FUJITSU ServerView Suite User Manual
User Guide - English
Fujitsu Software ServerView Suite
ServerView Update Management
ServerView Operations Manager V6.20
Edition June 2013
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Copyright and trademarks
Copyright © 1998 - 2013 Fujitsu Technology Solutions.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective
manufacturers.
Contents
Contents 3
1 Introduction 9
1.1 Concepts 10
1.2 Prerequisites 12
1.2.1 Prerequisites on managed servers 12
1.2.2 Prerequisites on connection blades 15
1.2.3 Prerequisites on systems with operating system ESXi (flash
via iRMC S3 using cURL) 15
1.2.4 Prerequisites on TFTP server 16
1.2.5 Prerequisites on the Central Management Station (CMS) 17
1.2.5.1 Update Management Logon (OS=Windows) 17
1.2.5.2 Configuration of Update Management (Repository, …)
1.2.5.3 Update Data 19
1.3 Notes on management stations 21
1.3.1 Shutdown and restart 21
1.3.1.1 Status after unplanned restart 21
1.3.1.2 Procedure for resolving the errors 21
1.3.2 Updating the management station with components which
needs a reboot 21
1.3.3 Multiple management stations 22
1.4 Autonomous Support Packages (ASP) 22
1.5 PRIMERGY Support Packages (PSP) 22
1.5.1 Current PSP versions 22
1.5.2 Components of a PSP 23
1.5.3 Product Detection of Primergy Support Packages 24
1.5.4 Initial Installation of Primergy Support Packages 26
1.6 Notes on deleting servers from the ServerList 27
1.7 Typographic conventions 28
1.8 ServerView Suite link collection 29
1.9 Documentation for the ServerView Suite 30
2 Overview 33
3 Update Procedures 37
3.1 Online update 38
3.2 Update via TFTP server 40
19
ServerView Update Management 3
Contents
3.2.1 Updating a hardware system 41
3.2.2 Updating a system running a VMware ESXi operating system (flash via iRMC S3 using cURL) 43
3.3 Access to update data 45
4 Installing ServerView Update Agents 47
4.1 Installation on the managed server 47
4.1.1 Requirements for installation 47
4.1.2 Requirements for uninstallation 48
4.1.3 Installing Update Agent V6.0 (or later) 49
4.1.3.1 Installation under Windows 49
4.1.3.2 Installation under Linux or VMWare (ESX) 52
4.2 Installation on the TFTP server 55
4.2.1 Installation under Windows 55
4.2.2 Installation under Linux 56
5 User Interface 57
5.1 Update Manager Main Window 57
5.1.1 The tree structure 60
5.1.2 Server Details tab 65
5.1.3 Update Details tab 71
5.1.4 Job Details tab 76
5.1.5 Dialog boxes and wizards 80
5.1.5.1 LogOn dialog box 81
5.1.5.2 Cleanup Wizard 84
5.1.5.3 Server Details dialog box 89
5.1.5.4 Create Job Wizard 95
5.1.5.5 Update Details dialog box 106
5.1.5.6 PSP Details dialog box 110
5.1.5.7 Copy Job Wizard 112
5.1.5.8 Job Details dialog box 124
5.1.5.9 Edit Job dialog box 127
5.1.5.10 Change TFTP Address dialog box 130
5.2 Repository Manager Main Window 132
5.2.1 The tree structure 133
5.2.2 Updates tab 135
5.2.3 Collections tab 139
5.2.4 Dialog boxes 142
5.2.4.1 Edit Update's Properties dialog box 142
4 ServerView Update Management
Contents
5.2.4.2 Import Repository Components dialog box 146
5.2.4.3 Import Repository Components - Results dialog box 149
5.2.4.4 Export Repository Components dialog box 151
5.2.4.5 Export Repository Components - Results dialog box 153
5.2.4.6 Delete Repository Components dialog box 155
5.2.4.7 Delete Repository Components - Results dialog box 157
5.2.4.8 PSP Details dialog box 159
5.2.4.9 Create Collection dialog box 161
5.2.4.10 Edit Collection dialog box 163
5.3 Download Manager Main Window 165
5.3.1 The tree structure 166
5.3.2 Task Management Tab 167
5.3.3 Scheduled Tasks Tab 170
5.3.4 Log Files Tab 172
5.3.5 Dialog boxes 175
5.3.5.1 Add Download Server Tasks dialog box 175
5.3.5.2 Edit Download Server Tasks dialog box 178
