals or other hazards.

The Lithium ion battery operating time may become shorter if it is used under the following conditions:

■

When used at temperatures lower than 41° F (5° C) or higher than 95° F (35° C). Extreme temperatures not only reduce charging efficiency, but can also cause battery deterioration. The Charging icon on the Status Indicator panel will flash when you try to charge a battery that is outside its operating temperature range.

See “” on page 14.

■

When using a high current device such as a modem, CD-ROM drive, or hard drive, using the AC adapter will conserve your battery life.

■

Do not leave a faulty battery in your notebook. It may damage your AC adapter, optional Auto/Airline adapter, or your notebook itself. It may also prevent operation of your notebook by draining all available current into the bad battery.

■

Under federal, state, or local law it may be illegal to dispose of batteries by putting them in the trash. Please take care of our environment and dispose of batteries properly. Check with your local government authority for details regarding recycling or disposing of old batteries. If you cannot find this information elsewhere, contact your support representative at 1-800-8Fujitsu.

Actual battery life will vary based on screen brightness, applications, features, power management settings, battery condition and other customer preferences. CD-ROM drive or hard drive usage may also have a significant impact on battery life. The battery charging capacity is reduced as the battery ages. If your battery is running low quickly, you should replace it with a new one.

The Lithium ion battery is recharged internally using the AC adapter or Auto/Airline adapter. To recharge the battery make sure the battery that needs to be charged is installed in your notebook and connect the AC or Auto/ Airline adapt

er.

Make sure that the Battery Charging indicator and the Battery Level indicator icon on the Status Indicator Panel light.

There is no memory effect on the Lithium ion battery, therefore you do not need to discharge the battery completely before recharging. The charge times will be longer if your notebook is in use while the battery is charging. If you want to charge the battery more quickly, put your notebook into Standby mode, or turn it off while the adapter is charging the battery. See “Power

Management” on page 32.

Using heavy current devices such as a modem or frequent CD-ROM and PCMCIA powered external device accesses may prevent charging completely.

Low Battery State

When the battery is running low, the Battery Level indicator will glow red. If you do not respond to the low battery alarm, the batteries will continue to discharge until they are too low to operate. Your notebook will then go into Standby mode to try and protect your data for as long as possible. There is no guarantee that your data will not be lost once the notebook reaches this point.

■

Once the low battery indicator appears you must save all your data and put your notebook into Standby mode until you can provide a new power source. You should provide a charged battery or AC or Auto/Airline Adapter as soon as possible.

■

When you are in Standby mode there must always be at least one power source active. If you remove all power sources while your notebook is in Standby mode, any data that has not been saved to the hard drive will be lost.

RECHARGING THE BATTERY

If you want to know the condition of the Lithium ion battery, check the Battery Level indicator located on the Status Indicator panel. The indicator changes as the battery level changes.

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LifeBook P Series Notebook - Section Four

Once your notebook goes into Dead Battery Suspend mode you will be unable to resume operation until you provide a source of power either from an adapter, or a charged battery. Once you have provided power, you will need to press the Suspend/Resume button to resume operation. In the Dead Battery Suspend mode, your data can be maintained for some time, but if a power source is not provided promptly, the Power indicator will stop flashing and go out, meaning that you have lost the data that was not stored. Once you provide power, you can continue to use your notebook while an adapter is charging the battery.

REPLACING THE BATTERY

Your LifeBook P Series notebook comes with one battery pack; you might want to consider purchasing a spare. By keeping a spare battery fully charged, you can immediately swap with one that is not charged.

There are two ways to swap batteries: cold-swapping and hot-swapping. Cold-swapping means swapping batteries when the system has been powered down; hot-swapping is performed when the system is powered by AC power.

Cold-swapping batteries

To cold-swap batteries in your battery compartment, follow these easy steps: (Figure 4-1)

1. Have a charged battery ready to install.

2. Shut down your notebook and disconnect the AC adapter.

3. Lift the display enough to pull the display latch from the slot.

4. Press the battery release latches to open the compartment.

5. Remove the battery from the compartment.

6. Slide the new battery into the compartment.

7. Close the compartment and the battery release latches will click into place.

8. Plug in the AC adapter and turn the power on.

Figure 4-1. Removing the Battery

Hot-swapping Batteries

To hot-swap batteries in your battery compartment follow these easy steps: (Figure 4-1)

1. Close any open files and put your notebook into Standby mode.

2. Connect an AC adapter or Auto/Airline power adapter to provide power to the system.

3. Lift the display enough to pull the display latch from the slot.

4. Press the battery release latches inward to open the compartment.

5. Remove the battery from the compartment.

6. Slide the new battery into the compartment.

7. Close the compartment and the battery release latches will click into place.

8. Press the Suspend/Resume button to return your notebook to normal operation

If the Lithium ion battery connector is not fully seated, you may not be able to use your notebook or charge your battery.

