This document must not be copied or reproduced, except in full without the written permission of
the Manager, EMC Technologies Pty Ltd. The certificate on page 3 may be reproduced in full.
www.emctech.com.au
T Series.book Page 55 Wednesday, July 28, 2004 3:35 PM
5
Troubleshooting
55
T Series.book Page 56 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
56
T Series.book Page 57 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
Troubleshooting
Your LifeBook T Series Tablet PC is sturdy and subject
to few problems in the field. However, you may
encounter simple setup or operating problems that you
can solve on the spot, or problems with peripheral
devices, that you can solve by replacing the device. The
information in this section helps you isolate and resolv e
some of these straightforward problems and identify
failures that require service.
IDENTIFYING THE PROBLEM
If you encounter a problem that you are having difficulty in solving, go through the following procedure
before pursuing further troubleshooting:
1. Turn off your Tablet PC.
2. Make sure the A C adapter is plugged into your
Tablet PC and to an active AC power source.
3. Make sure that an y card installed in the PC C ard slot
is seated properly. You can also remove the card
from the slot, thus eliminating it as a possible cause
of failure.
4. Make sure that any devices connected to the external
connectors are plugged in properly. You can also
disconnect such devices, thus eliminating them as
possible causes of failure.
5. Turn on your Tablet PC. Make sure it has been off at
least 10 seconds before you turn it on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer to the
Troubleshooting Table, that follows, for more
detailed troubleshooting information.
8. If you still have the problem after taking all of the
above approaches, please check our Web site at
us.fujitsu.com/computers for possible known
support issues.
Before you place the call, you should have the following
information ready so that the customer support representative can provide you with the fastest possible solution:
■
Product name
■
Product configuration number
■
Product serial number
■
Purchase date
■
Conditions under which the problem occurred
■
Any error messages that have occurred
■
Type of device connected, if any
See the Configuration Label on the bottom of your
Tablet PC for configuration and serial numbers. (See
figure 2-8 on page 16 for location)
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your Tablet PC, tr y to
find the symptoms under the Problem column of the
troubleshooting table for the feature giving you difficulty.
You will find a description of common causes for that
symptom under the column Possible C a use and what, i f
anything, you can do to correct the condition under
Possible Solutions. All possible causes or soluti ons may
not apply to your Tablet PC.
■
If you keep notes about what you have
tried, your support representative may
be able to help you more quickly by giving additional suggestions over the
phone.
■
Do not return a failed Tablet PC to your
supplier until you have talked to a support representative.
8. If you have tried the solutions suggested in the
Troubleshooting Table and check ed our Web site for
possible solutions without success, contact your
support representative:
Toll free: 1-800-8Fujitsu
E-mail: 8fujitsu@us.fujitsu.com
Web site: http://us.fujitsu.com/computers
57
T Series.book Page 58 Wednesday, July 28, 2004 3:35 PM
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Port Replicator Problems
Tablet PC does not turn on
when installed in optional
Port Replicator
Hard Drive Problems
You cannot access your
hard drive.
Keyboard or Mouse Problems
Software driver is not configured correctly.
Sound could have been muted
with function keys.
Port Replicator AC adapter is
not plugged in.
Tablet PC is not properly
seated in the Port Replicator.
The setup utility is incorrectly
set for your internal (Primary
Master) hard drive.
The wrong drive designator
was used by an application
when a bootable CD-R OM was
used to start the Tablet PC.
Security is set so your operating system cannot be started
without a password.
Refer to your application and operating system
documentation for help.
Press [F3] while holding the [Fn] key to toggle the
sound on and off.
Provide power to the Port Replicator.
Remove and re-dock your Tablet PC.
Revise BIOS settings to set the Primary Master
correctly. See “BIOS Setup Utility” on page 34.
Verify dr ive designator used by application is in
use by the operating system. When the operating
system is booted from a CD, dr ive designations
are automatically adjusted.
Veri fy your password and security settings.
The built-in keyboard does
not seem to work.
58
The Tablet PC has gone into
Standby mode.
Your application has locked
out your keyboard.
Push the Suspend/Resume button.
Try to use your integrated pointing device to restart
your system. If this fails, turn your Tablet PC off by
pressing the suspend/resume button for 10 seconds
or more, and then turn it back on.
T Series.book Page 59 Wednesday, July 28, 2004 3:35 PM
ProblemPossible CausePossible Solutions
You have installed an
external keyboard or
mouse, and it does not
seem to work.
Your external device is not
properly installed.
