Fujitsu M10-4S, M10-4 User Manual

Fujitsu M10-4/Fujitsu M10-4S/ SPARC M10-4/SPARC M10-4S

Service Manual

Manual Code: C120-E682-06EN December 2013

Copyright © 2007, 2013, Fujitsu Limited. All rights reserved. Oracle and/or its affiliates provided technical input and review on portions of this material. Oracle and/or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document, and such products, technology and this document are protected by copyright laws, patents, and other intellectual property laws and international treaties. This document and the product and technology to which it pertains are distributed under licenses restricting their use, copying, distribution, and decompilation. No part of such product or technology, or of this document, may be reproduced in any form by any means without prior written authorization of Oracle and/or its affiliates and Fujitsu Limited, and their applicable licensors, if any. The furnishings of this document to you does not give you any rights or licenses, express or implied, with respect to the product or technology to which it pertains, and this document does not contain or represent any commitment of any kind on the part of Or acle or Fujitsu Limited or any affiliate of either of them. This document and the product and technolog y described in this docume nt may incorporate third-pa rty intellectual property copyrighted by and/or licensed from the suppliers to Oracle and/or its affiliates and Fujitsu Limited, including software and font technology. Per the terms of the GPL or LGPL, a copy of the source code governed by the GPL or LGPL, as applicable, is available upon request by the End User. Please contact Oracle and/or its affiliates or Fujitsu Limited. This distribution may include materials developed by third parties. Parts of the product may be deri ved from Berkeley BSD systems, licensed from the University of California. UNIX is a registered trademark of The Open Group. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited. SPARC Enterprise, SPARC64, SPARC64 logo and all SPARC trademarks are trademarks or registered trademarks of SPARC International, Inc. in the United States and other countries and used under license. Other names may be trademarks of their respective owners. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Govern ment end users are "com mercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No otherrights are granted to the U.S. Government. Disclaimer: The only warranties granted by Oracle and Fujitsu Limited, and/or any affiliate in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided. EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT, ORACLE OR FUJITSU LIMITED, AND/OR THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIE S OF ANY KIND (EXPRESS OR IMPLIED) REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCU MENT, WHICH ARE ALL PROVIDED AS IS, AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, ARE DISCLAIMED,EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY IN VALID. Unless otherwise expressly set forth in such agreement, to the extent allowed by applicable law, in no event shall Oracle or Fujitsu Limited, and/or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits, loss of use or data, or business interruptions, or for any indirect, special, incidental or consequential dama ges, even if advised of the possibility of such dam ages. DOCUMENTATIO N IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WA RRANTIES, INCLUDING AN Y IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

Copyright © 2007, 2013, Fujitsu Limited. Tous droits réservés. Oracle et/ou ses affiliés ont fourni et vérifié des données techniques de certaines parties de ce comp osant. Oracle et/ou ses affiliés et Fujitsu Limited détienn ent et contrôlent chacun des droits de propriété intellectuelle relatifs aux produits et technologies décrits dans ce document. De même, ces produits, technologies et ce document sont protégés par des lois sur le droit d’auteur, des brevets, etd'autres lois sur la propriété intellectuelle et des traités internationau x. Ce document, le produit et les technologies afférents sont exclusivement distribués avec des licences qui en restreign ent l'utilisation, la copie, la distribution et la décompilation. 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As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government. Avis de non-responsabilité : les seules garanties octroyées par Oracle et Fujitsu Limited et/ou toute soc iété affiliée de l'une ou l'autre entité en rapport avec ce document ou tout produit ou toute technologie décrits dans les présentescorrespondent aux garanties expr essément stipulées dans le contrat de licence régissant le produit ou la technologie fournis. SAUF MENTION CONTRAIRE EXPRESSEME NT STIPULEE AU DIT CONTRAT, ORACLE OU FUJITSU LIMITED ET/OU LES SOCIETES AFFILIEES A L'U NE OU L'AUTRE ENTITE DECLINENT TOUT ENGAGEMENT OU G ARANTIE, QUELLE QU'EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE PRODUIT, CETTE TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L'ETAT. EN OUTRE, TOUTES LES CONDITIONS, DECLARATIONS ET GARAN TIES EXPRESSES OU TACITES, Y CO MPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATIO N PARTICULIERE OU A L'ABSENCE DE CONTREFACON, SONT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE. Sauf mention contraire expressément stipulée dans c e contrat, dans la mesure autorisée par la loi applicable, en aucun cas Oracle ou Fujitsu Limited et/o u l'une ou l'autre de leurs sociétés affiliées ne sauraient ê quelconque partie tierce,sous quelquethéorie juridique que ce soit, de tout manque à gagner ou de perte de profit, de problèmes d'utilisation oude perte dedonnées, ou d'interruptions d'activités, ou de tout dommage indirect, spécial, secondaire ou consécutif, même si ces entités ont été préalablement informées d'une telle éventualité. LA DOCUMENTATION EST FOURNIE "EN L'ETAT" ET TOUTE AUTRE CONDITION, DECLARATION ET GARANTIE, EXPRESSE OU TACITE, EST FORMELLEMENT EXCLUE, DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

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Preface xxi

Chapter 1 Before Starting Maintenance Work 1

1.1 Warning/Caution Indications 1

1.2 Warning Labels 2

1.3 Labels/Tags 2

1.4 Safety Precautions 5

1.5 Notes Regarding Static Electricity 6

1.6 Other Precautions 7

1.7 Emergency Power Off 8

Chapter 2 Understanding the System Components 11

2.1 Identifying the Names and Locations of Components 11

2.2 Confirming the Functions of the Operation Panel 16

2.2.1 Display function of the operation panel 19

2.2.2 Control function of the operation panel 20

2.3 Checking the LED Indications 23

2.3.1 Operation panel LEDs 23

2.3.2 LEDs on the rear panel (System locator) 24

2.3.3 LEDs on each component 26

2.4 Confirming the Types of Cable 29

2.4.1 Types of cable 29

2.4.2 Cable connection ports 29

iii

Chapter 3 Troubleshooting 33

3.1 Suspected Failure Conditions 33

3.2 Determining the Causes of Individual Failures 33

3.3 Identifying a Failure 34

3.3.1 Checking the LED indications 35

3.3.2 Checking error messages 35

3.3.3 Checking the status of a component 35

3.3.4 Checking the status of a PCI expansion unit 37

3.3.5 Checking log information 38

3.3.6 Checking the messages output by the predictive self-repairing

tool 39

3.3.7 Identifying the location of the chassis requiring maintenance 40

3.4 Downloading Error Log Information 40

Chapter 4 Preparing for Maintenance 41

4.1 Preparing Tools Required for Maintenance 41

4.2 Confirming the System Configuration 41

4.2.1 Confirming the hardware configuration 42

4.2.2 Confirming the software and firmware configurations 42

4.3 Understanding Types of Maintenance 44

Chapter 5 Understanding the Preparations for Enabling Maintenance 53

5.1 Releasing an FRU from the System with the replacefru Command 53

5.2 Releasing a Chassis from the Physical Partition 56

5.3 Powering Off the Physical Partition Requiring Maintenance 60

5.4 Stopping the Entire System 62

5.4.1 Stopping the system with the XSCF command 63

5.4.2 Stopping the system from the operation panel 63

5.5 Accessing Components 64

5.5.1 Lowering the cable support 64

5.5.2 Removing the power cord 65

5.5.3 Removing the front cover 67

Chapter 6 Understanding the Preparations for Restoring the System 69

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6.1 Incorporating an FRU into the System with the replacefru Command

6.2 Incorporating a Chassis into a Physical Partition 71

6.3 Powering On the Physical Partition Requiring Maintenance 73

6.4 Starting the Entire System 74

6.4.1 Starting the system with an XSCF command 75

6.4.2 Starting the system from the operation panel 75

6.5 Restoring the Chassis 76

6.5.1 Installing the power cord 76

6.5.2 Fixing the cable support 78

6.5.3 Installing the front cover 79

Chapter 7 Maintaining the CPU Memory Units 83

7.1 Configuration of the CPU Memory Units 83

7.2 Before Maintaining a CPU Memory Unit 85

7.2.1 Types of maintenance 85

7.2.2 Maintenance flow 86

7.2.3 Precautions for replacement 87

7.2.4 Precautions for installation 87

7.2.5 Precautions for removal 88

7.3 Enabling the Removal of a CPU Memory Unit 88

7.3.1 Active/Cold maintenance 89

7.3.2 Inactive/Cold maintenance 89

7.3.3 System-stopped maintenance 90

7.4 Removing a CPU Memory Unit 91

7.4.1 Accessing a CPU memory unit 92

7.4.2 Removing the CPU memory unit lower 96

7.4.3 Removing the CPU memory unit upper 98

7.4.4 Removing a PCI Express cable 105

7.5 Installing a CPU Memory Unit 124

7.5.1 Installing a PCI Express cable 124

7.5.2 Installing the CPU memory unit upper 136

Contents v

7.5.3 Installing the CPU memory unit lower 146

7.5.4 Restoring the chassis 146

7.6 Restoring the System 147

7.6.1 Active/Cold maintenance 148

7.6.2 Inactive/Cold maintenance 149

7.6.3 System-stopped maintenance 152

Chapter 8 Maintaining the Memory 159

8.1 Memory Configuration 159

8.2 Memory Configuration Rules 163

8.2.1 Memory mounting rules 164

8.2.2 Checking memory information 167

8.3 Before Maintaining Memory 168

8.3.1 Types of maintenance 168

8.3.2 Maintenance flow 169

8.3.3 Precautions for replacement 169

8.3.4 Precautions for installation 169

8.3.5 Precautions for removal 170

8.4 Enabling the Removal of Memory 170

8.4.1 Active/Cold maintenance 170

8.4.2 Inactive/Cold maintenance 171

8.4.3 System-stopped maintenance 172

8.5 Removing Memory 173

8.5.1 Accessing memory 173

8.5.2 Removing memory 173

8.6 Installing Memory 174

8.6.1 Installing memory 174

8.6.2 Restoring the chassis 175

8.7 Restoring the System 175

8.7.1 Active/Cold maintenance 175

8.7.2 Inactive/Cold maintenance 176

8.7.3 System-stopped maintenance 178

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Chapter 9 Maintaining the Crossbar Units 179

9.1 Configuration of the Crossbar Units 179

9.2 Before Maintaining a Crossbar Unit 180

9.2.1 Types of maintenance 180

9.2.2 Maintenance flow 181

9.3 Enabling the Removal of a Crossbar Unit 181

9.3.1 Active/Cold maintenance 182

9.3.2 Inactive/Cold maintenance 182

9.3.3 System-stopped maintenance 183

9.4 Removing a Crossbar Unit 184

9.4.1 Accessing a crossbar unit 184

9.4.2 Removing a crossbar unit 184

9.5 Installing a Crossbar Unit 186

9.5.1 Installing a crossbar unit 187

9.5.2 Restoring the chassis 187

9.6 Restoring the System 187

9.6.1 Active/Cold maintenance 187

9.6.2 Inactive/Cold maintenance 188

9.6.3 System-stopped maintenance 190

Chapter 10 Maintaining the Power Supply Units 191

10.1 Configuration of the Power Supply Units 191

10.2 Before Maintaining a Power Supply Unit 192

10.2.1 Types of maintenance 192

10.2.2 Maintenance flow 193

10.2.3 Precautions for replacement 193

10.3 Enabling the Removal of a Power Supply Unit 194

10.3.1 Active/Hot maintenance 194

10.3.2 Active/Cold maintenance 195

10.3.3 Inactive/Hot maintenance 196

10.3.4 Inactive/Cold maintenance 197

10.3.5 System-stopped maintenance 198

Contents vii

10.4 Removing a Power Supply Unit 198

10.4.1 Accessing a power supply unit 199

10.4.2 Removing a power supply unit 199

10.5 Installing a Power Supply Unit 200

10.5.1 Installing a power supply unit 200

10.5.2 Restoring the chassis 200

10.6 Restoring the System 200

10.6.1 Active/Hot maintenance 201

10.6.2 Active/Cold maintenance 201

10.6.3 Inactive/Hot maintenance 202

10.6.4 Inactive/Cold maintenance 202

10.6.5 System-stopped maintenance 203

Chapter 11 Maintaining the Fan Units 205

11.1 Configuration of the Fan Units 205

11.2 Before Maintaining a Fan Unit 206

11.2.1 Types of maintenance 207

11.2.2 Maintenance flow 207

11.2.3 Precautions for replacement 207

11.3 Enabling the Removal of a Fan Unit 208

11.3.1 Active/Hot maintenance 208

11.3.2 Active/Cold maintenance 209

11.3.3 Inactive/Hot maintenance 209

11.3.4 Inactive/Cold maintenance 211

11.3.5 System-stopped maintenance 211

11.4 Removing a Fan Unit 212

11.4.1 Accessing a fan unit 213

11.4.2 Removing a fan unit 213

11.5 Installing a Fan Unit 214

11.5.1 Installing a fan unit 214

11.5.2 Restoring the chassis 214

11.6 Restoring the System 214

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11.6.1 Active/Hot maintenance 215

