For professionals. To be kept by the user for future reference
EN
■ Installation and maintenance rules
The appliance must be installed and maintained
by an approved professional in accordance with
current regulations and codes of practice.
• Warning, hydraulic unit should not be installed
in an air current.
■ Handling
The outdoor unit must not be placed in a horizontal
position during transport.
If not kept upright during transport, the appliance
could be damaged through displacement of
the refrigerant and damage to the compressor
suspension.
Any damage caused by transportation in a horizontal
position is not covered by the warranty.
If necessary, the outdoor unit may be tilted only
during manual handling (to go through a door or up
a staircase). This operation must be conducted very
carefully and the appliance must be immediately
restored to the upright position.
■ Containment of refrigeration circuits
All refrigeration circuits are sensitive to contamination
from dust and moisture. If such pollutants penetrate
the refrigeration circuit, they can aect the reliability
of the heat pump.
Make sure that the connections and refrigeration
circuits (hydraulic unit, outdoor unit) are
protected correctly.
In the event of a subsequent failure and following
an inspection, the presence of moisture or
foreign bodies in the compressor oil would
automatically void the warranty.
- Check upon receipt that the ttings and refrigeration
circuit caps mounted on hydraulic unit and outdoor
unit are properly seated and secured (cannot be
loosened with bare hands). If this is not the case,
tighten them using a C spanner.
- Check also that the refrigeration connections are
sealed (plastic caps or tubes crimped at the ends
and brazed). If the caps must be removed during
the installation (tubes to be re-cut for example),
put them back as soon as possible.
■ Hydraulic connections
The connection must comply with industry standard
practice according to current regulations.
Remember: Seal everything when tting in
accordance with industry standard practice for
plumbing work:
- Use suitable seals (bre gasket, O-ring).
- Use Teon or hemp tape.
- Use sealing paste (synthetic depending on the
case).
Use glycol/water mix if the minimum ow
temperature is set below 10°C. If you are using a
glycol/water mix, arrange for an annual check on the
quality of the glycol. Use monopropylene glycol only.
The recommended concentration is 30% minimum.
Never use monoethylene glycol.
• In some installations, the presence of dierent
metals can cause corrosion problems; the
formation of metal particles and sludge can
appear in the hydraulic circuit.
• In this case, it is advisable to use a corrosion
inhibitor in the proportions indicated by the
manufacturer.
• You must also ensure that treated water does
not become corrosive.
■ Electrical connections
2
1
3
• Before any maintenance operation, ensure
that the general power supply is switched o.
• Specications of electricity supply
The electrical installation must be carried out in
accordance with prevailing rules.
Electrical connections will only be made once all
other installation operations (fastening, assembly,
etc.) have been completed.
Warning!
The contract signed with the energy provider must
be sucient not only to cover the heat pump's power
requirements but also the combined sum of all the
appliances likely to be operating at the same time. If
the power is too low, check the power rating stated
in your contract with your energy provider.
Never use a power socket for the power supply.
The heat pump must be supplied directly with power
(without external switch) by special protected leads
from the electric panel via dedicated bipolar circuit
breakers, C curve for the outdoor unit, C curve for
the electrical heating and domestic water backups
(see tables page 35).
The electrical installation must be tted with a 30mA
RCD.
This appliance is designed to operate using a
nominal voltage of 230 V or 400 V, +/- 10%, 50 Hz
(depending on model).
• General remarks on electrical connections
It is essential to maintain neutral-phase polarity
when making electrical connections.
Rigid wires are preferable for xed installations,
particularly in a building.
Tighten the cables using the cable glands to prevent
the feed wires from being accidentally disconnected.
The earth connection and its continuity must be
ensured.
