Declarations of conformity7
Fujitsu Contact Information9
Ports and controls11
Important notes14
First-time setup of your device19
Working with the notebook23
Security functions64
Connecting external devices71
Removing and installing components
during servicing77
Settings in BIOS Setup Utility86
Troubleshooting and tips89
Technical data97
Manufacturer’s notes102
FCC and IC Regulatory Information105
Appendix109
Index124
Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDM I
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of USB Implementers Forum
in the United States and other countries.
USB Type-C is a trademark or registered trademark of USB Implementers
Forum in Canada and other countries.
All other trademarks specified here are the property of their respective owners.
Index .................................................................................. 124
6Fujitsu
Declarations of conformity
Declarationsofconformity
Declarations of conformity
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name:
Address:
Telephone:
Declares that product:
This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.
Fujitsu America, Inc.
1250 E. Arques Avenue
Sunnyvale, CA 94085
(408) 746-6000
Base Model Configuration: LIFEBOOK T939 Notebook
Complies with Part 15 of the FCC Rules.
Fujitsu7
Declarations of conformity
1
1 = Declaration o f conformity
8Fujitsu
Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is
available from the Fujitsu Support s ite. FSDM will allow you to view a list of the most current
drivers, utilities and applications to determine whether you have the latest versions. If you have
a Windows 10 operating system, you will ne ed to go to the Support Site to download the FSDM
Utility: "
Limited Warranty
Your LIFEBO O K notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
Pay particular attention to text marked with t his symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important informa
tion which is required to use the device properly.
►
This style
This style
This style
"This style"indicates
Key
This styleindicates terms and text that are emphasized or highlighted, e.g.: Do not
indicates an activity that must be performed
indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
•terms and texts used in a software interface , e.g.: Click on Save.
•names of programs or files, e.g. Windows or setup.exe.
•Cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•names of CDs, DVDs and titles or designations of other materials,
e.g.: "CD/DVD Drivers & Utilities"
indicates a key on the keyboard, e.g:
switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://solutions.us.fujitsu.com/"
F10
10Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarize yourself
with these items before you start to work with the device.
Notebook open
1
2
3
1
7
4
6
6
910
7
8
1 = Microphone
2 = WebCam (configuration dependent)
3 = WebCam LED indicator (co n figuration
1 = DC jack (DC IN)
2 = Security Lock device
3 = USB port 3.0
Right-hand side
12345
1 = Stylus slot
2 = Tether eyelet for optional stylus tether
3 = Memory card slot
4 = USB port 3.0 with charging function
(Anytime USB charge)
4 = Combined headset/microphone port
5 = SmartCard reader
6
5 = USB 3.1 Gen 1 port with charging
function (USB Type-C)
6 = HDMI port
7 = LAN connector (removable)
8 = VGA monitor port
7
8
12Fujitsu
Bottom
Ports and controls
2
5
1 = Battery com
slot under t
2 = Battery un locking device
3 = M.2 module
partment with SIM card
he battery
compartment
1
2
3
4
4 = Memory upgr
5 = Battery replacement status indicator
ade compartment
Fujitsu13
Important notes
Important notes
ImportantnotesNotes
Safety instructions
SafetyinformationInformation,
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Please observe the following safety information.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "
chapter and the "First-time setup of your devic e", Page 19 chapter before preparing
your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Please refer to the notes in the chapter "
components during servicing", Page 77.
When handling this device, you will come into contact with lead, a chemical which in
California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device.
Avoid placing your computer on uneven or unstable work surface.
Do not place objects or apply heavy pressure on your computer.
Do not apply too much force to the display corners.
Do not rotate display with excessive force.
Do not pick up or hold the computer b y display only.
Do not shake or bump the display.
Avoid excessive vibration and shocks.
Avoid excess force when tapping or writing on the scre en.
Do not block the air vents.
Do not leave the computer turned on when enclosed in briefcase or backpack.
In the event you drop your notebook or damage the the housing in any way,
immediately turn off power and disconnect the power plug. Failure to do so
could result in a short circuit, smoke, and/of fire. Contact Fujitsu Service and
Support to learn how to get the computer repaired.
Cleaning the notebook", Page 18.
Technical data", Page 97
Removing and installing
notebook complies with the relevant safety regulations for data processing equipment.
This
u have any questions about setting up your notebook in the intended environment,
If yo
ase contact your sales outlet or our Hotline/Service Desk.
ple
14Fujitsu
Important notes
Additional safety notes for devices with
radio components
RadiocomponentsWirelessLANBluetooth,Safetynotes
If a radio component (Wireless LAN, Bluetooth, UMTS, 4G) is incorporated in your notebook,
you must be sure to observe the following safety notes when using your notebook:
•Switch off the radio components when you are in an aircraft or driving in a car.
•Switch off the radio components when you are in a hospital, an opera ting room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
•Switch off the radio components, when you let the device get near flammable gases
or into hazardous environments (e.g. gas station, paintshops), as the transmitted
radio waves can cause an explosion or a fire.
For further information on how to switch the radio components on and off, refer
to chapter "
Switching the wireless components on and off", Page 58.
Energy saving
NotesEnergyPowersaving
Switch the notebo
they are not in use
will then be able
Energy savin
► Make use of the available energy saving functions as described in chapter
Using the energy saving functions", Page 53.
"
ok off when it is not in use. Switch off any connected external devices when
. If you use the energy saving functions, the notebook uses less power. You
to work for longer before having to recharge the battery.
The energy effic
You save money a
iency is increased and environmental pollution is reduced.
nd help protect the environment.
g under Windows
Fujitsu15
Important notes
Traveling with your notebook
MobileoperationNotesTransportNotebook
Please observe the points listed below when traveling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTraveling,notebook
► Switch off the radio component for data security rea sons. With data traffic v ia a wireless
connection, it is also possible for unauthorized third parties to rece ive data.
Information on activating data encryption is provided in the documentation
for your radio component.
► If you wish to use your notebook during a flight, check with the flight attendants if its use is safe.
When traveling in other countries
► If you are traveling abroad, check that the AC adapter can be operate d with the local A C
voltage. If this is not the ca se, obtain the appropriate AC adapter for your notebook.
Do not use any other converter!
► Check whether the local AC voltage and the AC cable are compatible. If this is not
the case, buy an AC cable that suits the local conditions.
► Enquire with the corresponding government office of the country you will be traveling to,
whether you may use your notebook with its integrated radio component there.
► Take the necessary travel adapters with you when traveling abro ad. Check the following
table to see which travel adapters you will need, or ask y our travel organizer.
Power conn ectionTravel destination
United States, Canada, Mexico, parts of Latin
America, Japan, Korea, Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), much of Europe, parts of Latin
America, the Middle East, parts of Africa, Hong
Kong, India, much of south-east Asia
United Kingdom, Ireland, Malaya, Singapore,
parts of Africa
China, Australia, New Zealand
16Fujitsu
Transporting the notebook
Protect the notebook against severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
•Do not transport the notebook while it is switched on.
•Carry your not ebook with you while traveling. Do not check it in as baggage.
•Never put your notebook through a metal detector. Have it hand-inspected by
security personnel. You can, however, put your notebook through a correctly set
X-ray m achine. To avoid problems, place the notebook as close as possible
to the entrance of the machine and remove it as soon as possible or have it
hand-inspected by security personnel. Security officials may require you to switch
your notebook o n. So make sure you have a charged battery on hand for this.
Important notes
► Switch the notebook off
► Unplug the AC plug of the AC adapter and all external devices from the power outlets.
► Disconnect the AC ad
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
.
apter cable and the data cables fo r all external devices.
Storing the notebook
•If s toring your no
remove and stor
•Store your notebook in a cool dry location. Temperatures should remain
between 13 ºF / -25 ºC and 140 ºF / 60 ºC.
•Store your not
battery insta
addition, a f
•Always power
•It is possible that the notebook may not automatically go to power-off or sleep mode
•Attempti
tebook for a month or longer, turn it off, fully charge the battery, then
e all the Lithium Polymer batteries in a suitable location.
ebook and batteries separately. If you store y our n otebook with a
lled, the battery will discharge, and battery life will be reduced. In
aulty battery might damage your notebook.
off the notebook before transporting and/or packaging it.
After shutt
the power-
when you close the lid. This situation may occur due to pre-operating system boot
password security s ettings or some other application running on the notebook.
the noteb
ing down the notebook, wait until the status LED panel indicates
off condition (i.e., no lights are illuminated).
ng to transport the notebook while power is on may damage
ook due to shock or overheating.
Fujitsu17
Important notes
Cleaning the notebook
•Use of incorrect c leaners can result in optical impairment of the LCD and / or
damage to the notebo ok. Always refer to the cleaner manufacturer’s guidelines and
material safety data sheets for proper handling and use of the products.
•Never use ammonia, acidic, o r alkaline cleane rs or organic chemicals
such as paint thinner, acetone or kerosene. It may damage surface
finishes and the coating of the LCD screen.
•Never use compressed air for cleaning the notebook.
•If your notebook has a Smart Card slot, be very careful to avoid any liquid
entering the slot as this can damage the notebook.
Further information on cleaning the notebook
The notebook does not float.