11.6.2 Active/Cold maintenance 215

11.6.3 Inactive/Hot maintenance 216

11.6.4 Inactive/Cold maintenance 216

11.6.5 System-stopped maintenance 217

Chapter 12 Maintaining the Internal Disks 219

12.1 Configuration of the Internal Disks 219

12.1.1 Identification of disk slot 220

12.2 Before Maintaining an Internal Disk 226

12.2.1 Types of maintenance 226

12.2.2 Maintenance flow 226

12.2.3 Precautions for installation 227

12.2.4 Precautions for removal 227

12.3 Enabling the Removal of an Internal Disk 227

12.3.1 Active/Hot maintenance 228

12.3.2 Active/Cold maintenance 229

12.3.3 Inactive/Hot maintenance 230

12.3.4 Inactive/Cold maintenance 230

12.3.5 System-stopped maintenance 231

12.4 Removing an Internal Disk 231

12.4.1 Accessing an internal disk 232

12.4.2 Removing an internal disk 232

12.5 Installing an Internal Disk 233

12.5.1 Installing an internal disk 233

12.5.2 Restoring the chassis 234

12.6 Restoring the System 234

12.6.1 Active/Hot maintenance 234

12.6.2 Active/Cold maintenance 235

12.6.3 Inactive/Hot maintenance 236

12.6.4 Inactive/Cold maintenance 236

12.6.5 System-stopped maintenance 237

Contents ix

Chapter 13 Maintaining the PCI Express Cards 239

13.1 Configuration of the PCI Express Cards 239

13.2 Before Maintaining a PCI Express Card 241

13.2.1 Types of maintenance 241

13.2.2 Maintenance flow 241

13.2.3 Precautions for replacement 242

13.2.4 Precautions for installation 242

13.2.5 Precautions for removal 242

13.3 Checking If PCI Hot Plug (PHP) Can Be Used 243

13.4 Enabling the Removal of a PCI Express Card 246

13.4.1 Active/Hot maintenance (with PHP) 246

13.4.2 Active/Hot maintenance (with DR) 250

13.4.3 Inactive/Hot maintenance 252

13.4.4 System-stopped maintenance 252

13.5 Removing a PCI Express Card 253

13.5.1 Accessing a PCI Express card cassette 253

13.5.2 Removing a PCI Express card cassette 253

13.5.3 Removing a PCI Express card 255

13.6 Installing a PCI Express Card 258

13.6.1 Installing a PCI Express card 258

13.6.2 Installing a PCI Express card cassette 260

13.6.3 Restoring the chassis 260

13.7 Restoring the System 260

13.7.1 Active/Hot maintenance (with PHP) 261

13.7.2 Active/Hot maintenance (with DR) 262

13.7.3 Inactive/Hot maintenance 262

13.7.4 System-stopped maintenance 263

Chapter 14 Maintaining the PSU Backplane Unit 265

14.1 Location of the PSU Backplane Unit 265

14.2 Before Maintaining the PSU Backplane Unit 266

14.2.1 Types of maintenance 267

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013x

14.2.2 Maintenance flow 267

14.3 Enabling the Removal of the PSU Backplane Unit 267

14.3.1 Active/Cold maintenance 268

14.3.2 Inactive/Cold maintenance 269

14.3.3 System-stopped maintenance 269

14.4 Removing the PSU Backplane Unit 270

14.4.1 Accessing the PSU backplane unit 271

14.4.2 Removing the PSU backplane unit 273

14.5 Installing the PSU Backplane Unit 274

14.5.1 Installing the PSU backplane unit 274

14.5.2 Restoring the chassis 275

14.6 Restoring the System 276

14.6.1 Active/Cold maintenance 276

14.6.2 Inactive/Cold maintenance 277

14.6.3 System-stopped maintenance 278

Chapter 15 Maintaining the Operation Panel 281

15.1 Location of the Operation Panel 281

15.2 Before Maintaining the Operation Panel 282

15.2.1 Types of maintenance 282

15.2.2 Maintenance flow 283

15.2.3 Precautions for replacement 283

15.3 Enabling the Removal of the Operation Panel 283

15.3.1 Active/Cold maintenance 284

15.3.2 Inactive/Cold maintenance 285

15.3.3 System-stopped maintenance 285

15.4 Removing the Operation Panel 286

15.4.1 Accessing the operation panel 287

15.4.2 Removing the operation panel 289

15.5 Installing the Operation Panel 290

15.5.1 Installing the operation panel 290

15.5.2 Restoring the chassis 291

Contents xi

15.6 Restoring the System 292

15.6.1 Active/Cold maintenance 292

15.6.2 Inactive/Cold maintenance 293

15.6.3 System-stopped maintenance 294

Chapter 16 Maintaining the Crossbar Units of the Crossbar Box 297

16.1 Configuration of the Crossbar Units 297

16.2 Before Maintaining a Crossbar Unit 298

16.2.1 Types of maintenance 298

16.2.2 Maintenance flow 299

16.3 Enabling the Removal of a Crossbar Unit 299

16.3.1 Active/Cold maintenance 299

16.3.2 Inactive/Cold maintenance 300

16.3.3 System-stopped maintenance 301

16.4 Removing a Crossbar Unit 301

16.5 Installing a Crossbar Unit 303

16.6 Restoring the System 304

16.6.1 Active/Cold maintenance 304

16.6.2 Inactive/Cold maintenance 305

16.6.3 System-stopped maintenance 305

Chapter 17 Maintaining the XSCF Unit of the Crossbar Box 307

17.1 Location of the XSCF Unit 307

17.2 Before Maintaining the XSCF Unit 308

17.2.1 Types of maintenance 308

17.2.2 Maintenance flow 309

17.3 Enabling the Removal of the XSCF Unit 309

17.3.1 Active/Hot maintenance 310

17.3.2 Inactive/Hot maintenance 310

17.3.3 System-stopped maintenance 311

17.4 Removing the XSCF Unit 312

17.5 Installing the XSCF Unit 314

17.6 Restoring the System 315

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17.6.1 Active/Hot maintenance 315

17.6.2 Inactive/Hot maintenance 315

17.6.3 System-stopped maintenance 316

Chapter 18 Maintaining the Power Supply Units of the Crossbar Box 317

18.1 Configuration of the Power Supply Units 317

18.2 Before Maintaining a Power Supply Unit 318

18.2.1 Types of maintenance 318

18.2.2 Maintenance flow 319

18.2.3 Precautions for replacement 319

18.3 Enabling the Removal of a Power Supply Unit 319

18.3.1 Active/Hot maintenance 320

18.3.2 Inactive/Hot maintenance 320

18.3.3 System-stopped maintenance 321

18.4 Removing a Power Supply Unit 322

18.5 Installing a Power Supply Unit 323

18.6 Restoring the System 324

18.6.1 Active/Hot maintenance 324

18.6.2 Inactive/Hot maintenance 324

18.6.3 System-stopped maintenance 325

Chapter 19 Maintaining the Fan Units of the Crossbar Box 327

19.1 Configuration of the Fan Units 327

19.2 Before Maintaining a Fan Unit 328

19.2.1 Types of maintenance 329

19.2.2 Maintenance flow 329

19.2.3 Precautions for replacement 329

19.3 Enabling the Removal of a Fan Unit 329

19.3.1 Active/Hot maintenance 330

19.3.2 Inactive/Hot maintenance 330

19.3.3 System-stopped maintenance 331

19.4 Removing a Fan Unit 332

19.4.1 Accessing a fan unit 332

Contents xiii

19.4.2 Removing a fan unit 332

19.5 Installing a Fan Unit 333

19.5.1 Installing a fan unit 333

19.5.2 Restoring the chassis 333

19.6 Restoring the System 333

19.6.1 Active/Hot maintenance 334

19.6.2 Inactive/Hot maintenance 334

19.6.3 System-stopped maintenance 334

Chapter 20 Maintaining the XSCF Interface Unit of the Crossbar Box 337

20.1 Location of the XSCF Interface Unit 337

20.2 Before Maintaining the XSCF Interface Unit 338

20.2.1 Types of maintenance 338

20.2.2 Maintenance flow 339

20.3 Enabling the Removal of the XSCF Interface Unit 339

20.4 Removing the XSCF Interface Unit 340

20.5 Installing the XSCF Interface Unit 342

20.6 Restoring the System 342

Chapter 21 Maintaining the Crossbar Backplane Unit of the Crossbar Box

343

21.1 Location of the Crossbar Backplane Unit 343

21.2 Before Maintaining the Crossbar Backplane Unit 344

21.2.1 Types of maintenance 344

21.2.2 Maintenance flow 345

21.3 Enabling the Removal of the Crossbar Backplane Unit 345

21.4 Removing the Crossbar Backplane Unit 346

21.5 Installing the Crossbar Backplane Unit 353

21.6 Restoring the System 354

Chapter 22 Maintaining the Fan Backplane of the Crossbar Box 357

22.1 Configuration of the Fan Backplane 357

22.2 Before Maintaining the Fan Backplane 358

22.2.1 Types of maintenance 359

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22.2.2 Maintenance flow 359

22.3 Enabling the Removal of the Fan Backplane 359

22.4 Removing the Fan Backplane 360

22.4.1 Accessing the fan backplane 360

22.4.2 Removing the fan backplane 361

22.5 Installing the Fan Backplane 365

22.5.1 Installing the fan backplane 365

22.5.2 Restoring the chassis 366

22.6 Restoring the System 366

Chapter 23 Maintaining the Operation Panel of the Crossbar Box 367

23.1 Location of the Operation Panel 367

23.2 Before Maintaining the Operation Panel 368

23.2.1 Types of maintenance 368

23.2.2 Maintenance flow 369

23.2.3 Precautions for replacement 369

23.3 Enabling the Removal of the Operation Panel 369

23.4 Removing the Operation Panel 370

23.4.1 Accessing the operation panel 370

23.4.2 Removing the operation panel 373

23.5 Installing the Operation Panel 375

23.5.1 Installing the operation panel 376

23.5.2 Restoring the chassis 377

23.6 Restoring the System 378

Chapter 24 Maintaining the Crossbar Cables (Electrical) 379

24.1 Configuration of the Ports for the Crossbar Cables (Electrical) 379

24.2 Before Maintaining a Crossbar Cable (Electrical) 381

24.2.1 Types of maintenance 381

24.2.2 Maintenance flow 381

24.2.3 Precautions for replacement 382

24.3 Enabling the Removal of a Crossbar Cable (Electrical) 382

24.3.1 Inactive/Cold maintenance 382

Contents xv

24.3.2 System-stopped maintenance 383

24.4 Removing a Crossbar Cable (Electrical) 384

24.5 Installing a Crossbar Cable (Electrical) 385

24.6 Restoring the System 386

24.6.1 Inactive/Cold maintenance 386

24.6.2 System-stopped maintenance 387

Chapter 25 Maintaining the Crossbar Cables (Optical) 389

25.1 Configuration of the Ports for the Crossbar Cables (Optical) 389

25.2 Before Maintaining a Crossbar Cable (Optical) 392

25.2.1 Types of maintenance 392

25.2.2 Maintenance flow 392

25.2.3 Precautions for replacement 392

25.3 Enabling the Removal of a Crossbar Cable (Optical) 393

25.3.1 Inactive/Cold maintenance 393

25.3.2 System-stopped maintenance 394

25.4 Removing a Crossbar Cable (Optical) 394

25.5 Installing a Crossbar Cable (Optical) 396

25.6 Restoring the System 397

25.6.1 Inactive/Cold maintenance 397

25.6.2 System-stopped maintenance 398

Chapter 26 Maintaining the XSCF BB Control Cables 401

26.1 Configuration of the Ports for the XSCF BB Control Cables 401

26.2 Before Maintaining an XSCF BB Control Cable 403

26.2.1 Types of maintenance 403

26.2.2 Maintenance flow 403

26.3 Enabling the Removal of an XSCF BB Control Cable 404

26.3.1 Active/Hot maintenance 404

26.3.2 Active/Cold maintenance 405

26.3.3 Inactive/Hot maintenance 405

26.3.4 Inactive/Cold maintenance 406

26.3.5 System-stopped maintenance 406

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xvi

26.4 Removing an XSCF BB Control Cable 407

26.5 Installing an XSCF BB Control Cable 409

26.6 Restoring the System 410

26.6.1 Active/Hot maintenance 410

26.6.2 Active/Cold maintenance 410

26.6.3 Inactive/Hot maintenance 411

26.6.4 Inactive/Cold maintenance 411

26.6.5 System-stopped maintenance 411

Chapter 27 Maintaining the XSCF DUAL Control Cables 413

27.1 Configuration of the XSCF DUAL Control Ports 413

27.2 Before Maintaining an XSCF DUAL Control Cable 415

27.2.1 Types of maintenance 415

27.2.2 Maintenance flow 415

27.3 Enabling the Removal of an XSCF DUAL Control Cable 416

27.3.1 Active/Hot maintenance 416

27.3.2 Active/Cold maintenance 417

27.3.3 Inactive/Hot maintenance 417

27.3.4 Inactive/Cold maintenance 418

27.3.5 System-stopped maintenance 418

27.4 Removing an XSCF DUAL Control Cable 419

27.5 Installing an XSCF DUAL Control Cable 421

27.6 Restoring the System 421

27.6.1 Active/Hot maintenance 421

27.6.2 Active/Cold maintenance 422

27.6.3 Inactive/Hot maintenance 422

27.6.4 Inactive/Cold maintenance 423

27.6.5 System-stopped maintenance 423

Chapter 28 Maintaining the Cable Kit of the Crossbar Box 425

28.1 Configuration of the Cable Kit 425

28.1.1 Cables for the connection between the crossbar backplane unit

and terminal board 425

Contents xvii

28.1.2 Cables for the connection between the terminal board and fan

backplane 427

28.1.3 Locations for the cable kit 428

28.2 Before Maintaining the Cable Kit 429

28.2.1 Types of maintenance 429

28.2.2 Maintenance flow 430

28.3 Enabling the Removal of the Cable Kit 430

28.4 Removing the Cable Kit 431

28.4.1 Removing the cables for the connection between the crossbar

backplane unit and terminal board 431

28.4.2 Removing the cables for the connection between the terminal

board and fan backplane 436

28.5 Installing the Cable Kit 444

28.5.1 Installing a cable between the crossbar backplane unit and

terminal board 444

28.5.2 Installing a cable for the connection between the terminal board

and fan backplane 445

28.6 Restoring the System 451

Chapter 29 Maintaining the Dedicated Power Distribution Unit Mounted on

the Rack for Expanded Connection 453

29.1 Configuration of the Dedicated Power Distribution Unit 453

29.2 Before Maintaining the Dedicated Power Distribution Unit 455

29.2.1 Types of maintenance 455

29.2.2 Maintenance flow 455

29.2.3 Precautions for replacement 455

29.3 Enabling the Removal of the Dedicated Power Distribution Unit 456

29.3.1 Active/Cold maintenance 456

29.3.2 System-stopped maintenance 456

29.4 Removing the Dedicated Power Distribution Unit 457

29.5 Installing the Dedicated Power Distribution Unit 461

29.6 Restoring the System 461

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xviii

29.6.1 Active/Cold maintenance 462

29.6.2 System-stopped maintenance 462

Appendix A Component List 463

Appendix B Component Specifications 467

B.1 CPU Memory Unit 467

B.2 Crossbar Unit 468

B.3 XSCF Unit 469

B.4 Power Supply Unit 470

B.5 Fan Unit 471

B.6 Internal Disk Drive 471

B.7 PCI Express Card 472

B.8 XSCF Interface Unit 472

B.9 Backplanes 473

B.10 Operation Panel 476

Appendix C Oracle Solaris Troubleshooting Commands 477

C.1 iostat(1M) Command 477

C.2 prtdiag(1M) Command 479

C.3 prtconf(1M) Command 482

C.4 netstat(1M) Command 485

C.5 ping(1M) Command 486

C.6 ps(1) Command 488

C.7 prstat(1M) Command 489

Appendix D External Interface Specifications 491

D.1 Serial Port 491

D.1.1 Wire connection chart for serial cable 492

D.2 USB Port 492

D.3 SAS Port 493

D.4 RESET Switch 493

Index 495

Contents xix

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xx

Preface

This document describes the maintenance procedure for Oracle or Fujitsu SPARC M10-4/M10-4S and the crossbar box. The maintenance work should be performed by service engineers and/or field engineers.

