Fujitsu WB0039 User Manual

FCC ID: EJE-WB0039 (IC: 337J-WB0039) Report No. M060246_Cert_AR5BXB6_NII_BT

EMC Technologies Report Number: M060246_Cert_AR5BXB6_NII_BT

APPENDIX I2

FUJITSU NOTEBOOK USER MANUAL (Part 2)

EMC Technologies Pty Ltd – 57 Assembly Drive, Tullamarine VIC 3043 Australia

www.emctech.com.au

T Series.book Page 57 Thursday, July 14, 2005 2:24 PM

Troubleshooting

T Series.book Page 58 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

T Series.book Page 59 Thursday, July 14, 2005 2:24 PM

Troubleshooting

Your LifeBook T Series Tablet PC is sturdy and subject to few problems in the field. However, you may encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices, that you can solve by replacing the device. The information in this section helps you isolate and resolve some of these straightforward problems and identify failures that require service.

IDENTIFYING THE PROBLEM

If you encounter a problem that you are having difficulty in solving, go through the following procedure before pursuing further troubleshooting:

1. Turn off your Tablet PC.

2. Make sure the AC adapter is plugged into your Tablet PC and to an active AC power source.

3. Make sure that any card inserted in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4. Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.

5. Turn on your Tablet PC. Make sure it has been off at least 10 seconds before you turn it on.

6. Go through the boot sequence.

7. If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information.

8. If you still have the problem after taking all of the above approaches, please check our Web site at http://www.computers.us.fujitsu.com/support for possible known support issues.

■

If you keep notes about what you have tried, your support representative may be able to help you more quickly by giving additional suggestions over the phone.

■

Do not return a failed Tablet PC to your supplier until you have talked to a support representative.

8. If you have tried the solutions suggested in the Troubleshooting Table and checked our Web site for possible solutions without success, contact your support representative:

Toll free: 1-800-8Fujitsu E-mail: 8fujitsu@us.fujitsu.com Web site: http://www.computers.us.fujitsu.com/ support

Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:

■

Product name

■

Product configuration number

■

Product serial number

■

Purchase date

■

Conditions under which the problem occurred

■

Any error messages that have occurred

■

Type of device connected, if any

See the Configuration Label on the bottom of your Tablet PC for configuration and serial numbers. (See

figure 2-8 on page 16 for location)

SPECIFIC PROBLEMS

Using the Troubleshooting Table

When you have problems with your tablet, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty.

You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your Tablet PC.

T Series.book Page 60 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

TROUBLESHOOTING TABLE

Problem Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 60

Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 60

Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 60

Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 60

Pen Input Problems . . . . . . . . . . . . . . . . . . . . . . . page 61

Infrared Problems . . . . . . . . . . . . . . . . . . . . . . . . page 61

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . .page 61

Problem Possible Cause Possible Solutions

Audio Problems

There is no sound coming from the built-in speakers.

The software volume control is set too low.

Headphones are plugged into your Tablet PC.

Software driver is not configured correctly.

Sound could have been muted with function keys.

Port Replicator Problems

Tablet PC does not turn on when installed in optional Port Replica tor

Port Replicator AC adapter is not plugged in.

Tablet PC is not properly seated in the Port Replicator.

Hard Drive Problems

You cannot access your hard drive.

The setup utility is incorrectly set for your internal (Primary Master) hard drive.

The wrong drive designator was used by an application when a bootable CD-ROM was used to start the Tablet PC.

Security is set so your operating system cannot be started without a password.

Keyboard or Mouse Problems

The built-in keyboard does not seem to work.

The Tablet PC has gone into Standby mode.

Your application has locked out your keyboard.

The NumLock key has been toggled on.

Problem Page

Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 61

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 62

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 62

Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 62

Shutdown and Startup Problems . . . . . . . . . . . . page 64

Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 65

Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 66

Adjust the sound volume control settings in your software, operating system and applications.

Plugging in headphones disables the built-in speakers, remove the headphones.

Refer to your application and operating system documentation for help.

Press [F3] while holding the [Fn] key to toggle the sound on and off.

Provide power to the Port Replicator.

Remove and re-dock your Tablet PC.

