Fujitsu S500 Getting Started Guide

P3PC-1532-01EN

Color Image Scanner

S500

GGeettttiinngg SSttaarrtteedd

Please read this guide before connecting the scanner to your PC.

Contents

Introduction ........................................................................................................................................................... 1

1. Preparation ........................................................................................................................................................ 5

1.1. Checking the Contents of the Package...............................................................................................................................................5

1.2. Names and Functions of Parts.............................................................................................................................................................5

2. Connecting ScanSnap...................................................................................................................................... 6

2.1. Installing the Supplied Software ..........................................................................................................................................................6

2.1.1. Installing Adobe Acrobat ...................................................................................................................................................................6

2.1.2. Installing ABBY FineReader .............................................................................................................................................................7

2.1.3. Installing ScanSnap Manager, ScanSnap Organizer and CardMinder.............................................................................................7

2.2. Connecting the Scanner .......................................................................................................................................................................8

2.2.1. Connecting the AC cable..................................................................................................................................................................8

2.2.2. Connecting the USB cable ...............................................................................................................................................................9

3. How to Use ScanSnap .................................................................................................................................... 10

3.1. Scanning Documents ..........................................................................................................................................................................10

3.2. About the Scan Settings .....................................................................................................................................................................10

3.3. Scanning Office Documents...............................................................................................................................................................10

3.4. Scanning with the Carrier Sheet ........................................................................................................................................................11

3.4.1. Scanning documents larger than A4...............................................................................................................................................11

3.4.2. Scanning documents of irregular size ..................................................................................................................................................11

3.5. Scanning Business Cards ..................................................................................................................................................................12

3.6. ScanSnap Organizer ...........................................................................................................................................................................13

4. Troubleshooting.............................................................................................................................................. 14

4.1. Troubleshooting Checklist .................................................................................................................................................................14

4.2. Clearing Paper Jams ...........................................................................................................................................................................17

5. Daily Care ........................................................................................................................................................ 18

5.1. Cleaning Materials ...............................................................................................................................................................................18

5.2. Cleaning the Scanner Exterior ...........................................................................................................................................................18

5.3. Cleaning Inside of the scanner ..........................................................................................................................................................18

5.4. Cleaning the Carrier Sheet .................................................................................................................................................................19

6. Consumables/Carrier Sheet........................................................................................................................... 20

6.1. Part Numbers and Replacement Cycle of Consumables ................................................................................................................20

6.2. Replacing the Pad ASSY.....................................................................................................................................................................20

6.3. Replacing the Pick Roller ...................................................................................................................................................................21

6.4. Purchasing the Carrier Sheet .............................................................................................................................................................23

The contents of this manual are subject to change without notice. This manual may not be reproduced, adapted or translated without prior written permission. READ THIS ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU LIMITED assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause. PFU LIMITED further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. PFU LIMITED disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any claims by a third party.

Introduction

Thank you for purchasing the Scanner product. ScanSnap S500 is a color image scanner able to scan double-sided documents. It is a complete Office Solution designed to improve your productivity and to solve scanning problems in your office. ScanSnap product has the following features.

● Just pressing the Scanner button allows you to

turn images on paper into PDFs!

You can turn the documents that clutter up your desktop into PDFs, and manage and archive them on your computer. You can use the Adobe software packaged with this scanner to display and these PDF documents.

ScanSnap product can also automatically recognize the type of document, color or black & white, so scanned image files can be made smaller when scanning documents containing a mixture of color and black & white pages. You can also have the scanner automatically remove blank pages in documents in order to reduce the size of files even more.

● Effortless scanning!

Double-sided color documents A4 or letter in size can be scanned at a speed of about 18 sheets/minute (when used with a computer with Intel higher that runs Windows Windows

2000 or Windows® XP, and with Scan mode

Normal, Color mode Auto, and Compression rate 3).

ScanSnap S500

Pentium® 4 1.8GHz or

98, Windows® Me,

Color Image

Acrobat®

trademarks of the respective companies.

How Trademarks and Product Names Are Indicated In This Manual

ScanSnap: ScanSnap S500 CardMinder: CardMinder

References to operating systems (OS) are indicated as follows: Windows 98: Microsoft

system.

Windows Me: Microsoft

Edition operating system.

Windows 2000: Microsoft

operating system.

Windows XP: Microsoft

Microsoft Where there is no distinction between the different versions of the above operating system, the general term "Windows" is used.

Adobe Acrobat: Adobe® Acrobat® All the descriptions in this manual assume the usage of Adobe Acrobat bundled with this product. However, Adobe Acrobat may be upgraded without notice. If the descriptions differ from the screens actually displayed, refer to the Acrobat’s “Help”.

