Fujitsu WB0029 User Manual

FCC ID: EJE-WB0029 (IC: 337J-WB0029) Report No. M050510_Cert_WLL4070_11abg_DTS_BT
USER MANUAL FINAL DRAFT (PART 3)
This document must not be copied or reproduced, except in full without the written permission of the Manager, EMC Technologies Pty Ltd. The certificate on page 3 may be reproduced in full.
www.emctech.com.au
T Series.book Page 55 Wednesday, July 28, 2004 3:35 PM
5
Troubleshooting
55
T Series.book Page 56 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
56
T Series.book Page 57 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
Troubleshooting
Your LifeBook T Series Tablet PC is sturdy and subject to few problems in the field. However, you may encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices, that you can solve by replacing the device. The information in this section helps you isolate and resolv e some of these straightforward problems and identify failures that require service.
IDENTIFYING THE PROBLEM
If you encounter a problem that you are having diffi­culty in solving, go through the following procedure before pursuing further troubleshooting:
1. Turn off your Tablet PC.
2. Make sure the A C adapter is plugged into your Tablet PC and to an active AC power source.
3. Make sure that an y card installed in the PC C ard slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.
4. Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.
5. Turn on your Tablet PC. Make sure it has been off at least 10 seconds before you turn it on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information.
8. If you still have the problem after taking all of the above approaches, please check our Web site at us.fujitsu.com/computers for possible known support issues.
Before you place the call, you should have the following information ready so that the customer support repre­sentative can provide you with the fastest possible solu­tion:
Product name
Product configuration number
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Type of device connected, if any
See the Configuration Label on the bottom of your Tablet PC for configuration and serial numbers. (See
figure 2-8 on page 16 for location)
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your Tablet PC, tr y to find the symptoms under the Problem column of the troubleshooting table for the feature giving you diffi­culty.
You will find a description of common causes for that symptom under the column Possible C a use and what, i f anything, you can do to correct the condition under Possible Solutions. All possible causes or soluti ons may not apply to your Tablet PC.
If you keep notes about what you have tried, your support representative may be able to help you more quickly by giv­ing additional suggestions over the phone.
Do not return a failed Tablet PC to your supplier until you have talked to a sup­port representative.
8. If you have tried the solutions suggested in the Troubleshooting Table and check ed our Web site for possible solutions without success, contact your support representative:
Toll free: 1-800-8Fujitsu E-mail: 8fujitsu@us.fujitsu.com Web site: http://us.fujitsu.com/computers
57
T Series.book Page 58 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
TROU BLESHOOTING TABLE
Problem Page
Audio Pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . page 58
Docking Problems . . . . . . . . . . . . . . . . . . . . . . . .page 58
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page58
Keyboard or Mouse Problems. . . . . . . . . . . . . . .page 58
Pen Input Problems . . . . . . . . . . . . . . . . . . . . . . . page59
Infrared Problems . . . . . . . . . . . . . . . . . . . . . . . . page59
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . .page 59
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming from the built-in speakers.
The software volume control is set too low.
Headphones are plugged into your Tablet PC.
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 59
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 60
PC Card Problems. . . . . . . . . . . . . . . . . . . . . . . . page 60
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 60
Shutdown and Startup Problems . . . . . . . . . . . . page 62
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 63
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 64
Adjust the sound volume control settings in your software, operating system and applications.
Plugging in headphones disables the built-in speakers, remove the headphones.
Port Replicator Problems
Tablet PC does not turn on when installed in optional Port Replicator
Hard Drive Problems
You cannot access your hard drive.
Keyboard or Mouse Problems
Software driver is not config­ured correctly.
Sound could have been muted with function keys.
Port Replicator AC adapter is not plugged in.
Tablet PC is not properly seated in the Port Replicator.
The setup utility is incorrectly set for your internal (Primary Master) hard drive.
The wrong drive designator was used by an application when a bootable CD-R OM was used to start the Tablet PC.
Security is set so your oper­ating system cannot be started without a password.
Refer to your application and operating system documentation for help.
Press [F3] while holding the [Fn] key to toggle the sound on and off.
Provide power to the Port Replicator.