• Cable glands
To ensure the stability of power (Low Voltage) and
sensor (Extra-Low Voltage) cables, it is essential
that the cable glands are tightened according to the
following recommendations:
Size of cable
gland (PE)
(mm)
PG71 to 51.31
PG91.5 to 63.32.6
PG165 to 124.32.6
Diameter of
cable
(mm)
Cable gland
tightening
torque
(check-nut)
(N.m)
Coupling net
tightening
torque
(N.m)
• Connecting to screw terminals
The use of ring, spade or blade terminals or
caps is prohibited.
- Always select wire that complies with current
standards.
- Bare the end of the wire to around 25 mm.
- With round end pliers, form a loop with a diameter
which matches the tightening screws on the
terminal.
- Tighten the terminal screw rmly onto the
loop created. Insucient tightening can cause
overheating, leading to breakdown or even re.
Rigid wires
25 mm
Loop
Lug on
exible wires
prohibited
Screw and special
washer
Terminal
• Connecting to controller boards
- Remove the corresponding connector and make
the connection.
• 1 package : Hydraulic unit and outside temperature
sensor.
Unpacking and supplies
►
While the courier is still present, carefully check the
general appearance of the appliances and check
that the outdoor unit has not been laid in a horizontal
position.
In the event of a dispute, send any relevant reservations
to the carrier in writing within 48 hours and send a copy
of the letter to Customer Services.
Packing contents list
Heat PumpOutdoor unitHydraulic unit
ModelReferenceCode
Waterstage SHP 16WOYG160LJLWSYG160DJ6
Waterstage SHP TRI 15WOYK150LJL
Waterstage SHP TRI 17WOYK170LJL
Denitions
►
- Split: The heat pump consists of two elements
(an outdoor unit to be installed outdoors and a hydraulic
unit to be installed inside the dwelling).
- Air/water: The surrounding air is the energy source.
This energy is transmitted to the heating circuit water
by the heat pump.
- Inverter: The fan and compressor speeds are
modulated according to the heating requirements.
This technology enables you to save on energy and
operate on a single-phase power supply, whatever
the heat pump's output, by avoiding pulling signicant
amounts of current at start-up.
- COP (Coecient of Performance): This is the
relationship between the energy transmitted to the
heating circuit and consumed electrical energy.
The heat pump transmits the energy contained in the
surrounding air into the dwelling to be heated.
The heat pump consists of four main elements, in which
a refrigerant (R410A) circulates.
- In the evaporator (ref. 13, g. 8, page 12):
The calories are taken from the outside air and
transmitted to the refrigerant. Because it has a low
boiling point, it changes from a liquid to a vapour, even
in cold weather (down to -25°C outside temperature).
- In the compressor (ref. 10, g. 8, page 12):
The vaporised refrigerant is pressurised and takes on
even more calories.
- In the condenser (ref. 14, g. 9, page 13):
The energy of the refrigerant is transmitted to the
heating circuit. The refrigerant returns to its liquid state.
- In the expansion valve (ref. 9, g. 8, page 12):
The liqueed refrigerant is returned to a low pressure
and regains its initial temperature and pressure.
The heat pump is equipped with a controller which
controls the room temperature based on the outdoor
temperature measurement. The room thermostat
(option) provides a corrective action for the temperature
control.
The hydraulic unit is tted with an electrical backup or
boiler connection which intervenes to provide additional
heat during the coldest periods.
• Control functions
- The heating circuit's ow temperature is controlled by
the temperature control.
- Depending on the heating ow temperature,
the outdoor unit's power is modulated by the "Inverter"
compressor.
- Control of the backup electrical heating.
- The daily timer program is used to set the periods
where the ambient temperature is comfortable or
reduced.
- Summer/winter time mode switchover is automatic.
- Management of the boiler backup*.
- Room sensor*: The room sensor provides a corrective
action for the temperature control.
- Control of a second heating circuit*.
- Domestic hot water*: Heating timer program.
- Managing cooling*.
* Where the heat pump is tted with options and associated kits.
• Protective functions
- Anti-legionella cycle for domestic hot water.
- Frost protection: Frost protection cuts in if the heating
circuit's ow temperature falls below 5°C (provided
that the heat pump's electrical power supply is not
interrupted).
