Fujitsu VFY:U9310M451FGB User Manual

Operating Manual

FUJITSU LIFEBOOK U9310

System
Congratulations on your pu
product from Fujitsu.
rchase of an innovative
The latest information about our products, tips, updates etc. can be found on the Internet at: "
You can nd driver updates at: "http://s upport.ts.fujitsu.com /download"
Should you have any technical questions, please contact:
our Hotline/Service Desk ("
Your sales partner
Your sales office We hope you enjoy working with your new Fujitsu system!
http://support.ts.fujitsu.com/contact/servicedesk")
Issued by / EU importer
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
© Fujitsu Technology Solutions GmbH2020. All rights reserved.
tion Date
Publica
06/2020
o.: A26391-K504-Z325-1-7619, edition 1
Order N
FUJITSU LIFEBOOK U9310
Operating Manual
Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the notebook 19 Security functions 45 Connecting external devices 52 Removing and installing components
during servicing 58 Settings in BIOS Setup Utility 59 Troubleshooting and tips 64 Technical data 72 Manufacturer’s notes 75 Index 76
Remarks
Information on the product description meets the design specications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notication. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.
The terms HDMI and HDMI High-Denition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG , Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum in the USA and other countries.
All other trademarks specied here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.

Contents

Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conven tion s .................................................................. 8
Portsand controls ..................................................................... 9
Importantnotes ........................................................................ 12
Safetynotes ............................................................................ 12
Additional safety notes for devices with radio components . . . . . ............................. 13
Energysaving .......................................................................... 13
Energy saving under Windows ....................................................... 13
Travellingwith your notebook ............................................................ 14
Before you travel ................................................................... 14
Notebook: transporting ............................................................... 14
Cleaning the notebook .................................................................. 15
First-time set up o
Unpacking and che Selectingalocat Mains adapter con Switchingonthe
Working withthenotebook ............................................................ 19
Status indicators ........................................................................ 19
Switching on the notebook . . . . ........................................................... 21
Notebook: switching off .................................................................. 21
Keyboard ............................................................................... 22
Virtual numeric keypad .............................................................. 24
Function keysand key combinations .................................................. 24
F-Lock setting ....................................................................... 26
Keyboard withbacklight .............................................................. 27
Country and keyboard s ettings ....................................................... 27
Touchpad and touchpad buttons .......................................................... 28
Moving the pointer .................................................................. 28
Selecting an item .................................................................... 28
Executing commands . . . . . ........................................................... 28
Dragging items ...................................................................... 29
Touchscreen/LCD screen without touch function (device-dependent) . . . ..................... 29
Using ngers ....................................................................... 30
WebCam and Infrared Camera ........................................................... 31
Rechargeable battery ................................................................... 32
Charging, caringforandmaintaining the battery ....................................... 32
Switch the battery offand on ......................................................... 32
Using the power-management features ................................................... 33
Adjusting fancontrol ................................................................. 34
Memory cards .......................................................................... 35
Supported formats .................................................................. 35
Inserting thememorycard ........................................................... 35
Removing the memory card .......................................................... 35
Loudspeakers and microphones . . . ....................................................... 36
SIM card (conguration dependent) ....................................................... 37
Inserting theSIMcard ............................................................... 37
fyourdevice .........................................................
cking the device ......................................................
ion .....................................................................
necting ...............................................................
device for the rst time ..................................................
16
16 17 17 18
Fujitsu 3
Contents
Removing aSIM card ............................................................... 38
Wireless components Wireless LAN / Bluetooth / LTE (optional) . . . .......................... 39
Switching the wireless components on and off ......................................... 39
Setting up WLANaccess ............................................................ 39
Access via LTE (optional) ............................................................ 39
Ethernet and LAN ....................................................................... 40
Your USB Type-C Port Re plicator (optional) . . ............................................. 41
Ports on the PortReplicator .......................................................... 41
Setting up theportreplicator ......................................................... 42
Connecting the mains adapter to the Port Replicator . .................................. 42
Connect the notebook to the port replicator . . . ......................................... 43
Switching on the notebook via the port replicator . . . . . .................................. 44
Switching offnotebook via PortReplicator ............................................. 44
Disconnecting the notebook from the Port Replicator .................................. 44
