Fujitsu S510M Operator Guide

Color Image Scanner

S510M for Macintosh

Operator’s Guide

P3PC-1942-01ENZ0

SCAN

POWER

Introduction

Thank you for purchasing the Color Image Scanner ScanSnap S510M.
ScanSnap S510M is a feature-rich, office-ready color image scanner. It is designed to help you
improve productivity and solve problems in scanning.
The ScanSnap scanner has the following features:

■ Converting paper documents into PDFs by pressing a single button!

You can turn the documents cluttering up your desk into PDFs, and manage and
archive them on your computer.

ScanSnap S510M can automatically detect whether the documents are color or black­and-white, so that the size of scanned image files can be made smaller when scanning
color and black-and-white documents mixed in a batch. In addition, the scanner can
automatically remove blank pages in documents to further reduce the size of files.

■ Effortless scanning!

Double-sided color documents in A4 or letter size can be scanned at a speed of about
18 sheets/minute (when used with a computer with a PowerPC® G5 processor of

1.6GHz or higher running Mac OS X v10.2.8 or later and with Scan mode Normal,
Color mode Auto, and Compression rate 3).(*1)

■ Small desktop footprint!

Having a footprint smaller than a sheet of A4 or Letter size paper, the ScanSnap scan­ner can be left on your desk all the time.

(*1) - Depending on the document types, the scanning speed may slow down when scanning

is performed in "B&W" (Black-and-White) mode (because the data of scanned color
documents is converted into monochrome data).
For example, when scanning color brochures in "B&W" mode in Normal (Fastest)
quality at a compression rate of 3, its scanning speed is about 12 sheets/minute.

- When "Allow automatic blank page removal" or "Correct skewed character strings
automatically" is enabled, scanning speed may slow down.

(*2) - ScanSnap S510M does not support the TWAIN and ISIS standards.

This document describes how to use ScanSnap S510M and the basic operations. Be sure to read
this manual thoroughly before using ScanSnap S510M.
In this document, ScanSnap S510M is hereinafter referred to as ScanSnap.

ScanSnap S510M Operator's Guide i

CONTENTS

■ Regulatory Information ........................................................iv

■ Note, Liability ....................................................................... vii

■ Preface ................................................................................. vii

■ Safety Precautions ................................................................ x

Chapter 1 Before You Start Using Your Scanner...................1

1.1 Names and Functions of Parts..........................................2

Chapter 2 Connecting ScanSnap ............................................5

2.1 Installing ScanSnap............................................................ 6

2.2 Connecting ScanSnap to your Computer ...................... 16

Chapter 3 Basic Scanner Operations....................................21

3.1 Flow of Operations...........................................................22

3.2 Scanning Different Document Types.............................. 30

3.3 Loading Documents.........................................................33

3.4 Changing Scan Settings .................................................. 36

3.5 Various settings according to your needs..................... 60

3.6 Saving Data in the Specified Folder................................ 92

3.7 Sending Files by E-mail ................................................. 100

3.8 Using the ScanSnap as a Copy Machine...................... 108

ii

Chapter 4 Uninstalling ScanSnap .......................................113

4.1 Uninstalling Supplied Programs ..................................114

Chapter 5 Troubleshooting..................................................117

5.1 Clearing Document Jams............................................... 118

5.2 Troubleshooting Checklist ............................................ 120

Chapter 6 Daily Care ........................................................125

6.1 Cleaning Materials..........................................................126

6.2 Cleaning the Scanner Exterior & Stacker.....................127

6.3 Cleaning the Inside of the Scanner............................... 128

6.4 Cleaning the Carrier Sheet.............................................132

Chapter 7 Replacing Consumables.....................................133

7.1 Replacing Consumables................................................134

7.2 Replacing the Pad ASSY................................................136

7.3 Replacing the Pick Roller............................................... 139

7.4 Purchasing the Carrier Sheet........................................146

Appendix A Installation Specifications .................................147

Index...........................................................................................149

Repairs.......................................................................................153

ScanSnap S510M Operator's Guide iii

■ Regulatory Information

FCC declaration

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is

located.

•Consult your dealer or an experienced radio/TV technician.

FCC warning: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Part 15 of FCC rules.

ATTENTION

CAUTION

• The use of a shielded interface cable is required to comply with the Class B limits of

• The length of the AC cable must be 3 meters (10 feet) or less.

Canadian DOC Regulations

This digital apparatus does not exceed the Class B limit for radio noise emissions from
digital apparatus set out in the Radio interference Regulations of the Canadian Department
of Communications.
This Class B digital apparatus complies with Canadian ICES-003.