Fujitsu M10 is sold as SPARC M10 Systems by Fujitsu in Japan. Fujitsu M10 and SPARC M10 Systems are identical products.

The preface includes the following sections:

■

Audience

■

Text Conventions

This manual uses the following fonts and symbols to express specific types of information.

Font/Symbol Meaning Example

aBbCc123

AaBbCc123

Italic Indicates the name of a reference manual. See the Fujitsu M10/SPARC M10

" " Indicates the names of chapters, sections, items,

What you type, when contrasted with on-screen computer output. This font indicates an example of command input.

The names of commands, files, and directories; on-screen computer output. This font indicates an example of command input in the frame.

buttons, or menus.

XSCF>

XSCF> User Name: jsmith Privileges: useradm

Systems Installation Guide.

See "Chapter 2 Network Connection."

Command syntax in the text

While the XSCF commands have a section number of (8) or (1), it is omitted from the text. The Oracle Solaris commands have a section number such as (1M) in the text. Each command has a section number in a command name to prompt users to refer to it.

adduser jsmith

showuser -P

auditadm

Notes on Safety

Read the following documents thoroughly before using or handling any SPARC M10 Systems.

■

Fujitsu M10/SPARC M10 Systems Important Legal and Safety Information

■

Fujitsu M10/SPARC M10 Systems Safety and Compliance Guide

Preface xxiii

Syntax of the Command-Line Interface (CLI)

The command syntax is as follows:

■

A variable that requires the input of a value must be put in Italics.

■

An optional element must be enclosed in [].

■

A group of options for an optional keyword must be enclosed in [] and delimited by |.

Document Feedback

If you have any comments or requests regarding this document, please take a moment to share it with us by indicating the manual code, manual title, and page, and stating your points specifically through the following websites:

■

Japanese site

http://jp.fujitsu.com/platform/server/sparc/manual/

■

Global site

http://www.fujitsu.com/global/services/computing/server/sparc/downloads/manual/

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xxiv

Chapter 1

Before Starting Maintenance Work

This chapter describes the safety precautions that must be observed before starting any maintenance work. Note the meanings of each of the following symbols and labels to ensure that the work is done correctly.

■

Warning/Caution Indications

Warning Labels

Labels/Tags

Safety Precautions

Notes Regarding Static Electricity

Other Precautions

Emergency Power Off

1.1 Warning/Caution Indications

This manual uses the following conventions to indicate warning and alert messages, which are intended to prevent injury to the user and others as well as damage to property.

Warning

serious personal injury if the user does not perform the procedure correctly.

Caution

moderate personal injury if the user does not perform the procedure correctly. This also indicates that damage to the unit or other property may occur if the user does not perform the procedure correctly.

- "WARNING" indicates a potential hazard that could result in death or

- "CAUTION" indicates a potential hazard that could result in minor or

1.2 Warning Labels

Observe the warning labels (A in the figure) affixed on the SPARC M10-4/M10-4S and the crossbar box during the maintenance work. The warning label on the crossbar box also describes certification standards.

Caution

Figure 1-1

Figure 1-2

- Never peel off the labels.

Location of warning labels (SPARC M10-4/M10-4S)

Location of warning labels (crossbar box)

1.3 Labels/Tags

This section explains labels and tags that are affixed on the SPARC M10-4/M10-4S and the crossbar box.

Note

- The contents of the labels and tags may differ from those that are actually affixed.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20132

■

The system name plate label (A in the figure) describes the model number, serial number, and version required for maintenance and management.

■

The standard label (B in the figure) describes the following certification standards. The warning label on the crossbar box describes certification standards.

SPARC M10-4/M10-4S

■

Safety: NRTL/C

■

Radio wave: VCCI-A, FCC-A, DOC-A, KCC, and C-Tick

■

Safety and radio wave: CE, BSMI, and GOST-R

Crossbar box

■

Safety: NRTL/C

■

Radio wave: VCCI-A, FCC-A, DOC-A, KCC, and C-Tick

■

Safety and radio wave: CE and CU

Figure 1-3

Figure 1-4

Location of the system name plate label and standard label (SPARC M10-4/M10-4S)

Location of the system name plate label and warning label (crossbar box)

Chapter 1 Before Starting Maintenance Work 3

■

The RFID tag carries an Asset ID. The RFID tag of the SPARC M10-4/M10-4S is affixed on the front cover.

Figure 1-5

RFID tag (SPARC M10-4/M10-4S)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20134

Figure 1-6

RFID tag (crossbar box)

1.4 Safety Precautions

Observe the following precautions to protect yourself when performing maintenance.

■

Observe all the precautions, warnings, and instructions described on the chassis.

■

Do not insert foreign objects into the openings in the chassis. Any such foreign object could come into contact with high-voltage circuitry or could short circuit the components, causing a fire or an electric shock.

■

Contact a service engineer to inspect the chassis.

Chapter 1 Before Starting Maintenance Work 5

Safety precautions on electricity

■

Confirm that the voltage and frequency of your input power supply match those shown on the electric rating label affixed on the chassis.

■

Wear a wrist strap when handling a hard disk drive, CPU memory unit, or other printed boards.

■

Use grounded power outlets.

■

Do not attempt to make any mechanical or electrical modifications. Fujitsu shall

not be responsible for the regulatory compliance of a chassis that has been modified.

Safety precautions on the racks

■

The racks should be fixed on the floor, ceiling, or the adjacent frame.

■

The racks may be supplied with a quakeresistant options kit. The use of the quakeresistant options kit prevents the racks from falling over during installation or maintenance service on the chassis.

■

Prior to installation or maintenance, a safety assessment should be conducted by a service engineer in the following cases:

■

When the quakeresistant options kit is not supplied and the rack is not fixed on the floor with bolts: Check for the safety such as whether the rack should not fall over.

■

If multiple chassis are mounted in a rack, perform maintenance for each of the chassis.

For details of the racks, see "Chapter 2 Planning and Preparing for System Installation" in the Fujitsu M10/SPARC M10 Systems Installation Guide.

1.5 Notes Regarding Static Electricity

Observe the precautions concerning the electrostatic discharge (ESD) as described in

Table 1-1 to ensure the safety of personnel and the system.

Table 1-1

Item Precaution

Wrist strap Wear an antistatic wrist strap when handling printed boards.

ESD mat An approved ESD mat provides protection from static damage

Antistatic bag/ ESD safe packaging box

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20136

ESD precautions

when used with a wrist strap. The mat also acts as a cushion to protect the small parts that are attached to printed boards.

After removing a printed board or component, place it in the antistatic bag or ESD safe packaging box.

How to use a wrist strap

Wear a wrist strap in such a way that the inner metal surface (A in the figure) of the wrist strap band is in contact with your skin. Connect the clip (B in the figure) directly to the chassis.

Caution -

strap clip to the chassis, the operator and components have the same level of potential, thus eliminating the danger of static damage.

Figure 1-7

Do not connect the wrist strap clip to the ESD mat. By connecting the wrist

Wrist strap connection destination

1.6 Other Precautions

■

Printed boards in the chassis can be easily damaged by static electricity. To prevent damage to printed boards, wear a wrist strap and ground it to the chassis prior to starting maintenance.

■

When mounting any component in the chassis, check the connectors on both of the chassis and component beforehand to confirm that none of the pins are bent and that all the pins are neatly arranged in lines. If a component is mounted with a bent pin in a connector, the chassis or component may be damaged. Also, carefully proceed with the work to prevent any pin from being bent.

Chapter 1 Before Starting Maintenance Work 7

■

If excessive force is applied to the CPU memory unit, the components mounted on printed boards may be damaged. When handling the CPU memory unit, observe the following precautions:

■

Hold the CPU memory unit by the metal frame.

■

When removing the CPU memory unit from the packaging, keep the CPU memory unit horizontal until you lay it on the cushioned ESD mat.

■

Connectors and components on the CPU memory unit have thin pins that bend easily. Therefore, do not place the CPU memory unit on a hard surface.

■

Be careful not to damage the small parts located on both sides of the CPU memory unit.

■

Theheatsinkscanbedamagedbyincorrecthandling.Donottouchtheheatsinks with your hands or other objects while replacing or removing CPU memory units. If a heat sink is disconnected or broken, obtain a replacement CPU memory unit. When storing or carrying a CPU memory unit, ensure that the heat sinks are sufficiently protected.

■

When removing a cable such as the LAN cable, if you cannot reach the latch lock of the connector, use a flat headed screwdriver etc. to push the latch and release the cable. If you use force to remove the cable, the LAN port of the CPU memory unit or the PCI Express (PCIe) cards may be damaged.

■

Do not use any power cord other than the specified one.

1.7 Emergency Power Off

This section explains the procedure for powering off the system in an emergency.

Caution

immediately stop using the unit and turn off the power supply. Regardless of the operation you are performing, give top priority to fire prevention.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20138

- In an emergency (such as smoke or flames coming from the chassis),

Remove all the power cords from the power supply unit.

Figure 1-8

Removing the power cord (SPARC M10-4/M10-4S)

Figure 1-9

Removing the power cord (crossbar box)

Chapter 1 Before Starting Maintenance Work 9

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201310

Chapter 2

Understanding the System Components

This chapter describes the components mounted in the SPARC M10-4/M10-4S and the crossbar box. It is necessary to confirm and fully understand the configurations of the components

mounted in the chassis as well as the LED indications before starting any maintenance

work.

■

For the specifications of each component, see "Appendix B Component Specifications."

Identifying the Names and Locations of Components

Confirming the Functions of the Operation Panel

Checking the LED Indications

Confirming the Types of Cable

2.1 Identifying the Names and Locations of Components

This section describes the names and locations of the components mounted in the SPARC M10-4/M10-4S and the crossbar box.

Components that can be accessed from the front

You can access the fan unit and power supply unit only after removing the front cover.

Figure 2-1

Locations of components that can be accessed from the front (SPARC M10-4/M10-4S)

(1)

(2)

Location number Component

1Fanunit

2 Internal disk

3 Power supply unit

Figure 2-2

Location of a component that can be accessed from the front (crossbar box)

(1)

(3)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201312

Location number Component

1Fanunit

Components that can be accessed from the rear

Figure 2-3

Locations of components that can be accessed from the rear (SPARC M10-4/M10-4S)

(2)(1)

Location number Component

1 PCI-Express (PCIe) card cassette

2 Crossbar unit (Only for the SPARC M10-4S. The SPARC M10-4

incorporates three PCIe card cassettes.)

Chapter 2 Understanding the System Components 13

Figure 2-4

Locations of components that can be accessed from the rear (crossbar box)

(2) (3)

Location number Component

1 Power supply unit

2XSCFunit

3 XSCF interface unit

4 Crossbar unit

(4)(1)

Internal components

To access the internal components, remove the CPU memory unit from the SPARC M10-4/M10-4S, and the fan shelf from the crossbar box.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201314

Figure 2-5

Locations of internal components (SPARC M10-4/M10-4S)

(3)

(1)

(3)

(5)

(2)

(4)

Location number Component

1 CPU memory unit upper

2 CPU memory unit lower

3Memory

4 PSU backplane unit

5 HDD backplane

6 Operation panel

Chapter 2 Understanding the System Components 15

(6)

Figure 2-6

Locations of internal components (crossbar box)

(1)

(2)

(3)

Location number Component

1 Fan backplane

2 Crossbar backplane unit

3 Operation panel

2.2 Confirming the Functions of the Operation Panel

This section describes the functions of the operation panels of the SPARC M10-4/ M10-4S and the crossbar box.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201316

The operation panel provides the system's display and control functions. A field engineer and the system administrator can specify the operation mode or control the starting/stopping of the system while checking the system operation status by referring to the LED indications.

Figure 2-7

Location of the operation panel (SPARC M10-4/M10-4S)

Chapter 2 Understanding the System Components 17

Figure 2-8

Location of the operation panel (crossbar box)

Figure 2-9

Appearance of operation panel (SPARC M10-4/M10-4S and crossbar box)

㩿㪈㪀

㩿㪉㪀

㩿㪊㪀

㩿㪋㪀

Location number Component

1POWERLED

2 XSCF STANDBY LED

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201318

㩿㪌㪀㩿㪍㪀

Location number Component

3 CHECK LED

4 ID switch (SPARC M10-4S and crossbar box only)

5Modeswitch

6 Power switch

For a building block configuration, an operation panel is mounted in each chassis of the SPARC M10-4S or the crossbar box. However, the only operation panel on which all of the LEDs and switches are enabled is that of the chassis housing the master XSCF.

Table 2-1 shows the display and operation status of the operation panel.

Table 2-1

LEDs/switches on operation panel

POWER LED Enabled (Displays the start or stop status of

XSCF STANDBY LED

CHECK LED Enabled (Displays an abnormal status of

Display and operation status of operation panel

If the SPARC M10-4S or the crossbar box is acting as the master XSCF

the SPARC M10-4S or the crossbar box)

Enabled (Displays the XSCF status of the system)

the SPARC M10-4S or the crossbar box)

If the SPARC M10-4S or the crossbar box is acting as an XSCF other than the master XSCF

Enabled (Displays the start or stop status of the SPARC M10-4S or the crossbar box)

Enabled (Displays the XSCF status of the SPARC M10-4S or the crossbar box)

Enabled (Displays an abnormal status of the SPARC M10-4S or the crossbar box)

ID switch Enabled (Registration of ID number) Enabled (Registration of ID number)

Mode switch (*) Enabled (Mode operation of the system) Disabled

Power switch Enabled (Start/stop operation of the system) Disabled

*: Set the same mode for the SPARC M10-4S systems and crossbar boxes with the master XSCF and XCCF in the standby state. If the settings are different, an asterisk (*) is displayed beside the components in the output of the showhardconf or showstatus command.

