Fujitsu WB0041 User Manual

FCC ID: EJE-WB0041 (IC: 337J-WB0041) Report No. M060756_Cert_AR5BXB6_NII_BT

EMC Technologies Report Number: M060756_Cert_AR5BXB6_NII_BT

APPENDIX I2

FUJITSU NOTEBOOK USER MANUAL (part 2)

EMC Technologies Pty Ltd – 57 Assembly Drive, Tullamarine VIC 3043 Australia

www.emctech.com.au

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LifeBook P Series Notebook/Tablet PC

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Troubleshooting

Your LifeBook P Series notebook/Tablet PC is sturdy and subject to few problems in the field. However, you may encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices, that you can solve by replacing the device. The information in this section helps you isolate and resolve some of these straightforward problems and identify failures that require service.

IDENTIFYING THE PROBLEM

If you encounter a problem that you are having difficulty in solving, go through the following procedure before pursuing further troubleshooting:

1. Turn off your notebook/Tablet PC.

2. Make sure the AC adapter is plugged into your system and to an active AC power source.

3. Make sure that any card inserted in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4. Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.

5. Turn on your notebook/Tablet PC. Make sure it has been off at least 10 seconds before you turn it on.

6. Go through the boot sequence.

7. If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information.

8. If you still have the problem after taking all of the above approaches, please check our support website at http://www.computers.us.fujitsu.com/support for possible known support issues.

Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:

■

Product name

■

Product configuration number

■

Product serial number

■

Purchase date

■

Conditions under which the problem occurred

■

Any error messages that have occurred

■

Type of device connected, if any

See the Configuration Label on the bottom of your notebook/Tablet PC for configuration and serial numbers. (See figure 2-8 on page 13 for location)

SPECIFIC PROBLEMS

Using the Troubleshooting Table

When you have problems with your notebook/Tablet PC, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty.

You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook/Tablet PC.

■

If you keep notes about what you have tried, your support representative may be able to help you more quickly by giving additional suggestions over the phone.

■

Do not return a failed notebook/Tablet PC to your supplier until you have talked to a support representative.

9. If you have tried the solutions suggested in the Troubleshooting Table and checked our website for possible solutions without success, contact your support representative:

Toll free: 1-800-8Fujitsu E-mail: 8fujitsu@us.fujitsu.com We b si t e : http://www.computers.us.fujitsu.com/support

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LifeBook P Series Notebook/Tablet PC

TROU BLE SHO OTI N G TA B LE

Problem Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 52

Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52

Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 52

Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 52

Pen Input Problems . . . . . . . . . . . . . . . . . . . . . . . page 53

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 53

Problem Possible Cause Possible Solutions

Audio Problems

There is no sound coming from the built-in speakers.

Port Replicator Problems

System does not turn on when installed in optional Port Replicator

Hard Drive Problems

You cannot access your hard drive.

Keyboard or Mouse Problems

The built-in keyboard does not seem to work.

The software volume control is set too low.

Headphones are plugged into your notebook/Tablet PC.

Software driver is not configured correctly.

Sound could have been muted with function keys.

Port Replicator AC adapter is not plugged in.

LifeBook is not properly seated in the Port Replicator.

The setup utility is incorrectly set for your internal (Primary Master) hard drive.

The wrong drive designator was used by an application when a bootable CD-ROM was used to start the system.

Security is set so your operating system cannot be started without a password.

The notebook/Tablet PC has gone into Standby mode.

Your application has locked out your keyboard.

The NumLock key has been toggled on.

Problem Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 53

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 53

Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54

Shutdown and Startup Problems . . . . . . . . . . . . page 55

Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 56

Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 57

Adjust the sound volume control settings in your software, operating system and applications.

Plugging in headphones disables the built-in speakers, remove the headphones.

Refer to your application and operating system documentation for help.

Press [F3] while holding the [Fn] key to toggle the sound on and off.

Provide power to the Port Replicator.

Remove and re-dock your notebook/Tablet PC.

Revise BIOS settings to set the Primary Master correctly. See “BIOS Setup Utility” on page 30.

Ve r if y d riv e de si gn ato r us ed by application is in use by the operating system. When the operating system is booted from a CD, drive designations are automatically adjusted.