Revise BIOS settings to set the Primary Master correctly. See “BIOS Setup Utility” on page 36.

Verify drive designator used by application is in use by the operating system. When the operating system is booted from a CD, drive designations are automatically adjusted.

Verify your password and security settings.

Push the Suspend/Resume button.

Try to use your integrated pointing device to restart your system. If this fails, turn your Tablet PC off by pressing the suspend/resume button for 10 seconds or more, and then turn it back on.

Press the NumLock key to toggle it off.

T Series.book Page 61 Thursday, July 14, 2005 2:24 PM

Problem Possible Cause Possible Solutions

You have installed an external keyboard or mouse, and it does not seem to work.

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Your external device is not properly installed.

Your operating system software is not set up with the correct driver for that device.

Your system has crashed. Try to restart your Tablet PC. If that fails, turn off

Pen Input Problems

Cursor is not tracking the pen

The system may be uncalibrated

Infrared Prob lems

Infrared data transfer is not working

The IrDA port on the system can’t “see” the IrDA port on the other device.

The system and the other device are too far from each other.

The viewing angle between the devices is too great.

You are using an old version of IrDA.

There are possibly problems in one or both devices.

Memory Problems

Your Power On screen, or Info menu of the BIOS setup utility information, does not show the correct amount of installed memory.

Your memory upgrade modu le is not properly installed.

You have a memory failure. Check for Power On Self Test (POST) messages.

Modem Problems

Messages about modem operation.

Messages about modem operation are generated by whichever modem application is in use.

Troubleshooting

Re-install your device. See “Device Ports” on page 54.

Check your device and operating system documentation and activate the proper driver.

the power by pressing the suspend/resume button for at least 10 seconds, and then power back on.

If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Pen” on page 31.

Move the system so that there is a direct line-of-sight path between the two ports.

Move the system and the device so that they are three feet or less from each other.

The viewing angle between the system port and the device port cannot be more than 15 degrees from a center line between the IrDA port on the Tablet PC and the IrDA port on the other device.

The device with which you are trying to communicate must be compliant with IrDA standard 1.1.

Go to Start -> (All) Programs -> Accessories -> Communications -> New Connection Wizard. Verify that “Set up an advanced connection” is checked and follow the on-screen instructions.

Turn off your Tablet PC. Remove and re-install your memory upgrade module. See “Memory Upgrade

Module” on page 45.

See “Power On Self Test Messages” on page 67.

See your application software documentation for additional information.

T Series.book Page 62 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

Problem Possible Cause Possible Solutions

Modem does not appear to work.

Modem may not have been initialized.

USB Device Problems

You have installed a USB device, but your Tablet PC does not recognize the device, or the device does not seem to work properly.

The device is not properly installed.

The device may have been installed while an application was running, so your Tablet PC is not aware of its installation.

Your software may not have the correct software driver active.

Your device and another device are assigned the same I/O address.

PC Card Problems

A card inserted in the PC Card slot does not work or is locking up the system.

The card is not properly inserted.

The card may have been inserted while an application was running, so your Tablet PC is not aware of its insertion.

Your software may not have the correct software driver active.

Your PC Card device and another device are assigned the same I/O address.

Power Failures

You turn on your Tablet PC and nothing seems to happen.

The installed battery is completely discharged or there is no power adapter (AC or Auto/Airline) installed.

The battery is installed but is faulty.

Verify that the modem has been initialized by the operating system. TO do so, right-click on My Computer and select the Hardware tab. Click [Device Manager] and click on the “+” symbol that appears next to Modems. Verify that your device is listed as installed.

Remove and re-install the device. See “Device Ports”

on page 54.

Close the application and restart your Tablet PC.

See your software documentation and activate the correct driver.

Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.

Remove and re-insert the card. See “PC Cards” on

page 49.

Close the application and restart your Tablet PC.

See your software documentation and activate the correct driver.

Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.

Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicator Panel” on page 17. Install a charged battery or a Power adapter.

Use the Status Indicator Panel to verify the presence and condition of the battery. See “Status Indicator Panel” on page 17. If a battery is indicating a short, remove that battery and operate from another power source or replace that battery.

T Series.book Page 63 Thursday, July 14, 2005 2:24 PM

Problem Possible Cause Possible Solutions

You turn on your Tablet PC and nothing seems to happen.

