Fujitsu P3PC-3062-02EN User Manual

P3PC-3062-02EN

CONTENTS

INTRODUCTION ........................................................................... ii
Regulatory Information ........................................................ ii
Liability ................................................................................. iii
Safety Precautions ............................................................... v
1.1 Checking the Contents of the Scanner Package............. 1
1.2 Names of Parts ................................................................... 1
1.3 Operator Panel.................................................................... 2
Chapter2 INSTALLATION OF THE SCANNER...................... 4
2.1 Installing the Scanner ........................................................ 4
2.2 Connecting the Scanner to Your PC................................. 4
2.3 Installing the Scanner Software........................................ 6
2.4 Checking Scanner Driver Operation................................. 9
2.5 Uninstalling Supplied Programs..................................... 10
Appendix 1 TROUBLESHOOTING........................................ AP-1
Appendix 2 DAILY CARE ...................................................... AP-4
Appendix 3 REPLACING CONSUMABLES.......................... AP-5
i

INTRODUCTION

Thank you for purchasing the fi-5950 Duplex Color Scanner. This document describes how to use fi-5950 and basic operation methods. Before you start using fi-5950 be sure to thoroughly read this manual to ensure correct use.
The "fi-5950 Operator’s Guide" stored on the Setup DVD-ROM provides useful and detailed information on Operations when you would like to use advanced fea­tures, Daily Care for maintenance of the scanner, and Replacing Consumables to maintain conditions for smooth scanning. Please also read the fi-5950 Opera­tor’s Guide for further information.

Regulatory Information

FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment
and receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is located.
Consult your dealer or an experienced radio/TV
technician.
FCC warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTICE
The use of a shielded interface cable
is required to comply with the Class B limits of Part 15 of FCC rules. The length of the SCSI interface cable must be 1.5 meters (5 feet) or less.
The length of the AC cable must be 3
meters (10 feet) or less.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique n'émet pas de parasites radioélectriques dépassant les limites applicables aux appareils numériques de la classe B et prescrites dans le Règlement sur le brouillage radioélectrique dictées par le Ministère des Communications du Canada. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Bescheimigung des Herstellers / Importeurs
Für den fi-5950 wird folgendes bescheinigt:
In Übereinsstimmung mit den Bestimmungen
der EN45014(CE) funkentstört
Maschinenlärminformationsverordnung
3.GPSGV: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.
Dieses Gerät wurde nicht für die Benutzung in unmittelbarer Umgebung starker Lichtquellen (z. B. Projektoren) konzipiert.
ENERGY STAR
PFU LIMITED, a Fujitsu company, has determined that this product meets the
ENERGY STAR
guidelines for energy efficiency.
ENERGY STAR
registered trademark of the United States.
®
®
®
is a
ii

Liability

About the use of mercury
READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS.
Also, keep this manual in a safe place so that it can be easily referred to during use of this product.
While all efforts have been made to ensure the accuracy of all information in this manual, PFU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause. PFU further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. PFU disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory.
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in office, personal, domestic, regular industrial, and general-purpose applications. It has not been designed and manufactured for use in applications (simply called "high-safety applications" from here on) that directly involve danger to life and health when a high degree of safety is required, for example, in the control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic control, operation control in mass-transport systems, medical equipment for sustaining life, and missile firing control in weapons systems, and when provisionally the safety in question is not ensured. The user should use this product with adopting measures for ensuring safety in such high-safety applications. PFU LIMITED assumes no liability whatsoever for damages arising from use of this product by the user in high-safety applications, and for any claims or compensation for damages by the user or a third party.
Lamp(s) inside this product contain
H
g
mercury and must be recycled or disposed of according to local, state, or federal laws.
To avoid unexpected injuries;
Do not put the substance contained in the lamp
in your mouth as it has mercury.
Do not breathe the chemical liquid contained in
the scanner lamps.
Do not incinerate, crush, or shred the lamps or
scanner parts.
Trademarks
Microsoft, Windows, Windows Server, Windows Vista, and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ISIS and QuickScan are trademarks or registered trademarks of EMC Corporation in the United States. Adobe, the Adobe logo, Acrobat, and Adobe Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries. Kofax and VRS are trademarks or registered trademarks of Kofax, Inc. Other company names and product names are the registered trademarks or trademarks of the respective companies.
How Trademarks Are Indicated In This Manual
References to operating systems (OS) are indicated as follows:
Product Indication
Windows® 2000 Professional (Service Pack 4 or later)
Windows® XP Professional (Service Pack 3 or later),
®
®
XP
XP
Windows Professional x64 Edition (Service Pack 2 or later),
Windows Home Edition (Service Pack 3 or later)
Windows 2000
Windows XP
Windows (*1)
iii
Product Indication
WARNING
CAUTION
ATTENTION
HINT
R
Manufacturer
Windows Server® 2003, Standard Edition,
®
Windows Server
2003,
Standard x64 Edition, Windows Server
®
2003 R2, Standard Edition (Service Pack 2 or later),
Windows Server
®
2003 R2, Standard x64 Edition (Service Pack 2 or later)
Windows Vista® Home Basic (32/64-bit) (Service Pack 1 or later),
Windows Vista
®
Home Premium (32/64-bit) (Service Pack 1 or later),
Windows Vista
®
Business (32/64-bit) (Service Pack 1 or later),
Windows Vista
®
Enterprise (32/64-bit) (Service Pack 1 or later),
Windows Vista
®
Ultimate (32/64-bit) (Service Pack 1 or later)
Windows Server® 2008 Standard (32/64-bit),
®
Windows Server
2008 R2
Standard
Windows® 7 Home Premium (32/64-bit),
®
Windows
7 Professional
(32/64-bit), Windows
®
7 Enterprise
(32/64-bit), Windows
®
7 Ultimate
(32/64-bit)
Adobe® Acrobat®
Windows Server 2003
Windows Vista
Windows Server 2008
Windows 7
Adobe Acrobat (*2)
Windows (*1)
PFU LIMITED International Sales Dept., Imaging Business
Division, Products Group Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan Phone : (81-44) 540-4538
© PFU LIMITED 2010, 2011
About Maintenance
The user must not perform repairs on this scanner. Contact the store where you purchased the scanner or an authorized FUJITSU Image Scanner service provider to make repairs to this product.
Warning Indications Used In This Manual
This indication alerts operators to an operation that, if not strictly observed, may result in severe injury or death.
This indication alerts operators to an operation that, if not strictly observed, may result in safety hazards to personnel or damage to equipment.
Symbols Used In This Manual
This symbol alerts operators to particularly important information. Be sure to read this information.
This symbol alerts operators to helpful advice regarding operation.
*1:Where there is no distinction between the different versions of the above operating system, the general term "Windows" is used. *2:All the descriptions in this manual assume the usage of Adobe Acrobat bundled with this product. However, Adobe Acrobat may be upgraded without notice. If the descriptions differ from the screens actually displayed, refer to the Acrobat’s “Help”.
A TRIANGLE symbol indicates that special care and attention is required. The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not perform. The drawing inside or under the circle shows the specific action that is not allowed.
Outline characters on a colored background show instructions users should follow. It may also include the drawing that shows the specific instruction.
iv
Screen Examples In This Manual
WARNING
The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the User's Manual of the scanner application you are using. The screenshots in this manual were captured from TWAIN driver scanner driver, ScandAll PRO Image Capturing Utility Software, ISIS
®
driver and Adobe
Acrobat®.
The Operator Panel Language Display
Apart from English, the operator panel can also display French, German, Italian, Spanish, and Chinese (Simplified). In this manual, the language display of the operator panel is shown in English.