Your operating system software is not set up with the
correct driver for that device.
You have connected an
external keyboard or a
mouse and it seems to be
locking up the system.
Your operating system software is not set up with the
correct driver for that device.
Your system has crashed.Try to restart your Tablet PC. If that fails, turn off
Pen Input Problems
Cursor is not tracking the
pen
The system may be
uncalibrated
Troubleshooting
Re-install your device. See “Device Ports” on page 52.
Check your device and operating system documentation and activate the proper driver.
Check your device and operating system
documentation and activate the proper driver.
the power by pressing the suspend/resume button
for at least 10 seconds, and then power back on.
If the cursor on the screen appears to be misaligned
with the pen or is not accurately tracking the pen,
calibrate the pen. See “Calibrating the Pen” on
page 27.
Infrared Problems
Infrared data transfer is n ot
working
Memory Problems
Your Power On screen, or
Info menu of the BIOS
setup utility information,
does not show the correct
amount of installed
memory.
Modem Problems
Messages about modem
operation.
The IrDA port on the system
can’t “ s ee” the IrDA port on
Move the system so that there is a dir ect line-of-sight
path between the two ports.
the other device.
The system and the other
device are too far from each
Move the system and the device so that they are
three feet or less from each other.
other.
The viewing angle between the
devices is too great.
The viewing angle between the system port and the
device port cannot be more than 15 degrees from a
center line between the IrDA port on the Tablet PC
and the IrDA port on the other device.
You are using an old version of
IrDA.
There are possibly problems in
one or both devices.
The device with which you are trying to communicate must be compliant with IrDA standard 1.1.
Go to Start -> (All) Programs -> Accessories ->
Communications -> New Connection Wizard.
Verify that "Set up an advanced connection" is
checked and follow the on-screen instructions.
Y our memory upgrade module
is not properly installed.
Turn off your Tablet PC. Remove and re-install y our
memory upgrade module. See “Memory Upgrade
Module” on page 43.
You have a memory failure.Check for Po wer On Self Test (POST) messages.
See “Power On Self Test Messages” on page 65.
Messages about modem
operation are generated by
See your application software documentation for
additional information.
whichever modem application
is in use.
59
T Series.book Page 60 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
ProblemPossible CausePossible Solutions
Modem does not appear to
work.
Modem may not have been
intialized.
USB Device Problems
Verify that the modem has been initialized by the
operating system. TO do so, right-click on My
Computer and select the Hardware tab. Click
[Device Manager] and click on the "+" symbol that
appears next to Modems. Verify that your device is
listed as installed.
You have installed a USB
device, but your Tablet PC
does not recognize the
device, or the device does
not seem to work properly.
PC Card Problems
A card inserted in the PC
Card slot does not work or
is locking up the system.
Power Failures
You turn on your Tablet PC
and nothing seems to
happen.
The device is not properly
installed.
The device may have been
installed while an application
was running, so your T ablet PC
is not aware of its installation.
Your software may not have
the correct software driver
active.
Y our device and another device
are assigned the same
I/O address.
The card is not properly
installed.
The card may have been
installed while an application
was running, so your T ablet PC
is not aware of its installation.
Your software may not have
the correct software driver
active.
Your PC Card device and
another device are assigned the
same I/O address.
The installed battery is
completely discharged or there
is no power adapter (AC or
Auto/Airline) installed.
Remove and re-install the device. See “Device Ports”
on page 52.
Close the application and restart your Tablet PC.
See your software documentation and activate the
correct driver.
Check all I/O addresses located within the BIOS
setup utility and any other installed hardware or
software to make sure there are no duplications.
Remove and re-install the card. See “PC Cards” on
page 47.
Close the application and restart your Tablet PC.
See your software documentation and activate the
correct driver.
Check all I/O addresses located within the BIOS
setup utility and any other installed hardware or
software to make sure there are no duplications.
Check the Status Indicator Panel to determine the
presence and condition of the battery. See “Status
Indicator Panel” on page15. Install a charged
battery or a Power adapter.
The battery is installed but is
faulty.
Use the Status Indicator Panel to verify the presence
and condition of the battery. See “Status Indicator
Panel” on page15. If a battery is indicating a short,
remove that battery and operate from another
power source or replace that battery.
60
T Series.book Page 61 Wednesday, July 28, 2004 3:35 PM
ProblemPossible CausePossible Solutions
You turn on your Tablet PC
The battery is low.Check the Status Indicator P an el to determine the
and nothing seems to
happen.