(continued)

Your Tablet PC turns off all by itself.

The battery is low. Check the Status Indicator Panel to determine the

The AC or auto/airline adapter is not plugged in properly.

The Power adapter (AC or auto/airline) is faulty.

The Power adapter (AC or auto/airline) has no power from the AC outlet, airplane seat jack, or the car’s cigarette lighter.

The power management parameters are set for auto timeouts which are too short for your operating needs.

You are operating on battery power only and have ignored a low battery alarm until the battery is at the dead battery state and your machine has gone into Dead Battery Suspend mode.

You have a battery failure. Verify the condition of the battery using the

Your power adapter has failed or lost its power source.

Your Tablet PC will not work on battery alone.

The battery is dead. Replace the battery with a charged one or install a

No battery is installed. Install a charged battery.

The battery is improperly installed.

Your battery is faulty. Verify the battery condition using the Status Indi-

The battery seems to discharge too quickly.

You are running an application that uses a great deal of power due to frequent hard drive or CD-ROM access, or use of a modem or LAN PC card.

Troubleshooting

presence and condition of the battery. See “Status Indicator Panel” on page 17. Use a Power adapter until the battery is charged.

Verify that your adapter is connected correctly. See

“Power Sources” on page 35.

Try a different Power adapter or install a charged optional second battery.

Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet. If you are using an auto/airline adapter in a car make sure the ignition switch is in the On or Accessories position.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/Resume button. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs.

Install a power adapter and then push the Suspend/ Resume button. See “Power Sources” on page 35.

Status Indicator panel, and replace or remove any battery that is shorted. See “Status Indicator

Panel” on page 17.

Make sure the adapter is plugged in and the outlet has power.

Power adapt er.

Verify that the battery is properly connected by re-installing them.

cator panel and replace or remove any battery that is shorted. See “Status Indicator Panel” on page 17.

Use a power adapter for this application when at all possible.

T Series.book Page 64 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

Problem Possible Cause Possible Solutions

The battery seems to discharge too quickly.

(continued)

The power savings features may be disabled.

The brightness is turned all the way up.

The battery is very old. Replace the battery.

The battery has been exposed to high temperatures.

The battery is too hot or too cold.

The AC Adapter is defective. Replace with another AC Adapter to see if the

Shutdown and Startup Problems

The Suspend/Resume button does not work.

The system powers up, and displays power-on information, but fails to load the operating system.

An error message is displayed on the screen during the Tablet PC boot sequence.

Your system display won’t turn on when the system is turned on or when the system has resumed.

The Suspend/Resume button is disabled from the Advanced submenu of the Power menu of the setup utility.

You did not hold the button in long enough.

There may be a conflict with the application software.

The boot sequence settings of the setup utility are not compatible with your configuration.

You have a secured system requiring a password to load your operating system.

Power On Self Test (POST) has detected a problem.

The system may be passwordprotected.

Check the power management and/or setup utility settings in the Power Savings menu and adjust according to your operating needs.

Turn down the brightness adjustment. The higher the brightness the more power your display uses.

Replace the battery.

Restore the Tablet PC to normal operating temperature. The Charging icon on the Status Indicator panel will flash when the battery is outside its operating range.

problem persists. Replace any defective AC Adapters.

Enable the button from the setup utility.

Hold the button longer. This may need to be a few seconds if your application is preventing the CPU from checking for button pushes.

Close all applications and try the button again.

Set the operating source by pressing the [F2] key while the Fujitsu logo is on screen, entering the setup utility and adjusting the source settings from the Boot menu. See “BIOS Setup Utility” on page 36.

Make sure you have the right password. Enter the setup utility and verify the Security setting s and modify them as accordingly. See “BIOS Setup

Utility” on page 36.

See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators. See “Power On Self Test Messages” on

page 67.

Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.

T Series.book Page 65 Thursday, July 14, 2005 2:24 PM

Problem Possible Cause Possible Solutions

Your Tablet PC appears to change setup parameters when you start it.

BIOS setup changes were not saved when you made them and exited the BIOS setup utility returning it to previous settings.

The BIOS CMOS back-up battery has failed.