If the notebook is exposed to water or other liquids with its connections open, liquid
can penetra te the notebook and cause a malfunction. Do not continue to use the
notebook. Switch it off and contact our hotline / our service desk (see enclosed list of
service desks or visit our website at: "
http://www.fujitsu.com/us/support/").
18Fujitsu
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 14.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before switching it on for the first time, connect the device to the AC voltage using
the AC adapter, see "
remain connected during the whole of the installation process.
A system test is performed when your de vice is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on th e screen.
NEVER switch off your device during the first-time setup process.
Connecting the AC adapter", Page 20. The AC adapter must
checking the device
If you find that damage has occurred during transport, please notify
your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You may ne
you need t
Fujitsu19
ed to reuse the packaging in the future, for example if
o ship your device.
First-time setup of your device
Choose a location
ChoosealocationSetupACadapter
Choose a suitable location for the device before setting it up. In doing
so, please follow these instructions:
•Never place the device or the AC adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin can become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.97 inches away from the device
and its AC adapter to ensure ade quate ventilation.
•Never cover the ventilation openings of the device.
•Do not expose the device to extreme environmental conditions.
Protect the device against dust, hum idity a nd heat.
Connecting the AC adapter
MakingreadytouseACadapter
Observe the safety notes in section "Imp ortant notes", Page 14.
The supplied AC cable conforms to the requirements of the country in which
you purchased your device. Make sure that the AC cable is approved for
use in the country in which you intend to use it.
► Connect the AC cable (1) to the AC adapter.
► Plug the AC cable (2) into a power outlet.
► Connect the AC adapter cable (3) t o the
DC jack (DC IN) of the device.
3
2
1
20Fujitsu
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
To make it easier to use your device for the first time, the operating syste m
is pre-installed on the hard disk.
1
► Slide the ON/OFF switch (1) to the right to switch on the notebook.
The ON/OFF switch returns automatically to its original position.
► During the installation process, follow the on-screen instructions.
You c a n find information and help on the Windows operating system functions
on the Internet at "
Fujitsu21
http://windows.microsoft.com".
First-time setup of your device
Installing Bonus Apps
BonusApps
The Fujitsu Bonus Apps utility can be launched via the Start menu.
► In the Start menu, click on Fu jitsu Extras.
► Double-click on the Application folder.
► Double-click on the Fujitsu BonusApps shortcut.
► In the User Account Control dialog, confirm with Yes to launch the Fujitsu Bonus Apps utility
► Select the applications you w ish to install by selecting the checkbox adjacent to your selection.
or
► Click Select All if you would like to install all available applications.
Applications that are already installed appear in grey, those that are
available for installation appe ar in blue.
► To c onfirm your selection, click Install.
Note that in some cases (depending upon which application was selected for
installation) after installation completes, the system will prompt you to reboot.
There are also cases in which if multiple applications are selected to install
but one of them needs a reboot, the system will reboot and continue
installing the rest of the selected applications.
22Fujitsu
Working with the notebook
Working with the notebook
Operation,notebookNotebook
This chapter describes the basics for operating your notebook. P lease refer to
Connecting external devi ces", Page 71 for instructions on how to connect external
"
devices such as a mouse and a printer to the notebook.
Please refer to the notes in the chapter "Important notes", Page 14.
Status indicators
StatusindicatorsSymbols
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions, etc.
F
Fujitsu23
Working with the notebook
Status indicatorDescription
Power-on indicator
•The indicator is illuminated: The notebook is switched on.
•The indicator flashes: The note book is in sleep mode (Save-to-RAM).
•The indicator is not lit up: The notebook is switched off or the notebook is
in Save-to -Disk mode.
Battery charging indicator
The charging state of the b
indicator.
With AC adapter connecte
•The indicator lights up w
•The indicator light is orange: The battery is being charged.
•The indicator is flashi
the battery cannot be c
charging. The chargi
reached a permissib
•Indicator is off: The battery is not being charged (the battery is already
more than 90% charged or the A C adapter is not connected).
Battery indicator
The battery indicator shows the battery charge of the two installed batteries.
•The indicator lights up white: The battery is between 51% and 100%
charged.
•The indicator l
charged.
•The indicator lights up red: The battery is betwee n 0% and 12% charged.
•The indicator
checked (for
•Theindicatorisflashing red: The battery is faulty.
•The indicat
Drive indi
The indica
/AC connection
attery is shown by the rechargeable battery
d:
hite: The battery is fully charged.
ng orange: The AC adapter is connected but
harged as the battery is too hot or too cold for
ng process is continued as soon as the battery has
le temperature again.
ight is orange: The battery is between 13% and 50%
is flashing orange: The battery state of charge is being
four seconds after battery installation).
or is not lit up: There is no battery installed.
cator
tor is illuminated: The hard disk drive is being accessed.
Radio com
•The indic
ponents indicator
ator is illuminated: The radio components are switched on.
•Indicator is off: The radio compon ents are switched off.
F Lock indicator
F
IndicatorFLock
The indicator is illuminated: The key combination
pressed. Instead of the key combination
Fn
Fn
+
+ hot key, the hot key functions
can be executed by pressing the keys directly (see chapter "
F
has been
F Lock settings",
Page 45
Num Lock indicator
Num
The indicator is illuminated: Th e
key has been pressed. The virtual
number keys have been activated. You can output the characters indicated
on the upper right of the keys.
24Fujitsu
Status indicatorDescription
Caps Lock indicator
The indicator is illuminated: T
characters are displayed in up
character printed on the upper
pressed.
Scroll Lock indicator
The indicator is illuminated: The key combination
pressed. The effect that this key has varies between applications.
Battery replacement indicator
If the battery is unlocked for battery replacement, the battery replacement
indicator will show whether the device is ready for battery replacement (see
Removing a battery", Page 50). You can replace the device’s battery without
"
having to switch the device off first. The device has a built-in buffer battery
for this purpose. If the battery is unlocked while the device is in operating
mode, Sleep Mode will automatically be activated.
•The indicator light is green: The device is ready for battery replacement.
Replace the battery.
•Theindicatorisflashing orange: The device is ready for battery
replacement but the battery charging level of the buffer battery is low.
Replace the battery quickly.
Caution: If the battery replacement takes too long, the device m ay switch
itself off. Any data not saved may be lost.
•The indicator light is orange: The device is not yet ready for battery
replacement as Sleep Mode has not yet been activated.
Wait until the indicator lights up green.
Caution: If the batt ery is replaced now, the device may switch itself off.
Any data not saved may be lost.
•The indicator lights up red: The device is not ready for battery
replacement.
Lock the b attery again. Connect the device to the AC adapter to charge
the buffer battery.
After a short charging time, the battery replacement can be attempted
again.
Caution: If the battery is replaced now, the device may switch itself off.
Any data not saved may be lost.
•The indicator is flashing red: Error in the buffer battery.
Shut down the device.
Connect the device to the AC adapter.
If the status indicator flashes red again, contact the Service Desk.
Working with the notebook
he Ca ps Lock key has been pressed. All
per case. In the case of overlay keys, the
left of the key will appear when that key is
FN+Rol
has been
Fujitsu25
Working with the notebook
Opening the notebook
► Fold the LCD screen upwards.
26Fujitsu
Switching the notebook on
Notebook:switchingonPower-onindicator
Working with the notebook
1
► Slide the ON
The ON/OFF switch returns automatically to its original position.
The ON/OFF
/OFF switch (1) to the right to switch on the noteboo k.
switch (1) is lit as long as the system is switched on.
Programming the ON/OFF switch
You can program the ON/OFF switch:
Operating systemMenu
Windows 10
If you have assigned a password, you must en ter this wh en requested to
do so, in order to start the operating system. Detailed information can be
found in the chapter "
Fujitsu27
Security functions", Page 64.
Windows 10 Start - Control Panel - (Browse Control
Panel - ) Power Options - Choose what the power
buttons do
Working with the notebook
Different ways to use your notebook
During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.
Please note that the m onitor cannot be turned completely on its own axis! Stop
turning the monitor as soon as you feel resistance. No guarantee services can
be offered for damage caused due to incorrect turning.
From notebook to Tablet PC
► Raise the LCD screen into a vertica l position.
28Fujitsu
Working with the notebook
► Hold the screen as low as possible on both sides. Turn the screen to the left
or right in the direction of the arrow. At first you will feel some slight resistance,
then the screen will turn easily and without friction.
► Turn the screen further until it has turned 180° and the hinge latches in.
Fujitsu29
Working with the notebook
► Now fold the screen down until the back of the screen is almost flat on top of the keyboard.
The screen is now secured in the tablet position.
Select displa
rmat
mat
ntation
Landscapefo
Portraitfor
Displayorie
y orientation (portrait or landscape format)
You can choose to use either portrait or landscape for the display, or whether the screen
orientation should automatically adjust to the orientation of the tablet PC.
You can change these settings under Control Panel - Hardware and Sound
- Windows Mob ility Center / Rotate screen.
In the settings there are profiles saved for operation with different screen orientations.
These profiles have preset standard configurations that can be modified as desired.
These settings do not just affect the screen settings on the Tablet PC, but
also on external monitors that are connected.
30Fujitsu
From Tablet PC to notebook
► Raise the LCD screen into a vert ical position.
Working with the notebook
Fujitsu31
Working with the notebook
Please note that the m onitor cannot be turned completely on its own axis! Stop
turning the monitor as soon as you feel resistance. No guarantee services can
be offered for damage caused due to incorrect turning.