Dwelling heat loss (kW)
8
7
6
Backup
5
4
3
HP power
Heat Pump
2
1
0
-20 -15 -10-50510152025
HP +
electrical
backup
Outdoor temperature (°C)
Max
authorised HP
start-up temp.
HP only
46
Water return temperature (°C)
Outdoor temperature (°C)
g. 10 - Examples and operating limits
- 14 -
Waterstage / Installation / 2011 - EN
• Domestic hot water (DHW) operating principle
Two domestic hot water (DHW) temperatures can be
set: comfort and reduced.
The default DHW program is set to the comfort
temperature between 00:00 and 05:00 and between
14:30 and 17:00 and to the reduced temperature for the
rest of the day. This optimises electrical consumption
while ensuring comfortable heating and water
temperatures.
The reduced temperature setpoint may be useful to
avoid restarting the DHW too often and for too long
during the day.
The production of domestic hot water (DHW) is started
when the temperature in the tank drops to 7°C below
the temperature setpoint.
The heat pump produces the domestic hot water, which
is then additionally heated, if required, by the tank's
electrical backup or by the boiler. To ensure a DHW
setpoint over 55°C, the electrical backup heating must
be left on.
Depending on the setting, the comfort temperature can
be reached 24h/day or only at night or following the
DHW program.
If the contract signed with the energy provider includes
a day/night tari, the electrical backup is subject to the
supplier’s power tari and the comfort temperature may
only be reached at night.
If no particular contract has been signed, the comfort
temperature can be reached at any time, including
during the day.
The production of DHW takes priority over heating;
nevertheless the production of DHW is managed
by cycles that regulate the amount of time assigned
to heating and production of DHW in the event of
simultaneous demand.
Bend the pipes into position and make holes
for them through the oor or walls either with
their protective caps in place or after brazing.
Keep the protective caps in place or ends
brazed until the appliance is commissioned.
The outdoor unit must be connected to the hydraulic unit
only with brand new separately insulated copper
connections (refrigerant quality).
Maintain the same pipe diameters (g. 19).
Observe the maximum and minimum distances
between the hydraulic unit and the outdoor unit
(g. 19, page 24); the guarantee of performance and
the service lifespan of the system depend on this.
The minimum length of the refrigeration
connections for correct operation is 5 m.
The appliance's warranty will be void if it is operated
with refrigeration connections less than 5 m long
(tolerance +/- 10%).
If the refrigeration connections are exposed to
weathering or UV radiation and the insulation is not
resistant, protection must be provided.
g. 12 - Example of recommendation for layout of
refrigeration connections
- 16 -
Waterstage / Installation / 2011 - EN
D
Installation of the outdoor unit
►
Installation precautions
▼
The outdoor unit must only be installed
outside. If a shelter is required, it must have
broad openings on all 4 sides and installation
clearances must be observed.
• Choose the location of the appliance after discussion
with the client.
• We recommend choosing a site that is sunny but
sheltered from strong cold prevailing winds.
• The unit must be easily accessible for future installation
and maintenance work (page 20).
• Ensure that connections to the hydraulic unit can be
made easily.
• The outdoor unit is able to withstand bad weather but
avoid installing it in a position where it is likely to be
exposed to signicant dirt or owing water (under a
defective gutter for example).
• Water may ow out of the outdoor unit when it is
operating. Do not install the unit on a paved terrace;
choose a well-drained location (e.g. gravel or sand).
If installation is carried out in an area where the
temperature stays below 0°C for long periods, check
that the presence of ice does not present any danger.
A drainage pipe can also be connected to the outdoor
unit (see g. 14).
• Nothing should obstruct the air circulation through the
evaporator and out from the fan (g. 13).
• Keep the outdoor unit away from heat sources and
ammable products.
• Make sure that the unit does not disturb the
surrounding area or inhabitants (noise level, draught,
low temperature of the ejected air freezing the plants
in its path).