Verify your password and security settings.

Push the Suspend/Resume button.

Try to use your integrated pointing device to restart your system. If this fails, turn your system off by pressing the suspend/resume button for 10 seconds or more, and then turn it back on.

Press the NumLock key to toggle it off.

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Problem Possible Cause Possible Solutions

You have installed an external keyboard or mouse, and it does not seem to work.

Your external device is not properly installed.

Your operating system software is not set up with the correct driver for that device.

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Your operating system software is not set up with the correct driver for that device.

Your system has crashed. Try to restart your system. If that fails, turn off the

Pen Input Problems

Cursor is not tracking the

The system may be uncalibrated If the cursor on the screen appears to be misaligned

pen

"Ink crossword" application

System has incorrect resolution This LifeBook model uses 1024x600 resolution, but the

doesn’t work properly.

Memory Problems

Power On screen or Info menu of BIOS setup utility

Your memory upgrade module

is not properly installed. information, does not show the correct amount of installed memory.

You have a memory failure. Check for Power On Self Test (POST) messages. See

Modem Problems

Messages about modem operation.

Messages about modem

operation are generated by

whichever modem application is

in use.

Modem does not appear to work.

Modem may not have been

initialized.

USB Device Problems

You have installed a USB device, but your notebook/ Tablet PC does not recognize the device, or the device does not seem to work properly.

The device is not properly

installed.

The device may have been

installed while an application

was running, so your system is

not aware of its installation.

Your software may not have the

correct driver active.

Troubleshooting

Re-install your device. See “Device Ports” on page 46.

Check your device and operating system docu-mentation and activate the proper driver.

Check your device and operating system documentation and activate the proper driver.

power by pressing the suspend/resume button for at least 10 seconds, and then power back on.

with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Touch Screen” on page 24.

application’s minimum resolution is 1024x768. The Ink Crossword application (found in Tablet PC Experience Pack) cannot be used with this model.

Turn off your system. Remove and re-install your memory upgrade module. See “Memory Upgrade

Module” on page 39.

“Power On Self Test Messages” on page 58.

See your application software documentation for additional information.

Verify that the modem has been initialized by the operating system. TO do so, right-click on My Computer and select the Hardware tab. Click [Device Manager] and click on the “+” symbol that appears next to Modems. Verify that your device is listed as installed.

Remove and re-install the device. See “Device Ports” on

page 46.

Close the application and restart your notebook/Tablet PC.

See your software documentation and activate the correct driver.

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LifeBook P Series Notebook/Tablet PC

Problem Possible Cause Possible Solutions

You have installed a USB device, but your notebook/ Tablet PC does not recognize

Your device and another device are assigned the same I/O

address. the device, or the device does not seem to work properly.

(continued)

Power Failures

You turn on your notebook/ Tablet PC and nothing seems to happen.

The installed battery is

completely discharged or there is

no power adapter (AC or Auto/

Airline) installed.

The battery is installed but is

faulty.

The battery is low. Check the Status Indicator Panel to determine the pres-

The AC or auto/airline adapter is

not plugged in properly.

The Power adapter (AC or auto/

airline) is faulty.

The Power adapter (AC or auto/

airline) has no power from the

AC outlet, airplane seat jack, or

the car’s cigarette lighter.

You r no te bo ok /Ta bl e t P C turns off all by itself.

The power management param-

eters are set for auto timeouts

which are too short for your

operating needs.

You are operating on battery

power only and have ignored a

low battery alarm until the

battery is at the dead battery

state and your machine has gone

into Dead Battery Suspend

mode.

You have a battery failure. Verify the condition of the battery using the Status

Your power adapter has failed or

lost its power source.

Your notebook/Tablet PC will

The battery is dead. Replace the battery with a charged one or install a not work on battery alone.

Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.

Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicators” on page 14. Install a charged battery or a Power adapter.

Use the Status Indicator Panel to verify the presence and condition of the battery. See “Status Indicators” on page 14. If a battery is indicating a short, remove that battery and operate from another power source or replace that battery.

ence and condition of the battery. See “Status Indicators” on page 14. Use a Power adapter until the battery is charged.