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User-Installable Features

Memory Upgrade Module

Your Fujitsu LifeBook P Series notebook comes with a minimum of 256 MB of high speed Double Data Rate Synchronous Dynamic RAM 2 (DDR2 SDRAM), 400 MHz factory installed. To increase your system’s memory capacity, you may install a memory upgrade module. The memory upgrade must be a dual-in-line (DIMM) SDRAM module. To ensure 100% compatibility, purchase the SDRAM module only from the Fujitsu web store at www.shopfujitsu.com

Do not remove any screws from the memory upgrade module compartment except those specifically shown in the directions for installing and removing the module.

INSTALLING MEMORY UPGRADE MODULES

1. Turn off power to your LifeBook notebook and remove any power adapter (AC or auto/airline).

2. Make sure that all the connector covers are closed.

3. Turn the notebook bottom side up, and remove the screws of the memory upgrade module compartment. (Figure 4-2)

4. Remove the cover.

7. Insert the memory upgrade module at a 45° angle. Press the connector edge of the module firmly down and into the connector until it lodges under the retaining clip. You will hear a click when it is properly in place.

Figure 4-3. Installing a Memory Module

8. Replace the cover. (Figure 4-4)

9. Replace the screws.

Figure 4-2. Opening the Memory Upgrade Compartment

5. Remove the memory upgrade module from the static guarded sleeve.

6. Align the memory upgrade module with the component side up. Align the connector edge of the memory upgrade module with the connector slot in the compartment. (Figure 4-3)

Figure 4-4. Replacing the Memory Compartment Cover

The memory upgrade module is not something you routinely remove from your notebook. Once it is installed, you should leave it in place unless you want to change system memory capacity.

TO REMOVE A MEMORY UPGRADE MODULE

1. Perform steps 1 through 4 of Installing a Memory Upgrade Module.

2. Pull the clips sideways away from each side of the memory upgrade module at the same time.

3. While holding the clips out, remove the module from the slot by lifting it up and pulling towards the rear of your notebook.

4. Store the memory upgrade module in a static guarded sleeve.

5. Replace the cover. (Figure 4-4)

6. Replace the screws.

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LifeBook P Series Notebook - Section Four

CHECKING THE MEMORY CAPACITY

Once you have changed the system memory capacity by either adding or removing a memory upgrade module, be sure to check that your notebook has recognized the

change.

Your notebook uses Dynamic Video Memory Technology (DVMT), which allows the video driver to dynamically determine the amount of memory that is used. Your notebook can use a maximum of 128 MB of system memory for video functions.

You can check the memory capacity by clicking [Start]

-> Control Panel, then double-clicking the System icon. Select the General tab and check the amount of memory under “Computer.”

The amount of memory displayed should be approximately the total of all memory modules installed. There may be a discrepancy of several megabytes which are allocated for fixed video memory.

If the total memory displayed is incorrect, check that your memory upgrade module is properly installed. (If the module is

properly installed and the capacity is still not correctly recognized, see Troubleshooting on page 52.

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User-Installable Features

SD Card Slot

SD Card

Figure 4-5. Inserting an SD Card

Secure Digital Media

Your LifeBook notebook supports Secure Digital (SD) cards, on which you can store and transfer data to and from a variety of digital devices. These cards use flash memory architecture, which means they don’t need a power source to retain data.

Secure Digital (SD) Cards allow portable storage among a variety of devices, such as cell phones, GPS systems, digital cameras, and PDAs. SD Cards transfer data quickly, with low battery consumption. It uses flash memory architecture.

INSERTING SD CARDS

SD Cards are inserted in the SD Card slot (Figure 4-9). To insert an SD Card, follow these steps

■

inserting or removing an SD Card during your LifeBook notebook’s shutdown or bootup process may damage the card and/or your LifeBook notebook.