A ≥ 80 mm
B ≥ 100 mm
C ≥ 200 mm
D ≥ 300 mm
E ≥ 500 mm
F ≥ 600 mm
G ≥ 1000 mm
H ≥ 1500 mm
J ≥ 2000 mm
K ≥ 3000 mm
A
B
D
BB
E
H
G
B
G
G
B
A
B
B
B
D
B
B
H
B
B
D
E
E
H
B
J
F
G
g. 13 - Minimum installation clearances around the outdoor unit (all models)
- 18 -
B
B
H
B
B
H
E
B
B
E
Waterstage / Installation / 2011 - EN
H
K
F
• The surface on which the appliance is installed must:
- Be permeable (soil, gravel, etc.).
- Support its weight easily.
- Allow a solid fastening base,
- Not transmit any vibration to the dwelling. Anti-vibratory
blocks are available as an option.
• The wall bracket cannot be used where it is likely to
transmit vibrations. Installing the unit on the ground is
preferred.
Positioning Outdoor Unit
▼
The outdoor unit must be raised at least 50 mm above
ground level. In areas prone to snow, this height should
be increased but should not exceed 1.5 m (gure 12).
- Fasten the outdoor unit by means of screws and
rubber tightening or toothed lock washers to prevent
them from coming loose.
H
In areas with heavy snowfall, if the intake and
outlet of the outdoor unit is blocked with snow,
heating may become dicult and a failure is
likely to occur.
Construct a canopy or place the unit on a high stand
(local conguration).
- Place the unit on a solid stand in order to minimise
impacts and vibrations.
- Do not place the unit directly on the ground as this will
cause problems.
Condensate drain pipe
▼
The outdoor unit can generate a large volume
of water (called condensate).
If the use of a drain pipe is necessary:
- Use the elbow provided (C) and connect a 16 mmdiameter hose for draining the condensate.
- Use the plug(s) provided (B) to block the opening of
the condensate drain pan.
Allow for the condensate to ow away under the force of
gravity (waste water, rain water, gravel bed).
If installation is carried out in an area where the
temperature stays below 0°C for long periods,
equip the drain pipe with trace heating to
avoid it icing up. Trace heating must heat not
only the drain pipe but also the bottom of the
appliance's condensate collection tank.
* In areas with heavy snowfall,
(H) must be higher than the average snow layer.
Air
Waterstage / Installation / 2011 - EN
B
4 holes
B
g. 14 - Installation of the outdoor unit evacuation of
condensates
C
(ø 12 mm)
B
- 19 -
Installation of the hydraulic unit
►
Installation precautions
▼
• Choose the location of the appliance after discussion
with the client.
• The installation space should comply with current
regulations.
• To facilitate maintenance and allow access to the
various parts, we recommend that you provide
sucient space all the way around the hydraulic unit.
350 mm
mini
300 mm
mini
1000 mm
- If the refrigeration connection is only performed at the
end of the installation, make sure that the refrigeration
circuit caps* remain in place and tight throughout the
installation.
* (Hydraulic unit side and outdoor unit side).
- After each maintenance operation on the refrigeration
circuit and before the nal connection, take care to
put the caps back in position to avoid any pollution
of the refrigeration circuit (sealing with adhesive is
prohibited).
Positioning the hydraulic unit
▼
- Fix the bracket S securely (4 screws and plugs) to a
strong, at wall (not a light partition) ensuring that it is
correctly levelled.
350 mm
min.
mini
538 mm
min.
mini
• In accordance with EN 378-1 -2017 standard
(Refrigerating systems and heat pumps - Safety and
environmental requirements), the system's hydraulic
unit and all refrigeration connections passing through
inhabited areas must comply with the minimum room
volume requirements shown hereafter.
The minimum volume of a room (in m3) is calculated
using the formula: "uid ll load" (in kg) / 0.39.
Alternatively, you must ensure that
- The location has natural ventilation through another
room where the combined volume of the two rooms
is greater than "liquid ll load" (in kg) / 0.39 kg/m³.
