Fujitsu M10-4S, M10-4 User Manual

Fujitsu M10-4/Fujitsu M10-4S/ SPARC M10-4/SPARC M10-4S

Service Manual

Manual Code: C120-E682-06EN December 2013

Copyright © 2007, 2013, Fujitsu Limited. All rights reserved. Oracle and/or its affiliates provided technical input and review on portions of this material. Oracle and/or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document, and such products, technology and this document are protected by copyright laws, patents, and other intellectual property laws and international treaties. This document and the product and technology to which it pertains are distributed under licenses restricting their use, copying, distribution, and decompilation. No part of such product or technology, or of this document, may be reproduced in any form by any means without prior written authorization of Oracle and/or its affiliates and Fujitsu Limited, and their applicable licensors, if any. The furnishings of this document to you does not give you any rights or licenses, express or implied, with respect to the product or technology to which it pertains, and this document does not contain or represent any commitment of any kind on the part of Or acle or Fujitsu Limited or any affiliate of either of them. This document and the product and technolog y described in this docume nt may incorporate third-pa rty intellectual property copyrighted by and/or licensed from the suppliers to Oracle and/or its affiliates and Fujitsu Limited, including software and font technology. Per the terms of the GPL or LGPL, a copy of the source code governed by the GPL or LGPL, as applicable, is available upon request by the End User. Please contact Oracle and/or its affiliates or Fujitsu Limited. This distribution may include materials developed by third parties. Parts of the product may be deri ved from Berkeley BSD systems, licensed from the University of California. UNIX is a registered trademark of The Open Group. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited. SPARC Enterprise, SPARC64, SPARC64 logo and all SPARC trademarks are trademarks or registered trademarks of SPARC International, Inc. in the United States and other countries and used under license. Other names may be trademarks of their respective owners. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Govern ment end users are "com mercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No otherrights are granted to the U.S. Government. Disclaimer: The only warranties granted by Oracle and Fujitsu Limited, and/or any affiliate in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided. EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT, ORACLE OR FUJITSU LIMITED, AND/OR THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIE S OF ANY KIND (EXPRESS OR IMPLIED) REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCU MENT, WHICH ARE ALL PROVIDED AS IS, AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, ARE DISCLAIMED,EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY IN VALID. Unless otherwise expressly set forth in such agreement, to the extent allowed by applicable law, in no event shall Oracle or Fujitsu Limited, and/or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits, loss of use or data, or business interruptions, or for any indirect, special, incidental or consequential dama ges, even if advised of the possibility of such dam ages. DOCUMENTATIO N IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WA RRANTIES, INCLUDING AN Y IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

Copyright © 2007, 2013, Fujitsu Limited. Tous droits réservés. Oracle et/ou ses affiliés ont fourni et vérifié des données techniques de certaines parties de ce comp osant. Oracle et/ou ses affiliés et Fujitsu Limited détienn ent et contrôlent chacun des droits de propriété intellectuelle relatifs aux produits et technologies décrits dans ce document. De même, ces produits, technologies et ce document sont protégés par des lois sur le droit d’auteur, des brevets, etd'autres lois sur la propriété intellectuelle et des traités internationau x. Ce document, le produit et les technologies afférents sont exclusivement distribués avec des licences qui en restreign ent l'utilisation, la copie, la distribution et la décompilation. 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As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government. Avis de non-responsabilité : les seules garanties octroyées par Oracle et Fujitsu Limited et/ou toute soc iété affiliée de l'une ou l'autre entité en rapport avec ce document ou tout produit ou toute technologie décrits dans les présentescorrespondent aux garanties expr essément stipulées dans le contrat de licence régissant le produit ou la technologie fournis. SAUF MENTION CONTRAIRE EXPRESSEME NT STIPULEE AU DIT CONTRAT, ORACLE OU FUJITSU LIMITED ET/OU LES SOCIETES AFFILIEES A L'U NE OU L'AUTRE ENTITE DECLINENT TOUT ENGAGEMENT OU G ARANTIE, QUELLE QU'EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE PRODUIT, CETTE TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L'ETAT. EN OUTRE, TOUTES LES CONDITIONS, DECLARATIONS ET GARAN TIES EXPRESSES OU TACITES, Y CO MPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATIO N PARTICULIERE OU A L'ABSENCE DE CONTREFACON, SONT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE. Sauf mention contraire expressément stipulée dans c e contrat, dans la mesure autorisée par la loi applicable, en aucun cas Oracle ou Fujitsu Limited et/o u l'une ou l'autre de leurs sociétés affiliées ne sauraient ê quelconque partie tierce,sous quelquethéorie juridique que ce soit, de tout manque à gagner ou de perte de profit, de problèmes d'utilisation oude perte dedonnées, ou d'interruptions d'activités, ou de tout dommage indirect, spécial, secondaire ou consécutif, même si ces entités ont été préalablement informées d'une telle éventualité. LA DOCUMENTATION EST FOURNIE "EN L'ETAT" ET TOUTE AUTRE CONDITION, DECLARATION ET GARANTIE, EXPRESSE OU TACITE, EST FORMELLEMENT EXCLUE, DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