Verify that your adapter is connected correctly. See

“Power Sources” on page 29.

Try a different Power adapter or install a charged optional second battery.

Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet. If you are using an auto/airline adapter in a car make sure the ignition switch is in the On or Accessories position.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs.

Install a power adapter and then push the Suspend/ Resume button. See “Power Sources” on page 29.

Indicator panel, and replace or remove any battery that is shorted. See “Status Indicators” on page 14.

Make sure the adapter is plugged in and the outlet has power.

Power adapter.

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Problem Possible Cause Possible Solutions

Your notebook/Tablet PC will not work on battery alone.

(continued)

No battery is installed. Install a charged battery.

The battery is improperly installed.

Your battery is faulty. Verify the battery condition using the Status Indicator

The battery seems to discharge too quickly.

You are running an application that uses a great deal of power due to frequent hard drive or CD-ROM access, or use of a modem or LAN PC card.

The power savings features may be disabled.

The brightness is turned all the way up.

The battery is very old. Replace the battery.

The battery has been exposed to high temperatures.

The battery is too hot or too cold.

The AC Adapter is defective. Replace with another AC Adapter to see if the problem

Shutdown and Startup Problems

The Suspend/Resume button does not work.

The Suspend/Resume button is disabled from the Advanced submenu of the Power menu of the setup utility.

You did not hold the button in long enough.

There may be a conflict with the application software.

The system powers up, and displays power-on information, but fails to load

The boot sequence settings of the setup utility are not compatible with your configuration.

the operating system.

You have a secured system requiring a password to load your operating system.

An error message is displayed on the screen during the boot

Power On Self Test (POST) has detected a problem.

sequence.

Troubleshooting

Verify that the battery is properly connected by re-installing them.

panel and replace or remove any battery that is shorted.

See “Status Indicators” on page 14.

Use a power adapter for this application when at all possible.

Check the power management and/or setup utility settings in the Power Savings menu and adjust according to your operating needs.

Turn down the brightness adjustment. The higher the brightness the more power your display uses.

Replace the battery.

Restore the system to normal operating temperature. The Charging icon on the Status Indicator panel will flash when the battery is outside its operating range.

persists. Replace any defective AC Adapters.

Enable the button from the setup utility.

Hold the button longer. This may need to be a few seconds if your application is preventing the CPU from checking for button pushes.

Close all applications and try the button again.

Set the operating source by pressing the [F2] key while the Fujitsu logo is on screen, entering the setup utility and adjusting the source settings from the Boot menu.

See “BIOS Setup Utility” on page 30.

Make sure you have the right password. Enter the setup utility and verify the Security settings and modify them as accordingly. See “BIOS Setup Utility” on page 30.

See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators.

See “Power On Self Test Messages” on page 58.

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LifeBook P Series Notebook/Tablet PC

Problem Possible Cause Possible Solutions

Your system display won’t turn on when the system is

The system may be password-

protected. turned on or when the system has resumed.

You r no te bo ok /Ta bl e t P C appears to change setup parameters when you start it.

BIOS setup changes were not

saved when you made them and

exited the BIOS setup utility

returning it to previous settings.

The BIOS CMOS back-up

battery has failed.

Video Problems

The built-in display is blank when you turn on your notebook/Tablet PC.

The angle of the display and the

brightness settings are not

adequate for your lighting

conditions.

The optional Port Replicator is

attached, an external monitor is

plugged in, and the system is set

for an external monitor only.

The power management

timeouts may be set for very

short intervals and you failed to

notice the display come on and

go off again.

The notebook/Tablet PC turned on with a series of beeps and your built-in

Power On Self Test (POST) has

detected a failure which does not

allow the display to operate. display is blank.

Your system display won’t turn on when the system is

The system may be password-

protected. turned on or when the system has resumed.

The display goes blank by itself after you have been using it.

The notebook/Tablet PC has

gone into Video Timeout,

Standby Mode, or Hibernate

Mode because you have not used

it for a period of time.

The power management time-

outs may be set for very short

intervals and you failed to notice

the display come on and go off

again.