Remove and re-dock your Tablet PC.
Revise BIOS settings to set the Primary Master correctly. See “BIOS Setup Utility” on page 34.
Verify dr ive designator used by application is in use by the operating system. When the operating system is booted from a CD, dr ive designations are automatically adjusted.
Veri fy your password and security settings.
The built-in keyboard does not seem to work.
58
The Tablet PC has gone into Standby mode.
Your application has locked out your keyboard.
Push the Suspend/Resume button.
Try to use your integrated pointing device to restart your system. If this fails, turn your Tablet PC off by pressing the suspend/resume button for 10 seconds or more, and then turn it back on.
T Series.book Page 59 Wednesday, July 28, 2004 3:35 PM
Problem Possible Cause Possible Solutions
You have installed an external keyboard or mouse, and it does not seem to work.
Your external device is not properly installed.
Your operating system soft­ware is not set up with the correct driver for that device.
You have connected an external keyboard or a mouse and it seems to be locking up the system.
Your operating system soft­ware is not set up with the correct driver for that device.
Your system has crashed. Try to restart your Tablet PC. If that fails, turn off
Pen Input Problems
Cursor is not tracking the pen
The system may be uncalibrated
Troubleshooting
Re-install your device. See “Device Ports” on page 52.
Check your device and operating system docu­mentation and activate the proper driver.
Check your device and operating system documentation and activate the proper driver.
the power by pressing the suspend/resume button for at least 10 seconds, and then power back on.
If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Pen” on page 27.
Infrared Problems
Infrared data transfer is n ot working
Memory Problems
Your Power On screen, or Info menu of the BIOS setup utility information, does not show the correct amount of installed memory.
Modem Problems
Messages about modem operation.
The IrDA port on the system can’t “ s ee” the IrDA port on
Move the system so that there is a dir ect line-of-sight path between the two ports.
the other device. The system and the other
device are too far from each
Move the system and the device so that they are three feet or less from each other.
other. The viewing angle between the
devices is too great.
The viewing angle between the system port and the device port cannot be more than 15 degrees from a center line between the IrDA port on the Tablet PC and the IrDA port on the other device.
You are using an old version of IrDA.
There are possibly problems in one or both devices.
The device with which you are trying to communi­cate must be compliant with IrDA standard 1.1.
Go to Start -> (All) Programs -> Accessories -> Communications -> New Connection Wizard. Verify that "Set up an advanced connection" is checked and follow the on-screen instructions.
Y our memory upgrade module is not properly installed.
Turn off your Tablet PC. Remove and re-install y our memory upgrade module. See “Memory Upgrade
Module” on page 43.
You have a memory failure. Check for Po wer On Self Test (POST) messages.
See “Power On Self Test Messages” on page 65.
Messages about modem operation are generated by
See your application software documentation for
additional information. whichever modem application is in use.
59
T Series.book Page 60 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
Problem Possible Cause Possible Solutions
Modem does not appear to work.
Modem may not have been intialized.
USB Device Problems
Verify that the modem has been initialized by the operating system. TO do so, right-click on My Computer and select the Hardware tab. Click [Device Manager] and click on the "+" symbol that appears next to Modems. Verify that your device is listed as installed.
You have installed a USB device, but your Tablet PC does not recognize the device, or the device does not seem to work properly.
PC Card Problems
A card inserted in the PC Card slot does not work or is locking up the system.
Power Failures
You turn on your Tablet PC and nothing seems to happen.
The device is not properly installed.
The device may have been installed while an application was running, so your T ablet PC is not aware of its installation.
Your software may not have the correct software driver active.
Y our device and another device are assigned the same I/O address.
The card is not properly installed.
The card may have been installed while an application was running, so your T ablet PC is not aware of its installation.
Your software may not have the correct software driver active.
Your PC Card device and another device are assigned the same I/O address.
The installed battery is completely discharged or there is no power adapter (AC or Auto/Airline) installed.
Remove and re-install the device. See “Device Ports”
on page 52.
Close the application and restart your Tablet PC.
See your software documentation and activate the correct driver.
Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.
Remove and re-install the card. See “PC Cards” on
page 47.