(continued)
The AC or auto/airline adapte r
is not plugged in properly.
The Power adapter (AC or
auto/airline) is faulty.
The Power adapter (AC or
auto/airline) has no power
from the AC outlet, airplane
seat jack, or the car’s cigarette
lighter.
Troubleshooting
presence and condition of the battery. See “Status
Indicator Panel” on page15. Use a Power adapter
until the battery is charged.
Verify that your adapter is connected correctly. See
“Power Sources” on page 33.
Try a different Power adapter or install a charged
optional seco nd battery.
Move the AC cord to a different outlet, check for a
line switch or tripped circuit breaker for the AC
outlet. If you are using an auto/airline adapter in a
car make sure the ignition switch is in the On or
Accessories position.
Your Tablet PC turns off all
by itself.
Your Tablet PC will not
work on battery alone.
The battery seems to
discharge too quickly.
The power management
parameters are set for auto
timeouts which are too short
for your operating needs.
Press any button on the keyboard, or move the
mouse to restore operation. If that fails, push the
Suspend/Resume button. Check your power
management settings, or close your applications
and go to the Power Sa vings menu of the setup
utility to adjust the timeout values to better suit
your operation needs.
You are operating on battery
power only and have ignored a
Install a power adapter and then push the Suspend/
Resume button. See “Power Sources” on page 33.
low battery alarm until the
battery is at the dead battery
state and your machine has
gone into Dead Battery
Suspend mode.
You have a battery failure.Verify the condition of the battery using the
Status Indicator panel, and replace or remove
any battery that is shorted. See “Status Indicator
Panel” on page 15.
Your power adapter has failed
or lost its power source.
Make sure the adapter is plugged in and the outlet
has power .
The battery is dead.Replace the battery with a charged one or install
a Power adapter.
No battery is installed.Install a charged battery.
The battery is improperly
installed.
Ver ify that the battery is properly connected
by re-installing them.
Your battery is faulty.Verify the batter y condition using the Status Indi-
cator panel and replace or remov e an y batt ery that is
shorted. See “Status Indicator Panel” on page 15.
Y ou ar e running an application
that uses a great deal of power
Use a power adapter for this application when at all
possible.
due to frequent hard drive or
CD-ROM access, or use of a
modem or LAN PC card.
61
T Series.book Page 62 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
ProblemPossible CausePossible Solutions
The battery seems to
discharge too quickly.
The power savings features
may be disabled.
(continued)
The brightness is turned all
the way up.
The battery is very old.Replace the battery.
The battery has been exposed
to high temperatures.
The battery is too hot or too
cold.
The AC Adapter is defective.Replace with another AC Adapter to see if the
Shutdown and Startup Problems
Check the power management and/or setup utility
settings in the Power Savings menu and adjust
according to your operating needs.
Turn down the brightness adjustment. The higher
the brightness the more power your display uses.
Replace the battery.
Restore the Tablet PC to normal operating temperature. The Charging icon on the Status Indicator
panel will flash when the battery is outside its
operating range.
problem persists. Replace any defective AC
Adapters.
The Suspend/Resume
button does not work.
The system powers up, and
displays power-on information, but fails to load the
operating system.
An error message is
displayed on the screen
during the Tablet PC boot
sequence.
Your system display won’t
turn on when the system is
turned on or when the
system has resumed.
The Suspend/Resume button
is disabled from the Advanced
submenu of the Power menu
of the setup utility.
You did not hold the button
in long enough.
There may be a conflict with
the application software.
The boot sequence settings of
the setup utility are not
compatible with your
configuration.
You have a secured system
requiring a password to load
your operating system.
Power On Self Test (POST) has
detected a problem.
The system may be passwordprotected.
Enable the button from the setup utility.
Hold the button longer. This may need to be a few
seconds if your application is preventing the CPU
from checking for button pushes.
Close all applications and try the button again.
Set the operating source by pressing the [F2] key
while the Fujitsu logo is on screen, entering the
setup utility and adjusting the source settings from
the Boot menu. See “BIOS Setup Utility” on page 34.
Make sure you have the right password. Enter the
setup utility and verify the Security settings and
modify them as accordingly. See “BIOS Setup
Utility” on page 34.
See the Power On Self Test (POST) messages to
determine the meaning and severity of the problem.
Not all messages are errors; some are simply status
indicators. See “Power On Self Test Messages” on
page 65.
Check the status indicator panel to verify that the
Security icon is blinking. If it is blinking, enter your
password.