Le présent appareil numérique n'émet pas de parasites radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B et prescrites dans le Règlement sur le
brouillage radioélectrique dictées par le Ministère des Communications du Canada.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

iv

Bescheinigung des Herstellers / Importeurs

Für den S510M wid folgendes bescheinigt:

•In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funk entstört

•Maschinenlärminformationsverordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt

70 dB (A) oder weniger, gemäß EN ISO 7779.

International ENERGY STAR® Program

As an ENERGY STAR
this product meets the

efficiency.
The International

international program that promotes energy saving through the
penetration of energy efficient computers and other office equipment.
The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors
can participate voluntarily. The targeted products are office equipment such as computers,
monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards
and logos are uniform among participating nations.

®

Partner, PFU LIMITED has determined that

ENERGY STAR

ENERGY STAR

®

guidelines for energy

®

Office Equipment Program is an

Use in High-safety Applications

This product has been designed and manufactured on the assumption that it will be used in
office, personal, domestic, regular industrial, and general-purpose applications. It has not
been designed and manufactured for use in applications (simply called "high-safety
applications" from here on) that directly involve danger to life and health when a high degree
of safety is required, for example, in the control of nuclear reactions at nuclear power
facilities, automatic flight control of aircraft, air traffic control, operation control in mass­transport systems, medical equipment for sustaining life, and missile firing control in
weapons systems, and when provisionally the safety in question is not ensured. The user
should use this product with adopting measures for ensuring safety in such high-safety
applications. PFU LIMITED assumes no liability whatsoever for damages arising from use
of this product by the user in high-safety applications, and for any claims or compensation
for damages by the user or a third party.

About the use of mercury

Lamp(s) inside this product contain mercury and must be recycled or

g

H

The scanner lamp contains mercury.
To avoid unexpected injury, read the following carefully.
Failure to complying with the following may result in serious personal injuries:

•Do not put the substance in the lamp in your mouth as it contains mercury.

•Do not incinerate, crush, or shred the scanner.

•Do not inhale or drink the chemical liquid contained in the scanner parts.

disposed of according to local, state, or federal laws.

ScanSnap S510M Operator's Guide v

Trademarks

Mac, and Mac OS are trademarks of Apple Computer, Inc., registered in the United States
and other countries.
Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
Other product names are the trademarks or registered trademarks of the respective
companies.

How Product Names Are Indicated In This Manual

References to operating systems (OS) are indicated as follows:
Mac OS X v10.1:Macintosh operating system version 10.1
Mac OS X v10.2:Macintosh operating system version 10.2
Mac OS X v10.3:Macintosh operating system version 10.3
Mac OS X v10.4:Macintosh operating system version 10.4
Where there is no distinction between the different versions of the above operating system,
the general term "Mac OS" is used.

®

Adobe Acrobat 8:Adobe
Where there is no distinction between the different versions of the above application, the
general term "Adobe Acrobat" is used.

Acrobat® 8 Professional.

Manufacturer

PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower , 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone: [phone]
All Rights Reserved, Copyright© PFU LIMITED 2007.

vi

■ Note, Liability

READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF
THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE
CAUSED TO USERS OR BYSTANDERS.

While all efforts have been made to ensure the accuracy of all information in this manual,
PFU assumes no liability to any party for any damage caused by errors or omissions or by
statements of any kind in this manual, its updates or supplements, whether such errors are
omissions or statements resulting from negligence, accidents, or any other cause. PFU
further assumes no liability arising from the application or use of any product or system
described herein; nor any liability for incidental or consequential damages arising from the
use of this manual. PFU disclaims all warranties regarding the information contained herein,
whether expressed, implied, or statutory.

■ Preface

Safety Precautions

This manual describes important details for ensuring the safe and correct use of this product.
Thoroughly read this manual before you start to use this product. In particular, be sure to
read and fully understand the Safety Precautions described in this manual before you use this
product.
Also, store this manual in a safe place so that it can be easily referred to during use of this
product.

Warning Indications Used In This Manual

This manual uses the following indications to ensure safe and correct use of this product, and
to prevent possible danger and injury to the operator and other persons.

This indication alerts operators to an operation that, if not strictly observed, may

WARNING

CAUTION

result in severe injury or death.

This indication alerts operators to an operation that, if not strictly observed, may
result in safety hazards to personnel or damage to equipment.

Symbols Used In This Manual

This manual uses the following symbols in explanations in addition to warning indications.

ATTENTION

This symbol alerts operators to particularly important information. Be sure to read this
information.

ScanSnap S510M Operator's Guide vii

HINT

Operation

This symbol alerts operators to helpful advice regarding operation.