■

Do not insert a card into a slot if there is water or any other substance on the card as you may permanently damage the card, your LifeBook notebook, or both.

REMOVING AN SD CARD

To remove an SD Card, first see your SD Card manual for instructions. Some cards may require your LifeBook notebook to be in Suspend Mode or Off while removing them. To remove the card from the slot, simply pull it out.

1. See your SD Card manual for instructions on the insertion of your card. Some cards may require that your notebook is off while inserting them.

2. Make sure there is no card currently in the slot. If there is, see Removing an SD Card.

3. Insert your card into the slot with the product label facing up.

4. Push the card firmly into the slot until it is seated in the connector.

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LifeBook P Series Notebook – Section Four

Compact Flash Card Slot

Compact Flash Card

Figure 4-6. Compact Flash Card Slot

Compact Flash Cards

Your Fujitsu LifeBook notebook supports Compact Flash (CF) cards, which can perform a variety of functions.

Some available Compact Flash Cards:

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Memory cards

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Fax/data modem cards

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Local area network (LAN) cards

For further information, refer to the instructions supplied with your CF Card.

INSERTING COMPACT FLASH CARDS

Compact Flash Cards are inserted in the Compact Flash Card slot. To insert a Compact Flash Card, follow these steps: (Figure 4-2)

■

Inserting or removing a Compact Flash Card during your LifeBook notebook’s shutdown or bootup process may damage the card and/or your notebook.

■

Do not insert a Compact Flash Card into a slot if there is water or any other substance on the card as you may permanently damage the card, your LifeBook notebook, or both.

Compact Flash Card Eject Button

Compact Flash Slot Plug

Figure 4-7. Removing Compact Flash Slot plug

3. When the Compact Flash Slot plug is ejected, remove it from the slot.

4. Insert your Compact Flash Card into the slot, with the product label facing up.

5. Push the card into the slot firmly until it is seated in the opening. You will hear a click and the Eject button will pop away from your notebook.

1. See your Compact Flash Card manual for specific instructions on the insertion of your card. Some Compact Flash Cards may require your notebook to be Off while inserting them.

2. When you receive your LifeBook, there will be a protective plug inserted in the slot. Whenever you don’t have a Compact Flash Card inserted, be sure to replace the plug to prevent system contamination. To remove the plug, press the Compact Flash Card eject button. (Figure 4-3)

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REMOVING COMPACT FLASH CARDS

To remove a Compact Flash Card, follow these easy

steps:

Windows has a shutdown procedure for Compact Flash Cards that must be followed before removing a card. (Please review your operating system manual for the correct procedure).

1. See your Compact Flash Card manual for specific instructions on removing your card. Some Compact Flash Cards may require your notebook to be in

Suspend Mode or Off while removing them.

If the dialog box states that the device cannot be removed, you must save all of your open files, close any open applications and shut down your notebook.

User Installable Features

2. Push the eject button in until it is flush with the notebook. This will push the Compact Flash Card slightly out of the slot allowing you to remove the card.

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LifeBook P Series Notebook - Section Four

Port Replicator Release Latch

USB Ports

Figure 4-8. Port Replicator rear panel

Port Replicator

An optional Port Replicator is available from Fujitsu to support your LifeBook P Series notebook. The Port Replicator extends the functionality of your notebook by providing ports to connect USB devices, an external monitor, external speaker, or a LAN device. The Port Replicator connects to the bottom of your notebook. See

“Device Ports” on page 46.

PORT REPLICATOR COMPONENTS

Following is a description of the Port Replicator components.

(Figure 4-11)

DC Power Jack

The DC power jack allows you to plug in the AC adapter to power your notebook and charge the internal Lithium ion battery.

USB 2.0 Ports (Qty. 2)

Universal Serial Bus (USB) 2.0 ports allow you to connect USB devices. USB 2.0 ports are backward-compatible with USB 1.1 devices.

External Monitor Port

The external monitor port allows you to connect an external VGA or SVGA monitor. Note that if a Port Replicator is attached, you must use the external monitor port on the Port Replicator, not the one on your system.

LAN (RJ-45) Jack

The LAN jack allows you to connect a LAN to the Port Replicator. Note that when the system is attached to the Port Replicator, the LAN Jack on the Port Replicator should be used, not the one on the system.