Security functions ..................................................................... 45
Conguring the ngerprint sensor ........................................................ 45
Conguring the palmveinsensor ......................................................... 46
Using the Security Lock ................................................................. 46
Conguring passwordprotection in BIOSSetupUtility ...................................... 47
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 47
Password protection for booting of the operating system . .............................. 49
Password protection for the harddisk ................................................. 49
Trusted Platform Module (TPM) (device-dependent) . . . . . .................................. 50
Enabling TPM ....................................................................... 50
Disabling TPM ...................................................................... 50
SmartCard reader ....................................................................... 51
Inserting theSmartCard ............................................................. 51
Connecting externaldevices ........................................................... 52
HDMI port .............................................................................. 52
Connecting an external monitor to the port replicator . . . . . .................................. 53
Connecting USB devices ................................................................ 54
USB port Intel® Thunderbolt
TM
3with charging function anddisplay port(USBType-C) .... 55
USBport with charging function (Anytime USB charge) ................................. 56
HowtoremoveUSBdevices correctly ................................................ 56
Headset port ........................................................................... 57
Removing and installing components during servicing . . ............................... 58
Settings in BIOS Setup Utility . . ........................................................ 59
Starting the BIOS Setup Utility ........................................................... 59
Operating the BIOS Setup Utility ......................................................... 60
Exiting BIOS Setup Utility ................................................................ 61
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . ................... 61
Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . ............... 61
Load Setup Defaults – Copy Standard Entries ......................................... 61
Discard Changes – Discard changes without exiting the BIOS Setup Utility ............... 61
Save Changes - save changes without exiting the BIOS Setup Utility . ................... 61
Save Changes and Power Off . . . . . . ................................................. 61
Erase Disk ............................................................................. 62
Troubleshooting and tips .............................................................. 64
Help if problemsoccur ................................................................... 64
4 Fujitsu
Contents
Reset by switching off thebattery ........................................................ 65
Restore contentsoftheharddiskfromRecovery CD/DVD .................................. 65
Restoring the system under Windows 10 . . . . . . ............................................ 66
The notebook’s date or time is incorrect ................................................... 66
Whencertain characters are entered on the keyboard, only numerals are written ............. 66
The notebook’s LCD screen remains blank . . . . ............................................ 66
The LCD screen is difculttoread ........................................................ 66
The external monitorremains blank ...................................................... 67
The external monitorisblankortheimageisunstable ..................................... 67
The notebook cannot be started . . . ....................................................... 68
The notebook stops working . . ........................................................... 68
The printer does not print . . . . . ........................................................... 68
The wireless connection to a network does not work . . . .................................... 69
SmartCard reader is not recognised. . . . ................................................... 69
SmartCard PINforgotten ................................................................ 69
SmartCard lost ......................................................................... 69
Error messages on thescreen ........................................................... 70
Technical data ......................................................................... 72
LIFEBOOK ............................................................................. 72
Rechargeable battery ................................................................... 72
Mains adapter (notebook computer) . . . ................................................... 73
USBType-C Port Replicator (optional) .................................................... 73
Mains Adapter USB Type-C Port Replicator (optional) . . .................................... 74
Manufacturer’s notes .................................................................. 75
Disposal and recycling .................................................................. 75
TCO Certied ........................................................................... 75
Certication markings ................................................................... 75
Index .................................................................................. 76
Fujitsu 5
Contents
6 Fujitsu

Innovative technology

Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook canbefoundin"
Ports and controls", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.
Software oriented components of these instructions refer t o Microsoft products, if they come within the scope of the delivery.
If you install other software products, pay attention to the operating instructions of the manufacturer.
Fujitsu 7
Innovative technology

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warra nty will be invalidated if the device becomes defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered the command line, e.g. start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
terms an d texts used in a software interface, e.g.: Click on Save
names of programs or les, e.g. Windows or setup.exe.
indicates
cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more information, go to "
Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manua l
indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
F10
8 Fujitsu

Ports and controls

Ports and controls
This chapte r presents the individual hardware components of your device. It gives an overview of the indicators and ports of the device. Please familiarise yourself with these components before you start to work with the device.