Close the application and restart your Tablet PC.
See your software documentation and activate the correct driver.
Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.
Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicator Panel” on page15. Install a charged battery or a Power adapter.
The battery is installed but is faulty.
Use the Status Indicator Panel to verify the presence and condition of the battery. See “Status Indicator Panel” on page15. If a battery is indicating a short, remove that battery and operate from another power source or replace that battery.
60
T Series.book Page 61 Wednesday, July 28, 2004 3:35 PM
Problem Possible Cause Possible Solutions
You turn on your Tablet PC
The battery is low. Check the Status Indicator P an el to determine the
and nothing seems to happen.
(continued)
The AC or auto/airline adapte r is not plugged in properly.
The Power adapter (AC or auto/airline) is faulty.
The Power adapter (AC or auto/airline) has no power from the AC outlet, airplane seat jack, or the car’s cigarette lighter.
Troubleshooting
presence and condition of the battery. See “Status
Indicator Panel” on page15. Use a Power adapter
until the battery is charged.
Verify that your adapter is connected correctly. See
“Power Sources” on page 33.
Try a different Power adapter or install a charged
optional seco nd battery.
Move the AC cord to a different outlet, check for a
line switch or tripped circuit breaker for the AC
outlet. If you are using an auto/airline adapter in a
car make sure the ignition switch is in the On or
Accessories position.
Your Tablet PC turns off all by itself.
Your Tablet PC will not work on battery alone.
The battery seems to discharge too quickly.
The power management parameters are set for auto timeouts which are too short for your operating needs.
Press any button on the keyboard, or move the
mouse to restore operation. If that fails, push the
Suspend/Resume button. Check your power
management settings, or close your applications
and go to the Power Sa vings menu of the setup
utility to adjust the timeout values to better suit
your operation needs. You are operating on battery
power only and have ignored a
Install a power adapter and then push the Suspend/
Resume button. See “Power Sources” on page 33. low battery alarm until the battery is at the dead battery state and your machine has gone into Dead Battery Suspend mode.
You have a battery failure. Verify the condition of the battery using the
Status Indicator panel, and replace or remove
any battery that is shorted. See “Status Indicator
Panel” on page 15.
Your power adapter has failed or lost its power source.
Make sure the adapter is plugged in and the outlet
has power . The battery is dead. Replace the battery with a charged one or install
a Power adapter. No battery is installed. Install a charged battery. The battery is improperly
installed.
Ver ify that the battery is properly connected
by re-installing them. Your battery is faulty. Verify the batter y condition using the Status Indi-
cator panel and replace or remov e an y batt ery that is
shorted. See “Status Indicator Panel” on page 15. Y ou ar e running an application
that uses a great deal of power
Use a power adapter for this application when at all
possible. due to frequent hard drive or CD-ROM access, or use of a modem or LAN PC card.
61
T Series.book Page 62 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
Problem Possible Cause Possible Solutions
The battery seems to discharge too quickly.
The power savings features may be disabled.
(continued)
The brightness is turned all the way up.
The battery is very old. Replace the battery. The battery has been exposed
to high temperatures. The battery is too hot or too
cold.
The AC Adapter is defective. Replace with another AC Adapter to see if the
Shutdown and Startup Problems
Check the power management and/or setup utility settings in the Power Savings menu and adjust according to your operating needs.
Turn down the brightness adjustment. The higher the brightness the more power your display uses.
Replace the battery.
Restore the Tablet PC to normal operating tempera­ture. The Charging icon on the Status Indicator panel will flash when the battery is outside its operating range.
problem persists. Replace any defective AC Adapters.
The Suspend/Resume button does not work.
The system powers up, and displays power-on informa­tion, but fails to load the operating system.
An error message is displayed on the screen during the Tablet PC boot sequence.
Your system display won’t turn on when the system is turned on or when the system has resumed.
The Suspend/Resume button is disabled from the Advanced submenu of the Power menu of the setup utility.
You did not hold the button in long enough.
There may be a conflict with the application software.
The boot sequence settings of the setup utility are not compatible with your configuration.
You have a secured system requiring a password to load your operating system.