The opening between the two rooms must have a door
clearance of at least 1 cm.
- Or that the location is mechanically ventilated.
Be careful not to bring ammable gas
near the heat pump during installation,
in particular when brazing is required.
The appliances are not reproof and should
not therefore be installed in an explosive
environment.
- To avoid condensation inside the condenser, remove
the refrigeration circuit caps only when making the refrigeration connections.
300 mm
mini
min.
118 mm
188 mm
418 mm
min.
mini
(S)
g. 15 - Mounting bracket
- Hook the appliance onto its bracket S.
Weight of the appliance (full of water) = 58Kg
- 20 -
Waterstage / Installation / 2011 - EN
10
9
19
C
7
7
C
C
C
6
5
B
B
(S)
4
3
2
1
A
A
TX20
8
19
TX20
g. 16 - Removing the casing
Waterstage / Installation / 2011 - EN
D
12
11
D
TX20
D
11
- 21 -
Refrigeration connections
This appliance uses refrigerant R410A.
Comply with the legislation on handling of refrigerants.
Rules and precautions
►
Connections must be made on the same day
the installation is lled with gas (see para.
"Filling the installation with gas", page 26).
• Minimum tools required
- Set of pressure gauges (Manifold) with hoses
exclusively designed for HFCs (Hydrouorocarbons).
- Vacuum gauge with isolation valves.
- Vacuum pump specically for HFCs (using a standard
vacuum pump is allowed if, and only if, it is tted with
Using tools that have been in contact with
HCFCs (R22 for example) or CFCs is prohibited.
The manufacturer declines any liability with
regard to the warranty if the above instructions
are not observed.
• Flared connections
Lubricating with mineral oil (for R12, R22)
is prohibited.
- Lubricate only with polyolester oil (POE). If POE is not
available, t without lubrication
Coat the ared surface
with POE refrigeration oil.
Do not use mineral oil.
described above, condensation will form on the
surface of the insulation material. Lastly, use insulating
sleeves whose thermal conductivity will be less than
or equal to 0.045 W/mK if the temperature is equal to
20°C. The insulation must be impermeable in order to
withstand the passage of vapour during the defrosting
cycles (glass wool is prohibited).
Shaping the refrigeration pipes
►
Bending
▼
The refrigeration pipes must be shaped only on a
bending machine or with a bending spring in order to
avoid any risk of crushing or breaking them.
Remove the insulation material from the section of
pipe to be bent.
Do not bend copper to an angle greater than 90°.
Never bend pipes more than 3 times in the
same place otherwise traces of fracturing may
appear (hardening of the metal).
Creating the arings
▼
- Cut the pipe to an appropriate length with a pipe-cutter
without damaging it.
- Carefully deburr it, holding the pipe pointing downward
to avoid introducing lings into the pipe.
- Remove the ared connection nut situated on the
valve to be connected and slide the pipe into the nut.
- Proceed to are it, letting the pipe protrude out of the
aring tool's tube.
- After aring, check the state of the working radius (L).
This must not present any scratches or signs of
fracturing. Also check the dimension (B).
• Brazing the refrigeration circuit (if necessary)
- Silver brazing (40% minimum recommended).
- Brazing only with dry nitrogen internal ux.
• Other remarks
- After each maintenance operation on the refrigeration
circuit and before nal connection, take care to put
the caps back in position to avoid any pollution of the
refrigeration circuit.
- To eliminate any lings getting into the pipes, use dry
nitrogen to avoid introducing any humidity that may
adversely aect the appliance's operation. In general,
take every precaution to avoid humidity penetrating
into the appliance.