5.3.5.3 Activate Download Server Tasks dialog box 180
5.4 Configuration Main Window 182
5.4.1 General Settings Tab 183
5.4.2 Mail Settings Tab 185
5.4.3 Download Settings Tab 187
5.4.4 Configuration Wizard 189
5.4.4.1 Start step (Configuration Wizard) 190
5.4.4.2 Repository step (Configuration Wizard) 191
5.4.4.3 Miscellaneous step (Configuration Wizard) 196
5.4.4.4 Download Settings step (Configuration Wizard) 197
5.4.4.5 Mail Settings step (Configuration Wizard) 199
5.4.4.6 Activate step (Configuration Wizard) 201
5.5 Filter dialog box 203
5.5.1 Standard (Filter dialog box) 203
5.5.2 Character strings (Filter dialog box) 204
5.5.3 Integer values (Filter dialog box) 205
6 Managing Updates 207
6.1 Update Manager 207
6.1.1 Opening Update Manager 207
6.1.2 Closing Update Manager 208
6.1.3 Logging on to the Server 208
ServerView Update Management 5
Contents
6.1.4 Resetting the update agent of a server 209
6.1.5 Displaying the update log for a server 211
6.1.6 Displaying detailed information about an update 211
6.1.7 Managing jobs 211
6.1.7.1 Creating a job 211
6.1.7.2 Copying a job 213
6.1.7.3 Releasing a job 215
6.1.7.4 Deleting a job 215
6.1.7.5 Displaying detailed information about a job 215
6.2 Repository Manager 216
6.2.1 Opening Repository Manager 216
6.2.2 Closing Repository Manager 216
6.2.3 Editing updates 217
6.2.4 Releasing updates 217
6.2.5 Managing user-defined groups (Collections) 218
6.2.5.1 Creating a user-defined group 218
6.2.5.2 Editing a user-defined group 218
6.2.5.3 Releasing updates in a user-defined group 219
6.2.5.4 Deleting a user-defined group 219
6.2.6 Re-Initializing the Repository 220
6.3 Download Manager 222
6.3.1 Adjusting the Download Service 222
6.3.2 General Information on Download Manager 223
6.3.3 Opening Download Manager 224
6.3.4 Closing Download Manager 224
6.3.5 Creating a new download task 224
6.3.6 Assigning servers to a download task 225
6.3.7 Editing a download task 225
6.3.8 Deleting a download task 226
6.3.9 Monitoring download tasks 226
6.3.10 Managing log files 227
6.4 Configuration 227
6.4.1 Opening the configuration 227
6.4.2 Closing the configuration 228
6.4.3 Setting Global Parameters 228
6.5 Filtering a table 232
7 Command-Line Interface 233
7.1 GFCLI (Command-Line Interface) 233
6 ServerView Update Management
Contents
7.1.1 Call Parameters 234
7.1.2 StartFlash (Command) 237
7.1.3 WaitForDone (Command) 240
7.1.4 Reboot (Command) 242
7.1.5 Cleanup (Command) 244
7.1.6 Cancel (Command) 245
7.1.7 Result Files 247
7.1.7.1 StartFlash (Event) 248
7.1.7.2 Ready (Event) 251
7.1.7.3 Cancel (Event) 252
7.1.7.4 SequenceError (Event) 252
7.1.7.5 ParamError (Event) 253
7.1.7.6 LogonError (Event) 253
7.1.7.7 MemoryError (Event) 253
7.1.8 Batch Files (Examples) 254
7.1.9 CLI Standalone 267
7.2 citfs.bat (batch job) 267
8 Troubleshooting 271
8.1 Error messages in the Update Manager 271
8.2 Error messages in the Download Manager 276
8.3 Error messages in the Configuration Wizard 280
8.4 Error messages in the Repository Manager 283
8.5 Problems with Single Sign-On 283
8.6 Problems with Logon 283
8.7 Problems with entries in the tree structure 285
8.8 Problems with components 286
8.9 Problems with Fibre Channel (FC) Controllers 287
8.10 Event ID 2370 on managed node 287
8.11 Installation/Uninstallation of updateable components without
using Update Manager 289
Index 291
ServerView Update Management 7
8 ServerView Update Management
1 Introduction
ServerView Update Management allows you to manage updates for the firmware and software components of PRIMERGY servers. Update Management comprises the following applications:
l Update Manager provides a mechanism for managing updates and
installing them on the monitored managed nodes.