Video Problems

The built-in display is blank when you turn on your Tablet PC.

The Tablet PC turned on with a series of beeps and your built-in display is blank.

Your system display won’t turn on when the system is turned on or when the system has resumed.

The display goes blank by itself after you have been using it.

The display does not close. A foreign object, such as a

The angle of the display and the brightness settings are not adequate for your lighting conditions.

The optional Port Replicator is attached, an external monitor is plugged in, and the Tablet PC is set for an external monitor only.

The power management timeouts may be set for very short intervals and you failed to notice the display come on and go off again.

Power On Self Test (POST) has detected a failure which does not allow the display to operate.

The system may be passwordprotected.

The Tablet PC has gone into Video Timeout, Standby Mode, or Hibernate Mode because you have not used it for a period of time.

The power management timeouts may be set for very short intervals and you failed to notice the display come on and go off again.

paper clip, is stuck between the display and the keyboard.

Troubleshooting

Make sure you select Save Changes And Exit when exiting the BIOS setup utility.

Contact your support representative for repairs. This is not a user-serviceable part.

Move the display and the brightness control until you have adequate visibility.

Pressing [F10] while holding down the [Fn] key allows you to change your selection of where to send your display video. Each time you press the combination of keys you will step to the next choice. The choices, in order are: built-in display only, external monitor only, both built-in display and external monitor.

Press any button the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. (The display may be shut off by Standby mode, Auto Suspend or Video Timeout)

Contact your support representative.

Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.

Press a button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs.

See “BIOS Setup Utility” on page 36.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Suspend/ Resume button. (The display may be shut off by Standby Mode, Auto Suspend or Video Timeout)

Remove all foreign objects from the keyboard.

T Series.book Page 66 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

Problem Possible Cause Possible Solutions

The display has bright or dark spots.

The application display uses only a portion of your screen and is surrounded by a dark frame.

You have connected an external monitor and it does not display any information.

You have connected an external monitor and it does not come on.

If the spots are very tiny and few in number, this is normal for a large LCD display.

If the spots are numerous or large enough to interfere with your operation needs.

You are running an application that does not support 800 x 600/1024 x 768 pixel resolution display and display compression is enabled.

Your BIOS setup is not set to enable your external monitor.

Your external monitor is not properly installed.

Your operating system software is not set up with the correct software driver for that device.

Your external monitor may not be compatible with your Tablet PC.

Miscellaneous Problems

An error message is displayed on the screen during the operation of an application.

Application software often has its own set of error message displays.

This is normal; do nothing.

The display needs technical diagnosis; contact your support representative.

When compensation is disabled, a clearer but smaller display for applications that do not support 800 x 600/1024 x 768 pixel resolution will result. You can fill the screen but have less resolution by changing your compensation setting. (See the Video Features submenu, located within the Advanced menu of the BIOS. See “BIOS Setup Utility” on

page 36.

Try toggling the video destination by pressing [Fn] and [F10] together, or check your BIOS setup and enable your external monitor. (See the Video Features submenu, located within the Advanced Menu of the BIOS. See “BIOS Setup Utility” on

page 36.

Reinstall your device. See “External Video Port” on page 55.

Check your device and operating system documentation and activate the proper driver.

See your monitor documentation and the External Monitor Support portions of the Specifications section. See “Specifications” on page 79.

See your application manual and help displays screens for more information. Not all messages are errors some may simply be status.

T Series.book Page 67 Thursday, July 14, 2005 2:24 PM

Troubleshooting

POWER ON SELF TEST MESSAGES

The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes successfully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)

*Extended RAM Failed at offset: nnnn

Extended memory not working or not configured properly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is properly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.

nnnn Extended RAM Passed

Where nnnn is the amount of memory in kilobytes successfully tested.

*Failing Bits: nnnn The hex number nnnn

This is a map of the bits at the memory address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your support representative.

*Fixed Disk x Failure or Fixed Disk Controller Failure (where x = 1-4)

The fixed disk is not working or not configured properly. This may mean that the hard drive type identified in your setup utility does not agree with the type detected by the Power On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.

*Invalid NVRAM media type

Problem with NVRAM access. In the unlikely case that you see this message you may have some display problems. You can continue operating but should contact your support representative for more information.