62
T Series.book Page 63 Wednesday, July 28, 2004 3:35 PM
ProblemPossible CausePossible Solutions
Your Tablet PC appears to
change setup parameters
when you start it.
BIOS setup changes were not
saved when you made them
and exited the BIOS setup
utility returning it to
previous settings.
The BIOS CMOS back-up
battery has failed.
Video Problems
The built-in display is
blank when you turn on
your Tablet PC.
The angle of the display and
the brightness settings are not
adequate for your lighting
conditions.
The optional Port Replicator is
attached, an external monitor
is plugged in, and the Tablet
PC is set for an external
monitor only.
Troubleshooting
Make sure you select Save Changes And Exit when
exiting the BIOS setup utility.
Contact your support re p resentative f or repairs.
This is not a user-serviceable part.
Move the display and the brightness control until
you have adequate visibility.
Pressing [F10] while holding down the [Fn] key
allows you to change your selection of where to
send your display video. Each time you press the
combination of keys you will step to the next
choice. The choices, in order are: built-in display
only, external monitor only, both built-in display
and external monitor.
The power management
timeouts may be set for very
short intervals and you failed
to notice the display come on
and go off again.
The Tablet PC turned on
with a series of beeps and
your built-in display is
blank.
Your system display won’t
turn on when the system is
Power On Self Test (POST)
has detected a failure which
does not allow the display
to operate.
The system may be passwordprotected.
turned on or when the
system has resumed.
The display goes blank by
itself after you have been
using it.
The Tablet PC has gone into
Video Timeout, Standby
Mode, or Hibernate Mode
because you have not used it
for a period of time.
The power management timeouts may be set for very short
intervals and you failed to
notice the display come on
and go off again.
The display does not close.A foreign object, such as a
paper clip, is stuck between the
display and the keyboard.
Press any button the keyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. (The display may be shut off by
Standy mode, Auto Suspend or Video Timeout)
Contact your support representative.
Check the status indicator panel to verify that the
Security icon is blinking. If it is blinking, enter your
password.
Press a button on the keyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. Check your power management
settings, or close your applications and go to the
Power Savings menu of the setup utility to adjust the
timeout values to better suit your operation needs.
See “BIOS Setup Utility” on page 34.
Press any button on the k eyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. (The display may be shut off by
Standby Mode, Auto Suspend or Video Timeout)
Remove all foreign objects from the keyboard.
63
T Series.book Page 64 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
ProblemPossible CausePossible Solutions
The display has bright or
dark spots.
If the spots are very tiny and
few in number, this is normal
for a large LCD display.
If the spots are numerous or
large enough to interfere with
your operation needs.
The application display
uses only a portion of your
screen and is surrounded
by a dark frame.
Y ou ar e running an application
that does not support 800 x
600/1024 x 768 pixel resolution
display and display compression is enabled.
You have connected an
external monitor and it
Your BIOS setup is not set to
enable your external monitor.
does not display any
information.
Your external monitor is not
properly installed.
This is normal; do nothing.
The display needs technical diagnosis; contact your
support representative.
When compensation is disabled, a clearer but
smaller display for applications that do not support
800 x 600/1024 x 768 pixel resolution will result. You
can fill the screen but have less resolution by
changing your compensation setting. (See the Video
Features submenu, located within the A dvanced
menu of the BIOS. See “BIOS Setup Utility” on
page 34.
Try toggling the video destination by pressing [Fn]
and [F10] together, or check your BIOS setup and
enable your external monitor. (See the Video
Features submenu, located within the A dvanced
Menu of the BIOS. See “BIOS Setup Utility” on
page 34.
Reinstall your device. See “External VGA Monitor
Port” on page 53.
You have connected an
external monitor and it
does not come on.
Miscellaneous Problems
An error message is
displayed on the screen
during the operation of
an application.
Your operating system soft-
ware is not set up with the
correct software driver for
that device.
Y our external monitor may not
be compatible with your Tablet
PC.
Application software often
has its own set of error
message displays.
Check your device and operating system
documentation and activate the proper driver.
See your monitor documentation and the
External Monitor Support portions of the
Specifications section . Se e “Specifications” on
page 77.
See your application manual and help displays
screens for more information. Not all messages are
errors some may simply be status.
64
T Series.book Page 65 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
POWER ON SELF TEST MESSAGES
The following is an alphabetic list of error-and-status
messages that Phoenix BIOS and/or your operating
system can generate and an explanation of each message.