The display does not close. A foreign object, such as a paper

clip, is stuck between the display

and the keyboard.

Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.

Make sure you select Save Changes And Exit when exiting the BIOS setup utility.

Contact your support representative for repairs. This is not a user-serviceable part.

Move the display and the brightness control until you have adequate visibility.

Pressing [F10] while holding down the [Fn] key allows you to change your selection of where to send your display video. Each time you press the combination of keys you will step to the next choice. The choices, in order are: built-in display only, external monitor only, both built-in display and external monitor.

Press any button the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. (The display may be shut off by Standby mode, Auto Suspend or Video Timeout)

Contact your support representative.

Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.

Press a button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs. See “BIOS

Setup Utility” on page 30.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/Resume button. (The display may be shut off by Standby Mode, Auto Suspend or Video Timeout)

Remove all foreign objects from the keyboard.

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Problem Possible Cause Possible Solutions

The display has bright or dark spots.

If the spots are very tiny and few in number, this is normal for a large LCD display.

If the spots are numerous or large enough to interfere with your operation needs.

The application display uses only a portion of your screen and is surrounded by a dark frame.

You are running an application that does not support 800 x 600/ 1024 x 768 pixel resolution display and display compression is enabled.

You have connected an external monitor and it does

Your BIOS setup is not set to enable your external monitor.

not display any information.

Your external monitor is not properly installed.

Your operating system software is not set up with the correct software driver for that device.

You have connected an external monitor and it does

Your external monitor may not be compatible with your system.

not come on.

Miscellaneous Problems

An error message is displayed on the screen during the operation of an application.

Can’t change screen

Application software often has its own set of error message displays.

Incorrect system resolution. This LifeBook uses 1024x600 resolution, but this orientation using Tablet and Pen Settings.

Troubleshooting

This is normal; do nothing.

The display needs technical diagnosis; contact your support representative.

When compensation is disabled, a clearer but smaller display for applications that do not support 800 x 600/ 1024 x 768 pixel resolution will result. You can fill the screen but have less resolution by changing your compensation setting. (See the Video Features submenu, located within the Advanced menu of the BIOS. See “BIOS Setup Utility” on page 30.

Try toggling the video destination by pressing [Fn] and [F10] together, or check your BIOS setup and enable your external monitor. (See the Video Features submenu, located within the Advanced Menu of the BIOS. See “BIOS Setup Utility” on page 30.

Reinstall your device. See “External Video Port” on

page 47.

Check your device and operating system documentation and activate the proper driver.

See your monitor documentation and the External Monitor Support portions of the Specifications section. See “Specifications” on page 71.

See your application manual and help displays screens for more information. Not all messages are errors some may simply be status.

feature has a minimum resolution of 1024x768. To rotate the screen, use the Rotation button.

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LifeBook P Series Notebook/Tablet PC

POWER ON SELF TEST MESSAGES

The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes successfully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)

*Extended RAM Failed at offset: nnnn

Extended memory not working or not configured properly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is properly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.

nnnn Extended RAM Passed

Where nnnn is the amount of memory in kilobytes successfully tested.

*Keyboard controller error

The keyboard controller test failed. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error

Keyboard not working. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error nn

BIOS discovered a stuck key and displays the scan code for the stuck key. You may have to replace your keyboard but may be able to use an external keyboard until then. Contact your support representative.

*Operating system not found

Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted and your system may have to be re-installed from your back up media.

*Failing Bits: nnnn The hex number nnnn

This is a map of the bits at the memory address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your support representative.

*Fixed Disk x Failure or Fixed Disk Controller Failure (where x = 1-4)

The fixed disk is not working or not configured properly. This may mean that the hard drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.

*Invalid NVRAM media type

Problem with NVRAM access. In the unlikely case that you see this message you may have some display problems. You can continue operating but should contact your support representative for more information.

*Parity Check 1 nnnn

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Press <F1> to resume, <F2> to SETUP

Displayed after any recoverable error message. Press the [F1] key to continue the boot process or the [F2] key to enter Setup and change any settings.