Safety Precautions

In the following situation, immediately disconnect the power cable from the AC outlet. Not doing so may cause a fire or electric shock.
Smoke or heat coming from the scanner is
detected.
Strange noise or smell is detected.
Foreign objects (water, liquids, small metal
objects, etc.) get inside the scanner.
Other problems which indicate a scanner
failure are detected.
Then, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Never try fixing such problems by yourself. Doing so is dangerous.
Do not take apart or modify the scanner as high-voltage components inside the scanner are dangerous. PFU assumes no liability to any damage caused by taking apart the scanner, as doing so is not covered under the warranty.
The area around the part to which this warning label is affixed can become very hot. To avoid burns, never touch around the area indicated by this label.
Do not insert or drop any foreign objects (water, liquids, small metal objects, etc.) into the opening sections on the scanner. If foreign objects get inside the scanner, immediately disconnect the power cable from the AC outlet. Then, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Pay particular attention to this warning in households where there are small children.
If the scanner is damaged for any reason, immediately disconnect the power cable from the AC outlet. Then, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
Firmly insert the power cable into the AC outlet. Not doing so may cause a fire or electric shock.
Use the scanner only at the indicated power voltage and current. Do not connect to multiplepower strips. Improper power voltage or current might cause a fire or electric shock.
Use only power cables provided with the scanner. Do not use any extension cords. Not following these instructions may cause abnormal heat or a fire. Do not also use the power cable provided with the scanner for other devices, since this might cause problems such as an equipment failure, or an electric shock.
Do not install in places that are damp or subject to smoke, steam, or dust, as this may cause a fire or electric shock.
v
Do not install the scanner in the following locations which are subject to high temperature, humidity, less ventilation, or dust. If placed in an area subject to high
Do not place heavy objects on the scanner or perform other work on top of the scanner. Doing so might cause injuries or an equipment
failure. temperature, the cover may become overheated and deformed, causing the scanner to become hot, resulting in a fire.
A place near heat-radiating devices such as
stoves or electric heaters, or flammable items such as volatile inflammable materials
Do not use the scanner while covered with a
blanket, etc. Doing so may raise the
temperature inside and cause a fire.
or curtain.
A place such as a bathroom, shower room,
or swimming pool where it may easily get wet.
A place under direct sunlight, in a car under
the scorching sun, or near heating apparatus where it may get hot.
To avoid injuries, do not place the scanner in an area where small children may be able to reach.
Avoid getting a sleeve, necktie, or hair caught
up in any scanner mechanism during scanning
since this may cause injuries.
Do not touch the heated section such as the
bottom of the scanner for a long time. Doing so
may cause a low-temperature burn on your
skin.
Before moving the scanner, be sure to disconnect the power cable from the AC outlet, and all other interface cables. Make sure that the floor is free of any obstructions. Do not move the scanner with the power and
When the scanner is not going to be used for a
long period of time, be sure to disconnect the
power cable from the AC outlet. Not doing so
may cause a fire or electric shock. interface cables connected as this can damage the cables, which can later cause a fire, electric shock as well as injuries.
Do not use any aerosol sprays or alcohol
Do not touch the power cable with wet hands. Doing so might cause an electric shock.
based sprays to clean the scanner. Dust blown
up by strong air from the spray may enter the
inside of the scanner. This may cause the
scanner to fail or malfunction. Sparks, caused
by static electricity, generated when blowing off
dust and dirt from the outside of the scanner
may cause a fire.
When removing the power cable from the AC outlet, make sure to hold the power plug and not the cable. Pulling the power cable may damage it, which may cause a fire or electric shock.
Check the following items once a month:
The power cable is firmly inserted into the
AC outlet.
The power cable is not emitting abnormal
heat, or the power cable is not rusted or bent.
Do not use a damaged power cable. Also, do not insert any cables or power plugs into loose sockets. Doing so may cause a fire or electric shock. Be careful of the following when handling the power cable:
Do not modify the power cable.
Do not place heavy objects on the power
cable.
Do not pull or bend the power cable.
If the power cable is damaged, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
Dust is not accumulated on the power cable.
If so, wipe off any dust with a soft, dry cloth.
The power cable does not have any cracks
or scratches.
If any abnormality is detected, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
Make sure to ground to avoid electric shock.
Be sure to ground before plugging into the AC
outlet. Unplug from the outlet before removing
the ground connection.
vi
CAUTION
When installing the scanner on a table, make sure that the table is flat and level. Place the scanner so that none of its parts extend beyond the edge of the table, otherwise it may fall or collapse and cause injuries.
Install the scanner away from strong magnetic fields and other sources of electronic noise. Protect the scanner against any static electricity and choose a static-free place to install the scanner. Static electricity can cause the scanner to malfunction.
If there is an electrical storm, disconnect the power cable from the AC outlet. Lightening can travel through wires and water pipes and damage the scanner, which may damage your property.
Do not supply the power from the AC outlet where the devices requiring much power such as copying machines or paper shredders are connected.
Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of the scanner, which may result in a fire or scanner failure.
Do not use the scanner immediately after moving it from a cold place into a warm room. Condensation may occur, which might lead to scanning errors. Let the scanner dry for one or two hours before you use it.
When handling documents, be careful not to cut your fingers with them.
When carrying the scanner outside while it is raining or snowing, pay special attention so the scanner does not get wet. If the scanner gets wet, wipe it or wait until it dries.
When transporting the scanner, never carry it alone. The scanner is heavy.
vii