► Hold the screen on both sides as far down as possible and then turn the
screen. It will turn easily and without resistance.
► Turn or move t
he screen further until it has turned 180° and the hinge latches in.
Switching off the notebook
Notebook
► Close a ll applications and then shut down your op erating system (please
refer to the "Operating system manual").
32Fujitsu
Closing the notebook
When closing the notebook, ensure that the stylus or stylus tether does not get
caught between the LCD screen and the keyboard. Otherwise the LCD screen may
be damaged. Always use the stylus slot to store the stylus when not in use.
Working with the notebook
► Fold the LC
D screen onto the bottom part of the notebook so that it locks into place.
Handwriting recognition
For detailed information on handwriting recognition, see the documentation for your operating system.
At present, handwriting recognition on Windows supports the following languages:
English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,
Polish, Rumanian, Serbian (Cyrillic and L atin script), Catalan, Russian, Czech and Croatian.
On Windows you can set the required language under Control Panel – Time,Language and Region – Language.
Fujitsu33
Working with the notebook
LCD screen
LCDscreenNotes
Background lighting
LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you can
set the brightness of your monitor individually.
Synchronizing the disp lay on the LCD screen and an external monitor
For more information, please refer to Chapter "
"Switching between display outputs".
Do not lift or hold the device by the LCD screen. This can damage LCD screen due to
overstressing. Always lift/carry device by holding the keyboard base with both hands.
Hot keys", Page 43 under
Using the device as a Tablet PC
You can execute commands as follows:
•using the stylus (supplied with your device).
•using your finger
Using your fingers
You can execute certain commands by using your finger tip on the touchscreen of your device.
Alternatively, everything which you can select or activate using your finger
tip can also be selected or activated using the stylus.
Calibrating the Dual Digitizer for finger-based operation of the device
Please see chapter "Calibrating the stylus", Page 37 for instructions on how
to calibrate your device to use Dual Digitizer Technology.
Please note: There are separate calibration programs available for calibrating
the stylus and for calibrating finger-based ope ration. Do not use the calibration
tool for the stylus to calibrate finger-based operation.
You can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and to
navigate through the programs. Programs that support handwriting recognition also allow you to
write directly on the screen with the stylus. You can also use the stylus as a drawing tool.
A stylus tether is available as an optional extra and you can use this to tie the
eyelet on the stylus to the eyelet on the Tablet PC.
Use only the stylus that was provided with your Tablet PC. Do not use any other pointed
object as a substitute, that was not specially designed for your Tablet PC. Replace
the stylus tip if it is worn. The warranty does not cover a scratched screen.
While writing, take care that you do not scratch the surface of the
display (e.g. with a wristwatch or bracelet).
To prevent the stylus from jamming in its slot, always make sure that
you insert the stylus correctly into its slot (the charging contacts on the
stylus point towards the rear of the Tablet PC).
Fujitsu35
Working with the notebook
The stylus of the Tablet PC is an electronic instrument that can be damaged
if used improperly. Handle the stylus with care.
Our recommendations for proper handling of the stylus are a s follows:
•Do not gesture with the stylus.
•Do not use the stylus as a po inter.
•Do not use the stylus on surfaces other than the screen of the Tablet PC.
•Do not try to turn the grip of the stylus. The grip is used to put the
stylus into its slot or to take it out of its slot.
•Never store the stylus with its weight on the tip (e.g. with the tip pointing down in a
pen container). If the stylus is stored with the tip pointing down , this may have an
adverse effect on the stylus mechanism (particularly under high temperatures). In
this case the stylus tip may react as thou gh it is constantly being presse d down. To
avoid damage, the stylus should be stored in the slot when not in use.
The stylus can be influenced by electromagnetic fields (cursor quivers or
jumps). T here may be a few areas on the screen where the cursor quivers
slightly in spite of pressing the stylus down firmly.
The screen responds to entries made with the tip of the finger or the st ylus when the
tip of the finger or the stylus directly touches the screen.
You can use the stylus to perform almost all functions for which you would otherwise use a mouse.
ActionMouse
Selecting menu
items
Starting programs Double-click with the left mouse
Moving an object
or window
Opening a context
menu
Moving the cursor Move the mouse
Click with the left mouse button.Ta p on the menu entry with the tip of
button.
Drag with the left mouse button
pressed.
Click with the right mouse button.
Stylus
the stylus.
Ta p on the program symbol twice in
rapid succession using the stylus tip.
Place the stylus tip directly on the
object or window. Keep the stylus tip
held against the screen. Drag the
desired object or window.
Ta p on the desired element with the
stylus and keep the stylus pressed
against the screen.
Place the tip of the stylus directly on
the screen.
Energy
To save energy, the stylus automatically switches off after 10 minutes of inactivity
and switches to power saving mode.
The stylus automatically returns to normal operating mode when the stylus tip is touched again.
36Fujitsu
saving functions of the stylus
Working with the notebook
Charging the stylus battery
The stylus contains a built-in batte ry, which is automatically charged when the stylus is fully inserted
in its slot. The stylus i s also charged when the no tebook is in power saving mode or is switched off.
A charging time of approximately 15 seconds is sufficient to able to stylus to be used for 90 minutes.
► Insert the stylus fully into the slot.
After a charging period of approximately 5
minutes, the stylus battery is fully charged.
Adjusting the stylus
Operating systemMenu
Windows 10Under System Control - Hardware and Sound - Pen and Touch you can make
various settings for the stylus.
Calibrating the
Before first use with the stylus, you must calibrate your Tablet PC via the operating
system, so that it recognizes the stylus as accurately as possible.
You should also always repeat the calibration if the co-ordination between the
stylus and the cursor movement deteriorates.
Operating systemMenu
Windows 10
Fujitsu37
stylus
To calibrate, run the Hardware and Sound / Tablet PC Settings function in the
Control Panel. You ne ed to calibrate both portrait and landscape formats.
Working with the notebook
Securing a stylus tether
You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it.
► Secure the end of the stylus tether with the smaller loop to your stylus.
► Secure the end of the stylus tether with the larger loop to your notebook.
38Fujitsu
Working with the notebook
Using the device as a notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Do not use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
1
2
The touchpad enables you to move the mouse pointer on the monitor.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
2 = Touchpad buttons
You can a lso deactivate the touchpad via a key, so that you cannot move the pointer
on the monitor unintentionally (see chapter "
Hot keys", Page 43).
Moving the pointer
► Move your finger on the touchpad.
Touchpad
The pointer will move.
Selecting an item
► Move the pointer to the item you wish to select.
d
Touchpa
► Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
► Move the pointer to the field you wish to select.
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is execu ted.
Fujitsu39
Working with the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and drag the item to the desired position
with the finger on the touchpad.
The item will be moved.
Switching the Touchpad on and off
You can switch the Touchpad on and o ff using a k ey, see "Hot keys", Page 43.
Keyboard
KeyboardNumerickeypadNumberkeypadkeys
The keyboard has been designed to provide all the functions of an enhanced keyboard.
Some enhanced keyboard functions are mapped with k ey combinations.
The following description of the keys applies to the Windows operating system. Additional functions
supported by the keys are described in the relevant manuals supplied with your application programs.
The following illustration s how s how to access the different characters on keys with overlaid
functions. The example applies when the Caps Lock key has not been activat ed.
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The illustration may differ from your device.
Depending on the region you live in, your notebook is delivered with a monolingual
keyboard layout (US A) or a bilingual keyboard layout (Canada).
40Fujitsu
KeyDescription
Backspace key
Backspace
The
BackspacekeyBackspace
Tab key
Tab
The
Tabkey
key moves the cursor to the next tab stop.
Enter key (return)
Enter
The
is executed when you press this key.
EnterkeyReturnEnterLinefeed
Caps Lock key
Caps Lock/Caps Lock Fix Maj
The
the corresponding icon is displayed in the Windows information area. In
Bilingual keyboard:
Caps Lock mode, all of the characters yo u type appear in upper case. In
the case of overlay keys, the character printed on the upper left of the key
will appear when that key is pressed. To cancel the Caps Lock function,
simply press the Caps Lock key again.
CapsLockkeyCapsLock
Shift key
Shift
Shift
The
overlay keys, the character printed on the upper left of the key will appear
when that key is pressed.
ShiftkeyShift
Fn key
Fn
key enables the s pecial functions indicated on overlay keys.
The
Fnkey
Working with the notebook
key deletes the character to the left of the cursor.
key terminates a command line. The command you have entered
key activates the Caps Lock mode, and
key cause s uppercase characters to appear. In the case of
Windows key
Windows
The
application.
Windowskey
key switches between the start screen and the last used
Alt key
Alt
The
with other
ivates special functions when it is pressed in combination
key act
keys.
Context Menu key
Context Menu
The
key opens the menu for the active application.
Bilingual keyboard:
Ctrl key
Ctrl
The
key activates special functions when it is pressed in combination
with other keys.
Fujitsu41
Working with the notebook
KeyDescription
Cursor keys
The cursor keys move the cursor in the direction of the arrow, i.e. up, down,
left, or right.
CursorkeysCursorcontrol
Home key
Home/Home/Debut
The
page, cell or screen of where the cursor is positioned.