Docking Port

LAN (RJ-45) Jack

External Monitor Port

DC Power Jack

Docking Port

The docking port connects the Port Replicator to your LifeBook notebook.

Port Replicator Release Latch

Pull the Port Replicator Release latch away from the Port Replicator to remove the Port Replicator from your notebook.

ATTACHING PORT REPLICATOR

To attach the Port Replicator, align the Port Replicator connector on the bottom of your notebook with the connector on the Port Replicator and push the corners down simultaneously.

(Figure 4-12)

Figure 4-9. Attaching the Port Replicator

DETACHING PORT REPLICATOR

To detach the Port Replicator:

1. Pull the Port Replicator’s release latch away from the Port Replicator to release it from your notebook.

(Figure 4-13)

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Figure 4-10. Unlatching the Port Replicator

2. Pull the notebook away from the Port Replicator to detach it from your notebook.

(Figure 4-14)

User-Installable Features

Figure 4-11. Removing the Port Replicator

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LifeBook P Series Notebook - Section Four

Device Ports

Your LifeBook P Series notebook and the optional Port Replicator come equipped with multiple Device Ports to which you can connect an external device including: disk drives, keyboards, modems, printers, etc.

MODEM (RJ-11) JACK

The modem (RJ-11) jack is used for an internal modem. To connect the telephone cable follow these easy steps:

(See figure 2-7 on page 12 for location)

1. Align the connector with the jack opening.

2. Push the connector into the jack until it is seated.

3. Plug the other end of the telephone cable into a telephone outlet.

The internal modem is not intended for use with Digital PBX systems. Do not connect the internal modem to a Digital PBX as it may cause serious damage to the internal modem or your entire LifeBook P Series notebook. Consult your PBX manufacturer’s documentation for details. Some hotels have Digital PBX systems. Be sure to find out BEFORE you connect your modem.

Note that the optional Port Replicator is designed to cover the LAN jack located on the system. This design ensures that the LAN jack on the Port Replicator is the only one used when the Port Replicator is installed.

1. Align the connector with the jack opening.

2. Push the connector into the jack until it is seated.

3. Plug the other end of the cable into a LAN outlet.

DOCKING PORT

The docking port is used for the connection of your notebook to an optional port replicator. In order to connect your notebook to one of these devices follow the instructions that came with your port replicator. (See

figure 2-8 on page 13 for location)

UNIVERSAL SERIAL BUS PORTS

The two Universal Serial Bus 2.0 ports (USB) allow you to connect USB devices such as external floppy disk drives, external DVD drives, game pads, pointing devices, keyboards and/or speakers. USB 2.0 is downward-compatible with USB 1.1 devices, so older USB devices will work with these ports. USB 2.0 is a much faster design, running forty times faster than USB 1.1.

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The internal modem is designed to the ITU V.90 standard. Its maximum speed of 53000 bps is the highest allowed by FCC, and its actual connection rate depends on the line conditions. The maximum speed is 33600 bps at upload.

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The internal modem on all LifeBook P Series notebook’s from Fujitsu Computer Systems Corporation are certified for use in the United States and Canada.

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Depending upon the configuration of your system, your LifeBook notebook may have either a LAN jack or an IEEE 1394 jack.

INTERNAL LAN (RJ-45) JACK

The internal LAN (RJ-45) jack is used for an internal 10/ 100 BaseTx Ethernet connection. You will need to configure your notebook to work with your particular network. (Please refer to your network administrator for information on your network configuration.) To connect the LAN cable follow these easy steps: (See figure 2-7 on page 12 for location)

In order to connect a USB device, follow these easy steps:

(See figure 2-7 on page 12 for location)

1. Align the connector with the port opening.

2. Push the connector into the port until it is seated.

MICROPHONE JACK

The microphone jack allows you to connect an external mono microphone. Your microphone must be equipped with a 1/8”(3.5 mm) mono mini-plug in order to fit into the microphone jack of your notebook. In order to connect a microphone follow these easy steps: (See

figure 2-4 on page 9 for location)

1. Align the connector with the port opening.

2. Push the connector into the port until it is seated.

HEADPHONE JACK

The headphone jack allows you to connect headphones or powered external speakers to your notebook. Your headphones or speakers must be equipped with a 1/8” (3.5 mm) stereo mini-plug. In order to connect headphones or speakers follow these easy steps: (See figure 2-4

on page 9 for location)

1. Align the connector with the port opening.

2. Push the connector into the port until it is seated.

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If you plug headphones into the headphone jack, the built-in stereo speakers will be disabled.