Power On Self Test (POST) has detected a problem.
The system may be password­protected.
Enable the button from the setup utility.
Hold the button longer. This may need to be a few seconds if your application is preventing the CPU from checking for button pushes.
Close all applications and try the button again.
Set the operating source by pressing the [F2] key while the Fujitsu logo is on screen, entering the setup utility and adjusting the source settings from the Boot menu. See “BIOS Setup Utility” on page 34.
Make sure you have the right password. Enter the setup utility and verify the Security settings and modify them as accordingly. See “BIOS Setup
Utility” on page 34.
See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators. See “Power On Self Test Messages” on
page 65.
Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.
62
T Series.book Page 63 Wednesday, July 28, 2004 3:35 PM
Problem Possible Cause Possible Solutions
Your Tablet PC appears to change setup parameters when you start it.
BIOS setup changes were not saved when you made them and exited the BIOS setup utility returning it to previous settings.
The BIOS CMOS back-up battery has failed.
Video Problems
The built-in display is blank when you turn on your Tablet PC.
The angle of the display and the brightness settings are not adequate for your lighting conditions.
The optional Port Replicator is attached, an external monitor is plugged in, and the Tablet PC is set for an external monitor only.
Troubleshooting
Make sure you select Save Changes And Exit when
exiting the BIOS setup utility.
Contact your support re p resentative f or repairs.
This is not a user-serviceable part.
Move the display and the brightness control until
you have adequate visibility.
Pressing [F10] while holding down the [Fn] key
allows you to change your selection of where to
send your display video. Each time you press the
combination of keys you will step to the next
choice. The choices, in order are: built-in display
only, external monitor only, both built-in display
and external monitor. The power management
timeouts may be set for very short intervals and you failed to notice the display come on and go off again.
The Tablet PC turned on with a series of beeps and your built-in display is blank.
Your system display won’t turn on when the system is
Power On Self Test (POST) has detected a failure which does not allow the display to operate.
The system may be password­protected.
turned on or when the system has resumed.
The display goes blank by itself after you have been using it.
The Tablet PC has gone into Video Timeout, Standby Mode, or Hibernate Mode because you have not used it for a period of time.
The power management time­outs may be set for very short intervals and you failed to notice the display come on and go off again.
The display does not close. A foreign object, such as a
paper clip, is stuck between the display and the keyboard.
Press any button the keyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. (The display may be shut off by
Standy mode, Auto Suspend or Video Timeout)
Contact your support representative.
Check the status indicator panel to verify that the
Security icon is blinking. If it is blinking, enter your
password.
Press a button on the keyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. Check your power management
settings, or close your applications and go to the
Power Savings menu of the setup utility to adjust the
timeout values to better suit your operation needs.
See “BIOS Setup Utility” on page 34.
Press any button on the k eyboard, or move the mouse
to restore operation. If that fails, push the Suspend/
Resume button. (The display may be shut off by
Standby Mode, Auto Suspend or Video Timeout)
Remove all foreign objects from the keyboard.
63
T Series.book Page 64 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
Problem Possible Cause Possible Solutions
The display has bright or dark spots.
If the spots are very tiny and few in number, this is normal for a large LCD display.
If the spots are numerous or large enough to interfere with your operation needs.
The application display uses only a portion of your screen and is surrounded by a dark frame.
Y ou ar e running an application that does not support 800 x 600/1024 x 768 pixel resolution display and display compres­sion is enabled.
You have connected an external monitor and it
Your BIOS setup is not set to
enable your external monitor. does not display any information.
Your external monitor is not
properly installed.
This is normal; do nothing.
The display needs technical diagnosis; contact your support representative.
When compensation is disabled, a clearer but smaller display for applications that do not support 800 x 600/1024 x 768 pixel resolution will result. You can fill the screen but have less resolution by changing your compensation setting. (See the Video Features submenu, located within the A dvanced menu of the BIOS. See “BIOS Setup Utility” on
page 34.
Try toggling the video destination by pressing [Fn] and [F10] together, or check your BIOS setup and enable your external monitor. (See the Video Features submenu, located within the A dvanced Menu of the BIOS. See “BIOS Setup Utility” on
page 34. Reinstall your device. See “External VGA Monitor
Port” on page 53.