2.2.1 Display function of the operation panel

The operation panel has three LED indicators to implement its display function. The LED indicators indicate the following. For details, see "2.3.1 Operation panel LEDs."

■

General system status

■

System error warning

■

System error location

Chapter 2 Understanding the System Components 19

Figure 2-10

LEDs on operation panel (SPARC M10-4/M10-4S and crossbar box)

㩿㪈㪀

㩿㪉㪀

㩿㪊㪀

Location number Component

1POWERLED

2 XSCF STANDBY LED

3 CHECK LED

2.2.2 Control function of the operation panel

The operation panel has the following switches to implement its control function:

■

ID switch Identifies the SPARC M10-4S and the crossbar box.

■

Mode switch (slide switch) Specifies the operation mode.

■

Power switch Controls start/stop of the system.

Figure 2-11

㩿㪈㪀

Location number Component

1 ID switch (SPARC M10-4S and crossbar box only)

2Modeswitch

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201320

Operation panel switches

㩿㪉㪀㩿㪊㪀

Location number Component

3 Power switch

Use the ID switch to set the ID number of the SPARC M10-4S or the crossbar box. Set #0 to #15 for the SPARC M10-4S and #80 to #83 for the crossbar box. Table 2-2 describes how to operate the ID switch.

Table 2-2

Operation Description

Pressing the + side. The ID number increases by 1.

Pressing the - side The ID number decreases by 1.

How to operate the ID switch

Use the mode switch to set the operation mode for the system. The Locked and Service operation modes can be switched by sliding the mode switch.

Table 2-3 describes the difference between the modes.

Table 2-3

Icon Name Description

Functions of the mode switch

Locked mode This mode is used for normal operation.

- The power switch can be used to start the system but not to stop it.

Service mode This mode is used for maintenance.

- The power switch cannot be used to start the system but can be used to stop it.

- Place the system in Service mode to perform maintenance work with the system stopped.

Use the power switch to start or stop the system. The system starts/stops differently depending on how the power switch is pressed.

Table 2-4 describes how system start/stop varies depending on how the power switch

is pressed.

Chapter 2 Understanding the System Components 21

Table 2-4

Icon Operation Description

Functions of the power switch

Brief press (For 1 second or more and less than 4 seconds)

If the system has been

started in Service mode (*):

If the system is stopped in Service mode:

If the system has been

Operation is ignored.

started in Locked mode (*):

If the system is stopped in Locked mode:

Starts the system. At this time, if a wait time for the air conditioning facilities or a warm-up time is set on the XSCF, the processing for waiting for the power-on of the air conditioning facilities and the completion of warm-upisomitted.

Long press (For 4 seconds or more)

If the system has been

started in Service mode (*):

If the system startup processisinprogressin

Perform the system shutdown process to stop the system.

Cancels the system startup process and then stops the system.

Service mode:

If the system stop process

Continues the system stop process. is in progress in Service mode:

If the system is stopped in Service mode:

If the system is stopped in Locked mode:

Operation is ignored.

Even a long press does not start the system.

Starts the system.

If a wait time for the air conditioning facilities or

a warm-up time is set on the XSCF, the

processing for waiting for the power-on of the air

conditioning facilities and the completion of

warm-upisomitted.

If the system is not

Operation is ignored. stopped in Locked mode:

*: If the system has been started, it means that at least one physical partition has been powered on.

Table 2-5 describes the functions of the mode switch.

Table 2-5

Function Mode switch

Starting/Stopping the system by the power switch

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201322

Functions of the mode switch

Locked Service

Only system startup is enabled. A long press

shuts down the system.

Table 2-5

Function Mode switch

Inhibition of break signal reception

Functions of the mode switch (continued)

Locked Service

Enabled. Using the setpparmode command, it is possible to specify whether break signal reception is allowed or inhibited for each physical partition.

2.3 Checking the LED Indications

This section describes the statuses of the LEDs mounted on the SPARC M10-4/M104S and the crossbar box. LEDs are mounted on the operation panel on the front of the chassis, on the rear panel of the chassis, and on each component that can be maintained. If an error occurs, the LED indication enables you to determine which system requires maintenance.

2.3.1 Operation panel LEDs

Disabled

The three LEDs on the operation panel indicate the operation status of the overall system. In addition, the LEDs enable you to check the system status by their combination of being on, blinking, or off.

Table 2-6 lists the system operation status indicated by the LEDs, while Table 2-7 lists

the system status indicated by the combination of LEDs.

Table 2-6

Icon Name Color Description

System operation status indicated by LEDs

POWER Green Indicates the startup or stop status of the system for

each chassis.

●

On: System is started.

●

Off: System is stopped.

●

Blinking (*): System stop process is in progress.

XSCF STANDBY

Green Indicates the status of the XSCF for the entire system or

for each chassis.

●

On: XSCF is functioning normally.

●

Off: XSCF is stopped.

●

Blinking (*): System is being initialized after power-on.

Chapter 2 Understanding the System Components 23

Table 2-6

Icon Name Color Description

System operation status indicated by LEDs (continued)

CHECK Amber Indicates the system operation status for each chassis.

●

On: An error that prevents startup was detected.

●

Off: Normal, or the power is disconnected or not being supplied.

●

Blinking (*): Indicates that the chassis requires maintenance (this function is also referred to as the "locator").

* The blink interval is 1 second (1 Hz).

Table 2-7

LED state Description

POWER XSCF

System status indicated by combination of LEDs

CHECK

STANDBY

OffOffOffPowerisdisconnected.

Off Off On Power has just been turned on.

Off Blinking (*) Off The XSCF is being initialized.

Off Off On The XSCF has detected an error.

Off On Off The XSCF is in the standby state.

The system is waiting for power-on of the air conditioning facilities (in the data center).

On On Off Warm-up standby processing is in progress. After

the end of this processing, the system starts up. System startup processing is in progress. The system is operating.

Blinking (*) On Off System stop processing is in progress. After the

end of processing, the fan unit stops.

* The blink interval is 1 second (1 Hz).

2.3.2 LEDs on the rear panel (System locator)

The field engineer or system administrator can identify the chassis requiring maintenance by using the CHECK LED (A in the figure) on the rear panel. The CHECK LED on the rear panel is referred to as the system locator, and has the same function as the CHECK LED on the operation panel.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201324

Figure 2-12

Location of system locator (SPARC M10-4/M10-4S)

Chapter 2 Understanding the System Components 25

Figure 2-13

Location of system locator (crossbar box)

Table 2-8

Icon Name Color Description

Status of the system locator

CHECK Amber Indicates the system operation status for each chassis.

●

On: An error that prevents startup was detected.

●

Off: Normal, or the power is disconnected or not being supplied.

●

Blinking (*): Indicates that the chassis requires maintenance (this function is also referred to as the "locator").

* The blink interval is 1 second (1 Hz).

2.3.3 LEDs on each component

Each component of the SPARC M10-4/M10-4S and the crossbar box has an LED mounted. These LEDs light to indicate that a component requires maintenance if that

component experiences a fault. Start maintenance work after checking the LED status.

The LEDs on each component and their statuses are as follows:

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201326

Table 2-9

LEDs on the XSCF or XSCF unit and their statuses (SPARC M10-4/M10-4S and crossbar box)

Name Color Status Description

READY Green On Indicates that the component is operating.

The component cannot be released and removed from the system.

Blinking (*) Indicates that the component is currently

being mounted on the system or being disconnected from the system.

Off Indicates that the component is disconnected

from the system. Indicates that the component can be removed and replaced.

CHECK Amber On Indicates that an error has occurred.

Blinking (*) Indicates that the component requires

maintenance (This function is also referred to as the "locator").

Off Indicates the normal state.

MASTER Green On Master chassis

Off Slave chassis

Table 2-10

LEDs on the XSCF-LAN port and their statuses (SPARC M10-4/M10-4S and crossbar box)

Name Color Status Description

ACT Green On Indicates that communication is being

performed.

Off Indicates that communication is not being

performed.

LINK SPEED Amber On Indicates that the communication speed is 1

Gbps.

Green Blinking (*) Indicates that the communication speed is

100 Mbps.

Off Indicates that the communication speed is 10

Mbps.

* The blink interval is 1 second (1 Hz).

Table 2-11

Name Color Status Description

LED on the fan unit and its status (SPARC M10-4/M10-4S and crossbar box)

CHECK Amber On Indicates that an error has occurred.

Blinking (*) Indicates that the component requires

maintenance (This function is also referred to as the "locator").

Off Indicates the normal state.

* The blink interval is 1 second (1 Hz).

Chapter 2 Understanding the System Components 27

Table 2-12

LED on the power supply unit and its status (SPARC M10-4/M10-4S and crossbar box)

Name Color Status Description

CHECK

Green On Indicates that the input power is turned on

and power is being supplied normally.

Blinking (*) Indicates that the input power is being

disconnected.

Amber On Indicates that an error has occurred.

Indicates that the input power to this power supply unit is turned off in redundant operation.

Blinking (*) Indicates a warning (An error has occurred

but this power supply unit is operating).

Off Indicates that power is not being supplied.

* The blink interval is 1 second (1 Hz).

Table 2-13

Name Color Status Description

LEDs on the PCIe card slot and their statuses (SPARC M10-4/M10-4S)

POWER Green On Indicates that power is being supplied.

Off Indicates that power is not being supplied.

ATTENTION Amber On Indicates that an error has occurred.

Blinking (*) Indicates that the component requires

maintenance (This function is also referred to as the "locator").

Off Indicates the normal state.

* The blink interval is 1 second (1 Hz).

Table 2-14

Name Color Status Description

LEDs on the internal disk and their statuses (SPARC M10-4/M10-4S)

READY Green Blinking Indicates that the disk is being accessed. This

LED is normally on, but it blinks while the disk is being accessed. While the LED is blinking, maintenance work such as the removal of the disk cannot be performed.

Off Indicates that maintenance work such as the

removal of the disk can be performed.

CHECK Amber On Indicates that an error has occurred.

Blinking (*) Indicates that the component requires

maintenance (This function is also referred to as the "locator").

Off Indicates the normal state.

* The blink interval is 1 second (1 Hz).

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201328

2.4 Confirming the Types of Cable

This section describes the types of the cables that are connected to the SPARC M10-4/M10-4S and the crossbar box, as well as the locations of the cable ports. The types and number of the cables to be used vary depending on the configuration.

2.4.1 Types of cable

In a building block configuration, the following cables are used for making a connection between the SPARC M10-4S systems and between the SPARC M10-4S and the crossbar box:

■

Crossbar cable (electrical)

This is used to connect the SPARC M10-4S systems in a building block configuration

without the crossbar box.

■

Crossbar cable (optical) This is used to connect the SPARC M10-4S with the crossbar box in a building block configuration with the crossbar box.

■

XSCF BB control cable This is used to connect the XSCFs mounted in the SPARC M10-4S or crossbar box chassis.

An XSCF mounted in a chassis becomes the master XSCF and monitors or controls the entire system. XSCFs other than the master XSCF act as slaves and monitor or control each chassis.

■

XSCF DUAL control cable This is used to connect the master XSCF to a standby XSCF and duplicate XSCF.

One of the slave XSCFs functions as the standby XSCF. If an abnormality occurs with the master XSCF, the standby XSCF becomes the master XSCF and continues the monitoring or control of the system.

Each table has a tag that is used for maintenance recording and management.

2.4.2 Cable connection ports

Figure 2-14 and Figure 2-15 show the locations of the cable connection ports of the

SPARC M10-4S and the crossbar box, respectively. See the following chapters for the procedures for maintaining the cables:

■

Chapter 24 Maintaining the Crossbar Cables (Electrical)

■

Chapter 25 Maintaining the Crossbar Cables (Optical)

■

Chapter 26 Maintaining the XSCF BB Control Cables

■

Chapter 27 Maintaining the XSCF DUAL Control Cables

Chapter 2 Understanding the System Components 29

Figure 2-14

Locations of cable connection ports (SPARC M10-4S)

(2)

(1)

(3)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201330

Figure 2-15

Locations of cable connection ports (crossbar box)

(1) (2)

Location number Connection port

1 XSCF DUAL control port

2 XSCF BB control port

3 Crossbar cable connection port

(3)

Chapter 2 Understanding the System Components 31

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201332

Chapter 3

Troubleshooting

This chapter describes how to determine and confirm the cause if an error occurs.

■

Suspected Failure Conditions

■

Determining the Causes of Individual Failures

■

Identifying a Failure

■

Downloading Error Log Information

3.1 Suspected Failure Conditions

This section explains suspected failure conditions. Use the flow to determine the cause of a failure and identify the failure location in the following cases. For details on the flow for determining the cause of a failure, see "3.2 Determining the Causes

of Individual Failures."

■

When the CHECK LED is on

■

When an error message is displayed on the console

■

When an error is displayed as a result of executing a command for checking the status

■

When an error is displayed in the error log

3.2 Determining the Causes of Individual Failures

This section explains the flow for determining the causes of failures. This flow is also applied to failures of the PCI expansion unit.

Figure 3-1

Troubleshooting flow

Start

Is the LED on the power

supply unit off?

Was e-mail sent by the

XSCF mail function?

Confirm that an error message is displayed on the OS and XSCF consoles.

Execute showlogs on XSCF to display failure information.

Check /var/adm/messages on Oracle Solaris.

Write down the displayed failure information.

Contact our service engineer.

YES

Check the connection of the power supply unit and power cords.

End

3.3 Identifying a Failure

This section explains the method for identifying a failure. Use the flow described in "3.2 Determining the Causes of Individual Failures" to determine the appropriate way of checking for a failure.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201334

3.3.1 Checking the LED indications

Check the LEDs on the operation panel, rear panel, and on each component to identify which component requires maintenance. Check the status of a component from its LED before starting any maintenance work on that component.

■

Operation panel LEDs You can check the status of the system by checking the LEDs on the operation panel. For details, see "2.3.1 Operation panel LEDs."

■

LEDs on the rear panel You can check the status of the system by noting the CHECK LED on the rear panel of the chassis, which has the same function as the CHECK LED on the operation panel. For details, see "2.3.2 LEDs on the rear panel (System locator)."

■

LED on each component You can determine the location of an error by checking the LED on the component that incorporates the failed hardware if an error occurs in the hardware within the chassis. For details, see "2.3.3 LEDs on each component."

Note that some components such as memory are not provided with LEDs. To check the status of a component that does not have an LED, execute XSCF shell commands such as the showhardconf command from the maintenance terminal. For details, see "3.3.3 Checking the status of a component."