EXTERNAL VIDEO PORT

The external video port allows you to connect an external monitor or LCD projector. In order to connect an external device follow these easy steps: (See figure 2-7 on page 12 for location). There is also an external VGA monitor on the port replicator (See figure 4-11 on page 44 for location).

1. Remove the cover from the port opening, if present.

2. Align the connector with the port opening.

3. Push the connector into the port until it is seated.

4. Tighten the two hold-down screws, located on each side of the connector.

User-Installable Features

When an external monitor is plugged in, pressing the [Fn] + [F10] keys allows you to change your selection of where to send your display video. Each time you press the key combination, you will step to the next choice, starting with the built-in display panel only, moving to the external monitor only, finally moving to both the built-in display panel and an external monitor.

When an external monitor is plugged in, pressing the LifeBook Application Panel Secondary Function buttons (Fn + Screen Rotation Button) also allows you to change your selection of where to send your display video.

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LifeBook P Series Notebook - Section Four

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Troubleshooting

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LifeBook P Series Notebook - Section Five

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Troubleshooting

Your LifeBook P Series notebook is sturdy and subject to few problems in the field. However, you may encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices, that you can solve by replacing the device. The information in this section helps you isolate and resolve some of these straightforward problems and identify failures that require service.

IDENTIFYING THE PROBLEM

If you encounter a problem that you are having difficulty in solving, go through the following procedure before pursuing further troubleshooting:

1. Turn off your notebook.

2. Make sure the AC adapter is plugged into your notebook and to an active AC power source.

3. Make sure that any card inserted in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4. Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.

5. Turn on your notebook. Make sure it has been off at least 10 seconds before you turn it on.

6. Go through the boot sequence.

7. If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information.

8. If you still have the problem after taking all of the above approaches, please check our support web site at http://www.computers.us.fujitsu.com/support for possible known support issues.

Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:

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Product name

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Product configuration number

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Product serial number

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Purchase date

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Conditions under which the problem occurred

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Any error messages that have occurred

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Type of device connected, if any

See the Configuration Label on the bottom of your notebook for configuration and serial numbers. (See

figure 2-8 on page 13 for location)

SPECIFIC PROBLEMS

Using the Troubleshooting Table

When you have problems with your notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty.

You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.

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If you keep notes about what you have tried, your support representative may be able to help you more quickly by giving additional suggestions over the phone.

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Do not return a failed notebook to your supplier until you have talked to a support representative.

9. If you have tried the solutions suggested in the Troubleshooting Table and checked our Web site for possible solutions without success, contact your support representative:

Toll free: 1-800-8Fujitsu E-mail: 8fujitsu@us.fujitsu.com Web site: http://www.computers.us.fujitsu.com/support

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LifeBook P Series Notebook - Section Five

TROUBL E S H O OTING TA B L E

Problem Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 52

Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52

Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 52

Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 52

Pen Input Problems . . . . . . . . . . . . . . . . . . . . . . . page 53

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 53

Problem Possible Cause Possible Solutions

Audio Problems

There is no sound coming from the built-in speakers.

The software volume control is set too low.

Headphones are plugged into your notebook.

Problem Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 53

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 53

Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54

Shutdown and Startup Problems . . . . . . . . . . . . page 55

Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 56

Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 57

Adjust the sound volume control settings in your software, operating system and applications.

Plugging in headphones disables the built-in speakers, remove the headphones.

Port Replicator Problems

notebook does not turn on when installed in optional Port Replicator

Hard Drive Problems

You cannot access your hard drive.

Keyboard or Mouse Problems

Software driver is not configured correctly.

Sound could have been muted with function keys.

Port Replicator AC adapter is not plugged in.

Notebook is not properly seated in the Port Replicator.

The setup utility is incorrectly set for your internal (Primary Master) hard drive.

The wrong drive designator was used by an application when a bootable CD-ROM was used to start the notebook.

Security is set so your operating system cannot be started without a password.

Refer to your application and operating system documentation for help.

Press [F3] while holding the [Fn] key to toggle the sound on and off.

Provide power to the Port Replicator.

Remove and re-dock your notebook.