You have connected an external monitor and it does not come on.
Miscellaneous Problems
An error message is displayed on the screen during the operation of an application.
Your operating system soft-
ware is not set up with the
correct software driver for
that device.
Y our external monitor may not
be compatible with your Tablet
PC.
Application software often
has its own set of error
message displays.
Check your device and operating system documentation and activate the proper driver.
See your monitor documentation and the External Monitor Support portions of the Specifications section . Se e “Specifications” on page 77.
See your application manual and help displays screens for more information. Not all messages are errors some may simply be status.
64
T Series.book Page 65 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
POWER ON SELF TEST MESSAGES
The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes successfully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)
*Extended RAM Failed at offset: nnnn
Extended memory not working or no t config u re d prop­erly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is prop­erly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.
nnnn Extended RAM Passed
Where nnnn is the amount of memory in kilobytes successfully tested.
*Keyboard controller error
The keyboard controller test failed. You may have to replace your keyboard or keyboard controller but may be able to use an external keyboard until then. Contact your support representative.
*Keyboard error
Keyboard not working. You may have to replace your keyboard or keyboard con troller but may be able to use an external keyboard until then. Contact your support representative.
*Keyboard error nn
BIOS discovered a stuck key and displays the scan code for the stuck key. You may have to r eplace y our keyboard but may be able to use an external keyboar d until then. Contact your support representative.
*Operating system not found
Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk, and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may be corrupted and yo ur system may have to be re-installed from your back up media.
*Failing Bits: nnnn The hex number nnnn
This is a map of the bits at the memory address (in System, Extended, or Shado w memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your s upport representative.
*Fixed Disk x Failure or Fixed Disk Controller Failure (where x = 1-4)
The fixed disk is not working or not configured prop­erly. This ma y mean that the hard drive type identified in your setup utility does not agree with the type detected by the Po we r On Self Test. Run the setup utility to check for the hard drive type settings and correct them if necessary. If the settings are OK and the message appears when you restart the system, there may be a serious fault which might cause you to lose data if you continue. Contact your support representative.
*Invalid NVRAM media type
Problem with NVRAM access. In the unlikely case that you see this message you may have some display prob­lems. You can continue operating but should contact your support representative for more information.
*Parity Check 1 nnnn
Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays "????". This is a potentially data destroying failure. Contact your support representative.
*Parity Check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays "????". This is a potentially data destroying failure. Contact your support representative.
*Press <F1> to resume, <F2> to SETUP
Displayed after any recoverable error message. Press the [F1] key to continue the boot process or the [F2] key to enter Setup and change any settings.
*Previous boot incomplete – Default configuration used
Previous Power On Self Test did not complete success­fully. The Power On Self T est will load default values and offer to run Setup. If the previous failure was caused by incorrect values and they are not corrected, the next boot will likely fail also. If using the default settings does not allow you to complete a successful boot sequence, you should turn off the power and contact your support representative.
65
T Series.book Page 66 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Five
*Real time clock error
Real-time clock fails BIOS test. May requir e board repair . Contact your support representative .
*Shadow RAM Failed at offset: nnnn
Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. You are risking data corruption if you continue. Contact your support repre­sentative.
nnnn Shadow RAM Passed
Where nnnn is the amount of shadow RAM in ki lobytes successfully tested.
*System battery is dead – Replace and run SETUP
The BIOS CMOS RAM memory hold up battery is dead. This is part of your BIOS and is a board mounted battery which requires a support representative to change. You can continue operating but you will have to use setup utility default values or reconfigure your setup utility every time you turn off your Tablet PC.
System BIOS shadowed
System BIOS copied to shadow RAM.
*System CMOS checksum bad – run SETUP
BIOS CMOS RAM has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in BIOS memory. Run Setup and reconfigure the syste m .
MODEM RESULT CODES
The operating system and application software that is factory installed detects the modem characteristics and provides the necessary command strings to operate the modem. The internal modem operation is controlled by generic AT commands from the operating system and application software. The standard long form result codes may, in some cases, be displayed on your screen t o keep you informed of the actions of your modem. The operating system and application software may suppress display of the result codes.