*Keyboard controller error

The keyboard controller test failed. You may have to replace your keyboard or keyboard controll er but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error

Keyboard not working. You may have to replace your keyboard or keyboard con troller but may be able to use an external keyboard until then. Contact your support representative.

*Keyboard error nn

BIOS discovered a stuck key and displays the scan code for the stuck key. You may have to replace your keyboard but may be able to use an external keyboard until then. Contact your support representative.

*Operating system not found

Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted and your system may have to be re-installed from your back up media.

*Parity Check 1 nnnn

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays “????”. This is a potentially data destroying failure. Contact your support representative.

*Press <F1> to resume, <F2> to SETUP

Displayed after any recoverable error message. Press the [F1] key to continue the boot process or the [F2] key to enter Setup and change any settings.

*Previous boot incomplete – Default configuration used

Previous Power On Self Test did not complete successfully. The Power On Self Test will load default values and offer to run Setup. If the previous failure was caused by incorrect values and they are not corrected, the next boot will likely fail also. If using the default settings does not allow you to complete a successful boot sequence, you should turn off the power and contact your support representative.

T Series.book Page 68 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

*Real time clock error

Real-time clock fails BIOS test. May require board repair. Contact your support representative.

*Shadow RAM Failed at offset: nnnn

Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. You are risking data corruption if you continue. Contact your support representative.

nnnn Shadow RAM Passed

Where nnnn is the amount of shadow RAM in kilobytes successfully tested.

*System battery is dead – Replace and run SETUP

The BIOS CMOS RAM memory hold up battery is dead. This is part of your BIOS and is a board mounted battery which requires a support representative to change. You can continue operating but you will have to use setup utility default values or reconfigure your setup utility every time you turn off your Tablet PC.

System BIOS shadowed

System BIOS copied to shadow RAM.

*System CMOS checksum bad – run SETUP

BIOS CMOS RAM has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in BIOS memory. Run Setup and reconfigure the system.

*System RAM Failed at offset: nnnn

System memory failed at offset nnnn of in the 64k block at which the error was detected. This means that there is a fault in your built-in memory. If you continue to operate, you risk corrupting your data. Contact your support representative for repairs.

nnnn System RAM Passed

Where nnnn is the amount of system memory in kilobytes successfully tested.

*System timer error

The timer test failed. The main clock that operates the computer is faulty. Requires repair of system board. Contact your support representative for repairs.

UMB upper limit segment address: nnnn

Displays the address of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS memory which may be reclaimed by a virtual memory manager.

Video BIOS shadowed

Video BIOS successfully copied to shadow RAM.

MODEM RESULT CODES

The operating system and application software that is factory installed detects the modem characteristics and provides the necessary command strings to operate the modem. The internal modem operation is controlled by generic AT commands from the operating system and application software. The standard long form result codes may, in some cases, be displayed on your screen to keep you informed of the actions of your modem. The operating system and application software may suppress display of the result codes.

Examples of result codes are:

■

NO CARRIER

■

NO DIALTONE

■

CONNECT 53000 (Connection complete at 53,000 bps.)

■

ERROR

■

FAX

■

RING (This means an incoming call.)

■

BUSY

■

NO ANSWER

When using the internal modem with applications that are not factory installed refer to the application documentation.

T Series.book Page 69 Thursday, July 14, 2005 2:24 PM

Troubleshooting

Restoring Your Pre-installed Software

The Drivers and Applications Restore (DAR) DVD contains sets of device drivers and Fujitsu utilities (in specific directories) that are unique to your Tablet PC

configuration for use as documented below

In order to install applications and/or drivers from the DAR DVD, you will need access to a DVD drive. If you do not have a built-in modular DVD drive, you will need to connect an external DVD drive to your system.

If you have access to the internet, visit the Fujitsu Support web site at http:// www.computers.us.fujitsu.com/support to check for the most current information, drivers and hints on how to perform recovery and system updates.

RE-INSTALLING INDIVIDUAL DRIVERS AND APPLICATIONS

The Drivers and Applications CD can be used to selectively re-install drivers and/or applications that may have

been un-installed or corrupted.