Error messages are marked with an *. If an error
message is displayed that is not in this list, write it down
and check your operating system documentation both
on screen and in the manual. If you can find no
reference to the message and its meaning is not clear,
contact your support representative for assistance.
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes
successfully tested by the Power On Self Test. (This can
only appear if you have an SRAM PC Card installed.)
*Extended RAM Failed at offset: nnnn
Extended memory not working or no t config u re d properly. If you have an installed memory upgrade module,
verify that the module is properly installed. If it is properly installed, you may want to check your Windows
Setup to be sure it is not using unavailable memory
until you can contact your support representative.
nnnn Extended RAM Passed
Where nnnn is the amount of memory in kilobytes
successfully tested.
*Keyboard controller error
The keyboard controller test failed. You may have to
replace your keyboard or keyboard controller but may
be able to use an external keyboard until then. Contact
your support representative.
*Keyboard error
Keyboard not working. You may have to replace your
keyboard or keyboard con troller but may be able to
use an external keyboard until then. Contact your
support representative.
*Keyboard error nn
BIOS discovered a stuck key and displays the scan code
for the stuck key. You may have to r eplace y our keyboard
but may be able to use an external keyboar d until then.
Contact your support representative.
*Operating system not found
Operating system cannot be located on either drive A: or
drive C: Enter the setup utility and see if both the fixed
disk, and drive A: are properly identified and that the
boot sequence is set correctly. Unless you have changed
your installation greatly, the operating system should be
on drive C:. If the setup utility is correctly set, your hard
drive may be corrupted and yo ur system may have to be
re-installed from your back up media.
*Failing Bits: nnnn The hex number nnnn
This is a map of the bits at the memory address (in
System, Extended, or Shado w memory) which failed the
memory test. Each 1 (one) in the map indicates a failed
bit. This is a serious fault that may cause you to lose data
if you continue. Contact your s upport representative.
*Fixed Disk x Failure or Fixed Disk Controller
Failure (where x = 1-4)
The fixed disk is not working or not configured properly. This ma y mean that the hard drive type identified
in your setup utility does not agree with the type
detected by the Po we r On Self Test. Run the setup utility
to check for the hard drive type settings and correct
them if necessary. If the settings are OK and the message
appears when you restart the system, there may be a
serious fault which might cause you to lose data if you
continue. Contact your support representative.
*Invalid NVRAM media type
Problem with NVRAM access. In the unlikely case that
you see this message you may have some display problems. You can continue operating but should contact
your support representative for more information.
*Parity Check 1 nnnn
Parity error found in the system bus. BIOS attempts to
locate the address and display it on the screen. If it
cannot locate the address, it displays "????". This is a
potentially data destroying failure. Contact your
support representative.
*Parity Check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to
locate the address and display it on the screen. If it
cannot locate the address, it displays "????". This is a
potentially data destroying failure. Contact your
support representative.
*Press <F1> to resume, <F2> to SETUP
Displayed after any recoverable error message. Press
the [F1] key to continue the boot process or the [F2]
key to enter Setup and change any settings.
*Previous boot incomplete –
Default configuration used
Previous Power On Self Test did not complete successfully. The Power On Self T est will load default values and
offer to run Setup. If the previous failure was caused by
incorrect values and they are not corrected, the next
boot will likely fail also. If using the default settings does
not allow you to complete a successful boot sequence,
you should turn off the power and contact your support
representative.
65
T Series.book Page 66 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
*Real time clock error
Real-time clock fails BIOS test. May requir e board repair .
Contact your support representative .
*Shadow RAM Failed at offset: nnnn
Shadow RAM failed at offset nnnn of the 64k block at
which the error was detected. You are risking data
corruption if you continue. Contact your support representative.
nnnn Shadow RAM Passed
Where nnnn is the amount of shadow RAM in ki lobytes
successfully tested.
*System battery is dead – Replace and run SETUP
The BIOS CMOS RAM memory hold up battery is dead.
This is part of your BIOS and is a board mounted
battery which requires a support representative to
change. You can continue operating but you will have to
use setup utility default values or reconfigure your setup
utility every time you turn off your Tablet PC.
System BIOS shadowed
System BIOS copied to shadow RAM.
*System CMOS checksum bad – run SETUP
BIOS CMOS RAM has been corrupted or modified
incorrectly, perhaps by an application program that
changes data stored in BIOS memory. Run Setup and
reconfigure the syste m .