Examples of result codes are:
OK
NO CARRIER
NO DIALTONE
CONNECT 53000 (Connection complete at 53,000 bps.)
ERROR
FAX
RING (This means an incoming call.)
BUSY
NO ANSWER
When using the internal modem with applications that are not factory installed refer to the application documentation.
*System RAM Failed at offset: nnnn
System memory failed at offset nnnn of in the 64k block at which the error was detected. This means that there is a fault in your built-in memory. If you continue to operate, you risk corrupting your data. Contact your support representative for repairs.
nnnn System RAM Passed
Where nnnn is the amount of system memory in kilobytes successfully tested.
*System timer error
The timer test failed. The main clock that operates the computer is faulty. Requires repair of system board. Contact your support re p resentative f or repairs.
UMB upper limit segment address: nnnn
Displays the address of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS memory which may be reclaimed by a virtual memory manager.
Video BIOS shadowed
Video BIOS successfully copied to shadow RAM.
66
T Series.book Page 67 Wednesday, July 28, 2004 3:35 PM
Troubleshooting
Restoring Your Pre-installed Software
The Drivers and Applications Restore (DAR) DVD contains:
Sets of device drivers and Fujitsu utilities (in specific directories) that are unique to your Tablet PC configu­ration for use as documented below.
Read-me files that provide additional use information for items on this DVD-ROM.
In order to install applications and/or drivers from the DAR DVD, you will need to connect an external DVD drive to your system.
If you have access to the internet, visit the Fujitsu Support web site at http:// us.fujitsu.com/computers to check for the most current information, drivers and hints on how to perform recovery and system updates.
RE-INSTALLING INDIVIDUAL DRIVERS AND APPLICATIONS
The Drivers and Application DVD can be used t o selec­tively re-install drivers and/or applications that may have been un-installed or corrupted.
To re-install drivers and/or applications:
1. Boot up the system and insert the DAR DVD after Windows has started. A Fujitsu Welcome screen is displayed after the DVD is inserted.
2. From the left frame of the Welcome screen, “System Components” and “3rd Party Applications” can be selected. System Components are those drivers and utilities that have been developed by Fujitsu; 3rd Party Applications are applications developed by other vendors.
Installing System Components
1. To install system components, click on “System Components” in the left frame of the Welcome screen. A list of utilities and drivers will be displayed. Select one or more items from the list, or click [Select All] to select all items in the list. (T o de-select your choices, click the [Clear Al l] button.
2. Click [Install Selected Subsystems] to install the selected items.
Installing 3rd Party Applications
1. To install 3rd party applications, click on “3rd Party Applications” in the left frame of the Welcome screen. A list of applications will be displayed.
2. Select one of the items from the list, and follow the instructions that appear on the screen. Note that only one application may be installed at a time.
3. Repeat step 2 to install additional applications.
RESTORING THE FACTORY IMAGE
The Restore Disc that came with your system contains two utilities:
The Recovery utility allows you to restore the original contents of the C: drive.
The Hard Disk Data Delete utility on this disc is used to delete all data on your hard disk and prevent it from being reused. Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, includin g all partitions.
• The use of this disc requires that you have a device capable of reading DVDs attached to your system. If you do not have a built-in DVD player, you will need to attach an external player. For more information on available external devices, visit our Web site at: us.fujitsu.com/computers.
• This disc can only be used with the system with which it was purchased.
BOOT Priority Change
Before restoring an image, you must first verify that y our system is set up to boot from the DVD drive. To verify/ change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps:
1. Start your system and press the [F2] key when the Fujitsu logo appears. You will enter the BIOS Setup Utility.
2. Using the arrow keys, go to the Boot menu.
3. Arrow down to the Boot Device Priority submenu. Press [Enter].
4. If “Optical Media Drive” or “CD-R OM Driv e” is not at the top of the list, arrow down to the drive in the list, and press the space bar (or the + key) to mo ve it to the top of the list. (The system attempts to boot from the devices in the order in which they are listed.). Note that the BIOS for some systems will indicate “CD-ROM Drive”, even when a DVD drive is connected.