3.3.2 Checking error messages

Display error messages to check the log information and obtain an error overview. You can use either of the following two methods to check the error messages:

■

Checking error log information using the XSCF shell For details, see "12.1 Checking a Log Saved by the XSCF" in the Fujitsu M10/ SPARC M10 Systems System Operation and Administration Guide.

■

Checking messages on Oracle Solaris For details, see "12.2 Checking Warning and Notification Messages" in the Fujitsu M10/SPARC M10 Systems System Operation and Administration Guide.

3.3.3 Checking the status of a component

Execute the XSCF firmware commands to check the system hardware configuration and the status of each component.

showhardconf command

Execute the showhardconf command to check the information for a list of components.

LogintotheXSCFshell.

Execute the showhardconf command to check the list of components.

A failed component is indicated by an asterisk (*) at the beginning of the line.

Chapter 3 Troubleshooting 35

XSCF> SPARC M10-4S;

------------------------

* PCIBOX#7001; Status:Faulted; Ver:1110h; Serial:2121237001;

------------------------

showhardconf

+ Serial:2081229003; Operator_Panel_Switch:Service; + System_Power:On; System_Phase:Cabinet Power On; Partition#0 PPAR_Status:Running; BB#00 Status:Normal; Role:Master; Ver:2050h; Serial:2081229003;

+ FRU-Part-Number:CA07361-D202 A0 ; + Power_Supply_System: ; + Memory_Size:320 GB;

Ommitted

PCI#0 Status:Normal; Name_Property:pci;

+ Vendor-ID:108e; Device-ID:9020; + Subsystem_Vendor-ID:0000; Subsystem-ID:0000; + Model:; + Connection:7001;

+ FRU-Part-Number:; IOB Status:Normal; Serial:PP123403JE ;

+ FRU-Part-Number:CA20365-B66X 008AG ;

LINKBOARD Status:Normal; Serial:PP1234026P ;

+ FRU-Part-Number:CA20365-B60X 001AA ;

PCI#1 Name_Property:ethernet;

+ Vendor-ID:1077; Device-ID:8000; + Subsystem_Vendor-ID:1077; Subsystem-ID:017e; + Model:;

Ommitted

------------------------

-----------------------

showstatus command

Execute the showstatus command to check the status of the components.

Execute the showstatus command to check the status.

2. A failed component is indicated by an asterisk (*) at the beginning of the line.

XSCF>

* MEM#0A Status:Faulted;

The status of the component is displayed following "Status:".

Table 3-1 describes the status of the components.

Table 3-1

Display Description

Normal The unit is in the normal state.

Faulted The unit is faulty and is not operating.

Degraded A part of the unit has failed or degraded, but the unit is running.

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showstatus

MBU Status:Normal;

Status of components

Table 3-1

Display Description

Deconfigured Due to the failure or degradation of another unit, the target unit and

Maintenance Maintenance is being performed. The replacefru, addfru, or initbb

Status of components (continued)

components of its underlying layer has been degraded, though there is no problem in them.

command is being executed.

3.3.4 Checking the status of a PCI expansion unit

If a PCI expansion unit is connected, execute the ioxadm command from the XSCF shell to check the status of the PCI expansion unit.

ioxadm command

Execute the ioxadm command to check the environmental conditions (temperature, voltage, etc.) or LED indications for the PCI expansion unit.

LogintotheXSCFshell.

Execute the ioxadm command to check the environmental conditions of the

specified PCI expansion unit.

To specify a PCI expansion unit, enter the serial number of the PCI expansion unit after determining it by executing the ioxadm list command.

The following example shows the environmental conditions for the PCIBOX#2008

"2008" are the last four digits of the serial number of the PCI expansion unit.

XSCF> Location Sensor Value Resolution Units PCIBOX#2008 AIRFLOW 180.000 0.000 CHM PCIBOX#2008 P_CONSUMPTION 68.000 0.000 W PCIBOX#2008/PSU#0 FAN 3936.000 0.000 RPM PCIBOX#2008/PSU#1 FAN 3584.000 0.000 RPM PCIBOX#2008/FAN#0 FAN 3374.000 0.000 RPM PCIBOX#2008/FAN#1 FAN 3374.000 0.000 RPM PCIBOX#2008/FAN#2 FAN 3374.000 0.000 RPM PCIBOX#2008/IOBT T_INTAKE 26.000 0.000 C PCIBOX#2008/IOBT T_PART_NO0 31.500 0.000 C PCIBOX#2008/IOBT T_PART_NO1 30.750 0.000 C PCIBOX#2008/IOBT T_PART_NO2 31.500 0.000 C PCIBOX#2008/IOBT V_12_0V 12.069 0.000 V PCIBOX#2008/IOBT V_3_3_NO0 3.293 0.000 V PCIBOX#2008/IOBT V_3_3_NO1 3.295 0.000 V PCIBOX#2008/IOBT V_3_3_NO2 3.291 0.000 V PCIBOX#2008/IOBT V_3_3_NO3 3.300 0.000 V PCIBOX#2008/IOBT V_1_8V 1.804 0.000 V PCIBOX#2008/IOBT V_0_9V 0.900 0.000 V

ioxadm env -te PCIBOX#2008

Chapter 3 Troubleshooting 37

3.3.5 Checking log information

Execute the showlogs command to check the error log information.

Execute the showlogs command to check the log information.

2. The log information is listed in the order of date, with the oldest appearing first.

The following example shows that an Alarm status occurred in PSU#1 and PSU#2 at 12:45:31 on Oct 20, the Alarm status changed to a Warning status at 15:45:31 on the same day, and then the Alarm status further expanded to PSU#1, PSU#2, and PSU#3 at 17:45:31 on the same day.

XSCF> Date: Oct 20 12:45:31 JST 2012

Date: Oct 20 15:45:31 JST 2012

Date: Oct 20 17:45:31 JST 2012

showlogs error

Code: 00112233-445566778899aabbcc-8899aabbcceeff0011223344 Status: Alarm Occurred: Oct 20 12:45:31.000 JST 2012 FRU: PSU#1,PSU#2 Msg: ACFAIL occurred (ACS=3)(FEP type = A1)

Code: 00112233-445566778899aabbcc-8899aabbcceeff0011223344 Status: Warning Occurred: Oct 20 15:45:31.000 JST 2012 FRU: PSU#1,PSU#2 Msg: ACFAIL occurred (ACS=3)(FEP type = A1)

Code: 00112233-445566778899aabbcc-8899aabbcceeff0011223344 Status: Alarm Occurred: Oct 20 17:45:31.000 JST 2012 FRU: PSU#1,PSU#2, PSU#3,* Msg: ACFAIL occurred (ACS=3)(FEP type = A1)

Table 3-2 shows what log information each operand of the showlogs command can

display.

Table 3-2

Operand Description

error Lists the error log.

event Lists the event log.

power Lists the power log.

env Lists the temperature history.

monitor Lists the monitoring message log.

console Lists the console message log.

ipl Lists the IPL message log.

panic Lists the panic message log.

Operands of the showlogs command and the log to be displayed

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3.3.6 Checking the messages output by the predictive self-repairing tool

Check the messages output from the Oracle Solaris Fault Manager predictive self-repairing tool, running on Oracle Solaris. Oracle Solaris Fault Manager has the following functions:

■

Receives telemetry information about errors.

■

Performs troubleshooting

■

Disables the components that have experienced errors.

■

Turns on the LED of a component that has experienced an error and displays the details in the system console message.

Table 3-3 lists typical messages that are generated if an error occurs. These messages

indicate that the fault has already been diagnosed. If there are corrective actions that can be taken by the system, they have already been taken. In addition, if the system is running, corrective actions continue to be applied. Messages are displayed on the console and are recorded in the /var/adm/messages file.

Table 3-3

Output Displayed Description

Nov 1 16：30：20 dt88-292 EVENT-TIME：Tue Nov 1 16：30：20 PST 2005

Nov 1 16：30：20 dt88-292 PLATFORM ORCL,SPARC64-X, CSN：-,HOSTNAME：dt88-292

Nov 1 16：30：20 dt88-292 SOURCE：eft, REV：1.13 SOURCE: Information regarding

Nov 1 16:30:20 dt88-292 EVENT-ID: afc7e660-d609-4b2f-86b8-ae7c6b8d50c4

Nov 1 16：30：20 dt88-292 DESC Nov 1 16：30：20 dt88-292 A problem was detected in the PCI Express subsystem

Nov 1 16：30：20 dt88-292 Refer to http：//support. oracle.com/msg/SUN4-8000-0Y for more information.

Nov 1 16：30：20 dt88-292 AUTO-RESPONSE One or more device instances may be disabled.

Nov 1 16：30：20 dt88-292 IMPACT：Loss of services provided by the device instances associated with this fault.

Predictive self-repairing messages

：

EVENT-TIME: Time stamp for the diagnosis

PLATFORM: Description of the chassis in which the error occurred

the diagnosis engine used to identify the error

EVENT-ID: Universally unique event ID for this error

DESC: Basic description of the error

Website: Where to find specific information and countermeasures for this error

AUTO-RESPONSE: What the system has done (if anything) to alleviate any subsequent problems

IMPACT: Description of the assumed impact of the failure

Chapter 3 Troubleshooting 39

Table 3-3

Output Displayed Description

Nov 1 16：30：20 dt88-292 REC-ACTION Schedule a repair procedure to replace the affected device.Use Nov 1 16：30：20 dt88-292 fmdump -v –u EVENT_ID to identify the device or contact Sun for support.

Predictive self-repairing messages (continue d)

：

REC-ACTION: Brief description of the corrective action the system administrator should apply

3.3.7 Identifying the location of the chassis requiring maintenance

Execute the setlocator command to identify the location of the chassis requiring maintenance by causing the CHECK LED on the operation panel and the CHECK LED (locator) on the rear panel to blink.

Execute the setlocator command to blink the CHECK LED of the chassis

requiring maintenance, and determine its location.

The CHECK LEDs on the operation and rear panels blink.

An execution example in which the chassis requiring maintenance is the master chassis is shown below. When specifying a different chassis such as BB#01, set "setlocator -b 1 blink."

XSCF>

setlocator -b 1 blink

For details on where to find and how to check the CHECK LEDs, see "2.3

Checking the LED Indications."

3.4 Downloading Error Log Information

This section describes the operation for downloading error log information. To download error log information, use the XSCF log fetch function. The XSCF unit has a maintenance USB port so that maintenance information such as error logs can be obtained easily. For details, see "12.1.15 Saving a log to a file with snapshot" and "12.1.16 Saving a log to a local USB device" in the Fujitsu M10/SPARC M10 Systems System Operation and Administration Guide.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201340

Chapter 4

Preparing for Maintenance

This chapter describes the preparations that must be completed prior to performing any maintenance as well as the types of maintenance.

■

Preparing Tools Required for Maintenance

■

Confirming the System Configuration

■

Understanding Types of Maintenance

4.1 Preparing Tools Required for Maintenance

This section explains tools required for maintenance. Table 4-1 lists the tools required for maintenance on a Field Replaceable Unit (FRU).

Table 4-1

1 Phillips screwdriver (No.2) Removing or replacing screws

2 Flathead screwdriver (small) Removing or replacing screws

3 Wrist strap For grounding static

4 ESD mat For grounding static

Maintenance tools

Item Use

4.2 Confirming the System Configuration

This section explains how to check the hardware and software configurations. After completing any maintenance, it is necessary to confirm that the the system configuration is the same as that before starting the work. If an error occurs in the

system, record the system configuration and the states of the components before starting maintenance. Then, confirm that the system configuration is the same after maintenance as it was before.

4.2.1 Confirming the hardware configuration

Execute the showhardconf command to confirm the configuration and status of the components mounted in the chassis. Before performing any maintenance work, check and record the hardware configuration of the chassis.

Execute the showhardconf command to confirm the hardware configuration

information.

XSCF>

showhardconf

The following information is displayed:

■

Current configuration and status

■

Number of mounted Field Replaceable Units (FRUs)

■

Status of the unit in which a physical partition error or degradation occurred

■

Information on the PCI expansion unit

■

Name properties of the PCI Express (PCIe) card

4.2.2 Confirming the software and firmware configurations

The software and firmware configurations and versions affect the operation of the system. To change the configuration or investigate a problem, check the latest state and check for any problems in the software.

Confirming the software configuration

Use Oracle Solaris commands to check the software configuration. If you are logged in to the XSCF console, switch to the control domain console by executing the console command beforehand.

Table 4-2 lists the commands used for checking the software configuration.

Table 4-2

Command Description

pkg(1) (Oracle Solaris 11) showrev(1M) (Oracle Solaris 10)

ldm(1M)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201342

Commands for checking the software configuration

Displays Oracle Solaris correction information and version.

Displays logical domain configuration information.

component to be maintained is mounted.

For information on logging in to the control domain console, see "8.2 Switching to the Control Domain Console from the XSCF Shell" in the Fujitsu M10/SPARC M10 Systems System Operation and Administration Guide.

Execute the pkg(1) command to display Oracle Solaris correction information

and version.

- For Oracle Solaris 11, execute the pkg(1) command.

pkg info entire

Name: entire

Summary: entire incorporation including Support Repository Update

(Oracle Solaris 11.1.12.5.0).

- For Oracle Solaris 10, execute the showrev(1M) command.

showrev -p

FortheOracleVMServerforSPARCversion,executetheldm(1M)command.

ldm -V

Logical Domains Manager (v 3.1)

Hypervisor control protocol v 1.9 Using Hypervisor MD v 1.3

Confirming the firmware configuration

Use XSCF shell commands to check the firmware configuration.

Table 4-3 lists the commands for checking the firmware configuration.

Table 4-3

Command Description

version Displays the current firmware version information.

showhardconf Displays information on components mounted in the chassis.

showstatus Displays the status of a component. Of the FRUs comprising the

showboards Displays information on a physical system board (PSB). Displays

showpcl Displays the configuration information for a physical partition

showfru Displays the setting information for a device.

Commands for checking the firmware configuration

system, this command displays information on a unit or component that is faulty or degraded.

information on a physical system board that belongs to the specified physical partition and information on all the physical system boards that are mounted.

(hardware resource information).

Chapter 4 Preparing for Maintenance 43

Execute the version command to determine the firmw are version information.

In the following example, "-c xcp" is entered to determine the overall XCP version.

XSCF>

version -c xcp

4.3 Understanding Types of Maintenance

This section explains the types of maintenance. The single-chassis configuration and building block configuration denote the following system configurations.