Revise BIOS settings to set the Primary Master correctly. See “BIOS Setup Utility” on page 30.

Verify drive designator used by application is in use by the operating system. When the operating system is booted from a CD, drive designations are automatically adjusted.

Verify your password and security settings.

The built-in keyboard does not seem to work.

The notebook has gone into Standby mode.

Your application has locked out your keyboard.

The NumLock key has been toggled on.

Push the Suspend/Resume button.

Try to use your integrated pointing device to restart your system. If this fails, turn your notebook off by pressing the suspend/resume button for 10 seconds or more, and then turn it back on.

Press the NumLock key to toggle it off.

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Problem Possible Cause Possible Solutions

You have installed an external keyboard or mouse, and it does not seem to work.

Your external device is not properly installed.

Your operating system software is not set up with the correct driver for that device.

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Your operating system software is not set up with the correct driver for that device.

Your system has crashed. Try to restart your notebook. If that fails, turn off

Pen Input Problems

Cursor is not tracking the pen

The system may be uncalibrated

Troubleshooting

Re-install your device. See “Device Ports” on page 46.

Check your device and operating system documentation and activate the proper driver.

the power by pressing the suspend/resume button for at least 10 seconds, and then power back on.

If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Touch Screen” on page 24.

Memory Problems

Power On screen or Info menu of BIOS setup utility information, does not show the correct amount of installed memory.

Modem Problems

Messages about modem operation.

Modem does not appear to work.

USB Device Problems

You have installed a USB device, but your notebook does not recognize the device, or the device does not seem to work properly.

Your memory upgrade module is not properly installed.

Turn off your notebook. Remove and re-install your memory upgrade module. See “Memory Upgrade

Module” on page 39.

You have a memory failure. Check for Power On Self Test (POST) messages.

See “Power On Self Test Messages” on page 58.

Messages about modem operation are generated by

See your application software documentation for

additional information. whichever modem application is in use.

Modem may not have been initialized.

Verify that the modem has been initialized by the

operating system. TO do so, right-click on My

Computer and select the Hardware tab. Click

[Device Manager] and click on the “+” symbol that

appears next to Modems. Verify that your device is

listed as installed.

The device is not properly installed.

The device may have been

Remove and re-install the device. See “Device Ports”

on page 46.

Close the application and restart your notebook. installed while an application was running, so your notebook is not aware of its installation.

Your software may not have the correct driver active.

See your software documentation and activate the

correct driver.

Your device and another device are assigned the same I/O address.

Check all I/O addresses located within the BIOS

setup utility and any other installed hardware or

software to make sure there are no duplications.

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LifeBook P Series Notebook - Section Five

Problem Possible Cause Possible Solutions

Power Failures

You turn on your notebook and nothing seems to happen.

Your notebook turns off all by itself.

The installed battery is completely discharged or there is no power adapter (AC or Auto/Airline) installed.

The battery is installed but is faulty.

Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicators” on page 14. Install a charged battery or a Power adapter.

Use the Status Indicator Panel to verify the presence and condition of the battery. See “Status Indicators” on page 14. If a battery is indicating a short, remove that battery and operate from another power source or replace that battery.

The battery is low. Check the Status Indicator Panel to determine the

presence and condition of the battery. See “Status Indicators” on page 14. Use a Power adapter until the battery is charged.

The AC or auto/airline adapter is not plugged in properly.

The Power adapter (AC or auto/airline) is faulty.

The Power adapter (AC or auto/airline) has no power from the AC outlet, airplane seat jack, or the car’s cigarette lighter.

The power management parameters are set for auto timeouts which are too short for your operating needs.

Verify that your adapter is connected correctly. See

“Power Sources” on page 29.

Try a different Power adapter or install a charged optional second battery.

Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet. If you are using an auto/airline adapter in a car make sure the ignition switch is in the On or Accessories position.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/Resume button. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs.

You are operating on battery power only and have ignored a

Install a power adapter and then push the Suspend/

Resume button. See “Power Sources” on page 29. low battery alarm until the battery is at the dead battery state and your machine has gone into Dead Battery Suspend mode.

Your notebook will not work on battery alone.

You have a battery failure. Verify the condition of the battery using the

Status Indicator panel, and replace or remove

any battery that is shorted. See “Status Indicators” on

page 14.

Your power adapter has failed or lost its power source.