Chapter1 PREPARING THE SCANNER

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1
2
3
4
5
6
78

1.1 Checking the Contents of the Scanner Package

When you unpack the scanner package, make sure that the package contains all the parts on the list included in the package. If any parts are missing or defective, contact your scan­ner dealer or an authorized FUJITSU scanner service provider. Handle the scanner and accessories with care.

1.2 Names of Parts

This section describes the names of parts.
Front Side
No. Name Function
9 ADF cover
open button
10 Pre-imprinter
cover
11 ADF
(Automatic document feeder)
12 Hopper
extension
13 Hopper
14 Hopper side
guides
15 Power button
Button used to open the ADF
For the Pre-Imprinter option
The documents loaded onto the Hopper will be fed sheet by sheet for scanning.
Pulls the Hopper extension out for loading long documents.
Documents to be scanned are loaded onto the Hopper.
Sheet Guides used to make sure that the paper to be scanned is fed into the scanner straight, avoiding skew.
Switches the scanner ON&OFF.
Rear Side
No. Name Function
1 Stopper
2 Stacker side
guide
3 Top cover
4Stacker
5Ejector
6 Operator
panel
7Stacker
extension
8 ADF cover
Prevents ejected documents from dropping off the scanner.
For aligning ejected documents to a certain width.
Cover to access the consumables storage box and Post Imprinter option (sold separately).
Area where ejected paper collects after scanning.
For ejecting the documents after scanning.
For operating the scanner.
For scanning long documents. Pull the extension out according to the document’s length.
Opens the cover for cleaning the inner parts of the ADF or for replacing consumables.
No. Name Function
1 Main power
switch
2Power inlet
3 SCSI ID Switch
4 SCSI connector
5 USB connector
6 Extended mem-
ory slot
7VRS slot
8 Extended slot
For switching the power support ON/OFF.
For connecting the AC cable. Sets the scanner’s SCSI ID with
this switch. For connecting the SCSI cable. For connecting the USB cable. For connecting an extension
memory (sold separately). The VRS board has been
installed A spare slot for an option board
1
Removable Parts
S end
to
Scan
P
ower Thic
knes
s
Hopper Heig
ht
Functio
n
Thick
Thin
1
2
3
4
5
Function number display
Hopper Height

1.3 Operator Panel

The operator panel is located on the right side of the scanner. The panel consists of a Function Number Dis­play, buttons and a LED.
Func tio n
No. Name Description
1 Document
smoother
Attached when the stacker posi­tion is set to align the ejected doc­ument by the leading edge, or when scanning documents with different widths.
No. Name Description
2 Pick rollers
Rollers that pick the paper from the hopper into the ADF. This is a consumable item.
3 Separator
rollers
Rollers used to help separate the paper as the feeding begins. This is a consumable item.
4 Brake roller
Roller used to help separate the paper as the feeding begins. This is a consumable item.
5Pad
Separation Pad used to help sepa­rate the paper as the feeding begins. This is a consumable item.
Function
Hopper Height
Power Thickness
Thin
Thick
Send to
Scan
Hopper Height
Paper Thickness
T
Thin
Send to Scan
Thick
Name Function
Fun cti on
Paper Thickness
Thi n Thi ck
Send to
Shows the status of the scanner. For details, refer to "Indications on the
Function Number Display" (page 3).
Use these buttons to adjust the height of the Hopper to the Upper/Middle/ Lower Positions. The hopper moves automatically to the right position after giving a scan­ning command. However, this may cause a delay before the actual scan­ning starts. To avoid unnecessary waiting time, it is recommended to set the hopper height prior to scanning. The approximate loading capacities are as follows (* these numbers differ depending on the document thick­ness): Upper: 100 sheets Middle: 300 sheets Lower: 500 sheets
Use these buttons to adjust the paper thickness for the papers to be scanned. When picking errors or paper jams occur:
Press the (Thin) button. When multifeed occurs:
Press the (Thick) button. (Normally no need to change from the
default setting) Use this button to start linked applica-
tion. When this button is pressed at manual feed mode, the scanning stops immedi­ately (*About the settings, refer to the "fi­5950 Operator’s Guide" on the Setup DVD-ROM).
2
HINT
Name Function
Scan
Thin
Send to
Scan
Use this button to start linked applica­tion. When this button is pressed during scanning operation, the scanning is cancelled (*About the settings, refer to the "fi­5950 Operator’s Guide" on the Setup DVD-ROM).
Use this button to turn the power ON/ OFF. When the power is turned on, the but­ton is illuminated in blue.
Indications on the Function Number Display
The following shows the indications on the Function Number Display.
No. Descriptions
Lights only one time upon turning on the scanner.
Indicates that the scanner has been turned ON and is being initialized.
Operator Panel Overlays are available in French, German, Italian, Spanish, and Chi­nese (Simplified). To change the overlay, open the plastic cover.
or
Indicates that initialization has been completed successfully. This status is called "Ready Status."
Indicates that a temporary error (that users can solve) has occurred during the initialization or scanning of documents. "J" or "U" and an error number (1, 2, 4, 6, 8, 0) are displayed alternately. To return the scanner to the ready status ("1"), press the "Scan" or "Send to" button while the error is indicated.
Indicates that a device alarm (that users can not solve) has occurred during the initialization or scanning of documents. "E" and an alarm number (0, 2 to 9, and A, c, d, F, 10 to 12, 15 to 19, 1A, 1b) are indicated alter­nately. To return the scanner to the ready status ("1"), press the "Scan" or "Send to" button. If this alarm occurs, turn the power off and then on again. If the alarm is indicated after turning on the power again, contact your service engineer.
3
Chapter2
ATTENTION
ATTENTION
HINT
ATTENTION
ATTENTION
ONOFF
INSTALLATION OF THE SCANNER