There may be certain free third-party applications pre-installed on your system that are not on the DAR CD. The latest versions of the applications can be downloaded from the third-party’s website.

To re-install drivers and/or applications:

1. Boot up the system and insert the DAR CD after Windows has started. A Fujitsu Installer screen is displayed after the CD is inserted.

2. After reading the License Agreement, click [I agree].

3. A window will appear containing a list of applications, drivers, and utilities that you can install from the Drivers and Applications CD.

The components listed are color-coded in terms of their install status. Blue indicates that the component can be installed. Green indicates that the component needs to be installed separately. Grey indicates a component that is already installed; grey items can be reinstalled, but prior to installation you will receive a reminder that the component is already installed and may need to be uninstalled prior to reinstallation.

4. In the list, check off all the components you want to install. If you want to install all components, click [Select All]. Clicking [Select All] will select all of the blue-coded components; you must select grey and green components separately.

5. Once you have selected the components you wish to install, click [Install Selected Subsystems]; the components will be installed.

6. After the components are installed, click [OK], then click [Yes] when asked if you want to reboot the system.

RESTORING THE FACTORY IMAGE

The Restore Disc that came with your system contains two utilities:

■

The Recovery utility allows you to restore the original contents of the C: drive.

■

The Hard Disk Data Delete utility on this disc is used to delete all data on your hard disk and prevent it from being reused. Do not use Hard Disk Data Delete unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.

• The use of this disc requires that you have a device capable of reading DVDs attached to your system. If you do not have a built-in DVD player, you will need to attach an external player. For more information on available external devices, visit our Web site at: us.fujitsu.com/ computers.

• This disc can only be used with the system with which it was purchased.

BOOT Priority Change

Before restoring an image, you must first verify that your system is set up to boot from the DVD drive. To verify/ change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps:

T Series.book Page 70 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Five

1. Start your system and press the [F2] key when the Fujitsu logo appears. You will enter the BIOS Setup Utility.

2. Using the arrow keys, go to the Boot menu.

3. Arrow down to the Boot Device Priority submenu. Press [Enter].

4. If “Optical Media Drive” or “CD-ROM Drive” is not at the top of the list, arrow down to the drive in the list, and press the space bar (or the + key) to move it to the top of the list. (The system attempts to boot from the devices in the order in which they are listed.). Note that the BIOS for some systems will indicate “CD-ROM Drive”, even when a DVD drive is connected.

5. If you have an external DVD drive connected, proceed to the next step; otherwise, proceed to step 7.

6. If you have an external DVD drive connected:

• Select the Advanced menu in the BIOS window.

• Scroll down to the USB Features submenu and press the Enter key to open it.

• If Legacy USB Support is disabled, press the space bar to enable it.

• Scroll down to SCSI SubClass Support and press the space bar to enable it.

7. Press [F10], then click on [Yes] to exit the BIOS Setup Utility and return to the boot process.

After you have changed the boot priority, you can restore a backup image when you are booting up.

Procedure

1. Turn on the power to your system.

2. Ensure that you have a device that can read DVDs

either installed in your system or attached externally to it.

3. Insert the Restore Disc into the drive tray.

4. Reboot your system.

5. After the system reboots, follow the instructions

that appear to either restore your system image or erase all data from your hard disk.

T Series.book Page 71 Thursday, July 14, 2005 2:24 PM

Care and Maintenance

T Series.book Page 72 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Six

T Series.book Page 73 Thursday, July 14, 2005 2:24 PM

Care and Maintenance

If you use your LifeBook T Series Tablet PC carefully, you will increase its life and reliability. This section provides some tips for looking after the Tablet PC and

its devices.

Electrical equipment may be hazardous if misused. Operations of this product or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical products and do not permit them to handle any cables.

LIFEBOOK T SERIES TABLET PC

Caring for your Tablet PC

■

Your Tablet PC is a durable but sensitive electronic device. Treat it with care.

■

Make a habit of transporting it in a suitable carrying case.

■

Do not attempt to service the computer yourself. Any unauthorized service performed on the computer will void the warranty.

■

To protect your computer from damage and to optimize system performance, be sure to keep all air all vents unobstructed, clean, and clear of debris. This may require periodic cleaning, depending upon the environment in which the system is used.