MODEM RESULT CODES
The operating system and application software that is
factory installed detects the modem characteristics and
provides the necessary command strings to operate the
modem. The internal modem operation is controlled by
generic AT commands from the operating system and
application software. The standard long form result
codes may, in some cases, be displayed on your screen t o
keep you informed of the actions of your modem. The
operating system and application software may suppress
display of the result codes.
Examples of result codes are:
■
OK
■
NO CARRIER
■
NO DIALTONE
■
CONNECT 53000 (Connection complete
at 53,000 bps.)
■
ERROR
■
FAX
■
RING (This means an incoming call.)
■
BUSY
■
NO ANSWER
When using the internal modem with applications that
are not factory installed refer to the application
documentation.
*System RAM Failed at offset: nnnn
System memory failed at offset nnnn of in the 64k block
at which the error was detected. This means that there is
a fault in your built-in memory. If you continue to
operate, you risk corrupting your data. Contact your
support representative for repairs.
nnnn System RAM Passed
Where nnnn is the amount of system memory in
kilobytes successfully tested.
*System timer error
The timer test failed. The main clock that operates the
computer is faulty. Requires repair of system board.
Contact your support re p resentative f or repairs.
UMB upper limit segment address: nnnn
Displays the address of the upper limit of Upper
Memory Blocks, indicating released segments of the
BIOS memory which may be reclaimed by a virtual
memory manager.
Video BIOS shadowed
Video BIOS successfully copied to shadow RAM.
66
T Series.book Page 67 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
Restoring Your
Pre-installed Software
The Drivers and Applications Restore (DAR) DVD
contains:
■
Sets of device drivers and Fujitsu utilities (in specific
directories) that are unique to your Tablet PC configuration for use as documented below.
■
Read-me files that provide additional use information
for items on this DVD-ROM.
In order to install applications and/or
drivers from the DAR DVD, you will need to
connect an external DVD drive to your
system.
If you have access to the internet, visit the
Fujitsu Support web site at http://
us.fujitsu.com/computers to check for the
most current information, drivers and hints
on how to perform recovery and system
updates.
RE-INSTALLING INDIVIDUAL
DRIVERS AND APPLICATIONS
The Drivers and Application DVD can be used t o selectively re-install drivers and/or applications that may have
been un-installed or corrupted.
To re-install drivers and/or applications:
1. Boot up the system and insert the DAR DVD after
Windows has started. A Fujitsu Welcome screen is
displayed after the DVD is inserted.
2. From the left frame of the Welcome screen, “System
Components” and “3rd Party Applications” can be
selected. System Components are those drivers and
utilities that have been developed by Fujitsu; 3rd
Party Applications are applications developed by
other vendors.
Installing System Components
1. To install system components, click on “System
Components” in the left frame of the Welcome
screen. A list of utilities and drivers will be displayed.
Select one or more items from the list, or click
[Select All] to select all items in the list. (T o de-select
your choices, click the [Clear Al l] button.
2. Click [Install Selected Subsystems] to install the
selected items.
Installing 3rd Party Applications
1. To install 3rd party applications, click on “3rd Party
Applications” in the left frame of the Welcome
screen. A list of applications will be displayed.
2. Select one of the items from the list, and follow the
instructions that appear on the screen. Note that
only one application may be installed at a time.
3. Repeat step 2 to install additional applications.
RESTORING THE FACTORY IMAGE
The Restore Disc that came with your system contains
two utilities:
■
The Recovery utility allows you to restore the original
contents of the C: drive.
■
The Hard Disk Data Delete utility on this disc is used
to delete all data on your hard disk and prevent it from
being reused. Do not use the Hard Disk Data Delete
utility unless you are absolutely certain that you want
to erase your entire hard disk, includin g all partitions.
• The use of this disc requires that you
have a device capable of reading DVDs
attached to your system. If you do not
have a built-in DVD player, you will need
to attach an external player. For more
information on available external
devices, visit our Web site at:
us.fujitsu.com/computers.
• This disc can only be used with the
system with which it was purchased.
BOOT Priority Change
Before restoring an image, you must first verify that y our
system is set up to boot from the DVD drive. To verify/
change the boot-up priority (rather than booting-up
from the hard drive or an external floppy disk drive),
perform the following steps:
1. Start your system and press the [F2] key when the
Fujitsu logo appears. You will enter the BIOS Setup
Utility.
2. Using the arrow keys, go to the Boot menu.
3. Arrow down to the Boot Device Priority submenu.
Press [Enter].