2.1 Installing the Scanner

1. Place the scanner at its installation site.
For details on the scanner's dimensions and required installation space, refer to the fi-5950 Operator’s Guide, chapter "10. Scanner Specifi­cations".
The scanner weight is 50 kg (110 lb).
Make sure two persons are available when moving the scanner.
When carrying the scanner, only grip the
bottom side.
2. Connect the AC cable to the Power inlet of the scanner and plug it into an outlet.

2.2 Connecting the Scanner to Your PC

Connect either using the USB or SCSI interface.
This scanner is provided with two inter­faces: Ultra SCSI and USB 2.0 /1.1. Con­nect only one of the USB or SCSI cable.
Connecting the USB Interface
1. Connect the USB cable to the USB connector.
Use only the power cable provided by the manufacturer.
The Function Number Display and the LED may flash for an instant when plugging the AC cable into the outlet. This is not a mal­function.
2. Connect the other end of the USB cable to
your PC.
Be sure to use the USB cable which
comes with this scanner. Correct opera­tion with commercially available cables is not guaranteed.
When connecting to a USB hub, use the
first stage USB hub that is closest to the computer. If you use the second or later hub stages, the scanner may not oper­ate correctly.
If you connect the scanner with USB 2.0,
it is required that the USB port and Hub are compliant with USB 2.0. The scan­ning speed may slow down if it is con­nected with USB1.1.
3. Press the "I" side of the main power switch to
turn on the scanner.
4
Connecting the SCSI interface
ATTENTION
ATTENTION
ONOFF
SCSI ID Switch
VRS board
1
2
When using the scanner with a SCSI interface, the fol­lowing SCSI cable and SCSI card must be purchased.
SCSI cable
Use a SCSI cable whose connector on the scan­ner side is the 68-pin high-density shielded-type and whose connector on the PC side fits the con­nector of the SCSI card to use. It is recommended to use a cable of length 1.5 m or shorter.
SCSI card
Find the recommended SCSI card information on the Fujitsu web site (FAQ).
http://www.fujitsu.com/global/support/ computing/peripheral/scanners/scsi/
When connecting the SCSI cable, turn
the scanner off. Be sure to connect the SCSI cable first, and then turn on the power of the scanner and PC.
In a SCSI daisy chain configuration,
connect the scanner so that it is the ter­minated device.
3. Set the SCSI ID using the SCSI ID switch on the back of the scanner.
The SCSI ID is initially set to "5" at the factory. If the SCSI ID of another SCSI device is set to the
same ID, either change the scanner's SCSI ID or SCSI ID of the other SCSI device.
ID No. Description
0 to 7
8, 9
Can be set as the ID Works with the factory default value
(SCSI ID = 5).
When the scanner is turned on, the SCSI ID set is enabled.
4. Press the "I" side of the main power switch to turn on the scanner.
1. Insert the SCSI cable into the interface connec­tor of the scanner until both sides click.
2. Connect the other end of the cable to your PC.
Be careful not to bend the pins of the SCSI cable when connecting to the scanner.
When using Kofax VRS Profes­sional (hereinafter referred to as "Kofax VRS")
When using the Kofax VRS, you need to connect it to the exclusive VRS board with either the USB cable or SCSI cable.
1. If you use the USB cable, insert it into the inter-
face connector (1) shown below. If you use the SCSI cable, insert it into the interface connector (2) shown below.
2. Connect the other end of the cable to your PC.
5
3. When using the SCSI cable, set the SCSI ID
HINT
ONOFF
ATTENTION
using the SCSI ID switch on the back of the scanner.
(Refer to step 3 in "Connecting the SCSI interface"
on page 5.)
4. Press the "I" side of the main power switch to turn on the scanner.
Kofax VRS is the image processing software manufactured by Kofax, Inc. It enables to correct image defects, such as document skew when scanned by the scan­ner, or "jitter" generated by colors or half-tone dot meshing, and so on. For details about Kofax VRS, refer to the Kofax VRS Help.
2.3 Installing the Scanner
Software
Bundled Software
The scanner drivers and applications bundled with the scanner are as follows.
TWAIN Driver
Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant applica­tions. FUJITSU Scanner USB HotFix may be installed at the same time depending on your operating system.
ISIS Driver
Conforms to the ISIS standard. Used when you oper­ate the scanner using ISIS-compliant applications.
Software Operation Panel
Configures settings for scanning behavior and con­sumables management. Installed together with the scanner drivers (TWAIN driver/ ISIS driver) or Kofax VRS.
Error Recovery Guide
Shows the error status and the action to take when an error occurs. Can be installed together with the scan­ner drivers (TWAIN driver/ISIS driver). Note this guide will not work if you use Kofax VRS.
Image Processing Software Option
A software option featuring advanced binarization of scanned images. Can be installed together with the scanner drivers (TWAIN driver/ISIS driver).
Kofax VRS
A software program that allows you to generate high­quality images with simple operations. The application automatically detects and corrects document skews during scanning, and characters blurred by coloring or shading.
ScandAll PRO