Operation

R

This symbol shows operation with your computer.

This symbol shows operation with your scanner.

A TRIANGLE symbol indicates that special care and attention is required.
The drawing inside the triangle shows the specific caution.

A CIRCLE with a diagonal line inside shows action which users may not perform.
The drawing inside or under the circle shows the specific action that is not allowed.

Outline characters on a colored background show instructions users should follow.
It may also include the drawing that shows the specific instruction.

viii

About the Warning Label

This product carries the following label warning.

The surrounding area where this warning label is affixed can become very hot. Please take
serious caution as the heat can cause burns.

ATTENTION

Do NOT remove from the scanner, stain or scratch the warning labels.

Screen Examples In This Manual

The screen examples in this manual are subject to change without notice in the interest of
product improvement.
If the actual displayed screen differs from the screen examples in this manual, operate by
following the actual displayed screen while referring to the User's Manual of the scanner
application you are using.
Furthermore, the screenshots in this manual are for ScanSnap Manager.

About Maintenance

The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner or an authorized FUJITSU Image
Scanner service provider to make repairs to this product.

ScanSnap S510M Operator's Guide ix

■ Safety Precautions

WARNING

The following describes important warnings described in this manual.

Do not touch the AC cable with wet hands.

Do not touch the power plug with wet hands. Doing so might cause electric shock.

Do not damage the AC cable.

A damaged AC cable may cause fire or electric shock.
Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC
cables.
Also, do not use damaged AC cables or power plugs, and AC cables or power plugs when
the wall socket is loose.

Use only specified AC cables and connector cables

Use only specified AC cables and connector cables. Failure to use the correct cables
might cause electric shock and equipment failure.

Use this scanner only at the indicated power voltage. Do not connect to
multiple-power strips.

Use this scanner only at the indicated power voltage and current. Improper power voltage
and current might cause fire or electric shock.
Also, do not connect to multiple-power strips.

Wipe any dust from the power plug.

Wipe off any dust from metal parts on the power plug or metal fittings with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.

Do not install in locations subject to oil smoke, steam, humidity, and dust.

Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust.
Doing so might cause a fire or electric shock.

x

Do not use the scanner if you smell strange odor.

If you detect heat coming from the device or detect other problems such as smoke,
strange smells or noises, immediately turn off the scanner and then disconnect its power
plug.
Make sure that the smoking has stopped, and then contact the store where you purchased
the scanner or an authorized FUJITSU scanner service provider.

Turn the scanner OFF if it is damaged.

If the scanner is damaged for any reason, turn off the scanner and unplug the power cable
before contacting the store where you purchased the scanner.

Do not put liquids inside the scanner.

• Do not insert or drop metal objects in to the scanner.

• Do not scan wet documents or documents with paper clips or staples.

• Do not splash or allow the scanner to get wet.

If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immedi­ately turn off the scanner and disconnect the power plug from the power outlet, then con­tact the store where you purchased the scanner or the Maintenance Service Center.

Pay particular attention to this warning in households where there are small children.

Do not touch the inside of the scanner unless necessary.

Do not take apart or modify the scanner. The inside of the scanner contains high-voltage
components. Touching these components might cause fire or electric shock.

ScanSnap S510M Operator's Guide xi

CAUTION

The following describes important cautions described in this manual.

Do not install the scanner on unstable surfaces.

Install the scanner on a desk so that none of its parts protrude outside of the desktop.
Also, make sure that the scanner is installed on a flat, level surface.
Do not install the scanner on unstable surfaces. Install the scanner on a level surface that
is free of vibration to prevent it from falling.
Install the scanner on a strong surface that will support the weight of the scanner and
other devices.

Firmly insert the power plug.

Firmly insert the power plug into the power outlet as far as it can go.

Do not block the ventilation ports.

Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of
scanner, which may results in fire or scanner failure.

Do not place heavy objects or climb on top of the scanner.

Do not place heavy objects on the scanner or use the scanner's top surface for performing
other work. Improper installation might cause injuries.

Before moving the scanner, disconnect the power plug from the power
outlet.

Do not move the scanner with the power and interface cables connected as this might
damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the power outlet,
and disconnect data cables. Also, make sure that the floor is free of obstructions.

xii

Protect the scanner from static electricity.

Install the scanner away from strong magnetic fields and other sources of electronic noise.
Also, protect the scanner from static electricity as this might cause the scanner to
malfunction.

Do not use aerosol sprays near the scanner.

Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to
enter the scanner, which will result in scanner failure and malfunction.

Avoid any contact when scanner is in use.