Make sure the adapter is plugged in and the outlet

has power.

The battery is dead. Replace the battery with a charged one or install a

Power adapter.

No battery is installed. Install a charged battery.

P Series.book Page 55 Wednesday, July 13, 2005 10:43 AM

Problem Possible Cause Possible Solutions

Your notebook will not work on battery alone.

(continued)

The battery seems to discharge too quickly.

The battery is improperly installed.

Your battery is faulty. Verify the battery condition using the Status Indi-

You are running an application that uses a great deal of power due to frequent hard drive or CD-ROM access, or use of a modem or LAN PC card.

Troubleshooting

Verify that the battery is properly connected by re-installing them.

cator panel and replace or remove any battery that is shorted. See “Status Indicators” on page 14.

Use a power adapter for this application when at all possible.

The power savings features may be disabled.

The brightness is turned all the way up.

The battery is very old. Replace the battery.

The battery has been exposed to high temperatures.

The battery is too hot or too cold.

The AC Adapter is defective. Replace with another AC Adapter to see if the

Shutdown and Startup Problems

The Suspend/Resume button does not work.

The Suspend/Resume button is disabled from the Advanced submenu of the Power menu of the setup utility.

You did not hold the button in long enough.

There may be a conflict with the application software.

The system powers up, and displays power-on information, but fails to load the operating system.

The boot sequence settings of the setup utility are not compatible with your configuration.

Check the power management and/or setup utility settings in the Power Savings menu and adjust according to your operating needs.

Turn down the brightness adjustment. The higher the brightness the more power your display uses.

Replace the battery.

Restore the notebook to normal operating temperature. The Charging icon on the Status Indicator panel will flash when the battery is outside its operating range.

problem persists. Replace any defective AC Adapters.

Enable the button from the setup utility.

Hold the button longer. This may need to be a few seconds if your application is preventing the CPU from checking for button pushes.

Close all applications and try the button again.

Set the operating source by pressing the [F2] key while the Fujitsu logo is on screen, entering the setup utility and adjusting the source settings from the Boot menu. See “BIOS Setup Utility” on page 30.

You have a secured system requiring a password to load your operating system.

Make sure you have the right password. Enter the setup utility and verify the Security settings and modify them as accordingly. See “BIOS Setup

Utility” on page 30.

P Series.book Page 56 Wednesday, July 13, 2005 10:43 AM

LifeBook P Series Notebook - Section Five

Problem Possible Cause Possible Solutions

An error message is displayed on the screen

Power On Self Test (POST) has detected a problem.

during the notebook boot sequence.

Your system display won’t turn on when the system is

The system may be passwordprotected.

turned on or when the system has resumed.

Your notebook appears to change setup parameters when you start it.

BIOS setup changes were not saved when you made them and exited the BIOS setup utility returning it to previous settings.

The BIOS CMOS back-up battery has failed.

See the Power On Self Test (POST) messages to

determine the meaning and severity of the problem.

Not all messages are errors; some are simply status

indicators. See “Power On Self Test Messages” on

page 58.

Check the status indicator panel to verify that the

Security icon is blinking. If it is blinking, enter your

password.

Make sure you select Save Changes And Exit when

exiting the BIOS setup utility.

Contact your support representative for repairs.

This is not a user-serviceable part.

Video Problems

The built-in display is blank when you turn on your notebook.

The notebook turned on with a series of beeps and your built-in display is blank.

Your system display won’t turn on when the system is turned on or when the system has resumed.

The display goes blank by itself after you have been using it.

The angle of the display and the brightness settings are not adequate for your lighting conditions.

The optional Port Replicator is attached, an external monitor is plugged in, and the notebook is set for an external monitor only.

The power management timeouts may be set for very short intervals and you failed to notice the display come on and go off again.

Power On Self Test (POST) has detected a failure which does not allow the display to operate.

The system may be passwordprotected.

The notebook has gone into Video Timeout, Standby Mode, or Hibernate Mode because you have not used it for a period of time.

Move the display and the brightness control until

you have adequate visibility.

Pressing [F10] while holding down the [Fn] key

allows you to change your selection of where to

send your display video. Each time you press the

combination of keys you will step to the next

choice. The choices, in order are: built-in display

only, external monitor only, both built-in display

and external monitor.