ABBYY FineReader: ABBYY

Windows® XP Home Edition operating system.

operating system,

3.0

Windows® 98 operating

Windows® Millennium

Windows® 2000 Professional

Windows® XP Professional

FineReaderTM for ScanSnap

● Small desktop footprint!

Smaller than a sheet of A4 or letter paper in size, ScanSnap scanner can be left on your desk all the time.

● Business cards easily filed!

Business cards can be easily filed and searched for using the OCR function by using the "CardMinder application supplied with the scanner.

(*ScanSnap S500 Scanner does NOT comply with

TWAIN or ISIS standards.)

Manufacturer

PFU LIMITED

International Sales Dept., Imaging Business Division, Products Group Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan Phone : +81 (44) 540-4538

Trademarks

Microsoft, and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. ScanSnap, the ScanSnap logo, and CardMinder are the trademarks of PFU LIMITED. Other product names are the trademarks or registered

 ScanSnap and the Manuals

ScanSnap S500 consists of:

1) S500: Color image scanner.

2) Carrier Sheet: A document is inserted into the sheet

which is then used for scanning. You can scan large documents such as A3/B4/11x17 documents, and documents of irregular shapes such as clippings of newspaper.

3) ScanSnap Manager: ScanSnap's driver to scan and save documents.

4) CardMinder application: Software with OCR engine to capture and manage business card data for Personal Information Manager software such as Microsoft Outlook

5) ScanSnap Organizer: Software to browse and manage images scanned with ScanSnap.

6) Adobe Acrobat: De facto standard software for generating and manipulating PDF format electronic document.

7) ABBYY FineReader: Software to OCR images scanned with ScanSnap, which allows conversion of those images into editable files in Microsoft ® Word, Excel, or PowerPoint formats.

Following manuals are prepared for you:

ScanSnap S500 Getting Started (This manual):

ScanSnap S500 Getting Started | 1

Provides basic information to install and use the ScanSnap.

ScanSnap S500 Operator’s Guide

(PDF manual included in ScanSnap Setup CD-ROM):

Provides detailed information about the installation of the ScanSnap software and hardware, operation of the scanner hardware and ScanSnap Manager.

CardMinder User’s Guide

(PDF manual included in ScanSnap Setup CD-ROM):

Provides detailed information on how to use CardMinder.

ScanSnap Organizer User’s Guide

(PDF manual included in ScanSnap Setup CD-ROM):

Provides detailed information on how to use ScanSnap Organizer.

For information on how to use Adobe Acrobat, please refer to “Adobe Acrobat Help.”

Canadian DOC Regulations

This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003.

Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescridtes dans le Réglesment sur le brouillage radioélectrique dicté par le ministere des Communications du Canada. Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.

Bescheinigung des Herstellers / Importeurs

 Regulatory Information

FCC declaration

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase separation between equipment and receiver.

- Connect equipment to an outlet on a circuit different

from that to which the receiver is located.

- Consult your dealer or an experienced radio/TV

technician.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

The use of a USB interface cable and AC cable supplied with this product is required to comply with the Class B limits of Part 15 of FCC rules.

Für den S500 wid folgendes bescheinigt:

• In Übereinsstimmung mit den Bestimmungen der

EN45014(CE) funkentstört

Maschinenlärminformationsverordnung 3. GPSGV:

•

Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.

International ENERGY STAR® Program

As an ENERGY STAR® Partner, PFU LIMITED has determined that this product meets the

ENERGY STAR

guidelines for

energy efficiency. The International

STAR

Office Equipment

ENERGY

Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

Use in High-safety Applications

This product has been designed and manufactured on the assumption that it will be used in office, personal, domestic, regular industrial, and general-purpose applications. It has not been designed and manufactured for use in applications (simply called "high-safety applications" from here on) that directly involve danger to life and health when a high degree of

2 |

safety is required, for example, in the control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic control, operation control in mass-transport systems, medical equipment for sustaining life, and missile firing control in weapons systems, and when provisionally the safety in question is not ensured. The user should use this product with adopting measures for ensuring safety in such high-safety applications. PFU LIMITED assumes no liability whatsoever for damages arising from use of this product by the user in high-safety applications, and for any claims or compensation for damages by the user or a third party.

About the use of mercury

Lamp(s) inside this product contain mercury and

must be recycled or disposed of according to local, state, or federal laws.

To avoid unexpected injuries:

• Do not put the substance in the lamp in your mouth as it contains mercury.

• Do not incinerate, crush, or shred the scanner.

• Do not breathe the chemical liquid contained in the

scanner parts.