■

Do not operate the computer in areas where the air vents can be obstructed, such as in tight enclosures or on soft surfaces like a bed or cushion.

■

Always follow installation instructions closely.

■

Keep it away from food and beverages.

■

If you accidentally spill liquid on your Tablet PC:

1. Turn it off.

2. Position it so that the liquid can run out.

3. Let it dry out for 24 hours, or longer if needed.

4. If your Tablet PC will not boot after it has dried out, call your support representative.

■

Do not use your Tablet PC in a wet environment (near a bathtub, swimming pool).

■

Always use the AC adapter and batteries that are approved for your Tablet PC.

■

Avoid exposure to sand, dust and other environmental hazards.

■

Do not expose your Tablet PC to direct sunlight for long periods of time as temperatures above 140° F (60° C) may damage your Tablet PC.

Care and Maintenance

■

Keep the covers closed on the connectors and slots when they are not in use.

■

Do not put heavy or sharp objects on the computer.

■

If you are carrying your Tablet PC in a briefcase, or any other carrying case, make sure that there are no objects in the case pressing on the lid.

■

Do not drop your Tablet PC.

■

Do not touch the screen with any sharp objects.

Cleaning your Tablet PC

■

Always disconnect the power plug. (Pull the plug, not the cord.)

■

Clean your Tablet PC with a damp, lint-free cloth. Do not use abrasives or solvents.

■

Use a soft cloth to remove dust from the screen. Never use glass cleaners.

Storing your Tablet PC

■

If storing your Tablet PC for a month or longer, turn the Tablet PC off, fully charge the battery, then remove and store all Lithium ion batteries.

■

Store your Tablet PC and batteries separately. If you store your Tablet PC with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage the Tablet PC.

■

Store your Tablet PC in a cool, dry location. Temperatures should remain between 13º F (-25º C) and 140º F (60º C).

Traveling with your Tablet PC

■

Do not transport your Tablet PC while it is turned on.

■

Do not check your Tablet PC as baggage. Carry it with you.

■

When traveling with the hard drive removed, wrap the drive in a non-conducting materials (cloth or paper). If you have the drive checked by hand, be ready to install the drive if needed. Never put your hard drive through a metal detector. Have your hard drive handinspected by security personnel. You can however, put your hard drive through a properly tuned X-ray machine.

T Series.book Page 74 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Six

■

Take the necessary plug adapters if you're traveling overseas. Check the following diagram to determine which adapter you'll need or ask your travel agent.

Outlet Type Location

United States, Canada, Mexico, parts

of Latin America, Japan, Korea, the

Philippines, Taiwan

Russia and the Commonwealth of Independent States (CIS), most of

Europe, parts of Latin America, the

Middle East, parts of Africa, Hong

Kong, India, most of South Asia

United Kingdom, Ireland, Malaysia,

Singapore, parts of Africa

China, Australia, New Zealand

Figure 6-1. Outlet types

KEYBOARD

Caring for your Keyboard

The keyboard of your computer is a very sensitive instrument. It is made up of many switches that are activated when you press on the keys. The keyboard is a major component of the heat dissipation system in a Tablet PC. Due to heat and size considerations the keyboard is not sealed. Because the keys are so close together, it is not easy for the user to see when liquids have fallen onto the circuitry below the keys.

Attempting to clean the keyboard with a spray on cleaner or rag soaked with cleaner the liquid can drip onto the circuitry sight unseen. Once the liquid seeps between the layers of circuitry, it can cause corrosion or other damage to the circuits. This can result in keys which no longer operate, or which, when pressed, record the wrong characters and other similar failures.

There is no repair for this problem other than replacement. The solution is to become aware of the issue and take appropriate steps to protect your keyboard.

To clean the keyboard, use a rag dampened slightly with cleaning solution. Use extreme care to prevent liquid from dripping between the keys. Spraying directly on the keys should be avoided. The spray should be applied first to the cloth, and then the cloth wiped over the keys.

BATTERIES

Caring for your Batteries

■

Always handle batteries carefully.

■

Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object). Do not carry lose batteries in a pocket or purse where they may mix with coins, keys, or other metal objects. Doing so may cause an explosion or fire.