Avoid touching any scanner mechanism when scanning as this may cause injuries.

Disconnect the power plug from the power outlet when the scanner is not
used for a long period of time.

When the scanner is not used for a long period of time, be sure to disconnect the power
plug from the power outlet for safety.

Do not install the scanner in the direct sunlight.

Do not install the scanner in the direct sunlight or near heating apparatus. Doing so might
cause excessive heat to build up inside the scanner, causing fire or scanner trouble.
Install the scanner in a well-ventilated location.

Do not use the scanner immediately after moving it from a cold place into a
warm room.

Do not use the device immediately after moving it from a cold place into a warm room.
This may cause condensation, which might lead to scanning errors. Let the device dry
about one or two hours before you use it.

ScanSnap S510M Operator's Guide xiii

xiv

Chapter 1

Before You Start Using Your Scanner

This chapter describes the necessary preparations for using ScanSnap.

1

1.1 Names and Functions of Parts..............................................................................2

ScanSnap S510M Operator's Guide 1

1.1 Names and Functions of Parts

This section describes the name and function of each part.

■ Front Side

Paper chute

Open the cover to use the scanner.

⇒Opening the cover turns on the scanner.

ADF

(ADF stands for Automatic Document Feeder)

Paper chute

Open the paper chute and load the documents to
scan.

HINT

Side guide

Adjust the side guides to the width of documents so
that the scanned images will not be skewed.

Cover open lever

Pull this lever towards you and open the ADF.

Buttons
See the next page.

Stacker

Extend the stacker as shown in the figure.

You can also use the scanner without the Stacker.

2

■ Operation Button

DC 16V

SCAN

POWER

1.1 Names and Functions of Parts

[SCAN] button

Press this button to start scanning.

[POWER] button

Hold down 1 sec. to turn on/off the power supply.

Power lamp

Indicates the scanner status.
Blue; Lighted: Ready
Blue; Blinking: Scanning
Orange; Lighted: Error
Light off: Power off

1

Before You Start Using Your Scanner

■ Rear Side

USB connector

Seal (to remind you that the software
has to be installed before connecting
to the personal computer)

After installing the software, remove this seal.

AC adapter
connector

Security cable slot

Plug a commercially
available security cable
into this slot (anti-theft).

ScanSnap S510M Operator's Guide 3

4

Chapter 2

Connecting ScanSnap

This chapter describes how to connect ScanSnap to your computer.
Install ScanSnap Manager on your computer before connecting the ScanSnap scanner.

ATTENTION

For details about the specifications of the scanner such as the installation area, refer to the Appen­dix, "Installation Specifications" (page 147).

More than one ScanSnap scanner cannot be connected to one computer.

2

2.1 Installing ScanSnap................................................................................................6

2.2 Connecting ScanSnap to your Computer...........................................................16

ScanSnap S510M Operator's Guide 5

2.1 Installing ScanSnap

"Installation" is the operation to copy the supplied program file or ScanSnap Manager to the hard
disk of your computer and create the environment for using ScanSnap on the computer.

■ Before Installing ScanSnap Manager

1. Before installing ScanSnap Manager, check the following system requirements.

■ Operating system

One of the following operating systems is required:

• Mac OS X v10.3, or v10.4

Mac OS X

v10.1

ScanSnap Manager
Adobe Acrobat 8

(

3

: Supported -: Not-supported)

--

---

*1 There are some restrictions on the use of

■ Computer

®

• Power PC
(recommended: Power PC

®

Intel

G4 processor 800MHz or higher

®

G5 processor 1.6 GHz or higher)

CoreTM Solo or Duo Processor (recommended: Intel® Core

Processor1.83GHz or higher)

• USB port (USB 2.0/1.1)

■ RAM

• 128MB or more (recommended: 512MB or more)

ATTENTION

• ScanSnap may not function if it is connected to a USB port for the keyboard or

the monitor.

• If you need to use a commercially available USB hub, use a powered one that

comes with an AC adapter.

• If you want to connect the scanner via USB 2.0, the USB port and Hub must

be USB 2.0-compliant. The scanning speed may slow down when the scanner
is connected using USB 1.1. Use the USB 2.0 port, if your computer has one.

• If the CPU or the memory does not meet the requirements, the scanning

speed will slow down.

Mac OS X

v10.2

Mac OS X

v10.3

33

Adobe Acrobat 8.

Mac OS X

v10.4

3

TM

Duo

*1

6

2.1 Installing ScanSnap

■ Free disk space

• ScanSnap Manager 20 MB

• Adobe Acrobat 8 1000 MB

2. Make sure that ScanSnap is not connected to your computer yet.

3. Start up your computer.

Login as a user with Administrator rights.