 Conventions

Warning Indications Used In This Manual

The drawing inside or under the circle shows the specific action that is not allowed.

Outline characters on a colored background show

instructions users should follow. It may also include the drawing that shows the

specific instruction.

About the Warning Label

This product carries the following warning label.

The surrounding area where this warning label is affixed can become very hot. Please take serious caution as the heat can cause burns.

Do NOT remove from the scanner, stain or scratch the warning labels.

Screen Examples in This Manual

The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the User's Manual of the scanner application you are using. Furthermore, the screenshots in this manual are for the ScanSnap Manager, CardMinder, PDF Thumbnail View, ScanSnap Organizer and Adobe Acrobat.

This indication alerts operators to an

WARNING

CAUTION

operation that, if not strictly observed, may result in severe injury or death.

This indication alerts operators to an operation that, if not strictly observed, may result in safety hazards to personnel or damage to equipment.

Symbols Used In This Manual

This manual uses the following symbols in explanations in addition to warning indications

This symbol alerts operators to particularly important information. Be sure to read this information.

HINT

This symbol alerts operators to helpful advice regarding operation.

A TRIANGLE symbol indicates that special care and attention is required.

The drawing inside the triangle shows the specific caution.

A CIRCLE with a diagonal line inside shows action which users may not perform.

About Maintenance

The user must not perform repairs on this scanner. Contact the store where you purchased the scanner or an authorized FUJITSU Image Scanner service provider to make repairs to this product.

ScanSnap S500 Getting Started | 3

Safety Precautions

FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS AND CAUTIONS DESCRIBED BELOW.

WARNING

Do not touch the power plug with wet hands. Doing so might cause electric shock.

A damaged AC cable may cause fire or electric shock.

Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC cables.

Also, do not use damaged AC cables or power plugs, and AC cables or power plugs when the wall socket is loose.

Do not use cables other than the ones supplied with this product. Use only specified AC cables and connector cables. Failure to use the correct cables might cause electric shock and equipment failure. Do not use AC cable, AC adapter and other cables provided with this product for other devices, since this might cause equipment failure and other troubles or an electric shock.

Use this scanner only at the indicated power voltage and current. Improper power voltage and current might cause fire or electric shock.

Also, do not connect to multiple-power strips.

Wipe off any dust from metal parts on the power plug or metal fittings with a soft, dry cloth. Accumulated dust might cause fire or electric shock.

Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust. Doing so might cause a fire or electric shock.

If you detect heat coming from the device or detect other problems such as smoke, strange smells or noises, immediately turn off the scanner and then disconnect its power plug.

Make sure that the smoking has stopped, and then contact the store where you bought the scanner or an authorized FUJITSU scanner service provider.

If the scanner is damaged for any reason, turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner.

Do not insert or drop metal objects into the scanner. Do not scan wet documents or documents with paper clips or staples. Do not splash or allow the scanner to get wet.

If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immediately turn off the scanner and disconnect the power plug from the power outlet, then contact the store where you bought the scanner or the Maintenance Service Center. Pay particular attention to this warning in households where there are small children.

Do not take apart or modify the scanner. The inside of the scanner contains high-voltage components. Touching these components might cause fire or electric shock.

CAUTION

The following describes important cautions.

Install the scanner on a desk so that none of its parts protrude outside of the desktop. Also, make sure that the scanner is installed on a flat, level surface

Do not install the scanner on unstable surfaces. Install the scanner on a level surface that is free of vibration to prevent it from falling.

Install the scanner on a strong surface that will support the weight of the scanner and other devices.

Firmly insert the power plug into the power outlet as far it can go.

Install the scanner away from strong magnetic fields and other sources of electronic noise. Also, protect the scanner from static electricity as this might cause the scanner to malfunction.

Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting in scanner failure and malfunction.

When the scanner is not used for a long period, be sure to disconnect the power plug from the power outlet for safety.

Do not install the scanner in the direct sunlight or near heating apparatus. Doing so might cause excessive heat to build up inside the scanner, causing fire or scanner trouble. Install the scanner in a well-ventilated location.

Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of scanner, which may result in fire or scanner failure.

Do not place heavy objects on the scanner or use the scanner's top surface for performing other work. Improper installation might cause injuries.

Do not move the scanner with the power and interface cables connected as this might damage the cables, causing fire, electric shock or injuries.

Before moving the scanner, be sure to disconnect the power plug from the power outlet, and disconnect data cables. Also, make sure that the floor is free of obstructions.

Avoid touching any scanner mechanism when scanning as this may cause injuries.