Front

2
1
3
2
4
1
9
8
5
1 = Microphone (optional) 2 = Infrared camera sensors (optional) 3 = WebCam (optional) 4 = WebCam LED (optional) 5 = Status indicators
5
6
7
6 = ON/OFF button 7 = Fingerprint sensor (optional) or palm
sensor (optional) 8 = Touchpad buttons 9 = Touchpad
Fujitsu 9
Ports and controls

Left side

1 4 5 7632
1 = DC input connector (DC IN) 2+3= USB port Intel® Thunderbolt
with charging function and display port (USB Type-C)
4 = HDMI port
The descriptions in this document show the standard product conguration with Intel® Thunderbolt
Alternative USB congurations without Intel® Thunderbolt also available for projects:
Pos. 2 = USB 3.2 Gen2 port with c harging function and DisplayPort (USB Type-C™)
Pos. 3 = USB port 3.2 Gen1 (USB Type-C)

Right side

1 2 3 4 5
1=SlotforSI
M cards (optional) 2 = Slot for memory cards 3=USBport3
.2 Gen1 (USB Type-A)
5 = USB 3.2 Gen1 port with charging function
TM
3
(USB Type-A, Anytime USB charge) 6 = Headset jack 7 = SmartCard reader
TM
3.
TM
3are
4 = LAN connec
tor (removable)
5 = Security lock device
10 Fujitsu
Ports and controls

Bottom

1
1
2
1 = Loudspeaker 2 = Off button for the battery (recessed)
Fujitsu 11

Important notes

Important notes
ImportantnotesNotes

Safety notes

SafetynotesNotes
This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below.
Please pay special attention to the sections in the manual marked with the symbol on the left.
When connecting and disconnecting cables, observe the relevant notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient con ditions in the "
Page 72 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the rst time.
When cleaning the device, please observe the relevant notes in the section "
Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 58.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This noteboo equipment. I please cont
Opening an
Please op
12 Fujitsu
k complies with the relevant safety regulations for data processing
f y ou have questions about using your notebook in a particular area,
act your sales outlet or our Hotline/Service Desk.
gle of the LCD screen
en the LCD screen carefully until you feel resistance. Do not try to open it further with force!
Important notes

Additional safety notes for devices with radio components

Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must be sure to observe the following safety notes when using your notebook:
Switch off the radio components when you are in an aircraft or driving in a car.
Switch off the radio components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
Switch off the radio components when you let the device get near ammable gases or into hazardous environments (e.g. petro l station, paintshops), as the transmitted radio waves can cause an explosion or a re.
For information on how to switch radio components on and off, see chapter
Switching the wireless components on and off", Page 39.
"

Energy saving

NotesEnergyEnergysaving
Switch the notebo are not using them Youwillthenbea
ok off when it is not in use. Switch off external, connected devices if you
. If you use the energy saving functions, the notebook uses less energy.
ble to work for longer before having to recha rge the battery.
Energy efcien You save money w
Energy savin
Make use of the power management features (see ""Using the power-management features",
Page 33").
Fujitsu 13
cy is increased and the environmental impact is r educed.
hile protecting the environment.
g under Windows
Important notes

Travelling with your notebook

MobileoperationNotesTrans portationNotebook
Please observe the points listed below when travelling with your notebook.

Before you travel

Back up important data stored on your hard disk.
NotebookTravel,notebook
Switch o ff the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation for your wireless component.
If you wish to use your notebook during a flight, rst check with the ight
attendants if it is OK to do so.
When travelling in other countries
If you a re travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for your notebook. Do not use any other voltage converter!
Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
Contact the rele vant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook computer. Please observe the additional safety instructions for devices with radio components, found in the handbook “Safety/formalities”.

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
Switch the notebook off.Unplug the mains adap ter and all external devices from the power socket.Disconnect the mains adapter cable and the data cables for all external devices.Close the LCD screen.To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14 Fujitsu

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth.
Important notes
Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreenCrystalViewdisplay
To prevent accidental activation of the device, remove the power plug of
the mains adapter from the power socket. Thesurfacemaybecle
been dipped in water To clean the keyboard and the Touchpad, if available, you can use disinfectant wipes.
Ensure that no liquid enters the device.
.
aned with a dry cloth. If particularly dirty, use a damp cloth that has
mixed with mild domestic detergent and then carefully wrung out.
Fujitsu 15

First-time setup of your device

First-time setup of your devic
First-timesetu pGettingstarted
The battery must be charged if you w ant to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.
Unpacking and c
Unpack all the individual parts.
Check your d
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the rst time, connect it to the mains voltage using the mains adapter, see " adapter must be connected during the entire installation process.
A system test is performed when your device is rst switched on. Various messages can appear. The display may remain dark for a short time or may icker.
Please follow the instructions on the screen.
NEVER switch off your device during the rst-time setup process.
Mains adapter connecting", Page 17.Themains
hecking the device
Should you discover any damage that occurred during transportation, notify your local sales outlet immediately!
PackagingTransport
evice for any visible damag e which may have occurred during transportation.
e
You m a y nee
16 Fujitsu
d the packaging in the future, if you need to transport your device.