- Proceed with thermal insulation of the gas and liquid
pipes to avoid any condensation. Use pipe insulators
resistant to temperatures over 90°C. In addition, if the
humidity level in areas where the refrigerant pipes are
installed is expected to exceed 70%, protect the pipes
with pipe insulators. Use an insulating material thicker
than 15mm if the humidity level reaches 70 ~ 80%,
and an insulating material thicker than 20mm if
the humidity exceeds 80%. If the recommended
thicknesses are not observed under the conditions
- 22 -
B
-0.4
L
C
C
Flaring tool
Pipe
Dimensions in mm
Pipe ø
LB 0/
9.52 (3/8")2.5 to 2.713.222
15.88 (5/8")2.9 to 3.119.729
g. 17 - Flaring of the ared connections
Waterstage / Installation / 2011 - EN
Nut
are
■ Outdoor unit
FrontSideLower
■ Hydraulic unit
Sortie dessousSortie avantSortie latérale
g. 18 - Feeding through ared connections
Waterstage / Installation / 2011 - EN
- 23 -
HP modelWaterstage SHP
gasliquid
Outside unit connections5/8"3/8"
Diameter(D1) 5/8"(D2) 3/8"
Refrigeration
connections
Maximum Height Difference
Hydraulic unit connections5/8"3/8"
1 Without additional lling of R410A.
2 Taking into account a possible additional ll of refrigerant R410A (see "Additional lling", page 28).
3 Outdoor unit over hydraulic unit and heating only / Other cases.
Minimum length (L)5
Maximum length 1 (L)15
Maximum length 2 (L)30
2/3
(D)25 / 15
Hydraulic
unit
Outdoor unit
Heat Pump
Hydraulic
Heat
Pump
mini
mini
min.
5m
5m
unit
DL
DL
"Liquid” valve
“Gas” valve
"Liquid" refrigerant
connection
D2 diameter
Flared nut
Flared nut
Flared nut
Flared nut
Outdoor unit
"Gas" refrigerant
connection
D1 diameter
g. 19 - Refrigeration connections (authorised diameters and lengths)
- 24 -
Waterstage / Installation / 2011 - EN
Checks and connection
►
The refrigeration circuit is very sensitive
to dust and humidity: check that the area
around the connection is clean and dry before
removing the plugs protecting the refrigeration
connectors.
Indicated blowing value: 6 bar for minimum
30 seconds for connection of 20 m.
Checking the gas connection (large diameter).
Connect the gas connection to the outdoor unit.
Blow dry nitrogen into the gas connection and inspect
its end:
- If water or impurities emerge, use a brand new
refrigeration connection.
Otherwise, proceed with aring and connect the
refrigeration connection to the outdoor unit immediately.
Checking the liquid connection (small diameter).
Connect the liquid connection to the hydraulic unit.
Blow nitrogen into the gas-condenser-liquid
connection system and inspect its end (outdoor unit side).
- If water or impurities emerge, use a brand new
refrigeration connection.
- Otherwise, proceed with aring and connect the
refrigeration connection to the outdoor unit immediately.
UE
1
Azote
Nitrogen
2
Azote
Nitrogen
3
Azote
Nitrogen
g. 21 - Checking refrigeration connections
OU
UE
OU
UE
OU
Gas
Liaison
connection
gaz
Liaison
Gas
connection
gaz
gaz
Gas
Liaison
Liquid
connection
liquide
MH*
HIU
MH*
HIU
Take particular care to position the tube
opposite its connector so as not to risk
damaging the threads. A properly aligned
connector can be attached easily by hand
without much force being required.
- Remove the plugs from the pipes and the refrigeration
connections.
- Warning! Avoid positioning the gas pipe in front of the
pump.
- Comply with the indicated tightening torques.
Holding spanner
Torque wrench
DesignationTightening torque
Flared nut 9.52 mm (3/8")32 to 42 Nm
Flared nut 15.88 mm (5/8")63 to 77 Nm
Plug (A) 3/8"20 to 25 Nm
Plug (A) 5/8"30 to 35 Nm
Plug (B) 3/8", 5/8"10 to 12 Nm
Plug (A) and (B) : see g. 22, page 27.
g. 20 - Tightening torques
Waterstage / Installation / 2011 - EN
- 25 -
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