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Preface xxi

Chapter 1 Before Starting Maintenance Work 1

1.1 Warning/Caution Indications 1

1.2 Warning Labels 2

1.3 Labels/Tags 2

1.4 Safety Precautions 5

1.5 Notes Regarding Static Electricity 6

1.6 Other Precautions 7

1.7 Emergency Power Off 8

Chapter 2 Understanding the System Components 11

2.1 Identifying the Names and Locations of Components 11

2.2 Confirming the Functions of the Operation Panel 16

2.2.1 Display function of the operation panel 19

2.2.2 Control function of the operation panel 20

2.3 Checking the LED Indications 23

2.3.1 Operation panel LEDs 23

2.3.2 LEDs on the rear panel (System locator) 24

2.3.3 LEDs on each component 26

2.4 Confirming the Types of Cable 29

2.4.1 Types of cable 29

2.4.2 Cable connection ports 29

iii

Chapter 3 Troubleshooting 33

3.1 Suspected Failure Conditions 33

3.2 Determining the Causes of Individual Failures 33

3.3 Identifying a Failure 34

3.3.1 Checking the LED indications 35

3.3.2 Checking error messages 35

3.3.3 Checking the status of a component 35

3.3.4 Checking the status of a PCI expansion unit 37

3.3.5 Checking log information 38

3.3.6 Checking the messages output by the predictive self-repairing

tool 39

3.3.7 Identifying the location of the chassis requiring maintenance 40

3.4 Downloading Error Log Information 40

Chapter 4 Preparing for Maintenance 41

4.1 Preparing Tools Required for Maintenance 41

4.2 Confirming the System Configuration 41

4.2.1 Confirming the hardware configuration 42

4.2.2 Confirming the software and firmware configurations 42

4.3 Understanding Types of Maintenance 44

Chapter 5 Understanding the Preparations for Enabling Maintenance 53

5.1 Releasing an FRU from the System with the replacefru Command 53

5.2 Releasing a Chassis from the Physical Partition 56

5.3 Powering Off the Physical Partition Requiring Maintenance 60

5.4 Stopping the Entire System 62

5.4.1 Stopping the system with the XSCF command 63

5.4.2 Stopping the system from the operation panel 63

5.5 Accessing Components 64

5.5.1 Lowering the cable support 64

5.5.2 Removing the power cord 65

5.5.3 Removing the front cover 67

Chapter 6 Understanding the Preparations for Restoring the System 69

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6.1 Incorporating an FRU into the System with the replacefru Command