Selecting a location

SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. F ollow the instructions below when doing so:
Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result.
Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
The underside of the device heats up during normal operation. Prolonged contact with the skin may become unpleasant or even result in burns.
Place the device on a stable, at, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
Keep other objects at least 100 mm / 3.94 inches away from the device and its mains adapter to ensure adequa te ventilation.
Never cover the ventilation slots of the device.
Do not expose the device to extreme environmental conditions. Protect the device from dust, humidity, and heat.

Mains adapter connecting

PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in which you purchased yo ur device. Make sure that the power cab le is approved for use in the country in which you intend to use it.
First-time setup of your device
Connect the power cable (1) to the power
adapter provided for the device, see chapter "
Technical data", Page 72.
Plug the mains cable (2) into a mains outlet.
3
Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
2
1
Fujitsu 17
First-time setup of your device
Switching on the device for the rst time
Switchingonforthersttime
When you switch on the device for the rst time, the supplied software is installed and congured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using th e mains adapter.
During the installation process, DO NOT restart the device unless you are requested to do so!
To make it easier to use yo is pre-installed on the
During install
hard disk.
ation, follow the instructions on screen.
If a W indows op information o
n the system and drivers, help programmes, updates, manuals etc. on
the device or o
You can nd in on the Intern
et at "
ur device for the rst time, the operating system
Switch on your device.
erating system is installed on your device, you will nd more
n the Internet under "
http://www.fujitsu.com/fts/support/".
formation and help on the Windows operating system functions
http://windows.microsoft.com".
18 Fujitsu

Working w ith the notebook

Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter entitled " devices such as a mouse and a printer to the notebook.

Status indicators

Statusindicators
The status indicators provide information about the status of the power supply, the hard disk and the keyboard functions.
Connecting external devices", Page 52 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
F
Fujitsu 19
Working with the notebook
Indicator Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
Indicator is illuminated: The notebook is switched on.
Indicator ashes: The notebook is in standby mode.
Indicator is off: The notebook is switched off.
Battery status indicator/ma
The state of charge of th e ba
1. With AC adapter connected
The indicator lights up orange: The battery is cha rging.
The indicator is off: Cha
The indicator ashes orange: The battery cannot be charged as the battery is too hot or cold for charging. The charg ing process is continued as soon as the battery reaches a permissible temperature again.
2. Running on battery (wi
The indicator is off: Battery level is 100-21%.
The indicator light
3. Battery abnormality/error: The indicator ash
BatterystatusindicatorBatterysymbolBatteryindicator
F Lock indicator
F
IndicatorFLock
The indicator lights up: The key combination Instead of the imprinted standard functions of the function keys, the Fn functions can be executed by pressing the keys directly (see chapter "
key combinations", Page 24).
Num Lock indicator
IndicatorNumLock
Indicator is illuminated: The keypad is activated. You can output the characters indicated on the upper right of the keys.
Caps Lock indicator
IndicatorCapsLock
Indicator is illuminated: The Caps Lock key has been pressed. All th e characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Scroll L
IndicatorScrollL
Indicat effect
ock indicator
ock
or is illuminated: the key combination
that this key has varies between applications.
ins connection
ttery is shown by the battery indicator.
:
rging is completed.
thout AC adapter):
s up red: Battery level is 20-0%.
es red.
Fn
+
Num
key has been pressed. The virtual numerical
Fn+Scr
F
has been pressed.
Function keys and
has been pressed. The
20 Fujitsu

Switching on the notebook

The power-on indicator is lit.

Notebook: switching off

Back up your data and close all applications before you switch off your device. Otherwise data might be lost.
Working w ith the notebook
Open the LCD screen.
Switchingon
Press the ON/OFF button for about 1
second to switch the notebook on.
Shut down the operating system correctly.
Notebook
If the notebook does not switch itself off
automatically, press the ON/OFF button for about 5-10 seconds.
Close the LCD screen.
Fujitsu 21
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