*Previous boot incomplete – Default configuration used

Previous Power On Self Test did not complete successfully. The Power On Self Test will load default values and offer to run Setup. If the previous failure was caused by incorrect values and they are not corrected, the next boot will likely fail also. If using the default settings does not allow you to complete a successful boot sequence, you should turn off the power and contact your support representative.

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Troubleshooting

*Real time clock error

Real-time clock fails BIOS test. May require board repair. Contact your support representative.

*Shadow RAM Failed at offset: nnnn

Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. You are risking data corruption if you continue. Contact your support representative.

nnnn Shadow RAM Passed

Where nnnn is the amount of shadow RAM in kilobytes successfully tested.

*System battery is dead – Replace and run SETUP

The BIOS CMOS RAM memory hold up battery is dead. This is part of your BIOS and is a board mounted battery which requires a support representative to change. You can continue operating but you will have to use setup utility default values or reconfigure your setup utility every time you turn off your notebook/Tablet PC.

System BIOS shadowed

System BIOS copied to shadow RAM.

*System CMOS checksum bad – run SETUP

BIOS CMOS RAM has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in BIOS memory. Run Setup and reconfigure the system.

MODEM RESULT CODES

The operating system and application software that is factory installed detects the modem characteristics and provides the necessary command strings to operate the modem. The internal modem operation is controlled by generic AT commands from the operating system and application software. The standard long form result codes may, in some cases, be displayed on your screen to keep you informed of the actions of your modem. The operating system and application software may suppress display of the result codes.

Examples of result codes are:

■

NO CARRIER

■

NO DIALTONE

■

CONNECT 53000 (Connection complete at 53,000 bps.)

■

ERROR

■

FAX

■

RING (This means an incoming call.)

■

BUSY

■

NO ANSWER

When using the internal modem with applications that are not factory installed refer to the application documentation.

*System RAM Failed at offset: nnnn

System memory failed at offset nnnn of in the 64k block at which the error was detected. This means that there is a fault in your built-in memory. If you continue to operate, you risk corrupting your data. Contact your support representative for repairs.

nnnn System RAM Passed

Where nnnn is the amount of system memory in kilobytes successfully tested.

*System timer error

The timer test failed. The main clock that operates the computer is faulty. Requires repair of system board. Contact your support representative for repairs.

UMB upper limit segment address: nnnn

Displays the address of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS memory which may be reclaimed by a virtual memory manager.

Video BIOS shadowed

Video BIOS successfully copied to shadow RAM.

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LifeBook P Series Notebook - Section Five

LifeBook P Series Notebook/Tablet PC

Restoring Your Pre-installed Software

The Drivers and Applications Restore (DAR) CD contains sets of device drivers and Fujitsu utilities (in specific directories) that are unique to your notebook configuration for use as documented below

If you have access to the internet, visit the Fujitsu Support website at http:// www.computers.us.fujitsu.com/support to check for the most current information, drivers and hints on how to perform recovery and system updates. See “Automatically Downloading Driver Updates” on page 61.

Re-Installing Individual Drivers and Applications

The Drivers and Applications CD can be used to selectively re-install drivers and/or applications that may have

been un-installed or corrupted.

There may be certain free third-party applications pre-installed on your system that are not on the DAR CD. The latest versions of the applications can be downloaded from the third-party’s website.

To re-install drivers and/or applications:

1. Boot up the system and insert the DAR CD after Windows has started. A Fujitsu Installer screen is displayed after the CD is inserted.

2. After reading the License Agreement, click [I agree].

3. A window will appear containing a list of applications, drivers, and utilities that you can install from the Drivers and Applications CD

The components listed are color-coded in terms of their install status. Blue indicates that the component can be installed. Green indicates that the component needs to be installed separately. Grey indicates a component that is already installed; grey items can be reinstalled, but prior to installation you will receive a reminder that the component is already installed.

4. In the list, check off all the components you want to install. If you want to install all components, click [Select All]. Clicking [Select All] will select all of the blue-coded components; you must select grey and green components separately.

5. Once you have selected the components you wish to install, click [Install Selected Subsystems]; the components will be installed.

6. After the components are installed, click [OK], then click [Yes] when asked if you want to reboot the system.

RESTORING THE FACTORY IMAGE

The Restore Disc that came with your system contains two utilities:

■

The Recovery utility allows you to restore the original contents of the C: drive.