l Repository Manager provides a mechanism for managing the repos-
itory:
o
view a list of updates contained in the repository
o
change properties of contents
o
update your local repository on the management station
o
create collections
l Download Manager provides a mechanism for checking for available
updates and downloading new ones for the monitored managed nodes
from the Fujitsu Technology Solutions web server to the local repository
on the management station.
l Configuration provides a mechanism for defining the configuration set-
tings for the
o
Update Manager
o
Repository Manager
o
Download Manager
ServerView Update Management 9
1 Introduction
1.1 Concepts
Update Management is based on a database concept where the GUIs and
services communicate exclusively via the database:
1. The GUIs are used to define jobs for the services and write these jobs
to the database.
2. The services retrieve their jobs from the database, process these in the
background and write the results to the database.
3. The GUIs then display the results from the database.
The tasks performed by the various services are described below:
The Inventory Service reads the inventories of the PRIMERGY servers and
writes the results to the database. (The inventory contains the entire hardware and software configuration data of a PRIMERGY server.)
The Download Service downloads updates from the download server into
the repository.
In addition to the download via the Download Service, you can also
import updates from the ServerView-Update DVD to the repository
using the Repository Manager
For the initial update (Update Manager Express) of your PRIMERGY
server, load the updates from the ServerView Update DVD first
because otherwise this process may take a very long time to complete
due to the large volume of data. Since the DVD, which is published
almost monthly, may not contain the latest updates, you should then
download the latest updates using the Download Service.
10 ServerView Update Management
1.1 Concepts
The Update Service performs the following tasks:
1. It detects which updates are available for the individual PRIMERGY
servers based on the inventories and repositories, and returns the result
to the database so that this can be displayed in the GUI.
2. It uses the jobs you define in the GUI to transfer the updates from the
repository to the PRIMERGY servers.
These interrelationships are illustrated in the following graphic.
Figure 1: Interaction between the various services for Update Management
ServerView Update Management 11
1 Introduction
1.2 Prerequisites
You can get the applications ServerView Agents, ServerView Update Agent,
ServerView Operations Manager from the:
l ServerView Suite DVD 1 (bundled with PRIMERGY server)
l Download section of the Fujitsu Technology Solutions Web server:
http://support.ts.fujitsu.com
1.2.1 Prerequisites on managed servers
Online server allows components to be installed only while the operating system is running.
l ServerView Agents for Windows or Linux must be installed.
l ServerView Update Agent (Windows >=V5.10.02, Linux >=V5.10-01)
must be installed
l In a firewall configuration on the managed nodes, the following ports
must be enabled:
o
161 (snmp)
o
3171 (ServerView Update Agent)
o
3172 (SCS)
12 ServerView Update Management
1.2 Prerequisites
Security
If you need security (configuration with AccountCheck) before performing an
update on the managed server, you can either use Single Sign-On or you
must specify a user group.
l Single Sign-On
Requirements:
o
ServerView agents as of V 5.0
o
ServerView update agent as of V 5.0
o
The certificate from the Central Management Station (CMS) must
be copied to the managed nodes.
l Specify a user group
Windows: during ServerView Update Agent installation
Linux: during ServerView Update Agent installation default settings are
configured
Default user group: GFUSER
Default user: globalflash with password globalflash
You can change the default settings by editing the file LinuxF-
wuAgent.cfg.