Bilingual keyboard:
End key
End/End/Fin
The
screen of where the c
Bilingual keyboard:
key jumps to the beginning of the line, document
key jumps to the en
d of the line, document page, cell or
ursor is positioned.
Bilingual key
board:
Bilingual keyboard:
Insert key
When pressing the
Insert/Insert/Insér
key, you change between two input
modes:
1. Typeover mode: When typing, you overwrite the chara cter at the curre nt
cursor position.
2. Insert mode: While typing, another character at the current cursor
position is inserted. All characters right of the cursor will be shifted
by one position.
Delete key
When pressing the
Delete/Delete/Suppr
key, the character b efore the / on
the right of the cursor will be deleted.
42Fujitsu
Working with the notebook
Hot keys and function keys
The top row of your notebook’s keyboard has both hot key and function key icons:
1
2
3
4
1 = Top row of a monolingual keyboard layout
2 = Top row of a bilingual keyboard layout
3=Hotkey
4 = Function key
Hot keys
Hot keys are the icons on the top of the keys.
The hot keys activate features on your device (e. g. loudpeakers on/off, microphone enable/disable,
volume increase/decrease, brightness increase/decrease). Hot keys are convenience features.
Hot keys may be se t as the primary key functionality at Window s startup (see
chapter "
Hot keyDescription
F Lock settings", Page 45).
Enable/Disable the microphone
This hot key enables and disables the microphone.
MicrophoneMicrophone
h the speakers on and off
Switc
ot key switches your notebook’s speakers off or on.
This h
SpeakerSpeaker
ease the volume
Decr
s hot key reduces the volume of the internal speakers.
Thi
Volume
crease volume
In
is hot key increases the volume of the internal speakers.
Th
Volume
Switch the wireless components on/off
This hot key switches the w ireless components off or on.
lesscomponents
lesscomponents
Wire
Wire
Switch the touchpad and touchpad buttons on/off
This hot keyswitches the touchpad and the touchpad buttons on or off.
TouchpadTouchpadbuttonsTouchpad
Fujitsu43
Working with the notebook
Hot keyDescription
Decrease the brightness of the scre en
This hot key decreases the brightness of the screen.
LCDscreenBrightnessof thescreen
Increase the brightness of th
This hot key increases the bri
Brightnessofthescreen
Activate energy saving functions
Use this hot key to activate the energy saving functions (see chapter "
the en ergy saving functions", Page 53).
Energysavingfunctions
Switch betw een display outputs
Use this hot key to select which screen(s) is/are used for display if an
external monitor is connected.
Screen outpu t is possible:
•only on the notebook’s LCD screen
•on the LCD screen of the notebook and the external monitor at the
same time
•only on the external monitor
This setting is useful if you would like a high resolution and a high
refresh rate on an external monitor.
Fn+F10Switchbetweendisplayout puts
Create a scrensh
With this h o t ke
stored in the cl
Bilingual keyb
oard:
e screen
ghtness of the screen.
Using
ot
y, a screenshot of the current screen image is created and
ipboard.
Enable/Disable virtual number keys
This hot key enables and disables the virtual number keys. Those characters
Bilingual keyboard:
are issued, which are located at the top right corner of the respective keys.
Function keys
The function keys are the icons on the bottom of the keys.
The function keys are numbered from
F1
The function keys serve as short-cut key functions and activate operating
system and/or software functions.
Regardless of the F Lock setting, the function keys are always the primary key functionality:
•until Windows is loaded (after rebooting the system).
Then the primary keys functionality are maintained from the last F Lock setting
prior to reboot (see chapter "
F Lock settings", Page 45).
•w hen accessing BIOS during POST: If
the BIOS menu is not started. You must press the
44Fujitsu
F12
up to
Fn+F2orFn+F12
.
F2orF12
are pressed during boot,
key alone.
Working with the notebook
F Lock settings
By pressing the
primary or secondary key functionality for the top row of keys.
F Lock is set to off by default.
► Press
If F Lock is set on, it stays on like the
When switching the F Lo ck settings, the primary or secondary key functionality changes as follows:
Status
F Lock is on (F Lock inidicator
is illuminated)
FLockisoff(FLockindicatoris
not illuminated)
Key combinations
Keycombinations
The following des
following key co
Other key combi
with your ap pli
Key combinati
► Press the first
► While holding the first key down, press the other key or keys in the combination.
CombinationDescription
F Lock
key, you may lock either the hot keys or function keys as the
Fn+Esc
to switch F Lock on or off.
Caps Lock
key.
Hot keyFunction key
Hot keys become the secondary
keys:
Fn
► Press
+ hot key.
Function keys become the
primary keys:
► Press the function key
alone.
Hot keys become the primary
keys:
► Press the hot key alone.
Function keys become the
secondary keys:
Fn
► Press
+ function key.
cription of key combinations applies to Windows operating systems. Some of the
mbinations may not function in other operating systems or w ith certain device drivers.
nations are described in the relevant manuals supplied
cation programs.
ons are entered as follows:
key in the key combination and keep it pressed.
Switch F Lock setting on/off
This key combination switches the F Lock setting
on/off (see chapter "
F Lock settings", Page 45).
Switch between open applications
This key combination switches between severa l open
applications.
Alt+Tab
Bilingual keyboard:
Fujitsu45
Working with the notebook
CombinationDescription
Open Windows Security/Task Man
This key combination opens the W
Security/Task Manager window
Ctrl+Alt+Del
Bilingual keyboard:
Back tab
Shift
This key combination moves the cursor back to the
previous tab stop.
Shift+TabBacktab
Enable/Disable Scroll Lock
This key combination activates special functions,
which differ from application to application.
Fn+ScrollLock
Bilingual keyboard:
Toggle backlit keyboard settings
This key combination toggles the backlit
keyboard settings between low, high and off
(configuration-dependent).
Shift+TabBacktab
ager window
indows
.
Key combinat
for your oper
In addition
Fn
•
Fn
•
Fn
•
ions using the Windows keys are detailed in the manual
ating system.
, the following non-labeled key combinations are supported:
S
+
= Pause
B
+
= Break
R
+
= SysRq
46Fujitsu
Working with the notebook
Virtual number keys
NumerickeypadVirtual numberkeysNum Lock
Virtual number keys are provided so that the keys of a number keypad can be used for certain
applications. The virtual number keys are recognizable on the keyboard by the numbers and
symbols printed in the upper right corner of each key. If yo u have switched on the virtual number
keys, you can output the characters shown on the upper right of the keys.
The key assignment shown below may be different from the
keyboard layout of your device.
&
*
7
9
8
/
4
6
5
*
:
<
1 = Character valid when the
keyboard:
Num Lk/Num
;
>?
/
Num Lk
)keyisnotactive
(bilingual
2 = Character valid when the
1
keyboard:
2
0
Num Lk/Num
Further information about the status indicators can be found in chapter "
Status indicators", Page 23.
-
3
Num Lk
)keyisactive
+
(bilingual
Country and keyboard settings
► Make the country and keyboard settings as described in the documentation for your operating
system.
Fujitsu47
Working with the notebook
Webcam
Webcam
Depending on the software used, you can use your webcam to take pictures,
record video clips or take part in web chats.
•The picture quality depends on the lighting conditions and the software being used.
•You can only operate the webcam with a particular application (e.g. an Internet telephony
program or a video conferencing program which s upports a webcam).
•When using the webcam, the notebook base must not wobble.
•The webcam automatically adjusts itself to the current light level. For this reason
the LCD display may flicker while the light level is adjusted.
Further information on use of the webcam and additional settings for your webcam
can be found in the help function of the program using the webcam.
During mobile use, the notebook runs on its built-in battery. You can increase the
service life of the b attery by caring for the battery properly. The average battery
service life is around 800 charge/discharge cycles.
You can extend the battery service life by taking advantage of the available energy saving funct ions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook battery can only be charged if the ambient temperature is between
5°C / 41°F and a maximum of 35°C / 95°F.
You can charge the battery by connecting the notebook to the AC adapter
Connecting the AC adapter", Page 20).
(see "
Be aware that the battery will not charge when the battery charge level is between
90% and 100%. If the battery charge level is less than 90% and the AC adapter
is connected, the battery charges up to 100%.
If the battery is running low, an alert is triggered. If you do n ot connect the AC adapter within
five minutes after the alert tone, your notebook will automatically switch off.
Monitoring the battery state of charge
Batterybatterychargemeter
Windows also has a "Battery charge meter" in the taskbar for monitoring the
battery capacity. When you place the mouse pointer on the battery symbol, the
system displays the state of charge of the battery.
Battery storage
rge,battery
ity,battery
BatteryBatterySelf-discha
Chargecapac
The battery should be stored in a dry environment at a temperature between 0°C / 32°F and
30°C / 86°F. The lower the storage temperature, the lower the r ate of self-discharge.
If you will be storing a battery for a longer period (more than two months),
the battery charge level should be approx. 30%. To prevent exhaustive
discharge which would permanently damage the batt ery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimum capacity of the battery, you should allow
the battery to fully discharge and then recharge it.
If you do not intend to use a battery for long periods of time, remove it
from the notebook. Never store batterie s in the unit!
Fujitsu49
Working with the notebook
Removing and installing the battery
Only use batteries approved by Fujitsu for your notebook.