Table 4-4

Configuration Description

Single-chassis configuration Configuration in which a single SPARC M10-4 is used

Building block configuration Configuration in which 2 or more SPARC M10-4S's are

There are the following five types of maintenance.

■

Active/hot maintenance Maintenance work is performed while the physical partition remains turned on and the input power to the chassis in which the target Field Replaceable Unit (FRU) is mounted is on (power cord is connected). Active/hot maintenance can be performed only on FRUs that have a redundant configuration or which support PCI hot plugging (PHP).

System configuration

combined and used

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201344

Figure 4-1

Active/hot maintenance (for SPARC M10-4S maintenance)

Physical partition (active)

BB#0

Hot

BB#1

Hot

Physical partition (active)

BB#2

Hot

Figure 4-2

Physical partition (active)

BB#0

Hot

Active/hot maintenance (for crossbar box maintenance)

XBBOX

Hot

XBBOX

Physical partition (active)

BB#3

Hot

BB#4

Hot

Physical partition (active)

BB#5

Hot

Physical partition (active)

BB#3

Hot

BB#1

Hot

Physical partition (active)

BB#2

Hot

■

Active/cold maintenance

Hot

BB#4

Hot

Physical partition (active)

BB#5

Hot

Maintenance work is performed while the physical partition to which the maintenance-target FRU belongs remains turned on but the input power to the chassis in which the target FRU is mounted is off (power cord is disconnected). It is necessary to use dynamic reconfiguration (DR) to disconnect a chassis requiring maintenance from the physical partition. For a single-chassis configuration, since the chassis cannot be disconnected with DR, active/cold maintenance cannot be performed.

Chapter 4 Preparing for Maintenance 45

Figure 4-3

Active/cold maintenance (for SPARC M10-4S maintenance)

Physical partition (active)

BB#0

Cold

BB#1

Hot

Physical partition (active)

BB#2

Hot

Figure 4-4

Active/cold maintenance (for dedicated power distribution unit maintenance)

Physical partition (active)

BB#0

XBBOX

Hot

PDU

Physical partition (active)

BB#3

Hot

BB#4

Hot

Physical partition (active)

BB#5

Hot

Physical partition (active)

BB#2

Hot

Cold

BB#1

Hot

Physical partition (active)

BB#3

PDU

Hot

XBBOX

BB#4

Hot

■

Inactive/hot maintenance

Hot

Maintenance work is performed while the physical partition to which the maintenance-target FRU belongs is powered off but the input power to the chassis in which the target FRU is mounted is on (power cord is connected).

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201346

Figure 4-5

Inactive/hot maintenance (for SPARC M10-4S maintenance)

Physical partition (stopped)

BB#0

Hot

BB#1

Hot

Physical partition (active)

BB#2

Hot

Figure 4-6

Inactive/hot maintenance (for crossbar box maintenance)

Physical partition (stopped)

BB#0

Hot

XBBOX

Hot

XBBOX

Physical partition (active)

BB#3

Hot

BB#4

Hot

Physical partition (active)

BB#5

Hot

Physical partition (active)

BB#3

Hot

BB#1

Hot

Physical partition (active)

BB#2

Hot

■

Inactive/cold maintenance

Hot

Physical partition (active)

BB#4

Hot

BB#5

Hot

Maintenance work is performed while the physical partition to which the maintenance-target FRU belongs is powered off and the input power to the chassis in which the target FRU is mounted is off (power cord is disconnected).

Chapter 4 Preparing for Maintenance 47

Figure 4-7

Inactive/cold maintenance (for SPARC M10-4S maintenance)

Physical partition (stopped)

BB#0

Cold

BB#1

Hot

Physical partition (active)

BB#2

Hot

■

System-stopped maintenance

XBBOX

Hot

Physical partition (active)

BB#3

Hot

BB#4

Hot

Physical partition (active)

BB#5

Hot

Maintenance work is performed while all the physical partitions are powered off and input power to the chassis in which the target FRU is mounted is off (power cord is disconnected).

Figure 4-8

System-stopped maintenance (for SPARC M10-4S maintenance)

Physical partition (stopped)

BB#0

XBBOX

Cold

BB#1

Hot

Physical partition (stopped)

BB#2

Hot

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201348

Physical partition (stopped)

BB#3

Hot

BB#4

Hot

Physical partition (stopped)

BB#5

Hot

Figure 4-9

System-stopped maintenance (for crossbar box maintenance)

Physical partition (stopped)

BB#0

Hot

BB#1

Hot

Physical partition (stopped)

BB#2

Hot

Figure 4-10

System-stopped maintenance (for dedicated power distribution unit maintenance)

Physical partition (stopped)

BB#0

XBBOX

Cold

PDU

Physical partition (stopped)

BB#3

Hot

BB#4

Hot

Physical partition (stopped)

BB#5

Hot

Physical partition (stopped)

BB#2

Hot

Cold

BB#1

Hot

Physical partition (stopped)

BB#3

PDU

Hot

XBBOX

Hot

BB#4

Hot

The following describes the types of maintenance for FRUs.

Table 4-5

FRU Active/hot Active/cold Inactive/hot

CPU memory unit Unsupported Unsupported Unsupported Supported Supported Chapter

Types of maintenance for SPARC M10-4

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

Inactive/cold (*1)

Chapter 4 Preparing for Maintenance 49

System stopped Reference

Table 4-5

Types of maintenance for SPARC M10-4 (continued)

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot

Inactive/cold (*1)

System stopped Reference

Memory Unsupported Unsupported Unsupported Supported Supported Chapter

Power supply unit Supported Unsupported Supported Supported Supported Chapter

Fan unit Supported Unsupported Supported Supported Supported Chapter

Internal disk Supported

(*2)

Unsupported Supported Supported Supported Chapter

PCIe card (*3) - - - - - Chapter

PSU backplane unit Unsupported Unsupported Unsupported Supported Supported Chapter

Operation panel Unsupported Unsupported Unsupported Supported Supported Chapter

*1: The inactive/cold maintenance procedure is the same as that for stopping the system, therefore see the procedure for system-stopped

maintenance.

*2: Supported only for internal disks of devices other than boot devices. If, however, the boot device has a redundant configuration

(RAID configuration), active/hot maintenance is supported.

*3: The types of maintenance for PCIe cards are different from those of other FRUs. For details, see Table 13-1.

Table 4-6

Types of maintenance for SPARC M10-4S

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot

CPU memory unit Unsupported Supported

Unsupported Supported Supported Chapter

(*2)

Memory Unsupported Supported

Unsupported Supported Supported Chapter

(*2)

Crossbar unit Unsupported Supported

Unsupported Supported Supported Chapter

(*2)

Power supply unit Supported

(*3)

Fan unit Supported Supported

Supported (*2)

Supported Supported Supported Chapter

(*2)

Internal disk Supported

(*4)

Supported (*2)

Supported Supported Supported Chapter

Inactive/cold (*1)

System stopped Reference

PCIe card (*5) - - - - - Chapter

PSU backplane unit Unsupported Supported

(*2)

Unsupported Supported Supported Chapter

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201350

Table 4-6

Types of maintenance for SPARC M10-4S (continued)

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot

Operation panel Unsupported Supported

Unsupported Supported Supported Chapter

(*2)

*1: For a single-chassis configuration, the inactive/cold maintenance procedure is the same as that for stopping the system, therefore see

the procedure for system-stopped maintenance. *2: It is necessary to use dynamic reconfiguration (DR) to disconnect a chassis requiring maintenance from the physical partition. *3: Active/hot replacement can be performed only with a redundant configuration. *4: Supported only for internal disks of devices other than boot devices. If, however, the boot device has a redundant configuration

(RAID configuration), active/hot maintenance is supported. *5: The types of maintenance for PCIe cards are different from those of other FRUs. For details, see Table 13-1.

Inactive/cold (*1)

System stopped Reference

Table 4-7

Types of maintenance for crossbar box

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot Inactive/cold System stopped Reference

Crossbar unit Unsupported Supported

(*1)

XSCF unit Supported

(*4)

Power supply unit Supported

(*5)

Unsupported (*2)

Fan unit Supported Unsupported

(*2)

XSCF interface unit Unsupported Unsupported

(*2)

Crossbar backplane unit

Unsupported Unsupported

(*2)

Fan backplane Unsupported Unsupported

(*2)

Operation panel Unsupported Unsupported

(*2)

*1: If any physical partition mounted on two or more chassis is currently operating, the crossbar box cannot be powered off. *2: If any physical partition is currently operating, the crossbar box cannot be powered off. *3: All the physical partitions must be powered off, and the system must be completely shut down. *4: The XSCF must be configured as a slave before maintenance is started. If the XSCF is operating as the master XSCF, switch it to a

standby XSCF. *5: Active/hot replacement can be performed only with a redundant configuration.

Unsupported Supported Supported

(*3)

Supported Unsupported

(*2)

Supported Unsupported

(*2)

Supported Unsupported

(*2)

Unsupported Unsupported

(*2)

Unsupported Unsupported

(*2)

Unsupported Unsupported

(*2)

Unsupported Unsupported

(*2)

Supported (*3)

Chapter 16

Chapter 17

Chapter 18

Chapter 19

Chapter 20

Chapter 21

Chapter 22

Chapter 23

Table 4-8

Types of maintenance for cables and dedicated power distribution unit

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot Inactive/cold System stopped Reference

Crossbar cable (electrical)

Crossbar cable (optical)

Unsupported Unsupported Unsupported Supported Supported Chapter

Chapter 4 Preparing for Maintenance 51

Table 4-8

Types of maintenance for cables and dedicated power distribution unit (continued)

Supported: Maintenance can be performed / Unsupported: Maintenance cannot be performed

FRU Active/hot Active/cold Inactive/hot Inactive/cold System stopped Reference

XSCF BB control cable

XSCF DUAL control cable

Cable kit Unsupported Unsupported

Dedicated power distribution unit

*1: The XSCF must be configured as a slave before maintenance is started. If the XSCF is operating as the master XSCF, switch it to a

standby XSCF. *2: If any physical partition is currently operating, the crossbar box cannot be powered off. *3: All the physical partitions must be powered off, and the system must be completely shut down.

Supported (*1)

Supported Supported Supported Supported Chapter

(*2)

Unsupported Unsupported

(*2)

Supported (*3)

Chapter 28

Unsupported Supported Unsupported Unsupported Supported Chapter

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Chapter 5

Understanding the Preparations for Enabling Maintenance

This chapter describes the preparations that must be completed before you physically

remove a component. See this chapter, as required, when performing the maintenance

work on each component described in Chapter 7 onwards.

■

Releasing an FRU from the System with the replacefru Command

Releasing a Chassis from the Physical Partition

Powering Off the Physical Partition Requiring Maintenance

Stopping the Entire System

Accessing Components

Caution -

PROM is running (the ok prompt is displayed). After powering off the physical partition or starting Oracle Solaris, operate the target FRU.

Do not operate a target Field Replaceable Unit (FRU) while OpenBoot

5.1 Releasing an FRU from the System with the replacefru Command

This section describes the procedure for releasing an FRU requiring maintenance from the system. The following FRUs can be the target of maintenance:

■

Power supply units of the SPARC M10-4/M10-4S and the crossbar box

■

Fan units of the SPARC M10-4/M10-4S and the crossbar box

■

XSCF unit of the crossbar box

■

SPARC M10-4/M10-4S chassis itself and crossbar box chassis itself

LogintotheXSCFshell.

Execute the replacefru command to display the maintenance menu.

XSCF>

replacefru

Select the FRU requiring maintenance by specifying it with a numeric key.

When the system is configured without a crossbar box, the following screen is not displayed. Proceed to step 4.

In the following example, since the SPARC M10-4S chassis itself is selected, "1" is entered.

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a type of model which has FRU to be replaced.

1. BB (4s Building Block Model)

2. XBBOX (XB-BOX Model)

-----------------------------------------------------------------------------Select [1,2|c:cancel] :

Select the FRU requiring maintenance by specifying it with a numeric key.

In the following example, since BB#0 is showing "Degraded" indicating abnormality, "1" is entered.

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select the chassis including replaced FRU.

No. FRU Status

--- ------------------- -------------1 /BB#0 Degraded 2 /BB#1 Normal 3 /BB#2 Unmount 4 /BB#3 Unmount 5 /BB#4 Unmount 6 /BB#5 Unmount 7 /BB#6 Unmount 8 /BB#7 Unmount 9 /BB#8 Unmount

10 /BB#9 Unmount 11 /BB#10 Unmount 12 /BB#11 Unmount

------------------------------------------------------------------------------

Select [1-12|c:cancel] :

Select the FRU requiring maintenance by specifying it with a numeric key.

In the following example, since the SPARC M10-4S chassis itself is faulty, "1" is entered.

------------------------------------------------------------------------------

Maintenance/Replacement Menu Please select the BB or a type of FRU to be replaced.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201354

1. BB itself

2. FAN (Fan Unit)

3. PSU (Powe r Sup ply U nit)

-----------------------------------------------------------------------------Select [1-3|c:cancel] :

Select the faulty FRU by specifying it with a numeric key.

Since it was confirmed in step 4 that BB#0 is faulty, "1" is also entered here.

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a FRU to be replaced.

No. FRU Status

--- ------------------- -------------1 /BB#0 Degraded

------------------------------------------------------------------------------

Select [1|b:back] :

After confirming that the selected FRU is displayed, enter "r".

You are about to replace BB#0. Do you want to continue?[r:replace|c:cancel] :

Confirm that the CHECK LED of the FRU is on or blinking.

8. To release a SPARC M10-4S or crossbar box chassis itself, confirm that the system locator on the chassis is blinking.

For details on the locations of LEDs, see "2.3.2 LEDs on the rear panel (System

locator)"and"2.3.3 LEDs on each component."

Please execute the following steps:

1) Confirm the XSCF STANDBY LED of BB#0 is not lit.

2) Turn off t he bre aker of BB#0.

3) Remove BB#0.

4) Execute either the following: 4-1) After the exchanged device is connected with the system,

turn on the breaker of BB#0, and please select 'finish'.

4-2) If you want to suspend the maintenance without exchanging device,

please select 'cancel'.

[f:finish|c:cancel] :

You can now start FRU maintenance.