Inventory
Requirements of ServerView Agents for serving firmware of
l Broadcom LAN controller
Windows: PSP Broadcom_LAN_BACS/_E / …
Linux: SV Update Agent
l RAID controller
Linux: ServerView RAID
l Fibre Channel Controller (Emulex) and Linux Operating System
Requirements for updating the firmware are as follows:
ServerView Update Management 13
1 Introduction
If Linux was installed either manually or using ServerView Installation
Manager <= 11.13.04, you have to perform the following activities:
o
Installing Emulex OCM package (Core or FUI)
o
Installing OEM drivers Ipwc, be2net, and be2scsi
o
In case of a 32-Bit operating system:
Installing 32 Bit libHBAAPI by using HBA tools.
o
In case of a 64-Bit operating system:
Installing 32-Bit libHBAAPI by using HBA tools
Installing the 32-Bit library libnl.so.1
o
Installing ServerView Agents V6.11 or newer
14 ServerView Update Management
1.2 Prerequisites
1.2.2 Prerequisites on connection blades
To prepare a connection blade for update via Update Manager, configure it as
follows:
1. Open the graphical user interface of the connection blade, e.g. via a
browser:
http://<ipadr connection blade>
2. Security > Secure Shell:
Set the following values:
Admin Mode: Enable
SSH Version 1: Disable
SSH Version 2: Enable
1.2.3 Prerequisites on systems with operating system ESXi (flash via iRMC S3 using cURL)
Prerequisites:
l Operating sytem version: ESXi 5.0 or later.
l ServerView CIM Providers as of V6.00.05
To prepare a system running a VMware ESXi operating system for update via
Update Manager, configure it as follows:
1. Install the CIM Provider.
2. Make sure the system includes an iRMC S3 (with firmware as of 53A
for a TX/RXnnnS7 and firmware as of 5.26G for a BX920/924 S3).
3. Make sure that both the system and the iRMC S3 are connected to the
Network and configured.
4. Make sure ssh is enabled on the ESXi system.
ServerView Update Management 15
1 Introduction
1.2.4 Prerequisites on TFTP server
A TFTP server is necessary for updating connection blades / management
blades.
l ServerView Agents for Windows or Linux >= V5.10 must be installed.
l ServerView Update Agent (Windows >=V5.10.02, Linux >=V5.30-00)
must be installed
A TFTP server is also necessary for updating iRMC S3 firmware and/or
BIOS on a VMware ESXi operating system.
l For updating iRMC S3 firmware, the following must be installed:
o
ServerView Agents for Windows or Linux >= V6.10
o
ServerView Update Agent for Windows or Linux >= 6.10
l For updating the BIOS, the following must be installed:
o
ServerView Agents for Windows or Linux >= V6.11
o
ServerView Update Agent for Windows or Linux >= 6.11
TFTP server Windows
l Fujitsu Technology Solutions PXE server (<=1.13.0000, >=1.15.0000)
must be installed.
Only the TFTP service has to be active!
For installation of TFTP Server Windows see "Installation under Win-
dows" on page 55.
TFTP server Linux
l The software package for tftp service (firewall configuration must allow
tftp) must be installed
For installation of TFTP server Linux see "Installation under Linux" on
page 56.
16 ServerView Update Management
1.2 Prerequisites
1.2.5 Prerequisites on the Central Management Station (CMS)
On the central management station, ServerView Operations Manager must
be installed.
1.2.5.1 Update Management Logon (OS=Windows)
Configuration
l Configuration during the menu-driven installation of the ServerView
Operations Manager:
Step Update Management Logon Information
l During silent installation of the ServerView Operations Manager,
o
the user account is set to Local System
o
the ServerView Download Service is not started automatically.