Never use force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
Removing a battery
Please observe the safet
Remove the power plug fr
► If the notebook is connected to a USB Type-C dock, release the USB cable
(USB Type-C) to disconnect the connection.
You can replace the device’s battery without having to switch the device off
first. The device has a built-in buffer battery for this purpose. If the battery is
unlocked while the device is in operating mode, Sleep Mode will automatically
be activated. Before removing the battery, please check the battery replace m ent
status indicator (see "
► Close the LCD screen.
► Remove all the c
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
ables from the device.
y information in chapter "
om the power outlet!
Status ind icators", Pa ge 23).
Important notes", Page 14.
1
4
2
► Slide the Battery Lock slider switch in the direction of the arrow (1) and hold it in place.
50Fujitsu
3
Working with the notebook
► Slide the Battery Lock slider switch in direction of the arrow (2).
As soon as the battery is unlocked, the battery replacement status indicator (3) lights up and
shows whether the device is ready for b attery replacement (see "
The status indicator only lights up if the device is switched on during battery replacement.
If the device is not ready for battery replacement and the battery is replaced
nonetheless, the device will switch itself off. Any data not saved may be lost.
► Remove the battery from the battery co mpartment (4).
Status indicators", Page 23).
Fujitsu51
Working with the notebook
Installing a battery
1
3
2
► Insert the battery in the battery compartment (1).
► Slide the battery lock slider switch in the direction of the arrow (2).
The battery is secured. The battery replacement status indicator (3) goes out.
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that were previously disconnected.
52Fujitsu
Working with the notebook
Using the energy saving functions
EnergyEnergyBattery
The notebook uses less power when the available energy-saving functions are used. You will
then be able to work longer when using the battery before having to recharge it.
The energy efficiency is increased and environmental pollution is reduced.
By choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you fold down and close the LCD screen, depending on the setting in Windows,
the notebook automatically enters a power saving mode.
► Set the energy saving functions in your Control Panel.
If you need further information about an option, you can get help with most
F1
settings by pressing
When the notebook i
During energy savi
in a swap file on the
Never switch the
is nearly flat, cl
s in energy saving mode, the following must be remembered:
notebook off while it is in an energy saving mode. If the built-in battery
ose all open fi les and do not go into energy saving mode.
to open the Microsoft Help.
ng mode, open data is held in main memory or
hard disk.
If you do not intend to use your notebook for a long period of time:
► Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboard
or by switching on the notebook.
► Close all opened programs and completely shut down the notebook.
Fujitsu53
Working with the notebook
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Follow the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•Secure Digital (SD
•SDHC
•SDXC
Inserting the memory card
TM
Card)
► Gently push the memory card into the slot
until you feel it click into place. The label
area must be facing upward. Do not apply
excessive force, as otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
54Fujitsu
Working with the notebook
Removing the memory card
Memorycard
To avoid any loss of data, always follow the correct procedure for removing the
card (see the documentation for your operating system).
► On devices with card locking: Press
on the memory card (1).
Memorycard
The memory card is release d and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Speaker and microphone
MicrophoneSpeakerVolume control
You ca n find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
and also enabling/disabling the speakers using keys.
Ports and controls", Page 11.
Hot keys", Page 43 for information on setting the volume
If you attach an external microphone, the built-in m icroph one is disabled.
When you connect headp hones or external speakers, the built-in spe a ke rs are disabled.
You can find information on connecting headphones and a microphone in
chapter "
Connecting external devices", Page 71.
Fujitsu55
Working with the notebook
SIM card
A SIM Card (Subscriber Identity Module) is a chip card which is inserted in
a mobile telephone or notebook and, together with an integrated UMTS/LTE
module, enable s access to a mobile radio network.
Follow the instructions supplied by the provider of the SIM card.
Inserting a SIM card
► Remove the rechargeable battery, see "Removing a battery", Page 50.
3
4
5
1
2
► Remove t
► Remove the S IM-card holder (2).
► Place th
► Place the SIM-card holder with the SIM card on the SIM card mount (4).
► Push t
► Install the rechargeable battery again, see "
56Fujitsu
he SIM card carrier from its location (1).
e SIM-card in the SIM-card holder, as illustrated (3).
he SIM card mount back into its mounting slot (5).
Installing a battery", Page 52.
Working with the notebook
3
Removing a SIM card
► Remove the rechargeable battery, see "Removing a battery", Page 50.
2
1
► Remove the SIM card carrier from its location (1).
► Remove the SIM
► Remove the SIM card from the SIM card carrier (3).
► Place the SIM
► Push the SIM card mount back into its mounting slot (5).
► Install the
card holder from the SIM card mount (2).
-card holder with the SIM card on the SIM card mount (4).
rechargeable battery again, see "
Installing a battery", Page 52.
4
5
Fujitsu57
Working with the notebook
Optional wireless LAN / Bluetooth / 4G
wireless components
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Depending on the system configuration ordered, your system will be equipped
with wireless LAN, Bluetooth an d / or 4G.
Switching the wireless components on and off
► Press the key
WirelessLANWirelessLANBluetoothBl uetoo th
The wireless compone nt indicator will illuminate when one or more wireless
components are switched on.
F5
The Bluetoo th 4G modules and the wireless LAN transmission unit (antenna) will
all be switched off when you switch off the wireless components.
Pay attention to the additional safety notes for device s with wireless components
provided in the "
Details on using a wireless LAN can be found in t he online help system
included in the wireless LAN software.
You can obtain more information on 4G from your service provider.
ch the wireless components on and off.
to swit
Important notes", Page 14 section.
Configuring WLAN access
•Requirement: A WLAN is available and you have the necessary access data to hand.
Informationonconfiguring WLAN access can be found in the
documentation for your operating system.
Further information on WLAN and Bluetooth
For further information about WLAN or Bluetooth, please refer to the
appendix of this Operating Manual.
For WLAN specifications, see chapter "
58Fujitsu
WLAN specificatio ns", Page 98.
Working with the notebook
2
1
Access via 4G
If you have ordered an integrated 4G module with your system, your device is ready for use.
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Pull the LAN adapter out of th e LAN port on
the notebook in the direction of the arrow.
► Push the LAN adapter upwards in the
direction of the arrow (1).
► Plug the network cable into the
LAN adapter (2).
► Connect the network cable to your
network port.
Your network
The network
cable can be
Use a shiel
administrator can help you to configure a nd use the LAN c onnections.
cable is not included in the delivery scope. This type o f
obtained from a specialist dealer.
ded network cable (CAT 5e).
Fujitsu59
Working with the notebook
Your USB Type-C dock (optional)
Your dock is a device that helps you to quickly connect your notebook to your
peripheral devices, such as a monitor, printer, etc.
The features offered by the dock include standard ports for monitor, audio and
other USB devices, such as mouse and keyboard.
You need only connect the notebook to the dock in order to work with your peripheral devices.
Ports on the dock
dockPorts
8
1
2
9
10
1 = Combined headphones/microphone port
2 = USB 3.1 Gen 1 port (USB Type-A)
3 = VGA monitor port
4=HDMI
5 = Displayport
6 = LAN port
7 = USB 3.1 Gen 1 port for data connection
only (USB Type-C)
3
7
2
6
5
4
8
8 = ON/OFF button with power-on indicator
9 = DC input connector (DC IN)
10 = USB 3.1 Gen 1 port for data connection
and power supply for the notebook
(USB Type-C)
60Fujitsu
Working with the notebook
Setting up the dock
Select a suitable location for the dock before setting it up. In doing
so, please follow these instructions:
•Never place the dock on a soft surface (e.g. carpeting, upholstered furniture, bed). This
can block the air vents of the notebook and cause overheating and damage.
• Placethedockonastable,flat and anti-slip surface. Please note that the
rubber feet may mark certain types of surfaces.
•Never place the dock and the AC adapter on a heat-sensitive surface.
•Do not expose the dock to extreme environmental conditions.
Protect the dock from dust, humidity and heat.
Connecting the AC adapter to the dock
► Connect the AC cable to the AC adapter (1).
► Plug the AC cable into the power outlet (2).
► Connect the AC adapter cable to the DC
jack (DC IN) of the dock (3).
3
2
1
When the notebook is connected to a dock, the operating system creates a
hardware profile for the "Docked" mode. In this profile, for example, the monitor
which was last used for output is saved as a setting. This profile will be loaded
as soon as the notebook is connected to a dock of the same type.
Fujitsu61
Working with the notebook
Connecting the notebook to the dock
► Disconnect the AC adapter cable from the DC jack (DC IN) of the notebook.
1
2
► Connect one end of the USB cable (USB Type-C) to the USB 3.0 port with
charging function (USB Type-C) on the notebook (1).
► Connect th
connectio
62Fujitsu
e other end of the USB cable (USB Type-C) to the USB 3.0 port for data
n and power supply (USB Type-C) on the dock (2).
Switching on the notebook via the dock
Working with the notebook
► Press the ON/
OFF button on the dock to switch on the notebook.
Switching off notebook via dock
► Close all applications and then shut down your operating system (please
refer to the manual for the operating system).
If the notebook cannot be shut down properly, press the ON/OFF button on
the dock for approx. four seconds. The notebook will switch off. However,
any unsaved data may be lost in the process.
Disconnecting the notebook from the dock
► Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen 1
port (U SB Type-C) on the notebook.