Do not use the device immediately after moving it from a cold place to a warm room. This may cause condensation, which might lead to scanning errors. Let the device dry about one or two hours before you use it.

4 |

1. Preparation

This chapter describes necessary preparations before using ScanSnap.

Do not connect the scanner to your PC before installing “ScanSnap Manager”. If the scanner is connected before installing ScanSnap Manager, it will not operate correctly. Refer to Chapter 2 for the installation of ScanSnap Manager.

1.1. Checking the Contents of the Package

When you unpack the scanner package, make sure that all parts are included. Refer to the package contents list included the scanner package box.

1.2. Names and Functions of Parts

This section describes the names and functions of parts.

 Front Side

 Buttons

SCAN

POWER

 Rear Side

USB connector

[SCAN] button

Starts scanning.

[POWER] button

Turns on/off the power supply.

Power lamp

Indicates the scanner status.

Blue :Ready Blue (Blinking) :Scanning Orange :Error Light off :Power off

AC adapter connector

Paper chute cover

Open this cover when using the scanner. → Opening the cover turns the

scanner ON.

Cover open lever

Pull this lever to open the ADF cover.

Paper chute cover

Open this cover and load the documents onto this part when scanning documents.

Side guide

Adjust these guides to the documents width for preventing skewed

ADF cover

(ADF: A Feeder)

utomatic Document

Seal: After installing ScanSnap Manager onto your computer, remove this seal to connect the scanner to the PC.

HINT

For the Document Specification, refer to the “ScanSnap S500 Operator’s Guide” stored in ScanSnap Setup CD-ROM.

The scanner is turned on/off automatically, when you open/close the Paper chute cover. To turn off the scanner when the cover is opened, press the [POWER] button.

Stacker

For using this part, pull it out as shown in the figure.

→ Documents are ejected from the ADF onto this tray.

Buttons

ScanSnap S500 Getting Started | 5

2. Connecting ScanSnap

This chapter describes how to connect ScanSnap to your PC.

2.1.1. Installing Adobe Acrobat

Please prepare the Adobe Acrobat CD-ROM.

2.1. Installing the Supplied Software

Before connecting the scanner to your computer, please install the following software on your PC.

①. Adobe Acrobat (Application) ②. ABBYY FineReader (Application) ③. ScanSnap Manager (Driver) ④. ScanSnap Organizer (Application) ⑤. CardMinder (Application)

Each software is supported by the following OS:

Windows 98 (Windows 98 2nd Edition)

 

  

－－

               

*1: Compatible with Service Pack 2

• Be sure to install “ScanSnap Manager”

• It is not possible to simultaneously connect both

• If any driver of the ScanSnap fi-4110EOX or

• When using Windows 2000 or Windows XP, log

• ScanSnap S500 system requirements are:

HINT

ScanSnap Manager includes the driver software for ScanSnap fi-4110EOX2 and ScanSnap fi-5110EOX. If you already have any of these: ScanSnap S500 (this product), ScanSnap fi-4110EOX2, ScanSnap fi-5110EOX, or ScanSnap fi-5110EOX2, you can connect any one to your PC and use it.

Windows Me

Windows 2000



Windows XP (Service Pack 1 or later)



before connecting the scanner to your PC.

If the scanner is connected before installing ScanSnap Manager, the “Found New Hardware Wizard” appears (This screen may differ depending on the used OS). In this case, click the [Cancel] button to close the wizard.

ScanSnap fi-5110EOX and fi-4110EOX series scanners (or two or more S500 scanners) to one computer.

ScanSnap fi-5110EOX series has already been installed on your computer, uninstall it before starting the installation.

on as a user with administrator privileges.

: Intel® Pentium® III 600MHz or higher

CPU

(recommended: Intel

1.8GHz or higher)*

Memory:

* If the CPU and the memory do not meet the

recommended requirements or the USB version is 1.1, the scanning speed will slow down.

128MB or more

(recommended: 256MB or more)*

Pentium® 4

Adobe Acrobat is not supported by Windows 98 and Windows Me.

1. Insert the “Adobe Acrobat CD-ROM” into the CD-ROM drive.

The “Adobe Acrobat” window appears.

HINT

This window is not displayed automatically when the "Auto play" setting of your computer is deactivated. In this case, please run “AutoPlay.exe” of this CD-ROM directly using the “Explore” or “My computer”.

2. Select the language and click [OK] button.

3. Select “Install Adobe Acrobat”.

4. Follow the instructions to install the software.

HINT

Select “How to install” on the “Adobe Acrobat” window to learn more about the Adobe Acrobat installation. Refer to “Adobe Acrobat Help” about how to use Adobe Acrobat.

6 |

+ 17 hidden pages