You must change the user account manually.
l There are two ways to change the user account:
o
Modify ServerView Operations Manager > Step Update Management Logon Information
or
o
Services - ServerView Download Service - Properties - Log On
When you have changed the user account, you will need to restart the
ServerView Download Service.
Services - ServerView Download Service - Restart
System Policy
If the account was set during installation of ServerView Operations Manager,
this user will automatically get the right to logon as a service.
If the account was changed after installation of ServerView Operations Manager, check whether the account exists. If not, please add it.
ServerView Update Management 17
1 Introduction
Administrative Tools – Local Security Policy – Security Settings –
Local Policies – User Rights Assignment – Log on as a service
The following applets use this logon and the ServerView Download Service:
l Configuration Wizard
l Download Manager
l Repository Manager
Format of the account
l local account: \.<user>
recommended: .\Administrator
l domain user account: <domain>\<user>
The remote database needs a domain user account
Requirements of this user account:
l Windows administration rights.
l Read/Write rights for SV OM installation directory
l Read/Write rights for local repository (if configured)
l Right to download (if Download Manager is configured)
You must add this account (e.g. Administrator) to SQL Server as described in
the manual ServerView Operations Manager Installation … under Win-
dows in the chapter "Adding a user account with SQL Server admin-
istrator rights", if the following SQL Server instances are used:
l SQL Server 2008 or higher
l Remote database (regardless of version and edition)
18 ServerView Update Management
1.2.5.2 Configuration of Update Management (Repository, …)
Start the Configuration Wizard of Update Management and make the initial
settings for Update Management:
l ServerView Operations Manager - Base Configuration Wizard -
Update Management
or
l ServerView Operations Manager - Update Management – Con-
figuration
The settings relate mainly to:
l the Update Repository
l the TFTP server
l the Download Service
l Proxy and mail
In the final phase of the Configuration Wizard, update data is imported into
the repository.
1.2 Prerequisites
1.2.5.3 Update Data
Update data is the latest updates of BIOS, firmware, agents or drivers for
PRIMERGY servers.
You can get this data from the:
l ServerView - Update DVD
ftp://ftp.ts.fujitsu.com/images/serverview /UPDATE_DVD_
<vers>.<iso>
l from the Download section of the Fujitsu Technology Solutions Web
server:
http://support.ts.fujitsu.com
ServerView Update Management 19
1 Introduction
There are two ways of maintaining the repository with the latest update data:
l Automatic maintenance
In the Download Manager, define a download task.
The task periodically checks and downloads the latest update data via
the internet for servers with inventory data.
l Manual maintenance
In the Repository Manager, import update data from the latest ServerView Suite - Update DVD.
20 ServerView Update Management
1.3 Notes on management stations
1.3 Notes on management stations
1.3.1 Shutdown and restart
A shutdown/restart of the management station is only permitted if there are
no servers with the job status processing on the Server Details tab in the
Update Manager. Jobs with the status waiting (Job Details tab) are executed after the management station has been restarted, when the Start Time is
reached.
A shutdown/restart of the management station is not permitted if there are
any servers with the job status processing on the Server Details tab in the
Update Manager.
1.3.1.1 Status after unplanned restart
After an unplanned restart of the management station, the Job Details dialog
box may contains the following entries:
l Job Status: error
l Return Text: manager abort
1.3.1.2 Procedure for resolving the errors
l If the agent status on the Server Details tab is ready, you can regen-
erate the job by copying it (Copy Job).
l If the agent status is error or busy, first perform a cleanup and then rec-
reate the job by copying it (Copy Job).
1.3.2 Updating the management station with components which needs a reboot
During rebooting the management station, the connection from the web
browser (workstation) to the web server (management station) is interrupted.
After rebooting the management station, re-establish this connection (e.g. by
pressing F5 on the workstation).
ServerView Update Management 21
1 Introduction
1.3.3 Multiple management stations
You can run multiple management stations in one network; however, these
management stations must be responsible for different servers. This means
that the server lists on the various management stations must be different.
1.4 Autonomous Support Packages (ASP)
Autonomous Support Packages (ASPs) are self-extracting, self-installing
software packages that allow you to install BIOS, firmware, agents or Addon-products on your server.