5. If you have an external DVD drive connected, proceed to the next step; otherwise, proceed to step 7.
6. If you have an external DVD drive connected:
• Select the Advanced menu in the BIOS window.
67
T Series.book Page 68 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Four
• Scroll down to the USB Features submenu and press the Enter key to open it.
• If Legacy USB Support is disabled, press the space bar to enable it.
• Scroll down to SCSI SubClass Support and press the space bar to enable it.
7. Press [F10], then click on [Yes] to exit the BIOS Setup Utility and return to the boot process.
After you have c hanged the boot priority, y ou can restore a backup image when you are booting up.
Procedure
1. Turn on the power to your system.
2. Ensure that you have a device that can read DVDs
either installed in your syste m or attached exter­nally to it.
3. Insert the Restore Disc into the drive tray.
4. Reboot your system.
5. After the system reboots, follow the instructions
that appear to either restore your system image or erase all data from your hard disk.
68
T Series.book Page 69 Wednesday, July 28, 2004 3:35 PM
6
Care and Maintenance
69
T Series.book Page 70 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section Six
70
T Series.book Page 71 Wednesday, July 28, 2004 3:35 PM
Care and Maintenance
If you use your LifeBook T Series Tablet PC carefully, you will increase its life and reliability. This section provides some tips for looking after the Tablet PC and
its devices.
Electrical equipment may be hazardous if misused. Operations of this product or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical products and do not permit them to handle any cables.
LIFEBOOK T SERIES TABLET PC
Caring for your Tablet PC
Your Tablet PC is a durable but sensitive electronic device. Treat it with care.
Make a habit of transporting it in a suitable carrying case.
Do not attempt to service the computer yourself. Any unauthorized service performed on the computer will void the warranty.
Always follow installation instructions closely .
Keep it away from food and beverages.
If you accidentally spill liquid on your Tablet PC:
1. Turn it off.
2. Position it so that the liquid can run out.
3. Let it dry out for 24 hours, or longer if needed.
4. If your Tablet PC will not boot after it has dried out, call your support representative.
Do not use your Tablet PC in a wet environment (near a bathtub, swimming pool).
Always use the AC adapter and batteries that are approved for your Tablet PC.
Av oid exposure to sand, dust and other en vironmental hazards.
Do not expose your Tablet PC to direct sunlight for long periods of time as temperatures above 140° F (60° C) may damage your Tablet PC.
Keep the covers closed on the connectors and slots when they are not in use.
Do not put heavy or sharp objects on the computer.
If you are carrying your Tablet PC in a briefcase, or any other carrying case, make sure that there are no objects in the case pressing on the lid.
Do not drop your Tablet PC.
Do not touch the screen with any sharp objects.
Care and Maintenance
Clean your Tablet PC with a damp, lint-free cloth. Do not use abrasives or solvents.
Use a soft cloth to remov e dust fr om the screen. N ev er use glass cleaners.
Storing your Tablet PC
If storing your Tablet PC for a month or longer, turn the T ablet PC off, fully c harge the battery , then remo ve and store all Lithium ion batteries.
Store your Tablet PC and batteries separately. If you store your Tablet PC with a battery installed, the bat­tery will discharge, and battery life will be reduced. In addition, a faulty battery might damage the T a blet PC.
Store your Tablet PC in a cool, dry location. Temperatures should remain between 13º F (-25º C) and 140º F (60º C).
Traveling with your Tablet PC
Do not transport your Tablet PC while it is turned on.
Do not check your Tablet PC as baggage. Carry it with you.
When traveling with the hard driv e remo ved, wrap the drive in a non-conducting materials (cloth or paper). If you have the drive checked by hand, be ready to install the drive if needed. Never put your hard drive through a metal detector. Have your hard drive hand­inspected by security personnel. You can however, put your hard drive through a properly tuned X-ray machine.
Take the necessary plug adapters if you're traveling overseas. Check the following diagram to determine which adapter you'll need or ask your travel agent.