6.2 Incorporating a Chassis into a Physical Partition 71

6.3 Powering On the Physical Partition Requiring Maintenance 73

6.4 Starting the Entire System 74

6.4.1 Starting the system with an XSCF command 75

6.4.2 Starting the system from the operation panel 75

6.5 Restoring the Chassis 76

6.5.1 Installing the power cord 76

6.5.2 Fixing the cable support 78

6.5.3 Installing the front cover 79

Chapter 7 Maintaining the CPU Memory Units 83

7.1 Configuration of the CPU Memory Units 83

7.2 Before Maintaining a CPU Memory Unit 85

7.2.1 Types of maintenance 85

7.2.2 Maintenance flow 86

7.2.3 Precautions for replacement 87

7.2.4 Precautions for installation 87

7.2.5 Precautions for removal 88

7.3 Enabling the Removal of a CPU Memory Unit 88

7.3.1 Active/Cold maintenance 89

7.3.2 Inactive/Cold maintenance 89

7.3.3 System-stopped maintenance 90

7.4 Removing a CPU Memory Unit 91

7.4.1 Accessing a CPU memory unit 92

7.4.2 Removing the CPU memory unit lower 96

7.4.3 Removing the CPU memory unit upper 98

7.4.4 Removing a PCI Express cable 105

7.5 Installing a CPU Memory Unit 124

7.5.1 Installing a PCI Express cable 124

7.5.2 Installing the CPU memory unit upper 136

Contents v

7.5.3 Installing the CPU memory unit lower 146

7.5.4 Restoring the chassis 146

7.6 Restoring the System 147

7.6.1 Active/Cold maintenance 148

7.6.2 Inactive/Cold maintenance 149

7.6.3 System-stopped maintenance 152

Chapter 8 Maintaining the Memory 159

8.1 Memory Configuration 159

8.2 Memory Configuration Rules 163

8.2.1 Memory mounting rules 164

8.2.2 Checking memory information 167

8.3 Before Maintaining Memory 168

8.3.1 Types of maintenance 168

8.3.2 Maintenance flow 169

8.3.3 Precautions for replacement 169

8.3.4 Precautions for installation 169

8.3.5 Precautions for removal 170

8.4 Enabling the Removal of Memory 170

8.4.1 Active/Cold maintenance 170

8.4.2 Inactive/Cold maintenance 171

8.4.3 System-stopped maintenance 172

8.5 Removing Memory 173

8.5.1 Accessing memory 173

8.5.2 Removing memory 173

8.6 Installing Memory 174

8.6.1 Installing memory 174

8.6.2 Restoring the chassis 175

8.7 Restoring the System 175

8.7.1 Active/Cold maintenance 175

8.7.2 Inactive/Cold maintenance 176

8.7.3 System-stopped maintenance 178

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Chapter 9 Maintaining the Crossbar Units 179

9.1 Configuration of the Crossbar Units 179

9.2 Before Maintaining a Crossbar Unit 180

9.2.1 Types of maintenance 180

9.2.2 Maintenance flow 181

9.3 Enabling the Removal of a Crossbar Unit 181

9.3.1 Active/Cold maintenance 182

9.3.2 Inactive/Cold maintenance 182

9.3.3 System-stopped maintenance 183

9.4 Removing a Crossbar Unit 184

9.4.1 Accessing a crossbar unit 184

9.4.2 Removing a crossbar unit 184

9.5 Installing a Crossbar Unit 186

9.5.1 Installing a crossbar unit 187

9.5.2 Restoring the chassis 187

9.6 Restoring the System 187

9.6.1 Active/Cold maintenance 187

9.6.2 Inactive/Cold maintenance 188

9.6.3 System-stopped maintenance 190

Chapter 10 Maintaining the Power Supply Units 191

10.1 Configuration of the Power Supply Units 191

10.2 Before Maintaining a Power Supply Unit 192

10.2.1 Types of maintenance 192

10.2.2 Maintenance flow 193

10.2.3 Precautions for replacement 193

10.3 Enabling the Removal of a Power Supply Unit 194

10.3.1 Active/Hot maintenance 194

10.3.2 Active/Cold maintenance 195

10.3.3 Inactive/Hot maintenance 196

10.3.4 Inactive/Cold maintenance 197

10.3.5 System-stopped maintenance 198

Contents vii

10.4 Removing a Power Supply Unit 198

10.4.1 Accessing a power supply unit 199

10.4.2 Removing a power supply unit 199

10.5 Installing a Power Supply Unit 200

10.5.1 Installing a power supply unit 200

10.5.2 Restoring the chassis 200

10.6 Restoring the System 200

10.6.1 Active/Hot maintenance 201

10.6.2 Active/Cold maintenance 201

10.6.3 Inactive/Hot maintenance 202

10.6.4 Inactive/Cold maintenance 202

10.6.5 System-stopped maintenance 203

Chapter 11 Maintaining the Fan Units 205

11.1 Configuration of the Fan Units 205

11.2 Before Maintaining a Fan Unit 206

11.2.1 Types of maintenance 207

11.2.2 Maintenance flow 207

11.2.3 Precautions for replacement 207

11.3 Enabling the Removal of a Fan Unit 208

11.3.1 Active/Hot maintenance 208

11.3.2 Active/Cold maintenance 209

11.3.3 Inactive/Hot maintenance 209

11.3.4 Inactive/Cold maintenance 211

11.3.5 System-stopped maintenance 211

11.4 Removing a Fan Unit 212

11.4.1 Accessing a fan unit 213

11.4.2 Removing a fan unit 213

11.5 Installing a Fan Unit 214

11.5.1 Installing a fan unit 214

11.5.2 Restoring the chassis 214

11.6 Restoring the System 214

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11.6.1 Active/Hot maintenance 215