To install BIOS, firmware, agents or Add-on-products on a server component, you can call up the appropriate ASP directly.
1.5 PRIMERGY Support Packages (PSP)
A PRIMERGY Support Package (PSP) is the basic element for installing and
updating drivers and software products on your PRIMERGY server.
A PSP comprises several packages, which contain the different versions of
the same driver or software product.
1.5.1 Current PSP versions
The current versions of PSPs are released with the ServerView Update
DVD, a new version of which comes out approximately every two months.
PSPs can also be downloaded at
http://support.ts.fujitsu.com/globalflash
An overview of the components and server models that are supported
by the currently released PSPs is provided in the Readme file for the
relevant PSP.
22 ServerView Update Management
1.5.2 Components of a PSP
Each PSP consists of the following elements:
l A zip archive containing the drivers or software products as well as the
files required to install the PSP
l Release notes (relnotes.txt)
l A PSP description file (xml file)
PSP description file (xml file)
The description file contains the following information:
l Name of the PSP
l Details of the version and contents of the PSP
l Information on the installation priority of the PSP
l Description of all packages contained in the PSP
For each package contained in the PSP, information is provided on the
version and on hardware and software dependencies, e.g. the chassis
ID, system board ID, PCI ID, firmware or operating system version.
1.5 PRIMERGY Support Packages (PSP)
Based on the information contained in the description file, the update tool can
check on the managed server whether the requirements of the hardware and
software dependencies are fulfilled.
ServerView Update Management 23
1 Introduction
1.5.3 Product Detection of Primergy Support Packages
Product detection is available for most PSPs.
Requirements on the server:
l Primergy Support Package FSC_SCAN
l Tool PrimeUp >= V1.15.25 (up to Windows Server 2008)
l Tool PrimeUp >= V1.17.01 (Windows Server 2012)
The version of the PSP FSC_SCAN and the PrimeUp tool which comes
with the repository must be installed. (Always use the newest package version)
The ServerView Update Agent/GlobalFlash Agent calls the detection function automatically
l at every boot.
or
l after an update is completed.
The results of the detection are displayed on Update Manager.
Case “Not installed”
Example:
The customer has installed the hardware.The drivers of related products
have to be installed for using this hardware.
A "fake" PSP with version "0.0.0.0" is created to show the required product/driver.
Then a real PSP may be installed.
24 ServerView Update Management
1.5 PRIMERGY Support Packages (PSP)
Case “Newer version installed”
Example:
The customer has installed a very new version of a product (perhaps
beta), which is not actually produced as a PSP on the FTS site.
A "fake" PSP with version "99.99.99.99" is created, to protect the customers
product against accidental overwriting/ updating by Update Manager.
If a PSP with this product/driver version or newer exists at a later date, the
protection is canceled and the PSP may be installed/updated with the real
PSP version belonging to this product/driver.
Case “Equal version installed”
Example:
The customer has installed the equal version by themselves, but not as a
PSP (native).
A "fake" PSP with the real version is created.
This PSP may be updated to the real version or newer.
Case “Previous version installed”
Example:
The customer has installed an older version than the version of the actual
PSP and the older version was not installed as a PSP, but by the customer themselves (native).
Because it is an older version than the version of the actual PSP, a "fake"
PSP with version "x.x.99.99" is created. (x.x version of the actual PSP - 1).
An update to the actual version (real version) is possible.
ServerView Update Management 25
1 Introduction
1.5.4 Initial Installation of Primergy Support Packages
Initial installation is possible for all PSPs.
Requirements on the server:
l Primergy Support Package FSC_SCAN
l Tool PrimeUp >= V1.15.25 (up to Windows Server 2008)
l Tool PrimeUp >= V1.17.01 (Windows Server 2012)
The version of the PSP FSC_SCAN and the PrimeUp tool which comes
with the repository must be installed. (Always use the newest package version)
26 ServerView Update Management
1.6 Notes on deleting servers from the ServerList
1.6 Notes on deleting servers from the ServerList
Deletion will be denied ...