Fujitsu63
Security functions
Security functions
Securityfunctions
Your notebook has a variety of security functions that you can use to protect your
system and your personal data from unauthorized access.
This chapter explains how to use these functions, and what the benefits are.
Please remember tha t in some cases, for example, forgetting your password,
you may be locked out of the system and unable to access your data.
Therefore, please note the following information:
•Make regular backups to external optical disks such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some security functio
of the passwords and ke
If you forget your passwords you will need to contact our Service Desk.
Deletion or resetting of passwords are not covered by your warranty
and a charge will be made for assistance.
ns need you to choose passwords. Make a note
ep them in a safe place.
64Fujitsu
Brief overview of the security functions
Detailed information about the security equipment of your system can be found
in the "Professional Notebook" man ual, on the "Drivers & Utilities" CD/DVD
or on our website at "
http://solutions.us.fujitsu.com".
Security functions
Security functionType of protection
Security Lock
Palm vein sensor (configuration
dependent)
BIOS password protectionPassword protection for
Boot from Removab
Owner Informa
System loc kThe BIOS and the s ys tem can
Smartcard readerPIN and SmartCard protection
Platform Module
Trusted
le Media
tion
MechanicalFit and lock the Kensingto
Biometric
the BIOS Setup, operating
system and hard disk with
supervisor and use r password.
The passwords consist of a
maximum of eight alphanumeric
characters.
Prevents unauthorized booting
of an operating system from
external media (e.g. USB stick,
USB CD-ROM drive, etc.).
Display service desk or owner
information during the boot
process.
only be started with SmartCard
and PIN.
for the operating system
cation and authentication
Identifi
of the no
tebook
Preparation
Lock Cable (accessory).
Install the supplied so ftware.
Specify at least one supervisor
password in the BIOS Setup
and activate the password
protection for the operating
system and hard disk as
desired.
In the B IOS Setup,
Security menu and
from Removable M
In the B IOS Set
Security menu
Owner Inform
Initialize the SmartCard in the
BIOS.
To use the SmartCard reader
functions, install the supplied
(or other suitable) s oftware.
Define a s
in the BI
the TPM (
OS Setup and enable
edia option.
up,gotothe
and edit the
ation option.
upervisor password
Security Chip).
n
go to the
edit the Boot
Fujitsu65
Security functions
Configuring the palm vein sensor (configuration
dependent)
PalmveinsensorPalmveinsensor
The palm vein sensor can record the image of the veins on the palm of your hand. This image
is evaluated with additional software and can be used in place of a password.
► Install the so ftwar e to use the palm
vein sensor (1).
1
You can obtain further information on the palm vein sensor in the
"appendix: Miscellaneous Information".
Using the Security Lock
Your device come
can use the Kens
from theft. The
s with a Security Lock m echanism for the Kensington Lock Cable. You
ington Lock Cable, a sturdy steel cable, to help protect your notebook
Kensington Lock Cable is ava ilable as an accessory.
Configuring passwordprotection in BIOS SetupUtility
Before using the various options for password protection in the BIOS Setup
Utility, please proceed as follows to increase data security:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Passwords are
not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
special ch aracters. A di
When using special char
the country-specificva
Protecting BIOS Setup Utility (supervisor password
and user password)
If you have opened these operating instructions on the screen, we recommend
that you print them out. You cannot call up the instructions on the scree n
while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorized use of the BIOS
Setup Utility. The supervisor password allows you to access all of the functions of the BIOS Setup
Utility, while the user password will only give you access to some of the functions. You can
only set up a user password if a supervisor password has already b een assigned.
32 characters long and can co ntain letters, numbers and
stinction is made between upper and lower case.
acters, please note that these are dependent on
riant of the keyboard used.
Calling and using the B IOS Setup Utility is described in the chapter
Settings in BIOS Setup Utility", Page 86.
"
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
Enter
► Select the Set Supervisor Password field and press the
With Enter new Password: you are asked to enter a password.
► Enter the password and press the
Confirm new Password requires you to confirm the password.
► Enter the password again and press t he
Changes have been save d is displayed as a confirmation th at the new password has been saved.
Enter
key.
Enter
key.
► To set the user password, se lect Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit.
Enter
► Select Yes and press the
word
rvisorpassword
password
Pass
Supe
User
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor o r user password in order to open the BIOS Setup Utility. Please
key.
note that the u ser password only provides access to a few of the BIOS settings.
Fujitsu67
key.
Security functions
Changing the supervisor password or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► When changing the password, proceed exactly as when assigning a password.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the
You will be requested to enter the current password by the Enter Current Pa ssword prompt.
Enter
Enter New Password will appear and you will be requested to enter a new password.
► Press the
Enter
key twice at this request.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the
The notebook will now reboot with the password removed.
Enter
key.
With the supervisor password, you simultaneously deactivate the user password.
Password protection for booting the operating system
With the superv
section "
also prevent b
Operatingsystem
isor password you have set in the BIOS Setu p Utility (see
ning the supervisor and us er passwords", Page 67), you can
Assig
ooting of th e operating system.
key.
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the
► Select the option you require (Disabled, First Boot or Every Boot) and press the
Enter
key.
Enter
key
► Select the Save Changes & Exit option under Exit.
The notebook will reb oot. You will be prompted to enter your password (the su pervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the
► Select the Disabled option and press the
If you do not want to change any other settings, you can exit BIOS Setup Utility.
Enter
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
68Fujitsu
key.
Enter
key.
Security functions
Password protection for the hard disk
If a supervisor password was set, an additional password for the hard disk
canbesetintheHard Disk Security menu.
The hard disk is protected by this password. Data on this h ard disk can then only be
read in another system if the correct password is entered.
Smart Card reader
SecurityfunctionsSecurityfunctions
Smart Cards are not supplied as standard equipment. You can use all Smart Cards that comply with
the ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers.
With the appropriate software you can use your Smart Card as an alternative to password
protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two Smart Cards. Always keep one of the Smart Cards
in a safe place if you are carrying the other Smart Card with you.
Inserting the Smar
Do not use force when inserting and removing the Smart Card.
Make sure that foreign objects do not fall into the Smart Card reader.
tCard
► Slide the smartcard into the smartcard
reader with the chip facing up wards
and to the front.
Fujitsu69
Security functions
Trusted Platform Module - TPM
TPMTrustedPlatformModule
To use the TPM, you must enable th e TPM in the BIOS-Setup before the software is
installed. The requirement for this is that you have assigned at least the supervisor
password (see "
Enabling TPM
•Requirement: You have assigned a supervisor password (see "Security functions", Page 64).
► Call BIOS Setup and sele
► Mark the TPM Security Chip Setting field and press the
► Select the entry Enabl
Once you have enabled the TPM the Clear Security Chip menu item appears.
You can clear the hold
all secret keys (e.g
etc.) generated by
Take note that you c
encrypted on the h
► From the Exit menu
► Press the
The notebook res
Disabling TPM
•Requirement: You have assigned a supervisor password (see "Security functions", Page 64).
► Call BIOS Setup and select the Security menu.
► Mark the TPM Security Chip Setting field and press the
► Select the entry Disabled to disable the TPM.
► In the Exit menu, select the option Exit Saving Changes.
► Press the
The notebook will now reboot with TPM deactivated.
Security functions", Page 64).
ct the Security menu.
Enter
ed to enable the TPM
er in the TPM using Clear Security Chip.WithEnabled,
key a nd select Yes.
tarts and the TPM is switched on after the rebo ot.
Enter
Enter
key a nd select Yes.
key.
key.
70Fujitsu
Connecting external devices
Connecting external devices
Under all circumstances, please observe the safety notes provided in the
Important notes", Page 14 chapter before connecting or disconnecting
"
any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating
system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to the
external device.
► Connect the da
port of the no
tacabletotheHDMI
tebook.
Fujitsu71
Connecting external devices
Connecting an external monitor
An analogue monitor is connected to the notebook or the optional dock (VGA monitor port).
A digital monitor is connected to the optional dock (display port or DVI-D monitor port). The
screen output is limited to a maximum of two screens at the same time (see "
Page 43, the section on "Switching the setting for the screen output").
MonitorVGAsocketMonitorportMonitorport
Hot keys",
Analog external monitor port (VGA) (on
Digital Display Port (on the optional dock)
notebook or on optional dock)
► Switch off the not
ebook and the external monitor.
► Plug the data cable of the external monitor into the monitor port.
► First switch on
the external monitor and then the notebook.
You c a n al s o sw
screen of the n
You can displa
notebook LCD
itch back and forth between the external monitor and the LCD
otebook, see chapter "
y the same picture on the external monitor and the
screen simultaneously.
Hot keys", Page 43.
72Fujitsu
Connecting external devices
Connecting USB devices
USBports
On the USB ports you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect the
cables of USB devices while the operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbps.
USB 2.0 has a data transfer rate of up to 480 Mbps.
USB 3.0 has a data transfer rate of up to 5 G bps.
USB 3.1 Gen 1 has a data transfer rate of up to 5 Gbps.
USB 3.1 Gen 2 has a data transfer rate of up to 10 Gbps.
Additional information can be found in the documentation for the USB devices.
Device drive
USB devices w
► Connect the data ca
bletothe
external device.
► Connect the data cable to a USB
port of the notebook.
rs
ill be automatically recognized and installed by your operating system.