■

The Hard Disk Data Delete utility on this disc is used to delete all data on your hard disk and prevent it from being reused. Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.

• The use of this disc requires that you have a device capable of reading CDs attached to your system. If you do not have a built-in CD player, you will need to attach an external player. For more information on available external devices, visit our website at: www.shopfujitsu.com.

• This disc can only be used with the system with which it was purchased.

BOOT Priority Change

Before restoring an image, you must first verify that your system is set up to boot from the CD drive. To verify/ change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps:

1. Start your system and press the [F2] key when the Fujitsu logo appears. You will enter the BIOS Setup Utility.

2. Using the arrow keys, go to the Boot menu.

3. Arrow down to the Boot Device Priority submenu. Press [Enter].

4. If “Optical Media Drive” or “CD-ROM Drive” is not at the top of the list, arrow down to the drive in the list, and press the space bar (or the + key) to move it to the top of the list. (The system attempts to boot from the devices in the order in which they are listed.). Note that the BIOS for some systems will indicate “CD-ROM Drive”, even when a DVD drive is connected.

5. If you have an external drive connected, proceed to step 6; otherwise, proceed to step 7.

6. If you have an external drive connected:

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Troubleshooting

• Select the Advanced menu in the BIOS window.

• Scroll down to the USB Features submenu and press the Enter key to open it.

• If Legacy USB Support is disabled, press the space bar to enable it.

• Scroll down to SCSI SubClass Support and press the space bar to enable it.

7. Press [F10], then click on [Yes] to exit the BIOS Setup Utility and return to the boot process.

After you have changed the boot priority, you can restore a backup image when you are booting up.

Procedure

1. Turn on the power to your system.

2. Ensure that you have a device that can read CDs

either installed in your system or attached externally to it.

3. Insert the Restore Disc into the drive tray.

4. Reboot your system.

5. After the system reboots, follow the instructions

that appear to either restore your system image or erase all data from your hard disk.

AUTOMATICALLY DOWNLOADING DRIVER UPDATES

Your system has a convenient tool called the Fujitsu Driver Update (FDU) utility. With FDU, you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system.

The FDU icon should appear in the system tray at the bottom right of your screen (roll the cursor over the icons to find the correct one). If the FDU icon does not appear in the system tray, it can be started by going to [Start] -> All Programs, and clicking on Fujitsu Driver Update; this will create the icon automatically.

To invoke the FDU menu, right-click on the FDU icon. The menu contains the following items:

■

Check for updates now

Allows for manual driver update search. The first time it is used, you are prompted to agree to a user agreement. After clicking on the icon, the FDU automatically connects with the Fujitsu site to check for updates and downloads them. While downloading, the icon has a red bar through it, indicating that it cannot be used while the download is in process. When the update is complete, a message appears informing you of the fact.

■

Enable Automatic Update Notifications

Automatically searches for new updates on a regular basis (approximately every 3 days).

■

Show update history

Brings up a screen that displays a history of updates that have been made via the FDU.

■

About Fujitsu Driver Update

Displays the FDU version number and copyright information

■

Fujitsu Driver Update Readme

Displays the FDU readme.

P Series.book Page 62 Tuesday, February 21, 2006 1:44 PM

LifeBook P Series Notebook - Section Five

LifeBook P Series Notebook/Tablet PC

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Care and Maintenance

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LifeBook P Series Notebook/Tablet PC

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Care and Maintenance

If you use your LifeBook P Series notebook/Tablet PC carefully, you will increase its life and reliability. This section provides some tips for looking after the system

and its devices.

Electrical equipment may be hazardous if misused. Operations of this product or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical products and do not permit them to handle any cables.

LIFEBOOK P SERIES NOTEBOOK/TABLET PC

Caring for your LifeBook

■

Your notebook/Tablet PC is a durable but sensitive electronic device. Treat it with care.

Do not use excessive force when tapping or writing on the screen with the stylus or your finger. Use of excessive force could result in damage to the LCD and/or Touch Screen.

■

Make a habit of transporting it in a suitable carrying case.