4. Close all currently running programs.

2

Connecting ScanSnap

ScanSnap S510M Operator's Guide 7

■ Installing Adobe Acrobat

Install Adobe Acrobat from the "Adobe Acrobat 8 DVD-ROM" supplied with the scanner,
following the procedures below.

ATTENTION

System requirements for "Adobe Acrobat 8 Professional":

• OS: Mac OS X v10.4.3.

• Screen Resolution: 1024 x 768 or higher

* For further details, please visit Adobe Web Site at:
http://www.adobe.com

HINT

Adobe Acrobat can also interact with ScanSnap so that scanned images are
displayed with Adobe Acrobat.

* You do not have to install Adobe if it is already installed on your computer.

⇒ Proceed to "Installing ScanSnap Manager" (page 10).

Prepare the Adobe Acrobat 8 DVD-ROM.

1. Insert the

"Adobe Acrobat 8 DVD-ROM" into the DVD-ROM drive.

⇒ The "Adobe Acrobat 8 Professional" window appears.

HINT

• To open the DVD tray or to eject a DVD, press the button on the key-

board. If the keyboard does not have the button, press and hold down
the [F12] key instead.

• If the "Acrobat 8 Professional" window is not displayed automatically , copy

the [Adobe Acrobat 8 Professional] folder into the [Applications] folder
using Finder.

8

2.1 Installing ScanSnap

2. Click the Finder icon in the Dock menu.

⇒ The Finder window appears.

3. Select the [Applications] folder in the Finder window.

4. Select and drag and drop the [Adobe Acrobat 8 Professional] folder icon to the [Appli­cations] folder in which the software is to be installed.

2

Connecting ScanSnap

5. After finishing copying, eject DVD-ROM, open the [Adobe Acrobat 8 Professional]
folder in the [Applications] folder, double-click the Acrobat Standard icon and follow
the instructions on-screen.

HINT

Click the "How to install" button on the "Adobe Acrobat 8 Professional"
window to learn more about the Adobe Acrobat 8 installation.

Refer to "Adobe Acrobat Help" about how to use Adobe Acrobat 8.

ScanSnap S510M Operator's Guide 9

■ Installing ScanSnap Manager

follow the procedure below to install ScanSnap Manager.

Operation

1. Insert the "ScanSnap Setup CD-ROM" into the CD-ROM drive.

⇒ The "ScanSnap" window appears.

HINT

To open the CD tray or to eject a CD, press the button on the keyboard.
If the keyboard does not have the button, press and hold down the

[F12] key instead.

2. Double-click the ScanSnap icon .

10

1) With Mac OS X v10.2

⇒ The "Welcome to ScanSnap Manager Installer" window appears.

ATTENTION

With Mac OS X v10.2, a window may appear to require your pa ssword.
In this case, type the password with Administrator right.

2.1 Installing ScanSnap

2) With Mac OS X v10.3 or v10.4

⇒ The "This Installer package needs to run a program to determine if it can be installed. Do

you want to continue?" dialog appears.

⇒ Click the [Continue] button.

2

Connecting ScanSnap

3. In the "Welcome to the ScanSnap Manager Installer" window, click the [Continue] but­ton.

ScanSnap S510M Operator's Guide 11

⇒ The "Important Information" window appears.

When you have finished reading, click the [Continue] button.

⇒ The "Software License Agreement" window appears.

4. Check the contents of the "Software License Agreement," and click the [Continue]
button.

12

When you have finished reading, click the [Continue] button.

2.1 Installing ScanSnap

⇒ The agreement confirmation window appears.

To accept the agreement, click the [Agree] button. If you click the [Disagree] button, the
installation would be aborted, and the "Software License Agreement" window returns.

⇒ If you click the [Agree] button, the "Select a Destination" window appears.

2

Connecting ScanSnap

5. In the "Select a Destination" window, specify the installation directory, and click the
[Continue] button.

Select the volume to install the software, and click the [Continue] button.

⇒ The 'Easy Install on "<selected destination name>" ' window appears.

ScanSnap S510M Operator's Guide 13

6. In the 'Easy Install on "<selected destination name>" 'window, click the [Install] button.

⇒ The message "Insta lling this software requires you to restart your computer when the

installation is done. Are you sure you want to install the software now?" appears.

Click the "Continue Installation" button.

HINT

ScanSnap Manager and its documentation will be installed.

⇒ The "Installing ScanSnap Manager" window appears.

14

ATTENTION

With Mac OS X v10.3 and v10.4, a window may appear to require your
password. In this case, type the password with Administrator right.