Fujitsu73
Connecting external devices
USBportwithchargingfunction(USBType-C)
USBportwithchargingfunction(USBType-C)
At this USB port , you can charge a connected USB device or operate devices without
an additional power supply (e.g. a monitor or printer).
This is also possible with th e notebook switched off, if the USB Type-C Power Deliveryon System-Off function is a ctivated in the Advanced - Miscellaneous Configurations menu
of the BIOS Set up Utility. Calling up and using the BIOS Setup Utility is described
in section "
Settings in BIOS Setup Utility", Page 86.
USB d evices are hot-pluggable. This means you can connect and disconnect the
cables of USB devices while the operating system is running.
Additional information can be found in the documentation for the USB devices.
USB 3.1 Gen 1 has a data transfer rate of up to 5 Gbps.
USB 3.1 Gen 2 has a data transfer rate of up to 10 Gbps.
► Connect the data cable to the
external device.
+
► Connect the data cable to a USB port
(USB Type-C) on the notebook.
74Fujitsu
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a USB device (e.g. to charge
a PDA or a mobile phone or to connect a USB lamp).
This is possible even when the notebook is switched off, if the Anytime USB Charge function is
enabled in the Advanced/Miscellaneous Configurations menu of the BIOS Setup Utility. If the setting
AC is selected, the device will only be charged when the AC adapter is connected.
Calling and using the BIOS-Setup-Utility is described in the section "
in BIOS Setup Utility", Page 86.
USBchargingfunction
It is recommended t hat the notebook be operated with the AC adapter connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The AC adapter must already be connected when the notebook is switched
off, as otherwise the USB charging function will be disabled and the
connected USB devices will not be charged.
Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USB
charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
Settings
How t o remove USB devices correctly
Always cor
to ensure
► With the left mouse button, click on the symbol in the taskbar for safe removal of hardware.
► Select t
► Press the
Fujitsu75
he device you wish to shut down and remove.
r the dialog box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Enter
key.
Connecting external devices
Headphones / microphone / Line-In / Line-Out /
headset-combi port
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a
headset, headphones, a microphone or external speakers to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headphone
port of the notebook.
The internal speakers are disabled.
If you purchase a cable from a retailer, please note the following information:
The headphones/microphone/Line-In/Line-O ut/headset-combi port on
your notebook is a "3.5 mm jack socket".
If you want to connect headphones or speakers you will need a "3.5 mm jack plug".
76Fujitsu
Removing and installing components
during servicing
Removing and installing compo
nents
during servicing
Only qualified technicians should repair your notebook. Unauthorized
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Incaseofservice
Components
You may remove and install the co mponents described in this chapter yourself
after consulting the Hotline/Service Desk.
If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your notebook will be voided.
Notes on installing and removing boards
and components
•Switch off your notebook and remove the AC plug from the power outlet.
•Always remove the battery.
•Ta ke care when you use the locking mechanisms for the battery and any other comp onent.
•Never use sharp objects such as screwdrivers, scissors or knives as a lever to remove covers.
InstructionsBoardsESD
Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.
When handling boards fitted with ESDs, you must always observe the following
points:
•You must always discharge static build up (e.g. by touching a grounded
object) before working with boards.
•The equipment and tools you use must be free of static charge.
•Remove the AC plug from the power outlet before inserting or removing
boards.
•Always hold boards by their edges.
•Never touch connector pins or conductors on the board.
Fujitsu77
Removing and installing components
during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 14.
Remove the AC plug from the power outlet!
► Switch the device off.
The device must not be in energy saving mode.
► Close the LCD screen.
► Remove all the cables
from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
If you are asked by the Hotline/Service Desk to remove or install a memory
expansion module yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 14.
During installation/removal of memory modules, the battery must remain
removed from the notebook and the notebook must not be connected to the
AC adapter, see "
Preparing to re move components", Page 78.
Only use memory modules that have been approved for use in your
notebook (see chapter "
Technical data " , Page 97).
Never use force when installing or removing a memory module.
Make sure that no foreign objects fall into the memory upgrade compartment.
You must open the memory up grade compartment to remove or install a memory
module. On some devices, it is possible that opening the compartment exp oses various
components. Only authorized specialists are permitted to remove or change these
components. Therefore, be sure to observe the following:
Individual components c an become very hot during operation. Therefore, we
recommend that you wait one hour after switching the notebook off before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "
Notes on installing and removing boards and components", Page 77.
78Fujitsu
Removing and installing components
Remove the cover
► Prepare for removal, see "Preparing to remove components", Page 78.
1
2
during servicing
► Remove the screw (1).
Keep the screw in a safe place.
► Lift the c
Fujitsu79
over off the notebook (2).
Removing and installing components
during servicing
Removing a memory module
3
2
1
1
Installing a memory module
2
1
a
► Carefully push the two mounting
clips outwards (1).
MemoryexpansionMemorymodule
The memory module will fold upwards (2).
► Pull the memory module out of its slot
in the direction of the arrow (3).
► Insert the memory module with the contacts
and the recess (a) forward in the slot (1).
MemoryexpansionMemorymodule
► Carefully push the memory module
downwards until you feel it click
into place (2).
80Fujitsu
Attaching the cover
Removing and installing components
2
1
during servicing
► Place the cov
► Tighten the screw (2).
► Complete th
Fujitsu81
er in the correct location (1).
e installation, see "
Finishing component removal", Page 85.
Removing and installing components
during servicing
Installing and removing an M.2 m
odule
Remove the cover
► Prepare for removal, see "Preparing to remove components", Page 78.
1
2
► Remove the screw (1).
Keep the screw in a safe place. If you are removing more than one component at
the same time, store the screws for the individual components separately from each
other. If you install the wrong screws, components may be damaged.
The screws are not all the same length and when the cover is installed,
the c orrect screws must be used.
► Lift the cover off the notebook (2).
82Fujitsu
Removing and installing components
Removing the M.2 module
1
during servicing
2
► Loosen the sc
► Pull th e M.2 module out of the slot on the mainboard in the direction of
the arrow (2) and remove it from the casing.
Fujitsu83
rew (1).
Removing and installing components
Install M.2 module
2
during servicing
1
► Position the
in the direct
► Secure the M.2 module in its mounting slot with the screw (2).
84Fujitsu
M.2 module in the slot on the mainboard at a slight angle,
ion of the arrow (1).
Attaching the cover
Removing and installing components
2
1
during servicing
► Place the cov
► Tighten the screw (2).
► Complete th
er in its mounting place (1).
e installation, see "
Finishing component removal", Page 85.
Finishing component removal
After you have removed or changed the system components as required, please
prepare your de vice for operation again as follows:
► Install the battery again, see "
► Turn th
► Reconnect the cables that w e re previously disconnected.
Fujitsu85
e notebook the right way up again and place it on a flat surface .
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When a notebook is delivered, the factory default settings are effective. You can change
these settings in the menus of the BIOS Setup Utility. Any changes you make take
effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the f ollowing m enus:
About
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Reboot the devi
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS-Setup-Utility, the following
notification may appear on the screen during start-up:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, enter the password and press the
Displays information relating to the BIOS, processor and notebook
Advanced syst em settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
ce (switch off/on or reboot the operating system).
up <F12> Boot Menu
nction key
F2
.
Enter
key.
If you have forgotten the password, contact your system administrator
or contact our customer service center.
The BIOS Setup Utility starts.
86Fujitsu
BIOS Setup Utility operation
BIOSSetupUtility
Press theF1key to display help about operation of the BIOS Setup U tility. The description
of the individual settings is shown in the right-hand window of the BIOS S etu p Utility.
With the
F9
key you can load the default settings of the BIOS Setup Utility.
Settings in BIOS Setup Utility
► Use the cursor keys
The menu is displayed on the screen.
► Select the option you want to change with the cursor keys
► Press the
► Press the
Enter
ESC
←
or→to select the menu you wish to access to make changes.
↑
or↓.
key.
key to exit the selected menu.
► For future reference, make a note of the changes you have made (for example, in this manual).
Fujitsu87
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and act ivate it by pressing the
Enter
key:
Exit Saving Changes - save ch
► Tosave the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – load default values
Discard Changes - Discard Changes without
exiting BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
The settings in place when B IOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► IfyouwanttoexittheBIOS Setup Utility with these s ettings , select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save changes and power off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your d evice is shut down.
88Fujitsu
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultProblemsolving
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can contact Fujitsu Service and Support in the following ways:
•Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
•Website: "
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes with the mess
informationonaco
•Any changes you have made to the hardware or software since
receiving the notebook.
•Any changes you h
•Your system configuration and all peripheral devices connected to your system.
•Your sales cont
Our notebooks have been designed primarily with mobile applications in mind.
This means that considerable effort has been made to optimize components and
equipment in terms of weight, space and energy requirements. Depending on the
particular configuration you have purchased, it is possible that functionality ma y be
slightly reduced compared to a desktop PC if you are running processor-intensive
gaming software, e.g. games with intensive 3D graphics. Updating your hardware with
drivers which have not been approved by Fujitsu may result in performance losses,
data losses or malfunction of the equipment. A list of approved drivers and current
BIOS versions can be downloaded from: "
avemadetotheBIOS Setup settings after receiving the notebook.
ract.
http://solutions.us.fujitsu.com"
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Fujitsu Service Desk. When you do
this, please have ready the ID number and serial number of your system.