Outlet Type Location
United States, Canada, Mexico, parts
of Latin America, Japan, Korea, the
Philippines, Taiwan
Russia and the Commonwealth of Independent States (CIS), most of
Europe, parts of Latin America, the
Middle East, parts of Africa, Hong
Kong, India, most of South Asia
United Kingdom, Ireland, Malaysia,
Singapore, parts of Africa
China, Australia, New Zealand
Cleaning your Tablet PC
Always disconnect the power plug. (Pull the plug, not the cord.)
Figure 6-1. Outlet types
71
T Series.book Page 72 Wednesday, July 28, 2004 3:35 PM
LifeBook T Series Tablet PC - Section SIx
KEYBOARD
Caring for your Keyboard
The keyboard of your computer is a very sensitive instrument. It is made up of many switches that are activated when you press on the keys. The keyboard is a major component of the heat dissipation system in a Tablet PC. Due to heat and size considerations the keyboard is not sealed. Because the keys are so close together, it is not easy for the user to see when liq uids have fallen onto the circuitry below the keys.
Attempting to clean the keyboard with a spray on cleaner or rag soaked with cleaner the liquid can drip onto the circuitry sight unseen. Once the liquid seeps between the layers of circuitry, it can cause corrosion or other damage to the circuits. This can result in keys which no longer operate, or which, when pressed, record the wrong characters and other similar failures.
There is no repair for this problem other than replace­ment. The solution is to become aware of the issue and take appropriate steps to protect your keyboard.
To clean the keyboard, use a rag dampened slightly with cleaning solution. Use extre me care to prevent liquid from dripping between the keys. Spraying directly on the keys should be avoided. The spray should be applied first to the cloth, and then the cloth wiped over the keys.
BATTERIES
Caring for your Batteries
Always handle batteries carefully.
Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object). Do not carry lose batteries in a pocket or purse where they may mix with coins, keys, or other metal objects. Doing so may cause an explosion or fire.
Do not drop, puncture, disassemble, mutilate or incin­erate the battery.
Recharge batteries only as described in this manual and only in ventilated areas.
Do not leave batteries in hot locations for more than a day or two. Intense heat can shorten battery life.
Do not leave a battery in storage for longer than six months without recharging it.
Increasing Battery Life
Keep brightness to the lowest comfortable level.
Set the power management for maximum battery life.
Put your Tablet PC in Standby mode when it is turned on and you are not actually using it.
Limit your CD-ROM access.
Disable the Windows CD auto insert function.
Always use fully charged batteries.
Eject PCMCIA cards when not in use.
OPTIONAL FLOPPY DISK DRIVE AND FLOPPY DISKS
Caring for your Floppy Disks
Avoid using floppy disks in damp and dusty locations.
Never store a floppy disk near a magnet or magnetic field.
Do not use a pencil or an eraser on a disk or disk label.
Av oid storing the floppy disks in extremely hot or cold locations, or in locations subject to severe temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).
Do not touch the exposed part of the disk behind the metal shutter.
Caring for your optional Optional Floppy Disk Drive
To clean, wipe the floppy disk drive clean with a dry soft cloth, or with a soft cloth dampened with water or a solution of neutral detergent. Never use benzene, paint thinner or other volatile material.
Av oid storing the floppy disk drive in extremely hot or cold locations, or in locations subject to severe temperature changes. Store at temperatures between 50º F (10º C) and 125º F (52º C).
Keep the floppy disk drive out of direct sunlight and away from heating equipment.
Av oid storing the floppy disk drive in locations subject to shock and vibration.
Never use the floppy disk drive with any liquid, metal, or other foreign matter inside the floppy disk drive or disk.
Never disassemble or dismantle your floppy disk drive.
OPTIONAL CD DRIVE AND CDs
Caring for your CDs
CDs are precision devices and will function reliably if given reasonable care.
Always store your CDs in its case when it is not in use.
Always handle CDs by the edges and avoid to uching the surface.
Avoid storing any CDs in extreme temperatures.
Do not bend CDs or set heavy objects on them.
Do not spill liquids on CDs.
Do not scratch CDs.
Do not put a label on CDs.
Do not get dust on CDs.
72
Loading...
+ 42 hidden pages