4. If “Optical Media Drive” or “CD-R OM Driv e” is not
at the top of the list, arrow down to the drive in the
list, and press the space bar (or the + key) to mo ve it
to the top of the list. (The system attempts to boot
from the devices in the order in which they are
listed.). Note that the BIOS for some systems will
indicate “CD-ROM Drive”, even when a DVD drive
is connected.
5. If you have an external DVD drive connected,
proceed to the next step; otherwise, proceed to
step 7.
6. If you have an external DVD drive connected:
• Select the Advanced menu in the BIOS window.
67
T Series.book Page 68 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Four
• Scroll down to the USB Features submenu and
press the Enter key to open it.
• If Legacy USB Support is disabled, press the space
bar to enable it.
• Scroll down to SCSI SubClass Support and press
the space bar to enable it.
7. Press [F10], then click on [Yes] to exit the BIOS
Setup Utility and return to the boot process.
After you have c hanged the boot priority, y ou can restore
a backup image when you are booting up.
Procedure
1.Turn on the power to your system.
2.Ensure that you have a device that can read DVDs
either installed in your syste m or attached externally to it.
3.Insert the Restore Disc into the drive tray.
4.Reboot your system.
5.After the system reboots, follow the instructions
that appear to either restore your system image or
erase all data from your hard disk.
68
T Series.book Page 69 Wednesday, July 28, 2004 3:35 PM
6
Care and Maintenance
69
T Series.book Page 70 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Six
70
T Series.book Page 71 Wednesday, July 28, 2004 3:35 PM
Care and Maintenance
If you use your LifeBook T Series Tablet PC carefully,
you will increase its life and reliability. This section
provides some tips for looking after the Tablet PC and
its devices.
Electrical equipment may be hazardous if
misused. Operations of this product or
similar products, must always be supervised
by an adult. Do not allow children access to
the interior of any electrical products and
do not permit them to handle any cables.
LIFEBOOK T SERIES TABLET PC
Caring for your Tablet PC
■
Your Tablet PC is a durable but sensitive electronic
device. Treat it with care.
■
Make a habit of transporting it in a suitable carrying
case.
■
Do not attempt to service the computer yourself. Any
unauthorized service performed on the computer will
void the warranty.
■
Always follow installation instructions closely .
■
Keep it away from food and beverages.
■
If you accidentally spill liquid on your Tablet PC:
1. Turn it off.
2. Position it so that the liquid can run out.
3. Let it dry out for 24 hours, or longer if needed.
4. If your Tablet PC will not boot after it has dried
out, call your support representative.
■
Do not use your Tablet PC in a wet environment (near
a bathtub, swimming pool).
■
Always use the AC adapter and batteries that are
approved for your Tablet PC.
■
Av oid exposure to sand, dust and other en vironmental
hazards.
■
Do not expose your Tablet PC to direct sunlight for
long periods of time as temperatures above 140° F
(60° C) may damage your Tablet PC.
■
Keep the covers closed on the connectors and slots
when they are not in use.
■
Do not put heavy or sharp objects on the computer.
■
If you are carrying your Tablet PC in a briefcase, or
any other carrying case, make sure that there are no
objects in the case pressing on the lid.
■
Do not drop your Tablet PC.
■
Do not touch the screen with any sharp objects.
Care and Maintenance
■
Clean your Tablet PC with a damp, lint-free cloth. Do
not use abrasives or solvents.
■
Use a soft cloth to remov e dust fr om the screen. N ev er
use glass cleaners.
Storing your Tablet PC
■
If storing your Tablet PC for a month or longer, turn
the T ablet PC off, fully c harge the battery , then remo ve
and store all Lithium ion batteries.
■
Store your Tablet PC and batteries separately. If you
store your Tablet PC with a battery installed, the battery will discharge, and battery life will be reduced. In
addition, a faulty battery might damage the T a blet PC.
■
Store your Tablet PC in a cool, dry location.
Temperatures should remain between 13º F (-25º C)
and 140º F (60º C).
Traveling with your Tablet PC
■
Do not transport your Tablet PC while it is turned on.
■
Do not check your Tablet PC as baggage. Carry it with
you.
■
When traveling with the hard driv e remo ved, wrap the
drive in a non-conducting materials (cloth or paper).
If you have the drive checked by hand, be ready to
install the drive if needed. Never put your hard drive
through a metal detector. Have your hard drive handinspected by security personnel. You can however, put
your hard drive through a properly tuned X-ray
machine.
■
Take the necessary plug adapters if you're traveling
overseas. Check the following diagram to determine
which adapter you'll need or ask your travel agent.