Deletion of servers from the ServerList will be denied if update jobs with
Agent Status = busy and Job Details Status = transferring, transferred,
flashing or flashed exist.
Deletion will NOT be denied ...
Deletion of servers from the ServerList will not be denied if update jobs with
Agent Status = absent and Job Details Status = transferring,
transferred, flashing, flashed or rebooting exist.
To avoid error situations you must
l check the GlobalFlash Agent / Update Agent on the managed server
and if necessary restart it.
l check the LAN connection on the managed server and if necessary
repair it.
l do a manual cleanup via the Command Line Interface of the Update
Manager.
Depending on the situation you must use GFCLI –C (= Cleanup) or GFCLI –A
–S (= forced Cancel)
Cleanup will be done
l on the managed server.
l on the TFTP server (in the case a MMB flash).
ServerView Update Management 27
1 Introduction
1.7 Typographic conventions
The following typographic conventions are used in this manual:
Convention Explanation
Indicates various types of risk, namely health risks,
risk of data loss and risk of damage to devices.
Indicates additional relevant information and tips.
bold Indicates references to names of interface elements.
monospace
monospace
semibold
blue continuous text Indicates a link to a related topic.
pink continuous text Indicates a link to a location you have already vis-
Indicates system output and system elements for
example, file names and paths.
Indicates statements that are to be entered using the
keyboard.
ited.
<abc> Indicates variables which must be replaced with real
values.
[abc] Indicates options that can be specified (syntax).
[key]
Indicates a key on your keyboard. If you need to
enter text in uppercase, the Shift key is specified, for
example,[SHIFT] + [A] for A. If you need to press
two keys at the same time, this is indicated by a plus
sign between the two key symbols.
Screenshots
Some of the screenshots are system-dependent, so some of the details
shown may differ from your system. There may also be system-specific differences in menu options and commands.
28 ServerView Update Management
1.8 ServerView Suite link collection
1.8 ServerView Suite link collection
Via the link collection, Fujitsu Technology Solutions provides you with numerous downloads and further information on the ServerView Suite and PRIMERGY servers.
For ServerView Suite, links are offered on the following topics:
l Forum
l Service Desk
l Manuals
l Product information
l Security information
l Software downloads
l Training
The downloads include the following:
o
Current software statuses for the ServerView Suite as well as
additional Readme files.
o
Information files and update sets for system software components (BIOS, firmware, drivers, ServerView agents and ServerView update agents) for updating the PRIMERGY servers via
ServerView Update Manager or for locally updating individual
servers via ServerView Update Manager Express.
o
The current versions of all documentation on the ServerView
Suite.
You can retrieve the downloads free of charge from the Fujitsu Technology Solutions Web server.
For PRIMERGY servers, links are offered on the following topics:
l Service Desk
l Manuals
ServerView Update Management 29
1 Introduction
l Product information
l Spare parts catalogue
Access to the link collection
You can reach the link collection of the ServerView Suite in various ways:
1. Via ServerView Operations Manager.
l Select Help – Links on the start page or on the menu bar.
This opens the start page of the ServerView link collection.
2. Via the start page of the online documentation for the ServerView Suite
on the Fujitsu Technology Solutions manual server.
You access the start page of the online documentation via the following link:
http://manuals.ts.fujitsu.com
l In the selection list on the left, select Industry standard servers.
l Click the menu item PRIMERGY ServerView Links.
This opens the start page of the ServerView link collection.
3. Via the ServerView Suite DVD.
l In the start window of the ServerView Suite DVD, select the option
Select ServerView Software Products.
l Click Start. This takes you to the page with the software products
of the ServerView Suite.
l On the menu bar select Links.
This opens the start page of the ServerView link collection.
1.9 Documentation for the ServerView Suite
The documentation can be downloaded free of charge from the Internet. You
will find the online documentation at http://manuals.ts.fujitsu.com under the
link Industry standard servers.
30 ServerView Update Management
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