Chapter 5 Understanding the Preparations for Enabling Maintenance 55

5.2 Releasing a Chassis from the Physical Partition

This section describes the procedure for releasing a chassis requiring maintenance from the physical partition by using dynamic reconfiguration (DR). DR can be used only for a building block configuration.

Note -

When there is no free space on a physical partition or when all the resources are

assigned to the control domain, DR cannot be applied to the physical partition.

When the chassis requiring maintenance is operating as the master chassis,

execute the switchscf command to switch the master XSCF to a standby XSCF.

In response to the confirmation message, enter "y".

When the chassis requiring maintenance is a slave XSCF, proceed to step 4.

XSCF> The XSCF unit switch between the Master and Standby states. Continue? [y|n] :

XSCF> PPAR-ID PPAR Status 00 Running

XSCF> Logical Domain Name Status primary Solaris running guest0 Solaris running guest1 Solaris running domain01 Solaris running

switchscf -t Standby

Execute the showpparstatus command to confirm the operating condition of the physical partition.

In the following example, [Status] of PPAR-ID 00 displays "Running", which indicates that the physical partition is operating.

showpparstatus -p 0

Execute the showdomainstatus command to confirm the operating condition of the logical domain.

In the following example, [Status] of the logical domain displays "Solaris running", which indicates that Oracle Solaris is operating.

showdomainstatus -p 0

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Connect to the control domain console of the physical partition.

Execute the ldm list-domain command to confirm the operating condition of

the logical domain.

In the following example, the [STATE] of the control domain and three guest domains displays "active", which indicates that the logical domain is operating.

ldm list-domain

NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- UART 14 8G 64% 2h 54m guest0 active -n---- 5000 16 8G 42% 2h 54m guest1 active -n---- 5001 16 8G 11% 2h 54m domain01 active -n---- 5002 16 8G 7.3% 2h 54m

Execute the ldm list-devices -a command to check the usage status of the

resource.

The following example shows the resources that are bound to a logical domain and the resources that are not bound to a logical domain.

ldm list-devices -a

CORE

ID %FREE CPUSET 00(0,1) 40(8,9) 8 0 (16, 17)

------------------------Ommitted------------------------

184 0 (368, 369) 188 100 (376, 377) 512 100 (1024, 1025) 516 100 (1032, 1033) 520 100 (1040, 1041) 524 100 (1048, 1049)

------------------------Ommitted------------------------

VCPU

PID %FREE PM 00no 10no 80no 90no

------------------------Ommitted------------------------

369 0 no 376 100 --377 100 --1024 100 --1025 100 --1032 100 --1033 100 ---

------------------------Ommitted-----------------------

Execute the ldm list-io command to check the usage status of the I/O device.

9. In the following example, values displayed under [TYPE] are all "BUS" for PCIE0 to PCIE11 under [NAME], which indicates that they are PCIe root complexes.

Chapter 5 Understanding the Preparations for Enabling Maintenance 57

Values displayed under [DOMAIN] are "primary" or "domain01", which indicates that they are assigned to the control domain or domain01.

ldm list-io

NAME TYPE BUS DOMAIN STATUS

---- ---- --- ------ -----PCIE0 BUS PCIE0 primary IOV PCIE1 BUS PCIE1 primary IOV PCIE2 BUS PCIE2 primary IOV PCIE3 BUS PCIE3 primary IOV PCIE8 BUS PCIE8 domain01 IOV PCIE9 BUS PCIE9 domain01 IOV PCIE10 BUS PCIE10 domain01 IOV PCIE11 BUS PCIE11 domain01 IOV /BB0/CMUL/NET0 PCIE PCIE0 primary OCC /BB0/CMUL/SASHBA PCIE PCIE0 primary OCC /BB0/PCI0 PCIE PCIE1 primary EMP /BB0/PCI3 PCIE PCIE2 primary EMP /BB0/PCI4 PCIE PCIE2 primary EMP /BB0/PCI7 PCIE PCIE3 primary EMP /BB0/PCI8 PCIE PCIE3 primary EMP /BB1/CMUL/NET0 PCIE PCIE8 domain01 OCC /BB1/CMUL/SASHBA PCIE PCIE8 domain01 OCC /BB1/PCI0 PCIE PCIE9 domain01 EMP /BB1/PCI3 PCIE PCIE10 domain01 EMP /BB1/PCI4 PCIE PCIE10 domain01 EMP /BB1/PCI7 PCIE PCIE11 domain01 EMP /BB1/PCI8 PCIE PCIE11 domain01 EMP

Delete all the I/O devices from the domain to which the I/O devices of the

10.

system board to be deleted are assigned.

In the following example, domain01 is stopped and the PCIe root complexes that are owned by domain01 and related to the system board to be deleted are released.

ldm stop domain01

ldm rm-io PCIE8 domain01

ldm rm-io PCIE9 domain01

ldm rm-io PCIE10 domain01

ldm rm-io PCIE11 domain01

Execute the ldm list-io command again to check the usage status of the I/O

11.

devices.

The following example shows that the values displayed under [DOMAIN] for PCIE8, PCIE9, PCIE10, and PCIE11, which were used by domain01, are deleted and the I/O devices are released.

ldm list-io

NAME TYPE BUS DOMAIN STATUS

---- ---- --- ------ -----PCIE0 BUS PCIE0 primary IOV

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PCIE1 BUS PCIE1 primary IOV PCIE2 BUS PCIE2 primary IOV PCIE3 BUS PCIE3 primary IOV PCIE8 BUS PCIE8 PCIE9 BUS PCIE9 PCIE10 BUS PCIE10 PCIE11 BUS PCIE11 /BB0/CMUL/NET0 PCIE PCIE0 primary OCC /BB0/CMUL/SASHBA PCIE PCIE0 primary OCC /BB0/PCI0 PCIE PCIE1 primary EMP /BB0/PCI3 PCIE PCIE2 primary EMP /BB0/PCI4 PCIE PCIE2 primary EMP /BB0/PCI7 PCIE PCIE3 primary EMP /BB0/PCI8 PCIE PCIE3 primary EMP /BB1/CMUL/NET0 PCIE PCIE8 /BB1/CMUL/SASHBA PCIE PCIE8 /BB1/PCI0 PCIE PCIE9 /BB1/PCI3 PCIE PCIE10 /BB1/PCI4 PCIE PCIE10 /BB1/PCI7 PCIE PCIE11 /BB1/PCI8 PCIE PCIE11

Execute the showboards command to check the state of the chassis requiring

12.

maintenance.

The BB-ID of the chassis requiring maintenance is indicated by the system board (PSB) number.

In the following example, [Fault] of PSB 01-0 displays "Degraded", which indicates that the system board is operating but has some faulty parts.

XSCF> PSB PPAR-ID(LSB) Assignment Pwr Conn Conf Test Fault

---- ------------ ----------- ---- ---- ---- ------- -------00-000(00) AssignedyyyPassedNormal 01-000(01) AssignedyyyPassedDegraded 02-000(02) AssignedyyyPassedNormal 03-000(03) AssignednnnPassedFaulted

13.

showboards -a

Execute the deleteboard command to release the chassis requiring maintenance from the physical partition.

In the following example, PSB 01-0 is released from the physical partition.

XSCF>

14.

deleteboard -c disconnect 01-0

Execute the showboards command to confirm that the chassis requiring maintenance has been released from the physical partition.

In the following example, all of [Pwr], [Conn], and [Conf] of PSB 01-0 display "n", which indicates that PSB 01-0 has been released.

Chapter 5 Understanding the Preparations for Enabling Maintenance 59

XSCF> PSB PPAR-ID(LSB) Assignment Pwr Conn Conf Test Fault

---- ------------ ----------- ---- ---- ---- ------- -------00-000(00) AssignedyyyPassedNormal 01-000(01) AssignednnnPassedDegraded 02-000(02) AssignedyyyPassedNormal 03-000(03) AssignednnnPassedFaulted

showboards -a

5.3 Powering Off the Physical Partition Requiring Maintenance

This section describes the procedure for powering off the physical partition requiring maintenance. This is applicable if the system has a building block configuration and has multiple physical partitions.

When the chassis requiring maintenance is operating as the master chassis,

execute the switchscf command to switch the master XSCF to a standby XSCF.

In response to the confirmation message, enter "y".

When the chassis requiring maintenance is a slave XSCF, proceed to step 4.

XSCF> The XSCF unit switch between the Master and Standby states. Continue? [y|n] :

XSCF> PPAR-ID PPAR Status 00 Running

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201360

switchscf -t Standby

Execute the showpparstatus command to confirm the operating condition of the physical partition.

In the following example, [PPAR Status] of PPAR-ID 00 displays "Running", which indicates that the physical partition is operating.

showpparstatus -p 0

Execute the showdomainstatus command to confirm the operating condition of the logical domain.

In the following example, [Status] of the logical domain displays "Solaris running", which indicates that Oracle Solaris is operating.

XSCF> Logical Domain Name Status primary Solaris running 4S-159-D0-G0 Solaris running 4S-159-D0-G1 Solaris running 4S-159-D0-G2 Solaris running

showdomainstatus -p 0

Execute the showboards command to check the state of the chassis requiring maintenance.

The BB-ID of the chassis requiring maintenance is indicated by the system board (PSB) number.

In the following example, we can see that [PPAR-ID] of PSB 01-0 is "00".

XSCF> PSB PPAR-ID(LSB) Assignment Pwr Conn Conf Test Fault

---- ------------ ----------- ---- ---- ---- ------- -------00-000(00) AssignedyyyPassedNormal 01-000(01) AssignedyyyPassedNormal

showboards -a

Execute the poweroff command to stop all the logical domains on the physical partition requiring maintenance.

In response to the confirmation message, enter "y".

XSCF> PPAR-IDs to powe r off :00 Continue? [y|n] : 00 : Powering off

poweroff -p 0

Execute the showpparstatus command to confirm that the power to the physical partition is turned off.

In the following example, [PPAR Status] of PPAR-ID 00 displays "Powered Off", which indicates that the power to the physical partition has been turned off.

XSCF> PPAR-ID PPAR Status 00 Powered Off

showpparstatus -p 0

Switch the mode switches for the master chassis and those chassis whose

XSCFs are in the standby state to Service mode.

For a building block configuration (without crossbar box)

Switch the mode switches of BB-ID#00 and #01 to Service mode.

For a building block configuration (with crossbar box)

Switch the mode switches of BB-ID#80 and #81 to Service mode.

Chapter 5 Understanding the Preparations for Enabling Maintenance 61

5.4 Stopping the Entire System

This section describes the procedure for stopping the entire system. To undertake system-stopped maintenance, power off all the physical partitions to stop the entire system before physically removing any components. There are two ways of stopping the system, as follows:

■

Stopping the system with the XSCF command

■

Stopping the system from the operation panel

Note -

Before stopping the system, inform the users that the system will be stopped.

Note -

When a physical partition is stopped by operating the XSCF command or the operation panel, all the logical domains on the physical partition are stopped. Stop applications as required.

Stop the entire system.

For details, see "5.4.1 Stopping the system with the XSCF command"or"5.4.2

Stopping the system from the operation panel."

Execute the showpparstatus command to confirm that the power to the

physical partition is turned off.

In the following example, [PPAR Status] of PPAR-IDs 00, 01, and 02 display "Powered Off", which indicates that the power to all the physical partitions has been turned off.

XSCF> PPAR-ID PPAR Status 00 Powered Off 01 Powered Off 02 Powered Off

showpparstatus -a

Execute the showdomainstatus command to confirm the operating condition of the logical domain.

In the following example, [Status] of the logical domain displays "Solaris powering down", which indicates that Oracle Solaris is shutting down.

XSCF> Logical Domain Name Status primary Solaris powering down 4S-159-D0-G0 Solaris powering down 4S-159-D0-G1 Solaris powering down 4S-159-D0-G2 Solaris powering down

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201362

showdomainstatus -p 0

5.4.1 Stopping the system with the XSCF command

Switch the mode switch on the operation panel to Service mode.

1. For details, see "2.2.2 Control function of the operation panel."

Note -

For a building block configuration, switch the mode switches of the master chassis

and those chassis whose XSCFs are in the standby state.

LogintotheXSCFshell.

Execute the poweroff command.

3. In response to the confirmation message, enter "y".

In the following example, the status of PPAR-IDs 00 and 01 displays "Powering off", which indicates that the power to the physical partitions is being turned off.

XSCF> PPAR-IDs to powe r off :00,01 Continue? [y|n] : 00 : Powering off 01 : Powering off

poweroff -a

The following processes are performed.

- Oracle Solaris is completely shut down.

- The system stops and enters the POWERON READY state (The XSCF is running).

For details, see "6.2.2 Stopping the whole system" in the Fujitsu M10/SPARC M10 Systems System Operation and Administration Guide.

Check that the POWER LED on the operation panel is off.

Note -

For a building block configuration, check the POWER LEDs on all the chassis that

make up the system.

5.4.2 Stopping the system from the operation panel

Switch the mode switch on the operation panel to Service mode.

1. For details, see "2.2.2 Control function of the operation panel."

Note -

For a building block configuration, switch the mode switches of the master chassis

and those chassis whose XSCFs are in the standby state.

Press the power switch on the operation panel for 4 seconds or more.

2. For details, see "2.2.2 Control function of the operation panel."

Chapter 5 Understanding the Preparations for Enabling Maintenance 63

Note -

For a building block configuration, press the power switch on the master chassis. The

power switches of the other chassis are disabled.

Check that the POWER LED on the operation panel is off.

Note -

For a building block configuration, check the POWER LEDs on all the chassis that

make up the system.

5.5 Accessing Components

This section describes the operations that must be completed prior to accessing a component requiring maintenance.

5.5.1 Lowering the cable support

For a component that is accessed from the rear of the SPARC M10-4/M10-4S, the cable support must be lowered and then the cables removed.

Loosen the right and left screws fixing the cable support, and unlock it by

pulling the upper and lower metal fittings towards you (in the direction of the arrow).

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201364

Figure 5-1

Locations of screws holding the cable support

Lower the cable support.

5.5.2 Removing the power cord

When removing the power cord of the SPARC M10-4S or the crossbar box to perform maintenance work on a component, do so only after removing the cable clamp from the power cord.

Release the latch (A in the figure) of the cable clamp.