11.6.2 Active/Cold maintenance 215

11.6.3 Inactive/Hot maintenance 216

11.6.4 Inactive/Cold maintenance 216

11.6.5 System-stopped maintenance 217

Chapter 12 Maintaining the Internal Disks 219

12.1 Configuration of the Internal Disks 219

12.1.1 Identification of disk slot 220

12.2 Before Maintaining an Internal Disk 226

12.2.1 Types of maintenance 226

12.2.2 Maintenance flow 226

12.2.3 Precautions for installation 227

12.2.4 Precautions for removal 227

12.3 Enabling the Removal of an Internal Disk 227

12.3.1 Active/Hot maintenance 228

12.3.2 Active/Cold maintenance 229

12.3.3 Inactive/Hot maintenance 230

12.3.4 Inactive/Cold maintenance 230

12.3.5 System-stopped maintenance 231

12.4 Removing an Internal Disk 231

12.4.1 Accessing an internal disk 232

12.4.2 Removing an internal disk 232

12.5 Installing an Internal Disk 233

12.5.1 Installing an internal disk 233

12.5.2 Restoring the chassis 234

12.6 Restoring the System 234

12.6.1 Active/Hot maintenance 234

12.6.2 Active/Cold maintenance 235

12.6.3 Inactive/Hot maintenance 236

12.6.4 Inactive/Cold maintenance 236

12.6.5 System-stopped maintenance 237

Contents ix

Chapter 13 Maintaining the PCI Express Cards 239

13.1 Configuration of the PCI Express Cards 239

13.2 Before Maintaining a PCI Express Card 241

13.2.1 Types of maintenance 241

13.2.2 Maintenance flow 241

13.2.3 Precautions for replacement 242

13.2.4 Precautions for installation 242

13.2.5 Precautions for removal 242

13.3 Checking If PCI Hot Plug (PHP) Can Be Used 243

13.4 Enabling the Removal of a PCI Express Card 246

13.4.1 Active/Hot maintenance (with PHP) 246

13.4.2 Active/Hot maintenance (with DR) 250

13.4.3 Inactive/Hot maintenance 252

13.4.4 System-stopped maintenance 252

13.5 Removing a PCI Express Card 253

13.5.1 Accessing a PCI Express card cassette 253

13.5.2 Removing a PCI Express card cassette 253

13.5.3 Removing a PCI Express card 255

13.6 Installing a PCI Express Card 258

13.6.1 Installing a PCI Express card 258

13.6.2 Installing a PCI Express card cassette 260

13.6.3 Restoring the chassis 260

13.7 Restoring the System 260

13.7.1 Active/Hot maintenance (with PHP) 261

13.7.2 Active/Hot maintenance (with DR) 262

13.7.3 Inactive/Hot maintenance 262

13.7.4 System-stopped maintenance 263

Chapter 14 Maintaining the PSU Backplane Unit 265

14.1 Location of the PSU Backplane Unit 265

14.2 Before Maintaining the PSU Backplane Unit 266

14.2.1 Types of maintenance 267

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013x

14.2.2 Maintenance flow 267

14.3 Enabling the Removal of the PSU Backplane Unit 267

14.3.1 Active/Cold maintenance 268

14.3.2 Inactive/Cold maintenance 269

14.3.3 System-stopped maintenance 269

14.4 Removing the PSU Backplane Unit 270

14.4.1 Accessing the PSU backplane unit 271

14.4.2 Removing the PSU backplane unit 273

14.5 Installing the PSU Backplane Unit 274

14.5.1 Installing the PSU backplane unit 274

14.5.2 Restoring the chassis 275

14.6 Restoring the System 276

14.6.1 Active/Cold maintenance 276

14.6.2 Inactive/Cold maintenance 277

14.6.3 System-stopped maintenance 278

Chapter 15 Maintaining the Operation Panel 281

15.1 Location of the Operation Panel 281

15.2 Before Maintaining the Operation Panel 282

15.2.1 Types of maintenance 282

15.2.2 Maintenance flow 283

15.2.3 Precautions for replacement 283

15.3 Enabling the Removal of the Operation Panel 283

15.3.1 Active/Cold maintenance 284

15.3.2 Inactive/Cold maintenance 285

15.3.3 System-stopped maintenance 285

15.4 Removing the Operation Panel 286

15.4.1 Accessing the operation panel 287

15.4.2 Removing the operation panel 289

15.5 Installing the Operation Panel 290

15.5.1 Installing the operation panel 290

15.5.2 Restoring the chassis 291

Contents xi

15.6 Restoring the System 292

15.6.1 Active/Cold maintenance 292

15.6.2 Inactive/Cold maintenance 293

15.6.3 System-stopped maintenance 294

Chapter 16 Maintaining the Crossbar Units of the Crossbar Box 297

16.1 Configuration of the Crossbar Units 297

16.2 Before Maintaining a Crossbar Unit 298

16.2.1 Types of maintenance 298

16.2.2 Maintenance flow 299

16.3 Enabling the Removal of a Crossbar Unit 299

16.3.1 Active/Cold maintenance 299

16.3.2 Inactive/Cold maintenance 300

16.3.3 System-stopped maintenance 301

16.4 Removing a Crossbar Unit 301

16.5 Installing a Crossbar Unit 303

16.6 Restoring the System 304

16.6.1 Active/Cold maintenance 304

16.6.2 Inactive/Cold maintenance 305

16.6.3 System-stopped maintenance 305

Chapter 17 Maintaining the XSCF Unit of the Crossbar Box 307

17.1 Location of the XSCF Unit 307

17.2 Before Maintaining the XSCF Unit 308

17.2.1 Types of maintenance 308

17.2.2 Maintenance flow 309

17.3 Enabling the Removal of the XSCF Unit 309

17.3.1 Active/Hot maintenance 310

17.3.2 Inactive/Hot maintenance 310

17.3.3 System-stopped maintenance 311

17.4 Removing the XSCF Unit 312

17.5 Installing the XSCF Unit 314

17.6 Restoring the System 315

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17.6.1 Active/Hot maintenance 315