■

To protect your notebook/Tablet PC from damage and to optimize system performance, be sure to keep all air all vents unobstructed, clean, and clear of debris. This may require periodic cleaning, depending upon the environment in which the system is used.

■

Do not operate the system in areas where the air vents can be obstructed, such as in tight enclosures or on soft surfaces like a bed or cushion.

■

Do not attempt to service the computer yourself. Any unauthorized service performed on the computer will void the warranty.

■

Always follow installation instructions closely.

■

Keep it away from food and beverages.

■

If you accidentally spill liquid on your notebook/ Tablet PC:

1. Turn it off.

2. Position it so that the liquid can run out.

3. Let it dry out for 24 hours, or longer if needed.

4. If your system will not boot after it has dried out, call your support representative.

■

Do not use your notebook/Tablet PC in a wet environment (near a bathtub, swimming pool).

■

Always use the AC adapter and batteries that are approved for your system.

■

Avoid exposure to sand, dust and other environmental hazards.

Care and Maintenance

■

Do not expose your notebook/Tablet PC to direct sunlight for long periods of time as temperatures above 140° F (60° C) may damage your system.

■

Keep the covers closed on the connectors and slots when they are not in use.

■

Do not put heavy or sharp objects on the computer.

■

If you are carrying your notebook/Tablet PC in a briefcase, or any other carrying case, make sure that there are no objects in the case pressing on the lid.

■

Do not drop your notebook/Tablet PC.

■

Do not touch the screen with any sharp objects.

Cleaning your LifeBook

■

Always disconnect the power plug. (Pull the plug, not the cord.)

■

Clean your system with a damp, lint-free cloth. Do not use abrasives or solvents.

■

Use a soft cloth to remove dust from the screen. Never use glass cleaners.

Storing your LifeBook

■

If storing your notebook/Tablet PC for a month or longer, turn the system off, fully charge the battery, then remove and store all Lithium ion batteries.

■

Store your notebook/Tablet PC and batteries separately. If you store your system with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage the system.

■

Store your notebook/Tablet PC in a cool, dry location. Temperatures should remain between 13º F (-25º C) and 140º F (60º C).

Traveling with your LifeBook

■

Do not transport your system while it is turned on.

■

Do not check your system as baggage. Carry it with you.

■

When traveling with the hard drive removed, wrap the drive in a non-conducting materials (cloth or paper). If you have the drive checked by hand, be ready to install the drive if needed. Never put your hard drive through a metal detector. Have your hard drive handinspected by security personnel. You can however, put your hard drive through a properly tuned X-ray machine.

■

Take the necessary plug adapters if you're traveling overseas. Check the following diagram to determine which adapter you'll need or ask your travel agent.

P Series.book Page 66 Tuesday, February 21, 2006 1:44 PM

LifeBook P Series Notebook/Tablet PC

Outlet Type Location

United States, Canada, Mexico, parts

of Latin America, Japan, Korea, the

Philippines, Taiwan

Russia and the Commonwealth of Independent States (CIS), most of

Europe, parts of Latin America, the

Middle East, parts of Africa, Hong

Kong, India, most of South Asia

United Kingdom, Ireland, Malaysia,

Singapore, parts of Africa

China, Australia, New Zealand

Figure 6-1. Outlet types

KEYBOARD

Caring for your Keyboard

The keyboard of your computer is a very sensitive instrument. It is made up of many switches that are activated when you press on the keys. The keyboard is a major component of the heat dissipation system in a notebook/Tablet PC. Due to heat and size considerations the keyboard is not sealed. Because the keys are so close together, it is not easy for the user to see when liquids have fallen onto the circuitry below the keys.

Attempting to clean the keyboard with a spray on cleaner or rag soaked with cleaner the liquid can drip onto the circuitry sight unseen. Once the liquid seeps between the layers of circuitry, it can cause corrosion or other damage to the circuits. This can result in keys which no longer operate, or which, when pressed, record the wrong characters and other similar failures.

There is no repair for this problem other than replacement. The solution is to become aware of the issue and take appropriate steps to protect your keyboard.