Outlet TypeLocation
United States, Canada, Mexico, parts
of Latin America, Japan, Korea, the
Philippines, Taiwan
Russia and the Commonwealth of
Independent States (CIS), most of
Europe, parts of Latin America, the
Middle East, parts of Africa, Hong
Kong, India, most of South Asia
United Kingdom, Ireland, Malaysia,
Singapore, parts of Africa
China, Australia, New Zealand
Cleaning your Tablet PC
■
Always disconnect the power plug. (Pull the plug, not
the cord.)
Figure 6-1. Outlet types
71
T Series.book Page 72 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section SIx
KEYBOARD
Caring for your Keyboard
The keyboard of your computer is a very sensitive
instrument. It is made up of many switches that are
activated when you press on the keys. The keyboard is a
major component of the heat dissipation system in a
Tablet PC. Due to heat and size considerations the
keyboard is not sealed. Because the keys are so close
together, it is not easy for the user to see when liq uids
have fallen onto the circuitry below the keys.
Attempting to clean the keyboard with a spray on
cleaner or rag soaked with cleaner the liquid can drip
onto the circuitry sight unseen. Once the liquid seeps
between the layers of circuitry, it can cause corrosion or
other damage to the circuits. This can result in keys
which no longer operate, or which, when pressed, record
the wrong characters and other similar failures.
There is no repair for this problem other than replacement. The solution is to become aware of the issue and
take appropriate steps to protect your keyboard.
To clean the keyboard, use a rag dampened slightly with
cleaning solution. Use extre me care to prevent liquid
from dripping between the keys. Spraying directly on the
keys should be avoided. The spray should be applied first
to the cloth, and then the cloth wiped over the keys.
BATTERIES
Caring for your Batteries
■
Always handle batteries carefully.
■
Do not short-circuit the battery terminals (that is, do
not touch both terminals with a metal object). Do not
carry lose batteries in a pocket or purse where they
may mix with coins, keys, or other metal objects.
Doing so may cause an explosion or fire.
■
Do not drop, puncture, disassemble, mutilate or incinerate the battery.
■
Recharge batteries only as described in this manual
and only in ventilated areas.
■
Do not leave batteries in hot locations for more than a
day or two. Intense heat can shorten battery life.
■
Do not leave a battery in storage for longer than six
months without recharging it.
Increasing Battery Life
■
Keep brightness to the lowest comfortable level.
■
Set the power management for maximum battery life.
■
Put your Tablet PC in Standby mode when it is turned
on and you are not actually using it.
■
Limit your CD-ROM access.
■
Disable the Windows CD auto insert function.
■
Always use fully charged batteries.
■
Eject PCMCIA cards when not in use.
OPTIONAL FLOPPY DISK DRIVE AND
FLOPPY DISKS
Caring for your Floppy Disks
■
Avoid using floppy disks in damp and dusty locations.
■
Never store a floppy disk near a magnet or magnetic
field.
■
Do not use a pencil or an eraser on a disk or disk label.
■
Av oid storing the floppy disks in extremely hot or cold
locations, or in locations subject to severe temperature
changes. Store at temperatures between 50º F (10º C)
and 125º F (52º C).
■
Do not touch the exposed part of the disk behind the
metal shutter.
Caring for your optional Optional Floppy Disk
Drive
■
To clean, wipe the floppy disk drive clean with a dry
soft cloth, or with a soft cloth dampened with water or
a solution of neutral detergent. Never use benzene,
paint thinner or other volatile material.
■
Av oid storing the floppy disk drive in extremely hot or
cold locations, or in locations subject to severe
temperature changes. Store at temperatures between
50º F (10º C) and 125º F (52º C).
■
Keep the floppy disk drive out of direct sunlight and
away from heating equipment.
■
Av oid storing the floppy disk drive in locations subject
to shock and vibration.
■
Never use the floppy disk drive with any liquid, metal,
or other foreign matter inside the floppy disk drive
or disk.
■
Never disassemble or dismantle your floppy disk drive.
OPTIONAL CD DRIVE AND CDs
Caring for your CDs
CDs are precision devices and will function reliably if
given reasonable care.
■
Always store your CDs in its case when it is not in use.
■
Always handle CDs by the edges and avoid to uching
the surface.
■
Avoid storing any CDs in extreme temperatures.
■
Do not bend CDs or set heavy objects on them.
■
Do not spill liquids on CDs.
■
Do not scratch CDs.
■
Do not put a label on CDs.
■
Do not get dust on CDs.
72
Loading...
+ 42 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.