17.6.2 Inactive/Hot maintenance 315

17.6.3 System-stopped maintenance 316

Chapter 18 Maintaining the Power Supply Units of the Crossbar Box 317

18.1 Configuration of the Power Supply Units 317

18.2 Before Maintaining a Power Supply Unit 318

18.2.1 Types of maintenance 318

18.2.2 Maintenance flow 319

18.2.3 Precautions for replacement 319

18.3 Enabling the Removal of a Power Supply Unit 319

18.3.1 Active/Hot maintenance 320

18.3.2 Inactive/Hot maintenance 320

18.3.3 System-stopped maintenance 321

18.4 Removing a Power Supply Unit 322

18.5 Installing a Power Supply Unit 323

18.6 Restoring the System 324

18.6.1 Active/Hot maintenance 324

18.6.2 Inactive/Hot maintenance 324

18.6.3 System-stopped maintenance 325

Chapter 19 Maintaining the Fan Units of the Crossbar Box 327

19.1 Configuration of the Fan Units 327

19.2 Before Maintaining a Fan Unit 328

19.2.1 Types of maintenance 329

19.2.2 Maintenance flow 329

19.2.3 Precautions for replacement 329

19.3 Enabling the Removal of a Fan Unit 329

19.3.1 Active/Hot maintenance 330

19.3.2 Inactive/Hot maintenance 330

19.3.3 System-stopped maintenance 331

19.4 Removing a Fan Unit 332

19.4.1 Accessing a fan unit 332

Contents xiii

19.4.2 Removing a fan unit 332

19.5 Installing a Fan Unit 333

19.5.1 Installing a fan unit 333

19.5.2 Restoring the chassis 333

19.6 Restoring the System 333

19.6.1 Active/Hot maintenance 334

19.6.2 Inactive/Hot maintenance 334

19.6.3 System-stopped maintenance 334

Chapter 20 Maintaining the XSCF Interface Unit of the Crossbar Box 337

20.1 Location of the XSCF Interface Unit 337

20.2 Before Maintaining the XSCF Interface Unit 338

20.2.1 Types of maintenance 338

20.2.2 Maintenance flow 339

20.3 Enabling the Removal of the XSCF Interface Unit 339

20.4 Removing the XSCF Interface Unit 340

20.5 Installing the XSCF Interface Unit 342

20.6 Restoring the System 342

Chapter 21 Maintaining the Crossbar Backplane Unit of the Crossbar Box

343

21.1 Location of the Crossbar Backplane Unit 343

21.2 Before Maintaining the Crossbar Backplane Unit 344

21.2.1 Types of maintenance 344

21.2.2 Maintenance flow 345

21.3 Enabling the Removal of the Crossbar Backplane Unit 345

21.4 Removing the Crossbar Backplane Unit 346

21.5 Installing the Crossbar Backplane Unit 353

21.6 Restoring the System 354

Chapter 22 Maintaining the Fan Backplane of the Crossbar Box 357

22.1 Configuration of the Fan Backplane 357

22.2 Before Maintaining the Fan Backplane 358

22.2.1 Types of maintenance 359

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22.2.2 Maintenance flow 359

22.3 Enabling the Removal of the Fan Backplane 359

22.4 Removing the Fan Backplane 360

22.4.1 Accessing the fan backplane 360

22.4.2 Removing the fan backplane 361

22.5 Installing the Fan Backplane 365

22.5.1 Installing the fan backplane 365

22.5.2 Restoring the chassis 366

22.6 Restoring the System 366

Chapter 23 Maintaining the Operation Panel of the Crossbar Box 367

23.1 Location of the Operation Panel 367

23.2 Before Maintaining the Operation Panel 368

23.2.1 Types of maintenance 368

23.2.2 Maintenance flow 369

23.2.3 Precautions for replacement 369

23.3 Enabling the Removal of the Operation Panel 369

23.4 Removing the Operation Panel 370

23.4.1 Accessing the operation panel 370

23.4.2 Removing the operation panel 373

23.5 Installing the Operation Panel 375

23.5.1 Installing the operation panel 376

23.5.2 Restoring the chassis 377

23.6 Restoring the System 378

Chapter 24 Maintaining the Crossbar Cables (Electrical) 379

24.1 Configuration of the Ports for the Crossbar Cables (Electrical) 379

24.2 Before Maintaining a Crossbar Cable (Electrical) 381

24.2.1 Types of maintenance 381

24.2.2 Maintenance flow 381

24.2.3 Precautions for replacement 382

24.3 Enabling the Removal of a Crossbar Cable (Electrical) 382

24.3.1 Inactive/Cold maintenance 382