In the event you need to recover your system
In the event you need to restore your original Factory Image, please refer to
the appendix of this Operating Manual.
Time and date are incorrect.► With the BIOS-Setup-Utility,
Date and time are still set incorrectly after
switching on the notebook.
date and time in the Main menu.
► Please contact your sales out
hotline/service desk.
correct
Battery indicator does not illuminate
Cause
The battery is not installed correctly.
The battery is discharged.
When certain c
haracters a re entered on the
Troubleshooting
► Switch the notebook off.
► Check whether the batte
correctly in its comp
► Switch the notebook on.
► Charge the battery.
or
► Install a charged battery.
or
► Connect the notebook to a AC outlet
using the AC adapter.
artment.
keyboard, only numerals are written
CauseTroubleshooting
The virtual n
activated,
see "
umber keys of your device are
Virtual number keys", Page 47
► Press the
Num
button.
you can set the
let or our
ry is installed
The notebook’s LCD screen remains blank
Dscreen
LCDscreenBlankLC
CauseTroubleshooting
Screen is switched off.► Press a key or touch the Clickpad.
External monitor or television set connected.
90Fujitsu
► Press the key for changing over the screen
output, see "
Hot keys", Page 43.
Troubleshooting and tips
The LCD screen of the notebook is difficult to read
LCDscreenLCDscreen
CauseTroubleshooting
Reflected glare► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.
The external monitor rem
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s AC cable or data cable is
not connected properly.
The extern
MonitorMonitor
CauseTroublesh
The wrong
or the wro
the appli
ng screen resolution has been set for
cation program.
al monitor is blank or the image is unstable
external monitor has been selected
ains blank
► Press any key to continue.
► Adjust the brightne
► Press the key for changing over the screen
output, see "
► Switch off the external monitor and the
notebook.
► Check whether the AC cable is plugged
properly into the external monitor and into
the pow er outlet.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plug ged in with a connector).
► Switch on the external monitor and the
notebook.
ooting
► Terminat
Windows b
error per
use the k
(see "
to the L
Change
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Selec
desc
oper
e the application program under
sists after terminating the program,
ey for sw itching the screen output
t keys", Page 43), in order to switch
Ho
CD screen of the notebook.
the following setting:
t mo nitor: Select monitor 1 or 2 as
ribed in the documentation for your
ating system.
ss of the monitor.
Hot keys", Page 43.
y pressing
Alt+F4
.Ifthe
Fujitsu91
Troubleshooting and tips
The cursor does not correctly follow the
stylus movements
Cause
Stylus incorrectly calibrated.► Calibrate the stylus as shown un der
Troubleshooting
Hardware and Sound / Tablet PC Settings
in the Control Panel, see "
stylus", Page 37 and "Calibrating the stylus",
Page 37.
Adjusting the
Stylus input not working
Cause
Incorrect driver installed.
The stylus is in power saving mode.
The stylus battery is completely discharged.
Troubleshooting
► If your de vice is one which can only be
operated using the stylus, install the driver
for the standard model.
or
► If your device is one which can be
operated using the stylus and by finger,
install the driver for the "Dual Digitizer"
model.
► Press gently on the tip of the stylus to
reactivate the stylus.
► Carefully insert the stylus in its slot on the
notebook to charge the stylus battery.
The notebook does not start after switching it on
Notebook
CauseTroubleshooting
The battery is not installed correctly.
The battery is de ad.
The AC adapter is not connected properly.► Check whether the AC adapter is properly
92Fujitsu
► Check whet
correctly
► Switch the notebook on.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the AC a dapter to the notebook.
connected to the notebook.
► Swit
her the battery is installed
in its compartment.
ch the notebook on.
Troubleshooting and tips
The notebook stops working
NotebookEnding
CauseTroubleshooting
The notebook is in energy savin
An application program has ca
malfunction.
g mode.
used the
► End energy saving mode.
► Close the application program or restart
the noteb ook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the AC adapter t
o the notebook.
The printer does not print
rint
Printerdoesnotp
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer d ocumentation).
The wireless connection to a network does not work
ssconnectiontoanetworkdoes notwork
Thewirele
CauseTroubleshooting
The wireless component is switched off.► Switch the wireless component on (see
The wireless component is switched on. Despite
this, the wireless connection to a network does
not work.
Fujitsu93
Switching the wireless components on and
"
off", Page 58).
► Check whe
enabled b
ther the wireless connection is
y the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting and tips
The battery discharges too quic
Battery
Cause
The battery is either too hot or
case the battery indicator flas
You may have an application running that
consumes a great deal of power due to frequent
accessing of the hard disk or optical drive.
The maximum brightness may have been set
for the screen.
too cold. In this
hes.
Troubleshooting
► Move the notebook so that its te
► If the operating time of the battery life is
► Use the AC adapter whenever possible.
► Set the screen slightly darker with the key
kly
returns to w ithin the normal ra
extremely short, the battery is probably too
old. Replace the battery if necessary.
for Decreasing the screen brightness in order to
reduce the amount of power being drawn.
Smart Card reader is not recognized
Cause
Smart Card inserte
d incorrectly.
Troubleshooting
► Make sure you have i
Card into the Smart
thechipfacingup
(device-depende
► Check whether the Smart Card you are
using is supported. Your Smart Card must
comply with the ISO standard 7 816-1, -2,
-3 and -4.
mperature
nge.
nserted your Smart
Card reader with
wards / downwards
nt).
Smart Card PIN forgotten
Cause
PIN forgotten► If you are working in a network, contact y our
Troublesho
oting
system administrator, who can unlock your
notebook with a Supervisor PIN.
Smart Card lost
Cause
Smart Card lost.► If you are working in a network, contact y our
94Fujitsu
Troubleshooting
system administrator, who can boot your
notebook with a Supervisor Smart Card.
Troubleshooting and tips
User and/or supervisor SmartCard lost
Cause
User and/or supervisor SmartCard lost► If you have lost your user SmartCard, you
Troubleshooting
can continue to work with the superviso r
SmartCard.
► If you have lost the supervisor SmartCard,
you can also continue working, but you no
longer have all rights and cannot initialize
another supervisor SmartCard.
Acoustic warning
Acousticwarn ingsErrors
Cause
A beep sounds every few seconds.
The battery is almost dead.
Troubleshooting
► Charge the battery.
Error messages on the screen
nthescreen
Errormessageso
Errors
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.
If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer service center.
Error message/causeTroubleshooting
CMOS Battery Bad
If the error message occurs repeatedly, the
► Contact your sales ou tlet or our customer
service center.
back-up battery in the notebook is dead.
System CMOS checksum bad - Default configuration
used
The system configuration information is
incorrect.
► Switch t he notebook off.
► Switch the notebook on.
► Press the function key
BIOS Setup.
F2
to access the
► In the BIOS Setup, select the Exit menu.
► Select the entry Load Setup Defaults.
Enter
key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
► Select OK and press the
► Check
whether the additional memory
e has been inserted correctly.
modul
When testing the extended memory. an error
has resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
rt the BIOS Setup (Primary Master
► Sta
menu) and select the correct settings.
sub
Fujitsu95
Troubleshooting and tips
Error message/cau seTroubleshooting
Keyboard controller error
► Switch off the notebook with the
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you use an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key
Operating system not found
► Make sure that no key is pressed.
► Check in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
Previous boot incomplete - Default configuration
used Default values have been set for certain
► Press the
operating system.
► Press the function key
BIOS Setup.
► Press the
to do so.
settings because of an error which occurred in
the previous system boot. Check the settings in
the BIOS Setup.
Real time clock error
► Contact your sales outlet or our customer
service center.
nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz
System bat
tery is dead - Replace and run SETUP
► Contact your
service cent
► Contact your sales outlet or our customer
service center.
System cache error - Cache disabled
► Contact your sales outlet or our customer
service center.
System time r error
► Contact
your sales outlet or our customer
center.
service
ON/OFF
F1
function ke
F1
function key when prompted
y to start the
F2
to access the
sales outlet or our customer
er.
96Fujitsu
Technical data
Technical data
Notebook
General
Processor
Main memory (SO DIMM)Maximum 16 GB DDR4
Electrical data
Safety regulations complied withCE
Protection classIII
Maximum power consumption (with the
notebook switched on and the battery charging):
LCD screen
Size33.78 cm / 13.3" TFT FHD or HD Glare/Anti-Glare
ResolutionFHD: 1920 x 1080 pixels
Pixel classII
Brightness control11 levels
TechnologyWide-View High-Bright Display with LED
Digitizer and glass panel
m
Webca
Display adapter
ChipIntel® UHD Graphics 620
Maximum resolution of external monitor:
Dimensions
Width x Depth x Height
Weight depending on configurationfrom 1.38 kg / 3.04 lbs
Input devices
Keyboard85 keys, with backlit keyboard
Touchpad2 keys
Stylus
Slots
8th Generation Intel® Core
®
vPro
technology (v
the configuration)
1 slot for 4, 8 or 16 GB modules
65 W (no USB Type-C dock) / 90 W (with USB
Type-C dock)
(configuration dependent)
HD: 1366 x 768 pixels
32 bit
background lighting
•Capacitive touch display with Wacom
Active ES pen