To clean the keyboard, use a rag dampened slightly with cleaning solution. Use extreme care to prevent liquid from dripping between the keys. Spraying directly on the keys should be avoided. The spray should be applied first to the cloth, and then the cloth wiped over the keys.

BATTERIES

Caring for your Batteries

■

Always handle batteries carefully.

■

Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object). Do not carry lose batteries in a pocket or purse where they

may mix with coins, keys, or other metal objects. Doing so may cause an explosion or fire.

■

Do not drop, puncture, disassemble, mutilate or incinerate the battery.

■

Recharge batteries only as described in this manual and only in ventilated areas.

■

Do not leave batteries in hot locations for more than a day or two. Intense heat can shorten battery life.

■

Do not leave a battery in storage for longer than six months without recharging it.

Increasing Battery Life

■

Keep brightness to the lowest comfortable level.

■

Set the power management for maximum battery life.

■

Put your notebook/Tablet PC in Standby mode when it is turned on and you are not actually using it.

■

Disable the Windows CD auto insert function.

■

Always use fully charged batteries.

OPTIONAL FLOPPY DISK DRIVE AND FLOPPY DISKS

Caring for your Floppy Disks

■

Avoid using floppy disks in damp and dusty locations.

■

Never store a floppy disk near a magnet or magnetic field.

■

Do not use a pencil or an eraser on a disk or disk label.

■

Avoid storing the floppy disks in extremely hot or cold locations, or in locations subject to severe temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).

■

Do not touch the exposed part of the disk behind the metal shutter.

Caring for your Optional Floppy Disk Drive

■

To clean, wipe the floppy disk drive clean with a dry soft cloth, or with a soft cloth dampened with water or a solution of neutral detergent. Never use benzene, paint thinner or other volatile material.

■

Avoid storing the floppy disk drive in extremely hot or cold locations, or in locations subject to severe temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).

■

Keep the floppy disk drive out of direct sunlight and away from heating equipment.

■

Avoid storing the floppy disk drive in locations subject to shock and vibration.

■

Never use the floppy disk drive with any liquid, metal, or other foreign matter inside the drive or disk.

■

Never disassemble or dismantle your floppy disk drive.

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Care and Maintenance

OPTIONAL OPTICAL DRIVE AND DISCS

Caring for your discs

CDs and DVD discs are precision devices and will function reliably if given reasonable care.

■

Always store your discs in their case when not in use.

■

Always handle discs by the edges and avoid touching the surface.

■

Avoid storing any discs in extreme temperatures.

■

Do not bend discs or set heavy objects on them.

■

Do not spill liquids on discs.

■

Do not scratch discs.

■

Do not put a label on discs.

■

Do not get dust on discs.

■

Never write on the label surface with a ballpoint pen or pencil. Always use a felt pen.

■

If a disc is subjected to a sudden change in temperature, cold to warm condensation may form on the surface. Wipe the moisture off with a clean, soft, lint free cloth and let it dry at room temperature. DO NOT use a hair dryer or heater to dry discs.

■

If a disc is dirty, use only a disc cleaner or wipe it with a clean, soft, lint free cloth starting from the inner edge and wiping to the outer edge.

Caring for your Optional Optical Drive

Your optical drive is durable but you must treat it with care. Please pay attention to the following points:

■

The drive rotates the compact disk at a very high speed. Do not carry it around or subject it to shock or vibration with the power on.

■

Avoid using or storing the drive where it will be exposed to extreme temperatures.

■

Avoid using or storing the drive where it is damp or dusty.

■

Use of a commercially-available lens cleaner kit is recommended to maintain the drive lens.

■

Avoid using or storing the drive near magnets or devices that generate strong magnetic fields.

■

Avoid using or storing the drive where it will be subjected to shock or vibration.

■

Do not disassemble or dismantle the optical drive.

CF CARDS

Caring for your CF Cards

CF Cards are durable, but you must treat them with care. The documentation supplied with your CF Cards provides specific information for caring for the cards.

When you don’t have a CF Card installed in your system, you should be sure to install the CF Card slot inserts that came with your system. These will help to keep dust and dirt out of your system.

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LifeBook P Series Notebook/Tablet PC

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