Contents xv

24.3.2 System-stopped maintenance 383

24.4 Removing a Crossbar Cable (Electrical) 384

24.5 Installing a Crossbar Cable (Electrical) 385

24.6 Restoring the System 386

24.6.1 Inactive/Cold maintenance 386

24.6.2 System-stopped maintenance 387

Chapter 25 Maintaining the Crossbar Cables (Optical) 389

25.1 Configuration of the Ports for the Crossbar Cables (Optical) 389

25.2 Before Maintaining a Crossbar Cable (Optical) 392

25.2.1 Types of maintenance 392

25.2.2 Maintenance flow 392

25.2.3 Precautions for replacement 392

25.3 Enabling the Removal of a Crossbar Cable (Optical) 393

25.3.1 Inactive/Cold maintenance 393

25.3.2 System-stopped maintenance 394

25.4 Removing a Crossbar Cable (Optical) 394

25.5 Installing a Crossbar Cable (Optical) 396

25.6 Restoring the System 397

25.6.1 Inactive/Cold maintenance 397

25.6.2 System-stopped maintenance 398

Chapter 26 Maintaining the XSCF BB Control Cables 401

26.1 Configuration of the Ports for the XSCF BB Control Cables 401

26.2 Before Maintaining an XSCF BB Control Cable 403

26.2.1 Types of maintenance 403

26.2.2 Maintenance flow 403

26.3 Enabling the Removal of an XSCF BB Control Cable 404

26.3.1 Active/Hot maintenance 404

26.3.2 Active/Cold maintenance 405

26.3.3 Inactive/Hot maintenance 405

26.3.4 Inactive/Cold maintenance 406

26.3.5 System-stopped maintenance 406

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xvi

26.4 Removing an XSCF BB Control Cable 407

26.5 Installing an XSCF BB Control Cable 409

26.6 Restoring the System 410

26.6.1 Active/Hot maintenance 410

26.6.2 Active/Cold maintenance 410

26.6.3 Inactive/Hot maintenance 411

26.6.4 Inactive/Cold maintenance 411

26.6.5 System-stopped maintenance 411

Chapter 27 Maintaining the XSCF DUAL Control Cables 413

27.1 Configuration of the XSCF DUAL Control Ports 413

27.2 Before Maintaining an XSCF DUAL Control Cable 415

27.2.1 Types of maintenance 415

27.2.2 Maintenance flow 415

27.3 Enabling the Removal of an XSCF DUAL Control Cable 416

27.3.1 Active/Hot maintenance 416

27.3.2 Active/Cold maintenance 417

27.3.3 Inactive/Hot maintenance 417

27.3.4 Inactive/Cold maintenance 418

27.3.5 System-stopped maintenance 418

27.4 Removing an XSCF DUAL Control Cable 419

27.5 Installing an XSCF DUAL Control Cable 421

27.6 Restoring the System 421

27.6.1 Active/Hot maintenance 421

27.6.2 Active/Cold maintenance 422

27.6.3 Inactive/Hot maintenance 422

27.6.4 Inactive/Cold maintenance 423

27.6.5 System-stopped maintenance 423

Chapter 28 Maintaining the Cable Kit of the Crossbar Box 425

28.1 Configuration of the Cable Kit 425

28.1.1 Cables for the connection between the crossbar backplane unit

and terminal board 425

Contents xvii

28.1.2 Cables for the connection between the terminal board and fan

backplane 427

28.1.3 Locations for the cable kit 428

28.2 Before Maintaining the Cable Kit 429

28.2.1 Types of maintenance 429

28.2.2 Maintenance flow 430

28.3 Enabling the Removal of the Cable Kit 430

28.4 Removing the Cable Kit 431

28.4.1 Removing the cables for the connection between the crossbar

backplane unit and terminal board 431

28.4.2 Removing the cables for the connection between the terminal

board and fan backplane 436

28.5 Installing the Cable Kit 444

28.5.1 Installing a cable between the crossbar backplane unit and

terminal board 444

28.5.2 Installing a cable for the connection between the terminal board

and fan backplane 445

28.6 Restoring the System 451

Chapter 29 Maintaining the Dedicated Power Distribution Unit Mounted on

the Rack for Expanded Connection 453

29.1 Configuration of the Dedicated Power Distribution Unit 453

29.2 Before Maintaining the Dedicated Power Distribution Unit 455

29.2.1 Types of maintenance 455

29.2.2 Maintenance flow 455

29.2.3 Precautions for replacement 455

29.3 Enabling the Removal of the Dedicated Power Distribution Unit 456