1. Pulling the cable clamp toward the rear of the chassis facilitates release of the latch.

Chapter 5 Understanding the Preparations for Enabling Maintenance 65

Figure 5-2

Releasing the cable clamp (SPARC M10-4/M10-4S)

Figure 5-3

Remove the power cord of the SPARC M10-4S from the PSU backplane unit,

Releasing the cable clamp (crossbar box)

or remove the power cord of the crossbar box from the power supply unit.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201366

Figure 5-4

Removing the power cord (SPARC M10-4/M10-4S)

Figure 5-5

Removing the power cord (crossbar box)

5.5.3 Removing the front cover

When performing maintenance on a component from the front of a SPARC M10-4S or crossbar box chassis, remove the front cover before starting the work.

Release the right and left slide locks of the front cover and pull it towards the

front.

Chapter 5 Understanding the Preparations for Enabling Maintenance 67

Figure 5-6

Releasing the slide locks of the front cover (SPARC M10-4/M10-4S)

Figure 5-7

Lift the front cover upwards to remove it.

Releasing the slide locks of the front cover (crossbar box)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201368

Chapter 6

Understanding the Preparations for Restoring the System

This chapter describes the procedures required to restore the system after component maintenance. See this chapter, as required, when performing maintenance on each component described in Chapter 7 onwards.

■

Incorporating an FRU into the System with the replacefru Command

Incorporating a Chassis into a Physical Partition

Powering On the Physical Partition Requiring Maintenance

Starting the Entire System

Restoring the Chassis

6.1 Incorporating an FRU into the System with the replacefru Command

This section describes the procedure for incorporating a Field Replaceable Unit (FRU) into the system after maintenance. To do this, resume the replacefru command, which is running, to incorporate the FRU into the system.

After completing maintenance of the target FRU, return to the operation of the

replacefru command of the XSCF firmware, and enter "f".

Please execute the following steps:

1) Confirm the XSCF STANDBY LED of BB#0 is not lit.

2) Turn off t he bre aker of BB#0.

3) Remove BB#0.

4) Execute either the following: 4-1) After the exchanged device is connected with the system,

turn on the breaker of BB#0, and please select 'finish'.

4-2) If you want to suspend the maintenance without exchanging device,

please select 'cancel'.

[f:finish|c:cancel] :

The following is displayed. Wait until the processing is complete.

Waiting for BB#0 to enter install state. [This operation may take up to 20 minute(s)] (progress scale reported in seconds)

0..... 30.. done

Waiting for BB#0 to enter ready state. [This operation may take up to 45 minute(s)] (progress scale reported in seconds)

0..... 30..... 60..... done

After confirming that the FRU to be diagnosed is displayed, enter "s".

Do you want to start to diagnose BB#0?[s:start|c:cancel] :

After confirming again that the FRU to be diagnosed is displayed, enter "y".

Diagnostic tests for BB#0 have started. Initial diagnosis is about to start, Continue?[y|n] :

The following is displayed. Wait until the processing is complete.

SB#00-0 power on sequence started.

0..... 30..... 60....end

Initial diagnosis started. [1800sec]

0..... 30..... 60..... 90.....120.....150.....180.....210.....240.....|

270.....300.....330.....360..end

Initial diagnosis has completed. SB power off sequence started. [1200sec]

0..... 30..... 60..... 90.....120....end

SB powered off. PSB Test Fault

---- ------- --- ----00-0 Passed Normal done

Confirm that the status is normal ("Normal") after diagnosis, and then enter

"f".

-----------------------------------------------------------------------------Maintenance/Replacement Menu Status of the replaced FRU.

FRU Status

------------------- -------------/BB#0 Normal

-----------------------------------------------------------------------------The replacement of BB#0 has completed normally.[f:finish] :

When the maintenance menu appears, enter "c" to exit the operation.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201370

-----------------------------------------------------------------------------Maintenance/Replacement Menu Please select a type of model which has FRU to be replaced.

1. BB (4s Building Block Model)

2. XBBOX (XB-BOX Model)

-----------------------------------------------------------------------------Select [1,2|c:cancel] :

6.2 Incorporating a Chassis into a Physical Partition

This section describes the procedure for incorporating a chassis into a physical partition by using dynamic reconfiguration (DR) after FRU maintenance.

LogintotheXSCFshell.

Execute the addboard command to incorporate the target chassis into the

physical partition.

In response to the confirmation message, enter "y".

Note

- When you incorporate a system board with the addboard command, the target system board is incorporated into the physical partition after its hardware diagnosis. Therefore, it may take time for the command execution to complete.

In the following example, PSB 01-0 is incorporated into PPAR-ID 0.

XSCF> PSB#01-0 will be configured into PPAR-ID 0. Continue?[y|n] : Start connecting PSB to PPAR. [3600sec]

0..... 30..... 60..... 90.....120.....150.....180.....210.....240.....

270.....300.....330.....360.....390.....420.....450.....480.....510.....

540.....570.....600.....630.....660.....690.....720.....750.....780.....

810.....840.....870.....900.....930.....960.....end

Connected PSB to PPAR. Start configuring PSB to Logical Domains (LDoms) Manager. [1800sec]

0.....end

Configured PSB to Logical Domains (LDoms) Manager. Operation has completed.

addboard -c configure -p 0 01-0

Execute the showresult command to check the end status of the addboard

command that was just executed.

The following example shows that "0" is returned as the end status and the execution of the addboard command has been completed successfully.

Chapter 6 Understanding the Preparations for Restoring the System 71

XSCF> 0

showresult

Execute the showboards command to confirm that the target chassis has been incorporated into the physical partition.

The BB-ID of the chassis requiring maintenance is indicated by the system board (PSB) number.

In the following example, [Fault] of PSB 01-0 displays "Normal", which indicates that the system board is operating normally.

XSCF> PSB PPAR-ID(LSB) Assignment Pwr Conn Conf Test Fault

---- ------------ ----------- ---- ---- ---- ------- -------00-000(00) AssignedyyyPassedNormal 01-000(01) AssignedyyyPassedNormal

showboards -a

If you performed maintenance on a PCIe card using dynamic reconfiguration (DR), restore the devices that were released before the maintenance to their original configurations.

Reassign the devices that were released from the root domain and I/O domains.

ldm add-io PCIE8 domain01

ldm add-io PCIE9 domain01

ldm add-io PCIE10 domain01

ldm add-io PCIE11 domain01

ldm remove-io /BB1/PCI0 domain01

ldm add-io /BB1/PCI0 iodomain

(*1)

*1: PCIe slots are automatically assigned to the root domain. Therefore, to

reassign them to I/O domains, they must be released and then reassigned.

Start the root domain and I/O domains.

6. If a virtual service is provided, the virtual service is automatically restarted.

Note -

Start the root domain first, and then start I/O domains.

ldm start-domain domain01

ldm start-domain iodomain

If there is a guest domain that uses a virtual device, log in to the guest domain

to restart the use of the device or incorporate it into the duplication function again.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201372

6.3 Powering On the Physical Partition Requiring Maintenance

This section describes the procedure for powering on a physical partition requiring maintenance.

Switch the mode switches of the master chassis and those chassis whose

XSCFs are in the standby state to Locked mode.

For a building block configuration (without crossbar box)

Switch the mode switches of BB-ID#00 and #01 to Locked mode.

For a building block configuration (with crossbar box)

Switch the mode switches of BB-ID#80 and #81 to Locked mode.

LogintotheXSCFshell.

Execute the showstatus command to confirm that there is no problem with

the FRU after the completion of maintenance.

If there is no problem, nothing is displayed.

XSCF>

showstatus

Execute the showhardconf command to check the hardware configuration and the status of each component.

XSCF> SPARC M10-4S;

------------------------

showhardconf

+ Serial:2081235006; Operator_Panel_Switch:Locked; + System_Power:Off; System_Phase:Cabinet Power Off; Partition#0 PPAR_Status:Powered Off; BB#00 Status:Normal; Role:Master; Ver:2047h; Serial:2081235006;

+ FRU-Part-Number:CA07361-D202 A1 ; + Power_Supply_System: ; + Memory_Size:160 GB;

Ommitted

BB#01 Status:Normal; Role:Standby; Ver:2047h; Serial:2081228004;

+ FRU-Part-Number:CA07361-D202 A0 ; + Power_Supply_System: ; + Memory_Size:128 GB;

Ommitted

If the state of the master chassis requiring maintenance has been switched to

------------------------

-----------------------

the standby state before maintenance, execute the switchscf command to switch the chassis to the master XSCF.

XSCF>

switchscf -t Standby

Execute the poweron command to power on the stopped physical partition.

Chapter 6 Understanding the Preparations for Restoring the System 73

Enter the PPAR-ID you noted in advance by using the showboards command.

In the following example, PPAR-ID 0 is specified.

XSCF>

poweron -p 0

6.4 Starting the Entire System

This section describes the procedure for starting the entire system. The system can be started in either of the following two ways:

■

Starting the system with an XSCF command

■

Starting the system from the operation panel

Check that the XSCF STANDBY LED on the operation panel is on.

Note -

For a building block configuration, check the XSCF STANDBY LEDs of all the chassis

constituting the system.

Switch the mode switch on the operation panel to Locked mode.

3. For details, see "2.2.2 Control function of the operation panel."

Note -

For a building block configuration, switch the mode switches of the master chassis

and those chassis whose XSCFs are in the standby state.

Execute the showstatus command to confirm that there is no problem with

the FRU after the completion of maintenance.

If there is no problem, nothing is displayed.

XSCF>

showstatus

Execute the showhardconf command to check the hardware configuration and the status of each component.

XSCF> SPARC M10-4S;

showhardconf

+ Serial:2081229003; Operator_Panel_Switch:Service; + System_Power:On; System_Phase:Cabinet Power On; Partition#0 PPAR_Status:Running; BB#00 Status:Normal; Role:Master; Ver:2050h; Serial:2081229003;

+ FRU-Part-Number:CA07361-D202 A0 ; + Power_Supply_System: ; + Memory_Size:320 GB;

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201374

-----------------------PCI#0 Status:Normal; Name_Property:pci;

+ Vendor-ID:108e; Device-ID:9020; + Subsystem_Vendor-ID:0000; Subsystem-ID:0000; + Model:; + Connection:7001; PCIBOX#7001; Status:Normal; Ver:1110h; Serial:2121237001;

+ FRU-Part-Number:; IOB Status:Normal; Serial:PP123403JE ;

+ FRU-Part-Number:CA20365- B66X 008AG ;

LINKBOARD Status:Normal; Serial:PP1234026P ;

+ FRU-Part-Number:CA20365- B60X 001AA ;

PCI#1 Name_Property:ethernet;

+ Vendor-ID:1077; Device-ID:8000; + Subsystem_Vendor-ID:1077; Subsystem-ID:017e; + Model:;

------------------------

For details, see "3.3.3 Checking the status of a component."

Start the entire system.

6. For details, see "6.4.1 Starting the system with an XSCF command"or"6.4.2

Starting the system from the operation panel."

After a short while, the following processes are performed.

■

The POWER LED on the operation panel will be turned on.

■

The power-on self-test (POST; self diagnosis when powering on) will be executed.

Then, the system starts up. For details, see "6.1 Starting the System" in the Fujitsu M10/SPARC M10 Systems System Operation and Administration Guide.

Ommitted

------------------------

-----------------------

6.4.1 Starting the system with an XSCF command

Execute the poweron command.

1. In response to the confirmation message, enter "y".

XSCF> PPAR-IDs to powe r on: 00,01 Continue? [y|n] : 00 : Powering on 01 : Powering on

poweron -a

6.4.2 Starting the system from the operation panel

Press the power switch on the operation panel for 1 second or more (less

Chapter 6 Understanding the Preparations for Restoring the System 75

than 4 seconds).

For details, see "2.2.2 Control function of the operation panel."

Note -

For a building block configuration, press the power switch on the master chassis. The

power switches of the other chassis are disabled.

6.5 Restoring the Chassis

This section describes operations required to restore the chassis.

6.5.1 Installing the power cord

If the power cord of the SPARC M10-4S or the crossbar box was removed to perform the maintenance work, connect the power cord and then attach the cable clamp to the power cord.

Connect the power cord of the SPARC M10-4S to the PSU backplane unit, or

connect the power cord of the crossbar box to the power supply unit.

Figure 6-1

Installing the power cord (SPARC M10-4/M10-4S)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 201376

Fujitsu M10-4S, M10-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface

Audience

Related Documentation

Text Conventions

Command syntax in the text

Notes on Safety

Syntax of the Command-Line Interface (CLI)

Document Feedback

1.1 Warning/Caution Indications

1.2 Warning Labels

1.3 Labels/Tags

1.4 Safety Precautions

1.5 Notes Regarding Static Electricity

1.6 Other Precautions

1.7 Emergency Power Off

2.1 Identifying the Names and Locations of Components

2.2 Confirming the Functions of the Operation Panel

2.2.1 Display function of the operation panel

2.2.2 Control function of the operation panel

2.3 Checking the LED Indications

2.3.1 Operation panel LEDs

2.3.2 LEDs on the rear panel (System locator)

2.3.3 LEDs on each component

2.4 Confirming the Types of Cable

2.4.1 Types of cable

2.4.2 Cable connection ports

3.1 Suspected Failure Conditions

3.2 Determining the Causes of Individual Failures

3.3 Identifying a Failure

3.3.1 Checking the LED indications

3.3.2 Checking error messages

3.3.3 Checking the status of a component

3.3.4 Checking the status of a PCI expansion unit

3.3.5 Checking log information

3.3.6 Checking the messages output by the predictive self-repairing tool

3.3.7 Identifying the location of the chassis requiring maintenance

3.4 Downloading Error Log Information

4.1 Preparing Tools Required for Maintenance

4.2 Confirming the System Configuration

4.2.1 Confirming the hardware configuration

4.2.2 Confirming the software and firmware configurations

4.3 Understanding Types of Maintenance

5.1 Releasing an FRU from the System with the replacefru Command

5.2 Releasing a Chassis from the Physical Partition

5.3 Powering Off the Physical Partition Requiring Maintenance

5.4 Stopping the Entire System

5.4.1 Stopping the system with the XSCF command

5.4.2 Stopping the system from the operation panel

5.5 Accessing Components

5.5.1 Lowering the cable support

5.5.2 Removing the power cord

5.5.3 Removing the front cover

6.1 Incorporating an FRU into the System with the replacefru Command

6.2 Incorporating a Chassis into a Physical Partition

6.3 Powering On the Physical Partition Requiring Maintenance

6.4 Starting the Entire System

6.4.1 Starting the system with an XSCF command

6.4.2 Starting the system from the operation panel

6.5 Restoring the Chassis

6.5.1 Installing the power cord