A TWAIN/ISIS-compliant image scanning software (recommended). You can define scanning settings as batch profiles, to suit your various operation require­ments. By defining scanning settings as batch pro­files, you can easily perform scans in accordance with various operation requirements.
Scan to Microsoft SharePoint
A software program that allows you to upload your files easily from ScandAll PRO to a SharePoint site. Can be installed together with ScandAll PRO.
QuickScan Pro (trial)
A software program for scanning that conforms to the ISIS standard. By using an ISIS scanner driver, you can read scanned documents and create their images. This is a trial version, and can be executed 30 times before it is disabled. You will need to purchase the full product version if you wish to continue using it.
Manuals
Includes Getting Started, Operator's Guide, and "Read Before Using VRS".
Scanner Central Admin Agent
Used to centralize the management of multiple scan­ners, by allowing you to apply firmware updates simultaneously, monitor the operating status, and check the scanner information. Note that required applications will differ depending on the form of operation. For details, refer to the Scanner Central Admin 4.0 User's Guide.
Adobe Acrobat Standard
The de-facto standard application used for creating, editing, managing, and making use of digitalized doc-
uments in PDF format.
Adobe Acrobat, bundled with the scanner, may be upgraded without notice. Refer to Adobe Acrobat Help if the actual screens differ from those described in this manual.
6
System Requirements
HINT
ATTENTION
HINT
Installing the Bundled Software
The system requirements for fi-5950 are as follows.
Operating system
Windows
(*4)
Windows
Windows
(*2) (*3)
Windows
Windows Server
(*1) (*2) (*4)
Windows Server
x64 Edition (*1) (*2) (*3) (*4)
Windows Server
Edition (*2)
Windows Server
x64 Edition (*2) (*3)
Windows Vista
(32-bit/64-bit) (*2) (*3)
Windows Vista
(32-bit/64-bit) (*2) (*3)
Windows Vista
(*3)
Windows Vista
(*3)
Windows Vista
(*3)
Windows Server
(32-bit/64-bit) (*2) (*3)
Windows Server
(*2) (*3)
Windows
(32-bit/64-bit) (*2) (*3)
Windows
(*3)
Windows
(*3)
Windows
(*2) (*3)
®
2000 Professional (*1) (*2)
®
XP Professional
®
XP Professional x64 Edition
®
XP Home Edition (*2)
®
2003, Standard Edition
®
2003, Standard
®
2003 R2, Standard
®
2003 R2, Standard
®
Home Basic
®
Home Premium
®
Business (32-bit/64-bit)
®
Enterprise (32-bit/64-bit)
®
Ultimate (32-bit/64-bit)
®
2008 Standard
®
2008 R2 Standard
®
7 Home Premium
®
7 Professional (32-bit/64-bit)
®
7 Enterprise (32-bit/64-bit)
®
7 Ultimate (32-bit/64-bit)
The following describes how to install the bundled soft­ware from the "Setup DVD-ROM" contained in the scanner package. There are two ways to install the bundled software: [INSTALL (Recommended)] which installs all software programs needed to operate the scanner, or [INSTALL (Custom)] which installs selected software programs one at a time. For how to install Adobe Acrobat, refer to "Installing
Adobe® Acrobat®" (page. 8)
.
If an old version of the software is
installed already, uninstall it first. For how to uninstall software, refer to "2.5
Uninstalling Supplied Programs" (page.
10).
Log on as a user with "Administrator"
privileges (Administrators).
INSTALL (Recommended)
1. Turn on your computer and log onto Windows.
2. Insert the Setup DVD-ROM into the DVD drive.
The [FUJITSU Image Scanner Setup] screen
appears.
If the [FUJITSU Image Scanner Setup] screen does not appear, find "AutoPlayer.exe" in the Setup DVD-ROM using "Windows Explorer" or "(My) Computer" and execute it directly.
3. Click the [INSTALL (Recommended)] button.
DVD drive
Interface
Essential for installing the software
Ultra SCSI (68-pin)
USB2.0 (High-Speed)
VRS (Ultra-Wide-SCSI/USB2.0)
*1: Scanner Central Admin Agent is not supported. *2: Not supported by Kofax VRS. *3: QuickScan Pro does not support the Windows 64-bit
version.
*4: ScandAll PRO and Scan to Microsoft SharePoint are
not supported.
Windows XP screen examples are used to explain the operations. The screens and operations may differ slightly depending on the operating system you are using.
7
4. Install the software, following the onscreen
ATTENTION
HINT
ATTENTION
HINT
instructions.
If Kofax VRS does not support the operating system, the recommended install does not install Kofax VRS. For more details. refer to "System
Requirements" (page. 7).
Installing Adobe® Acrobat
®
Install Adobe Acrobat using the following procedure from the "Adobe Acrobat DVD-ROM" supplied with
the scanner.
You do not have to install Adobe Acrobat if it is already installed on your computer.
INSTALL (Custom)
1. Perform Steps 1 and 2 in "INSTALL (Recom-
mended)" (page. 7).
2. Click the [INSTALL (Custom)] button.
The [INSTALL PRODUCTS] screen appears.
3. Click the button of the software to be installed.
4. Install the software, following the onscreen instructions.
Repeat Steps 3 and 4 to install other software pro­grams here.
1. Insert the supplied "Adobe Acrobat DVD-ROM" into the DVD drive.
The DVD-ROM is recognized automatically, and the following dialog box appears.
This window is not displayed automatically when the "Auto play" setting of your com­puter is deactivated. In this case, run "AutoPlay.exe" of this DVD-ROM directly using the "Explore" or "(My) Computer."
2. Select [US English] in "Select The Language...", and then click the [OK] button.
The following dialog box appears.