29.3.1 Active/Cold maintenance 456

29.3.2 System-stopped maintenance 456

29.4 Removing the Dedicated Power Distribution Unit 457

29.5 Installing the Dedicated Power Distribution Unit 461

29.6 Restoring the System 461

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xviii

29.6.1 Active/Cold maintenance 462

29.6.2 System-stopped maintenance 462

Appendix A Component List 463

Appendix B Component Specifications 467

B.1 CPU Memory Unit 467

B.2 Crossbar Unit 468

B.3 XSCF Unit 469

B.4 Power Supply Unit 470

B.5 Fan Unit 471

B.6 Internal Disk Drive 471

B.7 PCI Express Card 472

B.8 XSCF Interface Unit 472

B.9 Backplanes 473

B.10 Operation Panel 476

Appendix C Oracle Solaris Troubleshooting Commands 477

C.1 iostat(1M) Command 477

C.2 prtdiag(1M) Command 479

C.3 prtconf(1M) Command 482

C.4 netstat(1M) Command 485

C.5 ping(1M) Command 486

C.6 ps(1) Command 488

C.7 prstat(1M) Command 489

Appendix D External Interface Specifications 491

D.1 Serial Port 491

D.1.1 Wire connection chart for serial cable 492

D.2 USB Port 492

D.3 SAS Port 493

D.4 RESET Switch 493

Index 495

Contents xix

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xx

Preface

This document describes the maintenance procedure for Oracle or Fujitsu SPARC M10-4/M10-4S and the crossbar box. The maintenance work should be performed by service engineers and/or field engineers.

Fujitsu M10 is sold as SPARC M10 Systems by Fujitsu in Japan. Fujitsu M10 and SPARC M10 Systems are identical products.

The preface includes the following sections:

■

Audience

■

Text Conventions

This manual uses the following fonts and symbols to express specific types of information.

Font/Symbol Meaning Example

aBbCc123

AaBbCc123

Italic Indicates the name of a reference manual. See the Fujitsu M10/SPARC M10

" " Indicates the names of chapters, sections, items,

What you type, when contrasted with on-screen computer output. This font indicates an example of command input.

The names of commands, files, and directories; on-screen computer output. This font indicates an example of command input in the frame.

buttons, or menus.

XSCF>

XSCF> User Name: jsmith Privileges: useradm

Systems Installation Guide.

See "Chapter 2 Network Connection."

Command syntax in the text

While the XSCF commands have a section number of (8) or (1), it is omitted from the text. The Oracle Solaris commands have a section number such as (1M) in the text. Each command has a section number in a command name to prompt users to refer to it.

adduser jsmith

showuser -P

auditadm

Notes on Safety

Read the following documents thoroughly before using or handling any SPARC M10 Systems.

■

Fujitsu M10/SPARC M10 Systems Important Legal and Safety Information

■

Fujitsu M10/SPARC M10 Systems Safety and Compliance Guide

Preface xxiii

Syntax of the Command-Line Interface (CLI)

The command syntax is as follows:

■

A variable that requires the input of a value must be put in Italics.

■

An optional element must be enclosed in [].

■

A group of options for an optional keyword must be enclosed in [] and delimited by |.

Document Feedback

If you have any comments or requests regarding this document, please take a moment to share it with us by indicating the manual code, manual title, and page, and stating your points specifically through the following websites:

■

Japanese site

http://jp.fujitsu.com/platform/server/sparc/manual/

■

Global site

http://www.fujitsu.com/global/services/computing/server/sparc/downloads/manual/

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual • December 2013xxiv

Chapter 1

Before Starting Maintenance Work

This chapter describes the safety precautions that must be observed before starting any maintenance work. Note the meanings of each of the following symbols and labels to ensure that the work is done correctly.