■

Do not drop, puncture, disassemble, mutilate or incinerate the battery.

■

Recharge batteries only as described in this manual and only in ventilated areas.

■

Do not leave batteries in hot locations for more than a day or two. Intense heat can shorten battery life.

■

Do not leave a battery in storage for longer than six months without recharging it.

Increasing Battery Life

■

Keep brightness to the lowest comfortable level.

■

Set the power management for maximum battery life.

■

Put your Tablet PC in Standby mode when it is turned on and you are not actually using it.

■

Limit your CD-ROM access.

■

Disable the Windows CD auto insert function.

■

Always use fully charged batteries.

■

Eject PCMCIA cards when not in use.

OPTIONAL FLOPPY DISK DRIVE AND FLOPPY DISKS

Caring for your Floppy Disks

■

Avoid using floppy disks in damp and dusty locations.

■

Never store a floppy disk near a magnet or magnetic field.

■

Do not use a pencil or an eraser on a disk or disk label.

■

Avoid storing the floppy disks in extremely hot or cold locations, or in locations subject to severe temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).

■

Do not touch the exposed part of the disk behind the metal shutter.

Caring for your Optional Floppy Disk Drive

■

To clean, wipe the floppy disk drive clean with a dry soft cloth, or with a soft cloth dampened with water or a solution of neutral detergent. Never use benzene, paint thinner or other volatile material.

■

Avoid storing the floppy disk drive in extremely hot or cold locations, or in locations subject to severe

T Series.book Page 75 Thursday, July 14, 2005 2:24 PM

Care and Maintenance

temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).

■

Keep the floppy disk drive out of direct sunlight and away from heating equipment.

■

Avoid storing the floppy disk drive in locations subject to shock and vibration.

■

Never use the floppy disk drive with any liquid, metal, or other foreign matter inside the floppy disk drive or disk.

■

Never disassemble or dismantle your floppy disk drive.

OPTIONAL OPTICAL DRIVE AND DISCS

Caring for your discs

CDs and DVD discs are precision devices and will function reliably if given reasonable care.

■

Always store your discs in their case when not in use.

■

Always handle discs by the edges and avoid touching the surface.

■

Avoid storing any discs in extreme temperatures.

■

Do not bend discs or set heavy objects on them.

■

Do not spill liquids on discs.

■

Do not scratch discs.

■

Do not put a label on discs.

■

Do not get dust on discs.

■

Never write on the label surface with a ballpoint pen or pencil. Always use a felt pen.

■

If a disc is subjected to a sudden change in temperature, cold to warm condensation may form on the surface. Wipe the moisture off with a clean, soft, lint free cloth and let it dry at room temperature. DO NOT use a hair dryer or heater to dry discs.

■

If a disc is dirty, use only a disc cleaner or wipe it with a clean, soft, lint free cloth starting from the inner edge and wiping to the outer edge.

Caring for your Optional Optical Drive

Your optical drive is durable but you must treat it with care. Please pay attention to the following points:

■

The drive rotates the compact disk at a very high speed. Do not carry it around or subject it to shock or vibration with the power on.

■

Avoid using or storing the drive where it will be exposed to extreme temperatures.

■

Avoid using or storing the drive where it is damp or dusty.

■

Use of a commercially-available lens cleaner kit is recommended to maintain the drive lens.

■

Avoid using or storing the drive near magnets or devices that generate strong magnetic fields.

■

Avoid using or storing the drive where it will be subjected to shock or vibration.

■

Do not disassemble or dismantle the optical drive.

PC CARDS

Caring for your PC Card Slots

PC Cards are durable, but you must treat them with care. The documentation supplied with your PC Cards provides specific information for caring for the cards.

When you don’t have a PC Card inserted in your system, you should be sure to insert the PC Card slot inserts that came with your system. These will help to keep dust and dirt out of your system.

T Series.book Page 76 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Six

T Series.book Page 77 Thursday, July 14, 2005 2:24 PM

Specifications

T Series.book Page 78 Thursday, July 14, 2005 2:24 PM

LifeBook T Series Tablet PC - Section Seven

+ 52 hidden pages