3. Follow the on-screen instructions to install the software.
Refer to "Adobe Acrobat Help" about how to use Adobe Acrobat.
This Acrobat version does not support Windows 2000 and Windows Server 2008.
8
2.4 Checking Scanner Driver
HINT
Operation
This section explains how to check the operation of the installed scanner driver by using ScandAll PRO. Make sure that the scanner driver is installed properly, following the procedure below.
Checking the Operation of the Scanner Driver
1. Load the document on the scanner.
For information about how to load the document, refer to section "2.6 Loading Documents on the ADF for Scanning" in the "fi-5950 Operator's Guide."
2. Launch ScandAll PRO.
From the [start] menu, select [All Programs] [Fujitsu ScandAll PRO]
3. In ScandAll PRO, select [Tool] on the menu, and then select [Preferences].
D [ScandAll PRO].
D
6. In ScandAll PRO, select [Scan] on the menu, and then select [Select Scanner].
7. Select a scanner in the displayed dialog box.
To use
TWAIN driver: Select [FUJITSU fi-5950d], and then click the [Select] button. To use
ISIS driver: Select [Fujitsu fi-5950], and then click the [Select] button. To use Kofax VRS: Select [Kofax VRS Scanner], and then click the
[Select] button.
The [Setup] dialog box appears.
4. On the [Scan] tab, select a driver.
To check the operation of TWAIN driver, select [TWAIN]. To check the operation of the ISIS driver or Kofax VRS, select [ISIS/VRS].
When using Kofax VRS for the first time, the
[Register Kofax VRS] screen appears. User
registration is required to obtain support
information from Kofax as well as to upgrade
the software, though Kofax VRS can still be
used without user registration.
To register later, select [Start] menu D [All
Programs] D [Kofax VRS] D [Kofax VRS
Administration Console], and follow the on-
screen instructions.
For details, refer to the Kofax VRS Installation
Guide (PDF) which is included in the Setup
DVD-ROM
(\VRS\HVRS\HVRS\Documentation).
8. Select [Scan] on the menu, and then select [Scan Settings].
5. Click the [OK] button to close the [Setup] dialog box.
9
9. In the [Scan Settings] dialog box, clear the [Save to
HINT
HINT
ATTENTION
file] checkbox.
12. In the [Scan Settings] dialog box, click the [Scan] button.
The document is scanned and the scanned image is
displayed in the [ScandAll PRO] window.
If the scanned document image is displayed in the window, it means that the scanner driver is installed properly.
For further information about how to scan documents, refer to rhe "fi-5950 Operator's Guide" or "ScandAll PRO V2.0 User's Guide" contained in the Setup DVD-ROM.
2.5 Uninstalling Supplied
Programs
The following explains how to uninstall software applications provided with the scanner.
1. Start your computer.
Be sure to log on as a user with "Administrator" privileges."
You only check the operation now, so you do not have to save to file.
10. Click [Scanner Settings].
A setup dialog box appears for you to configure
scanner driver settings.
11. Configure scanner settings such as the resolution and paper size.
WAIN driver/ISIS driver/Kofax VRS scanner
T drivers: Configure scan settings, and then click the [OK]
button.
For a TWAIN driver, the scanner driver setup dialog box may be displayed again after the [OK] button is clicked. If this occurs, click the [Scan] button in the dialog box.
2. Exit all applications.
3. From the [start] menu, select [Control Panel] or Remove Programs].
In the [Add or Remove Programs] dialog box, you
can view a list of installed applications.
4. Select an application you want to uninstall as follows:
To remove TWAIN driver, select "Scanner
Utility for Microsoft Windows."
To remove ScandAll PRO,
select "Fujitsu ScandAll PRO." After ScandAll PRO, you can also remove Scan to Microsoft SharePoint.
To remove Scan to Microsoft SharePoint,
select "Scan to Microsoft SharePoint."
To remove ISIS driver,
select "ISIS Driver - Fujitsu fi-5950."
To remove Error Recovery Guide,
select "Error Recovery Guide."
To remove Software Operation Panel, (Software
Operation Panel is automatically installed together with TWAIN driver/ISIS driver/Kofax VRS), select "Software Operation Panel."
To remove Kofax VRS,
select "Kofax VRS."
Scanner Central Admin Agent: Uninstall by
referring to the Scanner Central Admin 4.0 User’s Guide.
To remove QuickScan Pro™,
select "QuickScan."
D [Add
10
To remove FUJITSU Scanner USB HotFix,
HINT
HINT
select "FUJITSU Scanner USB HotFix."
For information about how to uninstall
Image Processing Software Option, refer to the "Image Processing Software Option User’s Guide."
For information about how to uninstall
Adobe Acrobat, refer to Adobe Acrobat "Read Me."
5. Click the [Change/Remove] button or the [Remove] button.
6. When you see a confirmation dialog box, click the [OK] button or the [Yes] button.
Upon clicking the button, uninstallation is
started.
Displays may vary depeinding on the operating system you are using. Follow the on-screen instructions. Examples: In Windows 2000 names described above are as follows:
[Add or Remove Programs] D [Add/
Remove Applications]
The [Changel/Remove] button D The [Add/
Remove] button In Windows Vista/Windows 7, the window and button names described above are as follows:
[Add or Remove Programs] D [Uinsnstall a
program]
the [Change/Remove] or the [Remove]
button D the [Uninstall/Change] or the
[Uninstall] button
, the window and button
11