Press any button the keyboard, or move the mouse

to restore operation. If that fails, push the Suspend/

Resume button. (The display may be shut off by

Standby mode, Auto Suspend or Video Timeout)

Contact your support representative.

Check the status indicator panel to verify that the

Security icon is blinking. If it is blinking, enter your

password.

Press a button on the keyboard, or move the mouse

to restore operation. If that fails, push the Suspend/

Resume button. Check your power management

settings, or close your applications and go to the

Power Savings menu of the setup utility to adjust the

timeout values to better suit your operation needs.

See “BIOS Setup Utility” on page 30.

P Series.book Page 57 Wednesday, July 13, 2005 10:43 AM

Problem Possible Cause Possible Solutions

The display goes blank by itself after you have been using it.

(continued)

The power management timeouts may be set for very short intervals and you failed to notice the display come on and go off again.

The display does not close. A foreign object, such as a

paper clip, is stuck between the display and the keyboard.

The display has bright or dark spots.

If the spots are very tiny and few in number, this is normal for a large LCD display.

If the spots are numerous or large enough to interfere with your operation needs.

The application display uses only a portion of your screen and is surrounded by a dark frame.

You are running an application that does not support 800 x 600/1024 x 768 pixel resolution display and display compression is enabled.

Troubleshooting

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. (The display may be shut off by Standby Mode, Auto Suspend or Video Timeout)

Remove all foreign objects from the keyboard.

This is normal; do nothing.

The display needs technical diagnosis; contact your support representative.

When compensation is disabled, a clearer but smaller display for applications that do not support 800 x 600/1024 x 768 pixel resolution will result. You can fill the screen but have less resolution by changing your compensation setting. (See the Video Features submenu, located within the Advanced menu of the BIOS. See “BIOS Setup Utility” on

page 30.

You have connected an external monitor and it does not display any information.

You have connected an external monitor and it does not come on.

Miscellaneous Problems

An error message is displayed on the screen during the operation of an application.

Your BIOS setup is not set to enable your external monitor.

Your external monitor is not properly installed.

Your operating system software is not set up with the correct software driver for that device.

Your external monitor may not be compatible with your notebook.

Application software often has its own set of error message displays.

Try toggling the video destination by pressing [Fn] and [F10] together, or check your BIOS setup and enable your external monitor. (See the Video Features submenu, located within the Advanced Menu of the BIOS. See “BIOS Setup Utility” on

page 30.

Reinstall your device. See “External Video Port” on page 47.

Check your device and operating system documentation and activate the proper driver.

See your monitor documentation and the External Monitor Support portions of the Specifications section. See “Specifications” on page 71.

See your application manual and help displays screens for more information. Not all messages are errors some may simply be status.

P Series.book Page 58 Wednesday, July 13, 2005 10:43 AM

LifeBook P Series Notebook - Section Five

POWER ON SELF TEST MESSAGES

The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes successfully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)

*Extended RAM Failed at offset: nnnn

Extended memory not working or not configured properly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is properly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.

nnnn Extended RAM Passed

Where nnnn is the amount of memory in kilobytes successfully tested.

*Keyboard controller error

The keyboard controller test failed. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error

Keyboard not working. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error nn

BIOS discovered a stuck key and displays the scan code for the stuck key. You may have to replace your keyboard but may be able to use an external keyboard until then. Contact your support representative.

*Operating system not found

Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted and your system may have to be re-installed from your back up media.

*Failing Bits: nnnn The hex number nnnn

This is a map of the bits at the memory address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your support representative.

*Fixed Disk x Failure or Fixed Disk Controller Failure (where x = 1-4)

The fixed disk is not working or not configured properly. This may mean that the hard drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.

*Invalid NVRAM media type

Problem with NVRAM access. In the unlikely case that you see this message you may have some display problems. You can continue operating but should contact your support representative for more information.

*Parity Check 1 nnnn

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Press <F1> to resume, <F2> to SETUP

Displayed after any recoverable error message. Press the [F1] key to continue the boot process or the [F2] key to enter Setup and change any settings.

*Previous boot incomplete – Default configuration used

Previous Power On Self Test did not complete successfully. The Power On Self Test will load default values and offer to run Setup. If the previous failure was caused by incorrect values and they are not corrected, the next boot will likely fail also. If using the default settings does not allow you to complete a successful boot sequence, you should turn off the power and contact your support representative.

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