■

Warning/Caution Indications

Warning Labels

Labels/Tags

Safety Precautions

Notes Regarding Static Electricity

Other Precautions

Emergency Power Off

1.1 Warning/Caution Indications

This manual uses the following conventions to indicate warning and alert messages, which are intended to prevent injury to the user and others as well as damage to property.

Warning

serious personal injury if the user does not perform the procedure correctly.

Caution

moderate personal injury if the user does not perform the procedure correctly. This also indicates that damage to the unit or other property may occur if the user does not perform the procedure correctly.

- "WARNING" indicates a potential hazard that could result in death or

- "CAUTION" indicates a potential hazard that could result in minor or

1.2 Warning Labels

Observe the warning labels (A in the figure) affixed on the SPARC M10-4/M10-4S and the crossbar box during the maintenance work. The warning label on the crossbar box also describes certification standards.

Caution

Figure 1-1

Figure 1-2

- Never peel off the labels.

Location of warning labels (SPARC M10-4/M10-4S)

Location of warning labels (crossbar box)

1.3 Labels/Tags

This section explains labels and tags that are affixed on the SPARC M10-4/M10-4S and the crossbar box.

Note

- The contents of the labels and tags may differ from those that are actually affixed.

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20132

■

The system name plate label (A in the figure) describes the model number, serial number, and version required for maintenance and management.

■

The standard label (B in the figure) describes the following certification standards. The warning label on the crossbar box describes certification standards.

SPARC M10-4/M10-4S

■

Safety: NRTL/C

■

Radio wave: VCCI-A, FCC-A, DOC-A, KCC, and C-Tick

■

Safety and radio wave: CE, BSMI, and GOST-R

Crossbar box

■

Safety: NRTL/C

■

Radio wave: VCCI-A, FCC-A, DOC-A, KCC, and C-Tick

■

Safety and radio wave: CE and CU

Figure 1-3

Figure 1-4

Location of the system name plate label and standard label (SPARC M10-4/M10-4S)

Location of the system name plate label and warning label (crossbar box)

Chapter 1 Before Starting Maintenance Work 3

■

The RFID tag carries an Asset ID. The RFID tag of the SPARC M10-4/M10-4S is affixed on the front cover.

Figure 1-5

RFID tag (SPARC M10-4/M10-4S)

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20134

Figure 1-6

RFID tag (crossbar box)

1.4 Safety Precautions

Observe the following precautions to protect yourself when performing maintenance.

■

Observe all the precautions, warnings, and instructions described on the chassis.

■

Do not insert foreign objects into the openings in the chassis. Any such foreign object could come into contact with high-voltage circuitry or could short circuit the components, causing a fire or an electric shock.

■

Contact a service engineer to inspect the chassis.

Chapter 1 Before Starting Maintenance Work 5

Safety precautions on electricity

■

Confirm that the voltage and frequency of your input power supply match those shown on the electric rating label affixed on the chassis.

■

Wear a wrist strap when handling a hard disk drive, CPU memory unit, or other printed boards.

■

Use grounded power outlets.

■

Do not attempt to make any mechanical or electrical modifications. Fujitsu shall

not be responsible for the regulatory compliance of a chassis that has been modified.

Safety precautions on the racks

■

The racks should be fixed on the floor, ceiling, or the adjacent frame.

■

The racks may be supplied with a quakeresistant options kit. The use of the quakeresistant options kit prevents the racks from falling over during installation or maintenance service on the chassis.

■

Prior to installation or maintenance, a safety assessment should be conducted by a service engineer in the following cases:

■

When the quakeresistant options kit is not supplied and the rack is not fixed on the floor with bolts: Check for the safety such as whether the rack should not fall over.

■

If multiple chassis are mounted in a rack, perform maintenance for each of the chassis.

For details of the racks, see "Chapter 2 Planning and Preparing for System Installation" in the Fujitsu M10/SPARC M10 Systems Installation Guide.

1.5 Notes Regarding Static Electricity

Observe the precautions concerning the electrostatic discharge (ESD) as described in

Table 1-1 to ensure the safety of personnel and the system.

Table 1-1

Item Precaution

Wrist strap Wear an antistatic wrist strap when handling printed boards.

ESD mat An approved ESD mat provides protection from static damage

Antistatic bag/ ESD safe packaging box

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual･December 20136

ESD precautions

when used with a wrist strap. The mat also acts as a cushion to protect the small parts that are attached to printed boards.

After removing a printed board or component, place it in the antistatic bag or ESD safe packaging box.

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