Appendix 1 TROUBLESHOOTING

Troubleshooting checklist
Symptom Check this item Remedy
Scanner does not turn on. Have you pushed the power button on
the front of the scanner? Have you pushed the main power switch
at the back of the scanner? Is the AC power cable properly con-
nected to the scanner?
Scanning does not start. Are documents loaded correctly on the
hopper? Is the ADF closed completely? Close the ADF completely. Is the USB cable or SCSI cable properly
connected? (When using the SCSI interface) Is SCSI
ID set correctly? Does the Function Number Display indi-
cate an alarm or an error?
Does the alarm state remain displayed even after the scanner has been turned off and back on again?
Vertical lines appear in the scanned image.
The scanned image shifts or is distorted.
Quality of generated image is unsatisfactory.
Multifeed* frequently occurs.
*"Multifeed" is a phenome­non when two or more sheets of paper are fed simultaneously into the scanner.
Is the glass dirty? Clean the glass following the instructions in the fi-
Are the documents loaded correctly? Load the documents correctly.
Are the glass or sheet guides (Black/ White reference area) clean?
Do the documents satisfy the "Docu­ment Quality" and the "Multifeed Detec­tion Conditions" in the chapter 7 of the fi-5950 Operator’s Guide?
Are the documents set properly in the hopper?
Is the document stack loaded on the hop­per thicker than 50mm (2 inch)?
Are the Brake roller, the Separator roller or the Pad dirty?
Are the Brake roller, the Separator roller or the Pad worn out?
Have you set the Paper Thickness on the Operator panel?
Push the power button.
Push the Main power switch of the scanner. Then push the power button.
Correctly connect the AC power able to the scan­ner adapter.
Disconnect the AC power cable, then connect it again. If this does not restore the power supply, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider.
Load documents correctly on the hopper.
Correctly connect the cable. (When a USB hub is used, check the hub's power supply.)
Set SCSI ID correctly by SCSI ID switch on rear of scanner.
When the Function Number Display indicates an alarm or an error, refer to the "6. SOLVING COMMON PROBLEMS" in the fi-5950 Opera­tor’s Guide for removing the alarm or the error.
Turn off and on the power button. If this does not eliminate the alarm state, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider.
5950 Operator's Guide "4. DAILY CARE".
Clean the dirty locations.
Scan the documents that satisfy the "Document Quality" and the "Multifeed Detection Condi­tions" in the chapter 7 of the fi-5950 Operator’s Guide.
Fan the documents before scanning. Correctly align the document stack and load them on the hopper. Refer to "2.6 Loading Documents on the Hopper" in the fi-5950 Operator’s Guide for details.
Reduce the number of sheets in the document stack to 50 mm (2 inch) thick or less.
Clean the Brake roller, the Separator roller or the Pad. Refer to the fi-5950 Operator's Guide "4. DAILY CARE".
Replace the Brake roller, Separator roller or the Pad. Refer to the fi-5950 Operator's Guide "5. RE
PLACEMENT OF CONSUMABLES".
Set the Paper Thickness thicker. Refer to "1.3 Operator Panel" (page. 2).
AP-1
Symptom Check this item Remedy
Paper is not fed (pick error occurs frequently, or docu­ment stops midway).
The generated images are elongated.
There is a shadow on the leading edge of the gener­ated image.
Do the documents satisfy the "Docu­ment Quality" and the "Multifeed Detec­tion Conditions" in the chapter 7 of the fi-5950 Operator’s Guide?
Are the Separator roller or the Pick roll­ers dirty?
Are the Separator roller or the Pick roll­ers worn out?
Is there any debris on the document feed path?
Have you set the Paper Thickness on the Operator panel?
Are the Feed rollers or the Pinch rollers dirty?
Have you adjusted the Vertical Magnifi­cation?
Have you adjusted the offset (the scan­ning starting position)?
Use the documents that satisfy the "Document Quality" and the "Multifeed Detection Condi­tions" in chapter 7 of the fi-5950 Operator’s Guide.
Clean the Separator roller or the Pick rollers. Refer to the fi-5950 Operator's Guide "4. DAILY CARE".
Replace the Separator roller or the Pick rollers. Refer to the fi-5950 Operator's Guide "5. REPLACEMENT OF CONSUMABLES".
Remove any debris from the document feed path.
Set the Paper Thickness thinner. Refer to "1.3 Operator Panel" (page. 2).
Clean the Feed rollers or the Pinch rollers. Refer to the fi-5950 Operator's Guide "4. DAILY CARE".
Start up the Software Operation Panel, select [Device Set] and then click the [Offset] button. Adjust the vertical magnification. Refer to the fi­5950 Operator's Guide "8.3 Offset/Scan scale".
Start up the Software Operation Panel, select [Device Set] and then click the [Offset] button. Adjust the offset setting. Refer to the fi-5950 Operator's Guide "8.3 Offset/Scan scale".
AP-2
Temporary error
Device alarm (Permanent error)
Indication Meaning
J0 The paper feeding stopped to protect
jammed paper from damage. U1 A paper feed error occurred. U2 A multi feed error occurred. U4 The ADF cover or the pre-imprinter
cover is opened. U6 The print cartridge is not set. U8 One of the following error occurred:
1. The document sensors are dirty.
2. The stacker is full.
3. The Brake roller or Separator rollers are not installed properly.
The following shows the procedure for releasing of each of the temporary errors.
"J0" or "U1" error
1. Remove the document jammed or stopped in the ADF. (Refer to the fi-5950 Operator’s Guide "6.1 Clearing Document Jams" on the Setup DVD­ROM.)
2. Confirm that the documents meet the paper specifications for scanning. (Refer to fi-5950 Operator’s Guide "7.2 Docu­ment Quality" on the Setup DVD-ROM.)
"U2" error
Press the [Send to] button on the Operator Panel. The documents that were multi fed will be ejected.
Indication Meaning
E0 Hopper or Stacker error E2 Optical system error (front) E3 Optical system error (back) E4 The motor fuse has blown out. E5 The lamp fuse has blown out. E6 Operator panel error E7 Trouble occurred in the internal memory
(EEPROM). E8 SCSI fuse has blown out E9 Image memory error EA Imprinter error Ec Ed SCSI interface or USB interface
EF Background switching mechanism error E10 ROM error E11 Cooling fan error E12 Heater error E15 Extended memory error E16 Option board error E17 The imprinter fuse has blown out. E18 Sensor error E19 LSI error E1A Troubles occurred in the communication
E1b 5-volt fuse has blown out.
Image memory error
controller error
inside of the scanner.
"U4" error
Close the ADF cover or pre-imprinter cover.
"U6" error
This is a temporary error related to the Imprinter option (sold separately). For details, refer to the "fi-590PRF/ fi-590PRB Operator's Guide", "5 Error Message".
"U8" error
1. Clean the document sensors For details refer to fi-5950 Operator’s Guide "4.5 Cleaning the Transport path and the sen­sors".
2. Verify that the number of sheets ejected to the stacker is below stacker’s capacity, and that the Pick roller is not set for manual feeding.
3. Verify that the both rollers are installed prop­erly. For details, refer to fi-5950 Operator’s Guide "5.5 Replacing the Separator Rollers" and "5.6 Replacing the Brake roller".
When you encounter any alarm, turn off and on the scanner. If the alarm is still displayed on the Function Number Display, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider.
AP-3

Appendix 2 DAILY CARE

CAUTION
ATTENTION
ATTENTION
During its operation, the inside glass of the ADF becomes very hot. Before you clean inside the scan­ner, turn off its power and unplug the AC adapter from the outlet. Wait for at least 15 minutes. Do not turn off the scanner when you clean the Feed rollers or Eject rollers.
It may take long before the cleaner vaporizes if a large quantity is used. When cleaning the scanner parts, dampen a cloth with modest quantities of the cleaner. In addition, wipe off the cleaner completely with a soft lint-free cloth to leave no residue on the surface of the cleaned parts.
Locations and Cycle for Cleaning
Cleaning Materials
Cleaning
Materials
Cleaning sheet CA99501-
Cleaner F1 PA03950-
Cleaning wipe PA03950-
Cotton swab Commercially available
Lint-free dry cloth
*1: For details about the cleaning materials, contact the
FUJITSU scanner dealer where you purchased the scanner.
*2: Pre-moistened with Cleaner F1, Cleaning Wipes are
used instead of moistened cloths.
Parts No. Remarks
20 sheets/pack
0016
0352
0419
For the cleaning method, refer to "4 DAIRY CARE in the fi-5950 Operator’s Guide.
1 bottle Moisten a cloth with this fluid and wipe the scan­ner to clean.
24 sheets per pack (*1)(*2)
Cleaning Method
The ADF and the Feed rollers must be cleaned with a lint-free cloth moistened with the Cleaner F1.
Part to clean Standard Cleaning Cycle
Pad Clean these parts after every
10,000 scans.
Pick rollers
Brake roller
Separator rollers
Feed rollers
Pinch rollers
Transport path
Glass
Skew-detection sensor
Document sensor
The scanner must be cleaned more fre­quently if you scan any of the following type of sheets:
Documents of coated paper
Documents that are almost completely
covered with printed text or graphics
Chemically treated documents such
as carbonless paper
Documents containing a large amount
of calcium carbonate
Documents written with pencil
Documents on which the toner is not
sufficiently fused
For details on the cleaning the ADF, refer to "4.DAILY CARE" in the fi-5950 Operator’s Guide on the Setup DVD-ROM".
AP-4

Appendix 3 REPLACING CONSUMABLES

CAUTION
ATTENTION
Separator roller
Pick roller
Pad
Brake roller
Pad
To remove
To install
During its operation, the inside glass of the ADF becomes very hot. Before replacing the consumables, turn its power off and unplug the AC adapter from the outlet. Wait at least 15 minutes.
Consumables and Replacement Cycle
The followings are the specifications of consumables and their recommended replacement cycles.
Description Parts No.
Pad PA03450-
K014
Standard
Replacement Cycle
After 600,000 scans or one year
The following illustrations show the locations of the consumables. Refer to "5. REPLACEMENT OF CON­SUMABLES" in the fi-5950 Operator’s Guide on the Setup DVD-ROM.
Pad
Pick rollers PA03450-
K011
Brake roller PA03450-
K013
Separator rollers
PA03450­K012
To purchase consumables,
After 600,000 scans or one year
After 600,000 scans or one year
After 600,000 scans or one year
contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider.
The replacement cycles above are rough guidelines
2
when scanning A4/Letter sized, 80 g/m
[20lb] paper. This cleaning cycle varies according to the type of papers scanned and how frequently the scanner is used and cleaned.
Use only the specified consumables.
AP-5
Pick roller
Pick roller
Separator roller
Pad
Cover
Brake roller
Cover
Separator roller
Brake roller
AP-6
fi-5950 Image Scanner Getting Started
P3PC-3062-02EN
Issue Date: October, 2011
Issued by: PFU LIMITED
z Copying of the contents of this manual in whole or in part and
copying of the scanner application is prohibited under the copyright law.
z The contents of this manual are subject to change without notice. z PFU LIMITED is not liable whatsoever for any damages resulting
from use of this scanner and procedures described in this manual, profit loss due to defects, and any claims by a third party.
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